[2026-08-19 00:00:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 00:41:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 00:54:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 01:00:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 01:40:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 01:54:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 02:00:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 02:40:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 02:54:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 03:00:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 03:40:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 03:54:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 03:59:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 04:40:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 04:54:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 04:59:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 05:40:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 05:54:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 05:59:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 06:40:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 06:53:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 06:59:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 07:40:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 07:53:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 07:59:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 08:02:32] production.INFO: ExtractMessageAttachmentsJob: attachment 11596 (sectra-logo.png) skipped — unsupported type.  
[2026-08-19 08:02:35] production.INFO: ClassifyInboundEmailJob: message 19183 classified as 'dsar_response' (high).  
[2026-08-19 08:02:37] production.INFO: FindRelatedDsarJob: message 19183 — dsar_ref='', inst_ref='GGCL029876'.  
[2026-08-19 08:03:00] production.INFO: FindRelatedDsarJob: message 19183 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 08:03:00] production.INFO: FindRelatedDsarJob: message 19183 — extracted reference 'GGCL029876' but no DSAR matched.  
[2026-08-19 08:03:03] production.INFO: FindRelatedDsarJob: message 19183 response_type=portal_response.  
[2026-08-19 08:03:03] production.INFO: FindRelatedDsarJob: message 19183 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-19 08:25:18] production.INFO: ExtractMessageAttachmentsJob: attachment 11597 (image001.png) skipped — unsupported type.  
[2026-08-19 08:25:18] production.INFO: ExtractMessageAttachmentsJob: attachment 11598 (image002.png) skipped — unsupported type.  
[2026-08-19 08:25:20] production.INFO: ClassifyInboundEmailJob: message 19184 classified as 'dsar_response' (high).  
[2026-08-19 08:25:21] production.INFO: FindRelatedDsarJob: message 19184 — dsar_ref='', inst_ref=''.  
[2026-08-19 08:25:31] production.INFO: FindRelatedDsarJob: message 19184 — AI matcher dsar_id=1568, confidence=high.  
[2026-08-19 08:25:31] production.INFO: FindRelatedDsarJob: message 19184 linked to DSAR 1568.  
[2026-08-19 08:25:33] production.INFO: FindRelatedDsarJob: message 19184 response_type=acknowledgement.  
[2026-08-19 08:25:33] production.INFO: FindRelatedDsarJob: message 19184 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=1568).  
[2026-08-19 08:25:33] production.INFO: FindRelatedDsarJob: message 19184 auto-set DSAR 1568 status → acknowledged (response_type=acknowledgement).  
[2026-08-19 08:39:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 08:47:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 08:53:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11599 (image004.jpg) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11600 (image005.png) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11601 (image006.png) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11602 (image007.png) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11603 (image008.png) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11604 (image009.jpg) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: attachment 11605 (image010.png) skipped — unsupported type.  
[2026-08-19 08:53:49] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11606 (20260819 GDPR Response W Ferguson.pdf).  
[2026-08-19 08:53:52] production.INFO: ClassifyInboundEmailJob: message 19185 classified as 'dsar_response' (high).  
[2026-08-19 08:53:52] production.INFO: FindRelatedDsarJob: message 19185 matched via regex reference 'DSAR-20260605-2B33C5' → DSAR 3091.  
[2026-08-19 08:53:54] production.INFO: FindRelatedDsarJob: message 19185 response_type=not_responsible.  
[2026-08-19 08:53:54] production.INFO: FindRelatedDsarJob: message 19185 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=3091).  
[2026-08-19 08:59:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 09:01:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:01:11] production.INFO: ExtractMessageAttachmentsJob: attachment 11607 (image001.png) skipped — unsupported type.  
[2026-08-19 09:01:11] production.INFO: ExtractMessageAttachmentsJob: attachment 11608 (image002.png) skipped — unsupported type.  
[2026-08-19 09:01:13] production.INFO: ClassifyInboundEmailJob: message 19186 classified as 'dsar_response' (high).  
[2026-08-19 09:01:14] production.INFO: FindRelatedDsarJob: message 19186 — dsar_ref='', inst_ref='FCIR: 64528'.  
[2026-08-19 09:01:31] production.INFO: ClassifyInboundEmailJob: message 19187 classified as 'generic' (high).  
[2026-08-19 09:01:33] production.INFO: FindRelatedDsarJob: message 19186 — AI matcher dsar_id=991, confidence=high.  
[2026-08-19 09:01:33] production.INFO: FindRelatedDsarJob: message 19186 linked to DSAR 991.  
[2026-08-19 09:01:33] production.INFO: FindRelatedDsarJob: saved receiver_reference 'FCIR: 64528' for DSAR 991.  
[2026-08-19 09:01:35] production.INFO: FindRelatedDsarJob: message 19186 response_type=portal_response.  
[2026-08-19 09:01:35] production.INFO: FindRelatedDsarJob: message 19186 → triage_queue=portal_response (response_type=portal_response, dsar_id=991).  
[2026-08-19 09:02:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 09:02:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 09:03:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 09:03:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 09:03:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:03:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 09:04:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 09:04:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 09:08:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:08:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:08:53] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19154 (client 1219, 1 handler(s)).  
[2026-08-19 09:09:00] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19157 (client 1304, 1 handler(s)).  
[2026-08-19 09:10:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 09:10:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 09:10:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:11:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:11:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:11:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:11:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:11:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:11:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:14:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:14:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:14:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:15:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:16:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:17:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:17:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:17:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:17:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:17:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 09:18:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 09:18:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 09:19:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 09:21:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA794150fb29701236f9f03085212b86f3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6079"} 
[2026-08-19 09:21:09] production.DEBUG: TwilioController: handleOutbound {"call_id":6079,"CallSid":"CA794150fb29701236f9f03085212b86f3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA794150fb29701236f9f03085212b86f3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6079"}} 
[2026-08-19 09:22:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 09:22:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 09:24:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4212 → AssemblyAI 42ac2624-23e4-487b-8e9d-35a6ebc45beb  
[2026-08-19 09:24:16] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — pages=3, large=no.  
[2026-08-19 09:24:23] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — file=Scotland's Redress Scheme - Receipt of Application from your Solicitor (9).pdf, is_dsar_document=, confidence=high.  
[2026-08-19 09:24:23] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-19 09:24:58] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — pages=3, large=no.  
[2026-08-19 09:25:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4212 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:25:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4212 after 0 checks.  
[2026-08-19 09:25:06] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — file=Scotland's Redress Scheme - Receipt of Application from your Solicitor (9).pdf, is_dsar_document=, confidence=high.  
[2026-08-19 09:25:06] production.INFO: ExtractEvidenceFromDocumentJob: document 16099 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-19 09:25:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4212. {"status":404,"body":"Not found"} 
[2026-08-19 09:25:07] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4212  
[2026-08-19 09:25:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA56bcd23dee87cc3d1f3337f7abebaa17","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6080"} 
[2026-08-19 09:25:11] production.DEBUG: TwilioController: handleOutbound {"call_id":6080,"CallSid":"CA56bcd23dee87cc3d1f3337f7abebaa17","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA56bcd23dee87cc3d1f3337f7abebaa17","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6080"}} 
[2026-08-19 09:25:41] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4212. {"total_score":14,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 09:25:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 4213 → AssemblyAI d09f22ac-b693-4296-877d-b46606c5bafe  
[2026-08-19 09:26:59] production.DEBUG: CheckTranscriptionStatusJob: recording 4213 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:26:59] production.INFO: CheckTranscriptionStatusJob: completed for recording 4213 after 0 checks.  
[2026-08-19 09:26:59] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4213. {"status":404,"body":"Not found"} 
[2026-08-19 09:27:00] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4213  
[2026-08-19 09:27:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0e7798c21a1e237810fa1cd56030956b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6081"} 
[2026-08-19 09:27:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6081,"CallSid":"CA0e7798c21a1e237810fa1cd56030956b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0e7798c21a1e237810fa1cd56030956b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6081"}} 
[2026-08-19 09:28:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0273c2480de887eb6d1f35aee8e5e9a0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6082"} 
[2026-08-19 09:28:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6082,"CallSid":"CA0273c2480de887eb6d1f35aee8e5e9a0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0273c2480de887eb6d1f35aee8e5e9a0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6082"}} 
[2026-08-19 09:29:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA72859887bb2e413f53a2171e9c11ece3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6083"} 
[2026-08-19 09:29:08] production.DEBUG: TwilioController: handleOutbound {"call_id":6083,"CallSid":"CA72859887bb2e413f53a2171e9c11ece3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA72859887bb2e413f53a2171e9c11ece3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6083"}} 
[2026-08-19 09:29:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 4214 → AssemblyAI e22e7c27-d3f0-404e-8e6e-b5ca352b132f  
[2026-08-19 09:29:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf696f2e79056fd7674198b38d75fc786","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6084"} 
[2026-08-19 09:29:51] production.DEBUG: TwilioController: handleOutbound {"call_id":6084,"CallSid":"CAf696f2e79056fd7674198b38d75fc786","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf696f2e79056fd7674198b38d75fc786","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6084"}} 
[2026-08-19 09:30:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 4215 → AssemblyAI 6676448a-988f-4ddb-a382-f8c740a9d8e8  
[2026-08-19 09:30:10] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA79c7f4e8b16a6eb6bfa8affbb3207623","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3OWM3ZjRlOGIxNmE2ZWI2YmZhOGFmZmJiMzIwNzYyMyIsImZyb20iOiIrNDQ3NzgzNjIwNTI1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzEyODIwOSJ9.N9mZ_VSoN-x0VB7H4va2aBoSVP235tSUCWYNL7VCYTzw7cBkukiHKkNAgHd7OPKvgbZLkuD3c2s4oae_1iTT0Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447783620525","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447783620525","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 09:30:20] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"PUuntTXwZGiaPBWrJ3SO5JOmAog=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:30:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA80cbef9b9435e29f7d5a5465717c2cf3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6086"} 
[2026-08-19 09:30:24] production.DEBUG: TwilioController: handleOutbound {"call_id":6086,"CallSid":"CA80cbef9b9435e29f7d5a5465717c2cf3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA80cbef9b9435e29f7d5a5465717c2cf3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6086"}} 
[2026-08-19 09:30:25] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA79c7f4e8b16a6eb6bfa8affbb3207623","DialCallSid":"CAda686077aeb9c8e5a9c018db3199e7a3","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-19 09:30:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA3c8def6979bbdde4c5c74c6b326aa90a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6087"} 
[2026-08-19 09:30:32] production.DEBUG: TwilioController: handleOutbound {"call_id":6087,"CallSid":"CA3c8def6979bbdde4c5c74c6b326aa90a","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA3c8def6979bbdde4c5c74c6b326aa90a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6087"}} 
[2026-08-19 09:30:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4214 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:30:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 4214 after 0 checks.  
[2026-08-19 09:30:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4214. {"status":404,"body":"Not found"} 
[2026-08-19 09:30:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4214  
[2026-08-19 09:31:01] production.DEBUG: CheckTranscriptionStatusJob: recording 4215 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:31:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 4215 after 0 checks.  
[2026-08-19 09:31:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4215. {"status":404,"body":"Not found"} 
[2026-08-19 09:31:01] production.INFO: ClassifyAndScoreCallJob: skipping recording 4215 — too short to classify (duration=26s, words=77).  
[2026-08-19 09:31:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 4216 → AssemblyAI 46b3e973-b332-4748-83c9-c3bbcde48d2f  
[2026-08-19 09:31:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4d9868d00a1143126307b3349d3f7528","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6088"} 
[2026-08-19 09:31:48] production.DEBUG: TwilioController: handleOutbound {"call_id":6088,"CallSid":"CA4d9868d00a1143126307b3349d3f7528","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4d9868d00a1143126307b3349d3f7528","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6088"}} 
[2026-08-19 09:31:52] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"KU+WP7Zprk/mBZ8/HykbXnJwKN4=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:32:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAafae993ddb3fc7d9b3c8c7b001856c61","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6089"} 
[2026-08-19 09:32:00] production.DEBUG: TwilioController: handleOutbound {"call_id":6089,"CallSid":"CAafae993ddb3fc7d9b3c8c7b001856c61","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAafae993ddb3fc7d9b3c8c7b001856c61","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6089"}} 
[2026-08-19 09:32:04] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"AePERGqaeumQammB0mFAI6N8cok=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:32:17] production.DEBUG: CheckTranscriptionStatusJob: recording 4216 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:32:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 4216 after 0 checks.  
[2026-08-19 09:32:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4216. {"status":404,"body":"Not found"} 
[2026-08-19 09:32:19] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4216  
[2026-08-19 09:33:29] production.INFO: ClassifyInboundEmailJob: message 19205 classified as 'generic' (high).  
[2026-08-19 09:34:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:34:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:34:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:34:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:09] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA02e6fa942687ec887af08e62c6118d5d","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwMmU2ZmE5NDI2ODdlYzg4N2FmMDhlNjJjNjExOGQ1ZCIsImZyb20iOiIrNDQxNDEyMzI0MDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzEyODUwNyJ9.E_zccpQzKk9SOg7OLDPIUZZkXvfr8BbjTjrMKKclLS0yegvZSY-2YZDTtRNiZ9ocKHMh6Ixbb7_R7FxkP9JlAQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow"} 
[2026-08-19 09:35:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:35:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc6bf48e45bdb931edf0fa2efb525ac7f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6091"} 
[2026-08-19 09:36:51] production.DEBUG: TwilioController: handleOutbound {"call_id":6091,"CallSid":"CAc6bf48e45bdb931edf0fa2efb525ac7f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc6bf48e45bdb931edf0fa2efb525ac7f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6091"}} 
[2026-08-19 09:36:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:36:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:37:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:37:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:37:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4217 → AssemblyAI ca39c57c-4250-4464-941e-3f09c4264ad1  
[2026-08-19 09:38:45] production.INFO: ClassifyInboundEmailJob: message 19211 classified as 'dsar_response' (high).  
[2026-08-19 09:38:45] production.INFO: FindRelatedDsarJob: message 19211 — dsar_ref='', inst_ref=''.  
[2026-08-19 09:38:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4217 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:38:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4217 after 0 checks.  
[2026-08-19 09:38:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4217. {"status":404,"body":"Not found"} 
[2026-08-19 09:38:54] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4217  
[2026-08-19 09:39:00] production.INFO: FindRelatedDsarJob: message 19211 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 09:39:02] production.INFO: FindRelatedDsarJob: message 19211 response_type=acknowledgement.  
[2026-08-19 09:39:02] production.INFO: FindRelatedDsarJob: message 19211 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-19 09:39:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb27d005aef0c26ac45131e41a271c869","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6092"} 
[2026-08-19 09:39:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6092,"CallSid":"CAb27d005aef0c26ac45131e41a271c869","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb27d005aef0c26ac45131e41a271c869","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6092"}} 
[2026-08-19 09:39:24] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"RiKTaIVF7cpdypMJtJD25rg+TYY=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:39:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA74257569b3c93704ab451d5680c1b051","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6093"} 
[2026-08-19 09:39:31] production.DEBUG: TwilioController: handleOutbound {"call_id":6093,"CallSid":"CA74257569b3c93704ab451d5680c1b051","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA74257569b3c93704ab451d5680c1b051","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6093"}} 
[2026-08-19 09:39:35] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"Q34W9zpLLUq9osct4WJIbumbRgc=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:39:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 09:40:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:40:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:41:19] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19211 (client 999, 1 handler(s)).  
[2026-08-19 09:41:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAab75fde1bb7f823590fd71301e84b03d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6094"} 
[2026-08-19 09:41:35] production.DEBUG: TwilioController: handleOutbound {"call_id":6094,"CallSid":"CAab75fde1bb7f823590fd71301e84b03d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAab75fde1bb7f823590fd71301e84b03d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6094"}} 
[2026-08-19 09:41:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 09:42:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4218 → AssemblyAI 317948b2-0cf2-4f3f-ae33-24a8076d86a2  
[2026-08-19 09:43:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4218 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:43:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4218 after 0 checks.  
[2026-08-19 09:43:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4218. {"status":404,"body":"Not found"} 
[2026-08-19 09:43:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 4218 — too short to classify (duration=26s, words=60).  
[2026-08-19 09:50:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbbd291c1588d5f975a87e6f4e82ac2f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6095"} 
[2026-08-19 09:50:04] production.DEBUG: TwilioController: handleOutbound {"call_id":6095,"CallSid":"CAbbd291c1588d5f975a87e6f4e82ac2f4","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbbd291c1588d5f975a87e6f4e82ac2f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6095"}} 
[2026-08-19 09:50:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 09:51:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 4219 → AssemblyAI d80af3ac-2013-4ee8-9732-73af4bbc24b7  
[2026-08-19 09:52:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4219 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:52:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4219 after 0 checks.  
[2026-08-19 09:52:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4219. {"status":404,"body":"Not found"} 
[2026-08-19 09:52:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4219  
[2026-08-19 09:52:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb80993838a2dece8d9e215d5d05b7ac7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6096"} 
[2026-08-19 09:52:40] production.DEBUG: TwilioController: handleOutbound {"call_id":6096,"CallSid":"CAb80993838a2dece8d9e215d5d05b7ac7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb80993838a2dece8d9e215d5d05b7ac7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6096"}} 
[2026-08-19 09:52:44] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"WcSv+3who5ZFlU7UrvU9gstQei0=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 09:57:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 09:57:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA69e8faf9c70a7269068848a50f9c4875","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6097"} 
[2026-08-19 09:57:13] production.DEBUG: TwilioController: handleOutbound {"call_id":6097,"CallSid":"CA69e8faf9c70a7269068848a50f9c4875","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA69e8faf9c70a7269068848a50f9c4875","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6097"}} 
[2026-08-19 09:57:52] production.INFO: ClassifyInboundEmailJob: message 19220 classified as 'dsar_response' (high).  
[2026-08-19 09:57:53] production.INFO: FindRelatedDsarJob: message 19220 — dsar_ref='', inst_ref=''.  
[2026-08-19 09:58:07] production.INFO: FindRelatedDsarJob: message 19220 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 09:58:09] production.INFO: FindRelatedDsarJob: message 19220 response_type=acknowledgement.  
[2026-08-19 09:58:09] production.INFO: FindRelatedDsarJob: message 19220 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-19 09:58:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4220 → AssemblyAI 3e64d2d3-d947-40fb-a4b8-2c5c20f23d4f  
[2026-08-19 09:59:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 09:59:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4220 → AssemblyAI status=completed (check #0)  
[2026-08-19 09:59:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4220 after 0 checks.  
[2026-08-19 09:59:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4220. {"status":404,"body":"Not found"} 
[2026-08-19 09:59:29] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4220  
[2026-08-19 09:59:53] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA0db04ef2f3c481d2fca271e1fcc42f03","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwZGIwNGVmMmYzYzQ4MWQyZmNhMjcxZTFmY2M0MmYwMyIsImZyb20iOiIrNDQ3ODY4MDE5ODcxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzEyOTk5MyJ9.pd7fLw984dJz4OSvDnJn3dSz5Zh7h_8WgPzKgjBPbAjt3HKrxUkjRo-cP8w3NuT4NnnCCJUqeuR89mz_s5p6Eg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447868019871","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447868019871","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 10:00:22] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE01e3ee696971a811f509a020ae02c146","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA0db04ef2f3c481d2fca271e1fcc42f03","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE01e3ee696971a811f509a020ae02c146","From":"+447868019871","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447868019871","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"15"} 
[2026-08-19 10:00:22] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+447868019871","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA0db04ef2f3c481d2fca271e1fcc42f03' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA0db04ef2f3c481d2fca271e1fcc42f03, +447868019871, +441615700550, evidence, evidence, ?, Mr Andrew Wood, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE01e3ee696971a811f509a020ae02c146\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA0db04ef2f3c481d2fca271e1fcc42f03\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE01e3ee696971a811f509a020ae02c146\",\"From\":\"+447868019871\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447868019871\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"15\"}}, 6099, 2026-08-19 10:00:22, 2026-08-19 10:00:22))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA0db04ef2f3c481d2fca271e1fcc42f03' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA0db04ef2f3c481d2fca271e1fcc42f03, +447868019871, +441615700550, evidence, evidence, ?, Mr Andrew Wood, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE01e3ee696971a811f509a020ae02c146\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA0db04ef2f3c481d2fca271e1fcc42f03\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE01e3ee696971a811f509a020ae02c146\",\"From\":\"+447868019871\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447868019871\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"15\"}}, 6099, 2026-08-19 10:00:22, 2026-08-19 10:00:22)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447868019871', Object(App\\Models\\Client\\Client), Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447868019871', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA0db04ef2f3c481d2fca271e1fcc42f03' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447868019871', Object(App\\Models\\Client\\Client), Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447868019871', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-19 10:00:26] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.29] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Mr Andrew Wood \u00b7 0:14",
    "recording_id": 4221,
    "communication_id": 6098,
    "client_id": 837,
    "caller_name": "Mr Andrew Wood",
    "duration": 14,
    "solicitor_id": 1,
    "id": "7fe5f26c-63d9-4479-b646-4919d1af91c3",
    "socket": null
}  
[2026-08-19 10:00:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4221 → AssemblyAI 68a41bae-6924-44db-9fbf-a8346d325a8f  
[2026-08-19 10:00:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:01:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:01:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7f2bd428086058c6f81827442de8f1d6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6100"} 
[2026-08-19 10:01:19] production.DEBUG: TwilioController: handleOutbound {"call_id":6100,"CallSid":"CA7f2bd428086058c6f81827442de8f1d6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7f2bd428086058c6f81827442de8f1d6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6100"}} 
[2026-08-19 10:01:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4221 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:01:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4221 after 0 checks.  
[2026-08-19 10:01:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4221. {"status":404,"body":"Not found"} 
[2026-08-19 10:01:27] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4221.  
[2026-08-19 10:01:57] production.INFO: AutoTranscribeRecordingJob: submitted recording 4222 → AssemblyAI 064ab34c-5ef4-4733-a7b2-8ef0772e8e04  
[2026-08-19 10:02:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:02:57] production.DEBUG: CheckTranscriptionStatusJob: recording 4222 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:02:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 4222 after 0 checks.  
[2026-08-19 10:02:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4222. {"status":404,"body":"Not found"} 
[2026-08-19 10:02:58] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4222  
[2026-08-19 10:03:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 10:03:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA20fb677e25a87d67f9b16b2c8e775bc9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6101"} 
[2026-08-19 10:03:16] production.DEBUG: TwilioController: handleOutbound {"call_id":6101,"CallSid":"CA20fb677e25a87d67f9b16b2c8e775bc9","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA20fb677e25a87d67f9b16b2c8e775bc9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6101"}} 
[2026-08-19 10:03:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 10:04:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 4223 → AssemblyAI 5a9d60de-202f-41f4-996d-5429b423da04  
[2026-08-19 10:04:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 10:04:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:05:33] production.DEBUG: CheckTranscriptionStatusJob: recording 4223 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:05:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 4223 after 0 checks.  
[2026-08-19 10:05:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4223. {"status":404,"body":"Not found"} 
[2026-08-19 10:05:34] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4223  
[2026-08-19 10:05:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:06:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:06:29] production.DEBUG: temp/dsar-merged-b26ed671-8140-4dd6-85f3-5bbc6da60a28.pdf  
[2026-08-19 10:06:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:06:40] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19220 (client 1012, 1 handler(s)).  
[2026-08-19 10:07:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:07:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:07:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:07:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd06680a86060f6ed3d83d380d65e4fb9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6102"} 
[2026-08-19 10:07:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6102,"CallSid":"CAd06680a86060f6ed3d83d380d65e4fb9","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd06680a86060f6ed3d83d380d65e4fb9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6102"}} 
[2026-08-19 10:07:37] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18324 (client 1087, 1 handler(s)).  
[2026-08-19 10:07:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4224 → AssemblyAI e16154b5-48cf-44d5-9c45-1829fbf9c04e  
[2026-08-19 10:07:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96e67af3f40ef3308b6e5a438c83ebbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6103"} 
[2026-08-19 10:07:59] production.DEBUG: TwilioController: handleOutbound {"call_id":6103,"CallSid":"CA96e67af3f40ef3308b6e5a438c83ebbd","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96e67af3f40ef3308b6e5a438c83ebbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6103"}} 
[2026-08-19 10:08:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:08:26] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":22,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#43 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#47 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#106 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#107 {main}
"} 
[2026-08-19 10:08:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:08:38] production.DEBUG: CheckTranscriptionStatusJob: recording 4224 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:08:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 4224 after 0 checks.  
[2026-08-19 10:08:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4224. {"status":404,"body":"Not found"} 
[2026-08-19 10:08:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 4224 — too short to classify (duration=1s, words=5).  
[2026-08-19 10:08:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:08:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4225 → AssemblyAI 5d8782cc-9ef8-4dcc-bd1c-dcade42ca190  
[2026-08-19 10:09:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAec3a453b55a735e1ce33524c5d104969","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6104"} 
[2026-08-19 10:09:31] production.DEBUG: TwilioController: handleOutbound {"call_id":6104,"CallSid":"CAec3a453b55a735e1ce33524c5d104969","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAec3a453b55a735e1ce33524c5d104969","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6104"}} 
[2026-08-19 10:09:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4225 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:09:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 4225 after 0 checks.  
[2026-08-19 10:09:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4225. {"status":404,"body":"Not found"} 
[2026-08-19 10:09:45] production.INFO: ClassifyAndScoreCallJob: skipping recording 4225 — too short to classify (duration=26s, words=75).  
[2026-08-19 10:10:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 10:10:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 4226 → AssemblyAI 44b4faeb-2104-4e3a-abed-985a440e7fec  
[2026-08-19 10:11:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA85315ca5da97b600d77053137b1be2c9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6105"} 
[2026-08-19 10:11:01] production.DEBUG: TwilioController: handleOutbound {"call_id":6105,"CallSid":"CA85315ca5da97b600d77053137b1be2c9","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA85315ca5da97b600d77053137b1be2c9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6105"}} 
[2026-08-19 10:11:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:11:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:11:30] production.DEBUG: CheckTranscriptionStatusJob: recording 4226 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:11:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 4226 after 0 checks.  
[2026-08-19 10:11:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4226. {"status":404,"body":"Not found"} 
[2026-08-19 10:11:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 4226 — too short to classify (duration=28s, words=97).  
[2026-08-19 10:12:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4227 → AssemblyAI 7d2d2912-403d-4312-aa4d-515ffc250895  
[2026-08-19 10:12:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:13:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4227 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:13:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4227 after 0 checks.  
[2026-08-19 10:13:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4227. {"status":404,"body":"Not found"} 
[2026-08-19 10:13:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:13:30] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4227  
[2026-08-19 10:13:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:14:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 10:14:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:14:06] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11616 (SAR-26-04857 Response - CHS Only - Trace inc. note.pdf).  
[2026-08-19 10:14:06] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11617 (CHS - Scott.pdf).  
[2026-08-19 10:14:09] production.INFO: ClassifyInboundEmailJob: message 19230 classified as 'dsar_response' (high).  
[2026-08-19 10:14:10] production.INFO: FindRelatedDsarJob: message 19230 — dsar_ref='', inst_ref='SAR-26-04857'.  
[2026-08-19 10:14:18] production.INFO: FindRelatedDsarJob: message 19230 — AI matcher dsar_id=2120, confidence=high.  
[2026-08-19 10:14:18] production.INFO: FindRelatedDsarJob: message 19230 linked to DSAR 2120.  
[2026-08-19 10:14:18] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR-26-04857' for DSAR 2120.  
[2026-08-19 10:14:20] production.INFO: FindRelatedDsarJob: message 19230 response_type=data_provided.  
[2026-08-19 10:14:20] production.INFO: FindRelatedDsarJob: message 19230 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=2120).  
[2026-08-19 10:14:20] production.INFO: FindRelatedDsarJob: message 19230 auto-set DSAR 2120 status → completed (response_type=data_provided).  
[2026-08-19 10:14:21] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11616 — pages=3, large=no.  
[2026-08-19 10:14:21] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — pages=5, large=no.  
[2026-08-19 10:14:28] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11616 — file=SAR-26-04857 Response - CHS Only - Trace inc. note.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 10:14:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11616 — file=SAR-26-04857 Response - CHS Only - Trace inc. note.pdf, AI filter: 3 relevant of 3.  
[2026-08-19 10:14:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — file=CHS - Scott.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 10:14:34] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11616 — file=SAR-26-04857 Response - CHS Only - Trace inc. note.pdf, extraction produced 0 item(s).  
[2026-08-19 10:14:34] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11616 — done, 0 total evidence items.  
[2026-08-19 10:14:36] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — file=CHS - Scott.pdf, AI filter: 3 relevant of 5.  
[2026-08-19 10:15:08] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — file=CHS - Scott.pdf, extraction produced 10 item(s).  
[2026-08-19 10:15:09] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — care-setting tagger suggested 0 tag(s).  
[2026-08-19 10:15:09] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11617 — done, 10 total evidence items.  
[2026-08-19 10:15:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:17:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:19:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf2542c417674e8f6c83b7f7001017d34","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6106"} 
[2026-08-19 10:19:05] production.DEBUG: TwilioController: handleOutbound {"call_id":6106,"CallSid":"CAf2542c417674e8f6c83b7f7001017d34","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf2542c417674e8f6c83b7f7001017d34","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6106"}} 
[2026-08-19 10:19:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:19:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:20:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4228 → AssemblyAI e40131ed-526b-47f2-833f-d254aca787b9  
[2026-08-19 10:20:30] production.DEBUG: temp/dsar-merged-5910e980-ac99-477c-92e6-42f29cc439af.pdf  
[2026-08-19 10:20:33] production.DEBUG: temp/dsar-merged-c42da50b-e5f8-4cc0-b13b-7237f284e2b6.pdf  
[2026-08-19 10:20:37] production.DEBUG: temp/dsar-merged-1d2feda2-9b7a-4b78-ad55-1e0d1c5c55b7.pdf  
[2026-08-19 10:20:40] production.DEBUG: temp/dsar-merged-a1f1ad8f-104c-47eb-820f-ced38a01c65d.pdf  
[2026-08-19 10:20:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:21:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4228 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:21:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4228 after 0 checks.  
[2026-08-19 10:21:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4228. {"status":404,"body":"Not found"} 
[2026-08-19 10:21:07] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4228  
[2026-08-19 10:21:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9ada32839f2389032839e7bbd686722d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6107"} 
[2026-08-19 10:21:09] production.DEBUG: TwilioController: handleOutbound {"call_id":6107,"CallSid":"CA9ada32839f2389032839e7bbd686722d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9ada32839f2389032839e7bbd686722d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6107"}} 
[2026-08-19 10:21:10] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11621 (19.08.2026 SAR Response - CHS Only.pdf).  
[2026-08-19 10:21:12] production.INFO: ClassifyInboundEmailJob: message 19242 classified as 'dsar_response' (high).  
[2026-08-19 10:21:13] production.INFO: FindRelatedDsarJob: message 19242 — dsar_ref='', inst_ref='SAR-26-04861'.  
[2026-08-19 10:21:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:21:29] production.INFO: FindRelatedDsarJob: message 19242 — AI matcher dsar_id=2343, confidence=high.  
[2026-08-19 10:21:29] production.INFO: FindRelatedDsarJob: message 19242 linked to DSAR 2343.  
[2026-08-19 10:21:29] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR-26-04861' for DSAR 2343.  
[2026-08-19 10:21:31] production.INFO: FindRelatedDsarJob: message 19242 response_type=no_record.  
[2026-08-19 10:21:31] production.INFO: FindRelatedDsarJob: message 19242 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=2343).  
[2026-08-19 10:21:31] production.INFO: FindRelatedDsarJob: message 19242 auto-set DSAR 2343 status → no records (response_type=no_record).  
[2026-08-19 10:21:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:22:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 4229 → AssemblyAI 49917b9e-cd11-40b1-9f1d-c8ffdca7c58d  
[2026-08-19 10:22:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 10:23:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4229 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:23:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4229 after 0 checks.  
[2026-08-19 10:23:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4229. {"status":404,"body":"Not found"} 
[2026-08-19 10:23:04] production.INFO: ClassifyAndScoreCallJob: skipping recording 4229 — too short to classify (duration=28s, words=74).  
[2026-08-19 10:24:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:24:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:24:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:24:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:24:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:24:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:25:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:26:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:27:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:27:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:27:22] production.INFO: ClassifyInboundEmailJob: message 19248 classified as 'generic' (medium).  
[2026-08-19 10:27:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA09052ccacae1c6a111cb4ce3c78355ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6108"} 
[2026-08-19 10:27:24] production.DEBUG: TwilioController: handleOutbound {"call_id":6108,"CallSid":"CA09052ccacae1c6a111cb4ce3c78355ad","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA09052ccacae1c6a111cb4ce3c78355ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6108"}} 
[2026-08-19 10:28:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 4230 → AssemblyAI 6e479437-c3cb-4575-ab6b-929ef870c15c  
[2026-08-19 10:28:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:28:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:28:50] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19248 (client 1152, 1 handler(s)).  
[2026-08-19 10:29:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc02d57915ff08ba985ffd0e59ca79100","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6109"} 
[2026-08-19 10:29:08] production.DEBUG: TwilioController: handleOutbound {"call_id":6109,"CallSid":"CAc02d57915ff08ba985ffd0e59ca79100","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc02d57915ff08ba985ffd0e59ca79100","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6109"}} 
[2026-08-19 10:29:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:29:16] production.DEBUG: CheckTranscriptionStatusJob: recording 4230 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:29:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 4230 after 0 checks.  
[2026-08-19 10:29:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4230. {"status":404,"body":"Not found"} 
[2026-08-19 10:29:17] production.INFO: ClassifyAndScoreCallJob: skipping recording 4230 — too short to classify (duration=26s, words=68).  
[2026-08-19 10:29:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:29:24] production.DEBUG: temp/dsar-merged-1a2a5045-ceeb-4d35-adbb-f1b0fc9ee777.pdf  
[2026-08-19 10:29:27] production.DEBUG: temp/dsar-merged-5c2f7bd2-2627-40d6-9bf8-f7c89e86bed0.pdf  
[2026-08-19 10:29:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:29:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc42902fba4fa0d385e02eeea61e7f863","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6110"} 
[2026-08-19 10:29:30] production.DEBUG: TwilioController: handleOutbound {"call_id":6110,"CallSid":"CAc42902fba4fa0d385e02eeea61e7f863","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc42902fba4fa0d385e02eeea61e7f863","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6110"}} 
[2026-08-19 10:29:46] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19252 (client 220, 1 handler(s)).  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "d745ccc1-9729-41c1-b02f-0ec1335c39e5",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "40669377-a617-4fd5-a751-bd60514a5c30",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "d4859eaa-5c13-4409-abd8-599e00000aa8",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "b326574b-3530-48c2-bd30-cd427e91c955",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.19] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "1c8c7c4c-bbae-4f21-ab4c-2cd9a1c8a37f",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "55d3fcd6-6c85-432c-85e2-b0bc6c8b84fe",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "be1b6519-a6ba-4705-baf2-bf64bea010b8",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.40] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "3fc6ffef-34f4-412c-bfa4-654725947012",
    "socket": null
}  
[2026-08-19 10:29:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.41] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: 100220",
    "client_id": 220,
    "client_name": "Mr Craig Mein",
    "message_id": 19252,
    "id": "7ec56286-4d29-4921-9402-1ca0029a2eac",
    "socket": null
}  
[2026-08-19 10:29:49] production.INFO: ClassifyInboundEmailJob: message 19252 classified as 'generic' (medium).  
[2026-08-19 10:29:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 4231 → AssemblyAI de18152c-cac0-4d13-9746-b11147c39211  
[2026-08-19 10:30:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4232 → AssemblyAI 7f0b459e-10bb-4837-8604-d6fe34c014d7  
[2026-08-19 10:30:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA547153db383fe832632573ab47ce4331","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6111"} 
[2026-08-19 10:30:08] production.DEBUG: TwilioController: handleOutbound {"call_id":6111,"CallSid":"CA547153db383fe832632573ab47ce4331","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA547153db383fe832632573ab47ce4331","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6111"}} 
[2026-08-19 10:30:42] production.INFO: ClassifyInboundEmailJob: message 19253 classified as 'dsar_response' (high).  
[2026-08-19 10:30:42] production.INFO: FindRelatedDsarJob: message 19253 matched via regex reference 'DSAR-20260819-4C22B4' → DSAR 4259.  
[2026-08-19 10:30:45] production.INFO: FindRelatedDsarJob: message 19253 response_type=acknowledgement.  
[2026-08-19 10:30:45] production.INFO: FindRelatedDsarJob: message 19253 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4259).  
[2026-08-19 10:30:45] production.INFO: FindRelatedDsarJob: message 19253 auto-set DSAR 4259 status → acknowledged (response_type=acknowledgement).  
[2026-08-19 10:30:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4233 → AssemblyAI 9b5e8d3d-7021-4258-af1e-25861098e05f  
[2026-08-19 10:30:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4231 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:30:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4231 after 0 checks.  
[2026-08-19 10:30:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4231. {"status":404,"body":"Not found"} 
[2026-08-19 10:30:54] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4231  
[2026-08-19 10:31:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4232 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:31:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4232 after 0 checks.  
[2026-08-19 10:31:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4232. {"status":404,"body":"Not found"} 
[2026-08-19 10:31:08] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4232  
[2026-08-19 10:31:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:31:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:31:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb9c5f0eef79659682e612453c59243ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6112"} 
[2026-08-19 10:31:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6112,"CallSid":"CAb9c5f0eef79659682e612453c59243ea","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb9c5f0eef79659682e612453c59243ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6112"}} 
[2026-08-19 10:31:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:31:40] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4232. {"total_score":10,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 10:31:50] production.DEBUG: CheckTranscriptionStatusJob: recording 4233 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:31:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 4233 after 0 checks.  
[2026-08-19 10:31:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4233. {"status":404,"body":"Not found"} 
[2026-08-19 10:31:51] production.INFO: ClassifyAndScoreCallJob: skipping recording 4233 — too short to classify (duration=24s, words=83).  
[2026-08-19 10:32:28] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11625 (19.08.2026 SAR Response - CHS Only.pdf).  
[2026-08-19 10:32:28] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11626 (CHS - Tarbett.pdf).  
[2026-08-19 10:32:31] production.INFO: ClassifyInboundEmailJob: message 19260 classified as 'dsar_response' (high).  
[2026-08-19 10:32:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6ee60eaae7bb160d216e961c342c3bf5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6113"} 
[2026-08-19 10:32:32] production.DEBUG: TwilioController: handleOutbound {"call_id":6113,"CallSid":"CA6ee60eaae7bb160d216e961c342c3bf5","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6ee60eaae7bb160d216e961c342c3bf5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6113"}} 
[2026-08-19 10:32:32] production.INFO: FindRelatedDsarJob: message 19260 — dsar_ref='', inst_ref='SAR-26-04862'.  
[2026-08-19 10:32:45] production.INFO: FindRelatedDsarJob: message 19260 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 10:32:45] production.INFO: FindRelatedDsarJob: message 19260 — extracted reference 'SAR-26-04862' but no DSAR matched.  
[2026-08-19 10:32:47] production.INFO: FindRelatedDsarJob: message 19260 response_type=data_provided.  
[2026-08-19 10:32:47] production.INFO: FindRelatedDsarJob: message 19260 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-08-19 10:32:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11625 — pages=3, large=no.  
[2026-08-19 10:32:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11626 — pages=7, large=no.  
[2026-08-19 10:32:54] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11625 — file=19.08.2026 SAR Response - CHS Only.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 10:32:56] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11626 — file=CHS - Tarbett.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 10:32:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11625 — file=19.08.2026 SAR Response - CHS Only.pdf, AI filter: 3 relevant of 3.  
[2026-08-19 10:32:59] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11626 — file=CHS - Tarbett.pdf, AI filter: 7 relevant of 7.  
[2026-08-19 10:33:01] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11625 — file=19.08.2026 SAR Response - CHS Only.pdf, extraction produced 0 item(s).  
[2026-08-19 10:33:01] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11625 — done, 0 total evidence items.  
[2026-08-19 10:33:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAabb54cac9edf6bafce8d38cbce5642e2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6114"} 
[2026-08-19 10:33:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6114,"CallSid":"CAabb54cac9edf6bafce8d38cbce5642e2","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAabb54cac9edf6bafce8d38cbce5642e2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6114"}} 
[2026-08-19 10:33:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11626 — file=CHS - Tarbett.pdf, extraction produced 11 item(s).  
[2026-08-19 10:33:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11626 — done, 11 total evidence items.  
[2026-08-19 10:33:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA982d87b3ad311916c62cb5926da0371f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6115"} 
[2026-08-19 10:33:50] production.DEBUG: TwilioController: handleOutbound {"call_id":6115,"CallSid":"CA982d87b3ad311916c62cb5926da0371f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA982d87b3ad311916c62cb5926da0371f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6115"}} 
[2026-08-19 10:34:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 4234 → AssemblyAI 49467aa2-f740-4d41-a148-a556d02291d7  
[2026-08-19 10:34:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:34:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:34:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 4235 → AssemblyAI 25fc9021-d16f-48b0-b4bc-de5732423ddb  
[2026-08-19 10:34:48] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA26ed30f782c0f511e9c981727cbc4188","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyNmVkMzBmNzgyYzBmNTExZTljOTgxNzI3Y2JjNDE4OCIsImZyb20iOiIrNDQ3NTQ3MTMzNDY2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzEzMjA4NyJ9.1yvETGG3tFHzPyl44hU4Lr5x-FDFC9R2WvAYFafOYbL0uDw1P3vdciDCg-6GhJhszosBKDVk1JJRIdrxVWucsg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447547133466","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447547133466","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 10:35:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:35:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4234 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:35:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 4234 after 0 checks.  
[2026-08-19 10:35:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4234. {"status":404,"body":"Not found"} 
[2026-08-19 10:35:12] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4234  
[2026-08-19 10:35:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:35:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:35:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:35:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:35:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4235 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:35:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4235 after 0 checks.  
[2026-08-19 10:35:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4235. {"status":404,"body":"Not found"} 
[2026-08-19 10:35:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 4235 — too short to classify (duration=26s, words=74).  
[2026-08-19 10:35:47] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA26ed30f782c0f511e9c981727cbc4188","DialCallSid":"CA06838a656755a9c04271988f1ad980a7","DialCallStatus":"completed","DialCallDuration":"43"} 
[2026-08-19 10:35:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 4236 → AssemblyAI 51557227-23d6-4072-8897-6c1fae1965db  
[2026-08-19 10:36:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7a77d98c45440933b37b1b31bc943240","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6117"} 
[2026-08-19 10:36:03] production.DEBUG: TwilioController: handleOutbound {"call_id":6117,"CallSid":"CA7a77d98c45440933b37b1b31bc943240","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7a77d98c45440933b37b1b31bc943240","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6117"}} 
[2026-08-19 10:36:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:36:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:36:29] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA7f16b25e247241efb2fee8c33e633da6","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3ZjE2YjI1ZTI0NzI0MWVmYjJmZWU4YzMzZTYzM2RhNiIsImZyb20iOiIrNDQ3NTQ3MTMzNDY2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzEzMjE4OCJ9.0fr08_g_vxkvpOOclud4upR9igFBPvAxGHxNmfx6SoI8B2epdf3dYlYFj0mSRUILJ-fVIu3Xunzdxg496f1pdw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447547133466","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447547133466","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 10:36:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 4237 → AssemblyAI 13cadb7a-bc2b-481b-be5b-b3e5d00e7156  
[2026-08-19 10:36:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:36:47] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA7f16b25e247241efb2fee8c33e633da6","DialCallSid":"CA25116461c13685359d2c5995e9829e96","DialCallStatus":"busy","DialCallDuration":null} 
[2026-08-19 10:36:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcd1c59c08bf97060644edc7215118cb6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6119"} 
[2026-08-19 10:36:51] production.DEBUG: TwilioController: handleOutbound {"call_id":6119,"CallSid":"CAcd1c59c08bf97060644edc7215118cb6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcd1c59c08bf97060644edc7215118cb6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6119"}} 
[2026-08-19 10:36:54] production.DEBUG: CheckTranscriptionStatusJob: recording 4236 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:36:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 4236 after 0 checks.  
[2026-08-19 10:36:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4236. {"status":404,"body":"Not found"} 
[2026-08-19 10:36:56] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4236  
[2026-08-19 10:37:07] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA7f16b25e247241efb2fee8c33e633da6","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-19 10:37:10] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Kim Kidson \u00b7 0:08",
    "recording_id": 4238,
    "communication_id": 6118,
    "client_id": 1531,
    "caller_name": "Kim Kidson",
    "duration": 8,
    "solicitor_id": 3,
    "id": "9b7ce1f0-8c20-44af-a1eb-a714895a2282",
    "socket": null
}  
[2026-08-19 10:37:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 4238 → AssemblyAI 67b44f77-34ae-4d7b-9ff5-a497f9f4d111  
[2026-08-19 10:37:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 4239 → AssemblyAI a52d1a33-dfa2-4009-9885-808f53d7e535  
[2026-08-19 10:37:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:37:23] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA7f16b25e247241efb2fee8c33e633da6","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-19 10:37:26] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Kim Kidson \u00b7 0:03",
    "recording_id": 4240,
    "communication_id": 6118,
    "client_id": 1531,
    "caller_name": "Kim Kidson",
    "duration": 3,
    "solicitor_id": 3,
    "id": "3c986b16-ce95-4133-bf57-11214ba1a120",
    "socket": null
}  
[2026-08-19 10:37:26] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA03f4ce7f0d99afc37f1b35dcc313dfb2","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwM2Y0Y2U3ZjBkOTlhZmMzN2YxYjM1ZGNjMzEzZGZiMiIsImZyb20iOiIrNDQ3NTQ3MTMzNDY2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzEzMjI0NSJ9.6Y93r2qXo-WhP2_SC4KReQvpA5x_oF4_eBcKwxGnxbmvGyeY4JRKVtMxs84_R2eNBLFrOogvAszXqLqUo2GQFA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447547133466","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447547133466","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 10:37:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4240 → AssemblyAI 27490bca-7e80-430e-aee9-fa669a92fef1  
[2026-08-19 10:37:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4237 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:37:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 4237 after 0 checks.  
[2026-08-19 10:37:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4237. {"status":404,"body":"Not found"} 
[2026-08-19 10:37:32] production.INFO: ClassifyAndScoreCallJob: skipping recording 4237 — too short to classify (duration=4s, words=12).  
[2026-08-19 10:37:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11627 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-19 10:37:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11628 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-19 10:37:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11629 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-19 10:37:34] production.INFO: ClassifyInboundEmailJob: message 19266 classified as 'generic' (high).  
[2026-08-19 10:37:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:37:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:37:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 10:38:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:38:10] production.DEBUG: temp/dsar-merged-5cac6b95-1cef-4be0-9277-51031e7078fa.pdf  
[2026-08-19 10:38:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4238 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:38:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 4238 after 0 checks.  
[2026-08-19 10:38:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4238. {"status":404,"body":"Not found"} 
[2026-08-19 10:38:12] production.DEBUG: temp/dsar-merged-262be33a-f043-4b87-a23d-3c3d96e89ce8.pdf  
[2026-08-19 10:38:12] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4238  
[2026-08-19 10:38:15] production.DEBUG: temp/dsar-merged-51ab3441-ff84-48b8-817e-14e31c61ab53.pdf  
[2026-08-19 10:38:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:38:18] production.DEBUG: CheckTranscriptionStatusJob: recording 4239 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:38:18] production.INFO: CheckTranscriptionStatusJob: completed for recording 4239 after 0 checks.  
[2026-08-19 10:38:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4239. {"status":404,"body":"Not found"} 
[2026-08-19 10:38:18] production.INFO: ClassifyAndScoreCallJob: skipping recording 4239 — too short to classify (duration=3s, words=7).  
[2026-08-19 10:38:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4240 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:38:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4240 after 0 checks.  
[2026-08-19 10:38:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4240. {"status":404,"body":"Not found"} 
[2026-08-19 10:38:28] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 4240.  
[2026-08-19 10:38:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:38:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 10:39:34] production.INFO: ExtractMessageAttachmentsJob: attachment 11630 (image001.png) skipped — unsupported type.  
[2026-08-19 10:39:34] production.INFO: ExtractMessageAttachmentsJob: attachment 11631 (image002.png) skipped — unsupported type.  
[2026-08-19 10:39:37] production.INFO: ClassifyInboundEmailJob: message 19267 classified as 'dsar_response' (high).  
[2026-08-19 10:39:37] production.INFO: FindRelatedDsarJob: message 19267 matched via regex reference 'DSAR-20260727-8DD4E3' → DSAR 4079.  
[2026-08-19 10:39:39] production.INFO: FindRelatedDsarJob: message 19267 response_type=no_record.  
[2026-08-19 10:39:39] production.INFO: FindRelatedDsarJob: message 19267 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=4079).  
[2026-08-19 10:39:39] production.INFO: FindRelatedDsarJob: message 19267 auto-set DSAR 4079 status → no records (response_type=no_record).  
[2026-08-19 10:40:05] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19266 (client 1248, 1 handler(s)).  
[2026-08-19 10:40:48] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAcd6c84c9da0a44e4f6675ad6b003da65","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjZDZjODRjOWRhMGE0NGU0ZjY2NzVhZDZiMDAzZGE2NSIsImZyb20iOiIrNDQ3NzYwNzUyMjQxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzEzMjQ0NyJ9.FOaBPfpuAeWunr-4VQgtUBPLZ3ReqltR6LjUfaz5gnvM0Ih6asoh4ZGBYzJ1JeLdBMoY7kqdqO-YEvDamxoJTQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447760752241","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447760752241","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 10:42:41] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAcd6c84c9da0a44e4f6675ad6b003da65","DialCallSid":"CAf399287d3c8cd407370bbf07462e8292","DialCallStatus":"completed","DialCallDuration":"106"} 
[2026-08-19 10:42:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4241 → AssemblyAI 1a900253-28ff-4364-a2c2-758cf304651b  
[2026-08-19 10:43:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd3050ba7a29c8e10f23b4380a937416","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6122"} 
[2026-08-19 10:43:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6122,"CallSid":"CAbd3050ba7a29c8e10f23b4380a937416","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd3050ba7a29c8e10f23b4380a937416","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6122"}} 
[2026-08-19 10:43:34] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11632 (19.08.2026 SAR Response - CHS Only.pdf).  
[2026-08-19 10:43:37] production.INFO: ClassifyInboundEmailJob: message 19273 classified as 'dsar_response' (high).  
[2026-08-19 10:43:38] production.INFO: FindRelatedDsarJob: message 19273 — dsar_ref='', inst_ref='SAR-26-04863'.  
[2026-08-19 10:43:50] production.DEBUG: CheckTranscriptionStatusJob: recording 4241 → AssemblyAI status=completed (check #0)  
[2026-08-19 10:43:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 4241 after 0 checks.  
[2026-08-19 10:43:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4241. {"status":404,"body":"Not found"} 
[2026-08-19 10:43:52] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4241  
[2026-08-19 10:43:54] production.INFO: FindRelatedDsarJob: message 19273 — AI matcher dsar_id=2409, confidence=high.  
[2026-08-19 10:43:54] production.INFO: FindRelatedDsarJob: message 19273 linked to DSAR 2409.  
[2026-08-19 10:43:54] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR-26-04863' for DSAR 2409.  
[2026-08-19 10:43:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:43:56] production.INFO: FindRelatedDsarJob: message 19273 response_type=no_record.  
[2026-08-19 10:43:56] production.INFO: FindRelatedDsarJob: message 19273 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=2409).  
[2026-08-19 10:43:56] production.INFO: FindRelatedDsarJob: message 19273 auto-set DSAR 2409 status → no records (response_type=no_record).  
[2026-08-19 10:44:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:44:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:45:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:45:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:45:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:46:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:47:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:47:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:48:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:49:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:49:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:49:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:49:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 10:49:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 10:50:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 10:55:50] production.INFO: ClassifyInboundEmailJob: message 19275 classified as 'dsar_response' (high).  
[2026-08-19 10:55:50] production.INFO: FindRelatedDsarJob: message 19275 matched via regex reference 'DSAR-20260819-4C22B4' → DSAR 4259.  
[2026-08-19 10:55:52] production.INFO: FindRelatedDsarJob: message 19275 response_type=not_responsible.  
[2026-08-19 10:55:52] production.INFO: FindRelatedDsarJob: message 19275 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=4259).  
[2026-08-19 10:58:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 11:00:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:01:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:02:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 4242 → AssemblyAI cfbc23eb-0787-420b-9503-d85b6d99d8cd  
[2026-08-19 11:02:26] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11633 (19.08.2026 SAR Response - CHS Only.pdf).  
[2026-08-19 11:02:26] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11634 (CHS - MacMillan.pdf).  
[2026-08-19 11:02:28] production.INFO: ClassifyInboundEmailJob: message 19276 classified as 'dsar_response' (high).  
[2026-08-19 11:02:29] production.INFO: FindRelatedDsarJob: message 19276 — dsar_ref='', inst_ref='SAR-26-04864'.  
[2026-08-19 11:02:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11635 (CHS - PARK.pdf).  
[2026-08-19 11:02:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11636 (2026.08.19 SAR-26-04858 Response - CHS Only - Trace.pdf).  
[2026-08-19 11:02:37] production.INFO: ClassifyInboundEmailJob: message 19277 classified as 'dsar_response' (high).  
[2026-08-19 11:02:39] production.INFO: FindRelatedDsarJob: message 19277 — dsar_ref='', inst_ref='SAR-26-04858'.  
[2026-08-19 11:02:45] production.INFO: FindRelatedDsarJob: message 19276 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 11:02:45] production.INFO: FindRelatedDsarJob: message 19276 — extracted reference 'SAR-26-04864' but no DSAR matched.  
[2026-08-19 11:02:47] production.INFO: FindRelatedDsarJob: message 19276 response_type=data_provided.  
[2026-08-19 11:02:47] production.INFO: FindRelatedDsarJob: message 19276 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-08-19 11:02:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11633 — pages=3, large=no.  
[2026-08-19 11:02:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11634 — pages=3, large=no.  
[2026-08-19 11:02:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 11:02:54] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11633 — file=19.08.2026 SAR Response - CHS Only.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 11:02:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11634 — file=CHS - MacMillan.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 11:02:57] production.INFO: FindRelatedDsarJob: message 19277 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 11:02:57] production.INFO: FindRelatedDsarJob: message 19277 — extracted reference 'SAR-26-04858' but no DSAR matched.  
[2026-08-19 11:02:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11633 — file=19.08.2026 SAR Response - CHS Only.pdf, AI filter: 3 relevant of 3.  
[2026-08-19 11:02:59] production.INFO: FindRelatedDsarJob: message 19277 response_type=data_provided.  
[2026-08-19 11:02:59] production.INFO: FindRelatedDsarJob: message 19277 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-08-19 11:02:59] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11635 — pages=5, large=no.  
[2026-08-19 11:03:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11634 — file=CHS - MacMillan.pdf, AI filter: 1 relevant of 3.  
[2026-08-19 11:03:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11633 — file=19.08.2026 SAR Response - CHS Only.pdf, extraction produced 0 item(s).  
[2026-08-19 11:03:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11633 — done, 0 total evidence items.  
[2026-08-19 11:03:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11636 — pages=3, large=no.  
[2026-08-19 11:03:01] production.DEBUG: CheckTranscriptionStatusJob: recording 4242 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:03:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 4242 after 0 checks.  
[2026-08-19 11:03:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4242. {"status":404,"body":"Not found"} 
[2026-08-19 11:03:02] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4242.  
[2026-08-19 11:03:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11634 — file=CHS - MacMillan.pdf, extraction produced 1 item(s).  
[2026-08-19 11:03:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11634 — done, 1 total evidence items.  
[2026-08-19 11:03:08] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11636 — file=2026.08.19 SAR-26-04858 Response - CHS Only - Trace.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 11:03:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 11:03:11] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11636 — file=2026.08.19 SAR-26-04858 Response - CHS Only - Trace.pdf, AI filter: 3 relevant of 3.  
[2026-08-19 11:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11635 — file=CHS - PARK.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 11:03:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11636 — file=2026.08.19 SAR-26-04858 Response - CHS Only - Trace.pdf, extraction produced 0 item(s).  
[2026-08-19 11:03:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11636 — done, 0 total evidence items.  
[2026-08-19 11:03:16] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11635 — file=CHS - PARK.pdf, AI filter: 5 relevant of 5.  
[2026-08-19 11:03:38] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11635 — file=CHS - PARK.pdf, extraction produced 7 item(s).  
[2026-08-19 11:03:38] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11635 — done, 7 total evidence items.  
[2026-08-19 11:04:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:04:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:04:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 11:06:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:07:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:07:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 4243 → AssemblyAI ef7ef7d8-da63-4e60-a787-7ebdfb67e218  
[2026-08-19 11:08:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd2e1530c6d500d1f974bbf34a70f65f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6123"} 
[2026-08-19 11:08:32] production.DEBUG: TwilioController: handleOutbound {"call_id":6123,"CallSid":"CAd2e1530c6d500d1f974bbf34a70f65f7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd2e1530c6d500d1f974bbf34a70f65f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6123"}} 
[2026-08-19 11:08:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4243 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:08:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4243 after 0 checks.  
[2026-08-19 11:08:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4243. {"status":404,"body":"Not found"} 
[2026-08-19 11:08:43] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4243  
[2026-08-19 11:08:48] production.CRITICAL: eSign createDraftRequest exception {"client_id":1531,"message":"HTTP request returned status code 404:
{
    \"message\": \"Template 01M0AE7PP9SNJ7KWCWQ60D2F81 not found.\",
    \"exception\": \"Symfony\\\\Component\\\\HttpKernel\\\\Exc (truncated...)
"} 
[2026-08-19 11:09:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:09:02] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:09:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 4243 → AssemblyAI 8629c59c-ffa3-4bbd-8783-47bbe0b899f8  
[2026-08-19 11:09:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:09:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:09:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:09:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:09:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:09:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:09:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:09:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:09:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:09:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:09:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:09:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:09:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:09:13] production.INFO: eSign webhook unmatched document {"document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:09:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:09:14] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1032,"documents":7,"has_signing_url":true} 
[2026-08-19 11:09:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:09:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:09:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:09:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:09:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:09:18] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:09:19] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:09:19] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:09:20] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:09:21] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:09:21] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:09:22] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:09:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 4244 → AssemblyAI 5ce95763-bdea-4eae-8b3d-a88bc7ec17c9  
[2026-08-19 11:09:33] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4243. {"total_score":34,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 11:10:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4243 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:10:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4243 after 0 checks.  
[2026-08-19 11:10:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4243. {"status":404,"body":"Not found"} 
[2026-08-19 11:10:08] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4243  
[2026-08-19 11:10:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:10:15] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA03f4ce7f0d99afc37f1b35dcc313dfb2","DialCallSid":"CAd3d0365028e406f623ca602a92cd0d06","DialCallStatus":"completed","DialCallDuration":"1964"} 
[2026-08-19 11:10:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 11:10:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4244 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:10:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 4244 after 0 checks.  
[2026-08-19 11:10:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4244. {"status":404,"body":"Not found"} 
[2026-08-19 11:10:32] production.INFO: ClassifyAndScoreCallJob: skipping recording 4244 — too short to classify (duration=26s, words=93).  
[2026-08-19 11:11:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 4245 → AssemblyAI 476109a5-cc80-4571-a386-2dc4adc53ae9  
[2026-08-19 11:11:12] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4243. {"total_score":37,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 11:11:40] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11637 (19.08.2026 - SAR Response - CHS Only.pdf).  
[2026-08-19 11:11:42] production.INFO: ClassifyInboundEmailJob: message 19281 classified as 'dsar_response' (high).  
[2026-08-19 11:11:43] production.INFO: FindRelatedDsarJob: message 19281 — dsar_ref='', inst_ref='SAR-26-04867'.  
[2026-08-19 11:11:59] production.INFO: FindRelatedDsarJob: message 19281 — AI matcher dsar_id=2537, confidence=high.  
[2026-08-19 11:11:59] production.INFO: FindRelatedDsarJob: message 19281 linked to DSAR 2537.  
[2026-08-19 11:11:59] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR-26-04867' for DSAR 2537.  
[2026-08-19 11:12:01] production.INFO: FindRelatedDsarJob: message 19281 response_type=no_record.  
[2026-08-19 11:12:01] production.INFO: FindRelatedDsarJob: message 19281 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=2537).  
[2026-08-19 11:12:01] production.INFO: FindRelatedDsarJob: message 19281 auto-set DSAR 2537 status → no records (response_type=no_record).  
[2026-08-19 11:12:10] production.DEBUG: CheckTranscriptionStatusJob: recording 4245 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:12:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 4245 after 0 checks.  
[2026-08-19 11:12:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4245. {"status":404,"body":"Not found"} 
[2026-08-19 11:12:11] production.DEBUG: ClassifyAndScoreCallJob: recording 4245 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-19 11:12:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:13:07] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4245. {"total_score":72,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-19 11:14:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7a37013dbc8bd47f2b4c8af55d52877a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6124"} 
[2026-08-19 11:14:53] production.DEBUG: TwilioController: handleOutbound {"call_id":6124,"CallSid":"CA7a37013dbc8bd47f2b4c8af55d52877a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7a37013dbc8bd47f2b4c8af55d52877a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6124"}} 
[2026-08-19 11:15:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd3067b51f87f7525a8c197f6c59166cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6125"} 
[2026-08-19 11:15:06] production.DEBUG: TwilioController: handleOutbound {"call_id":6125,"CallSid":"CAd3067b51f87f7525a8c197f6c59166cf","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd3067b51f87f7525a8c197f6c59166cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6125"}} 
[2026-08-19 11:16:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4246 → AssemblyAI ad069aa8-7cbc-44a5-91ba-312ec1674a9c  
[2026-08-19 11:16:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA7307059744eaa57f5b3674076a9a9317","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6126"} 
[2026-08-19 11:16:39] production.DEBUG: TwilioController: handleOutbound {"call_id":6126,"CallSid":"CA7307059744eaa57f5b3674076a9a9317","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA7307059744eaa57f5b3674076a9a9317","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6126"}} 
[2026-08-19 11:17:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4246 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:17:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4246 after 0 checks.  
[2026-08-19 11:17:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4246. {"status":404,"body":"Not found"} 
[2026-08-19 11:17:07] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4246  
[2026-08-19 11:17:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa88b3d874ee672d253078d4f640732da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6127"} 
[2026-08-19 11:17:12] production.DEBUG: TwilioController: handleOutbound {"call_id":6127,"CallSid":"CAa88b3d874ee672d253078d4f640732da","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa88b3d874ee672d253078d4f640732da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6127"}} 
[2026-08-19 11:17:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4247 → AssemblyAI 4aa1427f-eb62-440b-9955-6466b3ed0293  
[2026-08-19 11:18:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA647ec9ea7de8f6ab5b93a326c0f30d44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6128"} 
[2026-08-19 11:18:05] production.DEBUG: TwilioController: handleOutbound {"call_id":6128,"CallSid":"CA647ec9ea7de8f6ab5b93a326c0f30d44","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA647ec9ea7de8f6ab5b93a326c0f30d44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6128"}} 
[2026-08-19 11:18:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4247 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:18:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4247 after 0 checks.  
[2026-08-19 11:18:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4247. {"status":404,"body":"Not found"} 
[2026-08-19 11:18:52] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4247  
[2026-08-19 11:19:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2714  
[2026-08-19 11:19:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:21:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:21:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:21:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4248 → AssemblyAI e6ac6b7e-94cb-440a-afc2-646ad31c38ec  
[2026-08-19 11:21:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:22:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4248 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:22:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 4248 after 0 checks.  
[2026-08-19 11:22:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4248. {"status":404,"body":"Not found"} 
[2026-08-19 11:22:22] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4248  
[2026-08-19 11:22:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:22:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:23:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:23:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:23:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:23:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:24:16] production.DEBUG: temp/dsar-merged-e71c1f93-241a-4770-b258-502ffb245f3b.pdf  
[2026-08-19 11:24:19] production.DEBUG: temp/dsar-merged-b7f547f7-2779-4bec-82c7-8aab5bfff4c4.pdf  
[2026-08-19 11:24:21] production.DEBUG: temp/dsar-merged-b43db428-1b9c-43b7-ad87-2f7a325c4451.pdf  
[2026-08-19 11:24:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5f85a4a39b8f20088b9aeb1d144d3a23","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6129"} 
[2026-08-19 11:24:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6129,"CallSid":"CA5f85a4a39b8f20088b9aeb1d144d3a23","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5f85a4a39b8f20088b9aeb1d144d3a23","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6129"}} 
[2026-08-19 11:24:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:24:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd87fb5f243603725d317386cb31f090a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6130"} 
[2026-08-19 11:24:34] production.DEBUG: TwilioController: handleOutbound {"call_id":6130,"CallSid":"CAd87fb5f243603725d317386cb31f090a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd87fb5f243603725d317386cb31f090a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6130"}} 
[2026-08-19 11:24:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 4249 → AssemblyAI d27250a0-0de6-4e5b-835c-16a85cb83612  
[2026-08-19 11:25:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 4250 → AssemblyAI f72c1139-dde5-4fc9-bfbc-f9f36ead5431  
[2026-08-19 11:25:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:25:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4249 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:25:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 4249 after 0 checks.  
[2026-08-19 11:25:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4249. {"status":404,"body":"Not found"} 
[2026-08-19 11:25:39] production.INFO: ClassifyAndScoreCallJob: skipping recording 4249 — too short to classify (duration=5s, words=15).  
[2026-08-19 11:25:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:25:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:26:14] production.DEBUG: CheckTranscriptionStatusJob: recording 4250 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:26:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 4250 after 0 checks.  
[2026-08-19 11:26:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4250. {"status":404,"body":"Not found"} 
[2026-08-19 11:26:15] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4250  
[2026-08-19 11:26:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:26:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:27:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-19 11:27:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:27:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:27:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:28:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2b288d14de8c23b6b400ad5679d44279","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6131"} 
[2026-08-19 11:28:37] production.DEBUG: TwilioController: handleOutbound {"call_id":6131,"CallSid":"CA2b288d14de8c23b6b400ad5679d44279","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2b288d14de8c23b6b400ad5679d44279","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6131"}} 
[2026-08-19 11:29:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:29:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 4251 → AssemblyAI e6a59548-a501-48c7-a2d6-d461a5f65782  
[2026-08-19 11:29:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:29:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:30:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b554dbf5cfd7eaa5ffa0fd74d401605","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6132"} 
[2026-08-19 11:30:05] production.DEBUG: TwilioController: handleOutbound {"call_id":6132,"CallSid":"CA6b554dbf5cfd7eaa5ffa0fd74d401605","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b554dbf5cfd7eaa5ffa0fd74d401605","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6132"}} 
[2026-08-19 11:30:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:33] production.DEBUG: CheckTranscriptionStatusJob: recording 4251 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:30:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 4251 after 0 checks.  
[2026-08-19 11:30:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4251. {"status":404,"body":"Not found"} 
[2026-08-19 11:30:34] production.INFO: ClassifyAndScoreCallJob: skipping recording 4251 — too short to classify (duration=29s, words=91).  
[2026-08-19 11:30:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 4252 → AssemblyAI e04b62fa-9031-4ecb-8aed-836c4b9d0e43  
[2026-08-19 11:30:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:30:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:31:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA75129cb17390421403a3c8798ea1e648","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6133"} 
[2026-08-19 11:31:35] production.DEBUG: TwilioController: handleOutbound {"call_id":6133,"CallSid":"CA75129cb17390421403a3c8798ea1e648","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA75129cb17390421403a3c8798ea1e648","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6133"}} 
[2026-08-19 11:31:35] production.DEBUG: CheckTranscriptionStatusJob: recording 4252 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:31:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 4252 after 0 checks.  
[2026-08-19 11:31:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4252. {"status":404,"body":"Not found"} 
[2026-08-19 11:31:36] production.INFO: ClassifyAndScoreCallJob: skipping recording 4252 — too short to classify (duration=14s, words=11).  
[2026-08-19 11:32:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:32:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:33:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:33:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:33:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:33:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA04094d938556cd1faa9b6fb19b245190","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6134"} 
[2026-08-19 11:33:40] production.DEBUG: TwilioController: handleOutbound {"call_id":6134,"CallSid":"CA04094d938556cd1faa9b6fb19b245190","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA04094d938556cd1faa9b6fb19b245190","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6134"}} 
[2026-08-19 11:34:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:34:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:34:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:34:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 4253 → AssemblyAI cf097086-f263-47bb-a03e-fc029193a721  
[2026-08-19 11:34:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:34:33] production.INFO: ExtractMessageAttachmentsJob: attachment 11641 (image001.png) skipped — unsupported type.  
[2026-08-19 11:34:36] production.INFO: ClassifyInboundEmailJob: message 19290 classified as 'dsar_response' (high).  
[2026-08-19 11:34:36] production.INFO: FindRelatedDsarJob: message 19290 matched via regex reference 'DSAR-20260819-88C03A' → DSAR 4263.  
[2026-08-19 11:34:38] production.INFO: FindRelatedDsarJob: message 19290 response_type=wrong_recipient.  
[2026-08-19 11:34:38] production.INFO: FindRelatedDsarJob: message 19290 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=4263).  
[2026-08-19 11:34:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:34:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:35:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 11:35:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4253 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:35:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 4253 after 0 checks.  
[2026-08-19 11:35:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4253. {"status":404,"body":"Not found"} 
[2026-08-19 11:35:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 4253 — too short to classify (duration=25s, words=76).  
[2026-08-19 11:35:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:36:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:36:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:36:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11642 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-19 11:36:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11643 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-19 11:36:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11644 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-19 11:36:35] production.INFO: ClassifyInboundEmailJob: message 19292 classified as 'generic' (high).  
[2026-08-19 11:36:50] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19292 (client 1031, 1 handler(s)).  
[2026-08-19 11:37:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA8a2b3f23fc0009132db6ddfb5a65ab26","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6135"} 
[2026-08-19 11:37:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6135,"CallSid":"CA8a2b3f23fc0009132db6ddfb5a65ab26","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA8a2b3f23fc0009132db6ddfb5a65ab26","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6135"}} 
[2026-08-19 11:37:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf903b271e05c2ec6f2e767b7b71fa1f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6136"} 
[2026-08-19 11:37:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6136,"CallSid":"CAf903b271e05c2ec6f2e767b7b71fa1f7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf903b271e05c2ec6f2e767b7b71fa1f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6136"}} 
[2026-08-19 11:37:25] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:37:26] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:37:26] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:37:27] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:37:28] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:37:29] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:37:29] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:37:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4254 → AssemblyAI 501b751e-d914-4b74-8678-61340f3404f1  
[2026-08-19 11:37:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:37:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe7532ac4575644a7c1612d1a30059ade","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6137"} 
[2026-08-19 11:37:59] production.DEBUG: TwilioController: handleOutbound {"call_id":6137,"CallSid":"CAe7532ac4575644a7c1612d1a30059ade","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe7532ac4575644a7c1612d1a30059ade","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6137"}} 
[2026-08-19 11:38:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:38:29] production.DEBUG: temp/dsar-merged-301e9248-a2e5-4cd4-ab96-428328f10490.pdf  
[2026-08-19 11:38:33] production.DEBUG: temp/dsar-merged-6d82b932-8f51-4b98-8cf2-788a3d0e11d4.pdf  
[2026-08-19 11:38:33] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:38:34] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:38:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:38:35] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:38:36] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:38:36] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:38:37] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:38:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4255 → AssemblyAI 25e8d108-e70c-4463-a584-caa34f98d81d  
[2026-08-19 11:38:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4254 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:38:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4254 after 0 checks.  
[2026-08-19 11:38:37] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:38:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4254. {"status":404,"body":"Not found"} 
[2026-08-19 11:38:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 4254 — too short to classify (duration=11s, words=15).  
[2026-08-19 11:38:38] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:38:39] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRJW5WEH5ZNRXQ2VE8TF"} 
[2026-08-19 11:38:40] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:38:40] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRMH44MSXXBPFJJXB4YH"} 
[2026-08-19 11:38:41] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:38:42] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRMYVTPKE13NPTKFJ5KA"} 
[2026-08-19 11:38:42] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:38:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:38:43] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRND7A2XZ1BTQJKVBMRX"} 
[2026-08-19 11:38:44] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:38:45] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRQF0HG80VR91FJCJZNT"} 
[2026-08-19 11:38:45] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:38:46] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRRGNHNV3PDFK1X56T0X"} 
[2026-08-19 11:38:47] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:38:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CQXRS487E037EZWAZX6XJP"} 
[2026-08-19 11:38:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:38:50] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr John Burke e-signed 7 documents",
    "client_id": 1531,
    "client_name": "Mr John Burke",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "932b3ea2-7a05-44db-9990-92e74c613787",
    "socket": null
}  
[2026-08-19 11:38:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:39:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:39:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 4256 → AssemblyAI e1804e9f-9f70-4696-8ba2-daeabd5af627  
[2026-08-19 11:39:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4255 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:39:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 4255 after 0 checks.  
[2026-08-19 11:39:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4255. {"status":404,"body":"Not found"} 
[2026-08-19 11:39:46] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4255  
[2026-08-19 11:40:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:40:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4256 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:40:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4256 after 0 checks.  
[2026-08-19 11:40:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4256. {"status":404,"body":"Not found"} 
[2026-08-19 11:40:24] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4256.  
[2026-08-19 11:40:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:40:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:41:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:41:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:41:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:42:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:43:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:43:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 11:44:32] production.INFO: ClassifyInboundEmailJob: message 19297 classified as 'generic' (high).  
[2026-08-19 11:45:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:45:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:46:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:46:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 11:46:50] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11645 (2026.08.19 SAR-26-04860 Response - CHS Only - No Trace.pdf).  
[2026-08-19 11:46:52] production.INFO: ClassifyInboundEmailJob: message 19298 classified as 'dsar_response' (high).  
[2026-08-19 11:46:54] production.INFO: FindRelatedDsarJob: message 19298 — dsar_ref='', inst_ref='SAR-26-04860'.  
[2026-08-19 11:47:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:47:10] production.INFO: FindRelatedDsarJob: message 19298 — AI matcher dsar_id=2310, confidence=high.  
[2026-08-19 11:47:10] production.INFO: FindRelatedDsarJob: message 19298 linked to DSAR 2310.  
[2026-08-19 11:47:10] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR-26-04860' for DSAR 2310.  
[2026-08-19 11:47:13] production.INFO: FindRelatedDsarJob: message 19298 response_type=no_record.  
[2026-08-19 11:47:13] production.INFO: FindRelatedDsarJob: message 19298 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=2310).  
[2026-08-19 11:47:13] production.INFO: FindRelatedDsarJob: message 19298 auto-set DSAR 2310 status → no records (response_type=no_record).  
[2026-08-19 11:48:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:49:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:50:27] production.INFO: ClassifyInboundEmailJob: message 19302 classified as 'dsar_response' (high).  
[2026-08-19 11:50:28] production.INFO: FindRelatedDsarJob: message 19302 — dsar_ref='', inst_ref=''.  
[2026-08-19 11:50:53] production.INFO: FindRelatedDsarJob: message 19302 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 11:50:55] production.INFO: FindRelatedDsarJob: message 19302 response_type=acknowledgement.  
[2026-08-19 11:50:55] production.INFO: FindRelatedDsarJob: message 19302 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-19 11:53:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA58357787142b39a5d96277b0451acc66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6138"} 
[2026-08-19 11:53:24] production.DEBUG: TwilioController: handleOutbound {"call_id":6138,"CallSid":"CA58357787142b39a5d96277b0451acc66","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA58357787142b39a5d96277b0451acc66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6138"}} 
[2026-08-19 11:56:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1a08322127a76bf982410f038474866e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6139"} 
[2026-08-19 11:56:32] production.DEBUG: TwilioController: handleOutbound {"call_id":6139,"CallSid":"CA1a08322127a76bf982410f038474866e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1a08322127a76bf982410f038474866e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6139"}} 
[2026-08-19 11:57:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 4257 → AssemblyAI 8d5bd3b0-8687-4368-93ae-f805972b5ba2  
[2026-08-19 11:57:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 11:57:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe431ef9eb13a58dde960611fe79ceb16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6140"} 
[2026-08-19 11:57:42] production.DEBUG: TwilioController: handleOutbound {"call_id":6140,"CallSid":"CAe431ef9eb13a58dde960611fe79ceb16","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe431ef9eb13a58dde960611fe79ceb16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6140"}} 
[2026-08-19 11:58:01] production.DEBUG: CheckTranscriptionStatusJob: recording 4257 → AssemblyAI status=completed (check #0)  
[2026-08-19 11:58:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 4257 after 0 checks.  
[2026-08-19 11:58:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4257. {"status":404,"body":"Not found"} 
[2026-08-19 11:58:02] production.INFO: ClassifyAndScoreCallJob: skipping recording 4257 — too short to classify (duration=18s, words=40).  
[2026-08-19 11:58:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 11:58:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 11:59:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:59:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 11:59:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 12:00:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:00:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4258 → AssemblyAI 62bc75c0-fed7-44ef-8a6f-1cef2ed2f2e7  
[2026-08-19 12:01:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 12:01:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4258 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:01:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4258 after 0 checks.  
[2026-08-19 12:01:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4258. {"status":404,"body":"Not found"} 
[2026-08-19 12:01:48] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4258  
[2026-08-19 12:01:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a30be3b25f76fd89ba9ed80e2c2603e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6141"} 
[2026-08-19 12:01:49] production.DEBUG: TwilioController: handleOutbound {"call_id":6141,"CallSid":"CA2a30be3b25f76fd89ba9ed80e2c2603e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a30be3b25f76fd89ba9ed80e2c2603e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6141"}} 
[2026-08-19 12:02:26] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4258. {"total_score":14,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 12:02:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4259 → AssemblyAI b3234519-eb2c-4072-beb0-9f2414e777ca  
[2026-08-19 12:02:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 12:02:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA90f34fd95865c02a437e03b4468d7408","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6142"} 
[2026-08-19 12:02:48] production.DEBUG: TwilioController: handleOutbound {"call_id":6142,"CallSid":"CA90f34fd95865c02a437e03b4468d7408","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA90f34fd95865c02a437e03b4468d7408","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6142"}} 
[2026-08-19 12:02:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 12:03:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 4260 → AssemblyAI 0867529a-5c98-4c13-8c6b-ddfdb0c52816  
[2026-08-19 12:03:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd700f087468131c0e6b59769607be61c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6143"} 
[2026-08-19 12:03:35] production.DEBUG: TwilioController: handleOutbound {"call_id":6143,"CallSid":"CAd700f087468131c0e6b59769607be61c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd700f087468131c0e6b59769607be61c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6143"}} 
[2026-08-19 12:03:36] production.INFO: ExtractMessageAttachmentsJob: attachment 11651 (image001.png) skipped — unsupported type.  
[2026-08-19 12:03:36] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11652 (LET 20260819 MMA Legal MacDonald A SAR Extension.pdf).  
[2026-08-19 12:03:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4259 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:03:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4259 after 0 checks.  
[2026-08-19 12:03:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4259. {"status":404,"body":"Not found"} 
[2026-08-19 12:03:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 4259 — too short to classify (duration=21s, words=52).  
[2026-08-19 12:03:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 12:03:40] production.INFO: ClassifyInboundEmailJob: message 19317 classified as 'dsar_response' (high).  
[2026-08-19 12:03:40] production.INFO: FindRelatedDsarJob: message 19317 matched via regex reference 'DSAR-20260721-59B33F' → DSAR 3999.  
[2026-08-19 12:03:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:03:43] production.INFO: FindRelatedDsarJob: message 19317 response_type=delay_notice.  
[2026-08-19 12:03:43] production.INFO: FindRelatedDsarJob: message 19317 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=3999).  
[2026-08-19 12:03:43] production.INFO: FindRelatedDsarJob: message 19317 auto-set DSAR 3999 status → acknowledged (response_type=delay_notice).  
[2026-08-19 12:04:04] production.DEBUG: temp/dsar-merged-26c963af-78f0-4f06-bdac-ddea7e141ae5.pdf  
[2026-08-19 12:04:07] production.DEBUG: temp/dsar-merged-bb8fa68b-e65c-4b68-8f11-8dd826a6adba.pdf  
[2026-08-19 12:04:10] production.DEBUG: temp/dsar-merged-f83d1d68-1596-4808-8739-124b7a8ca84d.pdf  
[2026-08-19 12:04:13] production.DEBUG: temp/dsar-merged-07435d61-7dc6-4940-a956-f3c63101ec72.pdf  
[2026-08-19 12:04:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 12:04:16] production.DEBUG: temp/dsar-merged-1c805983-e66f-4f3e-b926-66446104978e.pdf  
[2026-08-19 12:04:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 12:04:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 4261 → AssemblyAI c24997fb-04f4-486e-aba9-4769aeac6da8  
[2026-08-19 12:04:30] production.DEBUG: CheckTranscriptionStatusJob: recording 4260 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:04:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 4260 after 0 checks.  
[2026-08-19 12:04:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4260. {"status":404,"body":"Not found"} 
[2026-08-19 12:04:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 4260 — too short to classify (duration=18s, words=41).  
[2026-08-19 12:04:33] production.INFO: ClassifyInboundEmailJob: message 19320 classified as 'generic' (high).  
[2026-08-19 12:04:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcc729279f3de45485a7acd1b8a240f12","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6144"} 
[2026-08-19 12:04:57] production.DEBUG: TwilioController: handleOutbound {"call_id":6144,"CallSid":"CAcc729279f3de45485a7acd1b8a240f12","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcc729279f3de45485a7acd1b8a240f12","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6144"}} 
[2026-08-19 12:05:00] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"vBXfgKaAFSNg2AeI5Ekp7uKoOi8=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 12:05:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf54e7d7c8ac46d9682b9b86ef5c50873","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6145"} 
[2026-08-19 12:05:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6145,"CallSid":"CAf54e7d7c8ac46d9682b9b86ef5c50873","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf54e7d7c8ac46d9682b9b86ef5c50873","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6145"}} 
[2026-08-19 12:05:30] production.DEBUG: CheckTranscriptionStatusJob: recording 4261 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:05:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 4261 after 0 checks.  
[2026-08-19 12:05:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4261. {"status":404,"body":"Not found"} 
[2026-08-19 12:05:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 4261 — too short to classify (duration=25s, words=66).  
[2026-08-19 12:06:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:06:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4262 → AssemblyAI da1bf7eb-1552-4aa2-a134-c53fe8597473  
[2026-08-19 12:06:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:06:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0462cf267ab449a306ebf93a6948913c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6146"} 
[2026-08-19 12:06:31] production.DEBUG: TwilioController: handleOutbound {"call_id":6146,"CallSid":"CA0462cf267ab449a306ebf93a6948913c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0462cf267ab449a306ebf93a6948913c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6146"}} 
[2026-08-19 12:06:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:06:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:06:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:07:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:07:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 4263 → AssemblyAI 9ae35fca-cd82-4cab-9fa5-906deb326016  
[2026-08-19 12:07:26] production.DEBUG: CheckTranscriptionStatusJob: recording 4262 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:07:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 4262 after 0 checks.  
[2026-08-19 12:07:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4262. {"status":404,"body":"Not found"} 
[2026-08-19 12:07:27] production.INFO: ClassifyAndScoreCallJob: skipping recording 4262 — too short to classify (duration=25s, words=60).  
[2026-08-19 12:08:24] production.DEBUG: CheckTranscriptionStatusJob: recording 4263 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:08:24] production.INFO: CheckTranscriptionStatusJob: completed for recording 4263 after 0 checks.  
[2026-08-19 12:08:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4263. {"status":404,"body":"Not found"} 
[2026-08-19 12:08:25] production.INFO: ClassifyAndScoreCallJob: skipping recording 4263 — too short to classify (duration=28s, words=68).  
[2026-08-19 12:09:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd8cdd8dfc599b4b436375e9ad8be190a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6147"} 
[2026-08-19 12:09:32] production.DEBUG: TwilioController: handleOutbound {"call_id":6147,"CallSid":"CAd8cdd8dfc599b4b436375e9ad8be190a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd8cdd8dfc599b4b436375e9ad8be190a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6147"}} 
[2026-08-19 12:10:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 12:10:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 4264 → AssemblyAI 1f982f19-37fa-4d80-8d9f-068d2fa3d84c  
[2026-08-19 12:10:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd0e66fb1e136b44b935c1ce69b954004","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6148"} 
[2026-08-19 12:10:34] production.DEBUG: TwilioController: handleOutbound {"call_id":6148,"CallSid":"CAd0e66fb1e136b44b935c1ce69b954004","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd0e66fb1e136b44b935c1ce69b954004","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6148"}} 
[2026-08-19 12:10:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA53f0090f4a21bd51fa7024fde1b792f9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6149"} 
[2026-08-19 12:10:51] production.DEBUG: TwilioController: handleOutbound {"call_id":6149,"CallSid":"CA53f0090f4a21bd51fa7024fde1b792f9","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA53f0090f4a21bd51fa7024fde1b792f9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6149"}} 
[2026-08-19 12:11:33] production.DEBUG: CheckTranscriptionStatusJob: recording 4264 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:11:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 4264 after 0 checks.  
[2026-08-19 12:11:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4264. {"status":404,"body":"Not found"} 
[2026-08-19 12:11:34] production.INFO: ClassifyAndScoreCallJob: skipping recording 4264 — too short to classify (duration=24s, words=54).  
[2026-08-19 12:11:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 4265 → AssemblyAI 5fec3eac-18ec-4856-99d1-87a2fa41f80c  
[2026-08-19 12:12:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc2359b32d55a92eb23d88793374999a2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6150"} 
[2026-08-19 12:12:19] production.DEBUG: TwilioController: handleOutbound {"call_id":6150,"CallSid":"CAc2359b32d55a92eb23d88793374999a2","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc2359b32d55a92eb23d88793374999a2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6150"}} 
[2026-08-19 12:12:34] production.DEBUG: CheckTranscriptionStatusJob: recording 4265 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:12:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 4265 after 0 checks.  
[2026-08-19 12:12:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4265. {"status":404,"body":"Not found"} 
[2026-08-19 12:12:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 4265 — too short to classify (duration=18s, words=44).  
[2026-08-19 12:12:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 4266 → AssemblyAI 6b124fcc-3cf9-4fce-a923-cdefa23b1df4  
[2026-08-19 12:13:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAebc010a9501762768b360dfd73971f7f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6151"} 
[2026-08-19 12:13:02] production.DEBUG: TwilioController: handleOutbound {"call_id":6151,"CallSid":"CAebc010a9501762768b360dfd73971f7f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAebc010a9501762768b360dfd73971f7f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6151"}} 
[2026-08-19 12:13:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:13:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:13:54] production.DEBUG: CheckTranscriptionStatusJob: recording 4266 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:13:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 4266 after 0 checks.  
[2026-08-19 12:13:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4266. {"status":404,"body":"Not found"} 
[2026-08-19 12:13:55] production.INFO: ClassifyAndScoreCallJob: skipping recording 4266 — too short to classify (duration=26s, words=69).  
[2026-08-19 12:14:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 4267 → AssemblyAI a6013c1e-e43d-4709-9487-4de9ec81ac6b  
[2026-08-19 12:14:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b767ba430949da0f7945062c401d04d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6152"} 
[2026-08-19 12:14:17] production.DEBUG: TwilioController: handleOutbound {"call_id":6152,"CallSid":"CA6b767ba430949da0f7945062c401d04d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b767ba430949da0f7945062c401d04d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6152"}} 
[2026-08-19 12:15:02] production.DEBUG: CheckTranscriptionStatusJob: recording 4267 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:15:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 4267 after 0 checks.  
[2026-08-19 12:15:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4267. {"status":404,"body":"Not found"} 
[2026-08-19 12:15:03] production.INFO: ClassifyAndScoreCallJob: skipping recording 4267 — too short to classify (duration=19s, words=47).  
[2026-08-19 12:15:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAecc1b1b380cf0e79bd7788d86895d772","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6153"} 
[2026-08-19 12:15:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6153,"CallSid":"CAecc1b1b380cf0e79bd7788d86895d772","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAecc1b1b380cf0e79bd7788d86895d772","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6153"}} 
[2026-08-19 12:15:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:15:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:15:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAac8e6ce5a73ec46327beb1704427381a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6154"} 
[2026-08-19 12:15:57] production.DEBUG: TwilioController: handleOutbound {"call_id":6154,"CallSid":"CAac8e6ce5a73ec46327beb1704427381a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAac8e6ce5a73ec46327beb1704427381a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6154"}} 
[2026-08-19 12:16:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 4268 → AssemblyAI 285d0282-5fcf-4461-9897-4f5ff8683359  
[2026-08-19 12:16:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96485adcf7150b44f6a88282240152a3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6155"} 
[2026-08-19 12:16:43] production.DEBUG: TwilioController: handleOutbound {"call_id":6155,"CallSid":"CA96485adcf7150b44f6a88282240152a3","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96485adcf7150b44f6a88282240152a3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6155"}} 
[2026-08-19 12:17:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA31140aa6e9a4328eddcf5d56eddbcbe6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6156"} 
[2026-08-19 12:17:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6156,"CallSid":"CA31140aa6e9a4328eddcf5d56eddbcbe6","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA31140aa6e9a4328eddcf5d56eddbcbe6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6156"}} 
[2026-08-19 12:17:25] production.DEBUG: CheckTranscriptionStatusJob: recording 4268 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:17:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 4268 after 0 checks.  
[2026-08-19 12:17:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4268. {"status":404,"body":"Not found"} 
[2026-08-19 12:17:26] production.INFO: ClassifyAndScoreCallJob: skipping recording 4268 — too short to classify (duration=19s, words=52).  
[2026-08-19 12:17:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4269 → AssemblyAI d0f814d1-0e66-4890-99b4-5a1872d7a026  
[2026-08-19 12:17:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA280de28f3be39159895b2b0e50dde1fa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6157"} 
[2026-08-19 12:17:58] production.DEBUG: TwilioController: handleOutbound {"call_id":6157,"CallSid":"CA280de28f3be39159895b2b0e50dde1fa","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA280de28f3be39159895b2b0e50dde1fa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6157"}} 
[2026-08-19 12:18:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:18:36] production.DEBUG: CheckTranscriptionStatusJob: recording 4269 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:18:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 4269 after 0 checks.  
[2026-08-19 12:18:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4269. {"status":404,"body":"Not found"} 
[2026-08-19 12:18:37] production.INFO: ClassifyAndScoreCallJob: skipping recording 4269 — too short to classify (duration=11s, words=5).  
[2026-08-19 12:18:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4270 → AssemblyAI 9bcf7c32-72c1-470d-b550-009a088c68c2  
[2026-08-19 12:18:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:18:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:18:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:18:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd68ba4ea94bd9d837e2bb9c2d404e27a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6158"} 
[2026-08-19 12:18:46] production.DEBUG: TwilioController: handleOutbound {"call_id":6158,"CallSid":"CAd68ba4ea94bd9d837e2bb9c2d404e27a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd68ba4ea94bd9d837e2bb9c2d404e27a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6158"}} 
[2026-08-19 12:19:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 4271 → AssemblyAI 36c3e948-613f-47c3-a26b-0d08e5c1efb8  
[2026-08-19 12:19:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:19:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4270 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:19:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4270 after 0 checks.  
[2026-08-19 12:19:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4270. {"status":404,"body":"Not found"} 
[2026-08-19 12:19:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 4270 — too short to classify (duration=24s, words=63).  
[2026-08-19 12:19:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf816df10a8a6c9ae86db952e9c8d3b44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6159"} 
[2026-08-19 12:19:52] production.DEBUG: TwilioController: handleOutbound {"call_id":6159,"CallSid":"CAf816df10a8a6c9ae86db952e9c8d3b44","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf816df10a8a6c9ae86db952e9c8d3b44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6159"}} 
[2026-08-19 12:20:19] production.DEBUG: CheckTranscriptionStatusJob: recording 4271 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:20:19] production.INFO: CheckTranscriptionStatusJob: completed for recording 4271 after 0 checks.  
[2026-08-19 12:20:20] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4271. {"status":404,"body":"Not found"} 
[2026-08-19 12:20:20] production.INFO: ClassifyAndScoreCallJob: skipping recording 4271 — too short to classify (duration=23s, words=70).  
[2026-08-19 12:20:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e53b9266cfb32ae0aa18115050e7e6a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6160"} 
[2026-08-19 12:20:43] production.DEBUG: TwilioController: handleOutbound {"call_id":6160,"CallSid":"CA9e53b9266cfb32ae0aa18115050e7e6a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e53b9266cfb32ae0aa18115050e7e6a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6160"}} 
[2026-08-19 12:20:59] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 12:20:59] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 12:21:02] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1033,"documents":1,"has_signing_url":true} 
[2026-08-19 12:21:03] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 12:21:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:21:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:21:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 12:21:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 4272 → AssemblyAI a1bb6e12-41d0-4fac-ad1d-45a5570a0320  
[2026-08-19 12:21:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:21:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8676a954ef49818183b7c0f162f2a66f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6161"} 
[2026-08-19 12:21:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6161,"CallSid":"CA8676a954ef49818183b7c0f162f2a66f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8676a954ef49818183b7c0f162f2a66f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6161"}} 
[2026-08-19 12:21:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 12:22:17] production.DEBUG: CheckTranscriptionStatusJob: recording 4272 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:22:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 4272 after 0 checks.  
[2026-08-19 12:22:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4272. {"status":404,"body":"Not found"} 
[2026-08-19 12:22:18] production.INFO: ClassifyAndScoreCallJob: skipping recording 4272 — too short to classify (duration=21s, words=52).  
[2026-08-19 12:22:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4273 → AssemblyAI c592d2ba-cc85-432b-9f4b-1db7b169e699  
[2026-08-19 12:23:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:23:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:23:44] production.DEBUG: CheckTranscriptionStatusJob: recording 4273 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:23:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 4273 after 0 checks.  
[2026-08-19 12:23:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4273. {"status":404,"body":"Not found"} 
[2026-08-19 12:23:46] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4273  
[2026-08-19 12:24:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe0bd05af45e5493b44b13f55290e6ce1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6162"} 
[2026-08-19 12:24:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6162,"CallSid":"CAe0bd05af45e5493b44b13f55290e6ce1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe0bd05af45e5493b44b13f55290e6ce1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6162"}} 
[2026-08-19 12:24:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:24:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 12:24:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:24:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:25:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4274 → AssemblyAI f11211fc-b26a-4dae-af32-837f3e1bb94d  
[2026-08-19 12:25:25] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:25:25] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:25:35] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:25:35] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:25:36] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:25:36] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:25:45] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:25:45] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:26:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:26:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 12:26:21] production.DEBUG: CheckTranscriptionStatusJob: recording 4274 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:26:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4274 after 0 checks.  
[2026-08-19 12:26:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4274. {"status":404,"body":"Not found"} 
[2026-08-19 12:26:22] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4274  
[2026-08-19 12:26:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:26:37] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:26:47] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:26:47] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:26:53] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4274. {"total_score":2,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 12:26:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-19 12:27:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:27:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:27:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc478c93175599b9dd7dcabb567768ca3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6163"} 
[2026-08-19 12:27:36] production.DEBUG: TwilioController: handleOutbound {"call_id":6163,"CallSid":"CAc478c93175599b9dd7dcabb567768ca3","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc478c93175599b9dd7dcabb567768ca3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6163"}} 
[2026-08-19 12:28:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:28:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcafc6ec03df3c36921ca1a69266ba3e8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6164"} 
[2026-08-19 12:28:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6164,"CallSid":"CAcafc6ec03df3c36921ca1a69266ba3e8","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcafc6ec03df3c36921ca1a69266ba3e8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6164"}} 
[2026-08-19 12:28:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:28:18] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"Z00DgHqvhuxyJ0ThaoXkWNjapZY=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-19 12:28:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0cf027269bc421fccb2af91ecf70fd6b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6165"} 
[2026-08-19 12:28:50] production.DEBUG: TwilioController: handleOutbound {"call_id":6165,"CallSid":"CA0cf027269bc421fccb2af91ecf70fd6b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0cf027269bc421fccb2af91ecf70fd6b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6165"}} 
[2026-08-19 12:29:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4275 → AssemblyAI 021ef308-c46c-4062-9eb2-ba1011180fdf  
[2026-08-19 12:29:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA696420f09639cb3e89c59f7e8fc8cb67","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6166"} 
[2026-08-19 12:29:49] production.DEBUG: TwilioController: handleOutbound {"call_id":6166,"CallSid":"CA696420f09639cb3e89c59f7e8fc8cb67","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA696420f09639cb3e89c59f7e8fc8cb67","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6166"}} 
[2026-08-19 12:30:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 4276 → AssemblyAI f08c03fb-ce68-4c10-aaf4-94d074275130  
[2026-08-19 12:30:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4275 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:30:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4275 after 0 checks.  
[2026-08-19 12:30:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4275. {"status":404,"body":"Not found"} 
[2026-08-19 12:30:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 4275 — too short to classify (duration=23s, words=68).  
[2026-08-19 12:31:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd2534cdfe4017fd9b1c9650c95373936","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6167"} 
[2026-08-19 12:31:05] production.DEBUG: TwilioController: handleOutbound {"call_id":6167,"CallSid":"CAd2534cdfe4017fd9b1c9650c95373936","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd2534cdfe4017fd9b1c9650c95373936","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6167"}} 
[2026-08-19 12:31:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:31:39] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 12:31:40] production.DEBUG: CheckTranscriptionStatusJob: recording 4276 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:31:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 4276 after 0 checks.  
[2026-08-19 12:31:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4276. {"status":404,"body":"Not found"} 
[2026-08-19 12:31:41] production.INFO: ClassifyAndScoreCallJob: skipping recording 4276 — too short to classify (duration=26s, words=80).  
[2026-08-19 12:31:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:31:49] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 12:31:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 4277 → AssemblyAI 553b51a5-e1ea-4f36-9ec6-442ba99f8471  
[2026-08-19 12:32:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6cf89255f8b7c531664b53fc914a9f01","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6168"} 
[2026-08-19 12:32:02] production.DEBUG: TwilioController: handleOutbound {"call_id":6168,"CallSid":"CA6cf89255f8b7c531664b53fc914a9f01","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6cf89255f8b7c531664b53fc914a9f01","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6168"}} 
[2026-08-19 12:32:55] production.DEBUG: CheckTranscriptionStatusJob: recording 4277 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:32:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 4277 after 0 checks.  
[2026-08-19 12:32:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4277. {"status":404,"body":"Not found"} 
[2026-08-19 12:32:56] production.INFO: ClassifyAndScoreCallJob: skipping recording 4277 — too short to classify (duration=25s, words=67).  
[2026-08-19 12:33:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 4278 → AssemblyAI 780af560-07be-4bf0-b842-adc61c77caf6  
[2026-08-19 12:33:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA124dfd4d77e52212b01d643234c90780","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6169"} 
[2026-08-19 12:33:27] production.DEBUG: TwilioController: handleOutbound {"call_id":6169,"CallSid":"CA124dfd4d77e52212b01d643234c90780","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA124dfd4d77e52212b01d643234c90780","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6169"}} 
[2026-08-19 12:33:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 12:34:18] production.DEBUG: CheckTranscriptionStatusJob: recording 4278 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:34:18] production.INFO: CheckTranscriptionStatusJob: completed for recording 4278 after 0 checks.  
[2026-08-19 12:34:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4278. {"status":404,"body":"Not found"} 
[2026-08-19 12:34:19] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4278  
[2026-08-19 12:35:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4279 → AssemblyAI da358201-482f-410e-80ef-a8007bc33854  
[2026-08-19 12:36:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4279 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:36:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4279 after 0 checks.  
[2026-08-19 12:36:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4279. {"status":404,"body":"Not found"} 
[2026-08-19 12:36:49] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4279  
[2026-08-19 12:37:22] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4279. {"total_score":7,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 12:38:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 12:38:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 12:38:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA571ab643113a1d734a443c4484f114ff","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6170"} 
[2026-08-19 12:38:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6170,"CallSid":"CA571ab643113a1d734a443c4484f114ff","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA571ab643113a1d734a443c4484f114ff","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6170"}} 
[2026-08-19 12:38:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 12:42:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 12:42:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 12:42:07] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1034,"documents":1,"has_signing_url":true} 
[2026-08-19 12:42:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 12:42:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 12:43:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b924849c0bbc6f407b74c0d817c69e0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6171"} 
[2026-08-19 12:43:18] production.DEBUG: TwilioController: handleOutbound {"call_id":6171,"CallSid":"CA6b924849c0bbc6f407b74c0d817c69e0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6b924849c0bbc6f407b74c0d817c69e0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6171"}} 
[2026-08-19 12:43:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4280 → AssemblyAI 222ff0d4-df2f-477f-8df6-9d978caaadfc  
[2026-08-19 12:44:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA576ebda4035369f1ac5a06ffeee0fb48","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6172"} 
[2026-08-19 12:44:04] production.DEBUG: TwilioController: handleOutbound {"call_id":6172,"CallSid":"CA576ebda4035369f1ac5a06ffeee0fb48","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA576ebda4035369f1ac5a06ffeee0fb48","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6172"}} 
[2026-08-19 12:44:44] production.DEBUG: CheckTranscriptionStatusJob: recording 4280 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:44:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 4280 after 0 checks.  
[2026-08-19 12:44:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4280. {"status":404,"body":"Not found"} 
[2026-08-19 12:44:45] production.INFO: ClassifyAndScoreCallJob: skipping recording 4280 — too short to classify (duration=10s, words=7).  
[2026-08-19 12:44:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4281 → AssemblyAI 7b3c4bc5-6eff-4d21-aacf-e2c9052a2c6b  
[2026-08-19 12:45:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa1f069e8f774262661b97aecb8f17d15","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6173"} 
[2026-08-19 12:45:29] production.DEBUG: TwilioController: handleOutbound {"call_id":6173,"CallSid":"CAa1f069e8f774262661b97aecb8f17d15","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa1f069e8f774262661b97aecb8f17d15","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6173"}} 
[2026-08-19 12:45:46] production.DEBUG: CheckTranscriptionStatusJob: recording 4281 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:45:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 4281 after 0 checks.  
[2026-08-19 12:45:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4281. {"status":404,"body":"Not found"} 
[2026-08-19 12:45:46] production.INFO: ClassifyAndScoreCallJob: skipping recording 4281 — too short to classify (duration=18s, words=40).  
[2026-08-19 12:45:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 12:46:18] production.INFO: AutoTranscribeRecordingJob: submitted recording 4282 → AssemblyAI 3e864759-8c9e-4a06-b04b-354f743f602a  
[2026-08-19 12:46:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA73582ba7d36a70ec1f4815a64cfc76b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6174"} 
[2026-08-19 12:46:55] production.DEBUG: TwilioController: handleOutbound {"call_id":6174,"CallSid":"CA73582ba7d36a70ec1f4815a64cfc76b8","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA73582ba7d36a70ec1f4815a64cfc76b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6174"}} 
[2026-08-19 12:47:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4282 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:47:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4282 after 0 checks.  
[2026-08-19 12:47:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4282. {"status":404,"body":"Not found"} 
[2026-08-19 12:47:25] production.INFO: ClassifyAndScoreCallJob: skipping recording 4282 — too short to classify (duration=23s, words=71).  
[2026-08-19 12:47:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 4283 → AssemblyAI 47c5d4e6-33e4-40de-a41a-a147c3bd53c6  
[2026-08-19 12:48:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA47f41a47467859de241c6579519f5e13","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6175"} 
[2026-08-19 12:48:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6175,"CallSid":"CA47f41a47467859de241c6579519f5e13","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA47f41a47467859de241c6579519f5e13","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6175"}} 
[2026-08-19 12:48:59] production.DEBUG: CheckTranscriptionStatusJob: recording 4283 → AssemblyAI status=completed (check #0)  
[2026-08-19 12:48:59] production.INFO: CheckTranscriptionStatusJob: completed for recording 4283 after 0 checks.  
[2026-08-19 12:48:59] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4283. {"status":404,"body":"Not found"} 
[2026-08-19 12:49:00] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4283  
[2026-08-19 12:50:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 12:58:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 12:59:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11653 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-19 12:59:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11654 (Solicitors document verification proforma.docx).  
[2026-08-19 12:59:34] production.INFO: ClassifyInboundEmailJob: message 19383 classified as 'generic' (high).  
[2026-08-19 13:01:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 13:01:42] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 13:01:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 13:01:51] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 13:02:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 13:02:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11655 (image.png) skipped — unsupported type.  
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11656 (image.png) skipped — unsupported type.  
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11657 (EL 26.08.90 Case Ref 1000189 Part 1.zip) skipped — unsupported type.  
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11658 (EL 26.08.90 Case Ref 100189 Part 2.zip) skipped — unsupported type.  
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11659 (EL 26.08.90 Case Ref 100189 Part 3.zip) skipped — unsupported type.  
[2026-08-19 13:03:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11660 (Cover Letter EL.tif) skipped — unsupported type.  
[2026-08-19 13:03:10] production.INFO: ClassifyInboundEmailJob: message 19389 classified as 'dsar_response' (high).  
[2026-08-19 13:03:11] production.INFO: FindRelatedDsarJob: message 19389 matched via regex reference 'DSAR-20260624-11AC7E' → DSAR 3612.  
[2026-08-19 13:03:13] production.INFO: FindRelatedDsarJob: message 19389 response_type=data_provided.  
[2026-08-19 13:03:13] production.INFO: FindRelatedDsarJob: message 19389 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=3612).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11655 — skipped as small image (8220 bytes), likely signature/logo.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11656 — skipped as small image (12253 bytes), likely signature/logo.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11657 — zip bundle with 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11657 — file=EL 26.08.90 Case Ref 1000189 Part 1.pdf, heuristic filter: 0 relevant, 97 excluded.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11657 — file=EL 26.08.90 Case Ref 1000189 Part 1.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11657 — zip member EL 26.08.90 Case Ref 1000189 Part 1.pdf: 0 item(s) (failed: 97-page scanned zip member exceeds vision_max_pages; the async OCR pipeline isn't supported for zip contents.).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11657 — zip done, 0 total evidence item(s) across 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11658 — zip bundle with 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11658 — file=EL 26.08.90 Case Ref 100189 Part 2.pdf, heuristic filter: 0 relevant, 97 excluded.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11658 — file=EL 26.08.90 Case Ref 100189 Part 2.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11658 — zip member EL 26.08.90 Case Ref 100189 Part 2.pdf: 0 item(s) (failed: 97-page scanned zip member exceeds vision_max_pages; the async OCR pipeline isn't supported for zip contents.).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11658 — zip done, 0 total evidence item(s) across 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11659 — zip bundle with 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11659 — file=EL 26.08.90 Case Ref 100189 Part 3.pdf, heuristic filter: 0 relevant, 84 excluded.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11659 — file=EL 26.08.90 Case Ref 100189 Part 3.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11659 — zip member EL 26.08.90 Case Ref 100189 Part 3.pdf: 0 item(s) (failed: 84-page scanned zip member exceeds vision_max_pages; the async OCR pipeline isn't supported for zip contents.).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11659 — zip done, 0 total evidence item(s) across 1 member(s).  
[2026-08-19 13:03:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11660 — pages=0, large=no.  
[2026-08-19 13:03:14] production.ERROR: ExtractEvidenceFromAttachmentJob: failed for attachment 11660. {"error":"HTTP request returned status code 400:
{\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"messages.0.content.0.image.source.base64.media_type:  (truncated...)
"} 
[2026-08-19 13:03:14] production.ERROR: HTTP request returned status code 400:
{"type":"error","error":{"type":"invalid_request_error","message":"messages.0.content.0.image.source.base64.media_type:  (truncated...)
 {"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400:
{\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"messages.0.content.0.image.source.base64.media_type:  (truncated...)
 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ant...', Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Anthropic/AnthropicGateway.php(68): Illuminate\\Http\\Client\\PendingRequest->post('messages', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\Anthropic\\AnthropicGateway->{closure:Laravel\\Ai\\Gateway\\Anthropic\\AnthropicGateway::generateText():68}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Anthropic/AnthropicGateway.php(66): Laravel\\Ai\\Gateway\\Anthropic\\AnthropicGateway->withErrorHandling('anthropic', Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(63): Laravel\\Ai\\Gateway\\Anthropic\\AnthropicGateway->generateText(Object(Laravel\\Ai\\Providers\\AnthropicProvider), 'claude-sonnet-4...', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\AnthropicProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():47}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(47): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(60): Laravel\\Ai\\Providers\\AnthropicProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(197): App\\Synapse\\Agents\\VerifyDsarDocumentAgent->{closure:Laravel\\Ai\\Promptable::prompt():60}(Object(Laravel\\Ai\\Providers\\AnthropicProvider), 'claude-sonnet-4...')
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(59): App\\Synapse\\Agents\\VerifyDsarDocumentAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\AnthropicProvider), 'claude-sonnet-4...')
#17 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(295): App\\Synapse\\Agents\\VerifyDsarDocumentAgent->prompt('Filename: Cover...', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/ExtractEvidenceFromAttachmentJob.php(107): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->extractFromFile('Cover Letter EL...', 'image/tiff', Array, Object(Laravel\\Ai\\Files\\StoredImage), 11660, 1, Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment), NULL, true)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob->handle()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob), false)
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\ExtractEvidenceFromAttachmentJob))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
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#53 {main}
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[2026-08-19 13:07:13] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Agnes?","start":2270,"end":3767,"confidence":0.8987621999999999555797103312215767800807952880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi James.","start":3831,"end":4330,"confidence":0.710552630000000018384298527962528169155120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi, you okay?","start":5006,"end":6004,"confidence":0.6896088000000000217681872527464292943477630615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":7437,"end":7598,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just need to ask you again the data protection questions.","start":8499,"end":11286,"confidence":0.71522929999999995676063235805486328899860382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, it's 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House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, 4 dorms, but no children.","start":255564,"end":269067,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.","start":269569,"end":275737,"confidence":0.89325284999999998714059756821370683610439300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276303,"end":276530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, There, see, new and everything, it was weekly.","start":380850,"end":384774,"confidence":0.62040585000000003645936885732226073741912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385516,"end":386920,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.","start":387549,"end":391646,"confidence":0.911891760000000051178403737139888107776641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on the Sunday, and that happened every fortnight.","start":392760,"end":397010,"confidence":0.64285530000000001837889840317075140774250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402000,"end":402775,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402840,"end":407946,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436090,"end":437681,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Cura.","start":438292,"end":438775,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439482,"end":440865,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-U-R-E. Cura.","start":442457,"end":448990,"confidence":0.7601725999999999761058688818593509495258331298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And I-O-N-E. Yeah.","start":449296,"end":457308,"confidence":0.643270250000000043399950300226919353008270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458023,"end":458365,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459730,"end":461030,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.","start":462599,"end":469889,"confidence":0.8118298999999999931986849333043210208415985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477884,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481810,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were\u2014 the statements weren't like that.","start":501017,"end":508672,"confidence":0.665042460000000001940634319907985627651214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":509203,"end":524714,"confidence":0.79567390000000004501856665228842757642269134521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732325,"end":736337,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.","start":737976,"end":753352,"confidence":0.815530059999999945574700177530758082866668701171875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754325,"end":755250,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had one in the kitchen.","start":755298,"end":756417,"confidence":0.79444795999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790448,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.","start":790835,"end":796212,"confidence":0.706111200000000049925574785447679460048675537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796727,"end":797516,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798015,"end":801018,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801390,"end":804477,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805922,"end":810990,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811573,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.","start":820261,"end":835951,"confidence":0.91266214999999994983426176986540667712688446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.","start":837703,"end":849219,"confidence":0.86985590000000001520419345979462377727031707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850980,"end":852694,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853422,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862948,"end":869765,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine.","start":870472,"end":873772,"confidence":0.65983190000000002672919663382344879209995269775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It would then be the breakfast, we'd clean up the kitchen.","start":873821,"end":877928,"confidence":0.84264769999999999949835682855336926877498626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879376,"end":879876,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880264,"end":886240,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":894009,"end":895906,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896700,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft, and it's always here in my head.","start":909233,"end":915245,"confidence":0.60368900000000003114308810836519114673137664794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940266,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You take one and do things like that, things that could occupy you.","start":940638,"end":944467,"confidence":0.74986224999999995244337469557649455964565277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945181,"end":949367,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039230,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047962,"end":1050381,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050623,"end":1052849,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053268,"end":1055348,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057410,"end":1063425,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064217,"end":1066141,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066658,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079360,"end":1080200,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed, or anything what you'd like to add?","start":1081330,"end":1083770,"confidence":0.799683499999999991558752299170009791851043701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1083996,"end":1084093,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084965,"end":1085676,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?","start":1086176,"end":1094766,"confidence":0.67605190000000003891500455210916697978973388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was here.","start":1097550,"end":1101475,"confidence":0.71394736000000003084409172515734098851680755615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was here, I knew that I was getting him every fortnight.","start":1102692,"end":1105515,"confidence":0.7856180999999999858829369259183295071125030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106884,"end":1108803,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.","start":1109141,"end":1115505,"confidence":0.71304380000000000539017719347612001001834869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116155,"end":1116220,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'd had a nursing dunkle Meer eintunken, da wei\u00dft du, wie ich's\u2014 but I could hold my own then.","start":1137940,"end":1145211,"confidence":0.7982451999999999880941459196037612855434417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343449,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never, ever ran away from Dornan because they had things that I liked to do.","start":1346117,"end":1353798,"confidence":0.5659613599999999689060814489494077861309051513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1354041,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.6107272999999999729681121607427485287189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.","start":1492676,"end":1498326,"confidence":0.680739800000000006008349373587407171726226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503087,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670922,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?","start":1671376,"end":1678034,"confidence":0.61626893000000004807503728443407453596591949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember not.","start":1680859,"end":1682345,"confidence":0.55819830000000003611404508774285204708576202392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684332,"end":1686399,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing, it was completely different to Thornston.","start":1686512,"end":1690182,"confidence":0.8401826999999999490142954527982510626316070556640625},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they'd done it.","start":1871546,"end":1876161,"confidence":0.7819331000000000475580463898950256407260894775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd been saying it to me.","start":1877197,"end":1878655,"confidence":0.70886152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the self.","start":2162250,"end":2167342,"confidence":0.60511093999999998604977236027480103075504302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember one name.","start":2168813,"end":2169880,"confidence":0.7398286499999999765719849165179766714572906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert.","start":2173756,"end":2176054,"confidence":0.7479154500000000371784381059114821255207061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Robert Watson.","start":2176345,"end":2177154,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177801,"end":2178496,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178674,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292813,"end":2293408,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295129,"end":2295290,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.","start":2297316,"end":2307822,"confidence":0.72668710000000003024211991942138411104679107666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2316269,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able\u2014 I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.6535722600000000159781166075845248997211456298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732385,"end":2736880,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I'll just put my bed wet and continue.","start":2752531,"end":2758262,"confidence":0.750657139999999944990349831641651690006256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758343,"end":2760765,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.","start":2783502,"end":2795705,"confidence":0.607594900000000048834181143320165574550628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799270,"end":2802174,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802448,"end":2802690,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.","start":2803658,"end":2810648,"confidence":0.5887634999999999951825202515465207397937774658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811474,"end":2817849,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161961,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And in Thornton, it was the pupils.","start":3163044,"end":3164587,"confidence":0.766400500000000040046188587439246475696563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285205,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3286801,"end":3287632,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290280,"end":3290843,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.","start":3295866,"end":3319189,"confidence":0.65493780000000001439985908291419036686420440673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, aye, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.74129765999999996939351376568083651363849639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem, just hold on one moment.","start":3369350,"end":3371046,"confidence":0.6091113999999999695234009777777828276157379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.","start":3461860,"end":3472678,"confidence":0.83929306000000003518124458423699252307415008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519615,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well.","start":3519922,"end":3521895,"confidence":0.6202720999999999929030991552281193435192108154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, and that's why I don't know that Lassie had been bothered.","start":3522864,"end":3528396,"confidence":0.4941152300000000163748836712329648435115814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.75936466000000002463110604367102496325969696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.","start":3574129,"end":3587152,"confidence":0.58043206000000002742211790973669849336147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589624,"end":3592818,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594413,"end":3595399,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596175,"end":3599085,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599634,"end":3602298,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602944,"end":3606561,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to a nurse then, to Thornton.","start":3614060,"end":3618126,"confidence":0.706168649999999953337237457162700593471527099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3618968,"end":3620410,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3878252,"end":3886413,"confidence":0.7469590999999999869629618842736817896366119384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890890,"end":3894262,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894914,"end":3896299,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900362,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything what you'd like me to add?","start":4176652,"end":4179360,"confidence":0.740348800000000029086777431075461208820343017578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.","start":4345175,"end":4348551,"confidence":0.53505765999999999049663301775581203401088714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think about everything that's happened to me when I try to sleep.","start":4349019,"end":4351684,"confidence":0.6076125500000000290157231574994511902332305908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4351830,"end":4356846,"confidence":0.63196379999999996446291561369434930384159088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389775,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.","start":4406673,"end":4415582,"confidence":0.71368489999999995543333852765499614179134368896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528372,"confidence":0.8314548999999999967513986121048219501972198486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529179,"end":4531278,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic\/child clinic.","start":4629207,"end":4633253,"confidence":0.84507089999999995821866605183458887040615081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I only lasted 3 months in high school when I attended.","start":4641184,"end":4643641,"confidence":0.61285880000000003686722038764855824410915374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I haven't really had an education.","start":4643898,"end":4651861,"confidence":0.59051293000000004695948518929071724414825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.69931536999999999171251374718849547207355499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the whole of your experience in care.","start":5271038,"end":5277858,"confidence":0.81444959999999999578079723505652509629726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278583,"end":5280115,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health addiction services, GP?","start":5280720,"end":5285737,"confidence":0.7628882999999999636742131770006380975246429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286042,"end":5289596,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292567,"end":5294062,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323560,"end":5324924,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with any now.","start":5325021,"end":5328446,"confidence":0.5814665999999999446146148329717107117176055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337276,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338970,"end":5344465,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346841,"end":5348479,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848099,"end":5848695,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this Scottish government, about that, the English government about that experiment on weeans.","start":5851240,"end":5858262,"confidence":0.6998469000000000495020913149346597492694854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5863897,"end":5866378,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5866636,"end":5868763,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868828,"end":5870713,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.","start":5871180,"end":5877337,"confidence":0.76883310000000004702513933807495050132274627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943675,"end":5945937,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all, um, the older ones, they know everything.","start":5946325,"end":5953407,"confidence":0.68341620000000002921325403804075904190540313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The 25 and 20-year-old, I have never held anything back from them.","start":5953521,"end":5956996,"confidence":0.5078873600000000099186081570223905146121978759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you are actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.7493822999999999456832711075549013912677764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have a birth certificate?","start":6065200,"end":6066002,"confidence":0.84953259999999997109654259475064463913440704345703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6066082,"end":6070335,"confidence":0.93082399999999998474464746323064900934696197509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my birth certificate.","start":6088296,"end":6089394,"confidence":0.7863130000000000396909172195591963827610015869140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.92959267000000000980008962869760580360889434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.528950800000000054268411986413411796092987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393990,"confidence":0.86147200000000001551825334900058805942535400390625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394250,"end":6400690,"confidence":0.75030929999999995683168663163087330758571624755859375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400690,"end":6403970,"confidence":0.9130903999999999687275931137264706194400787353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6403970,"end":6405550,"confidence":0.98259854000000002027803702731034718453884124755859375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405550,"end":6406170,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406170,"end":6408340,"confidence":0.70558136999999998550947566400282084941864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408570,"end":6409850,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409850,"end":6410350,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410350,"end":6411210,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6411210,"end":6411210,"confidence":0.628375099999999964239805194665677845478057861328125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411210,"end":6412090,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412090,"end":6412130,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412130,"end":6412150,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:13 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":7437,\"end\":7598,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just need to ask you again the data protection questions.\",\"start\":8499,\"end\":11286,\"confidence\":0.71522929999999995676063235805486328899860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, it's tedious.\",\"start\":11705,\"end\":13092,\"confidence\":0.8966915600000000541314193469588644802570343017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you confirm for me your date of birth please, Agnes?\",\"start\":13818,\"end\":15996,\"confidence\":0.9443912500000000154187773659941740334033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tapley 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children.\",\"start\":255564,\"end\":269067,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269569,\"end\":275737,\"confidence\":0.89325284999999998714059756821370683610439300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276303,\"end\":276530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how 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you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, There, see, new and everything, it was weekly.\",\"start\":380850,\"end\":384774,\"confidence\":0.62040585000000003645936885732226073741912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385516,\"end\":386920,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.\",\"start\":387549,\"end\":391646,\"confidence\":0.911891760000000051178403737139888107776641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on the Sunday, and that happened every fortnight.\",\"start\":392760,\"end\":397010,\"confidence\":0.64285530000000001837889840317075140774250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402000,\"end\":402775,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402840,\"end\":407946,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436090,\"end\":437681,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cura.\",\"start\":438292,\"end\":438775,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439482,\"end\":440865,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-U-R-E. Cura.\",\"start\":442457,\"end\":448990,\"confidence\":0.7601725999999999761058688818593509495258331298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I-O-N-E. Yeah.\",\"start\":449296,\"end\":457308,\"confidence\":0.643270250000000043399950300226919353008270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458023,\"end\":458365,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459730,\"end\":461030,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.\",\"start\":462599,\"end\":469889,\"confidence\":0.8118298999999999931986849333043210208415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477884,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481810,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were\\u2014 the statements weren't like that.\",\"start\":501017,\"end\":508672,\"confidence\":0.665042460000000001940634319907985627651214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":509203,\"end\":524714,\"confidence\":0.79567390000000004501856665228842757642269134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732325,\"end\":736337,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.\",\"start\":737976,\"end\":753352,\"confidence\":0.815530059999999945574700177530758082866668701171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754325,\"end\":755250,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had one in the kitchen.\",\"start\":755298,\"end\":756417,\"confidence\":0.79444795999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790448,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.\",\"start\":790835,\"end\":796212,\"confidence\":0.706111200000000049925574785447679460048675537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796727,\"end\":797516,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798015,\"end\":801018,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801390,\"end\":804477,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805922,\"end\":810990,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811573,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.\",\"start\":820261,\"end\":835951,\"confidence\":0.91266214999999994983426176986540667712688446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.\",\"start\":837703,\"end\":849219,\"confidence\":0.86985590000000001520419345979462377727031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850980,\"end\":852694,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853422,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862948,\"end\":869765,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine.\",\"start\":870472,\"end\":873772,\"confidence\":0.65983190000000002672919663382344879209995269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It would then be the breakfast, we'd clean up the kitchen.\",\"start\":873821,\"end\":877928,\"confidence\":0.84264769999999999949835682855336926877498626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879376,\"end\":879876,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880264,\"end\":886240,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":894009,\"end\":895906,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896700,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft, and it's always here in my head.\",\"start\":909233,\"end\":915245,\"confidence\":0.60368900000000003114308810836519114673137664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940266,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take one and do things like that, things that could occupy you.\",\"start\":940638,\"end\":944467,\"confidence\":0.74986224999999995244337469557649455964565277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945181,\"end\":949367,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039230,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047962,\"end\":1050381,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050623,\"end\":1052849,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053268,\"end\":1055348,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057410,\"end\":1063425,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064217,\"end\":1066141,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066658,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079360,\"end\":1080200,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed, or anything what you'd like to add?\",\"start\":1081330,\"end\":1083770,\"confidence\":0.799683499999999991558752299170009791851043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1083996,\"end\":1084093,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084965,\"end\":1085676,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?\",\"start\":1086176,\"end\":1094766,\"confidence\":0.67605190000000003891500455210916697978973388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was here.\",\"start\":1097550,\"end\":1101475,\"confidence\":0.71394736000000003084409172515734098851680755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was here, I knew that I was getting him every fortnight.\",\"start\":1102692,\"end\":1105515,\"confidence\":0.7856180999999999858829369259183295071125030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106884,\"end\":1108803,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.\",\"start\":1109141,\"end\":1115505,\"confidence\":0.71304380000000000539017719347612001001834869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116155,\"end\":1116220,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'd had a nursing dunkle Meer eintunken, da wei\\u00dft du, wie ich's\\u2014 but I could hold my own then.\",\"start\":1137940,\"end\":1145211,\"confidence\":0.7982451999999999880941459196037612855434417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343449,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never, ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346117,\"end\":1353798,\"confidence\":0.5659613599999999689060814489494077861309051513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1354041,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.6107272999999999729681121607427485287189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.680739800000000006008349373587407171726226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503087,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670922,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671376,\"end\":1678034,\"confidence\":0.61626893000000004807503728443407453596591949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember not.\",\"start\":1680859,\"end\":1682345,\"confidence\":0.55819830000000003611404508774285204708576202392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684332,\"end\":1686399,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing, it was completely different to Thornston.\",\"start\":1686512,\"end\":1690182,\"confidence\":0.8401826999999999490142954527982510626316070556640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they'd done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.7819331000000000475580463898950256407260894775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd been saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.70886152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the self.\",\"start\":2162250,\"end\":2167342,\"confidence\":0.60511093999999998604977236027480103075504302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember one name.\",\"start\":2168813,\"end\":2169880,\"confidence\":0.7398286499999999765719849165179766714572906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert.\",\"start\":2173756,\"end\":2176054,\"confidence\":0.7479154500000000371784381059114821255207061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Robert Watson.\",\"start\":2176345,\"end\":2177154,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177801,\"end\":2178496,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178674,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292813,\"end\":2293408,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295129,\"end\":2295290,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297316,\"end\":2307822,\"confidence\":0.72668710000000003024211991942138411104679107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2316269,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able\\u2014 I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.6535722600000000159781166075845248997211456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732385,\"end\":2736880,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I'll just put my bed wet and continue.\",\"start\":2752531,\"end\":2758262,\"confidence\":0.750657139999999944990349831641651690006256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758343,\"end\":2760765,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.\",\"start\":2783502,\"end\":2795705,\"confidence\":0.607594900000000048834181143320165574550628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799270,\"end\":2802174,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802448,\"end\":2802690,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803658,\"end\":2810648,\"confidence\":0.5887634999999999951825202515465207397937774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811474,\"end\":2817849,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161961,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And in Thornton, it was the pupils.\",\"start\":3163044,\"end\":3164587,\"confidence\":0.766400500000000040046188587439246475696563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285205,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3286801,\"end\":3287632,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290280,\"end\":3290843,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295866,\"end\":3319189,\"confidence\":0.65493780000000001439985908291419036686420440673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, aye, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.74129765999999996939351376568083651363849639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem, just hold on one moment.\",\"start\":3369350,\"end\":3371046,\"confidence\":0.6091113999999999695234009777777828276157379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.\",\"start\":3461860,\"end\":3472678,\"confidence\":0.83929306000000003518124458423699252307415008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519615,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well.\",\"start\":3519922,\"end\":3521895,\"confidence\":0.6202720999999999929030991552281193435192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3522864,\"end\":3528396,\"confidence\":0.4941152300000000163748836712329648435115814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.75936466000000002463110604367102496325969696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587152,\"confidence\":0.58043206000000002742211790973669849336147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589624,\"end\":3592818,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594413,\"end\":3595399,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596175,\"end\":3599085,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599634,\"end\":3602298,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602944,\"end\":3606561,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to a nurse then, to Thornton.\",\"start\":3614060,\"end\":3618126,\"confidence\":0.706168649999999953337237457162700593471527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3618968,\"end\":3620410,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3878252,\"end\":3886413,\"confidence\":0.7469590999999999869629618842736817896366119384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890890,\"end\":3894262,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894914,\"end\":3896299,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900362,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything what you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.740348800000000029086777431075461208820343017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.\",\"start\":4345175,\"end\":4348551,\"confidence\":0.53505765999999999049663301775581203401088714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think about everything that's happened to me when I try to sleep.\",\"start\":4349019,\"end\":4351684,\"confidence\":0.6076125500000000290157231574994511902332305908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4351830,\"end\":4356846,\"confidence\":0.63196379999999996446291561369434930384159088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389775,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.\",\"start\":4406673,\"end\":4415582,\"confidence\":0.71368489999999995543333852765499614179134368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528372,\"confidence\":0.8314548999999999967513986121048219501972198486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529179,\"end\":4531278,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic\\/child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.84507089999999995821866605183458887040615081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended.\",\"start\":4641184,\"end\":4643641,\"confidence\":0.61285880000000003686722038764855824410915374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I haven't really had an education.\",\"start\":4643898,\"end\":4651861,\"confidence\":0.59051293000000004695948518929071724414825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.69931536999999999171251374718849547207355499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the whole of your experience in care.\",\"start\":5271038,\"end\":5277858,\"confidence\":0.81444959999999999578079723505652509629726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278583,\"end\":5280115,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health addiction services, GP?\",\"start\":5280720,\"end\":5285737,\"confidence\":0.7628882999999999636742131770006380975246429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286042,\"end\":5289596,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292567,\"end\":5294062,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323560,\"end\":5324924,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with any now.\",\"start\":5325021,\"end\":5328446,\"confidence\":0.5814665999999999446146148329717107117176055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337276,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338970,\"end\":5344465,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346841,\"end\":5348479,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848099,\"end\":5848695,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this Scottish government, about that, the English government about that experiment on weeans.\",\"start\":5851240,\"end\":5858262,\"confidence\":0.6998469000000000495020913149346597492694854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5863897,\"end\":5866378,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5866636,\"end\":5868763,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868828,\"end\":5870713,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.76883310000000004702513933807495050132274627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943675,\"end\":5945937,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all, um, the older ones, they know everything.\",\"start\":5946325,\"end\":5953407,\"confidence\":0.68341620000000002921325403804075904190540313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The 25 and 20-year-old, I have never held anything back from them.\",\"start\":5953521,\"end\":5956996,\"confidence\":0.5078873600000000099186081570223905146121978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you are actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.7493822999999999456832711075549013912677764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have a birth certificate?\",\"start\":6065200,\"end\":6066002,\"confidence\":0.84953259999999997109654259475064463913440704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6066082,\"end\":6070335,\"confidence\":0.93082399999999998474464746323064900934696197509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my birth certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.7863130000000000396909172195591963827610015869140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.92959267000000000980008962869760580360889434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.528950800000000054268411986413411796092987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393990,\"confidence\":0.86147200000000001551825334900058805942535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394250,\"end\":6400690,\"confidence\":0.75030929999999995683168663163087330758571624755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400690,\"end\":6403970,\"confidence\":0.9130903999999999687275931137264706194400787353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6403970,\"end\":6405550,\"confidence\":0.98259854000000002027803702731034718453884124755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405550,\"end\":6406170,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406170,\"end\":6408340,\"confidence\":0.70558136999999998550947566400282084941864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408570,\"end\":6409850,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409850,\"end\":6410350,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410350,\"end\":6411210,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6411210,\"end\":6411210,\"confidence\":0.628375099999999964239805194665677845478057861328125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411210,\"end\":6412090,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412090,\"end\":6412130,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412130,\"end\":6412150,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:13 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
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#42 {main}
"} 
[2026-08-19 13:07:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11661 — file=6404 Summary.pdf, chunk 1/3 extracted 0 item(s).  
[2026-08-19 13:07:24] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11661 — file=6404 Summary.pdf, chunk 2/3 extracted 3 item(s).  
[2026-08-19 13:07:29] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11661 — file=6404 Summary.pdf, chunk 3/3 extracted 0 item(s).  
[2026-08-19 13:07:30] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11661 — care-setting tagger suggested 0 tag(s).  
[2026-08-19 13:07:30] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11661 — done, 3 total evidence items.  
[2026-08-19 13:07:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4284 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:07:31] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. 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essentially.","start":125466,"end":132375,"confidence":0.79905239999999999600532873955671675503253936767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it will lead up to it.","start":132455,"end":133785,"confidence":0.76045430000000002745963456618483178317546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with that being said, okay, take your time and try to answer each question to the best of your ability.","start":134843,"end":142233,"confidence":0.5133922699999999839093334230710752308368682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And there is, again, there's no rush, so don't feel like you need to answer quickly.","start":142858,"end":146689,"confidence":0.687203400000000019787194105447269976139068603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to your second care setting, could you please confirm for me the institution name?","start":147969,"end":155348,"confidence":0.92036189999999995503543459562934003770351409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160245,"end":160503,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160567,"end":160809,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember where Thornton was?","start":161358,"end":162955,"confidence":0.86596733000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it was in Crosshouse between, um, Kilmarnock and Irvine.","start":165350,"end":170015,"confidence":0.90322469999999999146211848710663616657257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Crosshouse Hospital.","start":170259,"end":171527,"confidence":0.6361514299999999622059476678259670734405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Between Kilmarnock and what area?","start":174207,"end":176314,"confidence":0.88191209999999997659614336953382007777690887451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Irvine.","start":176555,"end":178244,"confidence":0.539913700000000051915094445575959980487823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Irvine, yeah.","start":178935,"end":179933,"confidence":0.77357569999999997722994748983182944357395172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where the home was, it was called Cross House.","start":181107,"end":184899,"confidence":0.8524808999999999858943056096904911100864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"The building was called Cross House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, 4 dorms, but no children.","start":255564,"end":269067,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.","start":269569,"end":275737,"confidence":0.89325284999999998714059756821370683610439300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276303,"end":276530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, There, see, new and everything, it was weekly.","start":380850,"end":384774,"confidence":0.62040585000000003645936885732226073741912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385516,"end":386920,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.","start":387549,"end":391646,"confidence":0.911891760000000051178403737139888107776641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on the Sunday, and that happened every fortnight.","start":392760,"end":397010,"confidence":0.64285530000000001837889840317075140774250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402000,"end":402775,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402840,"end":407946,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436090,"end":437681,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Cura.","start":438292,"end":438775,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439482,"end":440865,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-U-R-E. Cura.","start":442457,"end":448990,"confidence":0.7601725999999999761058688818593509495258331298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And I-O-N-E. Yeah.","start":449296,"end":457308,"confidence":0.643270250000000043399950300226919353008270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458023,"end":458365,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459730,"end":461030,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.","start":462599,"end":469889,"confidence":0.8118298999999999931986849333043210208415985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477884,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481810,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were\u2014 the statements weren't like that.","start":501017,"end":508672,"confidence":0.665042460000000001940634319907985627651214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":509203,"end":524714,"confidence":0.79567390000000004501856665228842757642269134521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732325,"end":736337,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.","start":737976,"end":753352,"confidence":0.815530059999999945574700177530758082866668701171875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754325,"end":755250,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had one in the kitchen.","start":755298,"end":756417,"confidence":0.79444795999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790448,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.","start":790835,"end":796212,"confidence":0.706111200000000049925574785447679460048675537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796727,"end":797516,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798015,"end":801018,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801390,"end":804477,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805922,"end":810990,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811573,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.","start":820261,"end":835951,"confidence":0.91266214999999994983426176986540667712688446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.","start":837703,"end":849219,"confidence":0.86985590000000001520419345979462377727031707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850980,"end":852694,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853422,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862948,"end":869765,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine.","start":870472,"end":873772,"confidence":0.65983190000000002672919663382344879209995269775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It would then be the breakfast, we'd clean up the kitchen.","start":873821,"end":877928,"confidence":0.84264769999999999949835682855336926877498626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879376,"end":879876,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880264,"end":886240,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":894009,"end":895906,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896700,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft, and it's always here in my head.","start":909233,"end":915245,"confidence":0.60368900000000003114308810836519114673137664794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940266,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You take one and do things like that, things that could occupy you.","start":940638,"end":944467,"confidence":0.74986224999999995244337469557649455964565277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945181,"end":949367,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039230,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047962,"end":1050381,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050623,"end":1052849,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053268,"end":1055348,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057410,"end":1063425,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064217,"end":1066141,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066658,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079360,"end":1080200,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed, or anything what you'd like to add?","start":1081330,"end":1083770,"confidence":0.799683499999999991558752299170009791851043701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1083996,"end":1084093,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084965,"end":1085676,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?","start":1086176,"end":1094766,"confidence":0.67605190000000003891500455210916697978973388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was here.","start":1097550,"end":1101475,"confidence":0.71394736000000003084409172515734098851680755615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was here, I knew that I was getting him every fortnight.","start":1102692,"end":1105515,"confidence":0.7856180999999999858829369259183295071125030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106884,"end":1108803,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.","start":1109141,"end":1115505,"confidence":0.71304380000000000539017719347612001001834869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116155,"end":1116220,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'd had a nursing dunkle Meer eintunken, da wei\u00dft du, wie ich's\u2014 but I could hold my own then.","start":1137940,"end":1145211,"confidence":0.7982451999999999880941459196037612855434417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343449,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never, ever ran away from Dornan because they had things that I liked to do.","start":1346117,"end":1353798,"confidence":0.5659613599999999689060814489494077861309051513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1354041,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.6107272999999999729681121607427485287189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.","start":1492676,"end":1498326,"confidence":0.680739800000000006008349373587407171726226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503087,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670922,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?","start":1671376,"end":1678034,"confidence":0.61626893000000004807503728443407453596591949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember not.","start":1680859,"end":1682345,"confidence":0.55819830000000003611404508774285204708576202392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684332,"end":1686399,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing, it was completely different to Thornston.","start":1686512,"end":1690182,"confidence":0.8401826999999999490142954527982510626316070556640625},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they'd done it.","start":1871546,"end":1876161,"confidence":0.7819331000000000475580463898950256407260894775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd been saying it to me.","start":1877197,"end":1878655,"confidence":0.70886152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the self.","start":2162250,"end":2167342,"confidence":0.60511093999999998604977236027480103075504302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember one name.","start":2168813,"end":2169880,"confidence":0.7398286499999999765719849165179766714572906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert.","start":2173756,"end":2176054,"confidence":0.7479154500000000371784381059114821255207061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Robert Watson.","start":2176345,"end":2177154,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177801,"end":2178496,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178674,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292813,"end":2293408,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295129,"end":2295290,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.","start":2297316,"end":2307822,"confidence":0.72668710000000003024211991942138411104679107666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2316269,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able\u2014 I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.6535722600000000159781166075845248997211456298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732385,"end":2736880,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I'll just put my bed wet and continue.","start":2752531,"end":2758262,"confidence":0.750657139999999944990349831641651690006256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758343,"end":2760765,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.","start":2783502,"end":2795705,"confidence":0.607594900000000048834181143320165574550628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799270,"end":2802174,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802448,"end":2802690,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.","start":2803658,"end":2810648,"confidence":0.5887634999999999951825202515465207397937774658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811474,"end":2817849,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161961,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And in Thornton, it was the pupils.","start":3163044,"end":3164587,"confidence":0.766400500000000040046188587439246475696563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285205,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3286801,"end":3287632,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290280,"end":3290843,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.","start":3295866,"end":3319189,"confidence":0.65493780000000001439985908291419036686420440673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, aye, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.74129765999999996939351376568083651363849639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem, just hold on one moment.","start":3369350,"end":3371046,"confidence":0.6091113999999999695234009777777828276157379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.","start":3461860,"end":3472678,"confidence":0.83929306000000003518124458423699252307415008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519615,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well.","start":3519922,"end":3521895,"confidence":0.6202720999999999929030991552281193435192108154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, and that's why I don't know that Lassie had been bothered.","start":3522864,"end":3528396,"confidence":0.4941152300000000163748836712329648435115814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.75936466000000002463110604367102496325969696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.","start":3574129,"end":3587152,"confidence":0.58043206000000002742211790973669849336147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589624,"end":3592818,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594413,"end":3595399,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596175,"end":3599085,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599634,"end":3602298,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602944,"end":3606561,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to a nurse then, to Thornton.","start":3614060,"end":3618126,"confidence":0.706168649999999953337237457162700593471527099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3618968,"end":3620410,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3878252,"end":3886413,"confidence":0.7469590999999999869629618842736817896366119384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890890,"end":3894262,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894914,"end":3896299,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900362,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything what you'd like me to add?","start":4176652,"end":4179360,"confidence":0.740348800000000029086777431075461208820343017578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.","start":4345175,"end":4348551,"confidence":0.53505765999999999049663301775581203401088714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think about everything that's happened to me when I try to sleep.","start":4349019,"end":4351684,"confidence":0.6076125500000000290157231574994511902332305908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4351830,"end":4356846,"confidence":0.63196379999999996446291561369434930384159088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389775,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.","start":4406673,"end":4415582,"confidence":0.71368489999999995543333852765499614179134368896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528372,"confidence":0.8314548999999999967513986121048219501972198486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529179,"end":4531278,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic\/child clinic.","start":4629207,"end":4633253,"confidence":0.84507089999999995821866605183458887040615081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I only lasted 3 months in high school when I attended.","start":4641184,"end":4643641,"confidence":0.61285880000000003686722038764855824410915374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I haven't really had an education.","start":4643898,"end":4651861,"confidence":0.59051293000000004695948518929071724414825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.69931536999999999171251374718849547207355499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the whole of your experience in care.","start":5271038,"end":5277858,"confidence":0.81444959999999999578079723505652509629726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278583,"end":5280115,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health addiction services, GP?","start":5280720,"end":5285737,"confidence":0.7628882999999999636742131770006380975246429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286042,"end":5289596,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292567,"end":5294062,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323560,"end":5324924,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with any now.","start":5325021,"end":5328446,"confidence":0.5814665999999999446146148329717107117176055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337276,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338970,"end":5344465,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346841,"end":5348479,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848099,"end":5848695,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this Scottish government, about that, the English government about that experiment on weeans.","start":5851240,"end":5858262,"confidence":0.6998469000000000495020913149346597492694854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5863897,"end":5866378,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5866636,"end":5868763,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868828,"end":5870713,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.","start":5871180,"end":5877337,"confidence":0.76883310000000004702513933807495050132274627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943675,"end":5945937,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all, um, the older ones, they know everything.","start":5946325,"end":5953407,"confidence":0.68341620000000002921325403804075904190540313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The 25 and 20-year-old, I have never held anything back from them.","start":5953521,"end":5956996,"confidence":0.5078873600000000099186081570223905146121978759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you are actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.7493822999999999456832711075549013912677764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have a birth certificate?","start":6065200,"end":6066002,"confidence":0.84953259999999997109654259475064463913440704345703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6066082,"end":6070335,"confidence":0.93082399999999998474464746323064900934696197509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my birth certificate.","start":6088296,"end":6089394,"confidence":0.7863130000000000396909172195591963827610015869140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.92959267000000000980008962869760580360889434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.528950800000000054268411986413411796092987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393990,"confidence":0.86147200000000001551825334900058805942535400390625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394250,"end":6400690,"confidence":0.75030929999999995683168663163087330758571624755859375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400690,"end":6403970,"confidence":0.9130903999999999687275931137264706194400787353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6403970,"end":6405550,"confidence":0.98259854000000002027803702731034718453884124755859375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405550,"end":6406170,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406170,"end":6408340,"confidence":0.70558136999999998550947566400282084941864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408570,"end":6409850,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409850,"end":6410350,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410350,"end":6411210,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6411210,"end":6411210,"confidence":0.628375099999999964239805194665677845478057861328125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411210,"end":6412090,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412090,"end":6412130,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412130,"end":6412150,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:31 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":7437,\"end\":7598,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just need to ask you again the data protection questions.\",\"start\":8499,\"end\":11286,\"confidence\":0.71522929999999995676063235805486328899860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, it's tedious.\",\"start\":11705,\"end\":13092,\"confidence\":0.8966915600000000541314193469588644802570343017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you confirm for me your date of birth please, Agnes?\",\"start\":13818,\"end\":15996,\"confidence\":0.9443912500000000154187773659941740334033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tapley 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children.\",\"start\":255564,\"end\":269067,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269569,\"end\":275737,\"confidence\":0.89325284999999998714059756821370683610439300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276303,\"end\":276530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how long you were there for?\",\"start\":296050,\"end\":302171,\"confidence\":0.8922047600000000411313294534920714795589447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Roughly Between 2 years and 2 and a half years.\",\"start\":304046,\"end\":307263,\"confidence\":0.8609343000000000412086365031427703797817230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's employed me to take her out when I was 14 and a half.\",\"start\":308073,\"end\":310504,\"confidence\":0.77144665000000001153779294327250681817531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were roughly there for 2 and a half years?\",\"start\":314316,\"end\":315892,\"confidence\":0.878777860000000021756250134785659611225128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":317220,\"end\":318280,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, There, see, new and everything, it was weekly.\",\"start\":380850,\"end\":384774,\"confidence\":0.62040585000000003645936885732226073741912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385516,\"end\":386920,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.\",\"start\":387549,\"end\":391646,\"confidence\":0.911891760000000051178403737139888107776641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on the Sunday, and that happened every fortnight.\",\"start\":392760,\"end\":397010,\"confidence\":0.64285530000000001837889840317075140774250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402000,\"end\":402775,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402840,\"end\":407946,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436090,\"end\":437681,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cura.\",\"start\":438292,\"end\":438775,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439482,\"end\":440865,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-U-R-E. Cura.\",\"start\":442457,\"end\":448990,\"confidence\":0.7601725999999999761058688818593509495258331298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I-O-N-E. Yeah.\",\"start\":449296,\"end\":457308,\"confidence\":0.643270250000000043399950300226919353008270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458023,\"end\":458365,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459730,\"end\":461030,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.\",\"start\":462599,\"end\":469889,\"confidence\":0.8118298999999999931986849333043210208415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477884,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481810,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were\\u2014 the statements weren't like that.\",\"start\":501017,\"end\":508672,\"confidence\":0.665042460000000001940634319907985627651214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":509203,\"end\":524714,\"confidence\":0.79567390000000004501856665228842757642269134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732325,\"end\":736337,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.\",\"start\":737976,\"end\":753352,\"confidence\":0.815530059999999945574700177530758082866668701171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754325,\"end\":755250,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had one in the kitchen.\",\"start\":755298,\"end\":756417,\"confidence\":0.79444795999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790448,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.\",\"start\":790835,\"end\":796212,\"confidence\":0.706111200000000049925574785447679460048675537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796727,\"end\":797516,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798015,\"end\":801018,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801390,\"end\":804477,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805922,\"end\":810990,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811573,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.\",\"start\":820261,\"end\":835951,\"confidence\":0.91266214999999994983426176986540667712688446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.\",\"start\":837703,\"end\":849219,\"confidence\":0.86985590000000001520419345979462377727031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850980,\"end\":852694,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853422,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862948,\"end\":869765,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine.\",\"start\":870472,\"end\":873772,\"confidence\":0.65983190000000002672919663382344879209995269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It would then be the breakfast, we'd clean up the kitchen.\",\"start\":873821,\"end\":877928,\"confidence\":0.84264769999999999949835682855336926877498626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879376,\"end\":879876,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880264,\"end\":886240,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":894009,\"end\":895906,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896700,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft, and it's always here in my head.\",\"start\":909233,\"end\":915245,\"confidence\":0.60368900000000003114308810836519114673137664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940266,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take one and do things like that, things that could occupy you.\",\"start\":940638,\"end\":944467,\"confidence\":0.74986224999999995244337469557649455964565277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945181,\"end\":949367,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039230,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047962,\"end\":1050381,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050623,\"end\":1052849,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053268,\"end\":1055348,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057410,\"end\":1063425,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064217,\"end\":1066141,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066658,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079360,\"end\":1080200,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed, or anything what you'd like to add?\",\"start\":1081330,\"end\":1083770,\"confidence\":0.799683499999999991558752299170009791851043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1083996,\"end\":1084093,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084965,\"end\":1085676,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?\",\"start\":1086176,\"end\":1094766,\"confidence\":0.67605190000000003891500455210916697978973388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was here.\",\"start\":1097550,\"end\":1101475,\"confidence\":0.71394736000000003084409172515734098851680755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was here, I knew that I was getting him every fortnight.\",\"start\":1102692,\"end\":1105515,\"confidence\":0.7856180999999999858829369259183295071125030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106884,\"end\":1108803,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.\",\"start\":1109141,\"end\":1115505,\"confidence\":0.71304380000000000539017719347612001001834869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116155,\"end\":1116220,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'd had a nursing dunkle Meer eintunken, da wei\\u00dft du, wie ich's\\u2014 but I could hold my own then.\",\"start\":1137940,\"end\":1145211,\"confidence\":0.7982451999999999880941459196037612855434417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343449,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never, ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346117,\"end\":1353798,\"confidence\":0.5659613599999999689060814489494077861309051513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1354041,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.6107272999999999729681121607427485287189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.680739800000000006008349373587407171726226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503087,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670922,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671376,\"end\":1678034,\"confidence\":0.61626893000000004807503728443407453596591949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember not.\",\"start\":1680859,\"end\":1682345,\"confidence\":0.55819830000000003611404508774285204708576202392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684332,\"end\":1686399,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing, it was completely different to Thornston.\",\"start\":1686512,\"end\":1690182,\"confidence\":0.8401826999999999490142954527982510626316070556640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they'd done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.7819331000000000475580463898950256407260894775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd been saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.70886152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the self.\",\"start\":2162250,\"end\":2167342,\"confidence\":0.60511093999999998604977236027480103075504302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember one name.\",\"start\":2168813,\"end\":2169880,\"confidence\":0.7398286499999999765719849165179766714572906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert.\",\"start\":2173756,\"end\":2176054,\"confidence\":0.7479154500000000371784381059114821255207061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Robert Watson.\",\"start\":2176345,\"end\":2177154,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177801,\"end\":2178496,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178674,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292813,\"end\":2293408,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295129,\"end\":2295290,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297316,\"end\":2307822,\"confidence\":0.72668710000000003024211991942138411104679107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2316269,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able\\u2014 I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.6535722600000000159781166075845248997211456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732385,\"end\":2736880,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I'll just put my bed wet and continue.\",\"start\":2752531,\"end\":2758262,\"confidence\":0.750657139999999944990349831641651690006256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758343,\"end\":2760765,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.\",\"start\":2783502,\"end\":2795705,\"confidence\":0.607594900000000048834181143320165574550628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799270,\"end\":2802174,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802448,\"end\":2802690,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803658,\"end\":2810648,\"confidence\":0.5887634999999999951825202515465207397937774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811474,\"end\":2817849,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161961,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And in Thornton, it was the pupils.\",\"start\":3163044,\"end\":3164587,\"confidence\":0.766400500000000040046188587439246475696563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285205,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3286801,\"end\":3287632,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290280,\"end\":3290843,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295866,\"end\":3319189,\"confidence\":0.65493780000000001439985908291419036686420440673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, aye, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.74129765999999996939351376568083651363849639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem, just hold on one moment.\",\"start\":3369350,\"end\":3371046,\"confidence\":0.6091113999999999695234009777777828276157379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.\",\"start\":3461860,\"end\":3472678,\"confidence\":0.83929306000000003518124458423699252307415008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519615,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well.\",\"start\":3519922,\"end\":3521895,\"confidence\":0.6202720999999999929030991552281193435192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3522864,\"end\":3528396,\"confidence\":0.4941152300000000163748836712329648435115814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.75936466000000002463110604367102496325969696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587152,\"confidence\":0.58043206000000002742211790973669849336147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589624,\"end\":3592818,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594413,\"end\":3595399,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596175,\"end\":3599085,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599634,\"end\":3602298,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602944,\"end\":3606561,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to a nurse then, to Thornton.\",\"start\":3614060,\"end\":3618126,\"confidence\":0.706168649999999953337237457162700593471527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3618968,\"end\":3620410,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3878252,\"end\":3886413,\"confidence\":0.7469590999999999869629618842736817896366119384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890890,\"end\":3894262,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894914,\"end\":3896299,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900362,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything what you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.740348800000000029086777431075461208820343017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.\",\"start\":4345175,\"end\":4348551,\"confidence\":0.53505765999999999049663301775581203401088714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think about everything that's happened to me when I try to sleep.\",\"start\":4349019,\"end\":4351684,\"confidence\":0.6076125500000000290157231574994511902332305908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4351830,\"end\":4356846,\"confidence\":0.63196379999999996446291561369434930384159088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389775,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.\",\"start\":4406673,\"end\":4415582,\"confidence\":0.71368489999999995543333852765499614179134368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528372,\"confidence\":0.8314548999999999967513986121048219501972198486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529179,\"end\":4531278,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic\\/child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.84507089999999995821866605183458887040615081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended.\",\"start\":4641184,\"end\":4643641,\"confidence\":0.61285880000000003686722038764855824410915374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I haven't really had an education.\",\"start\":4643898,\"end\":4651861,\"confidence\":0.59051293000000004695948518929071724414825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.69931536999999999171251374718849547207355499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the whole of your experience in care.\",\"start\":5271038,\"end\":5277858,\"confidence\":0.81444959999999999578079723505652509629726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278583,\"end\":5280115,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health addiction services, GP?\",\"start\":5280720,\"end\":5285737,\"confidence\":0.7628882999999999636742131770006380975246429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286042,\"end\":5289596,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292567,\"end\":5294062,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323560,\"end\":5324924,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with any now.\",\"start\":5325021,\"end\":5328446,\"confidence\":0.5814665999999999446146148329717107117176055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337276,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338970,\"end\":5344465,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346841,\"end\":5348479,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848099,\"end\":5848695,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this Scottish government, about that, the English government about that experiment on weeans.\",\"start\":5851240,\"end\":5858262,\"confidence\":0.6998469000000000495020913149346597492694854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5863897,\"end\":5866378,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5866636,\"end\":5868763,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868828,\"end\":5870713,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.76883310000000004702513933807495050132274627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943675,\"end\":5945937,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all, um, the older ones, they know everything.\",\"start\":5946325,\"end\":5953407,\"confidence\":0.68341620000000002921325403804075904190540313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The 25 and 20-year-old, I have never held anything back from them.\",\"start\":5953521,\"end\":5956996,\"confidence\":0.5078873600000000099186081570223905146121978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you are actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.7493822999999999456832711075549013912677764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have a birth certificate?\",\"start\":6065200,\"end\":6066002,\"confidence\":0.84953259999999997109654259475064463913440704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6066082,\"end\":6070335,\"confidence\":0.93082399999999998474464746323064900934696197509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my birth certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.7863130000000000396909172195591963827610015869140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.92959267000000000980008962869760580360889434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.528950800000000054268411986413411796092987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393990,\"confidence\":0.86147200000000001551825334900058805942535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394250,\"end\":6400690,\"confidence\":0.75030929999999995683168663163087330758571624755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400690,\"end\":6403970,\"confidence\":0.9130903999999999687275931137264706194400787353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6403970,\"end\":6405550,\"confidence\":0.98259854000000002027803702731034718453884124755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405550,\"end\":6406170,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406170,\"end\":6408340,\"confidence\":0.70558136999999998550947566400282084941864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408570,\"end\":6409850,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409850,\"end\":6410350,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410350,\"end\":6411210,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6411210,\"end\":6411210,\"confidence\":0.628375099999999964239805194665677845478057861328125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411210,\"end\":6412090,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412090,\"end\":6412130,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412130,\"end\":6412150,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:31 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
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#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
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#42 {main}
"} 
[2026-08-19 13:07:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 4284 → AssemblyAI 52d388d9-e0ff-41d2-8a00-9d9d20693644  
[2026-08-19 13:07:50] production.DEBUG: CheckTranscriptionStatusJob: recording 4284 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:07:50] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. 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essentially.","start":125466,"end":132375,"confidence":0.79905239999999999600532873955671675503253936767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it will lead up to it.","start":132455,"end":133785,"confidence":0.76045430000000002745963456618483178317546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with that being said, okay, take your time and try to answer each question to the best of your ability.","start":134843,"end":142233,"confidence":0.5133922699999999839093334230710752308368682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And there is, again, there's no rush, so don't feel like you need to answer quickly.","start":142858,"end":146689,"confidence":0.687203400000000019787194105447269976139068603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to your second care setting, could you please confirm for me the institution name?","start":147969,"end":155348,"confidence":0.92036189999999995503543459562934003770351409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160245,"end":160503,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160567,"end":160809,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember where Thornton was?","start":161358,"end":162955,"confidence":0.86596733000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it was in Crosshouse between, um, Kilmarnock and Irvine.","start":165350,"end":170015,"confidence":0.90322469999999999146211848710663616657257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Crosshouse Hospital.","start":170259,"end":171527,"confidence":0.6361514299999999622059476678259670734405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Between Kilmarnock and what area?","start":174207,"end":176314,"confidence":0.88191209999999997659614336953382007777690887451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Irvine.","start":176555,"end":178244,"confidence":0.539913700000000051915094445575959980487823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Irvine, yeah.","start":178935,"end":179933,"confidence":0.77357569999999997722994748983182944357395172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where the home was, it was called Cross House.","start":181107,"end":184899,"confidence":0.8524808999999999858943056096904911100864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"The building was called Cross House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, 4 dorms, but no children.","start":255564,"end":269067,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.","start":269569,"end":275737,"confidence":0.89325284999999998714059756821370683610439300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276303,"end":276530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, There, see, new and everything, it was weekly.","start":380850,"end":384774,"confidence":0.62040585000000003645936885732226073741912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385516,"end":386920,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.","start":387549,"end":391646,"confidence":0.911891760000000051178403737139888107776641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on the Sunday, and that happened every fortnight.","start":392760,"end":397010,"confidence":0.64285530000000001837889840317075140774250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402000,"end":402775,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402840,"end":407946,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436090,"end":437681,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Cura.","start":438292,"end":438775,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439482,"end":440865,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-U-R-E. Cura.","start":442457,"end":448990,"confidence":0.7601725999999999761058688818593509495258331298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And I-O-N-E. Yeah.","start":449296,"end":457308,"confidence":0.643270250000000043399950300226919353008270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458023,"end":458365,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459730,"end":461030,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.","start":462599,"end":469889,"confidence":0.8118298999999999931986849333043210208415985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477884,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481810,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were\u2014 the statements weren't like that.","start":501017,"end":508672,"confidence":0.665042460000000001940634319907985627651214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":509203,"end":524714,"confidence":0.79567390000000004501856665228842757642269134521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732325,"end":736337,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.","start":737976,"end":753352,"confidence":0.815530059999999945574700177530758082866668701171875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754325,"end":755250,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had one in the kitchen.","start":755298,"end":756417,"confidence":0.79444795999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790448,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.","start":790835,"end":796212,"confidence":0.706111200000000049925574785447679460048675537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796727,"end":797516,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798015,"end":801018,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801390,"end":804477,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805922,"end":810990,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811573,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.","start":820261,"end":835951,"confidence":0.91266214999999994983426176986540667712688446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.","start":837703,"end":849219,"confidence":0.86985590000000001520419345979462377727031707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850980,"end":852694,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853422,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862948,"end":869765,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine.","start":870472,"end":873772,"confidence":0.65983190000000002672919663382344879209995269775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It would then be the breakfast, we'd clean up the kitchen.","start":873821,"end":877928,"confidence":0.84264769999999999949835682855336926877498626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879376,"end":879876,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880264,"end":886240,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":894009,"end":895906,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896700,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft, and it's always here in my head.","start":909233,"end":915245,"confidence":0.60368900000000003114308810836519114673137664794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940266,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You take one and do things like that, things that could occupy you.","start":940638,"end":944467,"confidence":0.74986224999999995244337469557649455964565277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945181,"end":949367,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039230,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047962,"end":1050381,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050623,"end":1052849,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053268,"end":1055348,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057410,"end":1063425,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064217,"end":1066141,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066658,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079360,"end":1080200,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed, or anything what you'd like to add?","start":1081330,"end":1083770,"confidence":0.799683499999999991558752299170009791851043701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1083996,"end":1084093,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084965,"end":1085676,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?","start":1086176,"end":1094766,"confidence":0.67605190000000003891500455210916697978973388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was here.","start":1097550,"end":1101475,"confidence":0.71394736000000003084409172515734098851680755615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was here, I knew that I was getting him every fortnight.","start":1102692,"end":1105515,"confidence":0.7856180999999999858829369259183295071125030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106884,"end":1108803,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.","start":1109141,"end":1115505,"confidence":0.71304380000000000539017719347612001001834869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116155,"end":1116220,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'd had a nursing dunkle Meer eintunken, da wei\u00dft du, wie ich's\u2014 but I could hold my own then.","start":1137940,"end":1145211,"confidence":0.7982451999999999880941459196037612855434417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343449,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never, ever ran away from Dornan because they had things that I liked to do.","start":1346117,"end":1353798,"confidence":0.5659613599999999689060814489494077861309051513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1354041,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.6107272999999999729681121607427485287189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.","start":1492676,"end":1498326,"confidence":0.680739800000000006008349373587407171726226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503087,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670922,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?","start":1671376,"end":1678034,"confidence":0.61626893000000004807503728443407453596591949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember not.","start":1680859,"end":1682345,"confidence":0.55819830000000003611404508774285204708576202392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684332,"end":1686399,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing, it was completely different to Thornston.","start":1686512,"end":1690182,"confidence":0.8401826999999999490142954527982510626316070556640625},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they'd done it.","start":1871546,"end":1876161,"confidence":0.7819331000000000475580463898950256407260894775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd been saying it to me.","start":1877197,"end":1878655,"confidence":0.70886152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the self.","start":2162250,"end":2167342,"confidence":0.60511093999999998604977236027480103075504302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember one name.","start":2168813,"end":2169880,"confidence":0.7398286499999999765719849165179766714572906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert.","start":2173756,"end":2176054,"confidence":0.7479154500000000371784381059114821255207061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Robert Watson.","start":2176345,"end":2177154,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177801,"end":2178496,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178674,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292813,"end":2293408,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295129,"end":2295290,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.","start":2297316,"end":2307822,"confidence":0.72668710000000003024211991942138411104679107666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2316269,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able\u2014 I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.6535722600000000159781166075845248997211456298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732385,"end":2736880,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I'll just put my bed wet and continue.","start":2752531,"end":2758262,"confidence":0.750657139999999944990349831641651690006256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758343,"end":2760765,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.","start":2783502,"end":2795705,"confidence":0.607594900000000048834181143320165574550628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799270,"end":2802174,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802448,"end":2802690,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.","start":2803658,"end":2810648,"confidence":0.5887634999999999951825202515465207397937774658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811474,"end":2817849,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161961,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And in Thornton, it was the pupils.","start":3163044,"end":3164587,"confidence":0.766400500000000040046188587439246475696563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285205,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3286801,"end":3287632,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290280,"end":3290843,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.","start":3295866,"end":3319189,"confidence":0.65493780000000001439985908291419036686420440673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, aye, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.74129765999999996939351376568083651363849639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem, just hold on one moment.","start":3369350,"end":3371046,"confidence":0.6091113999999999695234009777777828276157379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.","start":3461860,"end":3472678,"confidence":0.83929306000000003518124458423699252307415008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519615,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well.","start":3519922,"end":3521895,"confidence":0.6202720999999999929030991552281193435192108154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, and that's why I don't know that Lassie had been bothered.","start":3522864,"end":3528396,"confidence":0.4941152300000000163748836712329648435115814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.75936466000000002463110604367102496325969696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.","start":3574129,"end":3587152,"confidence":0.58043206000000002742211790973669849336147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589624,"end":3592818,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594413,"end":3595399,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596175,"end":3599085,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599634,"end":3602298,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602944,"end":3606561,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to a nurse then, to Thornton.","start":3614060,"end":3618126,"confidence":0.706168649999999953337237457162700593471527099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3618968,"end":3620410,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3878252,"end":3886413,"confidence":0.7469590999999999869629618842736817896366119384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890890,"end":3894262,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894914,"end":3896299,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900362,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything what you'd like me to add?","start":4176652,"end":4179360,"confidence":0.740348800000000029086777431075461208820343017578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.","start":4345175,"end":4348551,"confidence":0.53505765999999999049663301775581203401088714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think about everything that's happened to me when I try to sleep.","start":4349019,"end":4351684,"confidence":0.6076125500000000290157231574994511902332305908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4351830,"end":4356846,"confidence":0.63196379999999996446291561369434930384159088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389775,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.","start":4406673,"end":4415582,"confidence":0.71368489999999995543333852765499614179134368896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528372,"confidence":0.8314548999999999967513986121048219501972198486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529179,"end":4531278,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic\/child clinic.","start":4629207,"end":4633253,"confidence":0.84507089999999995821866605183458887040615081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I only lasted 3 months in high school when I attended.","start":4641184,"end":4643641,"confidence":0.61285880000000003686722038764855824410915374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I haven't really had an education.","start":4643898,"end":4651861,"confidence":0.59051293000000004695948518929071724414825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.69931536999999999171251374718849547207355499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the whole of your experience in care.","start":5271038,"end":5277858,"confidence":0.81444959999999999578079723505652509629726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278583,"end":5280115,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health addiction services, GP?","start":5280720,"end":5285737,"confidence":0.7628882999999999636742131770006380975246429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286042,"end":5289596,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292567,"end":5294062,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323560,"end":5324924,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with any now.","start":5325021,"end":5328446,"confidence":0.5814665999999999446146148329717107117176055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337276,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338970,"end":5344465,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346841,"end":5348479,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848099,"end":5848695,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this Scottish government, about that, the English government about that experiment on weeans.","start":5851240,"end":5858262,"confidence":0.6998469000000000495020913149346597492694854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5863897,"end":5866378,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5866636,"end":5868763,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868828,"end":5870713,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.","start":5871180,"end":5877337,"confidence":0.76883310000000004702513933807495050132274627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943675,"end":5945937,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all, um, the older ones, they know everything.","start":5946325,"end":5953407,"confidence":0.68341620000000002921325403804075904190540313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The 25 and 20-year-old, I have never held anything back from them.","start":5953521,"end":5956996,"confidence":0.5078873600000000099186081570223905146121978759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you are actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.7493822999999999456832711075549013912677764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have a birth certificate?","start":6065200,"end":6066002,"confidence":0.84953259999999997109654259475064463913440704345703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6066082,"end":6070335,"confidence":0.93082399999999998474464746323064900934696197509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my birth certificate.","start":6088296,"end":6089394,"confidence":0.7863130000000000396909172195591963827610015869140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.92959267000000000980008962869760580360889434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.528950800000000054268411986413411796092987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393990,"confidence":0.86147200000000001551825334900058805942535400390625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394250,"end":6400690,"confidence":0.75030929999999995683168663163087330758571624755859375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400690,"end":6403970,"confidence":0.9130903999999999687275931137264706194400787353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6403970,"end":6405550,"confidence":0.98259854000000002027803702731034718453884124755859375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405550,"end":6406170,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406170,"end":6408340,"confidence":0.70558136999999998550947566400282084941864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408570,"end":6409850,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409850,"end":6410350,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410350,"end":6411210,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6411210,"end":6411210,"confidence":0.628375099999999964239805194665677845478057861328125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411210,"end":6412090,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412090,"end":6412130,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6412130,"end":6412150,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:50 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Aye. I just need to ask you again the data protection questions. Um, it's tedious. Could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:25]: G349JIB, Tooden Tapley Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone— our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously, when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. And it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern. Yeah, 4 dorms, but no children. I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, There, see, new and everything, it was weekly. And Thornton, it was fortnightly. You get home once a fortnight for 2 days, to the Friday, eh, the Sunday. You had to be back on the Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will. Cura.
[A 07:19]: How would you spell that?
[B 07:22]: I-U-R-E.
[A 07:28]: Cura.
[B 07:29]: And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were—
[B 08:27]: the statements weren't like that.
[A 08:29]: Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice. It was all there for us. We had one in the kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was. The kitchen was there and we'd be able to go in and just get— it was like a routine where the girls maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine. It would then be the breakfast, we'd clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:54]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do. Mhm.
[A 15:05]: What would happen following school?
[B 15:09]: I know that's made sound daft, and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You take one and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed, or anything what you'd like to add?
[B 18:03]: No.
[A 18:04]: Fantastic. And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?
[B 18:17]: I don't know, because I was here. When I was here, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I mean, I'd had a nursing dunkle Meer eintunken, da weißt du, wie ich's— but I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never, ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?
[B 28:00]: No, no, that I can remember not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing, it was completely different to Thornston. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they'd done it. I knew they'd been saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the self.
[B 36:08]: I can remember one name. Yeah, and sure, it was Robert. Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.
[A 38:36]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able— I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: I'll just put my bed wet and continue. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And in Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I cannae remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, aye, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem, just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well. Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to a nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished. Yeah.
[A 61:06]: And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:38]: Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything what you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night. I think about everything that's happened to me when I try to sleep. I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put into secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic/child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended. So I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time. I— did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the whole of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with any now.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But this Scottish government, about that, the English government about that experiment on weeans.
[A 97:43]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all, um, the older ones, they know everything. The 25 and 20-year-old, I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you are actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth certificate?
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my birth certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.
[B 104:44]: Thanks a lot.
[A 104:45]: Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much.
[A 106:49]: Thank you. Very welcome. Thanks. Have a lovely day. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":7437,\"end\":7598,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just need to ask you again the data protection questions.\",\"start\":8499,\"end\":11286,\"confidence\":0.71522929999999995676063235805486328899860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, it's tedious.\",\"start\":11705,\"end\":13092,\"confidence\":0.8966915600000000541314193469588644802570343017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you confirm for me your date of birth please, Agnes?\",\"start\":13818,\"end\":15996,\"confidence\":0.9443912500000000154187773659941740334033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tapley 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children.\",\"start\":255564,\"end\":269067,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet 4, man, because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269569,\"end\":275737,\"confidence\":0.89325284999999998714059756821370683610439300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276303,\"end\":276530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how long you were there for?\",\"start\":296050,\"end\":302171,\"confidence\":0.8922047600000000411313294534920714795589447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Roughly Between 2 years and 2 and a half years.\",\"start\":304046,\"end\":307263,\"confidence\":0.8609343000000000412086365031427703797817230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's employed me to take her out when I was 14 and a half.\",\"start\":308073,\"end\":310504,\"confidence\":0.77144665000000001153779294327250681817531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were roughly there for 2 and a half years?\",\"start\":314316,\"end\":315892,\"confidence\":0.878777860000000021756250134785659611225128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":317220,\"end\":318280,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, There, see, new and everything, it was weekly.\",\"start\":380850,\"end\":384774,\"confidence\":0.62040585000000003645936885732226073741912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385516,\"end\":386920,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You get home once a fortnight for 2 days, to the Friday, eh, the Sunday.\",\"start\":387549,\"end\":391646,\"confidence\":0.911891760000000051178403737139888107776641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on the Sunday, and that happened every fortnight.\",\"start\":392760,\"end\":397010,\"confidence\":0.64285530000000001837889840317075140774250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402000,\"end\":402775,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402840,\"end\":407946,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436090,\"end\":437681,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cura.\",\"start\":438292,\"end\":438775,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439482,\"end\":440865,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-U-R-E. Cura.\",\"start\":442457,\"end\":448990,\"confidence\":0.7601725999999999761058688818593509495258331298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I-O-N-E. Yeah.\",\"start\":449296,\"end\":457308,\"confidence\":0.643270250000000043399950300226919353008270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458023,\"end\":458365,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459730,\"end\":461030,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for all the Isles, up in Highlands, and Mull.\",\"start\":462599,\"end\":469889,\"confidence\":0.8118298999999999931986849333043210208415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477884,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481810,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were\\u2014 the statements weren't like that.\",\"start\":501017,\"end\":508672,\"confidence\":0.665042460000000001940634319907985627651214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then other people also end up like describing it, it obviously like corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":509203,\"end\":524714,\"confidence\":0.79567390000000004501856665228842757642269134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732325,\"end\":736337,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and yes, in Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, like juice.\",\"start\":737976,\"end\":753352,\"confidence\":0.815530059999999945574700177530758082866668701171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754325,\"end\":755250,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had one in the kitchen.\",\"start\":755298,\"end\":756417,\"confidence\":0.79444795999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790448,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or if the school did.\",\"start\":790835,\"end\":796212,\"confidence\":0.706111200000000049925574785447679460048675537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796727,\"end\":797516,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798015,\"end\":801018,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801390,\"end\":804477,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805922,\"end\":810990,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811573,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where our dorm was.\",\"start\":820261,\"end\":835951,\"confidence\":0.91266214999999994983426176986540667712688446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine where the girls maybe 2 or 3 would set the table.\",\"start\":837703,\"end\":849219,\"confidence\":0.86985590000000001520419345979462377727031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850980,\"end\":852694,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853422,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862948,\"end\":869765,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine.\",\"start\":870472,\"end\":873772,\"confidence\":0.65983190000000002672919663382344879209995269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It would then be the breakfast, we'd clean up the kitchen.\",\"start\":873821,\"end\":877928,\"confidence\":0.84264769999999999949835682855336926877498626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879376,\"end\":879876,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880264,\"end\":886240,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":894009,\"end\":895906,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896700,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft, and it's always here in my head.\",\"start\":909233,\"end\":915245,\"confidence\":0.60368900000000003114308810836519114673137664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940266,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take one and do things like that, things that could occupy you.\",\"start\":940638,\"end\":944467,\"confidence\":0.74986224999999995244337469557649455964565277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945181,\"end\":949367,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039230,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047962,\"end\":1050381,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050623,\"end\":1052849,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053268,\"end\":1055348,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057410,\"end\":1063425,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064217,\"end\":1066141,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066658,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079360,\"end\":1080200,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed, or anything what you'd like to add?\",\"start\":1081330,\"end\":1083770,\"confidence\":0.799683499999999991558752299170009791851043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1083996,\"end\":1084093,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084965,\"end\":1085676,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family, or was you ever denied opportunity to contact your family?\",\"start\":1086176,\"end\":1094766,\"confidence\":0.67605190000000003891500455210916697978973388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was here.\",\"start\":1097550,\"end\":1101475,\"confidence\":0.71394736000000003084409172515734098851680755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was here, I knew that I was getting him every fortnight.\",\"start\":1102692,\"end\":1105515,\"confidence\":0.7856180999999999858829369259183295071125030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106884,\"end\":1108803,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I come out of nursing, I was older and I was able to cope mea in Thornton.\",\"start\":1109141,\"end\":1115505,\"confidence\":0.71304380000000000539017719347612001001834869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116155,\"end\":1116220,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'd had a nursing dunkle Meer eintunken, da wei\\u00dft du, wie ich's\\u2014 but I could hold my own then.\",\"start\":1137940,\"end\":1145211,\"confidence\":0.7982451999999999880941459196037612855434417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343449,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never, ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346117,\"end\":1353798,\"confidence\":0.5659613599999999689060814489494077861309051513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1354041,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned of myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.6107272999999999729681121607427485287189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nurseton.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.680739800000000006008349373587407171726226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503087,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670922,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornston, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671376,\"end\":1678034,\"confidence\":0.61626893000000004807503728443407453596591949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember not.\",\"start\":1680859,\"end\":1682345,\"confidence\":0.55819830000000003611404508774285204708576202392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684332,\"end\":1686399,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing, it was completely different to Thornston.\",\"start\":1686512,\"end\":1690182,\"confidence\":0.8401826999999999490142954527982510626316070556640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they'd done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.7819331000000000475580463898950256407260894775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd been saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.70886152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the self.\",\"start\":2162250,\"end\":2167342,\"confidence\":0.60511093999999998604977236027480103075504302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember one name.\",\"start\":2168813,\"end\":2169880,\"confidence\":0.7398286499999999765719849165179766714572906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert.\",\"start\":2173756,\"end\":2176054,\"confidence\":0.7479154500000000371784381059114821255207061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Robert Watson.\",\"start\":2176345,\"end\":2177154,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177801,\"end\":2178496,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178674,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292813,\"end\":2293408,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295129,\"end\":2295290,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station, and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297316,\"end\":2307822,\"confidence\":0.72668710000000003024211991942138411104679107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2316269,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able\\u2014 I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.6535722600000000159781166075845248997211456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732385,\"end\":2736880,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I'll just put my bed wet and continue.\",\"start\":2752531,\"end\":2758262,\"confidence\":0.750657139999999944990349831641651690006256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758343,\"end\":2760765,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come out from anywhere.\",\"start\":2783502,\"end\":2795705,\"confidence\":0.607594900000000048834181143320165574550628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799270,\"end\":2802174,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802448,\"end\":2802690,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803658,\"end\":2810648,\"confidence\":0.5887634999999999951825202515465207397937774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811474,\"end\":2817849,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161961,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And in Thornton, it was the pupils.\",\"start\":3163044,\"end\":3164587,\"confidence\":0.766400500000000040046188587439246475696563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285205,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3286801,\"end\":3287632,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290280,\"end\":3290843,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse, or should have known of the abuse, The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295866,\"end\":3319189,\"confidence\":0.65493780000000001439985908291419036686420440673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, aye, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.74129765999999996939351376568083651363849639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem, just hold on one moment.\",\"start\":3369350,\"end\":3371046,\"confidence\":0.6091113999999999695234009777777828276157379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, to East Kilbride, walking.\",\"start\":3461860,\"end\":3472678,\"confidence\":0.83929306000000003518124458423699252307415008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519615,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well.\",\"start\":3519922,\"end\":3521895,\"confidence\":0.6202720999999999929030991552281193435192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3522864,\"end\":3528396,\"confidence\":0.4941152300000000163748836712329648435115814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds, then took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.75936466000000002463110604367102496325969696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587152,\"confidence\":0.58043206000000002742211790973669849336147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589624,\"end\":3592818,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594413,\"end\":3595399,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596175,\"end\":3599085,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599634,\"end\":3602298,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602944,\"end\":3606561,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to a nurse then, to Thornton.\",\"start\":3614060,\"end\":3618126,\"confidence\":0.706168649999999953337237457162700593471527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3618968,\"end\":3620410,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3878252,\"end\":3886413,\"confidence\":0.7469590999999999869629618842736817896366119384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890890,\"end\":3894262,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894914,\"end\":3896299,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900362,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything what you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.740348800000000029086777431075461208820343017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night.\",\"start\":4345175,\"end\":4348551,\"confidence\":0.53505765999999999049663301775581203401088714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think about everything that's happened to me when I try to sleep.\",\"start\":4349019,\"end\":4351684,\"confidence\":0.6076125500000000290157231574994511902332305908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4351830,\"end\":4356846,\"confidence\":0.63196379999999996446291561369434930384159088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389775,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I don't know, I still daffed up with my children, but always dealt with that was just myself, by myself.\",\"start\":4406673,\"end\":4415582,\"confidence\":0.71368489999999995543333852765499614179134368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put into secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528372,\"confidence\":0.8314548999999999967513986121048219501972198486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529179,\"end\":4531278,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic\\/child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.84507089999999995821866605183458887040615081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended.\",\"start\":4641184,\"end\":4643641,\"confidence\":0.61285880000000003686722038764855824410915374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I haven't really had an education.\",\"start\":4643898,\"end\":4651861,\"confidence\":0.59051293000000004695948518929071724414825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, um, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.69931536999999999171251374718849547207355499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the whole of your experience in care.\",\"start\":5271038,\"end\":5277858,\"confidence\":0.81444959999999999578079723505652509629726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278583,\"end\":5280115,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health addiction services, GP?\",\"start\":5280720,\"end\":5285737,\"confidence\":0.7628882999999999636742131770006380975246429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286042,\"end\":5289596,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292567,\"end\":5294062,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323560,\"end\":5324924,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with any now.\",\"start\":5325021,\"end\":5328446,\"confidence\":0.5814665999999999446146148329717107117176055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337276,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338970,\"end\":5344465,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346841,\"end\":5348479,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848099,\"end\":5848695,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this Scottish government, about that, the English government about that experiment on weeans.\",\"start\":5851240,\"end\":5858262,\"confidence\":0.6998469000000000495020913149346597492694854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5863897,\"end\":5866378,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5866636,\"end\":5868763,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868828,\"end\":5870713,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experiment, experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.76883310000000004702513933807495050132274627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943675,\"end\":5945937,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all, um, the older ones, they know everything.\",\"start\":5946325,\"end\":5953407,\"confidence\":0.68341620000000002921325403804075904190540313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The 25 and 20-year-old, I have never held anything back from them.\",\"start\":5953521,\"end\":5956996,\"confidence\":0.5078873600000000099186081570223905146121978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you are actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.7493822999999999456832711075549013912677764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have a birth certificate?\",\"start\":6065200,\"end\":6066002,\"confidence\":0.84953259999999997109654259475064463913440704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6066082,\"end\":6070335,\"confidence\":0.93082399999999998474464746323064900934696197509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my birth certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.7863130000000000396909172195591963827610015869140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.92959267000000000980008962869760580360889434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.528950800000000054268411986413411796092987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393990,\"confidence\":0.86147200000000001551825334900058805942535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394250,\"end\":6400690,\"confidence\":0.75030929999999995683168663163087330758571624755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400690,\"end\":6403970,\"confidence\":0.9130903999999999687275931137264706194400787353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6403970,\"end\":6405550,\"confidence\":0.98259854000000002027803702731034718453884124755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405550,\"end\":6406170,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406170,\"end\":6408340,\"confidence\":0.70558136999999998550947566400282084941864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408570,\"end\":6409850,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409850,\"end\":6410350,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410350,\"end\":6411210,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6411210,\"end\":6411210,\"confidence\":0.628375099999999964239805194665677845478057861328125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411210,\"end\":6412090,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412090,\"end\":6412130,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6412130,\"end\":6412150,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:07:50 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
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#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
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#42 {main}
"} 
[2026-08-19 13:08:06] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 1-100 of 424.  
[2026-08-19 13:08:35] production.DEBUG: CheckTranscriptionStatusJob: recording 4284 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:08:35] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. 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name?","start":147969,"end":155348,"confidence":0.92036189999999995503543459562934003770351409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160245,"end":160503,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160567,"end":160809,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember where Thornton was?","start":161358,"end":162955,"confidence":0.86596733000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it was in Crosshouse, between, um, Kilmarnock and Irvine.","start":165350,"end":169919,"confidence":0.9030224700000000215283080251538194715976715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Crosshouse Hospital.","start":170230,"end":171506,"confidence":0.6361514299999999622059476678259670734405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Between Kilmarnock and what area?","start":174207,"end":176314,"confidence":0.88191209999999997659614336953382007777690887451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Irvine.","start":176555,"end":178244,"confidence":0.539913700000000051915094445575959980487823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Irvine, yeah.","start":178935,"end":179933,"confidence":0.77357569999999997722994748983182944357395172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where the home was, it was called Cross House.","start":181107,"end":184899,"confidence":0.8524808999999999858943056096904911100864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"The building was called Cross House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, 4 dorms, but no children.","start":254983,"end":269068,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've been forming because they were named after the islands in Scotland, like Jura and Iona.","start":269571,"end":275753,"confidence":0.88882669999999996957029679833794943988323211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276321,"end":276548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, there, see no one else, and it was weekly.","start":380850,"end":384771,"confidence":0.73583819999999999783568682687473483383655548095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385480,"end":386944,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You came once a fortnight for 2 days, to the Friday and the Sunday.","start":387507,"end":391595,"confidence":0.90135807000000001121264858738868497312068939208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on a Sunday, and that happened every fortnight.","start":392780,"end":396950,"confidence":0.61343329999999995916226680492400191724300384521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402580,"end":402759,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402824,"end":407966,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436197,"end":437743,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cura.","start":438290,"end":438789,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439417,"end":440255,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-O-N-A.","start":440335,"end":440899,"confidence":0.4980177599999999760171931484364904463291168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"J-U-R-E. And I-O-N-E. Yeah.","start":442300,"end":456021,"confidence":0.67180499999999998550492819049395620822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458029,"end":458207,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459570,"end":461209,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.","start":462602,"end":469889,"confidence":0.8296056000000000540950395588879473507404327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477902,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481830,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":501017,"end":524714,"confidence":0.810587500000000016342482922482304275035858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732318,"end":736336,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, and yes.","start":737960,"end":739487,"confidence":0.6221207399999999498874103665002621710300445556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.","start":740532,"end":753312,"confidence":0.88859169999999998434958570214803330600261688232421875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754293,"end":755239,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had a wee kitchen.","start":755306,"end":756251,"confidence":0.78852259999999996242792121847742237150669097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790450,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.","start":790838,"end":796226,"confidence":0.66834369999999998501749587376252748072147369384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796742,"end":797533,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798033,"end":800977,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801369,"end":804456,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805883,"end":811006,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811184,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.","start":820261,"end":836000,"confidence":0.90096620000000005035190042690373957157135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine with the girls.","start":837656,"end":845178,"confidence":0.7689215000000000355129259332898072898387908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe 2 or 3 would set the table.","start":847250,"end":849219,"confidence":0.86334394999999997111217453493736684322357177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850860,"end":852744,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853372,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862940,"end":869823,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.","start":870485,"end":877928,"confidence":0.8691246500000000541064082426601089537143707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879375,"end":879875,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880262,"end":886278,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":893971,"end":895983,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896691,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft and it's always here in my head.","start":909233,"end":915216,"confidence":0.6444748000000000143216993819805793464183807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940260,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could go in and do things like that, things that could occupy you.","start":940632,"end":944432,"confidence":0.6577089000000000407197831009398214519023895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945139,"end":949288,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I do.","start":1039262,"end":1039584,"confidence":0.61514413000000001119360604207031428813934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039681,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047998,"end":1050220,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050655,"end":1052796,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053247,"end":1055308,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057342,"end":1063405,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064197,"end":1066121,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066638,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079380,"end":1080222,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed or anything what you'd like to add?","start":1081355,"end":1083784,"confidence":0.794392699999999951643303575110621750354766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1084027,"end":1084108,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084982,"end":1085581,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?","start":1086213,"end":1094731,"confidence":0.690300759999999957727823129971511662006378173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was there.","start":1097550,"end":1101451,"confidence":0.69360184999999996424691062202327884733676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was there, I knew that I was getting him every fortnight.","start":1102660,"end":1105465,"confidence":0.77921920000000000072759576141834259033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106482,"end":1108804,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.","start":1109143,"end":1115526,"confidence":0.7473880999999999996674659996642731130123138427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116187,"end":1116254,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had had a nursing, took me round, aintongen, the Welsh police.","start":1137960,"end":1143025,"confidence":0.8219933999999999851837628739303909242153167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"But I could hold my own then.","start":1144058,"end":1145140,"confidence":0.72000205999999999928462557363673113286495208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343426,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never ever ran away from Dornan because they had things that I liked to do.","start":1346167,"end":1352241,"confidence":0.58947709999999997609876345450174994766712188720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1353992,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.54778903999999994933745028902194462716579437255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.","start":1492676,"end":1498326,"confidence":0.676659640000000006665459295618347823619842529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503135,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670998,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?","start":1671321,"end":1678034,"confidence":0.6522308999999999468144551428849808871746063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember, not.","start":1679602,"end":1682571,"confidence":0.54006869999999995712869349517859518527984619140625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684362,"end":1686460,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing was completely different to Thornstone.","start":1686670,"end":1690230,"confidence":0.8308683599999999724872168371803127229213714599609375},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they done it.","start":1871546,"end":1876161,"confidence":0.79132323999999998331844608401297591626644134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd be saying it to me.","start":1877197,"end":1878655,"confidence":0.65836536999999994979049233734258450567722320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the\u2014 I can remember one name.","start":2162278,"end":2169849,"confidence":0.6778161499999999506371750612743198871612548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert, Robert Watson.","start":2173760,"end":2177156,"confidence":0.73802566999999996699699522650917060673236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177802,"end":2178449,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178675,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292814,"end":2293411,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295139,"end":2295300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.","start":2297334,"end":2307829,"confidence":0.70369022999999997214359837016672827303409576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2315343,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.52670103000000001447489239581045694649219512939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732310,"end":2736875,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.","start":2752531,"end":2758287,"confidence":0.8536697600000000552000756215420551598072052001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758352,"end":2760749,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.","start":2783502,"end":2795786,"confidence":0.61082256000000001439076413589646108448505401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799268,"end":2802143,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802466,"end":2802563,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.","start":2803306,"end":2810618,"confidence":0.53443384000000004885322368863853625953197479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811504,"end":2817865,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161957,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was the pupils.","start":3163037,"end":3164674,"confidence":0.69106126000000001052825382430455647408962249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285206,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":3286802,"end":3287633,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290404,"end":3290775,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.","start":3295858,"end":3319189,"confidence":0.69091650000000004450129154065507464110851287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, eh, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.75953345999999999360596802944201044738292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3369350,"end":3369988,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":3370122,"end":3370945,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.","start":3461860,"end":3472824,"confidence":0.84083050000000003620925781433470547199249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519629,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.","start":3519937,"end":3528396,"confidence":0.58257119999999995574313516044639982283115386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.7378221000000000362462060365942306816577911376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.","start":3574129,"end":3587203,"confidence":0.5780610999999999943810280456091277301311492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589621,"end":3592798,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594100,"end":3595435,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596152,"end":3599068,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599644,"end":3602304,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602950,"end":3606562,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to the nurse then, to Thornton.","start":3614060,"end":3618148,"confidence":0.6907229999999999758841795483021996915340423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3619790,"end":3620456,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3877827,"end":3886413,"confidence":0.7104643999999999959271690386231057345867156982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890870,"end":3894222,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894909,"end":3896364,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900363,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything that you'd like me to add?","start":4176652,"end":4179360,"confidence":0.74383145999999999986584953148849308490753173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4345175,"end":4356846,"confidence":0.69121529999999997695425690835691057145595550537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389739,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.","start":4406668,"end":4415582,"confidence":0.7346063000000000453582060799817554652690887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528374,"confidence":0.78596275999999998251865918064140714704990386962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529233,"end":4531276,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic, child clinic.","start":4629207,"end":4633253,"confidence":0.783892040000000012156533557572402060031890869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I only lasted 3 months in high school when I attended, so I haven't really had an education.","start":4641184,"end":4651861,"confidence":0.6119594999999999895834434937569312751293182373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.70321069999999996635864363270229659974575042724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the\u2014 of your experience in care.","start":5271150,"end":5277760,"confidence":0.83387339999999998685353830296662636101245880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278469,"end":5280001,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health, addiction services, GP?","start":5280700,"end":5285824,"confidence":0.77527814999999999923119275990757159888744354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286049,"end":5289610,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292559,"end":5294097,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323220,"end":5324990,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with anything else.","start":5324990,"end":5329030,"confidence":0.60049129999999995010995235134032554924488067626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337290,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338950,"end":5344870,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346450,"end":5348610,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848101,"end":5848700,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's not Scottish government, it was the English government that built that experimental wing.","start":5851257,"end":5857843,"confidence":0.584794000000000036010305848321877419948577880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5865317,"end":5866472,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5867268,"end":5868813,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868894,"end":5870764,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experimental institution for children.","start":5871180,"end":5877337,"confidence":0.78888625000000001108446667785756289958953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943676,"end":5945944,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all the older ones.","start":5946333,"end":5949395,"confidence":0.79056760000000003696385419971193186938762664794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"They know everything, the 25 and 20-year-old.","start":5952682,"end":5955007,"confidence":0.6148987999999999676248307878267951309680938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have never held anything back from them.","start":5955105,"end":5956958,"confidence":0.74172676000000004048473556395038031041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you're actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.73009807000000004340023451732122339308261871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you have a birth\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6065200,"end":6070335,"confidence":0.86568904000000002074699523291201330721378326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my bus certificate.","start":6088296,"end":6089394,"confidence":0.5090964000000000044821035771747119724750518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.9295927999999999968849806464277207851409912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.52895060000000004851727908317116089165210723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393775,"confidence":0.86147194999999998632489450756111182272434234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394323,"end":6399958,"confidence":0.7503094999999999625828195348731242120265960693359375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400786,"end":6403577,"confidence":0.9130904699999999873938349992386065423488616943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6404128,"end":6405296,"confidence":0.98259839999999998294555325628607533872127532958984375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405410,"end":6406010,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406156,"end":6408104,"confidence":0.70558094999999998453432681344565935432910919189453125},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408656,"end":6409614,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409792,"end":6410133,"confidence":0.852965100000000031599256544723175466060638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410279,"end":6410912,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6410977,"end":6411172,"confidence":0.6283754999999999757420710011501796543598175048828125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411237,"end":6411740,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":6411821,"end":6411918,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:08:35 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, I just need to ask you again the data protection questions.\",\"start\":7372,\"end\":11286,\"confidence\":0.785172699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, could you confirm for me your date of birth please, Agnes?\",\"start\":11705,\"end\":15996,\"confidence\":0.93705139999999997879598367944709025323390960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tavern Road.\",\"start\":24790,\"end\":26807,\"confidence\":0.8014829999999999454729504577699117362499237060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":27867,\"end\":28444,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let you know, the calls are recorded for training and monitoring purposes.\",\"start\":28925,\"end\":32340,\"confidence\":0.88698619999999994689687810023315250873565673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting.\",\"start\":32772,\"end\":47087,\"confidence\":0.85674459999999996728803353107650764286518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know, following the care setting of Thornton School, you'll then 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between, um, Kilmarnock and Irvine.\",\"start\":165350,\"end\":169919,\"confidence\":0.9030224700000000215283080251538194715976715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Crosshouse Hospital.\",\"start\":170230,\"end\":171506,\"confidence\":0.6361514299999999622059476678259670734405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Between Kilmarnock and what area?\",\"start\":174207,\"end\":176314,\"confidence\":0.88191209999999997659614336953382007777690887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Irvine.\",\"start\":176555,\"end\":178244,\"confidence\":0.539913700000000051915094445575959980487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Irvine, yeah.\",\"start\":178935,\"end\":179933,\"confidence\":0.77357569999999997722994748983182944357395172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where the home was, it was called Cross House.\",\"start\":181107,\"end\":184899,\"confidence\":0.8524808999999999858943056096904911100864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The building was called Cross House?\",\"start\":190747,\"end\":192434,\"confidence\":0.901538430000000001740545485517941415309906005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, the place where the building was built.\",\"start\":193277,\"end\":197087,\"confidence\":0.54914932999999999108098336364491842687129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember who placed you there?\",\"start\":214471,\"end\":216088,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went to there, the nursing, and they there.\",\"start\":218396,\"end\":221290,\"confidence\":0.86110425000000001549693706692778505384922027587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know who 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children.\",\"start\":254983,\"end\":269068,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've been forming because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269571,\"end\":275753,\"confidence\":0.88882669999999996957029679833794943988323211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276321,\"end\":276548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how long you were there for?\",\"start\":296050,\"end\":302171,\"confidence\":0.8922047600000000411313294534920714795589447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Roughly Between 2 years and 2 and a half years.\",\"start\":304046,\"end\":307263,\"confidence\":0.8609343000000000412086365031427703797817230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's employed me to take her out when I was 14 and a half.\",\"start\":308073,\"end\":310504,\"confidence\":0.77144665000000001153779294327250681817531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were roughly there for 2 and a half years?\",\"start\":314316,\"end\":315892,\"confidence\":0.878777860000000021756250134785659611225128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":317220,\"end\":318280,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, there, see no one else, and it was weekly.\",\"start\":380850,\"end\":384771,\"confidence\":0.73583819999999999783568682687473483383655548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385480,\"end\":386944,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You came once a fortnight for 2 days, to the Friday and the Sunday.\",\"start\":387507,\"end\":391595,\"confidence\":0.90135807000000001121264858738868497312068939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on a Sunday, and that happened every fortnight.\",\"start\":392780,\"end\":396950,\"confidence\":0.61343329999999995916226680492400191724300384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402580,\"end\":402759,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402824,\"end\":407966,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436197,\"end\":437743,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cura.\",\"start\":438290,\"end\":438789,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439417,\"end\":440255,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-O-N-A.\",\"start\":440335,\"end\":440899,\"confidence\":0.4980177599999999760171931484364904463291168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"J-U-R-E. And I-O-N-E. Yeah.\",\"start\":442300,\"end\":456021,\"confidence\":0.67180499999999998550492819049395620822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458029,\"end\":458207,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459570,\"end\":461209,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.\",\"start\":462602,\"end\":469889,\"confidence\":0.8296056000000000540950395588879473507404327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477902,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481830,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":501017,\"end\":524714,\"confidence\":0.810587500000000016342482922482304275035858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732318,\"end\":736336,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, and yes.\",\"start\":737960,\"end\":739487,\"confidence\":0.6221207399999999498874103665002621710300445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.\",\"start\":740532,\"end\":753312,\"confidence\":0.88859169999999998434958570214803330600261688232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754293,\"end\":755239,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had a wee kitchen.\",\"start\":755306,\"end\":756251,\"confidence\":0.78852259999999996242792121847742237150669097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790450,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.\",\"start\":790838,\"end\":796226,\"confidence\":0.66834369999999998501749587376252748072147369384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796742,\"end\":797533,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798033,\"end\":800977,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801369,\"end\":804456,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805883,\"end\":811006,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811184,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.\",\"start\":820261,\"end\":836000,\"confidence\":0.90096620000000005035190042690373957157135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine with the girls.\",\"start\":837656,\"end\":845178,\"confidence\":0.7689215000000000355129259332898072898387908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe 2 or 3 would set the table.\",\"start\":847250,\"end\":849219,\"confidence\":0.86334394999999997111217453493736684322357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850860,\"end\":852744,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853372,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862940,\"end\":869823,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.\",\"start\":870485,\"end\":877928,\"confidence\":0.8691246500000000541064082426601089537143707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879375,\"end\":879875,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880262,\"end\":886278,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":893971,\"end\":895983,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896691,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft and it's always here in my head.\",\"start\":909233,\"end\":915216,\"confidence\":0.6444748000000000143216993819805793464183807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940260,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could go in and do things like that, things that could occupy you.\",\"start\":940632,\"end\":944432,\"confidence\":0.6577089000000000407197831009398214519023895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945139,\"end\":949288,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do.\",\"start\":1039262,\"end\":1039584,\"confidence\":0.61514413000000001119360604207031428813934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039681,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047998,\"end\":1050220,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050655,\"end\":1052796,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053247,\"end\":1055308,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057342,\"end\":1063405,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064197,\"end\":1066121,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066638,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079380,\"end\":1080222,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed or anything what you'd like to add?\",\"start\":1081355,\"end\":1083784,\"confidence\":0.794392699999999951643303575110621750354766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1084027,\"end\":1084108,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084982,\"end\":1085581,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?\",\"start\":1086213,\"end\":1094731,\"confidence\":0.690300759999999957727823129971511662006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was there.\",\"start\":1097550,\"end\":1101451,\"confidence\":0.69360184999999996424691062202327884733676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was there, I knew that I was getting him every fortnight.\",\"start\":1102660,\"end\":1105465,\"confidence\":0.77921920000000000072759576141834259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106482,\"end\":1108804,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.\",\"start\":1109143,\"end\":1115526,\"confidence\":0.7473880999999999996674659996642731130123138427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116187,\"end\":1116254,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had had a nursing, took me round, aintongen, the Welsh police.\",\"start\":1137960,\"end\":1143025,\"confidence\":0.8219933999999999851837628739303909242153167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I could hold my own then.\",\"start\":1144058,\"end\":1145140,\"confidence\":0.72000205999999999928462557363673113286495208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343426,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346167,\"end\":1352241,\"confidence\":0.58947709999999997609876345450174994766712188720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1353992,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.54778903999999994933745028902194462716579437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.676659640000000006665459295618347823619842529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503135,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670998,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671321,\"end\":1678034,\"confidence\":0.6522308999999999468144551428849808871746063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember, not.\",\"start\":1679602,\"end\":1682571,\"confidence\":0.54006869999999995712869349517859518527984619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684362,\"end\":1686460,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing was completely different to Thornstone.\",\"start\":1686670,\"end\":1690230,\"confidence\":0.8308683599999999724872168371803127229213714599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.79132323999999998331844608401297591626644134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd be saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.65836536999999994979049233734258450567722320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the\\u2014 I can remember one name.\",\"start\":2162278,\"end\":2169849,\"confidence\":0.6778161499999999506371750612743198871612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert, Robert Watson.\",\"start\":2173760,\"end\":2177156,\"confidence\":0.73802566999999996699699522650917060673236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177802,\"end\":2178449,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178675,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292814,\"end\":2293411,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295139,\"end\":2295300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297334,\"end\":2307829,\"confidence\":0.70369022999999997214359837016672827303409576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2315343,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.52670103000000001447489239581045694649219512939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732310,\"end\":2736875,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.\",\"start\":2752531,\"end\":2758287,\"confidence\":0.8536697600000000552000756215420551598072052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758352,\"end\":2760749,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.\",\"start\":2783502,\"end\":2795786,\"confidence\":0.61082256000000001439076413589646108448505401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799268,\"end\":2802143,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802466,\"end\":2802563,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803306,\"end\":2810618,\"confidence\":0.53443384000000004885322368863853625953197479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811504,\"end\":2817865,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161957,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was the pupils.\",\"start\":3163037,\"end\":3164674,\"confidence\":0.69106126000000001052825382430455647408962249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285206,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":3286802,\"end\":3287633,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290404,\"end\":3290775,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295858,\"end\":3319189,\"confidence\":0.69091650000000004450129154065507464110851287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, eh, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.75953345999999999360596802944201044738292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3369350,\"end\":3369988,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":3370122,\"end\":3370945,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.\",\"start\":3461860,\"end\":3472824,\"confidence\":0.84083050000000003620925781433470547199249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519629,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3519937,\"end\":3528396,\"confidence\":0.58257119999999995574313516044639982283115386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.7378221000000000362462060365942306816577911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587203,\"confidence\":0.5780610999999999943810280456091277301311492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589621,\"end\":3592798,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594100,\"end\":3595435,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596152,\"end\":3599068,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599644,\"end\":3602304,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602950,\"end\":3606562,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to the nurse then, to Thornton.\",\"start\":3614060,\"end\":3618148,\"confidence\":0.6907229999999999758841795483021996915340423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3619790,\"end\":3620456,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3877827,\"end\":3886413,\"confidence\":0.7104643999999999959271690386231057345867156982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890870,\"end\":3894222,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894909,\"end\":3896364,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900363,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything that you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.74383145999999999986584953148849308490753173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4345175,\"end\":4356846,\"confidence\":0.69121529999999997695425690835691057145595550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389739,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.\",\"start\":4406668,\"end\":4415582,\"confidence\":0.7346063000000000453582060799817554652690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528374,\"confidence\":0.78596275999999998251865918064140714704990386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529233,\"end\":4531276,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic, child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.783892040000000012156533557572402060031890869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended, so I haven't really had an education.\",\"start\":4641184,\"end\":4651861,\"confidence\":0.6119594999999999895834434937569312751293182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.70321069999999996635864363270229659974575042724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the\\u2014 of your experience in care.\",\"start\":5271150,\"end\":5277760,\"confidence\":0.83387339999999998685353830296662636101245880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278469,\"end\":5280001,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health, addiction services, GP?\",\"start\":5280700,\"end\":5285824,\"confidence\":0.77527814999999999923119275990757159888744354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286049,\"end\":5289610,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292559,\"end\":5294097,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323220,\"end\":5324990,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with anything else.\",\"start\":5324990,\"end\":5329030,\"confidence\":0.60049129999999995010995235134032554924488067626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337290,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338950,\"end\":5344870,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346450,\"end\":5348610,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848101,\"end\":5848700,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's not Scottish government, it was the English government that built that experimental wing.\",\"start\":5851257,\"end\":5857843,\"confidence\":0.584794000000000036010305848321877419948577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5865317,\"end\":5866472,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5867268,\"end\":5868813,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868894,\"end\":5870764,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.78888625000000001108446667785756289958953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943676,\"end\":5945944,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all the older ones.\",\"start\":5946333,\"end\":5949395,\"confidence\":0.79056760000000003696385419971193186938762664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They know everything, the 25 and 20-year-old.\",\"start\":5952682,\"end\":5955007,\"confidence\":0.6148987999999999676248307878267951309680938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have never held anything back from them.\",\"start\":5955105,\"end\":5956958,\"confidence\":0.74172676000000004048473556395038031041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you're actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.73009807000000004340023451732122339308261871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you have a birth\\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6065200,\"end\":6070335,\"confidence\":0.86568904000000002074699523291201330721378326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my bus certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.5090964000000000044821035771747119724750518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.9295927999999999968849806464277207851409912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.52895060000000004851727908317116089165210723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393775,\"confidence\":0.86147194999999998632489450756111182272434234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394323,\"end\":6399958,\"confidence\":0.7503094999999999625828195348731242120265960693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400786,\"end\":6403577,\"confidence\":0.9130904699999999873938349992386065423488616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6404128,\"end\":6405296,\"confidence\":0.98259839999999998294555325628607533872127532958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405410,\"end\":6406010,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406156,\"end\":6408104,\"confidence\":0.70558094999999998453432681344565935432910919189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408656,\"end\":6409614,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409792,\"end\":6410133,\"confidence\":0.852965100000000031599256544723175466060638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410279,\"end\":6410912,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6410977,\"end\":6411172,\"confidence\":0.6283754999999999757420710011501796543598175048828125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411237,\"end\":6411740,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":6411821,\"end\":6411918,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:08:35 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
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#42 {main}
"} 
[2026-08-19 13:08:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4284 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:08:54] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. 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name?","start":147969,"end":155348,"confidence":0.92036189999999995503543459562934003770351409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160245,"end":160503,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160567,"end":160809,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember where Thornton was?","start":161358,"end":162955,"confidence":0.86596733000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it was in Crosshouse, between, um, Kilmarnock and Irvine.","start":165350,"end":169919,"confidence":0.9030224700000000215283080251538194715976715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Crosshouse Hospital.","start":170230,"end":171506,"confidence":0.6361514299999999622059476678259670734405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Between Kilmarnock and what area?","start":174207,"end":176314,"confidence":0.88191209999999997659614336953382007777690887451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Irvine.","start":176555,"end":178244,"confidence":0.539913700000000051915094445575959980487823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Irvine, yeah.","start":178935,"end":179933,"confidence":0.77357569999999997722994748983182944357395172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where the home was, it was called Cross House.","start":181107,"end":184899,"confidence":0.8524808999999999858943056096904911100864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"The building was called Cross House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, 4 dorms, but no children.","start":254983,"end":269068,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've been forming because they were named after the islands in Scotland, like Jura and Iona.","start":269571,"end":275753,"confidence":0.88882669999999996957029679833794943988323211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276321,"end":276548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, there, see no one else, and it was weekly.","start":380850,"end":384771,"confidence":0.73583819999999999783568682687473483383655548095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385480,"end":386944,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You came once a fortnight for 2 days, to the Friday and the Sunday.","start":387507,"end":391595,"confidence":0.90135807000000001121264858738868497312068939208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on a Sunday, and that happened every fortnight.","start":392780,"end":396950,"confidence":0.61343329999999995916226680492400191724300384521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402580,"end":402759,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402824,"end":407966,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436197,"end":437743,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cura.","start":438290,"end":438789,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439417,"end":440255,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-O-N-A.","start":440335,"end":440899,"confidence":0.4980177599999999760171931484364904463291168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"J-U-R-E. And I-O-N-E. Yeah.","start":442300,"end":456021,"confidence":0.67180499999999998550492819049395620822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458029,"end":458207,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459570,"end":461209,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.","start":462602,"end":469889,"confidence":0.8296056000000000540950395588879473507404327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477902,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481830,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":501017,"end":524714,"confidence":0.810587500000000016342482922482304275035858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732318,"end":736336,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, and yes.","start":737960,"end":739487,"confidence":0.6221207399999999498874103665002621710300445556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.","start":740532,"end":753312,"confidence":0.88859169999999998434958570214803330600261688232421875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754293,"end":755239,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had a wee kitchen.","start":755306,"end":756251,"confidence":0.78852259999999996242792121847742237150669097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790450,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.","start":790838,"end":796226,"confidence":0.66834369999999998501749587376252748072147369384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796742,"end":797533,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798033,"end":800977,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801369,"end":804456,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805883,"end":811006,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811184,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.","start":820261,"end":836000,"confidence":0.90096620000000005035190042690373957157135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine with the girls.","start":837656,"end":845178,"confidence":0.7689215000000000355129259332898072898387908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe 2 or 3 would set the table.","start":847250,"end":849219,"confidence":0.86334394999999997111217453493736684322357177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850860,"end":852744,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853372,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862940,"end":869823,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.","start":870485,"end":877928,"confidence":0.8691246500000000541064082426601089537143707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879375,"end":879875,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880262,"end":886278,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":893971,"end":895983,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896691,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft and it's always here in my head.","start":909233,"end":915216,"confidence":0.6444748000000000143216993819805793464183807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940260,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could go in and do things like that, things that could occupy you.","start":940632,"end":944432,"confidence":0.6577089000000000407197831009398214519023895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945139,"end":949288,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I do.","start":1039262,"end":1039584,"confidence":0.61514413000000001119360604207031428813934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039681,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047998,"end":1050220,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050655,"end":1052796,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053247,"end":1055308,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057342,"end":1063405,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064197,"end":1066121,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066638,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079380,"end":1080222,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed or anything what you'd like to add?","start":1081355,"end":1083784,"confidence":0.794392699999999951643303575110621750354766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1084027,"end":1084108,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084982,"end":1085581,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?","start":1086213,"end":1094731,"confidence":0.690300759999999957727823129971511662006378173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was there.","start":1097550,"end":1101451,"confidence":0.69360184999999996424691062202327884733676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was there, I knew that I was getting him every fortnight.","start":1102660,"end":1105465,"confidence":0.77921920000000000072759576141834259033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106482,"end":1108804,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.","start":1109143,"end":1115526,"confidence":0.7473880999999999996674659996642731130123138427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116187,"end":1116254,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had had a nursing, took me round, aintongen, the Welsh police.","start":1137960,"end":1143025,"confidence":0.8219933999999999851837628739303909242153167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"But I could hold my own then.","start":1144058,"end":1145140,"confidence":0.72000205999999999928462557363673113286495208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343426,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never ever ran away from Dornan because they had things that I liked to do.","start":1346167,"end":1352241,"confidence":0.58947709999999997609876345450174994766712188720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1353992,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.54778903999999994933745028902194462716579437255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.","start":1492676,"end":1498326,"confidence":0.676659640000000006665459295618347823619842529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503135,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670998,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?","start":1671321,"end":1678034,"confidence":0.6522308999999999468144551428849808871746063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember, not.","start":1679602,"end":1682571,"confidence":0.54006869999999995712869349517859518527984619140625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684362,"end":1686460,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing was completely different to Thornstone.","start":1686670,"end":1690230,"confidence":0.8308683599999999724872168371803127229213714599609375},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they done it.","start":1871546,"end":1876161,"confidence":0.79132323999999998331844608401297591626644134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd be saying it to me.","start":1877197,"end":1878655,"confidence":0.65836536999999994979049233734258450567722320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the\u2014 I can remember one name.","start":2162278,"end":2169849,"confidence":0.6778161499999999506371750612743198871612548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert, Robert Watson.","start":2173760,"end":2177156,"confidence":0.73802566999999996699699522650917060673236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177802,"end":2178449,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178675,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292814,"end":2293411,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295139,"end":2295300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.","start":2297334,"end":2307829,"confidence":0.70369022999999997214359837016672827303409576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2315343,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.52670103000000001447489239581045694649219512939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732310,"end":2736875,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.","start":2752531,"end":2758287,"confidence":0.8536697600000000552000756215420551598072052001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758352,"end":2760749,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.","start":2783502,"end":2795786,"confidence":0.61082256000000001439076413589646108448505401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799268,"end":2802143,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802466,"end":2802563,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.","start":2803306,"end":2810618,"confidence":0.53443384000000004885322368863853625953197479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811504,"end":2817865,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161957,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was the pupils.","start":3163037,"end":3164674,"confidence":0.69106126000000001052825382430455647408962249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285206,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":3286802,"end":3287633,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290404,"end":3290775,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.","start":3295858,"end":3319189,"confidence":0.69091650000000004450129154065507464110851287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, eh, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.75953345999999999360596802944201044738292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3369350,"end":3369988,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":3370122,"end":3370945,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.","start":3461860,"end":3472824,"confidence":0.84083050000000003620925781433470547199249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519629,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.","start":3519937,"end":3528396,"confidence":0.58257119999999995574313516044639982283115386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.7378221000000000362462060365942306816577911376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.","start":3574129,"end":3587203,"confidence":0.5780610999999999943810280456091277301311492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589621,"end":3592798,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594100,"end":3595435,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596152,"end":3599068,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599644,"end":3602304,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602950,"end":3606562,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to the nurse then, to Thornton.","start":3614060,"end":3618148,"confidence":0.6907229999999999758841795483021996915340423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3619790,"end":3620456,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3877827,"end":3886413,"confidence":0.7104643999999999959271690386231057345867156982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890870,"end":3894222,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894909,"end":3896364,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900363,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything that you'd like me to add?","start":4176652,"end":4179360,"confidence":0.74383145999999999986584953148849308490753173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4345175,"end":4356846,"confidence":0.69121529999999997695425690835691057145595550537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389739,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.","start":4406668,"end":4415582,"confidence":0.7346063000000000453582060799817554652690887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528374,"confidence":0.78596275999999998251865918064140714704990386962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529233,"end":4531276,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic, child clinic.","start":4629207,"end":4633253,"confidence":0.783892040000000012156533557572402060031890869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I only lasted 3 months in high school when I attended, so I haven't really had an education.","start":4641184,"end":4651861,"confidence":0.6119594999999999895834434937569312751293182373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.70321069999999996635864363270229659974575042724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the\u2014 of your experience in care.","start":5271150,"end":5277760,"confidence":0.83387339999999998685353830296662636101245880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278469,"end":5280001,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health, addiction services, GP?","start":5280700,"end":5285824,"confidence":0.77527814999999999923119275990757159888744354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286049,"end":5289610,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292559,"end":5294097,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323220,"end":5324990,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with anything else.","start":5324990,"end":5329030,"confidence":0.60049129999999995010995235134032554924488067626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337290,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338950,"end":5344870,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346450,"end":5348610,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848101,"end":5848700,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's not Scottish government, it was the English government that built that experimental wing.","start":5851257,"end":5857843,"confidence":0.584794000000000036010305848321877419948577880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5865317,"end":5866472,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5867268,"end":5868813,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868894,"end":5870764,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experimental institution for children.","start":5871180,"end":5877337,"confidence":0.78888625000000001108446667785756289958953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943676,"end":5945944,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all the older ones.","start":5946333,"end":5949395,"confidence":0.79056760000000003696385419971193186938762664794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"They know everything, the 25 and 20-year-old.","start":5952682,"end":5955007,"confidence":0.6148987999999999676248307878267951309680938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have never held anything back from them.","start":5955105,"end":5956958,"confidence":0.74172676000000004048473556395038031041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you're actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.73009807000000004340023451732122339308261871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you have a birth\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6065200,"end":6070335,"confidence":0.86568904000000002074699523291201330721378326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my bus certificate.","start":6088296,"end":6089394,"confidence":0.5090964000000000044821035771747119724750518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.9295927999999999968849806464277207851409912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.52895060000000004851727908317116089165210723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393775,"confidence":0.86147194999999998632489450756111182272434234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394323,"end":6399958,"confidence":0.7503094999999999625828195348731242120265960693359375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400786,"end":6403577,"confidence":0.9130904699999999873938349992386065423488616943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6404128,"end":6405296,"confidence":0.98259839999999998294555325628607533872127532958984375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405410,"end":6406010,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406156,"end":6408104,"confidence":0.70558094999999998453432681344565935432910919189453125},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408656,"end":6409614,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409792,"end":6410133,"confidence":0.852965100000000031599256544723175466060638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410279,"end":6410912,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6410977,"end":6411172,"confidence":0.6283754999999999757420710011501796543598175048828125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411237,"end":6411740,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":6411821,"end":6411918,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:08:53 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, I just need to ask you again the data protection questions.\",\"start\":7372,\"end\":11286,\"confidence\":0.785172699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, could you confirm for me your date of birth please, Agnes?\",\"start\":11705,\"end\":15996,\"confidence\":0.93705139999999997879598367944709025323390960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tavern Road.\",\"start\":24790,\"end\":26807,\"confidence\":0.8014829999999999454729504577699117362499237060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":27867,\"end\":28444,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let you know, the calls are recorded for training and monitoring purposes.\",\"start\":28925,\"end\":32340,\"confidence\":0.88698619999999994689687810023315250873565673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting.\",\"start\":32772,\"end\":47087,\"confidence\":0.85674459999999996728803353107650764286518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know, following the care setting of Thornton School, you'll then 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between, um, Kilmarnock and Irvine.\",\"start\":165350,\"end\":169919,\"confidence\":0.9030224700000000215283080251538194715976715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Crosshouse Hospital.\",\"start\":170230,\"end\":171506,\"confidence\":0.6361514299999999622059476678259670734405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Between Kilmarnock and what area?\",\"start\":174207,\"end\":176314,\"confidence\":0.88191209999999997659614336953382007777690887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Irvine.\",\"start\":176555,\"end\":178244,\"confidence\":0.539913700000000051915094445575959980487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Irvine, yeah.\",\"start\":178935,\"end\":179933,\"confidence\":0.77357569999999997722994748983182944357395172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where the home was, it was called Cross House.\",\"start\":181107,\"end\":184899,\"confidence\":0.8524808999999999858943056096904911100864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The building was called Cross House?\",\"start\":190747,\"end\":192434,\"confidence\":0.901538430000000001740545485517941415309906005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, the place where the building was built.\",\"start\":193277,\"end\":197087,\"confidence\":0.54914932999999999108098336364491842687129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember who placed you there?\",\"start\":214471,\"end\":216088,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went to there, the nursing, and they there.\",\"start\":218396,\"end\":221290,\"confidence\":0.86110425000000001549693706692778505384922027587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know who 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children.\",\"start\":254983,\"end\":269068,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've been forming because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269571,\"end\":275753,\"confidence\":0.88882669999999996957029679833794943988323211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276321,\"end\":276548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how long you were there for?\",\"start\":296050,\"end\":302171,\"confidence\":0.8922047600000000411313294534920714795589447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Roughly Between 2 years and 2 and a half years.\",\"start\":304046,\"end\":307263,\"confidence\":0.8609343000000000412086365031427703797817230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's employed me to take her out when I was 14 and a half.\",\"start\":308073,\"end\":310504,\"confidence\":0.77144665000000001153779294327250681817531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were roughly there for 2 and a half years?\",\"start\":314316,\"end\":315892,\"confidence\":0.878777860000000021756250134785659611225128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":317220,\"end\":318280,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, there, see no one else, and it was weekly.\",\"start\":380850,\"end\":384771,\"confidence\":0.73583819999999999783568682687473483383655548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385480,\"end\":386944,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You came once a fortnight for 2 days, to the Friday and the Sunday.\",\"start\":387507,\"end\":391595,\"confidence\":0.90135807000000001121264858738868497312068939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on a Sunday, and that happened every fortnight.\",\"start\":392780,\"end\":396950,\"confidence\":0.61343329999999995916226680492400191724300384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402580,\"end\":402759,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402824,\"end\":407966,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436197,\"end\":437743,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cura.\",\"start\":438290,\"end\":438789,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439417,\"end\":440255,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-O-N-A.\",\"start\":440335,\"end\":440899,\"confidence\":0.4980177599999999760171931484364904463291168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"J-U-R-E. And I-O-N-E. Yeah.\",\"start\":442300,\"end\":456021,\"confidence\":0.67180499999999998550492819049395620822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458029,\"end\":458207,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459570,\"end\":461209,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.\",\"start\":462602,\"end\":469889,\"confidence\":0.8296056000000000540950395588879473507404327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477902,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481830,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":501017,\"end\":524714,\"confidence\":0.810587500000000016342482922482304275035858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732318,\"end\":736336,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, and yes.\",\"start\":737960,\"end\":739487,\"confidence\":0.6221207399999999498874103665002621710300445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.\",\"start\":740532,\"end\":753312,\"confidence\":0.88859169999999998434958570214803330600261688232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754293,\"end\":755239,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had a wee kitchen.\",\"start\":755306,\"end\":756251,\"confidence\":0.78852259999999996242792121847742237150669097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790450,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.\",\"start\":790838,\"end\":796226,\"confidence\":0.66834369999999998501749587376252748072147369384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796742,\"end\":797533,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798033,\"end\":800977,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801369,\"end\":804456,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805883,\"end\":811006,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811184,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.\",\"start\":820261,\"end\":836000,\"confidence\":0.90096620000000005035190042690373957157135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine with the girls.\",\"start\":837656,\"end\":845178,\"confidence\":0.7689215000000000355129259332898072898387908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe 2 or 3 would set the table.\",\"start\":847250,\"end\":849219,\"confidence\":0.86334394999999997111217453493736684322357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850860,\"end\":852744,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853372,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862940,\"end\":869823,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.\",\"start\":870485,\"end\":877928,\"confidence\":0.8691246500000000541064082426601089537143707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879375,\"end\":879875,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880262,\"end\":886278,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":893971,\"end\":895983,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896691,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft and it's always here in my head.\",\"start\":909233,\"end\":915216,\"confidence\":0.6444748000000000143216993819805793464183807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940260,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could go in and do things like that, things that could occupy you.\",\"start\":940632,\"end\":944432,\"confidence\":0.6577089000000000407197831009398214519023895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945139,\"end\":949288,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do.\",\"start\":1039262,\"end\":1039584,\"confidence\":0.61514413000000001119360604207031428813934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039681,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047998,\"end\":1050220,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050655,\"end\":1052796,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053247,\"end\":1055308,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057342,\"end\":1063405,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064197,\"end\":1066121,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066638,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079380,\"end\":1080222,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed or anything what you'd like to add?\",\"start\":1081355,\"end\":1083784,\"confidence\":0.794392699999999951643303575110621750354766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1084027,\"end\":1084108,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084982,\"end\":1085581,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?\",\"start\":1086213,\"end\":1094731,\"confidence\":0.690300759999999957727823129971511662006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was there.\",\"start\":1097550,\"end\":1101451,\"confidence\":0.69360184999999996424691062202327884733676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was there, I knew that I was getting him every fortnight.\",\"start\":1102660,\"end\":1105465,\"confidence\":0.77921920000000000072759576141834259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106482,\"end\":1108804,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.\",\"start\":1109143,\"end\":1115526,\"confidence\":0.7473880999999999996674659996642731130123138427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116187,\"end\":1116254,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had had a nursing, took me round, aintongen, the Welsh police.\",\"start\":1137960,\"end\":1143025,\"confidence\":0.8219933999999999851837628739303909242153167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I could hold my own then.\",\"start\":1144058,\"end\":1145140,\"confidence\":0.72000205999999999928462557363673113286495208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343426,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346167,\"end\":1352241,\"confidence\":0.58947709999999997609876345450174994766712188720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1353992,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.54778903999999994933745028902194462716579437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.676659640000000006665459295618347823619842529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503135,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670998,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671321,\"end\":1678034,\"confidence\":0.6522308999999999468144551428849808871746063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember, not.\",\"start\":1679602,\"end\":1682571,\"confidence\":0.54006869999999995712869349517859518527984619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684362,\"end\":1686460,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing was completely different to Thornstone.\",\"start\":1686670,\"end\":1690230,\"confidence\":0.8308683599999999724872168371803127229213714599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.79132323999999998331844608401297591626644134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd be saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.65836536999999994979049233734258450567722320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the\\u2014 I can remember one name.\",\"start\":2162278,\"end\":2169849,\"confidence\":0.6778161499999999506371750612743198871612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert, Robert Watson.\",\"start\":2173760,\"end\":2177156,\"confidence\":0.73802566999999996699699522650917060673236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177802,\"end\":2178449,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178675,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292814,\"end\":2293411,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295139,\"end\":2295300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297334,\"end\":2307829,\"confidence\":0.70369022999999997214359837016672827303409576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2315343,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.52670103000000001447489239581045694649219512939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732310,\"end\":2736875,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.\",\"start\":2752531,\"end\":2758287,\"confidence\":0.8536697600000000552000756215420551598072052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758352,\"end\":2760749,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.\",\"start\":2783502,\"end\":2795786,\"confidence\":0.61082256000000001439076413589646108448505401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799268,\"end\":2802143,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802466,\"end\":2802563,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803306,\"end\":2810618,\"confidence\":0.53443384000000004885322368863853625953197479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811504,\"end\":2817865,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161957,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was the pupils.\",\"start\":3163037,\"end\":3164674,\"confidence\":0.69106126000000001052825382430455647408962249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285206,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":3286802,\"end\":3287633,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290404,\"end\":3290775,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295858,\"end\":3319189,\"confidence\":0.69091650000000004450129154065507464110851287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, eh, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.75953345999999999360596802944201044738292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3369350,\"end\":3369988,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":3370122,\"end\":3370945,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.\",\"start\":3461860,\"end\":3472824,\"confidence\":0.84083050000000003620925781433470547199249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519629,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3519937,\"end\":3528396,\"confidence\":0.58257119999999995574313516044639982283115386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.7378221000000000362462060365942306816577911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587203,\"confidence\":0.5780610999999999943810280456091277301311492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589621,\"end\":3592798,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594100,\"end\":3595435,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596152,\"end\":3599068,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599644,\"end\":3602304,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602950,\"end\":3606562,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to the nurse then, to Thornton.\",\"start\":3614060,\"end\":3618148,\"confidence\":0.6907229999999999758841795483021996915340423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3619790,\"end\":3620456,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3877827,\"end\":3886413,\"confidence\":0.7104643999999999959271690386231057345867156982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890870,\"end\":3894222,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894909,\"end\":3896364,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900363,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything that you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.74383145999999999986584953148849308490753173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4345175,\"end\":4356846,\"confidence\":0.69121529999999997695425690835691057145595550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389739,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.\",\"start\":4406668,\"end\":4415582,\"confidence\":0.7346063000000000453582060799817554652690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528374,\"confidence\":0.78596275999999998251865918064140714704990386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529233,\"end\":4531276,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic, child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.783892040000000012156533557572402060031890869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended, so I haven't really had an education.\",\"start\":4641184,\"end\":4651861,\"confidence\":0.6119594999999999895834434937569312751293182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.70321069999999996635864363270229659974575042724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the\\u2014 of your experience in care.\",\"start\":5271150,\"end\":5277760,\"confidence\":0.83387339999999998685353830296662636101245880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278469,\"end\":5280001,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health, addiction services, GP?\",\"start\":5280700,\"end\":5285824,\"confidence\":0.77527814999999999923119275990757159888744354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286049,\"end\":5289610,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292559,\"end\":5294097,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323220,\"end\":5324990,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with anything else.\",\"start\":5324990,\"end\":5329030,\"confidence\":0.60049129999999995010995235134032554924488067626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337290,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338950,\"end\":5344870,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346450,\"end\":5348610,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848101,\"end\":5848700,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's not Scottish government, it was the English government that built that experimental wing.\",\"start\":5851257,\"end\":5857843,\"confidence\":0.584794000000000036010305848321877419948577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5865317,\"end\":5866472,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5867268,\"end\":5868813,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868894,\"end\":5870764,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.78888625000000001108446667785756289958953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943676,\"end\":5945944,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all the older ones.\",\"start\":5946333,\"end\":5949395,\"confidence\":0.79056760000000003696385419971193186938762664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They know everything, the 25 and 20-year-old.\",\"start\":5952682,\"end\":5955007,\"confidence\":0.6148987999999999676248307878267951309680938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have never held anything back from them.\",\"start\":5955105,\"end\":5956958,\"confidence\":0.74172676000000004048473556395038031041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you're actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.73009807000000004340023451732122339308261871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you have a birth\\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6065200,\"end\":6070335,\"confidence\":0.86568904000000002074699523291201330721378326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my bus certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.5090964000000000044821035771747119724750518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.9295927999999999968849806464277207851409912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.52895060000000004851727908317116089165210723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393775,\"confidence\":0.86147194999999998632489450756111182272434234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394323,\"end\":6399958,\"confidence\":0.7503094999999999625828195348731242120265960693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400786,\"end\":6403577,\"confidence\":0.9130904699999999873938349992386065423488616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6404128,\"end\":6405296,\"confidence\":0.98259839999999998294555325628607533872127532958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405410,\"end\":6406010,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406156,\"end\":6408104,\"confidence\":0.70558094999999998453432681344565935432910919189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408656,\"end\":6409614,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409792,\"end\":6410133,\"confidence\":0.852965100000000031599256544723175466060638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410279,\"end\":6410912,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6410977,\"end\":6411172,\"confidence\":0.6283754999999999757420710011501796543598175048828125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411237,\"end\":6411740,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":6411821,\"end\":6411918,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:08:53 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
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#42 {main}
"} 
[2026-08-19 13:09:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4284 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:09:12] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. 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name?","start":147969,"end":155348,"confidence":0.92036189999999995503543459562934003770351409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160245,"end":160503,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton.","start":160567,"end":160809,"confidence":0.7887049299999999707466713516623713076114654541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember where Thornton was?","start":161358,"end":162955,"confidence":0.86596733000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it was in Crosshouse, between, um, Kilmarnock and Irvine.","start":165350,"end":169919,"confidence":0.9030224700000000215283080251538194715976715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Crosshouse Hospital.","start":170230,"end":171506,"confidence":0.6361514299999999622059476678259670734405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Between Kilmarnock and what area?","start":174207,"end":176314,"confidence":0.88191209999999997659614336953382007777690887451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Irvine.","start":176555,"end":178244,"confidence":0.539913700000000051915094445575959980487823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Irvine, yeah.","start":178935,"end":179933,"confidence":0.77357569999999997722994748983182944357395172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where the home was, it was called Cross House.","start":181107,"end":184899,"confidence":0.8524808999999999858943056096904911100864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"The building was called Cross House?","start":190747,"end":192434,"confidence":0.901538430000000001740545485517941415309906005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, the place where the building was built.","start":193277,"end":197087,"confidence":0.54914932999999999108098336364491842687129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember who placed you there?","start":214471,"end":216088,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went to there, the nursing, and they there.","start":218396,"end":221290,"confidence":0.86110425000000001549693706692778505384922027587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know who placed me.","start":221925,"end":222965,"confidence":0.53991639999999996302193494557286612689495086669921875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":235179,"end":235848,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next question: what type of setting was Thornton?","start":236387,"end":239584,"confidence":0.86266494000000004671591113947215490043163299560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was more or less the same as Nerpton, but more modern.","start":243716,"end":248198,"confidence":0.73559885999999996553100345408893190324306488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"The building was more modern.","start":251552,"end":252767,"confidence":0.51120010000000004612985549101722426712512969970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, 4 dorms, but no children.","start":254983,"end":269068,"confidence":0.7737992399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've been forming because they were named after the islands in Scotland, like Jura and Iona.","start":269571,"end":275753,"confidence":0.88882669999999996957029679833794943988323211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":276321,"end":276548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say Farnham was a residential school?","start":280209,"end":282413,"confidence":0.79965984999999994986552565023885108530521392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":291287,"end":291335,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember, Agnes, how long you were there for?","start":296050,"end":302171,"confidence":0.8922047600000000411313294534920714795589447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Roughly Between 2 years and 2 and a half years.","start":304046,"end":307263,"confidence":0.8609343000000000412086365031427703797817230224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He's employed me to take her out when I was 14 and a half.","start":308073,"end":310504,"confidence":0.77144665000000001153779294327250681817531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were roughly there for 2 and a half years?","start":314316,"end":315892,"confidence":0.878777860000000021756250134785659611225128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":317220,"end":318280,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And you believe you left her when you was 14 and a half?","start":323440,"end":326256,"confidence":0.528719399999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":326808,"end":326987,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":327961,"end":328530,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.","start":338675,"end":346126,"confidence":0.8949531299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"First, we're just going to speak about the accommodation.","start":346784,"end":349176,"confidence":0.87690889999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in a few sentences, would you be able to describe for me what the accommodation was like?","start":349995,"end":355133,"confidence":0.9084472999999999576203890683245845139026641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, what, in Endebolton?","start":357846,"end":358914,"confidence":0.7813282999999999756113311377703212201595306396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?","start":360027,"end":367010,"confidence":0.9074044999999999472350964424549601972103118896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I resided there.","start":367058,"end":368221,"confidence":0.6375794999999999657092075722175650298595428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I got home once a fortnight in Thornton.","start":368270,"end":370595,"confidence":0.8846590500000000023561597117804922163486480712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You went home once a fortnight?","start":371160,"end":372630,"confidence":0.86288726000000004479062454265658743679523468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":373457,"end":374239,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But the rest of the time you were staying at Thornton?","start":375656,"end":377675,"confidence":0.90218352999999995578406242202618159353733062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went out to Thornton, there, see no one else, and it was weekly.","start":380850,"end":384771,"confidence":0.73583819999999999783568682687473483383655548095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was fortnightly.","start":385480,"end":386944,"confidence":0.80126799999999998025401737322681583464145660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You came once a fortnight for 2 days, to the Friday and the Sunday.","start":387507,"end":391595,"confidence":0.90135807000000001121264858738868497312068939208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to be back on a Sunday, and that happened every fortnight.","start":392780,"end":396950,"confidence":0.61343329999999995916226680492400191724300384521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":402580,"end":402759,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your dormitories like at Thornton School?","start":402824,"end":407966,"confidence":0.88432589999999999808011352797620929777622222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, the dormitories, obviously they were named with different names and everything.","start":410200,"end":414949,"confidence":0.8240925999999999529421756960800848901271820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We all had our own separate rooms.","start":415998,"end":418017,"confidence":0.72529816999999996429693283062078990042209625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Your own separate rooms.","start":423090,"end":424457,"confidence":0.7575413600000000524659071743371896445751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?","start":425052,"end":435444,"confidence":0.89725569999999998938022827132954262197017669677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sure it will.","start":436197,"end":437743,"confidence":0.50639749999999994489741084180423058569431304931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cura.","start":438290,"end":438789,"confidence":0.58362890000000000600977045905892737209796905517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How would you spell that?","start":439417,"end":440255,"confidence":0.7585652499999999687219087718403898179531097412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I-O-N-A.","start":440335,"end":440899,"confidence":0.4980177599999999760171931484364904463291168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"J-U-R-E. And I-O-N-E. Yeah.","start":442300,"end":456021,"confidence":0.67180499999999998550492819049395620822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky.","start":458029,"end":458207,"confidence":0.636892000000000013670842236024327576160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sky, as in the Isle of Skye.","start":459570,"end":461209,"confidence":0.8519832000000000515882447871263138949871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.","start":462602,"end":469889,"confidence":0.8296056000000000540950395588879473507404327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mull.","start":471216,"end":472396,"confidence":0.767471730000000018634409570950083434581756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"M-U-L-L. And Mull.","start":473140,"end":476019,"confidence":0.71995339999999996560831050373963080346584320068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":476877,"end":477902,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.","start":481830,"end":488925,"confidence":0.848169860000000053190660764812491834163665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.","start":490039,"end":500628,"confidence":0.85610960000000002612097205201280303299427032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.","start":501017,"end":524714,"confidence":0.810587500000000016342482922482304275035858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I've just got so far that I've got a pattern, mirrorless.","start":526063,"end":528811,"confidence":0.662164329999999967668600220349617302417755126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, say that again.","start":530562,"end":531269,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying there was a pattern, mirrorless.","start":532361,"end":533839,"confidence":0.71224100000000001298161578233703039586544036865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Call it a repetitive pattern.","start":536580,"end":538567,"confidence":0.669692500000000023874235921539366245269775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there was a pattern.","start":539284,"end":540897,"confidence":0.70104610000000000535891331310267560184001922607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":543220,"end":543284,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.","start":543559,"end":548455,"confidence":0.7676319499999999518280446864082477986812591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on the Sunday.","start":548972,"end":550249,"confidence":0.819970899999999947027617963613010942935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\u2014 and everyone had their own separate rooms.","start":550950,"end":562018,"confidence":0.90961780000000003187921038261265493929386138916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":563063,"end":563616,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you start\u2014 and then I've got: there was a pattern.","start":564542,"end":567498,"confidence":0.77190583999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the pattern, if you're able to remember?","start":568728,"end":571515,"confidence":0.88842549999999997911714899601065553724765777587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was talking about something else.","start":574070,"end":576536,"confidence":0.69179599999999996651212086362647823989391326904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":576699,"end":577009,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh no, it's okay.","start":577352,"end":578186,"confidence":0.5372413000000000327105453834519721567630767822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Like I said, you don't have to apologise.","start":578333,"end":579378,"confidence":0.708716499999999971493025441304780542850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was talking about something else with the pattern.","start":580570,"end":583327,"confidence":0.80278309999999997170760934750433079898357391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?","start":585830,"end":591312,"confidence":0.91613233000000005024077154303085990250110626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you Endura, Iona, Sky, or Mole?","start":591506,"end":593457,"confidence":0.91825955999999997469984691633726470172405242919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.","start":594305,"end":601488,"confidence":0.8596255999999999897198676990228705108165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember what the overall hygiene and cleanliness of the dorms were?","start":607298,"end":613063,"confidence":0.88231979999999998742765683346078731119632720947265625},{"sentiment":"POSITIVE","speaker":"B","text":"They were spotless.","start":614764,"end":615299,"confidence":0.480226219999999981435934159890166483819484710693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.","start":616920,"end":634190,"confidence":0.67476029999999997954773789388127624988555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.","start":653558,"end":673590,"confidence":0.877501960000000025274857762269675731658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona as the these were for the girls.","start":673655,"end":677803,"confidence":0.92310535999999998590936911568860523402690887451171875},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":678466,"end":679485,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves.","start":679598,"end":681200,"confidence":0.76261480000000003709459406309179030358791351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we had to\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":681556,"end":688863,"confidence":0.87833890000000003350777433297480456531047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":690187,"end":690461,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was ever provided clothing by the establishment?","start":691317,"end":695338,"confidence":0.67369646000000005248153911452391184866428375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, I can't remember.","start":697565,"end":699986,"confidence":0.5978904000000000440451231042970903217792510986328125},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":700680,"end":701148,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remember I had clothes I don't know if they bought them or if my mother bought them.","start":702052,"end":708640,"confidence":0.79453987000000003693145345096127130091190338134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":709637,"end":710275,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like when you was at Tharnston?","start":727233,"end":731168,"confidence":0.92109494999999996789341594194411300122737884521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it\u2014 did you have 3 meals a day, and was there any choice?","start":732318,"end":736336,"confidence":0.92049250000000004678923914980259723961353302001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, and yes.","start":737960,"end":739487,"confidence":0.6221207399999999498874103665002621710300445556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.","start":740532,"end":753312,"confidence":0.88859169999999998434958570214803330600261688232421875},{"sentiment":"POSITIVE","speaker":"B","text":"It was all there for us.","start":754293,"end":755239,"confidence":0.57921739999999999337632061724434606730937957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"We had a wee kitchen.","start":755306,"end":756251,"confidence":0.78852259999999996242792121847742237150669097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so we had our own kitchen where cereal was provided for us.","start":769246,"end":772998,"confidence":0.81724439999999998196500428093713708221912384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.","start":777148,"end":790450,"confidence":0.77255726000000002340328819627757184207439422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.","start":790838,"end":796226,"confidence":0.66834369999999998501749587376252748072147369384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":796742,"end":797533,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":798033,"end":800977,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":801369,"end":804456,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember what your daily routine was like at the institution?","start":805883,"end":811006,"confidence":0.83912735999999998881548890494741499423980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.","start":811184,"end":818243,"confidence":0.84854660000000003972076001446112059056758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And get ready.","start":819216,"end":820052,"confidence":0.67888004000000001791903514458681456744670867919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.","start":820261,"end":836000,"confidence":0.90096620000000005035190042690373957157135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"The kitchen was there and we'd be able to go in and just get\u2014 it was like a routine with the girls.","start":837656,"end":845178,"confidence":0.7689215000000000355129259332898072898387908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe 2 or 3 would set the table.","start":847250,"end":849219,"confidence":0.86334394999999997111217453493736684322357177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, for breakfast for all of us.","start":850860,"end":852744,"confidence":0.65655479999999999396465000245370902121067047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.","start":853372,"end":861020,"confidence":0.9162864699999999640311898474465124309062957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was all there.","start":861155,"end":861798,"confidence":0.72011535999999998214349261616007424890995025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just come in and start doing\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.","start":862940,"end":869823,"confidence":0.83314465999999998135905343588092364370822906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.","start":870485,"end":877928,"confidence":0.8691246500000000541064082426601089537143707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":879375,"end":879875,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.","start":880262,"end":886278,"confidence":0.82519909999999996319530737309833057224750518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":893971,"end":895983,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.","start":896691,"end":902543,"confidence":0.81732139999999997570512277889065444469451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mhm.","start":904382,"end":905078,"confidence":0.64409905999999994552496218602755106985569000244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What would happen following school?","start":905343,"end":906686,"confidence":0.89673769999999997093453885099734179675579071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know that's made sound daft and it's always here in my head.","start":909233,"end":915216,"confidence":0.6444748000000000143216993819805793464183807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm talking the Haud Goch, the Haud Goch Forest, the animals.","start":917440,"end":923618,"confidence":0.7131936599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And chickens and things like that.","start":925891,"end":927441,"confidence":0.7408041400000000553660584046156145632266998291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.","start":928473,"end":940260,"confidence":0.86122339999999997228741221988457255065441131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could go in and do things like that, things that could occupy you.","start":940632,"end":944432,"confidence":0.6577089000000000407197831009398214519023895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, I even went to the Girl Guides in Thornton.","start":945139,"end":949288,"confidence":0.767552550000000000096633812063373625278472900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You was in the Girl Guides, did you say?","start":956839,"end":959248,"confidence":0.89400279999999998636894815717823803424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I used to get to Kilmanoch City Centre.","start":959992,"end":965989,"confidence":0.82837104999999999765947222840622998774051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the Girl Guides up there.","start":966071,"end":967369,"confidence":0.88888924999999996412469727147254161536693572998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Kilmanoch City Centre?","start":970060,"end":971221,"confidence":0.87387687000000002779387386908638291060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":972448,"end":972775,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was that for?","start":973119,"end":973953,"confidence":0.77482700000000004347811000116053037345409393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"The girls' gates, that's where they were based.","start":975577,"end":978907,"confidence":0.8867293000000000535720801053685136139392852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, to attend.","start":979376,"end":979975,"confidence":0.79338085999999996555942516351933591067790985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha.","start":989250,"end":990121,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just repeat what I've said, all of it so far.","start":990525,"end":995220,"confidence":0.79546159999999999090647406774223782122135162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got, I went home once a fortnight for 2 days, Friday to Sunday.","start":995670,"end":1000347,"confidence":0.87882095999999998436891246456070803105831146240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had to be back on Sunday.","start":1000829,"end":1002260,"confidence":0.84727629999999998222648400769685395061969757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.","start":1002437,"end":1008564,"confidence":0.9010618299999999525340399486594833433628082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in either Skye or Iona, as these were for the girls.","start":1009109,"end":1012860,"confidence":0.91625849999999997574917642850778065621852874755859375},{"sentiment":"POSITIVE","speaker":"A","text":"The dorms were spotless.","start":1013517,"end":1014591,"confidence":0.81937486000000003816268190348637290298938751220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.","start":1014735,"end":1022254,"confidence":0.87085150000000000058975047068088315427303314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if I was given clothes by the institution.","start":1022991,"end":1025444,"confidence":0.620798900000000042354031393188051879405975341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.","start":1025941,"end":1030734,"confidence":0.70620700000000002916067387559451162815093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't know.","start":1031230,"end":1031968,"confidence":0.57293150000000003796429837166215293109416961669921875},{"sentiment":"POSITIVE","speaker":"A","text":"We had 3 meals a day and we were able to have a choice.","start":1032689,"end":1035366,"confidence":0.53905093999999997844696508764172904193401336669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had our own kitchen where cereal was provided for us.","start":1035815,"end":1038717,"confidence":0.74178109999999997103969917588983662426471710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I do.","start":1039262,"end":1039584,"confidence":0.61514413000000001119360604207031428813934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daily routine was to wake up, shower, get ready, and go to our breakfast\/kitchen hall, which was on our dorm floor.","start":1039681,"end":1046713,"confidence":0.88304649999999995646504657997866161167621612548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"The girls would set the table, 2 or 3 of us.","start":1047998,"end":1050220,"confidence":0.87460773999999996686227632380905561149120330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The food would be put in the middle of the table for us all.","start":1050655,"end":1052796,"confidence":0.81375439999999998885726881781010888516902923583984375},{"sentiment":"POSITIVE","speaker":"A","text":"We would help ourselves and clean up our dishes.","start":1053247,"end":1055308,"confidence":0.49559735999999998679044210803112946450710296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would then go downstairs to the classrooms, as now we would have school.","start":1057342,"end":1063405,"confidence":0.874634860000000013968701750854961574077606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton had animals, goats, chickens.","start":1064197,"end":1066121,"confidence":0.7712704500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There would There were huts for woodworking, etc.","start":1066638,"end":1069910,"confidence":0.8815893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were activities to occupy you.","start":1070393,"end":1072567,"confidence":0.77995270000000005428120175565709359943866729736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in the Girl Guides.","start":1072954,"end":1074033,"confidence":0.8976427300000000553126255908864550292491912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be taken to Kilmarnock city centre to attend the Girl Guides.","start":1074162,"end":1077219,"confidence":0.840196399999999954388840706087648868560791015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, correct.","start":1079380,"end":1080222,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what I've missed or anything what you'd like to add?","start":1081355,"end":1083784,"confidence":0.794392699999999951643303575110621750354766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1084027,"end":1084108,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1084982,"end":1085581,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?","start":1086213,"end":1094731,"confidence":0.690300759999999957727823129971511662006378173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, because I was there.","start":1097550,"end":1101451,"confidence":0.69360184999999996424691062202327884733676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was there, I knew that I was getting him every fortnight.","start":1102660,"end":1105465,"confidence":0.77921920000000000072759576141834259033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I didn't think I'd really bother.","start":1106482,"end":1108804,"confidence":0.56771563999999996585898998091579414904117584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.","start":1109143,"end":1115526,"confidence":0.7473880999999999996674659996642731130123138427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1116187,"end":1116254,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I don't think I bothered to contact my family as I was able to see them on the weekend.","start":1123873,"end":1127578,"confidence":0.490744169999999979570048935784143395721912384033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aha.","start":1130928,"end":1131123,"confidence":0.59379375000000000905941988094127736985683441162109375},{"sentiment":"POSITIVE","speaker":"B","text":"I think it was called, I was older and I was more mature.","start":1131317,"end":1134884,"confidence":0.5361816999999999833192987352958880364894866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I could cope easier.","start":1135695,"end":1136668,"confidence":0.4460285600000000183484871740802191197872161865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had had a nursing, took me round, aintongen, the Welsh police.","start":1137960,"end":1143025,"confidence":0.8219933999999999851837628739303909242153167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"But I could hold my own then.","start":1144058,"end":1145140,"confidence":0.72000205999999999928462557363673113286495208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.","start":1165300,"end":1172419,"confidence":0.494817879999999987727932193593005649745464324951171875},{"sentiment":"POSITIVE","speaker":"A","text":"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.","start":1172840,"end":1183133,"confidence":0.81498325000000004791900209966115653514862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There were still bullies in Thornton, but I could handle my own by then.","start":1183279,"end":1186194,"confidence":0.51284960000000001656417225603945553302764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":1186599,"end":1187164,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1188212,"end":1188551,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1188761,"end":1190954,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One moment, just while I fix the grammar.","start":1192469,"end":1196903,"confidence":0.7626956700000000477501771456445567309856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just fixing the punctuation and grammar, that's all.","start":1202400,"end":1205065,"confidence":0.687758740000000035053062674705870449542999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now on to the next question.","start":1205839,"end":1211041,"confidence":0.77593970000000000997175675365724600851535797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, Agnes, how did the other children genuinely treat you whilst you were there?","start":1211332,"end":1217302,"confidence":0.738367699999999960169816404231823980808258056640625},{"sentiment":"POSITIVE","speaker":"B","text":"I felt was that I was treated better.","start":1232932,"end":1234982,"confidence":0.71257150000000002432187784506822936236858367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And is this in relation to the children, how they treated you?","start":1241622,"end":1243888,"confidence":0.552972440000000009518998922430910170078277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh-huh.","start":1245221,"end":1245398,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, the older ones, the older ones, they did try to bully the younger ones.","start":1246121,"end":1252559,"confidence":0.53051210000000004196607505946303717792034149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?","start":1254515,"end":1262374,"confidence":0.7661041600000000340031647283467464148998260498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?","start":1271442,"end":1278372,"confidence":0.58760880000000004219629090584930963814258575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":1280359,"end":1280778,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"At the time, I was only caring about myself, getting myself through.","start":1283281,"end":1286446,"confidence":0.6140501000000000431100488640367984771728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Where I was.","start":1290908,"end":1291455,"confidence":0.72282404000000000099390717878122813999652862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went there, I didn't know anybody.","start":1295372,"end":1296936,"confidence":0.60673220000000005480700338011956773698329925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't know, but there was older ones older than me.","start":1299053,"end":1301902,"confidence":0.72506833000000003863760866806842386722564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I went in there, I was 12.","start":1302355,"end":1303553,"confidence":0.84564329999999998666027067883987911045551300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was older ones.","start":1303974,"end":1304767,"confidence":0.82121085999999998694676150989835150539875030517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And they did try to bully the younger beans.","start":1306793,"end":1310012,"confidence":0.61235534999999996497166421249858103692531585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, there's some that couldn't it.","start":1311994,"end":1313321,"confidence":0.59544176000000004211898385619861073791980743408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.","start":1315710,"end":1322213,"confidence":0.68949380000000004553584176392178051173686981201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I argued with them.","start":1322277,"end":1323104,"confidence":0.5860780500000000170501834872993640601634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know, then one thing I can say about something is I never ever run away from it.","start":1325439,"end":1330067,"confidence":0.68298199999999997800159690086729824542999267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that environment would help me even though other than people were trying to bully.","start":1332743,"end":1343426,"confidence":0.5233723500000000417031742472318001091480255126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never ever ran away from Dornan because they had things that I liked to do.","start":1346167,"end":1352241,"confidence":0.58947709999999997609876345450174994766712188720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.","start":1353992,"end":1360745,"confidence":0.65761035999999994938747249761945568025112152099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"We had the goats, we had chickens, we had the woodworkin' class and all that.","start":1361005,"end":1364805,"confidence":0.83010083000000001174356611954863183200359344482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They had things for us to do.","start":1365552,"end":1366770,"confidence":0.7146488399999999518996673941728658974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They had the football pitch for us, things like that, activities and whatever.","start":1368805,"end":1373881,"confidence":0.8404677499999999579216591882868669927120208740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They had all that for us.","start":1374526,"end":1375477,"confidence":0.7251195299999999566153974228654988110065460205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, Agnes.","start":1376444,"end":1377394,"confidence":0.78465116000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the other children treating me as a normal person.","start":1400448,"end":1403006,"confidence":0.72592175000000003226574563086614944040775299072265625},{"sentiment":"POSITIVE","speaker":"A","text":"We had our squabbles, but I felt as though I was treated better there.","start":1403826,"end":1406802,"confidence":0.734318800000000049266191126662306487560272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older kids, they did try to bully the younger ones.","start":1407301,"end":1409602,"confidence":0.4942568800000000095451468951068818569183349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"As I was old enough at this point, I was able to stand against them.","start":1410103,"end":1413072,"confidence":0.74238440000000005536406888495548628270626068115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.","start":1413814,"end":1422855,"confidence":0.54778903999999994933745028902194462716579437255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I was there, I didn't know anyone.","start":1424580,"end":1426326,"confidence":0.62721970000000004663576191887841559946537017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 12 when I first went in there.","start":1426536,"end":1428573,"confidence":0.87065179999999997573212340284953825175762176513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"The older ones would try to bully the younger ones, but I would stand up for them and myself.","start":1429041,"end":1432905,"confidence":0.754119100000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't try to run away from Tarnton because they had things I liked there.","start":1433660,"end":1437348,"confidence":0.599866870000000051987854021717794239521026611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They never had anything like that at Nurston.","start":1438044,"end":1440487,"confidence":0.61615187000000004591271363096893765032291412353515625},{"sentiment":"POSITIVE","speaker":"A","text":"There was things for us to do, activities we could attend, etc.","start":1440956,"end":1444909,"confidence":0.6121145999999999531837602262385189533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this, uh, so far is this correct?","start":1446482,"end":1448429,"confidence":0.86987345999999998724661054438911378383636474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":1449330,"end":1450252,"confidence":0.587157130000000027081341613666154444217681884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add?","start":1450819,"end":1452486,"confidence":0.9142124700000000547817080587265081703662872314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no.","start":1457045,"end":1457656,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1457805,"end":1458119,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember his name?","start":1475204,"end":1476160,"confidence":0.84789955999999999658456317774835042655467987060546875},{"sentiment":"POSITIVE","speaker":"B","text":"He was really nice.","start":1476208,"end":1476953,"confidence":0.9747774000000000160781610247795470058917999267578125},{"sentiment":"POSITIVE","speaker":"B","text":"It was really nice.","start":1477131,"end":1478475,"confidence":0.98605520000000002056594894384033977985382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I can't remember his name.","start":1481560,"end":1483829,"confidence":0.4945691500000000129233512780047021806240081787109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":1487356,"end":1487886,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.","start":1492676,"end":1498326,"confidence":0.676659640000000006665459295618347823619842529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker would come in and see me.","start":1499359,"end":1500892,"confidence":0.85671580000000002730331516431760974228382110595703125},{"sentiment":"POSITIVE","speaker":"A","text":"He was really nice, but I can't remember his name.","start":1500972,"end":1503135,"confidence":0.7787252000000000062840399550623260438442230224609375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":1505100,"end":1505535,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just going to be in relation to the staff.","start":1505599,"end":1508935,"confidence":0.802533860000000043299905883031897246837615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How did the staff genuinely treat you?","start":1509386,"end":1511336,"confidence":0.71907485000000004315978685554000549018383026123046875},{"sentiment":"POSITIVE","speaker":"B","text":"It treated me just as normal, just like a normal person.","start":1515533,"end":1520834,"confidence":0.60266059999999999075015466587501578032970428466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't like being in care.","start":1524200,"end":1526885,"confidence":0.86290829999999996147153069614432752132415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I liked it, but I didn't like being in care, if you understand what I'm talking about.","start":1526966,"end":1531286,"confidence":0.472356739999999997170476717656129039824008941650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I like talking, but I didn't like being in care because I still didn't understand.","start":1532078,"end":1537237,"confidence":0.60926895999999997055596168138436041772365570068359375},{"sentiment":"POSITIVE","speaker":"B","text":"But I was mature enough to get myself through it, and that\u2014 but the staff were okay.","start":1537960,"end":1545226,"confidence":0.79230590000000000738822336643352173268795013427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had any problems with the staff.","start":1545597,"end":1547226,"confidence":0.4779617800000000027438318284112028777599334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't have any staff holding me down.","start":1547952,"end":1549952,"confidence":0.66829777000000001319079956374480389058589935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, one moment.","start":1552620,"end":1553415,"confidence":0.50428470000000003015117044924409128725528717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] But the staff treated me just as normal, like I was a normal person.","start":1564280,"end":1568305,"confidence":0.5045150499999999649247683919384144246578216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't like being in care, but I liked Thornton.","start":1568835,"end":1571545,"confidence":0.550185799999999947118567433790303766727447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I still don't understand why I was there, but I was more mature to deal with it.","start":1572043,"end":1575780,"confidence":0.483938429999999975006375052544171921908855438232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?","start":1577015,"end":1585323,"confidence":0.64215379999999999682813722756691277027130126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that I can remember, no.","start":1586992,"end":1589079,"confidence":0.6008863399999999632683511663344688713550567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're going to be moving on to the next question, Agnes.","start":1618495,"end":1620998,"confidence":0.87358546000000003584062824302236549556255340576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.","start":1621624,"end":1627850,"confidence":0.9389335500000000056530780057073570787906646728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.","start":1628700,"end":1642389,"confidence":0.721024630000000055218833949766121804714202880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.","start":1643464,"end":1670998,"confidence":0.87527776000000001577205921421409584581851959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?","start":1671321,"end":1678034,"confidence":0.6522308999999999468144551428849808871746063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, that I can remember, not.","start":1679602,"end":1682571,"confidence":0.54006869999999995712869349517859518527984619140625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":1684362,"end":1686460,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"With the setting of the nursing was completely different to Thornstone.","start":1686670,"end":1690230,"confidence":0.8308683599999999724872168371803127229213714599609375},{"sentiment":"POSITIVE","speaker":"B","text":"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.","start":1691792,"end":1695752,"confidence":0.7481721599999999749996959508280269801616668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":1695752,"end":1697265,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"POSITIVE","speaker":"B","text":"[Speaker] Eh, around my age, and I liked it.","start":1697265,"end":1702539,"confidence":0.678326699999999949142193145235069096088409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I didn't feel neglected.","start":1705459,"end":1708134,"confidence":0.638775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away on trips and whatever and all that.","start":1709500,"end":1711920,"confidence":0.5382398999999999933407934804563410580158233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never had that in Ayrshire.","start":1711986,"end":1712983,"confidence":0.494549159999999987658014788394211791455745697021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They took us away, eh, to leisure centres, the beach, destruction.","start":1715580,"end":1728307,"confidence":0.70022240000000002257962705698446370661258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.","start":1728355,"end":1735542,"confidence":0.60898536000000003109988711003097705543041229248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got, um, no, not that I can remember.","start":1753968,"end":1756850,"confidence":0.73946034999999998849062876615789718925952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornton was completely different to Nursen.","start":1757269,"end":1759168,"confidence":0.7749350699999999481093482245341874659061431884765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was able to make friends here.","start":1759603,"end":1761149,"confidence":0.871499959999999962434458211646415293216705322265625},{"sentiment":"POSITIVE","speaker":"A","text":"I was more sociable.","start":1761535,"end":1762533,"confidence":0.630241040000000030119053917587734758853912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would take us on day trips out, which we never got at Nursen.","start":1762984,"end":1765954,"confidence":0.68481550000000002142996891052462160587310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.","start":1766373,"end":1772169,"confidence":0.73428210000000004864517677560797892510890960693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything that I've missed out?","start":1772601,"end":1774864,"confidence":0.527645600000000047913317757775075733661651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":1776256,"end":1776595,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.","start":1777097,"end":1787633,"confidence":0.6003676700000000199253236132790334522724151611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.","start":1788213,"end":1804844,"confidence":0.94616544000000002423433898002258501946926116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?","start":1805680,"end":1813290,"confidence":0.54502439999999996445012584445066750049591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the bullying that I used to get.","start":1815010,"end":1817230,"confidence":0.8192298399999999869436351218610070645809173583984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.","start":1818105,"end":1823470,"confidence":0.93081270000000004838369704884826205670833587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a speech impediment.","start":1824340,"end":1825372,"confidence":0.8218166000000000082081896835006773471832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, do you hear it when I'm speaking to you?","start":1829571,"end":1831617,"confidence":0.6610234999999999860875732338172383606433868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1835425,"end":1835980,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to hang me.","start":1836062,"end":1836879,"confidence":0.51674867000000002104087570842239074409008026123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.","start":1837336,"end":1844915,"confidence":0.90588800000000002654587660799734294414520263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to go to speech therapy and that, and they used to make a fool of me in that.","start":1844964,"end":1850819,"confidence":0.779888750000000019468870959826745092868804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?","start":1858090,"end":1866376,"confidence":0.73153060000000003082476496274466626346111297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I cannae remember.","start":1869019,"end":1869878,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was done in front of staff or if it was\u2014 but I knew that they done it.","start":1871546,"end":1876161,"confidence":0.79132323999999998331844608401297591626644134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew they'd be saying it to me.","start":1877197,"end":1878655,"confidence":0.65836536999999994979049233734258450567722320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.","start":1879709,"end":1895168,"confidence":0.55183269999999995381045891917892731726169586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eventually would\u2014 yeah, Karen, sorry, Agnes, sorry.","start":1898947,"end":1902260,"confidence":0.5909200999999999481815393664874136447906494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Eventually got to the stage I just used to let it bypass me.","start":1902926,"end":1906728,"confidence":0.70434134999999997717168298549950122833251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand what I'm trying to say?","start":1910146,"end":1912121,"confidence":0.77885309999999996488639908420736901462078094482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.","start":1913732,"end":1919950,"confidence":0.48228678000000002601410642455448396503925323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.","start":1936800,"end":1949103,"confidence":0.8265698599999999895970859142835251986980438232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got the bullying.","start":1950037,"end":1950971,"confidence":0.70472570000000001044782038661651313304901123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They tried to bully me from the way I spoke, as I had a speech impediment.","start":1951083,"end":1955704,"confidence":0.86188465000000002991242809002869762480258941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had a very bad lisp.","start":1955833,"end":1956985,"confidence":0.90659546999999995886554415847058407962322235107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I used to go to speech therapy and they would make a fool out of me.","start":1957638,"end":1959678,"confidence":0.89037334999999995233110894332639873027801513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember it.","start":1959744,"end":1960005,"confidence":0.7006493000000000304083869195892475545406341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.","start":1960070,"end":1970968,"confidence":0.7255037399999999525590510529582388699054718017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It should have\u2014 it shouldn't\u2014 it shouldn't have got to the stage it got to.","start":1971629,"end":1977356,"confidence":0.71135899999999996357047393757966347038745880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just let it\u2014 I just let it get to that point.","start":1977840,"end":1980431,"confidence":0.78498714999999996688728742810781113803386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was\u2014 it was the way I spoke as a child, and I couldn't help that.","start":1980938,"end":1984328,"confidence":0.498705769999999992680983496029512025415897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1986177,"end":1986328,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1987015,"end":1988372,"confidence":0.91123253000000004053759994349093176424503326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1991683,"end":1991958,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1992556,"end":2024814,"confidence":0.7302224600000000176436287802061997354030609130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?","start":2025537,"end":2032417,"confidence":0.52541859999999995789465856432798318564891815185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2033800,"end":2034636,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2037144,"end":2038329,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can just remember the bullying of the other kids.","start":2039319,"end":2042110,"confidence":0.83865833000000000740925543141202069818973541259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.","start":2054207,"end":2090880,"confidence":0.66870165000000003630020728451199829578399658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?","start":2091745,"end":2098891,"confidence":0.50346005000000004780957851835410110652446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that either.","start":2100363,"end":2101692,"confidence":0.5034480999999999539795680902898311614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2108522,"end":2109136,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?","start":2109653,"end":2126859,"confidence":0.65992490000000003647073754109442234039306640625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no.","start":2128638,"end":2133858,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I just put no.","start":2135469,"end":2135952,"confidence":0.52417729999999995715853629008051939308643341064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any, any\u2014 I don't remember any of the teachers' names or any of the children there.","start":2136016,"end":2143768,"confidence":0.63487539999999997863966427757986821234226226806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't remember any of the names.","start":2143833,"end":2145377,"confidence":0.62696430000000002991100700455717742443084716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was here for 2 and a half years and I can't remember any of the names.","start":2149360,"end":2153319,"confidence":0.53103829999999996314130612518056295812129974365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I thought\u2014 no, I can't remember the names, that being the children or the\u2014 I can remember one name.","start":2162278,"end":2169849,"confidence":0.6778161499999999506371750612743198871612548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and sure, it was Robert, Robert Watson.","start":2173760,"end":2177156,"confidence":0.73802566999999996699699522650917060673236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Robert Watson.","start":2177802,"end":2178449,"confidence":0.8386605400000000098970076578552834689617156982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know why I know his name, but I'm sure that's his name.","start":2178675,"end":2182427,"confidence":0.705125329999999994612380760372616350650787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this one of the boys?","start":2183122,"end":2184206,"confidence":0.91011399999999997856292566211777739226818084716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was one of the boys, not a member of staff?","start":2185209,"end":2188318,"confidence":0.65531086999999998976562665120582096278667449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2189708,"end":2189789,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2190177,"end":2192344,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.","start":2197250,"end":2203895,"confidence":0.589615400000000011715428627212531864643096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to play football with the boys.","start":2205302,"end":2206660,"confidence":0.814199270000000030478304324788041412830352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.","start":2217354,"end":2223783,"confidence":0.8452505500000000449034587290952913463115692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.","start":2224687,"end":2231108,"confidence":0.6760996999999999701458364143036305904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first we'll go through the neglect.","start":2231822,"end":2233966,"confidence":0.60167855000000003418136884647537954151630401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So Agnes, are you able to provide me with one clear example of when you experienced neglect.","start":2235176,"end":2241391,"confidence":0.5894913999999999987267074175179004669189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur, and what happened before, during, and after you suffered the neglect?","start":2242419,"end":2248975,"confidence":0.62693440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really remember.","start":2251210,"end":2252156,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.","start":2254470,"end":2262286,"confidence":0.62133789999999999853486087886267341673374176025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to get buses and trains there and back again.","start":2264263,"end":2268867,"confidence":0.55223040000000001015223460854031145572662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe came and picked me up or took me home.","start":2270038,"end":2272137,"confidence":0.840123830000000015871819414314813911914825439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing I can remember.","start":2276750,"end":2277926,"confidence":0.6147890000000000298996383207850158214569091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You say\u2014 did you say you get buses and trains by yourself and nobody would accompany you?","start":2281990,"end":2286649,"confidence":0.49517290000000002692104317247867584228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2287991,"end":2288185,"confidence":0.5606554999999999733262256995658390223979949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Town centre.","start":2292814,"end":2293411,"confidence":0.62647604999999995101234162575565278530120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2295139,"end":2295300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.","start":2297334,"end":2307829,"confidence":0.70369022999999997214359837016672827303409576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just so this is correct, I've just got, um, I can't really remember.","start":2315343,"end":2322204,"confidence":0.7214476499999999958845364744774997234344482421875},{"sentiment":"NEGATIVE","speaker":"A","text":"All I can remember really is that I had to travel myself from places I barely know.","start":2322349,"end":2326155,"confidence":0.63661650000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would get buses or trains by myself.","start":2326739,"end":2328844,"confidence":0.7919150999999999829270791451563127338886260986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody would accompany me.","start":2329006,"end":2330081,"confidence":0.67764455000000001216875489262747578322887420654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd get a bus.","start":2332416,"end":2333341,"confidence":0.74475170000000001646611735850456170737743377685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I get a bus to Kilmarnock Centre, a train to\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.","start":2334948,"end":2346803,"confidence":0.8267755500000000257188048635725863277912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":2347046,"end":2347515,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And all of which was unattended.","start":2349667,"end":2351112,"confidence":0.54657759999999999678266249247826635837554931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?","start":2364910,"end":2381627,"confidence":0.57696230000000003901305944964406080543994903564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just the\u2014 just that bullying.","start":2383845,"end":2386801,"confidence":0.8268362000000000211485939871636219322681427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"But I was able to cope with that.","start":2388585,"end":2390692,"confidence":0.52670103000000001447489239581045694649219512939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember it now.","start":2391600,"end":2392784,"confidence":0.5193592000000000208359551834291778504848480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell a member of staff about the bullying at all?","start":2398021,"end":2400663,"confidence":0.5013908000000000253493226409773342311382293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2404175,"end":2405210,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2409006,"end":2409921,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember the last tour that I went on, Bob.","start":2416790,"end":2420921,"confidence":0.4880997799999999831044306120020337402820587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just relay this back to you, just to make sure that it's correct.","start":2432195,"end":2436490,"confidence":0.82583470000000003263807002440444193780422210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just for bullying, but I was able to cope with this by myself.","start":2438467,"end":2441087,"confidence":0.62350190000000005330349495125119574368000030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, I was able to cope with this by myself at this point.","start":2442724,"end":2450211,"confidence":0.6000413300000000393907839679741300642490386962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.","start":2451484,"end":2455909,"confidence":0.66948620000000003127382797174504958093166351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just thought it was the way things were.","start":2455974,"end":2459344,"confidence":0.67675304000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2461430,"end":2461607,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like to add or anything that you'd like me to change?","start":2461704,"end":2465570,"confidence":0.883357100000000006190248313941992819309234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2465828,"end":2465974,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2466217,"end":2466540,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2467349,"end":2467607,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So now, Agnes, this is in relation to the two factors of abuse that you suffered.","start":2469063,"end":2475210,"confidence":0.6272805999999999659877403246355243027210235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?","start":2475903,"end":2484063,"confidence":0.6220851499999999756340685053146444261074066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.","start":2486160,"end":2490216,"confidence":0.498766600000000004389022478790138848125934600830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Having to travel all that distance, that's a long way to seek medical.","start":2493300,"end":2497718,"confidence":0.613299000000000038568259697058238089084625244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you roughly, can you give a rough estimate of how far that journey would have been?","start":2505924,"end":2512622,"confidence":0.93191440000000003163194151056814007461071014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.","start":2516942,"end":2538027,"confidence":0.8555186999999999652999349564197473227977752685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.","start":2538237,"end":2547006,"confidence":0.88887419999999994768558053692686371505260467529296875},{"sentiment":"POSITIVE","speaker":"B","text":"Going from Easterhouse to Kilmarnock, that's a good few miles.","start":2549831,"end":2554785,"confidence":0.86721280000000000587334625379298813641071319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"How?","start":2556120,"end":2556232,"confidence":0.66520509999999999362074731834582053124904632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's about 40 or 50 miles.","start":2556393,"end":2558132,"confidence":0.8716783500000000461938043372356332838535308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"How collectively, how many miles would you say it is?","start":2558954,"end":2562158,"confidence":0.87949365000000001568736252011149190366268157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm saying about 40 miles or something, might even be more.","start":2566962,"end":2569587,"confidence":0.8679959999999999897823954597697593271732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And that journey would be there and back once every fortnight.","start":2574393,"end":2578941,"confidence":0.86051226000000002880341298805433325469493865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just put neglect.","start":2581037,"end":2581961,"confidence":0.59026630000000002151949729523039422929286956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.","start":2582025,"end":2588655,"confidence":0.82044459999999996835384763471665792167186737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to the emotional abuse, Agnes, how often did this happen?","start":2592317,"end":2596493,"confidence":0.50959169999999998079687202334753237664699554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Over what period?","start":2596752,"end":2597675,"confidence":0.76777649999999997287858377603697590529918670654296875},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2597740,"end":2599488,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It just\u2014 whenever they felt like it.","start":2602413,"end":2604408,"confidence":0.8327997000000000316077830575522966682910919189453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Whenever they felt like just making a fool of me.","start":2606454,"end":2610688,"confidence":0.6578827000000000424506652052514255046844482421875},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it could happen one day and then the next day it'd be all right.","start":2614889,"end":2617677,"confidence":0.5697408999999999945629269859637133777141571044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just whenever they felt like it.","start":2618339,"end":2619975,"confidence":0.785350400000000004041567081003449857234954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put whenever they felt like bullying me\/making a fool of me, it would occur.","start":2637224,"end":2641375,"confidence":0.54573499999999997012167796128778718411922454833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened?","start":2642070,"end":2642765,"confidence":0.6705022499999999663344851796864531934261322021484375},{"sentiment":"POSITIVE","speaker":"A","text":"It It would happen one day, then the following day everything would be alright.","start":2643120,"end":2649023,"confidence":0.76229994999999994842454498211736790835857391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just whenever they felt like it.","start":2649473,"end":2655108,"confidence":0.8207814700000000129875843413174152374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"How would you say it ever became worse?","start":2655820,"end":2657179,"confidence":0.66661139999999996508250887927715666592121124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":2659540,"end":2665982,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, again, this is in relation This is in relation to the neglect.","start":2670030,"end":2677782,"confidence":0.7552764400000000488688556288252584636211395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?","start":2678617,"end":2686403,"confidence":0.64353029999999999954951590552809648215770721435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?","start":2686919,"end":2695076,"confidence":0.6655029999999999557047658527153544127941131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"My bedwetting continued, wetting myself continued.","start":2697108,"end":2700371,"confidence":0.56247239999999998349977659017895348370075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.","start":2701211,"end":2714370,"confidence":0.62022849999999996040145333608961664140224456787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was dark, there was no lights, it was all covered with trees.","start":2715532,"end":2720800,"confidence":0.555145140000000036906158129568211734294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it's still like that now.","start":2722360,"end":2723608,"confidence":0.5690335600000000493281504532205872237682342529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a nursing home now, I think.","start":2724581,"end":2725942,"confidence":0.81433549999999998991739857956417836248874664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you were left to walk up that yourself.","start":2727830,"end":2729826,"confidence":0.76867309999999999803321770741604268550872802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I heard dozens of people coming out shopping, coming out their streets, terrified.","start":2732310,"end":2736875,"confidence":0.78246110000000002049347358479280956089496612548828125},{"sentiment":"POSITIVE","speaker":"B","text":"Once I get past, up into the top of the driveway, I was fine.","start":2741150,"end":2744994,"confidence":0.71756845999999996355001030678977258503437042236328125},{"sentiment":"POSITIVE","speaker":"B","text":"So it was alright, because I knew that was me in, getting into the school.","start":2746610,"end":2752531,"confidence":0.70617216999999998794379507671692408621311187744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.","start":2752531,"end":2758287,"confidence":0.8536697600000000552000756215420551598072052001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"The fear was there, as I would be travelling in the dark.","start":2758352,"end":2760749,"confidence":0.50088319999999997289563680169521830976009368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no streetlights and covered, and the road was covered by trees.","start":2761687,"end":2769824,"confidence":0.65246740000000003067981424464960582554340362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, it was like a country road.","start":2771477,"end":2773065,"confidence":0.71327759999999995610409087021253071725368499755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a dark country road.","start":2779184,"end":2781779,"confidence":0.705111599999999949517359709716401994228363037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I just thought I would walk up these streets terrified if someone\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.","start":2783502,"end":2795786,"confidence":0.61082256000000001439076413589646108448505401611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like me to add?","start":2799268,"end":2802143,"confidence":0.7053059299999999698371766498894430696964263916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2802466,"end":2802563,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.","start":2803306,"end":2810618,"confidence":0.53443384000000004885322368863853625953197479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?","start":2811504,"end":2817865,"confidence":0.6639785000000000270148348135990090668201446533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, just that, them trying to bully me and meeting us, bullying me.","start":2821437,"end":2828126,"confidence":0.84151023999999996494381093725678510963916778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just accepted that.","start":2830350,"end":2832010,"confidence":0.54761709999999996778541344610857777297496795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2833171,"end":2834928,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I did.","start":2837352,"end":2837644,"confidence":0.6412050000000000249400500251795165240764617919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And I see that sort of behaviour, I accepted that.","start":2838714,"end":2844015,"confidence":0.7232358500000000134377842186950147151947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh my right.","start":2844080,"end":2844550,"confidence":0.462470170000000013743601812166161835193634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was normal.","start":2848350,"end":2849333,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me, it's just normal.","start":2849825,"end":2850874,"confidence":0.53828317000000003300641537862247787415981292724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so notice them trying to bully me and making a fool of me.","start":2864349,"end":2867634,"confidence":0.8434350999999999931588945401017554104328155517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just accepted it and thought it was normal.","start":2867795,"end":2870163,"confidence":0.64657825000000002102495955114136449992656707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That sort of behaviour I accepted all of my life.","start":2870533,"end":2872750,"confidence":0.73361840000000000383550968763302080333232879638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was normal.","start":2872983,"end":2873866,"confidence":0.65279615000000001945323901964002288877964019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"To me this was normal.","start":2874164,"end":2875688,"confidence":0.66248757000000002559403355917311273515224456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything that you'd like me to add?","start":2878528,"end":2880797,"confidence":0.7144643699999999597594069200567901134490966796875},{"sentiment":"POSITIVE","speaker":"A","text":"No, everything's correct.","start":2881200,"end":2882649,"confidence":0.52495027000000005212854148339829407632350921630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2884162,"end":2884597,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to move on to the next question.","start":2884725,"end":2886335,"confidence":0.7943023399999999956122564981342293322086334228515625},{"sentiment":"NEGATIVE","speaker":"A","text":"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?","start":2887152,"end":2897592,"confidence":0.7315812999999999899358726906939409673213958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2899291,"end":2899582,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2900759,"end":2901245,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":2902056,"end":2902607,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So moving on to the next question.","start":2904568,"end":2905848,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did you ever tell anyone or try to get help when you\u2014 in relation to the neglect and emotional abuse that you suffered?","start":2906910,"end":2914428,"confidence":0.767988499999999962852825774461962282657623291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, because I thought everybody would see that I was lying.","start":2915947,"end":2920310,"confidence":0.599900199999999994560084815020672976970672607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I thought, oh, I've a thought People saying, oh, she's lying.","start":2921786,"end":2927612,"confidence":0.576306760000000029009470381424762308597564697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's, that's went through my head, the thought that I was making up.","start":2929178,"end":2936501,"confidence":0.70086104000000004621284688255400396883487701416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.","start":2946107,"end":2956628,"confidence":0.5961256600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2959244,"end":2959792,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, this is the final question in relation to the curse setting at Thornton.","start":2960920,"end":2965738,"confidence":0.8837253499999999650782456228625960648059844970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was different at this placement compared to the others?","start":2966710,"end":2969517,"confidence":0.88432604000000003541259729900048114359378814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The teachers, I don't remember their names or their faces, but they spoke to me normally.","start":2973867,"end":2980598,"confidence":0.6578030999999999739458189651486463844776153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I completely just\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.","start":2987283,"end":2998747,"confidence":0.5817742999999999664595407011802308261394500732421875},{"sentiment":"POSITIVE","speaker":"B","text":"And there was more activities, there was more things for us to do.","start":3004893,"end":3008014,"confidence":0.70071673000000000985920678431284613907337188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.","start":3011100,"end":3017835,"confidence":0.74371010000000004058762215208844281733036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Been to a beach, I'd never been to a beach in my life.","start":3020335,"end":3023393,"confidence":0.591779999999999972715158946812152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.","start":3023715,"end":3030148,"confidence":0.80255394999999996041850636174785904586315155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And to kill Xavier, I can remember that, but they could enjoy me getting raped.","start":3031422,"end":3039108,"confidence":0.69107836000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.","start":3062199,"end":3074899,"confidence":0.84053169999999999273398998411721549928188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the teachers.","start":3075465,"end":3076339,"confidence":0.7838009599999999910124870439176447689533233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't remember names or faces, but they spoke to me normally at Thornton.","start":3076776,"end":3080283,"confidence":0.8622558000000000166807012647041119635105133056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I suffered I didn't suffer as much here than I did at Nurnston.","start":3080929,"end":3090211,"confidence":0.5324071599999999904184733168222010135650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if this was because I was older, but there were more things for us to do here.","start":3090925,"end":3101640,"confidence":0.65989120000000001109441427615820430219173431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They also took us on holiday.","start":3102012,"end":3103305,"confidence":0.83784175000000005173461659069289453327655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me to Blackpool one time.","start":3103644,"end":3105325,"confidence":0.84357696999999998155317371129058301448822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never\u2014 sorry, I'm just adjusting for punctuation and grammar.","start":3107929,"end":3113815,"confidence":0.48329670000000002350049044252955354750156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never had been to a beach before, but they would take us on beach trips.","start":3114494,"end":3117470,"confidence":0.754357460000000035194034353480674326419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every time we went on day trips, we would be in separate coaches from the boys.","start":3117956,"end":3121585,"confidence":0.90133417000000004559723265629145316779613494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed there or anything that you'd like me to ask?","start":3123663,"end":3126466,"confidence":0.7334992000000000178516756932367570698261260986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I couldn't say.","start":3126659,"end":3128640,"confidence":0.5285098599999999979814901962527073919773101806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":3129445,"end":3130122,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that now concludes the care setting part of the witness statement.","start":3130251,"end":3134571,"confidence":0.88415330000000003085602884311811067163944244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, Agnes, hopefully the rest of the statement won't be as difficult.","start":3134636,"end":3137504,"confidence":0.51030666000000002302527946085319854319095611572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?","start":3139721,"end":3147525,"confidence":0.77751269999999994553263604757376015186309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In nursing, it was the teachers.","start":3152382,"end":3153510,"confidence":0.55363744000000003619987865022267214953899383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took me down to the gym and punished me, holding me down.","start":3154074,"end":3159730,"confidence":0.87997110000000000606945604886277578771114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the headmaster in nursing.","start":3160520,"end":3161957,"confidence":0.79725707000000001212214328916161321103572845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thornton, it was the pupils.","start":3163037,"end":3164674,"confidence":0.69106126000000001052825382430455647408962249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The children.","start":3165817,"end":3166330,"confidence":0.6255182599999999926154714557924307882785797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just one second.","start":3167241,"end":3168267,"confidence":0.68954000000000004177991286269389092922210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the names\u2014 the headmaster was, um, who do you remember?","start":3185637,"end":3189118,"confidence":0.91186816000000003867853592964820563793182373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster, Mr. Mr. Wilson?","start":3189280,"end":3192138,"confidence":0.90350790000000003043822971449117176234722137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Wilson.","start":3192672,"end":3193335,"confidence":0.75032925999999999788769855513237416744232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?","start":3193820,"end":3199049,"confidence":0.91613350000000004502709316511754877865314483642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no.","start":3200058,"end":3201522,"confidence":0.64708290000000001640501068322919309139251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All I remember is my house mother.","start":3202075,"end":3204207,"confidence":0.65671570000000001332551846644491888582706451416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna mention it.","start":3210222,"end":3211766,"confidence":0.69312169999999995173567413075943477451801300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would mention the house mother, um, if you\u2014 from what I remember, you have two.","start":3212683,"end":3218311,"confidence":0.91147509999999998253628064048825763165950775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had two at the time.","start":3218826,"end":3219568,"confidence":0.79275452999999995729041302183759398758411407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was on a rotation?","start":3219635,"end":3220287,"confidence":0.8646376000000000061618266045115888118743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them was really nice and you said wasn't\u2014 one of them wasn't as nice.","start":3220337,"end":3224795,"confidence":0.470535599999999998299671233326080255210399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember her name?","start":3225311,"end":3227311,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3228553,"end":3228698,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.","start":3229424,"end":3237346,"confidence":0.88030105999999996857496853408520109951496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'll state the other children as well.","start":3237475,"end":3241816,"confidence":0.8686989000000000515910869580693542957305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember any of the names of the other children?","start":3244882,"end":3246854,"confidence":0.8841523000000000021003643269068561494350433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3249436,"end":3249533,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":3250442,"end":3251400,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And in relation to Thurston, can you remember who were the main people responsible for your abuse?","start":3260119,"end":3265744,"confidence":0.50406086000000005498122845892794430255889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3267696,"end":3267780,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the other children affected, and did you witness abuse or harm to anyone else?","start":3278895,"end":3285206,"confidence":0.51735869999999994917061485466547310352325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":3286802,"end":3287633,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3290404,"end":3290775,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.","start":3295858,"end":3319189,"confidence":0.69091650000000004450129154065507464110851287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3324470,"end":3324920,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were complaints ever discouraged?","start":3331794,"end":3336047,"confidence":0.61804959999999997677377905347384512424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really remember.","start":3338740,"end":3339466,"confidence":0.59931104999999995630588500716839917004108428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they ever ignored?","start":3347614,"end":3348562,"confidence":0.733603360000000037643985706381499767303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I think so, eh, because I didn't feel safe in it.","start":3352194,"end":3355336,"confidence":0.75953345999999999360596802944201044738292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"We've done I don't know if anything was done about it.","start":3355402,"end":3361693,"confidence":0.63112460000000003557119043762213550508022308349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if it was wrote down or anything, or like an incident book or anything.","start":3362338,"end":3366831,"confidence":0.69134309999999998819220081713865511119365692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know anything.","start":3367025,"end":3367801,"confidence":0.5264537000000000244170905716600827872753143310546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3369350,"end":3369988,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":3370122,"end":3370945,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"If I'd made the complaint, it should have all been noted.","start":3372951,"end":3375091,"confidence":0.7811566599999999471748424184625037014484405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So far, I can't remember if complaints were discouraged.","start":3401532,"end":3404257,"confidence":0.63828963000000005223455445957370102405548095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would have been ignored as nothing was done about anything.","start":3404657,"end":3407318,"confidence":0.8555249000000000325627524944138713181018829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no complaint book or anything like that, so there's probably no note of any complaints made.","start":3407847,"end":3412815,"confidence":0.6522190599999999616187551509938202798366546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if any complaints that were made were ever punished?","start":3413635,"end":3419145,"confidence":0.6447972699999999779407744426862336695194244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":3420980,"end":3421263,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":3421681,"end":3422515,"confidence":0.57684857000000000493145080326939933001995086669921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to the police, an inquiry, a professional?","start":3436710,"end":3441219,"confidence":0.58227180000000000603677108301781117916107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Or any authority?","start":3441663,"end":3443067,"confidence":0.74917909999999998671427192675764672458171844482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.","start":3443067,"end":3453376,"confidence":0.57625249999999994532373648326029069721698760986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know if anything was done, and I told them that's why I kept running away.","start":3453634,"end":3458165,"confidence":0.61225300000000004718714308182825334370136260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.","start":3461860,"end":3472824,"confidence":0.84083050000000003620925781433470547199249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I walked to East Kilbride every time I ran away.","start":3474476,"end":3476452,"confidence":0.80300855999999998235949760783114470541477203369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.","start":3476663,"end":3483485,"confidence":0.49295739999999999003676975917187519371509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just walked about Glasgow and I ended up one time with one of the girls in the home.","start":3484099,"end":3493552,"confidence":0.88866984999999998340314277811557985842227935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.","start":3494405,"end":3499695,"confidence":0.85514294999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did they\u2014 and what\u2014 and did the police then return you back?","start":3510234,"end":3513101,"confidence":0.7816095400000000470441818833933211863040924072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Took me straight\u2014 me and the, the last kid that I went with the first time took me straight back.","start":3514570,"end":3519629,"confidence":0.70820695000000000174367187355528585612773895263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.","start":3519937,"end":3528396,"confidence":0.58257119999999995574313516044639982283115386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.","start":3531962,"end":3537463,"confidence":0.7378221000000000362462060365942306816577911376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.","start":3538230,"end":3546346,"confidence":0.683706200000000041683279050630517303943634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3547121,"end":3547234,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.","start":3548979,"end":3557899,"confidence":0.52911012999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if they did anything about it or make any notes about it.","start":3558380,"end":3562536,"confidence":0.5846323399999999725906718595069833099842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I would be found walking around Glasgow as I wouldn't go back to my mother's.","start":3563258,"end":3571648,"confidence":0.6067962000000000077903905548737384378910064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.","start":3574129,"end":3587203,"confidence":0.5780610999999999943810280456091277301311492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed there, anything what you'd like me to know?","start":3589621,"end":3592798,"confidence":0.7808507000000000086714635472162626683712005615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I said great.","start":3594100,"end":3595435,"confidence":0.53240085000000003656595026768627576529979705810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's just moving on to the next section, which is movement.","start":3596152,"end":3599068,"confidence":0.8293124400000000395749566450831480324268341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Movement between placement and care.","start":3599644,"end":3602304,"confidence":0.84930620000000001112994141294620931148529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between placements, and were the reasons ever explained to you?","start":3602950,"end":3606562,"confidence":0.84848599999999996246202726979390718042850494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, nobody tell me.","start":3609600,"end":3610831,"confidence":0.64299640000000002348912175875739194452762603759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a clue why I get moved to the nurse then, to Thornton.","start":3614060,"end":3618148,"confidence":0.6907229999999999758841795483021996915340423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody told me.","start":3619790,"end":3620456,"confidence":0.573202100000000047685944082331843674182891845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you run away, refuse to return, or ask to be moved?","start":3637047,"end":3640627,"confidence":0.681753599999999959635488266940228641033172607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?","start":3646872,"end":3659229,"confidence":0.75374054999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I don't know, we finished.","start":3661330,"end":3662974,"confidence":0.61651869999999997506989757312112487852573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3664408,"end":3665375,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever ask to be moved from Nurston?","start":3666762,"end":3669244,"confidence":0.84368370000000003638973566921777091920375823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":3670287,"end":3671116,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3672888,"end":3673359,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But I was there for\u2014 I was there for 4 years.","start":3673700,"end":3675716,"confidence":0.73852949999999994989963170155533589422702789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember what would happen when you ran away?","start":3686088,"end":3687780,"confidence":0.80967679999999997431103793132933788001537322998046875},{"sentiment":"POSITIVE","speaker":"B","text":"I'd be brought back.","start":3690992,"end":3692039,"confidence":0.55808866000000001417191697328235022723674774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously they contacted the police and they'd be brought back.","start":3692910,"end":3698245,"confidence":0.598079260000000001440412233932875096797943115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"If they found, they'd be brought back.","start":3698793,"end":3700340,"confidence":0.78673369999999998025685954416985623538494110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final question in relation to this section is, when and at what age did you leave care?","start":3715595,"end":3721112,"confidence":0.873930160000000011422116585890762507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it'd be 14, 14 and a half.","start":3724126,"end":3726018,"confidence":0.87787450000000000205346850634668953716754913330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half.","start":3727270,"end":3728134,"confidence":0.5917101000000000166068048201850615441799163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what your circumstances were following leaving care?","start":3729259,"end":3732455,"confidence":0.851837900000000036726532925968058407306671142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I got took back to my mother's.","start":3734270,"end":3740499,"confidence":0.7429803600000000063374727687914855778217315673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.","start":3740564,"end":3746606,"confidence":0.84562265999999997045932786932098679244518280029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":3746606,"end":3747508,"confidence":0.7977004599999999445714138346374966204166412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] The social worker I had in Thornton and brought me home.","start":3747508,"end":3751130,"confidence":0.896164900000000042012970880023203790187835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"But eventually I left my mother's house when I was 15.","start":3752830,"end":3756888,"confidence":0.755962550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.","start":3757292,"end":3762305,"confidence":0.79926569999999996785078337779850699007511138916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.","start":3765573,"end":3777126,"confidence":0.8796359000000000261110244537121616303920745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.","start":3782640,"end":3798081,"confidence":0.83531390000000005358060661819763481616973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.","start":3799068,"end":3803903,"confidence":0.8664046499999999983998577590682543814182281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I left my mum's when I was 15.","start":3804565,"end":3806243,"confidence":0.69946019999999997640571791635011322796344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Since then I've been by myself.","start":3806598,"end":3808291,"confidence":0.6418622000000000493713514515548013150691986083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3808921,"end":3814676,"confidence":0.874644500000000046924242269597016274929046630859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3817760,"end":3817820,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything that you'd like to add or anything that I've missed?","start":3825001,"end":3827346,"confidence":0.73264890000000004732783054350875318050384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's correct.","start":3827508,"end":3829287,"confidence":0.7100674000000000152255097418674267828464508056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I left my mum's and I'll be staying with my friends and my big sister.","start":3829432,"end":3834579,"confidence":0.7895301599999999808687789482064545154571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But then I just got a bus out and stayed with my big sister.","start":3834628,"end":3837789,"confidence":0.82640195000000005176588047106633894145488739013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was going from house to house and then she beat me up a second time.","start":3838470,"end":3847365,"confidence":0.7642951000000000050249582272954285144805908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was about 6 or something.","start":3847960,"end":3849907,"confidence":0.89773833999999996802188206856953911483287811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just hold on one moment.","start":3850733,"end":3851980,"confidence":0.75488776000000001875633870440651662647724151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Her and my other sister, and that was reported to the PC Rail.","start":3852368,"end":3856546,"confidence":0.75528556000000002246252961413119919598102569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had just turned 16, I think it was.","start":3858030,"end":3859899,"confidence":0.87102950000000001207212108056410215795040130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.","start":3877827,"end":3886413,"confidence":0.7104643999999999959271690386231057345867156982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I told the social worker that my mother and her friend beat me up when I was 14 and a half.","start":3886477,"end":3890325,"confidence":0.84127750000000001140421090894960798323154449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I was staying at my big sister's as she just got a home at the time.","start":3890870,"end":3894222,"confidence":0.88746004999999994478088183313957415521144866943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was going from house to house.","start":3894909,"end":3896364,"confidence":0.79852080000000003057181174881407059729099273681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"My mother also beat me another time when I was 16 alongside my sister as well.","start":3900363,"end":3906579,"confidence":0.86573759999999999603659261993016116321086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"This was reported to the police.","start":3907177,"end":3908727,"confidence":0.498258829999999985904679533632588572800159454345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or is there anything what you'd like me to ask?","start":3912371,"end":3915639,"confidence":0.7292784500000000225128360398230142891407012939453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, it's all good.","start":3915703,"end":3917208,"confidence":0.67950440000000000839719405121286399662494659423828125},{"sentiment":"POSITIVE","speaker":"A","text":"Brilliant.","start":3918276,"end":3918696,"confidence":0.7886904500000000428627799919922836124897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.","start":3919246,"end":3925051,"confidence":0.84955996000000000289986701318412087857723236083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So try to answer these questions as best to your ability, and don't feel the need to rush.","start":3925928,"end":3932460,"confidence":0.70459499999999997132960061207995750010013580322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just take your time.","start":3932997,"end":3933892,"confidence":0.68111222999999998517495214400696568191051483154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the experience affect you at the time?","start":3936023,"end":3939315,"confidence":0.8268631699999999806749428898910991847515106201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Badly, very badly.","start":3945440,"end":3948144,"confidence":0.8575436499999999906407310845679603517055511474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"But it can't be done in my adulthood.","start":3948775,"end":3950379,"confidence":0.587544260000000040378154153586365282535552978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just got badly, very badly.","start":3960952,"end":3962599,"confidence":0.93265885000000003923759095414425246417522430419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It followed me into my adulthood.","start":3962665,"end":3964198,"confidence":0.843351540000000010621761248330585658550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything, um, that I've\u2014 would you say every time I thought about nails I tried to kill myself.","start":3966943,"end":3981501,"confidence":0.6746740300000000356561713488190434873104095458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I had to be took to hospital, my stomach pumped, everything.","start":3982794,"end":3987862,"confidence":0.76978003999999999873438127906410954892635345458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Been on antidepressants on and off all my life.","start":3988457,"end":3991820,"confidence":0.73483909999999996731645524050691165030002593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Barely had a care system.","start":3992866,"end":3994491,"confidence":0.63130593000000001513427605459582991898059844970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.","start":4001590,"end":4012016,"confidence":0.88939299999999998913580157022806815803050994873046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you've always had this\u2014 so you're saying that you've had 5 children and you've always felt\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.","start":4013291,"end":4027005,"confidence":0.659187399999999978916775944526307284832000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was still on them after having my children.","start":4027230,"end":4030843,"confidence":0.76623940000000001493418722020578570663928985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.","start":4037371,"end":4043566,"confidence":0.89445454000000002015013933487352915108203887939453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, so you say you've been on and off antidepressants all your life since you left the care system.","start":4044256,"end":4053581,"confidence":0.534025900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you tell me what medication you take?","start":4054528,"end":4056775,"confidence":0.87340180000000000593018967265379615128040313720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Or have taken for that?","start":4057836,"end":4059112,"confidence":0.789303700000000052483528634184040129184722900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.","start":4061820,"end":4075630,"confidence":0.67535760000000000236042296819505281746387481689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a side effect I was having with them.","start":4076614,"end":4078309,"confidence":0.58038014000000004433132971826125867664813995361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I'm sorry, I'm smokin' poo.","start":4086670,"end":4090083,"confidence":0.72489243999999997125627260174951516091823577880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, this is Ben Mamet, Liverpool Echo.","start":4091822,"end":4093786,"confidence":0.646318799999999971106490193051286041736602783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I shite all the free cakes.","start":4094690,"end":4095952,"confidence":0.912838339999999970331145959789864718914031982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.","start":4111708,"end":4116414,"confidence":0.80297669999999998768913656022050417959690093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.","start":4119499,"end":4125037,"confidence":0.82328579999999995653325868261163122951984405517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Every time I thought about nursing, I would try to kill myself.","start":4125615,"end":4128871,"confidence":0.91643350000000001198685595227289013564586639404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been taken to hospital to get my stomach pumped.","start":4129422,"end":4131804,"confidence":0.74411769999999999303241793313645757734775543212890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've been on and off antidepressants all my life since I left the system.","start":4132319,"end":4136621,"confidence":0.69657975000000005305622607920668087899684906005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.","start":4136763,"end":4143831,"confidence":0.94388806999999996794059597959858365356922149658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was on multiple medications.","start":4144492,"end":4145814,"confidence":0.53642460000000002917630581578123383224010467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It will be in my medical records.","start":4151163,"end":4152680,"confidence":0.86224990000000001355573431283119134604930877685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've tried multiple different kinds of medication.","start":4152794,"end":4155712,"confidence":0.7415938399999999486311708096764050424098968505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.","start":4157872,"end":4167695,"confidence":0.5558882000000000545014700037427246570587158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of my antidepressants.","start":4168830,"end":4173610,"confidence":0.6053811000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there that I've missed, or anything that you'd like me to add?","start":4176652,"end":4179360,"confidence":0.74383145999999999986584953148849308490753173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I just thought that because of my depression, they should be taking them off me.","start":4179604,"end":4186539,"confidence":0.6572088000000000374001274394686333835124969482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it's on to the next question, Agnes.","start":4191747,"end":4193966,"confidence":0.8299678999999999806647110744961537420749664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Try to think about this next question carefully and answer it in your own time.","start":4194776,"end":4199064,"confidence":0.8226868499999999695404540034360252320766448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no rush.","start":4199369,"end":4200107,"confidence":0.75966966000000002434688894936698488891124725341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your time in care affected your mental health?","start":4201199,"end":4204635,"confidence":0.60227500000000000479616346638067625463008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.","start":4205872,"end":4218588,"confidence":0.76975450000000000816413603388355113565921783447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every one of them.","start":4220404,"end":4221128,"confidence":0.51723310000000000119513288154848851263523101806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everyone.","start":4223527,"end":4224235,"confidence":0.6069912299999999927280214251368306577205657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on.","start":4226828,"end":4227119,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies for that.","start":4232986,"end":4234780,"confidence":0.63535909999999995445563172324909828603267669677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.","start":4236570,"end":4248093,"confidence":0.610289929999999980481106831575743854045867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Agnes?","start":4267722,"end":4270022,"confidence":0.7464150000000000506616970596951432526111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.","start":4270601,"end":4279296,"confidence":0.50899419999999995223305404579150490462779998779296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm lucky if I sleep 2 hours a night.","start":4280786,"end":4282439,"confidence":0.56589849999999997098854009891510941088199615478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in my bed, everything's coming on me.","start":4287765,"end":4289645,"confidence":0.764143470000000046837840272928588092327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, what was that?","start":4290578,"end":4291285,"confidence":0.573960299999999978837195158121176064014434814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I think about everything that's happened to me when I try to sleep, and I can't sleep.","start":4291526,"end":4302508,"confidence":0.78087519999999999154027818804024718701839447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I end up just walking about the house or sitting in the living room when all my children are sleeping.","start":4302870,"end":4309154,"confidence":0.68626270000000000326423332808190025389194488525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've been like that for years and years and years.","start":4310379,"end":4312297,"confidence":0.51653970000000004603180059348233044147491455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had to at times get sleeping tablets off my doctor to help me sleep.","start":4315187,"end":4320498,"confidence":0.6771937599999999779498693897039629518985748291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just gonna relay back to what I've got.","start":4341254,"end":4343009,"confidence":0.7929684999999999650555082553182728588581085205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.","start":4345175,"end":4356846,"confidence":0.69121529999999997695425690835691057145595550537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This happened for years and years.","start":4357824,"end":4359264,"confidence":0.5298348699999999578125198240741156041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go to the doctors to get some sleeping tablets to help with this.","start":4359782,"end":4363017,"confidence":0.726153599999999954661689116619527339935302734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, correct.","start":4365413,"end":4366486,"confidence":0.5236288300000000450751258540549315512180328369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that you'd like me to add or anything that you feel like I've missed?","start":4367364,"end":4371314,"confidence":0.75223786000000003593157771319965831935405731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4373600,"end":4373843,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay, no problem.","start":4374037,"end":4374946,"confidence":0.57665752999999997374658278204151429235935211181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?","start":4375383,"end":4389739,"confidence":0.785151060000000011740439731511287391185760498046875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I've never had any very good relationships because I couldn't trust nobody.","start":4393150,"end":4398923,"confidence":0.89118050000000004207123538435553200542926788330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.","start":4406668,"end":4415582,"confidence":0.7346063000000000453582060799817554652690887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't live in a house.","start":4417986,"end":4418840,"confidence":0.4968961800000000206267714020214043557643890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Last time I was at my house was a year ago.","start":4420244,"end":4422099,"confidence":0.84727330000000000698179292157874442636966705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4425910,"end":4426783,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just got\u2014 well, I never had any luck with relationships.","start":4437872,"end":4442342,"confidence":0.613680299999999956384044708102010190486907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't trust anybody, and I've always dealt with everything by myself.","start":4442518,"end":4447630,"confidence":0.7349666999999999728032662460464052855968475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't leave my house.","start":4448030,"end":4449248,"confidence":0.65024669999999995528838780955993570387363433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"The last time I left the house was a year ago.","start":4449408,"end":4451876,"confidence":0.81342429999999998901927256156341172754764556884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how bad it gets.","start":4451956,"end":4452933,"confidence":0.915667800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4453398,"end":4455016,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":4455096,"end":4457500,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's everything.","start":4458861,"end":4459711,"confidence":0.60329544999999995535944208313594572246074676513671875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4461041,"end":4461569,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Next would be, how has it affected\u2014 how has it affected your education?","start":4462082,"end":4465799,"confidence":0.7943968999999999613947920806822367012500762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?","start":4466219,"end":4473777,"confidence":0.805159329999999950899791656411252915859222412109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I never had a medical education.","start":4475940,"end":4477411,"confidence":0.74779720000000005075690978628699667751789093017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.","start":4478760,"end":4494476,"confidence":0.83965860000000003271480863986653275787830352783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in a community clinic and they put me in there.","start":4495734,"end":4497702,"confidence":0.8108545499999999517370952162309549748897552490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had to go to that every day.","start":4499330,"end":4500634,"confidence":0.76421989999999995202273339600651524960994720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.","start":4503210,"end":4511527,"confidence":0.89155549999999994525978763704188168048858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was there for about a year and a half, something like that anyway.","start":4512723,"end":4515373,"confidence":0.84808176999999995704371258398168720304965972900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So my education, I've not had any education.","start":4517994,"end":4520015,"confidence":0.584466200000000046799186748103238642215728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.","start":4521810,"end":4528374,"confidence":0.78596275999999998251865918064140714704990386962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't cope with it.","start":4529233,"end":4531276,"confidence":0.8978374000000000076937567428103648126125335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I've not had an education.","start":4532770,"end":4533953,"confidence":0.78619885000000000463415972262737341225147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.","start":4535922,"end":4546270,"confidence":0.8553840999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but they lasted like a year.","start":4547276,"end":4548915,"confidence":0.76503533000000001340623612122726626694202423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But they only lasted around a year?","start":4555474,"end":4558707,"confidence":0.58963010000000004584563839671318419277667999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4560235,"end":4563451,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.","start":4563580,"end":4592484,"confidence":0.7698682500000000317186277243308722972869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.","start":4613535,"end":4625807,"confidence":0.7899901000000000284018142338027246296405792236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's why I've never had any education.","start":4627039,"end":4628998,"confidence":0.89545107000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"When I left Thornton, they took me to another education clinic, child clinic.","start":4629207,"end":4633253,"confidence":0.783892040000000012156533557572402060031890869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"The GP I'm with now is up the road from this.","start":4634023,"end":4636994,"confidence":0.89673009999999997443609345282311551272869110107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to go there every day until they moved me to a different clinic.","start":4637411,"end":4640526,"confidence":0.6792287999999999659195282220025546848773956298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I only lasted 3 months in high school when I attended, so I haven't really had an education.","start":4641184,"end":4651861,"confidence":0.6119594999999999895834434937569312751293182373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.","start":4655090,"end":4662203,"confidence":0.77570254000000005145665227246354334056377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if it was because of the people in the job.","start":4667266,"end":4670973,"confidence":0.5191459000000000489905005451873876154422760009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't explain it.","start":4671360,"end":4673053,"confidence":0.80086270000000003843609874820685945451259613037109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't cope.","start":4673778,"end":4674600,"confidence":0.83435230000000004668692099585314281284809112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.","start":4677918,"end":4685792,"confidence":0.74933689999999997244373162175179459154605865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?","start":4685888,"end":4692420,"confidence":0.6429593000000000113658416012185625731945037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4692485,"end":4692647,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4693765,"end":4694493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.","start":4695336,"end":4706738,"confidence":0.70321069999999996635864363270229659974575042724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't work to try and avoid everything.","start":4711590,"end":4713433,"confidence":0.499600140000000025874982156892656348645687103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't go outside?","start":4714509,"end":4715324,"confidence":0.6299116000000000159531055032857693731784820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4722308,"end":4722405,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?","start":4722907,"end":4731469,"confidence":0.6834265999999999952052576190908439457416534423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4733740,"end":4740569,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\u2014 tend to avoid?","start":4742080,"end":4754875,"confidence":0.677685560000000020153265722910873591899871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That I don't know.","start":4759625,"end":4760528,"confidence":0.64911693000000003639371470853802748024463653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know why.","start":4761496,"end":4762169,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4762826,"end":4763384,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I try to avoid contact with police, I try not to hang with any of them.","start":4767042,"end":4772776,"confidence":0.496841900000000002979305691042100079357624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you try to avoid contact with police?","start":4774590,"end":4776048,"confidence":0.6637192400000000436222080679726786911487579345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't know about\u2014 did they be in there?","start":4779364,"end":4782964,"confidence":0.78110676999999995029355659426073543727397918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 I don't go outside.","start":4794872,"end":4798692,"confidence":0.62055179999999998674553580713109113276004791259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just have a fear of going out and I don't know why.","start":4798741,"end":4800763,"confidence":0.93227004999999996126547330277389846742153167724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know why.","start":4801550,"end":4802128,"confidence":0.7104978600000000366065933121717534959316253662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4802673,"end":4803011,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I try to avoid contact.","start":4803075,"end":4804600,"confidence":0.76641524000000005312216444508521817624568939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I try to avoid contact with the police.","start":4805707,"end":4807216,"confidence":0.68834969999999995327044644000125117599964141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if that's because of my experience with the police in Nursington.","start":4807650,"end":4811085,"confidence":0.495728000000000001978861519091879017651081085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else that you'd like to add in relation to triggers?","start":4813429,"end":4816776,"confidence":0.90767056000000001514393943580216728150844573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't know what triggers them are.","start":4820326,"end":4821861,"confidence":0.644941399999999998016164681757800281047821044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, the thoughts and all that are just in my head.","start":4822346,"end":4826225,"confidence":0.55579849999999997312016830619540996849536895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's constantly there.","start":4829388,"end":4830357,"confidence":0.68223464000000000329038130075787194073200225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.","start":4831051,"end":4840770,"confidence":0.71746206000000001257177473235060460865497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always here, it's always been there.","start":4840867,"end":4842819,"confidence":0.51328949999999995412736097932793200016021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always\u2014 I mean, I've never had that.","start":4849638,"end":4853039,"confidence":0.5770788000000000028677504815277643501758575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in care, I've never had that.","start":4853120,"end":4854886,"confidence":0.51943010000000000569997382626752369105815887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've always told my children, told my children, when they were able, you understand, that I was in care.","start":4855452,"end":4860747,"confidence":0.80557339999999999502477976420777849853038787841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?","start":4867430,"end":4883782,"confidence":0.891616500000000034020786188193596899509429931640625},{"sentiment":"POSITIVE","speaker":"B","text":"A very, very big impact.","start":4886299,"end":4888658,"confidence":0.7722322999999999826314933670801110565662384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never been able to keep relationships up.","start":4890642,"end":4892750,"confidence":0.8725188999999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They want the thing I've got attached to my shoulder, that's that.","start":4895701,"end":4901117,"confidence":0.78100424999999995545607589519931934773921966552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've no good relationship with my sister or any of my family.","start":4901231,"end":4905026,"confidence":0.9620824999999999516120396947371773421764373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my granddad died, I don't bother with any of my family.","start":4908373,"end":4911794,"confidence":0.9278108499999999647656068191281519830226898193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.","start":4936348,"end":4941526,"confidence":0.77543620000000001990514419958344660699367523193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing I have is a relationship with my children.","start":4941704,"end":4944115,"confidence":0.67352190000000000669189148538862355053424835205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't have any relationships with my family.","start":4944628,"end":4946545,"confidence":0.866125400000000045253045755089260637760162353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"Since my gran died, I haven't kept contact with them.","start":4946967,"end":4949468,"confidence":0.78889379999999997838955323459231294691562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":4950410,"end":4951190,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4951693,"end":4951905,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4953310,"end":4953423,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you think may have been different if it had not\u2014 if you had not been placed into care?","start":4953892,"end":4959329,"confidence":0.7817032299999999711559439674601890146732330322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4965970,"end":4966376,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":4967270,"end":4967872,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That they ain't in harm's way to be put in care.","start":4970075,"end":4973386,"confidence":0.63464240000000005093028221381246112287044525146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know the circumstances.","start":4975780,"end":4976571,"confidence":0.53923799999999999510436055061290971934795379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.","start":4978152,"end":4990084,"confidence":0.53463625999999997429057430053944699466228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I've got\u2014 it's just what I've put down is I don't know.","start":5011467,"end":5014669,"confidence":0.74363480000000004022098210043623112142086029052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know the circumstances as to why I was put in care.","start":5015248,"end":5017999,"confidence":0.6687168999999999474681544597842730581760406494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think that if I were able to\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.","start":5018401,"end":5027861,"confidence":0.62908989999999997966284581707441247999668121337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I mean, they give up on care.","start":5032916,"end":5036087,"confidence":0.63665735999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"My sister's got me be questioned.","start":5037698,"end":5039232,"confidence":0.58687970000000000414530632042442448437213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't ask why I was me there.","start":5042939,"end":5045167,"confidence":0.71543484999999995554986753631965257227420806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no be questioned why I was on care.","start":5048425,"end":5050988,"confidence":0.748231300000000043581849240581505000591278076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And this being nobody's\u2014 and nobody in your family?","start":5052830,"end":5055036,"confidence":0.533681599999999978223286234424449503421783447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody in my family questioned why I was in care.","start":5056830,"end":5059436,"confidence":0.645876200000000011414158507250249385833740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I had 5 sisters and a brother, and not one of them questioned why I was in care.","start":5065458,"end":5070812,"confidence":0.75310799999999999965183405947755090892314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.","start":5080702,"end":5091777,"confidence":0.84506689999999995421831044950522482395172119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, but I don't know, I don't know the circumstances to why I was put in care.","start":5093045,"end":5096656,"confidence":0.4977308799999999866514599489164538681507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that if I were able to know why I was in care, maybe I would have had\u2014 I would have more of an understanding.","start":5097009,"end":5102563,"confidence":0.72392800000000001592326270838384516537189483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"The years I was in care, my sisters didn't ask why I was there.","start":5103253,"end":5106479,"confidence":0.5617372400000000265407607002998702228069305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody in my family asked why I was.","start":5106945,"end":5108838,"confidence":0.649683000000000010487610779819078743457794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why I was there.","start":5109788,"end":5110452,"confidence":0.78325560000000005178577566766762174665927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 5 sisters and a brother.","start":5110516,"end":5112136,"confidence":0.80028120000000002587370317996828816831111907958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned this.","start":5112541,"end":5114047,"confidence":0.6465826999999999546986373388790525496006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.","start":5116680,"end":5128026,"confidence":0.91375370000000000203499439521692693233489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 did he live with you?","start":5128689,"end":5130792,"confidence":0.84723336000000004641918849301873706281185150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I\u2014 what time do you have my brother?","start":5131537,"end":5133383,"confidence":0.91183749999999996749266983897541649639606475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, when I was a nursing when I get put into nursing in 1973.","start":5134681,"end":5140047,"confidence":0.858415499999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"One weekend I come home in 1974 in May and my brother was here, newborn baby.","start":5140642,"end":5147646,"confidence":0.835310039999999975890432324376888573169708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so I was put into nursing in October, which is 7 months to May.","start":5149441,"end":5158073,"confidence":0.88671314999999994999058117173262871801853179931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum was already pregnant with my brother.","start":5159527,"end":5161935,"confidence":0.70185120000000000839435188026982359588146209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I was put into the home.","start":5164049,"end":5165192,"confidence":0.72974769999999999914308546067331917583942413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.","start":5171780,"end":5178182,"confidence":0.83050360000000000848530135044711641967296600341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, that's her brother.","start":5178525,"end":5179279,"confidence":0.7413503999999999649617166141979396343231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so just following on from, I had 5 sisters and a brother.","start":5199798,"end":5204194,"confidence":0.8886108999999999813468321008258499205112457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not one of them questioned why I was there.","start":5204501,"end":5206021,"confidence":0.69359910000000002394671128058689646422863006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum was pregnant when I was put into Nurston.","start":5206344,"end":5209092,"confidence":0.5581998999999999711008058511652052402496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5212270,"end":5212471,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One weekend I came home and there was a newborn baby, which was my brother.","start":5215665,"end":5218824,"confidence":0.76500120000000004782947371495538391172885894775390625},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, fantastic.","start":5220590,"end":5224011,"confidence":0.89961349999999995485921999716083519160747528076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that's when everything came through me.","start":5224479,"end":5229803,"confidence":0.801489530000000005571791916736401617527008056640625},{"sentiment":"NEGATIVE","speaker":"B","text":"My head is getting a little older.","start":5230366,"end":5232618,"confidence":0.57222026999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I may not have been put in care, but she just had another child.","start":5233182,"end":5238410,"confidence":0.51239800000000002011546484936843626201152801513671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.","start":5259608,"end":5266825,"confidence":0.75824714000000004165968903180328197777271270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now we're just gonna go\u2014 now that concludes the impact of them, the\u2014 of your experience in care.","start":5271150,"end":5277760,"confidence":0.83387339999999998685353830296662636101245880126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we're just gonna go to support and treatment.","start":5278469,"end":5280001,"confidence":0.7356325999999999698530928071704693138599395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you ever received counselling, therapy, mental health, addiction services, GP?","start":5280700,"end":5285824,"confidence":0.77527814999999999923119275990757159888744354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health, mental health with my GP service.","start":5286049,"end":5289610,"confidence":0.8361075000000000034816594052244909107685089111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mental health and GP services.","start":5292559,"end":5294097,"confidence":0.8018561600000000400001454181619919836521148681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you in receipt of any other professional support?","start":5297581,"end":5300994,"confidence":0.89988930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, no, no, no.","start":5304134,"end":5305654,"confidence":0.73225653000000001657809889366035349667072296142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I don't want to go out my house.","start":5305767,"end":5308338,"confidence":0.95052539999999996478408093025791458785533905029296875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":5310220,"end":5310735,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?","start":5310880,"end":5317888,"confidence":0.88990899999999995007016195813775993883609771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just the medication for depression.","start":5320280,"end":5322295,"confidence":0.65451234999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not been diagnosed.","start":5323220,"end":5324990,"confidence":0.6363582599999999533935124418349005281925201416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was diagnosed with depression, but I've not been diagnosed with anything else.","start":5324990,"end":5329030,"confidence":0.60049129999999995010995235134032554924488067626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"You've only been diagnosed with depression.","start":5335530,"end":5337290,"confidence":0.816105700000000044980197344557382166385650634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you\u2014 are you able to remember any of the medication that you have taken for your depression?","start":5338950,"end":5344870,"confidence":0.634883700000000050778226068359799683094024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"The last one that I was on was sertraline.","start":5346450,"end":5348610,"confidence":0.889845400000000008589040589868091046810150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a, a Lorazepam or Temazepam or something like that.","start":5351195,"end":5357596,"confidence":0.88877510000000004009024223705637268722057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Anyway, I've been on a few over the years.","start":5357677,"end":5361294,"confidence":0.85694499999999995676347452899790368974208831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5368293,"end":5368648,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still receiving support now?","start":5382711,"end":5384650,"confidence":0.91369664999999999910329506747075356543064117431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't go out.","start":5386810,"end":5388973,"confidence":0.5546123400000000369658437193720601499080657958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even go back to the doctors.","start":5389651,"end":5391250,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get my medication that I'm on now for my epilepsy and that.","start":5391992,"end":5396612,"confidence":0.69237329999999996932302792629343457520008087158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I just get them on repeat and my daughter goes and collects them for me.","start":5397501,"end":5401060,"confidence":0.60066600000000003323208375149988569319248199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just put no.","start":5421360,"end":5421927,"confidence":0.6116173000000000303799652101588435471057891845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't go out.","start":5422025,"end":5422593,"confidence":0.585044499999999967343455864465795457363128662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even go back to the doctors.","start":5422690,"end":5424281,"confidence":0.7557061000000000472454075861605815589427947998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just get repeated medication for my epilepsy that my daughter gets for me.","start":5424378,"end":5427688,"confidence":0.51979059999999999153175167521112598478794097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.","start":5431650,"end":5437560,"confidence":0.87665260000000000406572553401929326355457305908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And so that being any records that may support the statement, what we've collected.","start":5438610,"end":5443550,"confidence":0.8945402000000000075630168794305063784122467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So we do have your Social Care records, Agnes.","start":5443590,"end":5446290,"confidence":0.86431230000000003332871756356325931847095489501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.","start":5447030,"end":5457583,"confidence":0.82128740000000000076596506914938800036907196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.","start":5458401,"end":5471504,"confidence":0.83020050000000000789412979429471306502819061279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't want to cooperate.","start":5472467,"end":5473912,"confidence":0.7645408000000000203755234906566329300403594970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?","start":5475277,"end":5507429,"confidence":0.6690302999999999666869143766234628856182098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5511272,"end":5512240,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5512966,"end":5513225,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it goes to previous claims and any applications or previous payments.","start":5514419,"end":5518793,"confidence":0.741979900000000025528379410388879477977752685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?","start":5519503,"end":5532573,"confidence":0.5415710000000000245989895120146684348583221435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5533600,"end":5534263,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\/discharge?","start":5535541,"end":5542415,"confidence":0.78002300000000002189182168876868672668933868408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":5544703,"end":5545025,"confidence":0.486557870000000003418705318836146034300327301025390625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5546232,"end":5546844,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.","start":5547343,"end":5551932,"confidence":0.89724404000000002046277813860797323286533355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?","start":5552672,"end":5559664,"confidence":0.9194309000000000509089659317396581172943115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I want them to give me a reason.","start":5563494,"end":5565551,"confidence":0.65962993999999997019045849810936488211154937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I want to know why.","start":5570298,"end":5571391,"confidence":0.61315350000000001795541493265773169696331024169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm sorry, I want to know why they've not told me why I was put in care.","start":5572501,"end":5577838,"confidence":0.77884315999999997881531044185976497828960418701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They took section 8 off me.","start":5583150,"end":5584912,"confidence":0.73320390000000001951008243850083090364933013916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And never told me why.","start":5586891,"end":5588194,"confidence":0.498314050000000008378009397347341291606426239013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I want to hold you off the\u2014 why can they\u2014 why could they not told me why I was there?","start":5596101,"end":5604013,"confidence":0.51409154999999995272474961893749423325061798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Because we\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.","start":5606590,"end":5616808,"confidence":0.52558786000000001781273795131710357964038848876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"The hard sex I have had in my life.","start":5618650,"end":5620421,"confidence":0.51078080000000003479954102658666670322418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.","start":5640786,"end":5653488,"confidence":0.78894859999999999988773424774990417063236236572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, I want them to give me a reason.","start":5653552,"end":5656876,"confidence":0.74499475999999997810618879157118499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I want to know why they have not told me why I was put into care.","start":5657149,"end":5660987,"confidence":0.6985963600000000273126943284296430647373199462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"They took 6 and a half years off me and they never told me why.","start":5661324,"end":5664343,"confidence":0.818489730000000026421957954880781471729278564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5665495,"end":5666832,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I want an apology from them.","start":5668621,"end":5669765,"confidence":0.53445584000000001534402827019221149384975433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Why could they not tell me why I was there?","start":5670248,"end":5672037,"confidence":0.643132449999999966649966154363937675952911376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.","start":5672480,"end":5677165,"confidence":0.51678049999999997599076095866621471941471099853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"6 and a half years of my life and I don't know why I was there.","start":5677407,"end":5680096,"confidence":0.81867480000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5681380,"end":5683104,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no problem.","start":5683749,"end":5685893,"confidence":0.508330799999999971561237543937750160694122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5686022,"end":5686151,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what would an acknowledgement mean to you?","start":5686877,"end":5689134,"confidence":0.87696123000000003600007403292693197727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Take your time, there's no rush.","start":5692964,"end":5698121,"confidence":0.71753129999999998300808101703296415507793426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.","start":5702658,"end":5717147,"confidence":0.638562700000000038613734432146884500980377197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":5721208,"end":5721819,"confidence":0.5182065000000000143387524076388217508792877197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I asked many, many times and nobody would answer me.","start":5722044,"end":5726610,"confidence":0.71212315999999997728764355997554957866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody would tell me.","start":5727398,"end":5728234,"confidence":0.5662857999999999503160097447107546031475067138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, the benefits setting, they've got to know why I was there.","start":5729118,"end":5733627,"confidence":0.74666109999999996649222566702519543468952178955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Why did they not tell me?","start":5735134,"end":5736135,"confidence":0.67190939999999998999413719502626918256282806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just got\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.","start":5770125,"end":5781715,"confidence":0.753251600000000021140067474334500730037689208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was never told.","start":5782069,"end":5783242,"confidence":0.505724199999999957100271785748191177845001220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I still don't know why I was there to this day, to be in a care setting.","start":5783338,"end":5787199,"confidence":0.88340540000000000731006366549991071224212646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have known the reasons why I was there.","start":5787458,"end":5790639,"confidence":0.7825554599999999805248762640985660254955291748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"No matter how much I asked to know, they would never tell me why.","start":5792514,"end":5795838,"confidence":0.70986439999999995098534100179676897823810577392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5798895,"end":5799233,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you'd like to add?","start":5799714,"end":5801320,"confidence":0.914449700000000031963054425432346761226654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no problem.","start":5801946,"end":5803841,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, Agnes, is there anything else that you want to go\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?","start":5804596,"end":5814727,"confidence":0.65257120000000001791562453945516608655452728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know who is getting me?","start":5821950,"end":5822950,"confidence":0.6905609999999999804032313477364368736743927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't blame Scotland so much.","start":5825040,"end":5826414,"confidence":0.57109624000000003274379878348554484546184539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That nursing home was made, was built by the UK English government.","start":5829214,"end":5835064,"confidence":0.695271500000000042263081923010759055614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got all the paperwork here saying it was made as an institution for experimental institutions.","start":5835471,"end":5846924,"confidence":0.841196950000000054359361456590704619884490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got that.","start":5848101,"end":5848700,"confidence":0.62653375000000000039079850466805510222911834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's not Scottish government, it was the English government that built that experimental wing.","start":5851257,"end":5857843,"confidence":0.584794000000000036010305848321877419948577880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"One second, Agnes.","start":5865317,"end":5866472,"confidence":0.81134366999999996128423163099796511232852935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't blame Scotland for this.","start":5867268,"end":5868813,"confidence":0.568881100000000028416025088517926633358001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nursum was built by the UK government.","start":5868894,"end":5870764,"confidence":0.77416366000000003122494263152475468814373016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I have paperwork saying it was made as an experiment, as an experimental institution for children.","start":5871180,"end":5877337,"confidence":0.78888625000000001108446667785756289958953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there anything else what you'd like to add on to that?","start":5881202,"end":5883227,"confidence":0.9000395500000000215123918678727932274341583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5885417,"end":5885627,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5886272,"end":5886417,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so now it's just the closing welfare cheque, Agnes.","start":5887321,"end":5890629,"confidence":0.78070545000000002300311052749748341739177703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So is there anything important we have not covered, or wording that you want handled carefully?","start":5891258,"end":5896232,"confidence":0.61198425000000000739674987926264293491840362548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you've covered everything.","start":5898296,"end":5899601,"confidence":0.6419744499999999742811951364274136722087860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?","start":5904414,"end":5909530,"confidence":0.87926084000000004348152060629217885434627532958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got my children here.","start":5911317,"end":5913047,"confidence":0.7718279999999999585469367957557551562786102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They're older.","start":5913435,"end":5913920,"confidence":0.71085863999999998608103624064824543893337249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"My 25-year-old's here and my 20-year-old's here as well.","start":5915861,"end":5919192,"confidence":0.7905138000000000442213377027655951678752899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They understand, they know everything.","start":5921120,"end":5923197,"confidence":0.655294299999999996231281329528428614139556884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never held it back from them.","start":5925007,"end":5926419,"confidence":0.74387559999999997017994246562011539936065673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just stated that, yeah, I have my children here.","start":5943676,"end":5945944,"confidence":0.78339689999999995162482946398085914552211761474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They are all the older ones.","start":5946333,"end":5949395,"confidence":0.79056760000000003696385419971193186938762664794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"They know everything, the 25 and 20-year-old.","start":5952682,"end":5955007,"confidence":0.6148987999999999676248307878267951309680938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have never held anything back from them.","start":5955105,"end":5956958,"confidence":0.74172676000000004048473556395038031041622161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support, or would you like me to provide you with support service details?","start":5958398,"end":5967949,"confidence":0.88877415999999997975322685306309722363948822021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":5968867,"end":5969591,"confidence":0.5318055999999999894356506047188304364681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And finally, have the next steps been explained to you?","start":5971023,"end":5974305,"confidence":0.87761045000000004190354729871614836156368255615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what's up.","start":5976636,"end":5979047,"confidence":0.74502623000000001152187678599148057401180267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.","start":5979368,"end":5991038,"confidence":0.76204026000000002483147909515537321567535400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.","start":5991599,"end":5999566,"confidence":0.750111940000000032569005270488560199737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.","start":5999791,"end":6007341,"confidence":0.9113987999999999534139760726247914135456085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.","start":6008030,"end":6014506,"confidence":0.81803214999999995793444895753054879605770111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.","start":6015244,"end":6033054,"confidence":0.82442640000000000366497943105059675872325897216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.","start":6034016,"end":6046905,"confidence":0.9400506600000000378969389203120954334735870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.","start":6047402,"end":6056036,"confidence":0.8076375000000000081712414612411521375179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's essentially just to confirm you're actually\u2014 I've no got a driver's licence or a passport.","start":6056454,"end":6063274,"confidence":0.73009807000000004340023451732122339308261871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have a driving licence and a passport?","start":6063595,"end":6065120,"confidence":0.55386740000000000971880353972665034234523773193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you have a birth\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.","start":6065200,"end":6070335,"confidence":0.86568904000000002074699523291201330721378326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6070736,"end":6071298,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you got a cell to your car?","start":6071410,"end":6073689,"confidence":0.799091760000000039809719964978285133838653564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've got a benefits out of date.","start":6076577,"end":6080944,"confidence":0.72607129999999997505000237651984207332134246826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've no renewed it, mo folk, mo each pension one.","start":6081122,"end":6084032,"confidence":0.75291735000000004074394155395566485822200775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've no renewed that.","start":6084421,"end":6085212,"confidence":0.6457157000000000035555558497435413300991058349609375},{"sentiment":"POSITIVE","speaker":"A","text":"No worries.","start":6085648,"end":6085778,"confidence":0.61805016000000001508141167505527846515178680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because I don't work.","start":6085971,"end":6086859,"confidence":0.64750414999999994503099287612712942063808441162109375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6087828,"end":6088151,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got my bus certificate.","start":6088296,"end":6089394,"confidence":0.5090964000000000044821035771747119724750518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":6090153,"end":6090750,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just ask one of the managers to make sure that that's okay, but it should be.","start":6090879,"end":6095778,"confidence":0.6044414000000000175560899151605553925037384033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There shouldn't be any reason as to why that won't be acceptable.","start":6095826,"end":6098564,"confidence":0.72611415000000001374047542412881739437580108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I can apply for a showtime card.","start":6102027,"end":6104587,"confidence":0.86633709999999997108943716739304363727569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It only take a week or something to come through.","start":6105607,"end":6107778,"confidence":0.79922629999999994510062606423161923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Agnes, you still there?","start":6168497,"end":6169458,"confidence":0.89076239999999995422541587686282582581043243408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi.","start":6170243,"end":6170452,"confidence":0.5325649999999999550936990999616682529449462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so, um, we would be able to take the saltier card.","start":6171061,"end":6174441,"confidence":0.8358744000000000173855596585781313478946685791015625},{"sentiment":"POSITIVE","speaker":"A","text":"However, as yours is out of date, we will\u2014 I can be in a Yeah, that's perfectly fine.","start":6174505,"end":6180886,"confidence":0.492320299999999988482812796064536087214946746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.","start":6181704,"end":6190465,"confidence":0.57448005999999995907501215697266161441802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.","start":6191910,"end":6204747,"confidence":0.82153434000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Either one of them would be acceptable.","start":6205533,"end":6207410,"confidence":0.579971000000000014296119843493215739727020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I should be do that anyway, my doctor.","start":6207539,"end":6209320,"confidence":0.6865723999999999715981857661972753703594207763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6209400,"end":6209561,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.","start":6209850,"end":6215730,"confidence":0.7804484400000000210440020964597351849079132080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, but yeah, once you've then\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.","start":6216453,"end":6233098,"confidence":0.92798126000000002999712478413130156695842742919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.","start":6233886,"end":6240635,"confidence":0.7590287000000000006139089236967265605926513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.","start":6242580,"end":6253957,"confidence":0.68803566999999998810011447858414612710475921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.","start":6254762,"end":6263251,"confidence":0.85182539999999995483648262961651198565959930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Him.","start":6265528,"end":6266010,"confidence":0.6884481300000000469907490696641616523265838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, is that okay?","start":6266492,"end":6268052,"confidence":0.821702240000000028175008992548100650310516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6268100,"end":6268277,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":6269467,"end":6270962,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.","start":6271573,"end":6278273,"confidence":0.91028743999999994773730804809019900858402252197265625},{"sentiment":"POSITIVE","speaker":"A","text":"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.","start":6278803,"end":6283950,"confidence":0.903897759999999994562358551775105297565460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Thanks a lot.","start":6284031,"end":6285182,"confidence":0.9155507000000000505934849570621736347675323486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":6285247,"end":6286543,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"POSITIVE","speaker":"A","text":"You've been able to give a lot of information, very detailed and also very clear and concise.","start":6286867,"end":6292806,"confidence":0.865786500000000014409806681214831769466400146484375},{"sentiment":"POSITIVE","speaker":"A","text":"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.","start":6292857,"end":6309617,"confidence":0.5173046599999999717311993663315661251544952392578125},{"sentiment":"POSITIVE","speaker":"A","text":"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.","start":6310211,"end":6325184,"confidence":0.72766699999999995274180264459573663771152496337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"If at any point, when we\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\u2014 I would like a copy of my records.","start":6326467,"end":6343142,"confidence":0.84899610000000003129372316834633238613605499267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You would like a copy?","start":6343736,"end":6344507,"confidence":0.87515189999999998260449274312122724950313568115234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfect.","start":6345726,"end":6346449,"confidence":0.9295927999999999968849806464277207851409912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never\u2014 I've never seen them.","start":6347091,"end":6348455,"confidence":0.52895060000000004851727908317116089165210723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I have never seen.","start":6349177,"end":6350172,"confidence":0.477602479999999995907700167663278989493846893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.","start":6351023,"end":6365416,"confidence":0.883266569999999973106241668574512004852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.","start":6369380,"end":6393775,"confidence":0.86147194999999998632489450756111182272434234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"So we'll happily provide you with that once essentially you request them.","start":6394323,"end":6399958,"confidence":0.7503094999999999625828195348731242120265960693359375},{"sentiment":"POSITIVE","speaker":"A","text":"So, okay, right, okay, fantastic.","start":6400786,"end":6403577,"confidence":0.9130904699999999873938349992386065423488616943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I hope you have a lovely day.","start":6404128,"end":6405296,"confidence":0.98259839999999998294555325628607533872127532958984375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you very much.","start":6405410,"end":6406010,"confidence":0.95996314000000004806878450835938565433025360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The rest of your weekend, okay?","start":6406156,"end":6408104,"confidence":0.70558094999999998453432681344565935432910919189453125},{"sentiment":"POSITIVE","speaker":"A","text":"Hey, thanks very much.","start":6408656,"end":6409614,"confidence":0.967409500000000033281821743003092706203460693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6409792,"end":6410133,"confidence":0.852965100000000031599256544723175466060638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Very welcome.","start":6410279,"end":6410912,"confidence":0.95912074999999996638422317118966020643711090087890625},{"sentiment":"POSITIVE","text":"Thanks.","start":6410977,"end":6411172,"confidence":0.6283754999999999757420710011501796543598175048828125,"speaker":null},{"sentiment":"POSITIVE","text":"Have a lovely day.","start":6411237,"end":6411740,"confidence":0.98053884999999996185948702986934222280979156494140625,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":6411821,"end":6411918,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:09:11 where `recording_id` = 4284) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `formatted_transcript` = [A 00:02]: Hello, am I through to Agnes?
[B 00:03]: Hi James.
[A 00:05]: Hi, you okay? Hi, I just need to ask you again the data protection questions. Um, could you confirm for me your date of birth please, Agnes?
[B 00:16]: The 3rd of March 1965.
[A 00:19]: Fantastic. And then also your postal address?
[B 00:24]: G349JIB, Tooden Tavern Road.
[A 00:27]: Fantastic. Just let you know, the calls are recorded for training and monitoring purposes. Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting. Just to let you know, following the care setting of Thornton School, you'll then be asked a series of questions of the people who were involved, any reporting and institutional knowledge and then we'll move on to movement between placements and leaving care. And as I mentioned previously when we were on the call, when you started to speak about the impact it had when you left care, Section 8 will be in relation to that. So we'll then start asking a few questions of how your life entailed following you leaving care, and then there'll only be a short couple of generic questions about any previous claims and also reasons for lying, and then that will conclude the witness statement. But as I said at the beginning of the witness statement previously, it's human nature to obviously, when you're thinking of a question and the way you're going to answer it, if it's something relevant that happened later on in life or previous, you probably would like to obviously interrupt and mention it real quick. And try refraining yourself from doing that. And it the— once I'm caught up with the notes, we will move on to the relevant points. Um, it's just as the questions are asked, it's like a chronology of your, of your life, like a storey essentially. So it will lead up to it. So with that being said, okay, take your time and try to answer each question to the best of your ability. And there is, again, there's no rush, so don't feel like you need to answer quickly. So in relation to your second care setting, could you please confirm for me the institution name? Thornton. Thornton. Can you remember where Thornton was?
[B 02:45]: Um, it was in Crosshouse, between, um, Kilmarnock and Irvine. Crosshouse Hospital.
[A 02:54]: Between Kilmarnock and what area?
[B 02:56]: Sorry, Irvine.
[A 02:58]: Irvine, yeah.
[B 03:01]: And where the home was, it was called Cross House.
[A 03:10]: The building was called Cross House?
[B 03:13]: No, no, the place where the building was built.
[A 03:34]: Can you remember who placed you there?
[B 03:38]: I went to there, the nursing, and they there. I don't know who placed me.
[A 03:55]: No problem. Next question: what type of setting was Thornton?
[B 04:03]: It was more or less the same as Nerpton, but more modern. The building was more modern.
[A 04:14]: Yeah, 4 dorms, but no children.
[B 04:29]: I've been forming because they were named after the islands in Scotland, like Jura and Iona.
[A 04:36]: Yeah. So would you say Farnham was a residential school?
[B 04:51]: Aye.
[A 04:56]: And can you remember, Agnes, how long you were there for?
[B 05:04]: Roughly Between 2 years and 2 and a half years. He's employed me to take her out when I was 14 and a half.
[A 05:14]: You were roughly there for 2 and a half years? Uh-huh. And you believe you left her when you was 14 and a half?
[B 05:26]: Uh-huh.
[A 05:27]: No problem. So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton. First, we're just going to speak about the accommodation. So in a few sentences, would you be able to describe for me what the accommodation was like?
[B 05:57]: Yeah, what, in Endebolton?
[A 06:00]: Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?
[B 06:07]: No, no, I resided there. I got home once a fortnight in Thornton.
[A 06:11]: You went home once a fortnight?
[B 06:13]: Uh-huh.
[A 06:15]: But the rest of the time you were staying at Thornton?
[B 06:20]: When I went out to Thornton, there, see no one else, and it was weekly. And Thornton, it was fortnightly. You came once a fortnight for 2 days, to the Friday and the Sunday. You had to be back on a Sunday, and that happened every fortnight.
[A 06:42]: Yeah. What was your dormitories like at Thornton School?
[B 06:50]: In Thornton, the dormitories, obviously they were named with different names and everything. We all had our own separate rooms.
[A 07:03]: Your own separate rooms. Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?
[B 07:16]: I'm sure it will.
[A 07:18]: Cura. How would you spell that?
[B 07:20]: I-O-N-A. J-U-R-E. And I-O-N-E. Yeah.
[A 07:38]: Sky. Sky, as in the Isle of Skye.
[B 07:42]: Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.
[A 07:51]: And Mull.
[B 07:53]: M-U-L-L. And Mull.
[A 07:56]: Apologies for that. The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel. Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements. So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts. And so I've just got so far that I've got a pattern, mirrorless. Sorry, say that again.
[B 08:52]: I'm saying there was a pattern, mirrorless. Call it a repetitive pattern.
[A 08:59]: Yeah, there was a pattern. Aha. So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday. You had to be back on the Sunday. The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own— and everyone had their own separate rooms.
[B 09:23]: Yeah.
[A 09:24]: And then you start— and then I've got: there was a pattern. What was the pattern, if you're able to remember?
[B 09:34]: No, no, I was talking about something else. Sorry.
[A 09:37]: Oh no, it's okay. Like I said, you don't have to apologise.
[B 09:40]: No, I was talking about something else with the pattern.
[A 09:45]: So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees? Was you Endura, Iona, Sky, or Mole?
[B 09:54]: No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.
[A 10:07]: Can you remember what the overall hygiene and cleanliness of the dorms were?
[B 10:14]: They were spotless. The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.
[A 10:53]: Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona as the these were for the girls. The dorms were spotless. We had to keep them clean ourselves. So we had to— so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.
[B 11:30]: Uh-huh.
[A 11:31]: Can you remember if you was ever provided clothing by the establishment?
[B 11:37]: Nope, I can't remember.
[A 11:40]: That's fine.
[B 11:42]: I just remember I had clothes I don't know if they bought them or if my mother bought them. I don't know.
[A 12:07]: What was the food like when you was at Tharnston? Was it— did you have 3 meals a day, and was there any choice?
[B 12:17]: Yes, and yes. In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice. It was all there for us. We had a wee kitchen.
[A 12:49]: Yeah, so we had our own kitchen where cereal was provided for us. Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. Are you able to remember what your daily routine was like at the institution?
[B 13:31]: Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything. And get ready. Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was. The kitchen was there and we'd be able to go in and just get— it was like a routine with the girls. Maybe 2 or 3 would set the table. Yeah, for breakfast for all of us. Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made. It was all there. So we just come in and start doing— help ourselves to our breakfast, then put all the dishes and all that back into the kitchen. Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen. Yeah. And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.
[A 14:53]: Yeah.
[B 14:56]: And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.
[A 15:04]: Mhm. What would happen following school?
[B 15:09]: I know that's made sound daft and it's always here in my head. I'm talking the Haud Goch, the Haud Goch Forest, the animals. And chickens and things like that. And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that. You could go in and do things like that, things that could occupy you. Yeah, I mean, I even went to the Girl Guides in Thornton.
[A 15:56]: You was in the Girl Guides, did you say?
[B 15:59]: Yeah, yeah, I used to get to Kilmanoch City Centre. They had the Girl Guides up there.
[A 16:10]: Kilmanoch City Centre?
[B 16:12]: Uh-huh.
[A 16:13]: And what was that for?
[B 16:15]: The girls' gates, that's where they were based.
[A 16:19]: Oh, to attend. Aha. So I'll just repeat what I've said, all of it so far. I've got, I went home once a fortnight for 2 days, Friday to Sunday. You had to be back on Sunday. The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms. I was in either Skye or Iona, as these were for the girls. The dorms were spotless. We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us. I can't remember if I was given clothes by the institution. I just remember that I had clothes, so I'm unsure if my mother bought them or the school did. I just don't know. We had 3 meals a day and we were able to have a choice. We had our own kitchen where cereal was provided for us. I do. My daily routine was to wake up, shower, get ready, and go to our breakfast/kitchen hall, which was on our dorm floor. The girls would set the table, 2 or 3 of us. The food would be put in the middle of the table for us all. We would help ourselves and clean up our dishes. We would then go downstairs to the classrooms, as now we would have school. Thornton had animals, goats, chickens. There would There were huts for woodworking, etc. There were activities to occupy you. I was in the Girl Guides. I would be taken to Kilmarnock city centre to attend the Girl Guides.
[B 17:59]: Yes, correct.
[A 18:01]: Is there anything there what I've missed or anything what you'd like to add? No. Fantastic. And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?
[B 18:17]: I don't know, because I was there. When I was there, I knew that I was getting him every fortnight. Yeah, I didn't think I'd really bother. But then the time I committed nursing, I was older and I was able to cope mea and talkin'.
[A 18:36]: Yeah. So, I don't think I bothered to contact my family as I was able to see them on the weekend.
[B 18:50]: Aha. I think it was called, I was older and I was more mature. I could cope easier. I had had a nursing, took me round, aintongen, the Welsh police. But I could hold my own then.
[A 19:25]: Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends. Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston. There were still bullies in Thornton, but I could handle my own by then. Is that correct?
[B 19:48]: Yes.
[A 19:48]: Fantastic. One moment, just while I fix the grammar. I'm just fixing the punctuation and grammar, that's all. All right, so now on to the next question. Um, Agnes, how did the other children genuinely treat you whilst you were there?
[B 20:32]: I felt was that I was treated better.
[A 20:41]: And is this in relation to the children, how they treated you?
[B 20:45]: Uh-huh. I mean, the older ones, the older ones, they did try to bully the younger ones. Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?
[A 21:11]: When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?
[B 21:20]: I don't know. At the time, I was only caring about myself, getting myself through. Where I was. When I went there, I didn't know anybody. I didn't know, but there was older ones older than me. When I went in there, I was 12. There was older ones. And they did try to bully the younger beans. I mean, there's some that couldn't it. Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them. I argued with them. Yeah, you know, then one thing I can say about something is I never ever run away from it. So that environment would help me even though other than people were trying to bully. I never ever ran away from Dornan because they had things that I liked to do. They had, and I don't want to bring in nursing up, and nursing we never had in Dornan. We had the goats, we had chickens, we had the woodworkin' class and all that. They had things for us to do. They had the football pitch for us, things like that, activities and whatever. They had all that for us.
[A 22:56]: Yeah, one second, Agnes. So I've got the other children treating me as a normal person. We had our squabbles, but I felt as though I was treated better there. The older kids, they did try to bully the younger ones. As I was old enough at this point, I was able to stand against them. I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it. When I was there, I didn't know anyone. I was 12 when I first went in there. The older ones would try to bully the younger ones, but I would stand up for them and myself. I didn't try to run away from Tarnton because they had things I liked there. They never had anything like that at Nurston. There was things for us to do, activities we could attend, etc. Is this, uh, so far is this correct?
[B 24:09]: Correct.
[A 24:10]: Is there anything that you'd like me to add?
[B 24:17]: No, no.
[A 24:17]: Okay. Do you remember his name?
[B 24:36]: He was really nice. It was really nice. I don't know, I can't remember his name.
[A 24:47]: That's fine. I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden. The social worker would come in and see me. He was really nice, but I can't remember his name. Fantastic. So now it's just going to be in relation to the staff. How did the staff genuinely treat you?
[B 25:15]: It treated me just as normal, just like a normal person. I mean, I didn't like being in care. I liked it, but I didn't like being in care, if you understand what I'm talking about. I like talking, but I didn't like being in care because I still didn't understand. But I was mature enough to get myself through it, and that— but the staff were okay. I never had any problems with the staff. I didn't have any staff holding me down.
[A 25:52]: Yes, one moment. But the staff treated me just as normal, like I was a normal person. I didn't like being in care, but I liked Thornton. I still don't understand why I was there, but I was more mature to deal with it. Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?
[B 26:26]: No, that I can remember, no.
[A 26:58]: So now we're going to be moving on to the next question, Agnes. And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now. So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse. In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults. Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?
[B 27:59]: No, no, that I can remember, not.
[A 28:04]: That's perfectly fine.
[B 28:06]: With the setting of the nursing was completely different to Thornstone. And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.
[A 28:15]: Yeah.
[B 28:17]: Eh, around my age, and I liked it. So I didn't feel neglected. They took us away on trips and whatever and all that. I never had that in Ayrshire. They took us away, eh, to leisure centres, the beach, destruction. So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.
[A 29:13]: So I've just got, um, no, not that I can remember. Thornton was completely different to Nursen. I was able to make friends here. I was more sociable. They would take us on day trips out, which we never got at Nursen. So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton. Is that correct, or is there anything that I've missed out? Nope. Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours. So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others. Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?
[B 30:15]: Well, the bullying that I used to get. Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke. I had a speech impediment. I don't know, do you hear it when I'm speaking to you? No. I used to hang me. I had a very, very bad lisp, and I took that up when I was a young, very, very young child. I used to go to speech therapy and that, and they used to make a fool of me in that.
[A 30:58]: So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?
[B 31:09]: I cannae remember. I don't know if it was done in front of staff or if it was— but I knew that they done it. I knew they'd be saying it to me. I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.
[A 31:38]: Eventually would— yeah, Karen, sorry, Agnes, sorry.
[B 31:42]: Eventually got to the stage I just used to let it bypass me. Do you understand what I'm trying to say? It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.
[A 32:16]: Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add. So I've got the bullying. They tried to bully me from the way I spoke, as I had a speech impediment. I had a very bad lisp. I used to go to speech therapy and they would make a fool out of me. I remember it. I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it. It should have— it shouldn't— it shouldn't have got to the stage it got to. I just let it— I just let it get to that point. It was— it was the way I spoke as a child, and I couldn't help that.
[B 33:06]: Yeah.
[A 33:07]: Is there anything what you'd like to add?
[B 33:11]: No.
[A 33:12]: So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored. Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?
[B 33:53]: I can't remember.
[A 33:57]: That's fine.
[B 33:59]: I can just remember the bullying of the other kids.
[A 34:14]: And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration. Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?
[B 35:00]: I can't remember that either.
[A 35:08]: That's fine. So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?
[B 35:28]: No, no, no.
[A 35:35]: I just put no.
[B 35:36]: I can't remember any, any— I don't remember any of the teachers' names or any of the children there. I don't remember any of the names. I was here for 2 and a half years and I can't remember any of the names.
[A 36:02]: Yeah, so I thought— no, I can't remember the names, that being the children or the—
[B 36:06]: I can remember one name. Yeah, and sure, it was Robert, Robert Watson.
[A 36:17]: Robert Watson.
[B 36:18]: I don't know why I know his name, but I'm sure that's his name. Was this one of the boys?
[A 36:25]: And this was one of the boys, not a member of staff?
[B 36:29]: No.
[A 36:30]: That's fine.
[B 36:37]: And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys. I used to play football with the boys.
[A 36:57]: Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton. And so this is only in relation to the abuse that you've stated, what you experienced while you were there. So first we'll go through the neglect. So Agnes, are you able to provide me with one clear example of when you experienced neglect. Where and when did it occur, and what happened before, during, and after you suffered the neglect?
[B 37:31]: I can't really remember. The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know. I had to get buses and trains there and back again. Maybe came and picked me up or took me home. That's the only thing I can remember.
[A 38:01]: You say— did you say you get buses and trains by yourself and nobody would accompany you? Yep.
[B 38:12]: Town centre.
[A 38:15]: Yeah.
[B 38:17]: And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.
[A 38:35]: Yeah, so just so this is correct, I've just got, um, I can't really remember. All I can remember really is that I had to travel myself from places I barely know. I would get buses or trains by myself. Nobody would accompany me. I'd get a bus. I get a bus to Kilmarnock Centre, a train to— then a train to Glasgow, and then from Glasgow you get a bus to your mother's house. Is that correct? And all of which was unattended. So in relation to the emotional abuse that you suffered during your time at Thurston, is that— are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?
[B 39:43]: No, just the— just that bullying. But I was able to cope with that. I can't remember it now.
[A 39:58]: Did you ever tell a member of staff about the bullying at all?
[B 40:04]: I thought it was normal. I thought it was normal. I can't even remember the last tour that I went on, Bob.
[A 40:32]: Yeah, so I'll just relay this back to you, just to make sure that it's correct. Just for bullying, but I was able to cope with this by myself. Sorry, I was able to cope with this by myself at this point. And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced. I just thought it was the way things were.
[B 41:01]: Yeah.
[A 41:01]: Is there anything that you'd like to add or anything that you'd like me to change? No. Okay. No. So now, Agnes, this is in relation to the two factors of abuse that you suffered. So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?
[B 41:26]: Well, the neglect was every fortnight, every 2 weeks for 2 and a half years. Having to travel all that distance, that's a long way to seek medical.
[A 41:45]: Can you roughly, can you give a rough estimate of how far that journey would have been?
[B 41:56]: Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest. If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton. Going from Easterhouse to Kilmarnock, that's a good few miles.
[A 42:36]: How?
[B 42:36]: That's about 40 or 50 miles.
[A 42:38]: How collectively, how many miles would you say it is?
[B 42:46]: I'm saying about 40 miles or something, might even be more. And that journey would be there and back once every fortnight.
[A 43:01]: Yeah, so I just put neglect. This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back. In relation to the emotional abuse, Agnes, how often did this happen? Over what period? And did it ever change or become worse?
[B 43:22]: It just— whenever they felt like it. Whenever they felt like just making a fool of me. I mean, it could happen one day and then the next day it'd be all right. Just whenever they felt like it.
[A 43:57]: Yeah, so I just put whenever they felt like bullying me/making a fool of me, it would occur. What happened? It It would happen one day, then the following day everything would be alright. It was just whenever they felt like it. How would you say it ever became worse? Nope. So, again, this is in relation This is in relation to the neglect. So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School? Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?
[B 44:57]: My bedwetting continued, wetting myself continued. The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway. It was dark, there was no lights, it was all covered with trees. I don't know if it's still like that now. It's a nursing home now, I think. And you were left to walk up that yourself. I heard dozens of people coming out shopping, coming out their streets, terrified. Once I get past, up into the top of the driveway, I was fine. So it was alright, because I knew that was me in, getting into the school.
[A 45:52]: Yeah, so I just got up, I just put my bed wet and continued. The fear was there, as I would be travelling in the dark. There was no streetlights and covered, and the road was covered by trees.
[B 46:11]: Oh, it was like a country road.
[A 46:19]: It was a dark country road. And then I just thought I would walk up these streets terrified if someone— terrified thinking Terrified thinking if someone will come, will come out from anywhere. Is there anything that I've missed or anything what you'd like me to add?
[B 46:42]: No.
[A 46:43]: Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse. Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?
[B 47:01]: No, just that, them trying to bully me and meeting us, bullying me. I just accepted that. I thought it was normal. And I did. And I see that sort of behaviour, I accepted that. Oh my right. I thought it was normal. To me, it's just normal.
[A 47:44]: Yeah, so notice them trying to bully me and making a fool of me. I just accepted it and thought it was normal. That sort of behaviour I accepted all of my life. I thought it was normal. To me this was normal. Is there anything that I've missed or anything that you'd like me to add?
[B 48:01]: No, everything's correct.
[A 48:04]: Fantastic. So now we're just going to move on to the next question. In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?
[B 48:19]: I don't know. I don't know.
[A 48:22]: That's fine. So moving on to the next question. Did you ever tell anyone or try to get help when you— in relation to the neglect and emotional abuse that you suffered?
[B 48:35]: No, because I thought everybody would see that I was lying. I thought, oh, I've a thought People saying, oh, she's lying. That's, that's went through my head, the thought that I was making up.
[A 49:06]: Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up. Yeah. So now, Agnes, this is the final question in relation to the curse setting at Thornton. What was different at this placement compared to the others?
[B 49:33]: The teachers, I don't remember their names or their faces, but they spoke to me normally. Yeah, I completely just— I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older. And there was more activities, there was more things for us to do. I mean, even took us away on holiday for a week, I can remember that, down to Blackpool. Been to a beach, I'd never been to a beach in my life. They took me to the beach, they took us all, the boys and the lassies, separate minibuses. And to kill Xavier, I can remember that, but they could enjoy me getting raped.
[A 51:02]: I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change. So I've got the teachers. I don't remember names or faces, but they spoke to me normally at Thornton. I suffered I didn't suffer as much here than I did at Nurnston. I don't know if this was because I was older, but there were more things for us to do here. They also took us on holiday. They took me to Blackpool one time. I never— sorry, I'm just adjusting for punctuation and grammar. I never had been to a beach before, but they would take us on beach trips. Every time we went on day trips, we would be in separate coaches from the boys. Is there anything that I've missed there or anything that you'd like me to ask?
[B 52:06]: No, no, I couldn't say.
[A 52:09]: Fantastic. So that now concludes the care setting part of the witness statement. Now, Agnes, hopefully the rest of the statement won't be as difficult. And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?
[B 52:32]: In nursing, it was the teachers. They took me down to the gym and punished me, holding me down. And the headmaster in nursing. And Thornton, it was the pupils. The children.
[A 52:47]: Okay, just one second. So the names— the headmaster was, um, who do you remember? The headmaster, Mr. Mr. Wilson?
[B 53:12]: Mr. Wilson.
[A 53:13]: And do you remember any other of the teachers' names who took you down to the gym hall at Nurston? No, no, no.
[B 53:22]: All I remember is my house mother.
[A 53:30]: I'm not gonna mention it. I would mention the house mother, um, if you— from what I remember, you have two. You had two at the time. What was on a rotation? One of them was really nice and you said wasn't— one of them wasn't as nice. Do you remember her name?
[B 53:48]: No.
[A 53:49]: Okay, so I just got Mr. Wilson, him being the, um, the headmaster. Um, I'll state the other children as well. Can you remember any of the names of the other children? No. That's perfectly fine. And in relation to Thurston, can you remember who were the main people responsible for your abuse? No. Were the other children affected, and did you witness abuse or harm to anyone else?
[B 54:46]: I can't remember.
[A 54:50]: No problem. Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.
[B 55:24]: Yeah.
[A 55:31]: Yeah, were complaints ever discouraged?
[B 55:38]: I can't really remember.
[A 55:47]: Were they ever ignored?
[B 55:52]: I think so, eh, because I didn't feel safe in it. We've done I don't know if anything was done about it. I don't know if it was wrote down or anything, or like an incident book or anything. I don't know anything.
[A 56:09]: Yeah, no problem. Just hold on one moment.
[B 56:12]: If I'd made the complaint, it should have all been noted.
[A 56:41]: So far, I can't remember if complaints were discouraged. They would have been ignored as nothing was done about anything. There was no complaint book or anything like that, so there's probably no note of any complaints made. Can you remember if any complaints that were made were ever punished?
[B 57:00]: I don't know. I cannae remember.
[A 57:16]: Have you ever reported the abuse to the police, an inquiry, a professional? Or any authority?
[B 57:23]: Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening. I don't know if anything was done, and I told them that's why I kept running away. Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one. I walked to East Kilbride every time I ran away. I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house. I just walked about Glasgow and I ended up one time with one of the girls in the home. We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.
[A 58:30]: And did they— and what— and did the police then return you back?
[B 58:34]: Took me straight— me and the, the last kid that I went with the first time took me straight back. So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered. But the police found his heart grounds and took him back to Ayrton in a motor, a push motor. And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.
[A 59:07]: Yeah. So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away. But I don't know if they did anything about it or make any notes about it. I would be found walking around Glasgow as I wouldn't go back to my mother's. And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car. Is there anything what I've missed there, anything what you'd like me to know?
[B 59:54]: No, no, I said great.
[A 59:56]: So now it's just moving on to the next section, which is movement. Movement between placement and care. Why did you move between placements, and were the reasons ever explained to you?
[B 60:09]: I don't know, nobody tell me. I've not got a clue why I get moved to the nurse then, to Thornton. Nobody told me.
[A 60:37]: And did you run away, refuse to return, or ask to be moved? Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?
[B 61:01]: Well, I don't know, we finished.
[A 61:04]: Yeah. And did you ever ask to be moved from Nurston?
[B 61:10]: I can't remember.
[A 61:12]: That's fine.
[B 61:13]: But I was there for— I was there for 4 years.
[A 61:26]: Do you remember what would happen when you ran away?
[B 61:30]: I'd be brought back. Obviously they contacted the police and they'd be brought back. If they found, they'd be brought back.
[A 61:55]: And the final question in relation to this section is, when and at what age did you leave care?
[B 62:04]: I think it'd be 14, 14 and a half. 14 and a half.
[A 62:09]: And can you remember what your circumstances were following leaving care?
[B 62:14]: I got took back to my mother's. It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.
[A 62:26]: Yeah.
[B 62:27]: The social worker I had in Thornton and brought me home. But eventually I left my mother's house when I was 15. I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home. And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.
[A 63:02]: Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add. So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker. I left my mum's when I was 15. Since then I've been by myself. This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.
[B 63:37]: Yes.
[A 63:45]: Is there anything that you'd like to add or anything that I've missed?
[B 63:47]: No, that's correct. Then I left my mum's and I'll be staying with my friends and my big sister. But then I just got a bus out and stayed with my big sister. I was going from house to house and then she beat me up a second time. I think it was about 6 or something.
[A 64:10]: Yeah, just hold on one moment.
[B 64:12]: Her and my other sister, and that was reported to the PC Rail. I had just turned 16, I think it was.
[A 64:37]: Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report. I told the social worker that my mother and her friend beat me up when I was 14 and a half. So I was staying at my big sister's as she just got a home at the time. I was going from house to house. My mother also beat me another time when I was 16 alongside my sister as well. This was reported to the police. Is there anything there that I've missed, or is there anything what you'd like me to ask?
[B 65:15]: No, it's all good.
[A 65:18]: Brilliant. So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life. So try to answer these questions as best to your ability, and don't feel the need to rush. Just take your time. So how did the experience affect you at the time?
[B 65:45]: Badly, very badly. But it can't be done in my adulthood.
[A 66:00]: Yeah, just got badly, very badly. It followed me into my adulthood. Is there anything, um, that I've—
[B 66:10]: would you say every time I thought about nails I tried to kill myself. Yeah, I had to be took to hospital, my stomach pumped, everything. Been on antidepressants on and off all my life. Barely had a care system. And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.
[A 66:53]: So you've always had this— so you're saying that you've had 5 children and you've always felt—
[B 66:58]: yeah, okay, because obviously I was on antidepressants and was depressed. I was still on them after having my children.
[A 67:17]: Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far. Um, so you say you've been on and off antidepressants all your life since you left the care system. Can you tell me what medication you take? Or have taken for that?
[B 67:41]: The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people. That was a side effect I was having with them. Eh, I'm sorry, I'm smokin' poo. Eh, this is Ben Mamet, Liverpool Echo. I shite all the free cakes.
[A 68:31]: I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far. So from the beginning, I've got: Badly, very badly, it followed me into my adulthood. Every time I thought about nursing, I would try to kill myself. I've been taken to hospital to get my stomach pumped. I've been on and off antidepressants all my life since I left the system. I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people. I was on multiple medications. It will be in my medical records. I've tried multiple different kinds of medication. And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me. Because of my antidepressants. Is there anything there that I've missed, or anything that you'd like me to add?
[B 69:39]: No, I just thought that because of my depression, they should be taking them off me.
[A 69:51]: So now it's on to the next question, Agnes. Try to think about this next question carefully and answer it in your own time. There's no rush. How has your time in care affected your mental health? This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.
[B 70:20]: Every one of them. Everyone.
[A 70:26]: Hold on. Apologies for that. Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts. How has it affected your physical health, Agnes? So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.
[B 71:20]: I'm lucky if I sleep 2 hours a night. When I'm in my bed, everything's coming on me.
[A 71:30]: Sorry, what was that?
[B 71:31]: I think about everything that's happened to me when I try to sleep, and I can't sleep. I end up just walking about the house or sitting in the living room when all my children are sleeping. And I've been like that for years and years and years. I've had to at times get sleeping tablets off my doctor to help me sleep.
[A 72:21]: Yeah, so I'm just gonna relay back to what I've got. So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep. This happened for years and years. I had to go to the doctors to get some sleeping tablets to help with this.
[B 72:45]: Yes, correct.
[A 72:47]: Is there anything that you'd like me to add or anything that you feel like I've missed? No. No, okay, no problem. The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?
[B 73:13]: Well, I've never had any very good relationships because I couldn't trust nobody. Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself. I don't live in a house. Last time I was at my house was a year ago. That's how bad it gets.
[A 73:57]: Yeah, so I just got— well, I never had any luck with relationships. I couldn't trust anybody, and I've always dealt with everything by myself. I don't leave my house. The last time I left the house was a year ago. That's how bad it gets. Yeah. Is there anything else what you'd like me to add?
[B 74:18]: No, that's everything.
[A 74:21]: No problem. Next would be, how has it affected— how has it affected your education? Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?
[B 74:35]: I never had a medical education. Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here. Yeah, I was in a community clinic and they put me in there. I had to go to that every day. And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow. I was there for about a year and a half, something like that anyway. So my education, I've not had any education. I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months. I couldn't cope with it. So I've not had an education. I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall. Yeah, but they lasted like a year.
[A 75:55]: But they only lasted around a year? Uh-huh. As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs. I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down. So that's why I've never had any education. When I left Thornton, they took me to another education clinic, child clinic. The GP I'm with now is up the road from this. I had to go there every day until they moved me to a different clinic. I only lasted 3 months in high school when I attended, so I haven't really had an education. And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope. I don't know if it was because of the people in the job. I just can't explain it. I couldn't cope. And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right. But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?
[B 78:12]: No.
[A 78:13]: Fantastic. Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.
[B 78:31]: I don't work to try and avoid everything.
[A 78:34]: You don't go outside?
[B 78:42]: No.
[A 78:42]: Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?
[B 78:53]: I don't know why.
[A 79:02]: Yeah, is there any, um, authority figures or, um, situations that you tend to invite— tend to avoid?
[B 79:19]: That I don't know. I don't know why. I don't know. I try to avoid contact with police, I try not to hang with any of them.
[A 79:34]: So you try to avoid contact with police?
[B 79:39]: No, I don't know about— did they be in there?
[A 79:54]: Yeah, so I just got— I don't go outside. I just have a fear of going out and I don't know why. I don't know why. I don't know. But I try to avoid contact. I try to avoid contact with the police. I don't know if that's because of my experience with the police in Nursington. Yeah, is there anything else that you'd like to add in relation to triggers?
[B 80:20]: No, I don't know what triggers them are. I don't know, the thoughts and all that are just in my head. It's constantly there. I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back. It's always here, it's always been there. I've always— I mean, I've never had that. I was in care, I've never had that. I've always told my children, told my children, when they were able, you understand, that I was in care. Yeah, that's—
[A 81:16]: and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?
[B 81:26]: A very, very big impact. I've never been able to keep relationships up. They want the thing I've got attached to my shoulder, that's that. I've no good relationship with my sister or any of my family. Since my granddad died, I don't bother with any of my family.
[A 82:16]: Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships. The only thing I have is a relationship with my children. I don't have any relationships with my family. Since my gran died, I haven't kept contact with them. Is that correct? Yeah.
[B 82:33]: Yes.
[A 82:33]: What do you think may have been different if it had not— if you had not been placed into care?
[B 82:45]: I don't know. I don't know. That they ain't in harm's way to be put in care. I don't know the circumstances. If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.
[A 83:31]: Yeah, so I've got— it's just what I've put down is I don't know. I don't know the circumstances as to why I was put in care. I don't think that if I were able to— I think that if I were able to know why I was in care, maybe I would have more of an understanding.
[B 83:52]: Yeah, I mean, they give up on care. My sister's got me be questioned. They didn't ask why I was me there. Yeah, no be questioned why I was on care.
[A 84:12]: And this being nobody's— and nobody in your family?
[B 84:16]: Nobody in my family questioned why I was in care. I had 5 sisters and a brother, and not one of them questioned why I was in care.
[A 84:40]: I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add. So, but I don't know, I don't know the circumstances to why I was put in care. I think that if I were able to know why I was in care, maybe I would have had— I would have more of an understanding. The years I was in care, my sisters didn't ask why I was there. Nobody in my family asked why I was. Why I was there. I had 5 sisters and a brother. Not one of them questioned this. Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.
[B 85:28]: I—
[A 85:29]: did he live with you?
[B 85:31]: I— what time do you have my brother? See, when I was a nursing when I get put into nursing in 1973. One weekend I come home in 1974 in May and my brother was here, newborn baby. Okay, so I was put into nursing in October, which is 7 months to May. My mum was already pregnant with my brother. When I was put into the home. I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was. Oh, that's her brother.
[A 86:39]: Yeah, so just following on from, I had 5 sisters and a brother. Not one of them questioned why I was there. My mum was pregnant when I was put into Nurston. Yeah. One weekend I came home and there was a newborn baby, which was my brother.
[B 87:00]: Oh, fantastic. So now that's when everything came through me. My head is getting a little older. I was like, I may not have been put in care, but she just had another child.
[A 87:39]: Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about. Okay, so now we're just gonna go— now that concludes the impact of them, the— of your experience in care. And we're just gonna go to support and treatment. Have you ever received counselling, therapy, mental health, addiction services, GP?
[B 88:06]: Mental health, mental health with my GP service.
[A 88:12]: Mental health and GP services. Are you in receipt of any other professional support?
[B 88:24]: No, no, no, no, no. Okay, I don't want to go out my house.
[A 88:30]: That's fine. Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?
[B 88:40]: Just the medication for depression. I've not been diagnosed. I was diagnosed with depression, but I've not been diagnosed with anything else.
[A 88:55]: You've only been diagnosed with depression. Can you— are you able to remember any of the medication that you have taken for your depression?
[B 89:06]: The last one that I was on was sertraline. And I think it was a, a Lorazepam or Temazepam or something like that. Anyway, I've been on a few over the years.
[A 89:28]: Yeah. Are you still receiving support now?
[B 89:46]: No, I don't go out. I don't even go back to the doctors. I just get my medication that I'm on now for my epilepsy and that. I just get them on repeat and my daughter goes and collects them for me.
[A 90:21]: Yes, I just put no. I don't go out. I don't even go back to the doctors. I just get repeated medication for my epilepsy that my daughter gets for me. Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting. And so that being any records that may support the statement, what we've collected. So we do have your Social Care records, Agnes. I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane. And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.
[B 91:12]: They don't want to cooperate.
[A 91:15]: That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement? No.
[B 91:52]: No.
[A 91:54]: So now it goes to previous claims and any applications or previous payments. Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today? No, no. And did you ever receive any payment, apology, settlement, or decision, or signed any waiver/discharge?
[B 92:24]: Nope.
[A 92:26]: No problem. So now, Angus, we're just going into the reasons for the application for the Scottish Redress. And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?
[B 92:43]: I want them to give me a reason. I want to know why. I'm sorry, I want to know why they've not told me why I was put in care. They took section 8 off me. And never told me why. Yeah, I want to hold you off the— why can they— why could they not told me why I was there? Because we— I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day. The hard sex I have had in my life.
[A 94:00]: I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add. So I just put, I want them to give me a reason. I want to know why they have not told me why I was put into care. They took 6 and a half years off me and they never told me why. I want an apology from them. I want an apology from them. Why could they not tell me why I was there? I wouldn't have minded if they waited until I was old enough to tell me, but they never told me. 6 and a half years of my life and I don't know why I was there. Is there anything else that you'd like to add?
[B 94:43]: No, no problem.
[A 94:46]: No. Um, what would an acknowledgement mean to you? Take your time, there's no rush.
[B 95:02]: If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason. Nothing. I asked many, many times and nobody would answer me. Nobody would tell me. Obviously, the benefits setting, they've got to know why I was there. Why did they not tell me?
[A 96:10]: Yeah, so I just got— if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was. But I was never told. I still don't know why I was there to this day, to be in a care setting. They must have known the reasons why I was there. No matter how much I asked to know, they would never tell me why.
[B 96:38]: Yeah.
[A 96:39]: Is there anything else that you'd like to add? No, no, no problem. And then finally, Agnes, is there anything else that you want to go— what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?
[B 97:01]: You know who is getting me? I don't blame Scotland so much. That nursing home was made, was built by the UK English government. I've got all the paperwork here saying it was made as an institution for experimental institutions. I've got that. But it's not Scottish government, it was the English government that built that experimental wing.
[A 97:45]: One second, Agnes. So I don't blame Scotland for this. Nursum was built by the UK government. I have paperwork saying it was made as an experiment, as an experimental institution for children. Yeah, is there anything else what you'd like to add on to that?
[B 98:05]: No.
[A 98:06]: No. Okay, so now it's just the closing welfare cheque, Agnes. So is there anything important we have not covered, or wording that you want handled carefully?
[B 98:18]: No, you've covered everything.
[A 98:24]: Yeah, how are you feeling after discussing this, and do you feel safe to end the call?
[B 98:31]: Yeah, I've got my children here. They're older. My 25-year-old's here and my 20-year-old's here as well. They understand, they know everything. I've never held it back from them.
[A 99:03]: Yes, I just stated that, yeah, I have my children here. They are all the older ones. They know everything, the 25 and 20-year-old. I have never held anything back from them. Is there someone you can contact for support, or would you like me to provide you with support service details? No, no. And finally, have the next steps been explained to you?
[B 99:36]: I don't know what's up.
[A 99:39]: Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are. So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement. I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records. Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement. Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way. Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal. The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence. It's essentially just to confirm you're actually—
[B 101:01]: I've no got a driver's licence or a passport.
[A 101:03]: You don't have a driving licence and a passport? Do you have a birth—
[B 101:06]: I've never been out the country and I'm not allowed to drive because I'm epileptic.
[A 101:10]: Yeah. Have you got a cell to your car?
[B 101:16]: I've got a benefits out of date. I've no renewed it, mo folk, mo each pension one. I've no renewed that.
[A 101:25]: No worries. Because I don't work. That's fine.
[B 101:28]: I've got my bus certificate.
[A 101:30]: Yeah, no problem. Let me just ask one of the managers to make sure that that's okay, but it should be. There shouldn't be any reason as to why that won't be acceptable.
[B 101:42]: I mean, I can apply for a showtime card. It only take a week or something to come through.
[A 102:48]: Hi Agnes, you still there? Hi. Yes, so, um, we would be able to take the saltier card. However, as yours is out of date, we will— I can be in a Yeah, that's perfectly fine. So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID. If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are. Either one of them would be acceptable.
[B 103:27]: I should be do that anyway, my doctor. Yeah.
[A 103:29]: Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt. Um, but yeah, once you've then— once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel. Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response. With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care. And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.
[B 104:25]: Him.
[A 104:26]: Right, is that okay?
[B 104:28]: Okay.
[A 104:29]: Yeah, fantastic. Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes. I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this. Thanks a lot. Yeah, of course. You've been able to give a lot of information, very detailed and also very clear and concise. And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life. But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care. If at any point, when we— if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than—
[B 105:40]: I would like a copy of my records.
[A 105:43]: You would like a copy? That's perfect.
[B 105:47]: I've never— I've never seen them. Yeah, I have never seen.
[A 105:51]: So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com. Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself. So we'll happily provide you with that once essentially you request them. So, okay, right, okay, fantastic. Well, I hope you have a lovely day. Thank you very much. The rest of your weekend, okay?
[B 106:48]: Hey, thanks very much. Thank you.
[A 106:50]: Very welcome.
[B 106:50]: Thanks.
[A 106:51]: Have a lovely day. Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Agnes?\",\"start\":2270,\"end\":3767,\"confidence\":0.8987621999999999555797103312215767800807952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi James.\",\"start\":3831,\"end\":4330,\"confidence\":0.710552630000000018384298527962528169155120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, you okay?\",\"start\":5006,\"end\":6004,\"confidence\":0.6896088000000000217681872527464292943477630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi, I just need to ask you again the data protection questions.\",\"start\":7372,\"end\":11286,\"confidence\":0.785172699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, could you confirm for me your date of birth please, Agnes?\",\"start\":11705,\"end\":15996,\"confidence\":0.93705139999999997879598367944709025323390960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 3rd of March 1965.\",\"start\":16964,\"end\":18926,\"confidence\":0.8337099599999999721688936915597878396511077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":19625,\"end\":20308,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then also your postal address?\",\"start\":20438,\"end\":22342,\"confidence\":0.82726569999999999271977912940201349556446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"G349JIB, Tooden Tavern Road.\",\"start\":24790,\"end\":26807,\"confidence\":0.8014829999999999454729504577699117362499237060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":27867,\"end\":28444,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let you know, the calls are recorded for training and monitoring purposes.\",\"start\":28925,\"end\":32340,\"confidence\":0.88698619999999994689687810023315250873565673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following on from our phone, our previous phone call where we went through the first care setting and being nursed in residential school, we'll now go back onto the second care setting.\",\"start\":32772,\"end\":47087,\"confidence\":0.85674459999999996728803353107650764286518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know, following the care setting of Thornton School, you'll then 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between, um, Kilmarnock and Irvine.\",\"start\":165350,\"end\":169919,\"confidence\":0.9030224700000000215283080251538194715976715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Crosshouse Hospital.\",\"start\":170230,\"end\":171506,\"confidence\":0.6361514299999999622059476678259670734405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Between Kilmarnock and what area?\",\"start\":174207,\"end\":176314,\"confidence\":0.88191209999999997659614336953382007777690887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Irvine.\",\"start\":176555,\"end\":178244,\"confidence\":0.539913700000000051915094445575959980487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Irvine, yeah.\",\"start\":178935,\"end\":179933,\"confidence\":0.77357569999999997722994748983182944357395172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where the home was, it was called Cross House.\",\"start\":181107,\"end\":184899,\"confidence\":0.8524808999999999858943056096904911100864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The building was called Cross House?\",\"start\":190747,\"end\":192434,\"confidence\":0.901538430000000001740545485517941415309906005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, the place where the building was built.\",\"start\":193277,\"end\":197087,\"confidence\":0.54914932999999999108098336364491842687129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember who placed you there?\",\"start\":214471,\"end\":216088,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went to there, the nursing, and they there.\",\"start\":218396,\"end\":221290,\"confidence\":0.86110425000000001549693706692778505384922027587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know who 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children.\",\"start\":254983,\"end\":269068,\"confidence\":0.7737992399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've been forming because they were named after the islands in Scotland, like Jura and Iona.\",\"start\":269571,\"end\":275753,\"confidence\":0.88882669999999996957029679833794943988323211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":276321,\"end\":276548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say Farnham was a residential school?\",\"start\":280209,\"end\":282413,\"confidence\":0.79965984999999994986552565023885108530521392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":291287,\"end\":291335,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember, Agnes, how long you were there for?\",\"start\":296050,\"end\":302171,\"confidence\":0.8922047600000000411313294534920714795589447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Roughly Between 2 years and 2 and a half years.\",\"start\":304046,\"end\":307263,\"confidence\":0.8609343000000000412086365031427703797817230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's employed me to take her out when I was 14 and a half.\",\"start\":308073,\"end\":310504,\"confidence\":0.77144665000000001153779294327250681817531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were roughly there for 2 and a half years?\",\"start\":314316,\"end\":315892,\"confidence\":0.878777860000000021756250134785659611225128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":317220,\"end\":318280,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you believe you left her when you was 14 and a half?\",\"start\":323440,\"end\":326256,\"confidence\":0.528719399999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":326808,\"end\":326987,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":327961,\"end\":328530,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, we're just going to go into a brief description of what ordinary life was like while she was at Thornton.\",\"start\":338675,\"end\":346126,\"confidence\":0.8949531299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, we're just going to speak about the accommodation.\",\"start\":346784,\"end\":349176,\"confidence\":0.87690889999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in a few sentences, would you be able to describe for me what the accommodation was like?\",\"start\":349995,\"end\":355133,\"confidence\":0.9084472999999999576203890683245845139026641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, what, in Endebolton?\",\"start\":357846,\"end\":358914,\"confidence\":0.7813282999999999756113311377703212201595306396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so essentially, um, like, did you end up residing there, so did you stay overnight while she was at Thornton?\",\"start\":360027,\"end\":367010,\"confidence\":0.9074044999999999472350964424549601972103118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I resided there.\",\"start\":367058,\"end\":368221,\"confidence\":0.6375794999999999657092075722175650298595428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got home once a fortnight in Thornton.\",\"start\":368270,\"end\":370595,\"confidence\":0.8846590500000000023561597117804922163486480712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You went home once a fortnight?\",\"start\":371160,\"end\":372630,\"confidence\":0.86288726000000004479062454265658743679523468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":373457,\"end\":374239,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the rest of the time you were staying at Thornton?\",\"start\":375656,\"end\":377675,\"confidence\":0.90218352999999995578406242202618159353733062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went out to Thornton, there, see no one else, and it was weekly.\",\"start\":380850,\"end\":384771,\"confidence\":0.73583819999999999783568682687473483383655548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was fortnightly.\",\"start\":385480,\"end\":386944,\"confidence\":0.80126799999999998025401737322681583464145660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You came once a fortnight for 2 days, to the Friday and the Sunday.\",\"start\":387507,\"end\":391595,\"confidence\":0.90135807000000001121264858738868497312068939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to be back on a Sunday, and that happened every fortnight.\",\"start\":392780,\"end\":396950,\"confidence\":0.61343329999999995916226680492400191724300384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":402580,\"end\":402759,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your dormitories like at Thornton School?\",\"start\":402824,\"end\":407966,\"confidence\":0.88432589999999999808011352797620929777622222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, the dormitories, obviously they were named with different names and everything.\",\"start\":410200,\"end\":414949,\"confidence\":0.8240925999999999529421756960800848901271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We all had our own separate rooms.\",\"start\":415998,\"end\":418017,\"confidence\":0.72529816999999996429693283062078990042209625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your own separate rooms.\",\"start\":423090,\"end\":424457,\"confidence\":0.7575413600000000524659071743371896445751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you just briefly, um, hold on, can you just describe, well, tell me what the names of the dormitories were called?\",\"start\":425052,\"end\":435444,\"confidence\":0.89725569999999998938022827132954262197017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sure it will.\",\"start\":436197,\"end\":437743,\"confidence\":0.50639749999999994489741084180423058569431304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cura.\",\"start\":438290,\"end\":438789,\"confidence\":0.58362890000000000600977045905892737209796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How would you spell that?\",\"start\":439417,\"end\":440255,\"confidence\":0.7585652499999999687219087718403898179531097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I-O-N-A.\",\"start\":440335,\"end\":440899,\"confidence\":0.4980177599999999760171931484364904463291168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"J-U-R-E. And I-O-N-E. Yeah.\",\"start\":442300,\"end\":456021,\"confidence\":0.67180499999999998550492819049395620822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky.\",\"start\":458029,\"end\":458207,\"confidence\":0.636892000000000013670842236024327576160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sky, as in the Isle of Skye.\",\"start\":459570,\"end\":461209,\"confidence\":0.8519832000000000515882447871263138949871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they were named for the Isles, up in Highlands, and Mull.\",\"start\":462602,\"end\":469889,\"confidence\":0.8296056000000000540950395588879473507404327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mull.\",\"start\":471216,\"end\":472396,\"confidence\":0.767471730000000018634409570950083434581756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"M-U-L-L. And Mull.\",\"start\":473140,\"end\":476019,\"confidence\":0.71995339999999996560831050373963080346584320068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":476877,\"end\":477902,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The reason why I asked that, Agnes, just for obviously your clarity of mind when it comes to the Scottish Regress Panel.\",\"start\":481830,\"end\":488925,\"confidence\":0.848169860000000053190660764812491834163665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Other people who have experienced the same as you within these settings, they will like cross-reference each one of your statements.\",\"start\":490039,\"end\":500628,\"confidence\":0.85610960000000002612097205201280303299427032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like, if you're able to obviously describe like what the dormitories' names were, yeah, and then other people also end up like describing it, it obviously like, um, corroborates all of the statements of everyone, and obviously that tells them that like what happened did in fact happen because there's multiple accounts.\",\"start\":501017,\"end\":524714,\"confidence\":0.810587500000000016342482922482304275035858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I've just got so far that I've got a pattern, mirrorless.\",\"start\":526063,\"end\":528811,\"confidence\":0.662164329999999967668600220349617302417755126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, say that again.\",\"start\":530562,\"end\":531269,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying there was a pattern, mirrorless.\",\"start\":532361,\"end\":533839,\"confidence\":0.71224100000000001298161578233703039586544036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Call it a repetitive pattern.\",\"start\":536580,\"end\":538567,\"confidence\":0.669692500000000023874235921539366245269775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there was a pattern.\",\"start\":539284,\"end\":540897,\"confidence\":0.70104610000000000535891331310267560184001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":543220,\"end\":543284,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got so far: I went home once a fortnight for 2 days, Friday till Sunday.\",\"start\":543559,\"end\":548455,\"confidence\":0.7676319499999999518280446864082477986812591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on the Sunday.\",\"start\":548972,\"end\":550249,\"confidence\":0.819970899999999947027617963613010942935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names: Jura, Iona, Skye, and Mull, and had their own\\u2014 and everyone had their own separate rooms.\",\"start\":550950,\"end\":562018,\"confidence\":0.90961780000000003187921038261265493929386138916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":563063,\"end\":563616,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you start\\u2014 and then I've got: there was a pattern.\",\"start\":564542,\"end\":567498,\"confidence\":0.77190583999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the pattern, if you're able to remember?\",\"start\":568728,\"end\":571515,\"confidence\":0.88842549999999997911714899601065553724765777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was talking about something else.\",\"start\":574070,\"end\":576536,\"confidence\":0.69179599999999996651212086362647823989391326904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":576699,\"end\":577009,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh no, it's okay.\",\"start\":577352,\"end\":578186,\"confidence\":0.5372413000000000327105453834519721567630767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like I said, you don't have to apologise.\",\"start\":578333,\"end\":579378,\"confidence\":0.708716499999999971493025441304780542850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was talking about something else with the pattern.\",\"start\":580570,\"end\":583327,\"confidence\":0.80278309999999997170760934750433079898357391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the Dahmut trees, do you remember which, uh, which name he was under in the Dahmut trees?\",\"start\":585830,\"end\":591312,\"confidence\":0.91613233000000005024077154303085990250110626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you Endura, Iona, Sky, or Mole?\",\"start\":591506,\"end\":593457,\"confidence\":0.91825955999999997469984691633726470172405242919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was in either Skye or Iona, but they were for the girls, and Tudor and Mole were for the boys.\",\"start\":594305,\"end\":601488,\"confidence\":0.8596255999999999897198676990228705108165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember what the overall hygiene and cleanliness of the dorms were?\",\"start\":607298,\"end\":613063,\"confidence\":0.88231979999999998742765683346078731119632720947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were spotless.\",\"start\":614764,\"end\":615299,\"confidence\":0.480226219999999981435934159890166483819484710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, we because we had our own individual rooms, we kept them clean, and if we needed clean bedding or anything, we took it off and made our own bed and took the bedding down to the laundry for the laundry staff to clean them.\",\"start\":616920,\"end\":634190,\"confidence\":0.67476029999999997954773789388127624988555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what I've got so far, Agnes, is, um, the dormitories have their own names: Jura, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":653558,\"end\":673590,\"confidence\":0.877501960000000025274857762269675731658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona as the these were for the girls.\",\"start\":673655,\"end\":677803,\"confidence\":0.92310535999999998590936911568860523402690887451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":678466,\"end\":679485,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves.\",\"start\":679598,\"end\":681200,\"confidence\":0.76261480000000003709459406309179030358791351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we had to\\u2014 so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":681556,\"end\":688863,\"confidence\":0.87833890000000003350777433297480456531047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":690187,\"end\":690461,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was ever provided clothing by the establishment?\",\"start\":691317,\"end\":695338,\"confidence\":0.67369646000000005248153911452391184866428375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, I can't remember.\",\"start\":697565,\"end\":699986,\"confidence\":0.5978904000000000440451231042970903217792510986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":700680,\"end\":701148,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remember I had clothes I don't know if they bought them or if my mother bought them.\",\"start\":702052,\"end\":708640,\"confidence\":0.79453987000000003693145345096127130091190338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":709637,\"end\":710275,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like when you was at Tharnston?\",\"start\":727233,\"end\":731168,\"confidence\":0.92109494999999996789341594194411300122737884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it\\u2014 did you have 3 meals a day, and was there any choice?\",\"start\":732318,\"end\":736336,\"confidence\":0.92049250000000004678923914980259723961353302001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, and yes.\",\"start\":737960,\"end\":739487,\"confidence\":0.6221207399999999498874103665002621710300445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Thornton, in the dormitory, they had the dining table, so we all made morning breakfast with cereal and toast and tea, whatever, with juice.\",\"start\":740532,\"end\":753312,\"confidence\":0.88859169999999998434958570214803330600261688232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was all there for us.\",\"start\":754293,\"end\":755239,\"confidence\":0.57921739999999999337632061724434606730937957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had a wee kitchen.\",\"start\":755306,\"end\":756251,\"confidence\":0.78852259999999996242792121847742237150669097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so we had our own kitchen where cereal was provided for us.\",\"start\":769246,\"end\":772998,\"confidence\":0.81724439999999998196500428093713708221912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Overall, so just following over from when, following on from when I mentioned about you going to the laundry room and the staff would clean your bedsheets if necessary, I just, but I can't remember if I was given clothes clothes by the institution.\",\"start\":777148,\"end\":790450,\"confidence\":0.77255726000000002340328819627757184207439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school, or if the school did.\",\"start\":790838,\"end\":796226,\"confidence\":0.66834369999999998501749587376252748072147369384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":796742,\"end\":797533,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":798033,\"end\":800977,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":801369,\"end\":804456,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember what your daily routine was like at the institution?\",\"start\":805883,\"end\":811006,\"confidence\":0.83912735999999998881548890494741499423980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, the daily routine was obviously we got up, showered if we needed to shower or a bath or anything.\",\"start\":811184,\"end\":818243,\"confidence\":0.84854660000000003972076001446112059056758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And get ready.\",\"start\":819216,\"end\":820052,\"confidence\":0.67888004000000001791903514458681456744670867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then we'd go to our own breakfast room, the dining room, which was on the floor, and go into the kitchen and make our breakfast on the floor where the door was.\",\"start\":820261,\"end\":836000,\"confidence\":0.90096620000000005035190042690373957157135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The kitchen was there and we'd be able to go in and just get\\u2014 it was like a routine with the girls.\",\"start\":837656,\"end\":845178,\"confidence\":0.7689215000000000355129259332898072898387908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe 2 or 3 would set the table.\",\"start\":847250,\"end\":849219,\"confidence\":0.86334394999999997111217453493736684322357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, for breakfast for all of us.\",\"start\":850860,\"end\":852744,\"confidence\":0.65655479999999999396465000245370902121067047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, and then the cereal would be put in the middle of the table with the milk, and toast was made and tea was made.\",\"start\":853372,\"end\":861020,\"confidence\":0.9162864699999999640311898474465124309062957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was all there.\",\"start\":861155,\"end\":861798,\"confidence\":0.72011535999999998214349261616007424890995025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just come in and start doing\\u2014 help ourselves to our breakfast, then put all the dishes and all that back into the kitchen.\",\"start\":862940,\"end\":869823,\"confidence\":0.83314465999999998135905343588092364370822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Whoever was routine, and whoever routine it were then, they did the breakfast, would clean up the kitchen.\",\"start\":870485,\"end\":877928,\"confidence\":0.8691246500000000541064082426601089537143707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":879375,\"end\":879875,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that was all done, we'd go down the stairs to the classrooms, to class, just as if you were going to school.\",\"start\":880262,\"end\":886278,\"confidence\":0.82519909999999996319530737309833057224750518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":893971,\"end\":895983,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we'd go in into classrooms, whatever classrooms it was, and do the work that we're supposed to do.\",\"start\":896691,\"end\":902543,\"confidence\":0.81732139999999997570512277889065444469451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mhm.\",\"start\":904382,\"end\":905078,\"confidence\":0.64409905999999994552496218602755106985569000244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would happen following school?\",\"start\":905343,\"end\":906686,\"confidence\":0.89673769999999997093453885099734179675579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know that's made sound daft and it's always here in my head.\",\"start\":909233,\"end\":915216,\"confidence\":0.6444748000000000143216993819805793464183807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm talking the Haud Goch, the Haud Goch Forest, the animals.\",\"start\":917440,\"end\":923618,\"confidence\":0.7131936599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And chickens and things like that.\",\"start\":925891,\"end\":927441,\"confidence\":0.7408041400000000553660584046156145632266998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they had, and at the back, the school, you commute, the big dining hall, they had a big, big hut with like for woodworking and all that.\",\"start\":928473,\"end\":940260,\"confidence\":0.86122339999999997228741221988457255065441131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could go in and do things like that, things that could occupy you.\",\"start\":940632,\"end\":944432,\"confidence\":0.6577089000000000407197831009398214519023895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, I even went to the Girl Guides in Thornton.\",\"start\":945139,\"end\":949288,\"confidence\":0.767552550000000000096633812063373625278472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You was in the Girl Guides, did you say?\",\"start\":956839,\"end\":959248,\"confidence\":0.89400279999999998636894815717823803424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I used to get to Kilmanoch City Centre.\",\"start\":959992,\"end\":965989,\"confidence\":0.82837104999999999765947222840622998774051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the Girl Guides up there.\",\"start\":966071,\"end\":967369,\"confidence\":0.88888924999999996412469727147254161536693572998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kilmanoch City Centre?\",\"start\":970060,\"end\":971221,\"confidence\":0.87387687000000002779387386908638291060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":972448,\"end\":972775,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was that for?\",\"start\":973119,\"end\":973953,\"confidence\":0.77482700000000004347811000116053037345409393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The girls' gates, that's where they were based.\",\"start\":975577,\"end\":978907,\"confidence\":0.8867293000000000535720801053685136139392852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, to attend.\",\"start\":979376,\"end\":979975,\"confidence\":0.79338085999999996555942516351933591067790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha.\",\"start\":989250,\"end\":990121,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just repeat what I've said, all of it so far.\",\"start\":990525,\"end\":995220,\"confidence\":0.79546159999999999090647406774223782122135162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got, I went home once a fortnight for 2 days, Friday to Sunday.\",\"start\":995670,\"end\":1000347,\"confidence\":0.87882095999999998436891246456070803105831146240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had to be back on Sunday.\",\"start\":1000829,\"end\":1002260,\"confidence\":0.84727629999999998222648400769685395061969757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The dormitories had their own names, Yora, Iona, Skye, Mull, and everyone had their own separate rooms.\",\"start\":1002437,\"end\":1008564,\"confidence\":0.9010618299999999525340399486594833433628082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in either Skye or Iona, as these were for the girls.\",\"start\":1009109,\"end\":1012860,\"confidence\":0.91625849999999997574917642850778065621852874755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The dorms were spotless.\",\"start\":1013517,\"end\":1014591,\"confidence\":0.81937486000000003816268190348637290298938751220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had to keep them clean ourselves, so if we had to change our bedsheets, we would take them down to the laundry room where members of staff would clean them for us.\",\"start\":1014735,\"end\":1022254,\"confidence\":0.87085150000000000058975047068088315427303314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if I was given clothes by the institution.\",\"start\":1022991,\"end\":1025444,\"confidence\":0.620798900000000042354031393188051879405975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just remember that I had clothes, so I'm unsure if my mother bought them or the school did.\",\"start\":1025941,\"end\":1030734,\"confidence\":0.70620700000000002916067387559451162815093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't know.\",\"start\":1031230,\"end\":1031968,\"confidence\":0.57293150000000003796429837166215293109416961669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had 3 meals a day and we were able to have a choice.\",\"start\":1032689,\"end\":1035366,\"confidence\":0.53905093999999997844696508764172904193401336669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had our own kitchen where cereal was provided for us.\",\"start\":1035815,\"end\":1038717,\"confidence\":0.74178109999999997103969917588983662426471710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do.\",\"start\":1039262,\"end\":1039584,\"confidence\":0.61514413000000001119360604207031428813934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daily routine was to wake up, shower, get ready, and go to our breakfast\\/kitchen hall, which was on our dorm floor.\",\"start\":1039681,\"end\":1046713,\"confidence\":0.88304649999999995646504657997866161167621612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The girls would set the table, 2 or 3 of us.\",\"start\":1047998,\"end\":1050220,\"confidence\":0.87460773999999996686227632380905561149120330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The food would be put in the middle of the table for us all.\",\"start\":1050655,\"end\":1052796,\"confidence\":0.81375439999999998885726881781010888516902923583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We would help ourselves and clean up our dishes.\",\"start\":1053247,\"end\":1055308,\"confidence\":0.49559735999999998679044210803112946450710296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would then go downstairs to the classrooms, as now we would have school.\",\"start\":1057342,\"end\":1063405,\"confidence\":0.874634860000000013968701750854961574077606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton had animals, goats, chickens.\",\"start\":1064197,\"end\":1066121,\"confidence\":0.7712704500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There would There were huts for woodworking, etc.\",\"start\":1066638,\"end\":1069910,\"confidence\":0.8815893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were activities to occupy you.\",\"start\":1070393,\"end\":1072567,\"confidence\":0.77995270000000005428120175565709359943866729736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in the Girl Guides.\",\"start\":1072954,\"end\":1074033,\"confidence\":0.8976427300000000553126255908864550292491912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be taken to Kilmarnock city centre to attend the Girl Guides.\",\"start\":1074162,\"end\":1077219,\"confidence\":0.840196399999999954388840706087648868560791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, correct.\",\"start\":1079380,\"end\":1080222,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what I've missed or anything what you'd like to add?\",\"start\":1081355,\"end\":1083784,\"confidence\":0.794392699999999951643303575110621750354766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1084027,\"end\":1084108,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1084982,\"end\":1085581,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the last question in relation to this is, was you ever able to contact your family or was you ever denied the opportunity to contact your family?\",\"start\":1086213,\"end\":1094731,\"confidence\":0.690300759999999957727823129971511662006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, because I was there.\",\"start\":1097550,\"end\":1101451,\"confidence\":0.69360184999999996424691062202327884733676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was there, I knew that I was getting him every fortnight.\",\"start\":1102660,\"end\":1105465,\"confidence\":0.77921920000000000072759576141834259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I didn't think I'd really bother.\",\"start\":1106482,\"end\":1108804,\"confidence\":0.56771563999999996585898998091579414904117584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then the time I committed nursing, I was older and I was able to cope mea and talkin'.\",\"start\":1109143,\"end\":1115526,\"confidence\":0.7473880999999999996674659996642731130123138427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1116187,\"end\":1116254,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I don't think I bothered to contact my family as I was able to see them on the weekend.\",\"start\":1123873,\"end\":1127578,\"confidence\":0.490744169999999979570048935784143395721912384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aha.\",\"start\":1130928,\"end\":1131123,\"confidence\":0.59379375000000000905941988094127736985683441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it was called, I was older and I was more mature.\",\"start\":1131317,\"end\":1134884,\"confidence\":0.5361816999999999833192987352958880364894866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could cope easier.\",\"start\":1135695,\"end\":1136668,\"confidence\":0.4460285600000000183484871740802191197872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had had a nursing, took me round, aintongen, the Welsh police.\",\"start\":1137960,\"end\":1143025,\"confidence\":0.8219933999999999851837628739303909242153167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I could hold my own then.\",\"start\":1144058,\"end\":1145140,\"confidence\":0.72000205999999999928462557363673113286495208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put, I don't think I bothered to contact my family as I was able to see them on weekends.\",\"start\":1165300,\"end\":1172419,\"confidence\":0.494817879999999987727932193593005649745464324951171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Also, I was older and more mature, so I was able to deal with myself more than I could in Thurnston.\",\"start\":1172840,\"end\":1183133,\"confidence\":0.81498325000000004791900209966115653514862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There were still bullies in Thornton, but I could handle my own by then.\",\"start\":1183279,\"end\":1186194,\"confidence\":0.51284960000000001656417225603945553302764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":1186599,\"end\":1187164,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1188212,\"end\":1188551,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1188761,\"end\":1190954,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One moment, just while I fix the grammar.\",\"start\":1192469,\"end\":1196903,\"confidence\":0.7626956700000000477501771456445567309856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just fixing the punctuation and grammar, that's all.\",\"start\":1202400,\"end\":1205065,\"confidence\":0.687758740000000035053062674705870449542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now on to the next question.\",\"start\":1205839,\"end\":1211041,\"confidence\":0.77593970000000000997175675365724600851535797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, Agnes, how did the other children genuinely treat you whilst you were there?\",\"start\":1211332,\"end\":1217302,\"confidence\":0.738367699999999960169816404231823980808258056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I felt was that I was treated better.\",\"start\":1232932,\"end\":1234982,\"confidence\":0.71257150000000002432187784506822936236858367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is this in relation to the children, how they treated you?\",\"start\":1241622,\"end\":1243888,\"confidence\":0.552972440000000009518998922430910170078277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh-huh.\",\"start\":1245221,\"end\":1245398,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, the older ones, the older ones, they did try to bully the younger ones.\",\"start\":1246121,\"end\":1252559,\"confidence\":0.53051210000000004196607505946303717792034149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because I was older enough, old enough to I'd be able to stand against them, do you understand?\",\"start\":1254515,\"end\":1262374,\"confidence\":0.7661041600000000340031647283467464148998260498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When you say that the older kids would try to bully the younger ones, did the staff ever try to intervene and prevent this?\",\"start\":1271442,\"end\":1278372,\"confidence\":0.58760880000000004219629090584930963814258575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":1280359,\"end\":1280778,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the time, I was only caring about myself, getting myself through.\",\"start\":1283281,\"end\":1286446,\"confidence\":0.6140501000000000431100488640367984771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where I was.\",\"start\":1290908,\"end\":1291455,\"confidence\":0.72282404000000000099390717878122813999652862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went there, I didn't know anybody.\",\"start\":1295372,\"end\":1296936,\"confidence\":0.60673220000000005480700338011956773698329925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't know, but there was older ones older than me.\",\"start\":1299053,\"end\":1301902,\"confidence\":0.72506833000000003863760866806842386722564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I went in there, I was 12.\",\"start\":1302355,\"end\":1303553,\"confidence\":0.84564329999999998666027067883987911045551300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was older ones.\",\"start\":1303974,\"end\":1304767,\"confidence\":0.82121085999999998694676150989835150539875030517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And they did try to bully the younger beans.\",\"start\":1306793,\"end\":1310012,\"confidence\":0.61235534999999996497166421249858103692531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, there's some that couldn't it.\",\"start\":1311994,\"end\":1313321,\"confidence\":0.59544176000000004211898385619861073791980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Stand up for myself, but because I was old enough to, I mean, I didn't fight with them, but I had a squabble with them.\",\"start\":1315710,\"end\":1322213,\"confidence\":0.68949380000000004553584176392178051173686981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I argued with them.\",\"start\":1322277,\"end\":1323104,\"confidence\":0.5860780500000000170501834872993640601634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know, then one thing I can say about something is I never ever run away from it.\",\"start\":1325439,\"end\":1330067,\"confidence\":0.68298199999999997800159690086729824542999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that environment would help me even though other than people were trying to bully.\",\"start\":1332743,\"end\":1343426,\"confidence\":0.5233723500000000417031742472318001091480255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never ever ran away from Dornan because they had things that I liked to do.\",\"start\":1346167,\"end\":1352241,\"confidence\":0.58947709999999997609876345450174994766712188720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had, and I don't want to bring in nursing up, and nursing we never had in Dornan.\",\"start\":1353992,\"end\":1360745,\"confidence\":0.65761035999999994938747249761945568025112152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We had the goats, we had chickens, we had the woodworkin' class and all that.\",\"start\":1361005,\"end\":1364805,\"confidence\":0.83010083000000001174356611954863183200359344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had things for us to do.\",\"start\":1365552,\"end\":1366770,\"confidence\":0.7146488399999999518996673941728658974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had the football pitch for us, things like that, activities and whatever.\",\"start\":1368805,\"end\":1373881,\"confidence\":0.8404677499999999579216591882868669927120208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had all that for us.\",\"start\":1374526,\"end\":1375477,\"confidence\":0.7251195299999999566153974228654988110065460205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, Agnes.\",\"start\":1376444,\"end\":1377394,\"confidence\":0.78465116000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the other children treating me as a normal person.\",\"start\":1400448,\"end\":1403006,\"confidence\":0.72592175000000003226574563086614944040775299072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"We had our squabbles, but I felt as though I was treated better there.\",\"start\":1403826,\"end\":1406802,\"confidence\":0.734318800000000049266191126662306487560272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older kids, they did try to bully the younger ones.\",\"start\":1407301,\"end\":1409602,\"confidence\":0.4942568800000000095451468951068818569183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As I was old enough at this point, I was able to stand against them.\",\"start\":1410103,\"end\":1413072,\"confidence\":0.74238440000000005536406888495548628270626068115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if the staff ever tried to intervene, as at this point I was more concerned with myself and trying to get myself through it.\",\"start\":1413814,\"end\":1422855,\"confidence\":0.54778903999999994933745028902194462716579437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I was there, I didn't know anyone.\",\"start\":1424580,\"end\":1426326,\"confidence\":0.62721970000000004663576191887841559946537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 12 when I first went in there.\",\"start\":1426536,\"end\":1428573,\"confidence\":0.87065179999999997573212340284953825175762176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The older ones would try to bully the younger ones, but I would stand up for them and myself.\",\"start\":1429041,\"end\":1432905,\"confidence\":0.754119100000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't try to run away from Tarnton because they had things I liked there.\",\"start\":1433660,\"end\":1437348,\"confidence\":0.599866870000000051987854021717794239521026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They never had anything like that at Nurston.\",\"start\":1438044,\"end\":1440487,\"confidence\":0.61615187000000004591271363096893765032291412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"There was things for us to do, activities we could attend, etc.\",\"start\":1440956,\"end\":1444909,\"confidence\":0.6121145999999999531837602262385189533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this, uh, so far is this correct?\",\"start\":1446482,\"end\":1448429,\"confidence\":0.86987345999999998724661054438911378383636474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":1449330,\"end\":1450252,\"confidence\":0.587157130000000027081341613666154444217681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add?\",\"start\":1450819,\"end\":1452486,\"confidence\":0.9142124700000000547817080587265081703662872314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no.\",\"start\":1457045,\"end\":1457656,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1457805,\"end\":1458119,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember his name?\",\"start\":1475204,\"end\":1476160,\"confidence\":0.84789955999999999658456317774835042655467987060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was really nice.\",\"start\":1476208,\"end\":1476953,\"confidence\":0.9747774000000000160781610247795470058917999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was really nice.\",\"start\":1477131,\"end\":1478475,\"confidence\":0.98605520000000002056594894384033977985382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember his name.\",\"start\":1481560,\"end\":1483829,\"confidence\":0.4945691500000000129233512780047021806240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":1487356,\"end\":1487886,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just put, I had a social worker when I was at Thornton, which I didn't have at Nursden.\",\"start\":1492676,\"end\":1498326,\"confidence\":0.676659640000000006665459295618347823619842529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker would come in and see me.\",\"start\":1499359,\"end\":1500892,\"confidence\":0.85671580000000002730331516431760974228382110595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was really nice, but I can't remember his name.\",\"start\":1500972,\"end\":1503135,\"confidence\":0.7787252000000000062840399550623260438442230224609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":1505100,\"end\":1505535,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just going to be in relation to the staff.\",\"start\":1505599,\"end\":1508935,\"confidence\":0.802533860000000043299905883031897246837615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did the staff genuinely treat you?\",\"start\":1509386,\"end\":1511336,\"confidence\":0.71907485000000004315978685554000549018383026123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It treated me just as normal, just like a normal person.\",\"start\":1515533,\"end\":1520834,\"confidence\":0.60266059999999999075015466587501578032970428466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't like being in care.\",\"start\":1524200,\"end\":1526885,\"confidence\":0.86290829999999996147153069614432752132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I liked it, but I didn't like being in care, if you understand what I'm talking about.\",\"start\":1526966,\"end\":1531286,\"confidence\":0.472356739999999997170476717656129039824008941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I like talking, but I didn't like being in care because I still didn't understand.\",\"start\":1532078,\"end\":1537237,\"confidence\":0.60926895999999997055596168138436041772365570068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was mature enough to get myself through it, and that\\u2014 but the staff were okay.\",\"start\":1537960,\"end\":1545226,\"confidence\":0.79230590000000000738822336643352173268795013427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had any problems with the staff.\",\"start\":1545597,\"end\":1547226,\"confidence\":0.4779617800000000027438318284112028777599334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't have any staff holding me down.\",\"start\":1547952,\"end\":1549952,\"confidence\":0.66829777000000001319079956374480389058589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, one moment.\",\"start\":1552620,\"end\":1553415,\"confidence\":0.50428470000000003015117044924409128725528717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] But the staff treated me just as normal, like I was a normal person.\",\"start\":1564280,\"end\":1568305,\"confidence\":0.5045150499999999649247683919384144246578216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't like being in care, but I liked Thornton.\",\"start\":1568835,\"end\":1571545,\"confidence\":0.550185799999999947118567433790303766727447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I still don't understand why I was there, but I was more mature to deal with it.\",\"start\":1572043,\"end\":1575780,\"confidence\":0.483938429999999975006375052544171921908855438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there were any rules, punishments, isolation, or unsafe arrangements that the staff enforced?\",\"start\":1577015,\"end\":1585323,\"confidence\":0.64215379999999999682813722756691277027130126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that I can remember, no.\",\"start\":1586992,\"end\":1589079,\"confidence\":0.6008863399999999632683511663344688713550567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're going to be moving on to the next question, Agnes.\",\"start\":1618495,\"end\":1620998,\"confidence\":0.87358546000000003584062824302236549556255340576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And as I stated in the previous call setting, this is going to be probably one of the most distressing parts of the witness statement now.\",\"start\":1621624,\"end\":1627850,\"confidence\":0.9389335500000000056530780057073570787906646728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, I'm just going to read you the categories of abuse, what are acknowledged by the Scottish Redress Panel, and that abuse consists of neglect, emotional abuse, physical abuse, and sexual abuse.\",\"start\":1628700,\"end\":1642389,\"confidence\":0.721024630000000055218833949766121804714202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to neglect, the Scottish Redress Panel see this as any inadequate or withholding of food, inadequate withholding of clothing, inadequate or withholding of warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect you from bullying, violence, sexual harm, or other children and unsafe adults.\",\"start\":1643464,\"end\":1670998,\"confidence\":0.87527776000000001577205921421409584581851959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornstone, is there anything what you experienced which you'd now consider as neglect?\",\"start\":1671321,\"end\":1678034,\"confidence\":0.6522308999999999468144551428849808871746063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, that I can remember, not.\",\"start\":1679602,\"end\":1682571,\"confidence\":0.54006869999999995712869349517859518527984619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":1684362,\"end\":1686460,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the setting of the nursing was completely different to Thornstone.\",\"start\":1686670,\"end\":1690230,\"confidence\":0.8308683599999999724872168371803127229213714599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And when I went out in fortnight, I didn't know anybody, but I got friendly with a lot of people.\",\"start\":1691792,\"end\":1695752,\"confidence\":0.7481721599999999749996959508280269801616668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":1695752,\"end\":1697265,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"[Speaker] Eh, around my age, and I liked it.\",\"start\":1697265,\"end\":1702539,\"confidence\":0.678326699999999949142193145235069096088409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I didn't feel neglected.\",\"start\":1705459,\"end\":1708134,\"confidence\":0.638775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away on trips and whatever and all that.\",\"start\":1709500,\"end\":1711920,\"confidence\":0.5382398999999999933407934804563410580158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never had that in Ayrshire.\",\"start\":1711986,\"end\":1712983,\"confidence\":0.494549159999999987658014788394211791455745697021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took us away, eh, to leisure centres, the beach, destruction.\",\"start\":1715580,\"end\":1728307,\"confidence\":0.70022240000000002257962705698446370661258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I can't remember if I was neglected, but to me speaking, you know, no, no, I'm thonkin'.\",\"start\":1728355,\"end\":1735542,\"confidence\":0.60898536000000003109988711003097705543041229248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got, um, no, not that I can remember.\",\"start\":1753968,\"end\":1756850,\"confidence\":0.73946034999999998849062876615789718925952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornton was completely different to Nursen.\",\"start\":1757269,\"end\":1759168,\"confidence\":0.7749350699999999481093482245341874659061431884765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was able to make friends here.\",\"start\":1759603,\"end\":1761149,\"confidence\":0.871499959999999962434458211646415293216705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was more sociable.\",\"start\":1761535,\"end\":1762533,\"confidence\":0.630241040000000030119053917587734758853912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would take us on day trips out, which we never got at Nursen.\",\"start\":1762984,\"end\":1765954,\"confidence\":0.68481550000000002142996891052462160587310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can't remember if I was neglected, but me speaking to you now, no, there was no neglect in Thornton.\",\"start\":1766373,\"end\":1772169,\"confidence\":0.73428210000000004864517677560797892510890960693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything that I've missed out?\",\"start\":1772601,\"end\":1774864,\"confidence\":0.527645600000000047913317757775075733661651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":1776256,\"end\":1776595,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, so the Scottish Regress Panel identifies emotional abuse as the following behaviours.\",\"start\":1777097,\"end\":1787633,\"confidence\":0.6003676700000000199253236132790334522724151611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is any threats, humiliation, any blame, name-calling, isolation, different treatment of other children, denial of family contact, being made to feel powerless or unwanted, or being forced to witness the abuse or humiliation of others.\",\"start\":1788213,\"end\":1804844,\"confidence\":0.94616544000000002423433898002258501946926116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced that you'd now consider as emotional abuse?\",\"start\":1805680,\"end\":1813290,\"confidence\":0.54502439999999996445012584445066750049591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the bullying that I used to get.\",\"start\":1815010,\"end\":1817230,\"confidence\":0.8192298399999999869436351218610070645809173583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, they tried to bully me and they used to call me names and make a fool of me because of the way I spoke.\",\"start\":1818105,\"end\":1823470,\"confidence\":0.93081270000000004838369704884826205670833587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a speech impediment.\",\"start\":1824340,\"end\":1825372,\"confidence\":0.8218166000000000082081896835006773471832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, do you hear it when I'm speaking to you?\",\"start\":1829571,\"end\":1831617,\"confidence\":0.6610234999999999860875732338172383606433868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1835425,\"end\":1835980,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to hang me.\",\"start\":1836062,\"end\":1836879,\"confidence\":0.51674867000000002104087570842239074409008026123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a very, very bad lisp, and I took that up when I was a young, very, very young child.\",\"start\":1837336,\"end\":1844915,\"confidence\":0.90588800000000002654587660799734294414520263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to go to speech therapy and that, and they used to make a fool of me in that.\",\"start\":1844964,\"end\":1850819,\"confidence\":0.779888750000000019468870959826745092868804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when the children, the other children, were bullying you for the lisp and speech impediment, did the staff ever try to intervene?\",\"start\":1858090,\"end\":1866376,\"confidence\":0.73153060000000003082476496274466626346111297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I cannae remember.\",\"start\":1869019,\"end\":1869878,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was done in front of staff or if it was\\u2014 but I knew that they done it.\",\"start\":1871546,\"end\":1876161,\"confidence\":0.79132323999999998331844608401297591626644134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew they'd be saying it to me.\",\"start\":1877197,\"end\":1878655,\"confidence\":0.65836536999999994979049233734258450567722320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I tried to ignore it, so I can't remember if the staff seen it or not, or if they're doing it behind their back, doing it when the staff weren't there, but they were doing it.\",\"start\":1879709,\"end\":1895168,\"confidence\":0.55183269999999995381045891917892731726169586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eventually would\\u2014 yeah, Karen, sorry, Agnes, sorry.\",\"start\":1898947,\"end\":1902260,\"confidence\":0.5909200999999999481815393664874136447906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eventually got to the stage I just used to let it bypass me.\",\"start\":1902926,\"end\":1906728,\"confidence\":0.70434134999999997717168298549950122833251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand what I'm trying to say?\",\"start\":1910146,\"end\":1912121,\"confidence\":0.77885309999999996488639908420736901462078094482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It doesn't bother me, it's just the way that I've been fair as a wee child, speaking like that.\",\"start\":1913732,\"end\":1919950,\"confidence\":0.48228678000000002601410642455448396503925323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna fix up the punctuation and grammar, and then I'll repeat to you what I've got down and let me know if it's correct or if there's anything what you'd like me to change or add.\",\"start\":1936800,\"end\":1949103,\"confidence\":0.8265698599999999895970859142835251986980438232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got the bullying.\",\"start\":1950037,\"end\":1950971,\"confidence\":0.70472570000000001044782038661651313304901123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They tried to bully me from the way I spoke, as I had a speech impediment.\",\"start\":1951083,\"end\":1955704,\"confidence\":0.86188465000000002991242809002869762480258941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had a very bad lisp.\",\"start\":1955833,\"end\":1956985,\"confidence\":0.90659546999999995886554415847058407962322235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I used to go to speech therapy and they would make a fool out of me.\",\"start\":1957638,\"end\":1959678,\"confidence\":0.89037334999999995233110894332639873027801513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember it.\",\"start\":1959744,\"end\":1960005,\"confidence\":0.7006493000000000304083869195892475545406341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember if this time staff tried to intervene, or if it happened in front of them, or if it happened in front of the staff, but they were doing it.\",\"start\":1960070,\"end\":1970968,\"confidence\":0.7255037399999999525590510529582388699054718017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It should have\\u2014 it shouldn't\\u2014 it shouldn't have got to the stage it got to.\",\"start\":1971629,\"end\":1977356,\"confidence\":0.71135899999999996357047393757966347038745880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just let it\\u2014 I just let it get to that point.\",\"start\":1977840,\"end\":1980431,\"confidence\":0.78498714999999996688728742810781113803386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was\\u2014 it was the way I spoke as a child, and I couldn't help that.\",\"start\":1980938,\"end\":1984328,\"confidence\":0.498705769999999992680983496029512025415897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1986177,\"end\":1986328,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1987015,\"end\":1988372,\"confidence\":0.91123253000000004053759994349093176424503326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1991683,\"end\":1991958,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, this in relation to the Scottish Redress identifies the following factors as physical abuse, and them factors are any form of hitting, slapping, punching, kicking, shaking, throwing, any restraining, locking in, exposure to cold or hot water, denial of food or toilet access, the use of an object that that would have recorded any injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1992556,\"end\":2024814,\"confidence\":0.7302224600000000176436287802061997354030609130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton School, is there anything that you experienced there what you'd now consider as physical abuse?\",\"start\":2025537,\"end\":2032417,\"confidence\":0.52541859999999995789465856432798318564891815185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2033800,\"end\":2034636,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2037144,\"end\":2038329,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can just remember the bullying of the other kids.\",\"start\":2039319,\"end\":2042110,\"confidence\":0.83865833000000000740925543141202069818973541259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, in relation to the abuse that you may or may not have suffered whilst you was at Thornton School, the Scottish Redress Panel identifies the following behaviours as sexual abuse, that being unwanted sexual touching or exposure, Any sexual comments or images being made to watch, any pressure or force to take part, any attempted or actual penetration, oral activity or masturbation, photography or filming, grooming, gifts, threats of secrecy, or the number of people involved and the approximate frequency and duration.\",\"start\":2054207,\"end\":2090880,\"confidence\":0.66870165000000003630020728451199829578399658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looking back at your time at Thornton, is there anything what you experienced what you'd now consider as sexual abuse?\",\"start\":2091745,\"end\":2098891,\"confidence\":0.50346005000000004780957851835410110652446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that either.\",\"start\":2100363,\"end\":2101692,\"confidence\":0.5034480999999999539795680902898311614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2108522,\"end\":2109136,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So as you've identified two forms of abuse while she was at Thornton, that being neglect and some emotional abuse, and I'm just going to ask, are you able to remember who was involved or responsible?\",\"start\":2109653,\"end\":2126859,\"confidence\":0.65992490000000003647073754109442234039306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no.\",\"start\":2128638,\"end\":2133858,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just put no.\",\"start\":2135469,\"end\":2135952,\"confidence\":0.52417729999999995715853629008051939308643341064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any, any\\u2014 I don't remember any of the teachers' names or any of the children there.\",\"start\":2136016,\"end\":2143768,\"confidence\":0.63487539999999997863966427757986821234226226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't remember any of the names.\",\"start\":2143833,\"end\":2145377,\"confidence\":0.62696430000000002991100700455717742443084716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was here for 2 and a half years and I can't remember any of the names.\",\"start\":2149360,\"end\":2153319,\"confidence\":0.53103829999999996314130612518056295812129974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I thought\\u2014 no, I can't remember the names, that being the children or the\\u2014 I can remember one name.\",\"start\":2162278,\"end\":2169849,\"confidence\":0.6778161499999999506371750612743198871612548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and sure, it was Robert, Robert Watson.\",\"start\":2173760,\"end\":2177156,\"confidence\":0.73802566999999996699699522650917060673236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Robert Watson.\",\"start\":2177802,\"end\":2178449,\"confidence\":0.8386605400000000098970076578552834689617156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know why I know his name, but I'm sure that's his name.\",\"start\":2178675,\"end\":2182427,\"confidence\":0.705125329999999994612380760372616350650787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this one of the boys?\",\"start\":2183122,\"end\":2184206,\"confidence\":0.91011399999999997856292566211777739226818084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was one of the boys, not a member of staff?\",\"start\":2185209,\"end\":2188318,\"confidence\":0.65531086999999998976562665120582096278667449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2189708,\"end\":2189789,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2190177,\"end\":2192344,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think the only reason why I remember that boy's name is when I was younger, I used to play football and it was the boys.\",\"start\":2197250,\"end\":2203895,\"confidence\":0.589615400000000011715428627212531864643096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to play football with the boys.\",\"start\":2205302,\"end\":2206660,\"confidence\":0.814199270000000030478304324788041412830352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so now it's going to be another distressing part of the witness statement in relation to Thornton.\",\"start\":2217354,\"end\":2223783,\"confidence\":0.8452505500000000449034587290952913463115692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so this is only in relation to the abuse that you've stated, what you experienced while you were there.\",\"start\":2224687,\"end\":2231108,\"confidence\":0.6760996999999999701458364143036305904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first we'll go through the neglect.\",\"start\":2231822,\"end\":2233966,\"confidence\":0.60167855000000003418136884647537954151630401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Agnes, are you able to provide me with one clear example of when you experienced neglect.\",\"start\":2235176,\"end\":2241391,\"confidence\":0.5894913999999999987267074175179004669189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur, and what happened before, during, and after you suffered the neglect?\",\"start\":2242419,\"end\":2248975,\"confidence\":0.62693440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really remember.\",\"start\":2251210,\"end\":2252156,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing I can remember is Miss Agnes Helen Murdoch Murdoch having to travel here myself to a place I didn't know.\",\"start\":2254470,\"end\":2262286,\"confidence\":0.62133789999999999853486087886267341673374176025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to get buses and trains there and back again.\",\"start\":2264263,\"end\":2268867,\"confidence\":0.55223040000000001015223460854031145572662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe came and picked me up or took me home.\",\"start\":2270038,\"end\":2272137,\"confidence\":0.840123830000000015871819414314813911914825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing I can remember.\",\"start\":2276750,\"end\":2277926,\"confidence\":0.6147890000000000298996383207850158214569091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You say\\u2014 did you say you get buses and trains by yourself and nobody would accompany you?\",\"start\":2281990,\"end\":2286649,\"confidence\":0.49517290000000002692104317247867584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2287991,\"end\":2288185,\"confidence\":0.5606554999999999733262256995658390223979949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Town centre.\",\"start\":2292814,\"end\":2293411,\"confidence\":0.62647604999999995101234162575565278530120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2295139,\"end\":2295300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then get a train and it lies go Central Station and then have to get a bus for Central Station home to my mother's house.\",\"start\":2297334,\"end\":2307829,\"confidence\":0.70369022999999997214359837016672827303409576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just so this is correct, I've just got, um, I can't really remember.\",\"start\":2315343,\"end\":2322204,\"confidence\":0.7214476499999999958845364744774997234344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"All I can remember really is that I had to travel myself from places I barely know.\",\"start\":2322349,\"end\":2326155,\"confidence\":0.63661650000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would get buses or trains by myself.\",\"start\":2326739,\"end\":2328844,\"confidence\":0.7919150999999999829270791451563127338886260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody would accompany me.\",\"start\":2329006,\"end\":2330081,\"confidence\":0.67764455000000001216875489262747578322887420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd get a bus.\",\"start\":2332416,\"end\":2333341,\"confidence\":0.74475170000000001646611735850456170737743377685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get a bus to Kilmarnock Centre, a train to\\u2014 then a train to Glasgow, and then from Glasgow you get a bus to your mother's house.\",\"start\":2334948,\"end\":2346803,\"confidence\":0.8267755500000000257188048635725863277912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":2347046,\"end\":2347515,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And all of which was unattended.\",\"start\":2349667,\"end\":2351112,\"confidence\":0.54657759999999999678266249247826635837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you suffered during your time at Thurston, is that\\u2014 are you able to provide me with one clear example of what happened, where and when it occurred, what happened before, during, and afterwards?\",\"start\":2364910,\"end\":2381627,\"confidence\":0.57696230000000003901305944964406080543994903564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just the\\u2014 just that bullying.\",\"start\":2383845,\"end\":2386801,\"confidence\":0.8268362000000000211485939871636219322681427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I was able to cope with that.\",\"start\":2388585,\"end\":2390692,\"confidence\":0.52670103000000001447489239581045694649219512939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember it now.\",\"start\":2391600,\"end\":2392784,\"confidence\":0.5193592000000000208359551834291778504848480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell a member of staff about the bullying at all?\",\"start\":2398021,\"end\":2400663,\"confidence\":0.5013908000000000253493226409773342311382293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2404175,\"end\":2405210,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2409006,\"end\":2409921,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember the last tour that I went on, Bob.\",\"start\":2416790,\"end\":2420921,\"confidence\":0.4880997799999999831044306120020337402820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just relay this back to you, just to make sure that it's correct.\",\"start\":2432195,\"end\":2436490,\"confidence\":0.82583470000000003263807002440444193780422210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just for bullying, but I was able to cope with this by myself.\",\"start\":2438467,\"end\":2441087,\"confidence\":0.62350190000000005330349495125119574368000030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, I was able to cope with this by myself at this point.\",\"start\":2442724,\"end\":2450211,\"confidence\":0.6000413300000000393907839679741300642490386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just got, I thought it was normal, so I never told the members of staff about the bullying I experienced.\",\"start\":2451484,\"end\":2455909,\"confidence\":0.66948620000000003127382797174504958093166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just thought it was the way things were.\",\"start\":2455974,\"end\":2459344,\"confidence\":0.67675304000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2461430,\"end\":2461607,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like to add or anything that you'd like me to change?\",\"start\":2461704,\"end\":2465570,\"confidence\":0.883357100000000006190248313941992819309234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2465828,\"end\":2465974,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2466217,\"end\":2466540,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2467349,\"end\":2467607,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is in relation to the two factors of abuse that you suffered.\",\"start\":2469063,\"end\":2475210,\"confidence\":0.6272805999999999659877403246355243027210235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the neglect, how often did this happen, over what period, and did it ever change or become worse?\",\"start\":2475903,\"end\":2484063,\"confidence\":0.6220851499999999756340685053146444261074066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the neglect was every fortnight, every 2 weeks for 2 and a half years.\",\"start\":2486160,\"end\":2490216,\"confidence\":0.498766600000000004389022478790138848125934600830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Having to travel all that distance, that's a long way to seek medical.\",\"start\":2493300,\"end\":2497718,\"confidence\":0.613299000000000038568259697058238089084625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you roughly, can you give a rough estimate of how far that journey would have been?\",\"start\":2505924,\"end\":2512622,\"confidence\":0.93191440000000003163194151056814007461071014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I would be getting a bus from my mother's house down into Glasgow city centre, right, and then the Glasgow city centre, then Central Station in Glasgow, to there, get the train to Kilmarnock or Paisley, whatever was near it, whatever train, whatever one was going the fastest.\",\"start\":2516942,\"end\":2538027,\"confidence\":0.8555186999999999652999349564197473227977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If it was Paisley, I would get the bus to Paisley to Thornton, or I'd get off at Kilmarnock and get the bus to Kilmarnock to Thornton.\",\"start\":2538237,\"end\":2547006,\"confidence\":0.88887419999999994768558053692686371505260467529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Going from Easterhouse to Kilmarnock, that's a good few miles.\",\"start\":2549831,\"end\":2554785,\"confidence\":0.86721280000000000587334625379298813641071319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How?\",\"start\":2556120,\"end\":2556232,\"confidence\":0.66520509999999999362074731834582053124904632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's about 40 or 50 miles.\",\"start\":2556393,\"end\":2558132,\"confidence\":0.8716783500000000461938043372356332838535308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How collectively, how many miles would you say it is?\",\"start\":2558954,\"end\":2562158,\"confidence\":0.87949365000000001568736252011149190366268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm saying about 40 miles or something, might even be more.\",\"start\":2566962,\"end\":2569587,\"confidence\":0.8679959999999999897823954597697593271732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that journey would be there and back once every fortnight.\",\"start\":2574393,\"end\":2578941,\"confidence\":0.86051226000000002880341298805433325469493865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put neglect.\",\"start\":2581037,\"end\":2581961,\"confidence\":0.59026630000000002151949729523039422929286956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was every fortnight for 2 and a half years, all that distance by myself, at least 40 miles unattended there and back.\",\"start\":2582025,\"end\":2588655,\"confidence\":0.82044459999999996835384763471665792167186737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to the emotional abuse, Agnes, how often did this happen?\",\"start\":2592317,\"end\":2596493,\"confidence\":0.50959169999999998079687202334753237664699554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Over what period?\",\"start\":2596752,\"end\":2597675,\"confidence\":0.76777649999999997287858377603697590529918670654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2597740,\"end\":2599488,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It just\\u2014 whenever they felt like it.\",\"start\":2602413,\"end\":2604408,\"confidence\":0.8327997000000000316077830575522966682910919189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Whenever they felt like just making a fool of me.\",\"start\":2606454,\"end\":2610688,\"confidence\":0.6578827000000000424506652052514255046844482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it could happen one day and then the next day it'd be all right.\",\"start\":2614889,\"end\":2617677,\"confidence\":0.5697408999999999945629269859637133777141571044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just whenever they felt like it.\",\"start\":2618339,\"end\":2619975,\"confidence\":0.785350400000000004041567081003449857234954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put whenever they felt like bullying me\\/making a fool of me, it would occur.\",\"start\":2637224,\"end\":2641375,\"confidence\":0.54573499999999997012167796128778718411922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened?\",\"start\":2642070,\"end\":2642765,\"confidence\":0.6705022499999999663344851796864531934261322021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It It would happen one day, then the following day everything would be alright.\",\"start\":2643120,\"end\":2649023,\"confidence\":0.76229994999999994842454498211736790835857391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just whenever they felt like it.\",\"start\":2649473,\"end\":2655108,\"confidence\":0.8207814700000000129875843413174152374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How would you say it ever became worse?\",\"start\":2655820,\"end\":2657179,\"confidence\":0.66661139999999996508250887927715666592121124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":2659540,\"end\":2665982,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, again, this is in relation This is in relation to the neglect.\",\"start\":2670030,\"end\":2677782,\"confidence\":0.7552764400000000488688556288252584636211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you recall what immediate effects you experienced from the neglect you suffered at Fernston School?\",\"start\":2678617,\"end\":2686403,\"confidence\":0.64353029999999999954951590552809648215770721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any fear and shame, any sleeping problems, bedwetting, running away, behaviour, or school changes?\",\"start\":2686919,\"end\":2695076,\"confidence\":0.6655029999999999557047658527153544127941131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My bedwetting continued, wetting myself continued.\",\"start\":2697108,\"end\":2700371,\"confidence\":0.56247239999999998349977659017895348370075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fear was there because the setting we are starting with when you got off the bus at night coming back from Glasgow, they had a big long driveway.\",\"start\":2701211,\"end\":2714370,\"confidence\":0.62022849999999996040145333608961664140224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was dark, there was no lights, it was all covered with trees.\",\"start\":2715532,\"end\":2720800,\"confidence\":0.555145140000000036906158129568211734294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it's still like that now.\",\"start\":2722360,\"end\":2723608,\"confidence\":0.5690335600000000493281504532205872237682342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a nursing home now, I think.\",\"start\":2724581,\"end\":2725942,\"confidence\":0.81433549999999998991739857956417836248874664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you were left to walk up that yourself.\",\"start\":2727830,\"end\":2729826,\"confidence\":0.76867309999999999803321770741604268550872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I heard dozens of people coming out shopping, coming out their streets, terrified.\",\"start\":2732310,\"end\":2736875,\"confidence\":0.78246110000000002049347358479280956089496612548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Once I get past, up into the top of the driveway, I was fine.\",\"start\":2741150,\"end\":2744994,\"confidence\":0.71756845999999996355001030678977258503437042236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it was alright, because I knew that was me in, getting into the school.\",\"start\":2746610,\"end\":2752531,\"confidence\":0.70617216999999998794379507671692408621311187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:KYLE] Yeah, so I just got up, I just put my bed wet and continued.\",\"start\":2752531,\"end\":2758287,\"confidence\":0.8536697600000000552000756215420551598072052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The fear was there, as I would be travelling in the dark.\",\"start\":2758352,\"end\":2760749,\"confidence\":0.50088319999999997289563680169521830976009368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no streetlights and covered, and the road was covered by trees.\",\"start\":2761687,\"end\":2769824,\"confidence\":0.65246740000000003067981424464960582554340362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, it was like a country road.\",\"start\":2771477,\"end\":2773065,\"confidence\":0.71327759999999995610409087021253071725368499755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a dark country road.\",\"start\":2779184,\"end\":2781779,\"confidence\":0.705111599999999949517359709716401994228363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I just thought I would walk up these streets terrified if someone\\u2014 terrified thinking Terrified thinking if someone will come, will come out from anywhere.\",\"start\":2783502,\"end\":2795786,\"confidence\":0.61082256000000001439076413589646108448505401611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like me to add?\",\"start\":2799268,\"end\":2802143,\"confidence\":0.7053059299999999698371766498894430696964263916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2802466,\"end\":2802563,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so the next is the same question again, um, Agnes Helen Murdoch Murdoch Helen Murdoch, but this time it's in relation to the emotional abuse.\",\"start\":2803306,\"end\":2810618,\"confidence\":0.53443384000000004885322368863853625953197479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Are you able to recall the immediate effects you experienced from the emotional abuse that you suffered?\",\"start\":2811504,\"end\":2817865,\"confidence\":0.6639785000000000270148348135990090668201446533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, just that, them trying to bully me and meeting us, bullying me.\",\"start\":2821437,\"end\":2828126,\"confidence\":0.84151023999999996494381093725678510963916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just accepted that.\",\"start\":2830350,\"end\":2832010,\"confidence\":0.54761709999999996778541344610857777297496795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2833171,\"end\":2834928,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I did.\",\"start\":2837352,\"end\":2837644,\"confidence\":0.6412050000000000249400500251795165240764617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I see that sort of behaviour, I accepted that.\",\"start\":2838714,\"end\":2844015,\"confidence\":0.7232358500000000134377842186950147151947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh my right.\",\"start\":2844080,\"end\":2844550,\"confidence\":0.462470170000000013743601812166161835193634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was normal.\",\"start\":2848350,\"end\":2849333,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me, it's just normal.\",\"start\":2849825,\"end\":2850874,\"confidence\":0.53828317000000003300641537862247787415981292724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so notice them trying to bully me and making a fool of me.\",\"start\":2864349,\"end\":2867634,\"confidence\":0.8434350999999999931588945401017554104328155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just accepted it and thought it was normal.\",\"start\":2867795,\"end\":2870163,\"confidence\":0.64657825000000002102495955114136449992656707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That sort of behaviour I accepted all of my life.\",\"start\":2870533,\"end\":2872750,\"confidence\":0.73361840000000000383550968763302080333232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was normal.\",\"start\":2872983,\"end\":2873866,\"confidence\":0.65279615000000001945323901964002288877964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To me this was normal.\",\"start\":2874164,\"end\":2875688,\"confidence\":0.66248757000000002559403355917311273515224456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything that you'd like me to add?\",\"start\":2878528,\"end\":2880797,\"confidence\":0.7144643699999999597594069200567901134490966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, everything's correct.\",\"start\":2881200,\"end\":2882649,\"confidence\":0.52495027000000005212854148339829407632350921630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2884162,\"end\":2884597,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to move on to the next question.\",\"start\":2884725,\"end\":2886335,\"confidence\":0.7943023399999999956122564981342293322086334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"In relation to both of the neglect that you experienced and the emotional abuse that you suffered, did anyone witness this, know about it, or experience something similar?\",\"start\":2887152,\"end\":2897592,\"confidence\":0.7315812999999999899358726906939409673213958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2899291,\"end\":2899582,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2900759,\"end\":2901245,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":2902056,\"end\":2902607,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So moving on to the next question.\",\"start\":2904568,\"end\":2905848,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone or try to get help when you\\u2014 in relation to the neglect and emotional abuse that you suffered?\",\"start\":2906910,\"end\":2914428,\"confidence\":0.767988499999999962852825774461962282657623291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, because I thought everybody would see that I was lying.\",\"start\":2915947,\"end\":2920310,\"confidence\":0.599900199999999994560084815020672976970672607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I thought, oh, I've a thought People saying, oh, she's lying.\",\"start\":2921786,\"end\":2927612,\"confidence\":0.576306760000000029009470381424762308597564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's, that's went through my head, the thought that I was making up.\",\"start\":2929178,\"end\":2936501,\"confidence\":0.70086104000000004621284688255400396883487701416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just put no because I thought everyone would say that I was lying, that That's what went through my head, that they would think that I was making it up.\",\"start\":2946107,\"end\":2956628,\"confidence\":0.5961256600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2959244,\"end\":2959792,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, this is the final question in relation to the curse setting at Thornton.\",\"start\":2960920,\"end\":2965738,\"confidence\":0.8837253499999999650782456228625960648059844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was different at this placement compared to the others?\",\"start\":2966710,\"end\":2969517,\"confidence\":0.88432604000000003541259729900048114359378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The teachers, I don't remember their names or their faces, but they spoke to me normally.\",\"start\":2973867,\"end\":2980598,\"confidence\":0.6578030999999999739458189651486463844776153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I completely just\\u2014 I didn't suffer as much in there as what I did in nursing, and I don't know what I think it was because I was that wee bit older.\",\"start\":2987283,\"end\":2998747,\"confidence\":0.5817742999999999664595407011802308261394500732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And there was more activities, there was more things for us to do.\",\"start\":3004893,\"end\":3008014,\"confidence\":0.70071673000000000985920678431284613907337188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, even took us away on holiday for a week, I can remember that, down to Blackpool.\",\"start\":3011100,\"end\":3017835,\"confidence\":0.74371010000000004058762215208844281733036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Been to a beach, I'd never been to a beach in my life.\",\"start\":3020335,\"end\":3023393,\"confidence\":0.591779999999999972715158946812152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They took me to the beach, they took us all, the boys and the lassies, separate minibuses.\",\"start\":3023715,\"end\":3030148,\"confidence\":0.80255394999999996041850636174785904586315155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And to kill Xavier, I can remember that, but they could enjoy me getting raped.\",\"start\":3031422,\"end\":3039108,\"confidence\":0.69107836000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to relay back what I've got from your account and just let me know if there is anything that I've missed or if there is anything that you'd like me to change.\",\"start\":3062199,\"end\":3074899,\"confidence\":0.84053169999999999273398998411721549928188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the teachers.\",\"start\":3075465,\"end\":3076339,\"confidence\":0.7838009599999999910124870439176447689533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't remember names or faces, but they spoke to me normally at Thornton.\",\"start\":3076776,\"end\":3080283,\"confidence\":0.8622558000000000166807012647041119635105133056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I suffered I didn't suffer as much here than I did at Nurnston.\",\"start\":3080929,\"end\":3090211,\"confidence\":0.5324071599999999904184733168222010135650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if this was because I was older, but there were more things for us to do here.\",\"start\":3090925,\"end\":3101640,\"confidence\":0.65989120000000001109441427615820430219173431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They also took us on holiday.\",\"start\":3102012,\"end\":3103305,\"confidence\":0.83784175000000005173461659069289453327655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me to Blackpool one time.\",\"start\":3103644,\"end\":3105325,\"confidence\":0.84357696999999998155317371129058301448822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never\\u2014 sorry, I'm just adjusting for punctuation and grammar.\",\"start\":3107929,\"end\":3113815,\"confidence\":0.48329670000000002350049044252955354750156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never had been to a beach before, but they would take us on beach trips.\",\"start\":3114494,\"end\":3117470,\"confidence\":0.754357460000000035194034353480674326419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every time we went on day trips, we would be in separate coaches from the boys.\",\"start\":3117956,\"end\":3121585,\"confidence\":0.90133417000000004559723265629145316779613494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed there or anything that you'd like me to ask?\",\"start\":3123663,\"end\":3126466,\"confidence\":0.7334992000000000178516756932367570698261260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I couldn't say.\",\"start\":3126659,\"end\":3128640,\"confidence\":0.5285098599999999979814901962527073919773101806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":3129445,\"end\":3130122,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that now concludes the care setting part of the witness statement.\",\"start\":3130251,\"end\":3134571,\"confidence\":0.88415330000000003085602884311811067163944244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, Agnes, hopefully the rest of the statement won't be as difficult.\",\"start\":3134636,\"end\":3137504,\"confidence\":0.51030666000000002302527946085319854319095611572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And so now it's just across all the placements, who were the main people responsible for the abuse that you suffered?\",\"start\":3139721,\"end\":3147525,\"confidence\":0.77751269999999994553263604757376015186309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In nursing, it was the teachers.\",\"start\":3152382,\"end\":3153510,\"confidence\":0.55363744000000003619987865022267214953899383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took me down to the gym and punished me, holding me down.\",\"start\":3154074,\"end\":3159730,\"confidence\":0.87997110000000000606945604886277578771114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the headmaster in nursing.\",\"start\":3160520,\"end\":3161957,\"confidence\":0.79725707000000001212214328916161321103572845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thornton, it was the pupils.\",\"start\":3163037,\"end\":3164674,\"confidence\":0.69106126000000001052825382430455647408962249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The children.\",\"start\":3165817,\"end\":3166330,\"confidence\":0.6255182599999999926154714557924307882785797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just one second.\",\"start\":3167241,\"end\":3168267,\"confidence\":0.68954000000000004177991286269389092922210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the names\\u2014 the headmaster was, um, who do you remember?\",\"start\":3185637,\"end\":3189118,\"confidence\":0.91186816000000003867853592964820563793182373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster, Mr. Mr. Wilson?\",\"start\":3189280,\"end\":3192138,\"confidence\":0.90350790000000003043822971449117176234722137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Wilson.\",\"start\":3192672,\"end\":3193335,\"confidence\":0.75032925999999999788769855513237416744232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you remember any other of the teachers' names who took you down to the gym hall at Nurston?\",\"start\":3193820,\"end\":3199049,\"confidence\":0.91613350000000004502709316511754877865314483642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no.\",\"start\":3200058,\"end\":3201522,\"confidence\":0.64708290000000001640501068322919309139251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All I remember is my house mother.\",\"start\":3202075,\"end\":3204207,\"confidence\":0.65671570000000001332551846644491888582706451416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna mention it.\",\"start\":3210222,\"end\":3211766,\"confidence\":0.69312169999999995173567413075943477451801300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would mention the house mother, um, if you\\u2014 from what I remember, you have two.\",\"start\":3212683,\"end\":3218311,\"confidence\":0.91147509999999998253628064048825763165950775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had two at the time.\",\"start\":3218826,\"end\":3219568,\"confidence\":0.79275452999999995729041302183759398758411407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was on a rotation?\",\"start\":3219635,\"end\":3220287,\"confidence\":0.8646376000000000061618266045115888118743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them was really nice and you said wasn't\\u2014 one of them wasn't as nice.\",\"start\":3220337,\"end\":3224795,\"confidence\":0.470535599999999998299671233326080255210399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember her name?\",\"start\":3225311,\"end\":3227311,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3228553,\"end\":3228698,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just got Mr. Wilson, him being the, um, the headmaster.\",\"start\":3229424,\"end\":3237346,\"confidence\":0.88030105999999996857496853408520109951496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'll state the other children as well.\",\"start\":3237475,\"end\":3241816,\"confidence\":0.8686989000000000515910869580693542957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember any of the names of the other children?\",\"start\":3244882,\"end\":3246854,\"confidence\":0.8841523000000000021003643269068561494350433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3249436,\"end\":3249533,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":3250442,\"end\":3251400,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And in relation to Thurston, can you remember who were the main people responsible for your abuse?\",\"start\":3260119,\"end\":3265744,\"confidence\":0.50406086000000005498122845892794430255889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3267696,\"end\":3267780,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3278895,\"end\":3285206,\"confidence\":0.51735869999999994917061485466547310352325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":3286802,\"end\":3287633,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3290404,\"end\":3290775,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew of the abuse or should have known of the abuse The government cares for the children, so they should have been more aware of things happening.\",\"start\":3295858,\"end\":3319189,\"confidence\":0.69091650000000004450129154065507464110851287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3324470,\"end\":3324920,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were complaints ever discouraged?\",\"start\":3331794,\"end\":3336047,\"confidence\":0.61804959999999997677377905347384512424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really remember.\",\"start\":3338740,\"end\":3339466,\"confidence\":0.59931104999999995630588500716839917004108428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they ever ignored?\",\"start\":3347614,\"end\":3348562,\"confidence\":0.733603360000000037643985706381499767303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think so, eh, because I didn't feel safe in it.\",\"start\":3352194,\"end\":3355336,\"confidence\":0.75953345999999999360596802944201044738292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We've done I don't know if anything was done about it.\",\"start\":3355402,\"end\":3361693,\"confidence\":0.63112460000000003557119043762213550508022308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if it was wrote down or anything, or like an incident book or anything.\",\"start\":3362338,\"end\":3366831,\"confidence\":0.69134309999999998819220081713865511119365692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know anything.\",\"start\":3367025,\"end\":3367801,\"confidence\":0.5264537000000000244170905716600827872753143310546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3369350,\"end\":3369988,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":3370122,\"end\":3370945,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If I'd made the complaint, it should have all been noted.\",\"start\":3372951,\"end\":3375091,\"confidence\":0.7811566599999999471748424184625037014484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So far, I can't remember if complaints were discouraged.\",\"start\":3401532,\"end\":3404257,\"confidence\":0.63828963000000005223455445957370102405548095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would have been ignored as nothing was done about anything.\",\"start\":3404657,\"end\":3407318,\"confidence\":0.8555249000000000325627524944138713181018829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no complaint book or anything like that, so there's probably no note of any complaints made.\",\"start\":3407847,\"end\":3412815,\"confidence\":0.6522190599999999616187551509938202798366546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if any complaints that were made were ever punished?\",\"start\":3413635,\"end\":3419145,\"confidence\":0.6447972699999999779407744426862336695194244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":3420980,\"end\":3421263,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":3421681,\"end\":3422515,\"confidence\":0.57684857000000000493145080326939933001995086669921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to the police, an inquiry, a professional?\",\"start\":3436710,\"end\":3441219,\"confidence\":0.58227180000000000603677108301781117916107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or any authority?\",\"start\":3441663,\"end\":3443067,\"confidence\":0.74917909999999998671427192675764672458171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Well, in Liverpool, when the times that I ran away and the police found me, I told the police what was happening.\",\"start\":3443067,\"end\":3453376,\"confidence\":0.57625249999999994532373648326029069721698760986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know if anything was done, and I told them that's why I kept running away.\",\"start\":3453634,\"end\":3458165,\"confidence\":0.61225300000000004718714308182825334370136260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Though I don't know if they believed me or if that was noted or whatever, but that should go on record that they found me back in Glasgow, the East Kilbride one.\",\"start\":3461860,\"end\":3472824,\"confidence\":0.84083050000000003620925781433470547199249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride every time I ran away.\",\"start\":3474476,\"end\":3476452,\"confidence\":0.80300855999999998235949760783114470541477203369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I walked to East Kilbride, to Glasgow, but I never ever went home to my mother's house.\",\"start\":3476663,\"end\":3483485,\"confidence\":0.49295739999999999003676975917187519371509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just walked about Glasgow and I ended up one time with one of the girls in the home.\",\"start\":3484099,\"end\":3493552,\"confidence\":0.88866984999999998340314277811557985842227935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We went to her grandmother's in Ibrox in Glasgow, and the port was down the stairs.\",\"start\":3494405,\"end\":3499695,\"confidence\":0.85514294999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did they\\u2014 and what\\u2014 and did the police then return you back?\",\"start\":3510234,\"end\":3513101,\"confidence\":0.7816095400000000470441818833933211863040924072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Took me straight\\u2014 me and the, the last kid that I went with the first time took me straight back.\",\"start\":3514570,\"end\":3519629,\"confidence\":0.70820695000000000174367187355528585612773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know, she was having bother as well Yeah, and that's why I don't know that Lassie had been bothered.\",\"start\":3519937,\"end\":3528396,\"confidence\":0.58257119999999995574313516044639982283115386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the police found his heart grounds and took him back to Ayrton in a motor, a push motor.\",\"start\":3531962,\"end\":3537463,\"confidence\":0.7378221000000000362462060365942306816577911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then the times that I went myself when I was running away because the way I was, what was happening, they found me in Glasgow city centre.\",\"start\":3538230,\"end\":3546346,\"confidence\":0.683706200000000041683279050630517303943634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3547121,\"end\":3547234,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got so far, but in nursing, the times I ran away, I told the police what was happening and that was the reason why I was running away.\",\"start\":3548979,\"end\":3557899,\"confidence\":0.52911012999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if they did anything about it or make any notes about it.\",\"start\":3558380,\"end\":3562536,\"confidence\":0.5846323399999999725906718595069833099842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would be found walking around Glasgow as I wouldn't go back to my mother's.\",\"start\":3563258,\"end\":3571648,\"confidence\":0.6067962000000000077903905548737384378910064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just got following that, I've got one day the police found me at my friend's gran's house in Glasgow, and the police took us straight back to nursing in a police car.\",\"start\":3574129,\"end\":3587203,\"confidence\":0.5780610999999999943810280456091277301311492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed there, anything what you'd like me to know?\",\"start\":3589621,\"end\":3592798,\"confidence\":0.7808507000000000086714635472162626683712005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I said great.\",\"start\":3594100,\"end\":3595435,\"confidence\":0.53240085000000003656595026768627576529979705810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's just moving on to the next section, which is movement.\",\"start\":3596152,\"end\":3599068,\"confidence\":0.8293124400000000395749566450831480324268341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Movement between placement and care.\",\"start\":3599644,\"end\":3602304,\"confidence\":0.84930620000000001112994141294620931148529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between placements, and were the reasons ever explained to you?\",\"start\":3602950,\"end\":3606562,\"confidence\":0.84848599999999996246202726979390718042850494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, nobody tell me.\",\"start\":3609600,\"end\":3610831,\"confidence\":0.64299640000000002348912175875739194452762603759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a clue why I get moved to the nurse then, to Thornton.\",\"start\":3614060,\"end\":3618148,\"confidence\":0.6907229999999999758841795483021996915340423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody told me.\",\"start\":3619790,\"end\":3620456,\"confidence\":0.573202100000000047685944082331843674182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you run away, refuse to return, or ask to be moved?\",\"start\":3637047,\"end\":3640627,\"confidence\":0.681753599999999959635488266940228641033172607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so, um, in between both of your care settings at Nurston and Thornton, Did you ever try to run away, refuse to return, or ask to be moved?\",\"start\":3646872,\"end\":3659229,\"confidence\":0.75374054999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I don't know, we finished.\",\"start\":3661330,\"end\":3662974,\"confidence\":0.61651869999999997506989757312112487852573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3664408,\"end\":3665375,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever ask to be moved from Nurston?\",\"start\":3666762,\"end\":3669244,\"confidence\":0.84368370000000003638973566921777091920375823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":3670287,\"end\":3671116,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3672888,\"end\":3673359,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I was there for\\u2014 I was there for 4 years.\",\"start\":3673700,\"end\":3675716,\"confidence\":0.73852949999999994989963170155533589422702789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember what would happen when you ran away?\",\"start\":3686088,\"end\":3687780,\"confidence\":0.80967679999999997431103793132933788001537322998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd be brought back.\",\"start\":3690992,\"end\":3692039,\"confidence\":0.55808866000000001417191697328235022723674774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously they contacted the police and they'd be brought back.\",\"start\":3692910,\"end\":3698245,\"confidence\":0.598079260000000001440412233932875096797943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If they found, they'd be brought back.\",\"start\":3698793,\"end\":3700340,\"confidence\":0.78673369999999998025685954416985623538494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final question in relation to this section is, when and at what age did you leave care?\",\"start\":3715595,\"end\":3721112,\"confidence\":0.873930160000000011422116585890762507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it'd be 14, 14 and a half.\",\"start\":3724126,\"end\":3726018,\"confidence\":0.87787450000000000205346850634668953716754913330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half.\",\"start\":3727270,\"end\":3728134,\"confidence\":0.5917101000000000166068048201850615441799163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what your circumstances were following leaving care?\",\"start\":3729259,\"end\":3732455,\"confidence\":0.851837900000000036726532925968058407306671142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got took back to my mother's.\",\"start\":3734270,\"end\":3740499,\"confidence\":0.7429803600000000063374727687914855778217315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually when my mother came in a taxi with a social worker, or a car or whatever, with a social worker.\",\"start\":3740564,\"end\":3746606,\"confidence\":0.84562265999999997045932786932098679244518280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":3746606,\"end\":3747508,\"confidence\":0.7977004599999999445714138346374966204166412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] The social worker I had in Thornton and brought me home.\",\"start\":3747508,\"end\":3751130,\"confidence\":0.896164900000000042012970880023203790187835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But eventually I left my mother's house when I was 15.\",\"start\":3752830,\"end\":3756888,\"confidence\":0.755962550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd been on my own since I was 15 years old because my mother picked me up after I came home from the home.\",\"start\":3757292,\"end\":3762305,\"confidence\":0.79926569999999996785078337779850699007511138916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And that would have been in a report because I told the social worker my mother and her friend badly beat me up when I was 14 and a half.\",\"start\":3765573,\"end\":3777126,\"confidence\":0.8796359000000000261110244537121616303920745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to repeat what I've got down and let me know if there's anything you'd like me to change or if there's if there is anything that I've missed or anything that you'd like to add.\",\"start\":3782640,\"end\":3798081,\"confidence\":0.83531390000000005358060661819763481616973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got, I think I was 14 and a half, I was taken back to my mother's with the social worker.\",\"start\":3799068,\"end\":3803903,\"confidence\":0.8664046499999999983998577590682543814182281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left my mum's when I was 15.\",\"start\":3804565,\"end\":3806243,\"confidence\":0.69946019999999997640571791635011322796344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Since then I've been by myself.\",\"start\":3806598,\"end\":3808291,\"confidence\":0.6418622000000000493713514515548013150691986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This should have been in a report as I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3808921,\"end\":3814676,\"confidence\":0.874644500000000046924242269597016274929046630859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3817760,\"end\":3817820,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything that you'd like to add or anything that I've missed?\",\"start\":3825001,\"end\":3827346,\"confidence\":0.73264890000000004732783054350875318050384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's correct.\",\"start\":3827508,\"end\":3829287,\"confidence\":0.7100674000000000152255097418674267828464508056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I left my mum's and I'll be staying with my friends and my big sister.\",\"start\":3829432,\"end\":3834579,\"confidence\":0.7895301599999999808687789482064545154571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But then I just got a bus out and stayed with my big sister.\",\"start\":3834628,\"end\":3837789,\"confidence\":0.82640195000000005176588047106633894145488739013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was going from house to house and then she beat me up a second time.\",\"start\":3838470,\"end\":3847365,\"confidence\":0.7642951000000000050249582272954285144805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was about 6 or something.\",\"start\":3847960,\"end\":3849907,\"confidence\":0.89773833999999996802188206856953911483287811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just hold on one moment.\",\"start\":3850733,\"end\":3851980,\"confidence\":0.75488776000000001875633870440651662647724151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Her and my other sister, and that was reported to the PC Rail.\",\"start\":3852368,\"end\":3856546,\"confidence\":0.75528556000000002246252961413119919598102569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had just turned 16, I think it was.\",\"start\":3858030,\"end\":3859899,\"confidence\":0.87102950000000001207212108056410215795040130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just ended up adding on, following you saying that this should have been reported, should have been in a report.\",\"start\":3877827,\"end\":3886413,\"confidence\":0.7104643999999999959271690386231057345867156982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told the social worker that my mother and her friend beat me up when I was 14 and a half.\",\"start\":3886477,\"end\":3890325,\"confidence\":0.84127750000000001140421090894960798323154449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I was staying at my big sister's as she just got a home at the time.\",\"start\":3890870,\"end\":3894222,\"confidence\":0.88746004999999994478088183313957415521144866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was going from house to house.\",\"start\":3894909,\"end\":3896364,\"confidence\":0.79852080000000003057181174881407059729099273681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mother also beat me another time when I was 16 alongside my sister as well.\",\"start\":3900363,\"end\":3906579,\"confidence\":0.86573759999999999603659261993016116321086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This was reported to the police.\",\"start\":3907177,\"end\":3908727,\"confidence\":0.498258829999999985904679533632588572800159454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or is there anything what you'd like me to ask?\",\"start\":3912371,\"end\":3915639,\"confidence\":0.7292784500000000225128360398230142891407012939453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, it's all good.\",\"start\":3915703,\"end\":3917208,\"confidence\":0.67950440000000000839719405121286399662494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Brilliant.\",\"start\":3918276,\"end\":3918696,\"confidence\":0.7886904500000000428627799919922836124897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Agnes, we're just going to go into the impact that the, um, Kerr has had on your life.\",\"start\":3919246,\"end\":3925051,\"confidence\":0.84955996000000000289986701318412087857723236083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So try to answer these questions as best to your ability, and don't feel the need to rush.\",\"start\":3925928,\"end\":3932460,\"confidence\":0.70459499999999997132960061207995750010013580322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just take your time.\",\"start\":3932997,\"end\":3933892,\"confidence\":0.68111222999999998517495214400696568191051483154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the experience affect you at the time?\",\"start\":3936023,\"end\":3939315,\"confidence\":0.8268631699999999806749428898910991847515106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Badly, very badly.\",\"start\":3945440,\"end\":3948144,\"confidence\":0.8575436499999999906407310845679603517055511474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But it can't be done in my adulthood.\",\"start\":3948775,\"end\":3950379,\"confidence\":0.587544260000000040378154153586365282535552978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just got badly, very badly.\",\"start\":3960952,\"end\":3962599,\"confidence\":0.93265885000000003923759095414425246417522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It followed me into my adulthood.\",\"start\":3962665,\"end\":3964198,\"confidence\":0.843351540000000010621761248330585658550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything, um, that I've\\u2014 would you say every time I thought about nails I tried to kill myself.\",\"start\":3966943,\"end\":3981501,\"confidence\":0.6746740300000000356561713488190434873104095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I had to be took to hospital, my stomach pumped, everything.\",\"start\":3982794,\"end\":3987862,\"confidence\":0.76978003999999999873438127906410954892635345458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Been on antidepressants on and off all my life.\",\"start\":3988457,\"end\":3991820,\"confidence\":0.73483909999999996731645524050691165030002593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Barely had a care system.\",\"start\":3992866,\"end\":3994491,\"confidence\":0.63130593000000001513427605459582991898059844970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And while we had this going on, I have 5 children and I was always terrified the social work department take my children off me.\",\"start\":4001590,\"end\":4012016,\"confidence\":0.88939299999999998913580157022806815803050994873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you've always had this\\u2014 so you're saying that you've had 5 children and you've always felt\\u2014 yeah, okay, because obviously I was on antidepressants and was depressed.\",\"start\":4013291,\"end\":4027005,\"confidence\":0.659187399999999978916775944526307284832000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was still on them after having my children.\",\"start\":4027230,\"end\":4030843,\"confidence\":0.76623940000000001493418722020578570663928985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, I just need to take one little bit of information from you and then I'll relay what I've got so far.\",\"start\":4037371,\"end\":4043566,\"confidence\":0.89445454000000002015013933487352915108203887939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, so you say you've been on and off antidepressants all your life since you left the care system.\",\"start\":4044256,\"end\":4053581,\"confidence\":0.534025900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you tell me what medication you take?\",\"start\":4054528,\"end\":4056775,\"confidence\":0.87340180000000000593018967265379615128040313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or have taken for that?\",\"start\":4057836,\"end\":4059112,\"confidence\":0.789303700000000052483528634184040129184722900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The last one I took myself off, but I told my doctor that was last, I think it was just like 2 years ago, because when I was taking them, I was wanting to go and kill people.\",\"start\":4061820,\"end\":4075630,\"confidence\":0.67535760000000000236042296819505281746387481689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a side effect I was having with them.\",\"start\":4076614,\"end\":4078309,\"confidence\":0.58038014000000004433132971826125867664813995361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I'm sorry, I'm smokin' poo.\",\"start\":4086670,\"end\":4090083,\"confidence\":0.72489243999999997125627260174951516091823577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, this is Ben Mamet, Liverpool Echo.\",\"start\":4091822,\"end\":4093786,\"confidence\":0.646318799999999971106490193051286041736602783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shite all the free cakes.\",\"start\":4094690,\"end\":4095952,\"confidence\":0.912838339999999970331145959789864718914031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar and then I'll relay what I've got so far.\",\"start\":4111708,\"end\":4116414,\"confidence\":0.80297669999999998768913656022050417959690093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So from the beginning, I've got: Badly, very badly, it followed me into my adulthood.\",\"start\":4119499,\"end\":4125037,\"confidence\":0.82328579999999995653325868261163122951984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Every time I thought about nursing, I would try to kill myself.\",\"start\":4125615,\"end\":4128871,\"confidence\":0.91643350000000001198685595227289013564586639404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been taken to hospital to get my stomach pumped.\",\"start\":4129422,\"end\":4131804,\"confidence\":0.74411769999999999303241793313645757734775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've been on and off antidepressants all my life since I left the system.\",\"start\":4132319,\"end\":4136621,\"confidence\":0.69657975000000005305622607920668087899684906005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I took myself off my last rounds of meds as I I was getting side effects of feelings of anger and wanting to kill people.\",\"start\":4136763,\"end\":4143831,\"confidence\":0.94388806999999996794059597959858365356922149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was on multiple medications.\",\"start\":4144492,\"end\":4145814,\"confidence\":0.53642460000000002917630581578123383224010467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will be in my medical records.\",\"start\":4151163,\"end\":4152680,\"confidence\":0.86224990000000001355573431283119134604930877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've tried multiple different kinds of medication.\",\"start\":4152794,\"end\":4155712,\"confidence\":0.7415938399999999486311708096764050424098968505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've just then gone on to what you were speaking before, saying I have had 5 children and I have always had this feeling that the social workers would take them off me.\",\"start\":4157872,\"end\":4167695,\"confidence\":0.5558882000000000545014700037427246570587158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of my antidepressants.\",\"start\":4168830,\"end\":4173610,\"confidence\":0.6053811000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there that I've missed, or anything that you'd like me to add?\",\"start\":4176652,\"end\":4179360,\"confidence\":0.74383145999999999986584953148849308490753173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I just thought that because of my depression, they should be taking them off me.\",\"start\":4179604,\"end\":4186539,\"confidence\":0.6572088000000000374001274394686333835124969482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it's on to the next question, Agnes.\",\"start\":4191747,\"end\":4193966,\"confidence\":0.8299678999999999806647110744961537420749664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try to think about this next question carefully and answer it in your own time.\",\"start\":4194776,\"end\":4199064,\"confidence\":0.8226868499999999695404540034360252320766448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no rush.\",\"start\":4199369,\"end\":4200107,\"confidence\":0.75966966000000002434688894936698488891124725341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your time in care affected your mental health?\",\"start\":4201199,\"end\":4204635,\"confidence\":0.60227500000000000479616346638067625463008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This including any anxiety, depression, trauma symptoms, any feelings of panic, flashbacks, nightmares, self-harm, or suicidal thoughts.\",\"start\":4205872,\"end\":4218588,\"confidence\":0.76975450000000000816413603388355113565921783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every one of them.\",\"start\":4220404,\"end\":4221128,\"confidence\":0.51723310000000000119513288154848851263523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everyone.\",\"start\":4223527,\"end\":4224235,\"confidence\":0.6069912299999999927280214251368306577205657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on.\",\"start\":4226828,\"end\":4227119,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies for that.\",\"start\":4232986,\"end\":4234780,\"confidence\":0.63535909999999995445563172324909828603267669677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, I just put every one of them and then I've just copied and pasted the examples, that being anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm or suicidal thoughts.\",\"start\":4236570,\"end\":4248093,\"confidence\":0.610289929999999980481106831575743854045867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Agnes?\",\"start\":4267722,\"end\":4270022,\"confidence\":0.7464150000000000506616970596951432526111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you recall any issue, any difficulties with your sleep, any physical I don't sleep.\",\"start\":4270601,\"end\":4279296,\"confidence\":0.50899419999999995223305404579150490462779998779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm lucky if I sleep 2 hours a night.\",\"start\":4280786,\"end\":4282439,\"confidence\":0.56589849999999997098854009891510941088199615478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in my bed, everything's coming on me.\",\"start\":4287765,\"end\":4289645,\"confidence\":0.764143470000000046837840272928588092327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, what was that?\",\"start\":4290578,\"end\":4291285,\"confidence\":0.573960299999999978837195158121176064014434814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think about everything that's happened to me when I try to sleep, and I can't sleep.\",\"start\":4291526,\"end\":4302508,\"confidence\":0.78087519999999999154027818804024718701839447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I end up just walking about the house or sitting in the living room when all my children are sleeping.\",\"start\":4302870,\"end\":4309154,\"confidence\":0.68626270000000000326423332808190025389194488525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've been like that for years and years and years.\",\"start\":4310379,\"end\":4312297,\"confidence\":0.51653970000000004603180059348233044147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had to at times get sleeping tablets off my doctor to help me sleep.\",\"start\":4315187,\"end\":4320498,\"confidence\":0.6771937599999999779498693897039629518985748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just gonna relay back to what I've got.\",\"start\":4341254,\"end\":4343009,\"confidence\":0.7929684999999999650555082553182728588581085205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just got, I don't sleep, I'm lucky if I sleep 2 hours a night, I think about everything that's happened to me when I try to sleep, I can't sleep, so I end up walking around the house or sitting in the living room whilst my kids would sleep.\",\"start\":4345175,\"end\":4356846,\"confidence\":0.69121529999999997695425690835691057145595550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This happened for years and years.\",\"start\":4357824,\"end\":4359264,\"confidence\":0.5298348699999999578125198240741156041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go to the doctors to get some sleeping tablets to help with this.\",\"start\":4359782,\"end\":4363017,\"confidence\":0.726153599999999954661689116619527339935302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, correct.\",\"start\":4365413,\"end\":4366486,\"confidence\":0.5236288300000000450751258540549315512180328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that you'd like me to add or anything that you feel like I've missed?\",\"start\":4367364,\"end\":4371314,\"confidence\":0.75223786000000003593157771319965831935405731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4373600,\"end\":4373843,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay, no problem.\",\"start\":4374037,\"end\":4374946,\"confidence\":0.57665752999999997374658278204151429235935211181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Agnes, would be: how has it affected your relationships, your parenting, your friendships, the intimacy, and trust or isolation that you've endured?\",\"start\":4375383,\"end\":4389739,\"confidence\":0.785151060000000011740439731511287391185760498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I've never had any very good relationships because I couldn't trust nobody.\",\"start\":4393150,\"end\":4398923,\"confidence\":0.89118050000000004207123538435553200542926788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've always been, I know I say that, that they're my children, but always dealt with that was just myself, by myself.\",\"start\":4406668,\"end\":4415582,\"confidence\":0.7346063000000000453582060799817554652690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't live in a house.\",\"start\":4417986,\"end\":4418840,\"confidence\":0.4968961800000000206267714020214043557643890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Last time I was at my house was a year ago.\",\"start\":4420244,\"end\":4422099,\"confidence\":0.84727330000000000698179292157874442636966705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4425910,\"end\":4426783,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 well, I never had any luck with relationships.\",\"start\":4437872,\"end\":4442342,\"confidence\":0.613680299999999956384044708102010190486907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't trust anybody, and I've always dealt with everything by myself.\",\"start\":4442518,\"end\":4447630,\"confidence\":0.7349666999999999728032662460464052855968475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't leave my house.\",\"start\":4448030,\"end\":4449248,\"confidence\":0.65024669999999995528838780955993570387363433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The last time I left the house was a year ago.\",\"start\":4449408,\"end\":4451876,\"confidence\":0.81342429999999998901927256156341172754764556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how bad it gets.\",\"start\":4451956,\"end\":4452933,\"confidence\":0.915667800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4453398,\"end\":4455016,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":4455096,\"end\":4457500,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's everything.\",\"start\":4458861,\"end\":4459711,\"confidence\":0.60329544999999995535944208313594572246074676513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4461041,\"end\":4461569,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Next would be, how has it affected\\u2014 how has it affected your education?\",\"start\":4462082,\"end\":4465799,\"confidence\":0.7943968999999999613947920806822367012500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your work, your confidence, your opportunities, your finances, your housing, or your day-to-day stability?\",\"start\":4466219,\"end\":4473777,\"confidence\":0.805159329999999950899791656411252915859222412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I never had a medical education.\",\"start\":4475940,\"end\":4477411,\"confidence\":0.74779720000000005075690978628699667751789093017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, when I came out of Thornton, they put me to another education clinic, child clinic, and Miss Agnes Helen Murdoch, the sweet dame, and you know There used to be a child clinic up the road here.\",\"start\":4478760,\"end\":4494476,\"confidence\":0.83965860000000003271480863986653275787830352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in a community clinic and they put me in there.\",\"start\":4495734,\"end\":4497702,\"confidence\":0.8108545499999999517370952162309549748897552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had to go to that every day.\",\"start\":4499330,\"end\":4500634,\"confidence\":0.76421989999999995202273339600651524960994720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then from there they put me in another clinic in Ladywell, that was in Duke Street in Glasgow.\",\"start\":4503210,\"end\":4511527,\"confidence\":0.89155549999999994525978763704188168048858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was there for about a year and a half, something like that anyway.\",\"start\":4512723,\"end\":4515373,\"confidence\":0.84808176999999995704371258398168720304965972900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my education, I've not had any education.\",\"start\":4517994,\"end\":4520015,\"confidence\":0.584466200000000046799186748103238642215728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got put in a secondary school when I was 15 and a half as well, and I lasted 3 months.\",\"start\":4521810,\"end\":4528374,\"confidence\":0.78596275999999998251865918064140714704990386962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't cope with it.\",\"start\":4529233,\"end\":4531276,\"confidence\":0.8978374000000000076937567428103648126125335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I've not had an education.\",\"start\":4532770,\"end\":4533953,\"confidence\":0.78619885000000000463415972262737341225147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of full-time jobs when I had my 2 oldest children, working in a shop and working in like a social club, bingo hall.\",\"start\":4535922,\"end\":4546270,\"confidence\":0.8553840999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but they lasted like a year.\",\"start\":4547276,\"end\":4548915,\"confidence\":0.76503533000000001340623612122726626694202423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But they only lasted around a year?\",\"start\":4555474,\"end\":4558707,\"confidence\":0.58963010000000004584563839671318419277667999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4560235,\"end\":4563451,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As they only would last around a year, could you try to explain to me what would happen, what would cause you to essentially leave the the jobs.\",\"start\":4563580,\"end\":4592484,\"confidence\":0.7698682500000000317186277243308722972869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna fix the punctuation and grammar, and then I'll relay to you what I've said, and then you can confirm if there's anything that I've missed or if you're happy with what I've wrote down.\",\"start\":4613535,\"end\":4625807,\"confidence\":0.7899901000000000284018142338027246296405792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's why I've never had any education.\",\"start\":4627039,\"end\":4628998,\"confidence\":0.89545107000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I left Thornton, they took me to another education clinic, child clinic.\",\"start\":4629207,\"end\":4633253,\"confidence\":0.783892040000000012156533557572402060031890869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The GP I'm with now is up the road from this.\",\"start\":4634023,\"end\":4636994,\"confidence\":0.89673009999999997443609345282311551272869110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to go there every day until they moved me to a different clinic.\",\"start\":4637411,\"end\":4640526,\"confidence\":0.6792287999999999659195282220025546848773956298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I only lasted 3 months in high school when I attended, so I haven't really had an education.\",\"start\":4641184,\"end\":4651861,\"confidence\":0.6119594999999999895834434937569312751293182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then I've had a couple of jobs working in shops and bingo halls, but they only lasted around a year as I couldn't cope.\",\"start\":4655090,\"end\":4662203,\"confidence\":0.77570254000000005145665227246354334056377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if it was because of the people in the job.\",\"start\":4667266,\"end\":4670973,\"confidence\":0.5191459000000000489905005451873876154422760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't explain it.\",\"start\":4671360,\"end\":4673053,\"confidence\":0.80086270000000003843609874820685945451259613037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't cope.\",\"start\":4673778,\"end\":4674600,\"confidence\":0.83435230000000004668692099585314281284809112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've just stated that if it wasn't, um, if I wasn't the only person there doing the jobs, I would have been all right.\",\"start\":4677918,\"end\":4685792,\"confidence\":0.74933689999999997244373162175179459154605865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know, is there anything there what you'd like me to add, or if there's anything that I've missed?\",\"start\":4685888,\"end\":4692420,\"confidence\":0.6429593000000000113658416012185625731945037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4692485,\"end\":4692647,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4693765,\"end\":4694493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now the next question, Agnes, is in relation to any triggers, places, smells, authority figures, institutions, or situations that you avoid.\",\"start\":4695336,\"end\":4706738,\"confidence\":0.70321069999999996635864363270229659974575042724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't work to try and avoid everything.\",\"start\":4711590,\"end\":4713433,\"confidence\":0.499600140000000025874982156892656348645687103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't go outside?\",\"start\":4714509,\"end\":4715324,\"confidence\":0.6299116000000000159531055032857693731784820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4722308,\"end\":4722405,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Without this being too personal or being a bit too much of an imposing question, but could you explain the reasons as to why you don't go outside?\",\"start\":4722907,\"end\":4731469,\"confidence\":0.6834265999999999952052576190908439457416534423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4733740,\"end\":4740569,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any, um, authority figures or, um, situations that you tend to invite\\u2014 tend to avoid?\",\"start\":4742080,\"end\":4754875,\"confidence\":0.677685560000000020153265722910873591899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That I don't know.\",\"start\":4759625,\"end\":4760528,\"confidence\":0.64911693000000003639371470853802748024463653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know why.\",\"start\":4761496,\"end\":4762169,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4762826,\"end\":4763384,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I try to avoid contact with police, I try not to hang with any of them.\",\"start\":4767042,\"end\":4772776,\"confidence\":0.496841900000000002979305691042100079357624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you try to avoid contact with police?\",\"start\":4774590,\"end\":4776048,\"confidence\":0.6637192400000000436222080679726786911487579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't know about\\u2014 did they be in there?\",\"start\":4779364,\"end\":4782964,\"confidence\":0.78110676999999995029355659426073543727397918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 I don't go outside.\",\"start\":4794872,\"end\":4798692,\"confidence\":0.62055179999999998674553580713109113276004791259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just have a fear of going out and I don't know why.\",\"start\":4798741,\"end\":4800763,\"confidence\":0.93227004999999996126547330277389846742153167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know why.\",\"start\":4801550,\"end\":4802128,\"confidence\":0.7104978600000000366065933121717534959316253662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4802673,\"end\":4803011,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I try to avoid contact.\",\"start\":4803075,\"end\":4804600,\"confidence\":0.76641524000000005312216444508521817624568939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try to avoid contact with the police.\",\"start\":4805707,\"end\":4807216,\"confidence\":0.68834969999999995327044644000125117599964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if that's because of my experience with the police in Nursington.\",\"start\":4807650,\"end\":4811085,\"confidence\":0.495728000000000001978861519091879017651081085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else that you'd like to add in relation to triggers?\",\"start\":4813429,\"end\":4816776,\"confidence\":0.90767056000000001514393943580216728150844573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't know what triggers them are.\",\"start\":4820326,\"end\":4821861,\"confidence\":0.644941399999999998016164681757800281047821044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, the thoughts and all that are just in my head.\",\"start\":4822346,\"end\":4826225,\"confidence\":0.55579849999999997312016830619540996849536895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's constantly there.\",\"start\":4829388,\"end\":4830357,\"confidence\":0.68223464000000000329038130075787194073200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I could be sitting and then something will just come in my head and then I'm thinking about something else and thinking and looking back, and I'm constantly looking back.\",\"start\":4831051,\"end\":4840770,\"confidence\":0.71746206000000001257177473235060460865497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always here, it's always been there.\",\"start\":4840867,\"end\":4842819,\"confidence\":0.51328949999999995412736097932793200016021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always\\u2014 I mean, I've never had that.\",\"start\":4849638,\"end\":4853039,\"confidence\":0.5770788000000000028677504815277643501758575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in care, I've never had that.\",\"start\":4853120,\"end\":4854886,\"confidence\":0.51943010000000000569997382626752369105815887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've always told my children, told my children, when they were able, you understand, that I was in care.\",\"start\":4855452,\"end\":4860747,\"confidence\":0.80557339999999999502477976420777849853038787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's\\u2014 and then finally, in relation to the impact on your life, Agnes, what impact has this had on your life overall?\",\"start\":4867430,\"end\":4883782,\"confidence\":0.891616500000000034020786188193596899509429931640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"A very, very big impact.\",\"start\":4886299,\"end\":4888658,\"confidence\":0.7722322999999999826314933670801110565662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never been able to keep relationships up.\",\"start\":4890642,\"end\":4892750,\"confidence\":0.8725188999999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They want the thing I've got attached to my shoulder, that's that.\",\"start\":4895701,\"end\":4901117,\"confidence\":0.78100424999999995545607589519931934773921966552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've no good relationship with my sister or any of my family.\",\"start\":4901231,\"end\":4905026,\"confidence\":0.9620824999999999516120396947371773421764373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my granddad died, I don't bother with any of my family.\",\"start\":4908373,\"end\":4911794,\"confidence\":0.9278108499999999647656068191281519830226898193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, so what I've got, Agnes, is it's had a very, very big impact not being able to keep relationships.\",\"start\":4936348,\"end\":4941526,\"confidence\":0.77543620000000001990514419958344660699367523193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing I have is a relationship with my children.\",\"start\":4941704,\"end\":4944115,\"confidence\":0.67352190000000000669189148538862355053424835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't have any relationships with my family.\",\"start\":4944628,\"end\":4946545,\"confidence\":0.866125400000000045253045755089260637760162353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Since my gran died, I haven't kept contact with them.\",\"start\":4946967,\"end\":4949468,\"confidence\":0.78889379999999997838955323459231294691562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":4950410,\"end\":4951190,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4951693,\"end\":4951905,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4953310,\"end\":4953423,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you think may have been different if it had not\\u2014 if you had not been placed into care?\",\"start\":4953892,\"end\":4959329,\"confidence\":0.7817032299999999711559439674601890146732330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4965970,\"end\":4966376,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":4967270,\"end\":4967872,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That they ain't in harm's way to be put in care.\",\"start\":4970075,\"end\":4973386,\"confidence\":0.63464240000000005093028221381246112287044525146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know the circumstances.\",\"start\":4975780,\"end\":4976571,\"confidence\":0.53923799999999999510436055061290971934795379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If there was circumstances to why I was put in care, maybe I would understand more, but I don't know.\",\"start\":4978152,\"end\":4990084,\"confidence\":0.53463625999999997429057430053944699466228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I've got\\u2014 it's just what I've put down is I don't know.\",\"start\":5011467,\"end\":5014669,\"confidence\":0.74363480000000004022098210043623112142086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know the circumstances as to why I was put in care.\",\"start\":5015248,\"end\":5017999,\"confidence\":0.6687168999999999474681544597842730581760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think that if I were able to\\u2014 I think that if I were able to know why I was in care, maybe I would have more of an understanding.\",\"start\":5018401,\"end\":5027861,\"confidence\":0.62908989999999997966284581707441247999668121337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, they give up on care.\",\"start\":5032916,\"end\":5036087,\"confidence\":0.63665735999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My sister's got me be questioned.\",\"start\":5037698,\"end\":5039232,\"confidence\":0.58687970000000000414530632042442448437213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't ask why I was me there.\",\"start\":5042939,\"end\":5045167,\"confidence\":0.71543484999999995554986753631965257227420806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no be questioned why I was on care.\",\"start\":5048425,\"end\":5050988,\"confidence\":0.748231300000000043581849240581505000591278076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And this being nobody's\\u2014 and nobody in your family?\",\"start\":5052830,\"end\":5055036,\"confidence\":0.533681599999999978223286234424449503421783447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody in my family questioned why I was in care.\",\"start\":5056830,\"end\":5059436,\"confidence\":0.645876200000000011414158507250249385833740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had 5 sisters and a brother, and not one of them questioned why I was in care.\",\"start\":5065458,\"end\":5070812,\"confidence\":0.75310799999999999965183405947755090892314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to fix the punctuation and grammar, and then I'll relay to you what I've got, and then you should confirm to me if it's correct or if there's anything you'd like me to change or add.\",\"start\":5080702,\"end\":5091777,\"confidence\":0.84506689999999995421831044950522482395172119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, but I don't know, I don't know the circumstances to why I was put in care.\",\"start\":5093045,\"end\":5096656,\"confidence\":0.4977308799999999866514599489164538681507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that if I were able to know why I was in care, maybe I would have had\\u2014 I would have more of an understanding.\",\"start\":5097009,\"end\":5102563,\"confidence\":0.72392800000000001592326270838384516537189483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The years I was in care, my sisters didn't ask why I was there.\",\"start\":5103253,\"end\":5106479,\"confidence\":0.5617372400000000265407607002998702228069305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody in my family asked why I was.\",\"start\":5106945,\"end\":5108838,\"confidence\":0.649683000000000010487610779819078743457794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why I was there.\",\"start\":5109788,\"end\":5110452,\"confidence\":0.78325560000000005178577566766762174665927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 5 sisters and a brother.\",\"start\":5110516,\"end\":5112136,\"confidence\":0.80028120000000002587370317996828816831111907958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned this.\",\"start\":5112541,\"end\":5114047,\"confidence\":0.6465826999999999546986373388790525496006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in relation to your brother, Agnes, just so I can put it back previously, um, you stated that you lived with your brother at this time.\",\"start\":5116680,\"end\":5128026,\"confidence\":0.91375370000000000203499439521692693233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 did he live with you?\",\"start\":5128689,\"end\":5130792,\"confidence\":0.84723336000000004641918849301873706281185150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I\\u2014 what time do you have my brother?\",\"start\":5131537,\"end\":5133383,\"confidence\":0.91183749999999996749266983897541649639606475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, when I was a nursing when I get put into nursing in 1973.\",\"start\":5134681,\"end\":5140047,\"confidence\":0.858415499999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One weekend I come home in 1974 in May and my brother was here, newborn baby.\",\"start\":5140642,\"end\":5147646,\"confidence\":0.835310039999999975890432324376888573169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so I was put into nursing in October, which is 7 months to May.\",\"start\":5149441,\"end\":5158073,\"confidence\":0.88671314999999994999058117173262871801853179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum was already pregnant with my brother.\",\"start\":5159527,\"end\":5161935,\"confidence\":0.70185120000000000839435188026982359588146209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I was put into the home.\",\"start\":5164049,\"end\":5165192,\"confidence\":0.72974769999999999914308546067331917583942413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just came here one weekend and a newborn baby was there, a wee boy, and asked who that was.\",\"start\":5171780,\"end\":5178182,\"confidence\":0.83050360000000000848530135044711641967296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, that's her brother.\",\"start\":5178525,\"end\":5179279,\"confidence\":0.7413503999999999649617166141979396343231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so just following on from, I had 5 sisters and a brother.\",\"start\":5199798,\"end\":5204194,\"confidence\":0.8886108999999999813468321008258499205112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not one of them questioned why I was there.\",\"start\":5204501,\"end\":5206021,\"confidence\":0.69359910000000002394671128058689646422863006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum was pregnant when I was put into Nurston.\",\"start\":5206344,\"end\":5209092,\"confidence\":0.5581998999999999711008058511652052402496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5212270,\"end\":5212471,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One weekend I came home and there was a newborn baby, which was my brother.\",\"start\":5215665,\"end\":5218824,\"confidence\":0.76500120000000004782947371495538391172885894775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, fantastic.\",\"start\":5220590,\"end\":5224011,\"confidence\":0.89961349999999995485921999716083519160747528076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that's when everything came through me.\",\"start\":5224479,\"end\":5229803,\"confidence\":0.801489530000000005571791916736401617527008056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My head is getting a little older.\",\"start\":5230366,\"end\":5232618,\"confidence\":0.57222026999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I may not have been put in care, but she just had another child.\",\"start\":5233182,\"end\":5238410,\"confidence\":0.51239800000000002011546484936843626201152801513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so I just added at the end saying that it messed with my head as I was put into care, but then they just had another child which I knew nothing about.\",\"start\":5259608,\"end\":5266825,\"confidence\":0.75824714000000004165968903180328197777271270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now we're just gonna go\\u2014 now that concludes the impact of them, the\\u2014 of your experience in care.\",\"start\":5271150,\"end\":5277760,\"confidence\":0.83387339999999998685353830296662636101245880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we're just gonna go to support and treatment.\",\"start\":5278469,\"end\":5280001,\"confidence\":0.7356325999999999698530928071704693138599395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you ever received counselling, therapy, mental health, addiction services, GP?\",\"start\":5280700,\"end\":5285824,\"confidence\":0.77527814999999999923119275990757159888744354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health, mental health with my GP service.\",\"start\":5286049,\"end\":5289610,\"confidence\":0.8361075000000000034816594052244909107685089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mental health and GP services.\",\"start\":5292559,\"end\":5294097,\"confidence\":0.8018561600000000400001454181619919836521148681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you in receipt of any other professional support?\",\"start\":5297581,\"end\":5300994,\"confidence\":0.89988930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, no, no, no.\",\"start\":5304134,\"end\":5305654,\"confidence\":0.73225653000000001657809889366035349667072296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I don't want to go out my house.\",\"start\":5305767,\"end\":5308338,\"confidence\":0.95052539999999996478408093025791458785533905029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":5310220,\"end\":5310735,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you been diagnosed with any relevant condition, Agnes, and have you taken any, any related medication?\",\"start\":5310880,\"end\":5317888,\"confidence\":0.88990899999999995007016195813775993883609771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just the medication for depression.\",\"start\":5320280,\"end\":5322295,\"confidence\":0.65451234999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not been diagnosed.\",\"start\":5323220,\"end\":5324990,\"confidence\":0.6363582599999999533935124418349005281925201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was diagnosed with depression, but I've not been diagnosed with anything else.\",\"start\":5324990,\"end\":5329030,\"confidence\":0.60049129999999995010995235134032554924488067626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You've only been diagnosed with depression.\",\"start\":5335530,\"end\":5337290,\"confidence\":0.816105700000000044980197344557382166385650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you\\u2014 are you able to remember any of the medication that you have taken for your depression?\",\"start\":5338950,\"end\":5344870,\"confidence\":0.634883700000000050778226068359799683094024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The last one that I was on was sertraline.\",\"start\":5346450,\"end\":5348610,\"confidence\":0.889845400000000008589040589868091046810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a, a Lorazepam or Temazepam or something like that.\",\"start\":5351195,\"end\":5357596,\"confidence\":0.88877510000000004009024223705637268722057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anyway, I've been on a few over the years.\",\"start\":5357677,\"end\":5361294,\"confidence\":0.85694499999999995676347452899790368974208831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5368293,\"end\":5368648,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still receiving support now?\",\"start\":5382711,\"end\":5384650,\"confidence\":0.91369664999999999910329506747075356543064117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't go out.\",\"start\":5386810,\"end\":5388973,\"confidence\":0.5546123400000000369658437193720601499080657958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even go back to the doctors.\",\"start\":5389651,\"end\":5391250,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get my medication that I'm on now for my epilepsy and that.\",\"start\":5391992,\"end\":5396612,\"confidence\":0.69237329999999996932302792629343457520008087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just get them on repeat and my daughter goes and collects them for me.\",\"start\":5397501,\"end\":5401060,\"confidence\":0.60066600000000003323208375149988569319248199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just put no.\",\"start\":5421360,\"end\":5421927,\"confidence\":0.6116173000000000303799652101588435471057891845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't go out.\",\"start\":5422025,\"end\":5422593,\"confidence\":0.585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even go back to the doctors.\",\"start\":5422690,\"end\":5424281,\"confidence\":0.7557061000000000472454075861605815589427947998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just get repeated medication for my epilepsy that my daughter gets for me.\",\"start\":5424378,\"end\":5427688,\"confidence\":0.51979059999999999153175167521112598478794097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so there's just a bit of information that I need to do on my side now, which is about evidence and supporting.\",\"start\":5431650,\"end\":5437560,\"confidence\":0.87665260000000000406572553401929326355457305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so that being any records that may support the statement, what we've collected.\",\"start\":5438610,\"end\":5443550,\"confidence\":0.8945402000000000075630168794305063784122467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we do have your Social Care records, Agnes.\",\"start\":5443590,\"end\":5446290,\"confidence\":0.86431230000000003332871756356325931847095489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll confirm to you now that we've been in receipt of them from Bernardo's, um, making connections, which is obviously for your time at Thirnstane.\",\"start\":5447030,\"end\":5457583,\"confidence\":0.82128740000000000076596506914938800036907196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And we haven't been in receipt of your childcare records from Glasgow, and that's mainly just because of the fact that Glasgow are just not really cooperating to the best of their ability at the moment.\",\"start\":5458401,\"end\":5471504,\"confidence\":0.83020050000000000789412979429471306502819061279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't want to cooperate.\",\"start\":5472467,\"end\":5473912,\"confidence\":0.7645408000000000203755234906566329300403594970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's exactly what they don't want to Could any sibling, relative, or partner a professional provider supporting statement?\",\"start\":5475277,\"end\":5507429,\"confidence\":0.6690302999999999666869143766234628856182098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5511272,\"end\":5512240,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5512966,\"end\":5513225,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it goes to previous claims and any applications or previous payments.\",\"start\":5514419,\"end\":5518793,\"confidence\":0.741979900000000025528379410388879477977752685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, a complaint, police report, inquiry statement, or claim to another scheme about the abuse that you've seen today?\",\"start\":5519503,\"end\":5532573,\"confidence\":0.5415710000000000245989895120146684348583221435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5533600,\"end\":5534263,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever receive any payment, apology, settlement, or decision, or signed any waiver\\/discharge?\",\"start\":5535541,\"end\":5542415,\"confidence\":0.78002300000000002189182168876868672668933868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":5544703,\"end\":5545025,\"confidence\":0.486557870000000003418705318836146034300327301025390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5546232,\"end\":5546844,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, Angus, we're just going into the reasons for the application for the Scottish Redress.\",\"start\":5547343,\"end\":5551932,\"confidence\":0.89724404000000002046277813860797323286533355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so would you be able to tell me what are your reasons for applying and what would you like to come from telling your storey today?\",\"start\":5552672,\"end\":5559664,\"confidence\":0.9194309000000000509089659317396581172943115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want them to give me a reason.\",\"start\":5563494,\"end\":5565551,\"confidence\":0.65962993999999997019045849810936488211154937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I want to know why.\",\"start\":5570298,\"end\":5571391,\"confidence\":0.61315350000000001795541493265773169696331024169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm sorry, I want to know why they've not told me why I was put in care.\",\"start\":5572501,\"end\":5577838,\"confidence\":0.77884315999999997881531044185976497828960418701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They took section 8 off me.\",\"start\":5583150,\"end\":5584912,\"confidence\":0.73320390000000001951008243850083090364933013916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And never told me why.\",\"start\":5586891,\"end\":5588194,\"confidence\":0.498314050000000008378009397347341291606426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I want to hold you off the\\u2014 why can they\\u2014 why could they not told me why I was there?\",\"start\":5596101,\"end\":5604013,\"confidence\":0.51409154999999995272474961893749423325061798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because we\\u2014 I would demand that they waited till I was old enough to actually but he still didn't tell me, and they've still not told me to this day.\",\"start\":5606590,\"end\":5616808,\"confidence\":0.52558786000000001781273795131710357964038848876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The hard sex I have had in my life.\",\"start\":5618650,\"end\":5620421,\"confidence\":0.51078080000000003479954102658666670322418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just sorting the punctuation and grammar, and then I'll relay what I've got and let me know if it is correct or if there's anything that I've missed or you'd like me to add.\",\"start\":5640786,\"end\":5653488,\"confidence\":0.78894859999999999988773424774990417063236236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, I want them to give me a reason.\",\"start\":5653552,\"end\":5656876,\"confidence\":0.74499475999999997810618879157118499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I want to know why they have not told me why I was put into care.\",\"start\":5657149,\"end\":5660987,\"confidence\":0.6985963600000000273126943284296430647373199462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They took 6 and a half years off me and they never told me why.\",\"start\":5661324,\"end\":5664343,\"confidence\":0.818489730000000026421957954880781471729278564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5665495,\"end\":5666832,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I want an apology from them.\",\"start\":5668621,\"end\":5669765,\"confidence\":0.53445584000000001534402827019221149384975433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why could they not tell me why I was there?\",\"start\":5670248,\"end\":5672037,\"confidence\":0.643132449999999966649966154363937675952911376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have minded if they waited until I was old enough to tell me, but they never told me.\",\"start\":5672480,\"end\":5677165,\"confidence\":0.51678049999999997599076095866621471941471099853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"6 and a half years of my life and I don't know why I was there.\",\"start\":5677407,\"end\":5680096,\"confidence\":0.81867480000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5681380,\"end\":5683104,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no problem.\",\"start\":5683749,\"end\":5685893,\"confidence\":0.508330799999999971561237543937750160694122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5686022,\"end\":5686151,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what would an acknowledgement mean to you?\",\"start\":5686877,\"end\":5689134,\"confidence\":0.87696123000000003600007403292693197727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Take your time, there's no rush.\",\"start\":5692964,\"end\":5698121,\"confidence\":0.71753129999999998300808101703296415507793426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If we didn't know why we was here, then maybe I could see, well, that's fine if there was a reason for it, but to me there be no reason.\",\"start\":5702658,\"end\":5717147,\"confidence\":0.638562700000000038613734432146884500980377197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":5721208,\"end\":5721819,\"confidence\":0.5182065000000000143387524076388217508792877197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I asked many, many times and nobody would answer me.\",\"start\":5722044,\"end\":5726610,\"confidence\":0.71212315999999997728764355997554957866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody would tell me.\",\"start\":5727398,\"end\":5728234,\"confidence\":0.5662857999999999503160097447107546031475067138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, the benefits setting, they've got to know why I was there.\",\"start\":5729118,\"end\":5733627,\"confidence\":0.74666109999999996649222566702519543468952178955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why did they not tell me?\",\"start\":5735134,\"end\":5736135,\"confidence\":0.67190939999999998999413719502626918256282806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just got\\u2014 if they would acknowledge why I was there, then maybe I would have more of an understanding to know what the reason was.\",\"start\":5770125,\"end\":5781715,\"confidence\":0.753251600000000021140067474334500730037689208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was never told.\",\"start\":5782069,\"end\":5783242,\"confidence\":0.505724199999999957100271785748191177845001220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I still don't know why I was there to this day, to be in a care setting.\",\"start\":5783338,\"end\":5787199,\"confidence\":0.88340540000000000731006366549991071224212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have known the reasons why I was there.\",\"start\":5787458,\"end\":5790639,\"confidence\":0.7825554599999999805248762640985660254955291748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No matter how much I asked to know, they would never tell me why.\",\"start\":5792514,\"end\":5795838,\"confidence\":0.70986439999999995098534100179676897823810577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5798895,\"end\":5799233,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you'd like to add?\",\"start\":5799714,\"end\":5801320,\"confidence\":0.914449700000000031963054425432346761226654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no problem.\",\"start\":5801946,\"end\":5803841,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, Agnes, is there anything else that you want to go\\u2014 what, is there anything else you want Redress Scotland to understand about what happened or the harm you have lived with?\",\"start\":5804596,\"end\":5814727,\"confidence\":0.65257120000000001791562453945516608655452728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know who is getting me?\",\"start\":5821950,\"end\":5822950,\"confidence\":0.6905609999999999804032313477364368736743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't blame Scotland so much.\",\"start\":5825040,\"end\":5826414,\"confidence\":0.57109624000000003274379878348554484546184539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That nursing home was made, was built by the UK English government.\",\"start\":5829214,\"end\":5835064,\"confidence\":0.695271500000000042263081923010759055614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got all the paperwork here saying it was made as an institution for experimental institutions.\",\"start\":5835471,\"end\":5846924,\"confidence\":0.841196950000000054359361456590704619884490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got that.\",\"start\":5848101,\"end\":5848700,\"confidence\":0.62653375000000000039079850466805510222911834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's not Scottish government, it was the English government that built that experimental wing.\",\"start\":5851257,\"end\":5857843,\"confidence\":0.584794000000000036010305848321877419948577880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One second, Agnes.\",\"start\":5865317,\"end\":5866472,\"confidence\":0.81134366999999996128423163099796511232852935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't blame Scotland for this.\",\"start\":5867268,\"end\":5868813,\"confidence\":0.568881100000000028416025088517926633358001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nursum was built by the UK government.\",\"start\":5868894,\"end\":5870764,\"confidence\":0.77416366000000003122494263152475468814373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have paperwork saying it was made as an experiment, as an experimental institution for children.\",\"start\":5871180,\"end\":5877337,\"confidence\":0.78888625000000001108446667785756289958953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there anything else what you'd like to add on to that?\",\"start\":5881202,\"end\":5883227,\"confidence\":0.9000395500000000215123918678727932274341583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5885417,\"end\":5885627,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5886272,\"end\":5886417,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so now it's just the closing welfare cheque, Agnes.\",\"start\":5887321,\"end\":5890629,\"confidence\":0.78070545000000002300311052749748341739177703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So is there anything important we have not covered, or wording that you want handled carefully?\",\"start\":5891258,\"end\":5896232,\"confidence\":0.61198425000000000739674987926264293491840362548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you've covered everything.\",\"start\":5898296,\"end\":5899601,\"confidence\":0.6419744499999999742811951364274136722087860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, how are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":5904414,\"end\":5909530,\"confidence\":0.87926084000000004348152060629217885434627532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got my children here.\",\"start\":5911317,\"end\":5913047,\"confidence\":0.7718279999999999585469367957557551562786102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're older.\",\"start\":5913435,\"end\":5913920,\"confidence\":0.71085863999999998608103624064824543893337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My 25-year-old's here and my 20-year-old's here as well.\",\"start\":5915861,\"end\":5919192,\"confidence\":0.7905138000000000442213377027655951678752899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They understand, they know everything.\",\"start\":5921120,\"end\":5923197,\"confidence\":0.655294299999999996231281329528428614139556884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never held it back from them.\",\"start\":5925007,\"end\":5926419,\"confidence\":0.74387559999999997017994246562011539936065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just stated that, yeah, I have my children here.\",\"start\":5943676,\"end\":5945944,\"confidence\":0.78339689999999995162482946398085914552211761474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They are all the older ones.\",\"start\":5946333,\"end\":5949395,\"confidence\":0.79056760000000003696385419971193186938762664794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They know everything, the 25 and 20-year-old.\",\"start\":5952682,\"end\":5955007,\"confidence\":0.6148987999999999676248307878267951309680938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have never held anything back from them.\",\"start\":5955105,\"end\":5956958,\"confidence\":0.74172676000000004048473556395038031041622161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support, or would you like me to provide you with support service details?\",\"start\":5958398,\"end\":5967949,\"confidence\":0.88877415999999997975322685306309722363948822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":5968867,\"end\":5969591,\"confidence\":0.5318055999999999894356506047188304364681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And finally, have the next steps been explained to you?\",\"start\":5971023,\"end\":5974305,\"confidence\":0.87761045000000004190354729871614836156368255615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what's up.\",\"start\":5976636,\"end\":5979047,\"confidence\":0.74502623000000001152187678599148057401180267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, yeah, so I will explain the next steps to you now, and then obviously I'll just answer that question as yes because I would have described what's the following stages are.\",\"start\":5979368,\"end\":5991038,\"confidence\":0.76204026000000002483147909515537321567535400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what's going to happen now, Agnes, is that I'm going to go away and within the next 1 to 2 weeks I'm going to draught up your witness statement.\",\"start\":5991599,\"end\":5999566,\"confidence\":0.750111940000000032569005270488560199737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm then going to try and locate any corroborating evidence within your GP records and then also within your childcare records.\",\"start\":5999791,\"end\":6007341,\"confidence\":0.9113987999999999534139760726247914135456085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anything that is relevant and matches to what you have said within your statement would be attached to your witness statement.\",\"start\":6008030,\"end\":6014506,\"confidence\":0.81803214999999995793444895753054879605770111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has been collated, it will be sent to you so you can sign the witness statement, stating that the detailed account, what has been drafted, is correct within your own words, and that nothing has been altered or manipulated in any, in any kind of way.\",\"start\":6015244,\"end\":6033054,\"confidence\":0.82442640000000000366497943105059675872325897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've done that, you'll then have to attend a WhatsApp meeting, and this will be with my claims operation manager, Jay Taylor, as well as the head solicitor here at MMA Legal.\",\"start\":6034016,\"end\":6046905,\"confidence\":0.9400506600000000378969389203120954334735870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing you need to do for this, Agnes, is to be on a video call to show your ID, that being a passport or driving licence.\",\"start\":6047402,\"end\":6056036,\"confidence\":0.8076375000000000081712414612411521375179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's essentially just to confirm you're actually\\u2014 I've no got a driver's licence or a passport.\",\"start\":6056454,\"end\":6063274,\"confidence\":0.73009807000000004340023451732122339308261871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have a driving licence and a passport?\",\"start\":6063595,\"end\":6065120,\"confidence\":0.55386740000000000971880353972665034234523773193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you have a birth\\u2014 I've never been out the country and I'm not allowed to drive because I'm epileptic.\",\"start\":6065200,\"end\":6070335,\"confidence\":0.86568904000000002074699523291201330721378326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6070736,\"end\":6071298,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you got a cell to your car?\",\"start\":6071410,\"end\":6073689,\"confidence\":0.799091760000000039809719964978285133838653564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've got a benefits out of date.\",\"start\":6076577,\"end\":6080944,\"confidence\":0.72607129999999997505000237651984207332134246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've no renewed it, mo folk, mo each pension one.\",\"start\":6081122,\"end\":6084032,\"confidence\":0.75291735000000004074394155395566485822200775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've no renewed that.\",\"start\":6084421,\"end\":6085212,\"confidence\":0.6457157000000000035555558497435413300991058349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No worries.\",\"start\":6085648,\"end\":6085778,\"confidence\":0.61805016000000001508141167505527846515178680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because I don't work.\",\"start\":6085971,\"end\":6086859,\"confidence\":0.64750414999999994503099287612712942063808441162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6087828,\"end\":6088151,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got my bus certificate.\",\"start\":6088296,\"end\":6089394,\"confidence\":0.5090964000000000044821035771747119724750518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":6090153,\"end\":6090750,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just ask one of the managers to make sure that that's okay, but it should be.\",\"start\":6090879,\"end\":6095778,\"confidence\":0.6044414000000000175560899151605553925037384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There shouldn't be any reason as to why that won't be acceptable.\",\"start\":6095826,\"end\":6098564,\"confidence\":0.72611415000000001374047542412881739437580108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I can apply for a showtime card.\",\"start\":6102027,\"end\":6104587,\"confidence\":0.86633709999999997108943716739304363727569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It only take a week or something to come through.\",\"start\":6105607,\"end\":6107778,\"confidence\":0.79922629999999994510062606423161923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Agnes, you still there?\",\"start\":6168497,\"end\":6169458,\"confidence\":0.89076239999999995422541587686282582581043243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi.\",\"start\":6170243,\"end\":6170452,\"confidence\":0.5325649999999999550936990999616682529449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so, um, we would be able to take the saltier card.\",\"start\":6171061,\"end\":6174441,\"confidence\":0.8358744000000000173855596585781313478946685791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"However, as yours is out of date, we will\\u2014 I can be in a Yeah, that's perfectly fine.\",\"start\":6174505,\"end\":6180886,\"confidence\":0.492320299999999988482812796064536087214946746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you go to renew that, then the new valid Saltire card will be acceptable to confirm your ID.\",\"start\":6181704,\"end\":6190465,\"confidence\":0.57448005999999995907501215697266161441802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you are having any issues with that, you are able to contact your GP, but your GP will have to provide a formal letter to you to state that obviously you are who you say you are.\",\"start\":6191910,\"end\":6204747,\"confidence\":0.82153434000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Either one of them would be acceptable.\",\"start\":6205533,\"end\":6207410,\"confidence\":0.579971000000000014296119843493215739727020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I should be do that anyway, my doctor.\",\"start\":6207539,\"end\":6209320,\"confidence\":0.6865723999999999715981857661972753703594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6209400,\"end\":6209561,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you could try and do both, that'd be fantastic, just to hit all avenues, just for any assurance of doubt.\",\"start\":6209850,\"end\":6215730,\"confidence\":0.7804484400000000210440020964597351849079132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, but yeah, once you've then\\u2014 once your identity has been confirmed, um, and verified by my claims operation manager Jay, and then also the head solicitor here at MMA Legal, we will then be in a position where we'll send your application to the Scottish Redress Panel.\",\"start\":6216453,\"end\":6233098,\"confidence\":0.92798126000000002999712478413130156695842742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are hoping an estimate of anywhere between 8 to 12 weeks for a response.\",\"start\":6233886,\"end\":6240635,\"confidence\":0.7590287000000000006139089236967265605926513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that, you will get the formal acknowledgement of your time in care and obviously the negligence of the Scottish Government in control of your time during care.\",\"start\":6242580,\"end\":6253957,\"confidence\":0.68803566999999998810011447858414612710475921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, you would be awarded any compensation what the panel deemed necessary and appropriate for your application.\",\"start\":6254762,\"end\":6263251,\"confidence\":0.85182539999999995483648262961651198565959930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Him.\",\"start\":6265528,\"end\":6266010,\"confidence\":0.6884481300000000469907490696641616523265838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, is that okay?\",\"start\":6266492,\"end\":6268052,\"confidence\":0.821702240000000028175008992548100650310516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6268100,\"end\":6268277,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":6269467,\"end\":6270962,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, the only thing I can say really to be just is obviously I thank you for speaking with me today, Agnes.\",\"start\":6271573,\"end\":6278273,\"confidence\":0.91028743999999994773730804809019900858402252197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I appreciate that it's been very difficult, but you have been absolutely fantastic being able to get through this.\",\"start\":6278803,\"end\":6283950,\"confidence\":0.903897759999999994562358551775105297565460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thanks a lot.\",\"start\":6284031,\"end\":6285182,\"confidence\":0.9155507000000000505934849570621736347675323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":6285247,\"end\":6286543,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You've been able to give a lot of information, very detailed and also very clear and concise.\",\"start\":6286867,\"end\":6292806,\"confidence\":0.865786500000000014409806681214831769466400146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And so again, I'd just like to thank you you for obviously your bravery of being able to speak about this, because I know that is something what is a very difficult situation and topic to speak about, and probably something that you've probably tried to forget about your time of your life.\",\"start\":6292857,\"end\":6309617,\"confidence\":0.5173046599999999717311993663315661251544952392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But hopefully we'll now be on a journey where we'll be able to provide you with closure, or at least give you some form of enlightenment in a sense, in relation to obviously your care.\",\"start\":6310211,\"end\":6325184,\"confidence\":0.72766699999999995274180264459573663771152496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If at any point, when we\\u2014 if at any point in the next 6 years, because we have your data, if you ever wish to request to have your records of what we've obtained on your behalf, you are more than\\u2014 I would like a copy of my records.\",\"start\":6326467,\"end\":6343142,\"confidence\":0.84899610000000003129372316834633238613605499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would like a copy?\",\"start\":6343736,\"end\":6344507,\"confidence\":0.87515189999999998260449274312122724950313568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfect.\",\"start\":6345726,\"end\":6346449,\"confidence\":0.9295927999999999968849806464277207851409912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never\\u2014 I've never seen them.\",\"start\":6347091,\"end\":6348455,\"confidence\":0.52895060000000004851727908317116089165210723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I have never seen.\",\"start\":6349177,\"end\":6350172,\"confidence\":0.477602479999999995907700167663278989493846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, so what I'd suggest, Agnes, is when you are On the one when you've responded to the drafted witness statements, what's going to be sent to the email address of murderagnus03@gmail.com.\",\"start\":6351023,\"end\":6365416,\"confidence\":0.883266569999999973106241668574512004852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once you've signed the witness statement to say it's all correct, if you then send a follow-up email to obviously request for your records, we will provide you with all the records what we've attained, and that will be all of your Bernardo's records that we have, and we also have your GP records, and they're currently the only records that we have in relation to yourself.\",\"start\":6369380,\"end\":6393775,\"confidence\":0.86147194999999998632489450756111182272434234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So we'll happily provide you with that once essentially you request them.\",\"start\":6394323,\"end\":6399958,\"confidence\":0.7503094999999999625828195348731242120265960693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So, okay, right, okay, fantastic.\",\"start\":6400786,\"end\":6403577,\"confidence\":0.9130904699999999873938349992386065423488616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I hope you have a lovely day.\",\"start\":6404128,\"end\":6405296,\"confidence\":0.98259839999999998294555325628607533872127532958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you very much.\",\"start\":6405410,\"end\":6406010,\"confidence\":0.95996314000000004806878450835938565433025360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The rest of your weekend, okay?\",\"start\":6406156,\"end\":6408104,\"confidence\":0.70558094999999998453432681344565935432910919189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Hey, thanks very much.\",\"start\":6408656,\"end\":6409614,\"confidence\":0.967409500000000033281821743003092706203460693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6409792,\"end\":6410133,\"confidence\":0.852965100000000031599256544723175466060638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Very welcome.\",\"start\":6410279,\"end\":6410912,\"confidence\":0.95912074999999996638422317118966020643711090087890625},{\"sentiment\":\"POSITIVE\",\"text\":\"Thanks.\",\"start\":6410977,\"end\":6411172,\"confidence\":0.6283754999999999757420710011501796543598175048828125,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Have a lovely day.\",\"start\":6411237,\"end\":6411740,\"confidence\":0.98053884999999996185948702986934222280979156494140625,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":6411821,\"end\":6411918,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 13:09:11 where `recording_id` = 4284) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 13:09:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:09:36] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:09:36] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:10:31] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 100.  
[2026-08-19 13:10:31] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 101-200 of 424.  
[2026-08-19 13:10:33] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 100.  
[2026-08-19 13:10:33] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 101-200 of 424.  
[2026-08-19 13:10:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 13:11:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:12:01] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 101-200 of 424.  
[2026-08-19 13:12:03] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 101-200 of 424.  
[2026-08-19 13:12:52] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19390 (client 1455, 1 handler(s)).  
[2026-08-19 13:13:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:13:20] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19391 (client 1399, 1 handler(s)).  
[2026-08-19 13:13:31] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:13:31] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:13:33] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:13:33] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:14:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 13:14:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 200.  
[2026-08-19 13:14:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:14:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 200.  
[2026-08-19 13:14:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:14:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 200.  
[2026-08-19 13:14:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:14:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 200.  
[2026-08-19 13:14:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:15:29] production.INFO: ClassifyInboundEmailJob: message 19393 classified as 'generic' (high).  
[2026-08-19 13:15:30] production.INFO: ClassifyInboundEmailJob: message 19394 classified as 'generic' (high).  
[2026-08-19 13:16:22] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:16:24] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:16:25] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:16:26] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 201-300 of 424.  
[2026-08-19 13:17:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:17:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:18:48] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAacd6288ce9a5e111973ea0310ee82f7b","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhY2Q2Mjg4Y2U5YTVlMTExOTczZWEwMzEwZWU4MmY3YiIsImZyb20iOiIrNDQ3NDk4OTUyMjgyIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzE0MTkyNiJ9.Qufl_SXX6fOHzmlXYha8osqc23V0ocHqPW3nVIxypMj0S8ORafZO_glltLphau6UQ65_lJftINnyBPhzxW160g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447498952282","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447498952282","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 13:19:13] production.DEBUG: Twilio Request {"Called":"+441618880834","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/REedb1aa9ed8b0955a86fa16a1d1c202ff","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAacd6288ce9a5e111973ea0310ee82f7b","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"REedb1aa9ed8b0955a86fa16a1d1c202ff","From":"+447498952282","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447498952282","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"12"} 
[2026-08-19 13:19:13] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+447498952282","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAacd6288ce9a5e111973ea0310ee82f7b' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAacd6288ce9a5e111973ea0310ee82f7b, +447498952282, +441618880834, client, client, ?, +447498952282, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REedb1aa9ed8b0955a86fa16a1d1c202ff\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAacd6288ce9a5e111973ea0310ee82f7b\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REedb1aa9ed8b0955a86fa16a1d1c202ff\",\"From\":\"+447498952282\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447498952282\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"12\"}}, 6177, 2026-08-19 13:19:13, 2026-08-19 13:19:13))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAacd6288ce9a5e111973ea0310ee82f7b' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAacd6288ce9a5e111973ea0310ee82f7b, +447498952282, +441618880834, client, client, ?, +447498952282, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REedb1aa9ed8b0955a86fa16a1d1c202ff\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAacd6288ce9a5e111973ea0310ee82f7b\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REedb1aa9ed8b0955a86fa16a1d1c202ff\",\"From\":\"+447498952282\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447498952282\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"12\"}}, 6177, 2026-08-19 13:19:13, 2026-08-19 13:19:13)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447498952282', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447498952282', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAacd6288ce9a5e111973ea0310ee82f7b' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447498952282', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447498952282', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-19 13:20:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:20:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:21:00] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 13:21:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:21:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 13:25:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 13:26:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:26:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 13:26:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7da94d81b064d62d239218fad92449a1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6178"} 
[2026-08-19 13:26:57] production.DEBUG: TwilioController: handleOutbound {"call_id":6178,"CallSid":"CA7da94d81b064d62d239218fad92449a1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7da94d81b064d62d239218fad92449a1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6178"}} 
[2026-08-19 13:27:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:28:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3ee5b5155ca04ebfec1db94869a80adf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6179"} 
[2026-08-19 13:28:44] production.DEBUG: TwilioController: handleOutbound {"call_id":6179,"CallSid":"CA3ee5b5155ca04ebfec1db94869a80adf","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3ee5b5155ca04ebfec1db94869a80adf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6179"}} 
[2026-08-19 13:29:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:29:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:29:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:30:25] production.DEBUG: temp/dsar-merged-b3acd2bf-686e-487d-8b42-049d897ccffa.pdf  
[2026-08-19 13:30:31] production.DEBUG: temp/dsar-merged-f2fad41d-cffa-41d0-9f58-cb9e9b13d27f.pdf  
[2026-08-19 13:30:36] production.DEBUG: temp/dsar-merged-0d0bda43-c1ad-4377-959a-0813578b1f71.pdf  
[2026-08-19 13:30:40] production.DEBUG: temp/dsar-merged-ddd51272-3996-4ab0-93ab-ffc580c3ffe7.pdf  
[2026-08-19 13:30:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:30:43] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:43] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:30:44] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:30:44] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:30:44] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:30:44] production.ERROR: OcrExtractEvidenceJob: permanently failed for attachment 11662. {"error":"App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times."} 
[2026-08-19 13:30:44] production.ERROR: App\Jobs\Synapse\OcrExtractEvidenceJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\OcrExtractEvidenceJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 13:30:47] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:47] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:47] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19320 (client 1012, 1 handler(s)).  
[2026-08-19 13:30:47] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19394 (client 1360, 1 handler(s)).  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 300.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:30:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:30:49] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:30:49] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:30:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4285 → AssemblyAI c1cc6dce-ccb2-4e80-b015-33d3d93e2b98  
[2026-08-19 13:30:50] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:30:51] production.INFO: ClassifyInboundEmailJob: message 19396 classified as 'dsar_response' (high).  
[2026-08-19 13:30:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:31:32] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:31:37] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:34:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 13:35:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:35:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:35:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:35:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 13:35:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 13:35:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:35:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:35:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:35:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:36:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:36:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:36:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:38:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:40:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:40:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:41:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:41:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:42:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:42:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e789ae0cf2df863311001a68d1e7f7a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6180"} 
[2026-08-19 13:42:35] production.DEBUG: TwilioController: handleOutbound {"call_id":6180,"CallSid":"CA9e789ae0cf2df863311001a68d1e7f7a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e789ae0cf2df863311001a68d1e7f7a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6180"}} 
[2026-08-19 13:42:39] production.DEBUG: temp/dsar-merged-a4868be9-037d-46ee-9005-8e08afeb7070.pdf  
[2026-08-19 13:42:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7fa901dd38a0d3bf4dfc87822450bd53","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6181"} 
[2026-08-19 13:42:42] production.DEBUG: TwilioController: handleOutbound {"call_id":6181,"CallSid":"CA7fa901dd38a0d3bf4dfc87822450bd53","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7fa901dd38a0d3bf4dfc87822450bd53","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6181"}} 
[2026-08-19 13:42:44] production.DEBUG: temp/dsar-merged-3f130c1a-d5c8-4e79-8785-b7a80f8e8391.pdf  
[2026-08-19 13:42:49] production.DEBUG: temp/dsar-merged-28a15d5f-eaeb-499f-8150-438667aea813.pdf  
[2026-08-19 13:42:55] production.DEBUG: temp/dsar-merged-3f4cb0f1-10f6-4c04-b543-7e11920a993e.pdf  
[2026-08-19 13:42:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:43:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:43:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 13:43:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 13:45:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:45:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:45:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:45:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:45:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:45:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:45:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 13:46:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:48:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf651e666274e61353bd636837e4c9f6f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6182"} 
[2026-08-19 13:48:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6182,"CallSid":"CAf651e666274e61353bd636837e4c9f6f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf651e666274e61353bd636837e4c9f6f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6182"}} 
[2026-08-19 13:48:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:48:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:48:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:50:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:51:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 13:52:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:52:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:52:57] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 13:52:58] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 13:52:59] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CX83P8W85D11Y68CVX3KK5"} 
[2026-08-19 13:53:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA66a9cee85a3714189cb124f740023953","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6183"} 
[2026-08-19 13:53:49] production.DEBUG: TwilioController: handleOutbound {"call_id":6183,"CallSid":"CA66a9cee85a3714189cb124f740023953","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA66a9cee85a3714189cb124f740023953","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6183"}} 
[2026-08-19 13:54:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 13:54:48] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:49] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 301-400 of 424.  
[2026-08-19 13:54:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4285 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:54:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4285 after 0 checks.  
[2026-08-19 13:54:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 4286 → AssemblyAI 52e196da-f5ff-4808-b15b-b21052b55ac8  
[2026-08-19 13:54:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4285. {"status":404,"body":"Not found"} 
[2026-08-19 13:54:53] production.INFO: FindRelatedDsarJob: message 19396 — dsar_ref='', inst_ref='PKIR:9941'.  
[2026-08-19 13:54:57] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:54:58] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — dispatched continuation from offset 400.  
[2026-08-19 13:55:00] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:03] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:04] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:10] production.INFO: FindRelatedDsarJob: message 19396 — AI matcher dsar_id=4254, confidence=high.  
[2026-08-19 13:55:10] production.INFO: FindRelatedDsarJob: message 19396 linked to DSAR 4254.  
[2026-08-19 13:55:10] production.INFO: FindRelatedDsarJob: saved receiver_reference 'PKIR:9941' for DSAR 4254.  
[2026-08-19 13:55:12] production.INFO: FindRelatedDsarJob: message 19396 response_type=acknowledgement.  
[2026-08-19 13:55:12] production.INFO: FindRelatedDsarJob: message 19396 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4254).  
[2026-08-19 13:55:12] production.INFO: FindRelatedDsarJob: message 19396 auto-set DSAR 4254 status → acknowledged (response_type=acknowledgement).  
[2026-08-19 13:55:12] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:55:38] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:57:38] production.DEBUG: temp/dsar-merged-cb75685c-4566-4366-a0e7-c5d9d718502b.pdf  
[2026-08-19 13:57:42] production.DEBUG: temp/dsar-merged-889fd417-f728-4249-baf6-bc893383cd83.pdf  
[2026-08-19 13:57:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 13:57:51] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:52] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4286 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:57:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4286 after 0 checks.  
[2026-08-19 13:57:53] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:57:54] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4285  
[2026-08-19 13:57:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4286. {"status":404,"body":"Not found"} 
[2026-08-19 13:57:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:54] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Scott George Mcleod e-signed 1 document",
    "client_id": 1342,
    "client_name": "Mr Scott George Mcleod",
    "documents": [
        "LOA"
    ],
    "id": "dac44b98-9a68-4e7f-8c33-f5ba4e66ce47",
    "socket": null
}  
[2026-08-19 13:57:54] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 4288 → AssemblyAI 462c3049-449a-4def-bc64-cdeb0cb12ea0  
[2026-08-19 13:57:55] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:57:56] production.INFO: ClassifyInboundEmailJob: message 19428 classified as 'generic' (high).  
[2026-08-19 13:57:56] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pages 401-424 of 424.  
[2026-08-19 13:58:02] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:02] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:04] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4289 → AssemblyAI 9588595f-edb9-409b-9ccf-320e6952f8f5  
[2026-08-19 13:58:04] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 4286.  
[2026-08-19 13:58:05] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4287 → AssemblyAI 74ac28b3-49ce-4815-8600-473e3a015a98  
[2026-08-19 13:58:05] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:06] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4290 → AssemblyAI f1b9e28e-f021-40da-824d-46e5e40d22af  
[2026-08-19 13:58:06] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:06] production.INFO: OcrExtractEvidenceJob: attachment 11662 — OCR pipeline complete (424 pages).  
[2026-08-19 13:58:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 13:58:48] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 13:58:55] production.DEBUG: CheckTranscriptionStatusJob: recording 4288 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:58:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 4288 after 0 checks.  
[2026-08-19 13:58:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4288. {"status":404,"body":"Not found"} 
[2026-08-19 13:58:57] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4288  
[2026-08-19 13:59:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4289 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:59:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4289 after 0 checks.  
[2026-08-19 13:59:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4289. {"status":404,"body":"Not found"} 
[2026-08-19 13:59:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4287 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:59:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4287 after 0 checks.  
[2026-08-19 13:59:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4290 → AssemblyAI status=completed (check #0)  
[2026-08-19 13:59:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4290 after 0 checks.  
[2026-08-19 13:59:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4287. {"status":404,"body":"Not found"} 
[2026-08-19 13:59:07] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 13:59:07] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4289  
[2026-08-19 13:59:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4290. {"status":404,"body":"Not found"} 
[2026-08-19 13:59:07] production.INFO: ClassifyAndScoreCallJob: skipping recording 4290 — too short to classify (duration=28s, words=70).  
[2026-08-19 13:59:07] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 13:59:08] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4287  
[2026-08-19 13:59:08] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0CW1F6TR9EFNRFZ1AB1QZXB"} 
[2026-08-19 13:59:09] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Simon Macpherson e-signed 1 document",
    "client_id": 1334,
    "client_name": "Mr Simon Macpherson",
    "documents": [
        "LOA"
    ],
    "id": "8040c64c-7c9e-4fe3-84b5-ea1c1b9a8db3",
    "socket": null
}  
[2026-08-19 13:59:29] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4288. {"total_score":4,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 13:59:50] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4289. {"total_score":9,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 13:59:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe00df7cc8a50374814390670a93bc393","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6184"} 
[2026-08-19 13:59:51] production.DEBUG: TwilioController: handleOutbound {"call_id":6184,"CallSid":"CAe00df7cc8a50374814390670a93bc393","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe00df7cc8a50374814390670a93bc393","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6184"}} 
[2026-08-19 14:00:03] production.INFO: ExtractMessageAttachmentsJob: attachment 11672 (image001.jpg) skipped — unsupported type.  
[2026-08-19 14:00:04] production.INFO: ExtractMessageAttachmentsJob: attachment 11673 (image002.png) skipped — unsupported type.  
[2026-08-19 14:00:06] production.INFO: ClassifyInboundEmailJob: message 19432 classified as 'dsar_response' (high).  
[2026-08-19 14:00:06] production.INFO: FindRelatedDsarJob: message 19432 matched via regex reference 'DSAR-20260722-950038' → DSAR 4031.  
[2026-08-19 14:00:10] production.INFO: FindRelatedDsarJob: message 19432 response_type=delay_notice.  
[2026-08-19 14:00:10] production.INFO: FindRelatedDsarJob: message 19432 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=4031).  
[2026-08-19 14:00:10] production.INFO: FindRelatedDsarJob: message 19432 auto-set DSAR 4031 status → acknowledged (response_type=delay_notice).  
[2026-08-19 14:02:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 4291 → AssemblyAI 14a01575-085a-4469-bf52-f5ab0099557f  
[2026-08-19 14:02:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:02:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:02:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:02:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11674 (1000001099.jpg) skipped — unsupported type.  
[2026-08-19 14:02:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11675 (1000001098.jpg) skipped — unsupported type.  
[2026-08-19 14:02:58] production.INFO: ClassifyInboundEmailJob: message 19433 classified as 'generic' (high).  
[2026-08-19 14:03:02] production.DEBUG: CheckTranscriptionStatusJob: recording 4291 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:03:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 4291 after 0 checks.  
[2026-08-19 14:03:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4291. {"status":404,"body":"Not found"} 
[2026-08-19 14:03:04] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4291  
[2026-08-19 14:03:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:03:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:03:36] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4291. {"total_score":2,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 14:03:36] production.INFO: ClassifyInboundEmailJob: message 19434 classified as 'generic' (high).  
[2026-08-19 14:03:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:03:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:04:39] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4291  
[2026-08-19 14:05:15] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4291. {"total_score":4,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 14:06:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:06:32] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19393 (client 1238, 1 handler(s)).  
[2026-08-19 14:07:05] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19434 (client 1039, 1 handler(s)).  
[2026-08-19 14:07:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfcbda49a3cfa51695d72a6b9b6550a5b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6185"} 
[2026-08-19 14:07:12] production.DEBUG: TwilioController: handleOutbound {"call_id":6185,"CallSid":"CAfcbda49a3cfa51695d72a6b9b6550a5b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfcbda49a3cfa51695d72a6b9b6550a5b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6185"}} 
[2026-08-19 14:07:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 14:07:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 14:08:14] production.INFO: AutoTranscribeRecordingJob: submitted recording 4292 → AssemblyAI 421f980e-de40-403a-9374-009b490d514c  
[2026-08-19 14:08:51] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAd0fd2d8942482052706b5f2df33cbe69","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FkMGZkMmQ4OTQyNDgyMDUyNzA2YjVmMmRmMzNjYmU2OSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzE0NDkzMCJ9.C2aBvn_ausRRxG7_vUCNDyCO873FCIUhDSmEFjfg-MBgD-RlChVSPwUvvfVox8ubMSqXdCgJqwGBTQipvvNP9w%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 14:09:16] production.DEBUG: CheckTranscriptionStatusJob: recording 4292 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:09:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 4292 after 0 checks.  
[2026-08-19 14:09:16] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4292. {"status":404,"body":"Not found"} 
[2026-08-19 14:09:17] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAd0fd2d8942482052706b5f2df33cbe69","DialCallSid":"CA5ab65cd01c077b8854d9b23ec67c3708","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-19 14:09:17] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4292  
[2026-08-19 14:10:59] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA399d5ded4182f9da31e107bf9d1d3de6","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzOTlkNWRlZDQxODJmOWRhMzFlMTA3YmY5ZDFkM2RlNiIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzE0NTA1OCJ9.o5Vnf9C-JVADWF2U6dc1xpcep_TgN9SHx0E-kbYZNfQ0s_zP9Zlo4MThNcL1AeZYzUW7wB_EWp8EPNUnhMPJOQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 14:11:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:14:04] production.INFO: ExtractMessageAttachmentsJob: attachment 11676 (image001.jpg) skipped — unsupported type.  
[2026-08-19 14:14:04] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11677 (Lisa Hughes Extracts from documents held by SCRA.pdf).  
[2026-08-19 14:14:06] production.INFO: ClassifyInboundEmailJob: message 19437 classified as 'dsar_response' (high).  
[2026-08-19 14:14:07] production.INFO: FindRelatedDsarJob: message 19437 — dsar_ref='', inst_ref='100839'.  
[2026-08-19 14:14:07] production.INFO: FindRelatedDsarJob: message 19437 matched DSAR 2766 via reference lookup (100839).  
[2026-08-19 14:14:07] production.INFO: FindRelatedDsarJob: saved receiver_reference '100839' for DSAR 2766.  
[2026-08-19 14:14:10] production.INFO: FindRelatedDsarJob: message 19437 response_type=partial_data.  
[2026-08-19 14:14:10] production.INFO: FindRelatedDsarJob: message 19437 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=2766).  
[2026-08-19 14:14:10] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11676 — skipped as small image (2822 bytes), likely signature/logo.  
[2026-08-19 14:14:10] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 — pages=30, large=no.  
[2026-08-19 14:14:27] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 — file=Lisa Hughes Extracts from documents held by SCRA.pdf, is_dsar_document=1, confidence=high.  
[2026-08-19 14:14:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 — file=Lisa Hughes Extracts from documents held by SCRA.pdf, AI filter: 30 relevant of 30.  
[2026-08-19 14:15:40] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 already processing — duplicate skipped.  
[2026-08-19 14:15:52] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 — file=Lisa Hughes Extracts from documents held by SCRA.pdf, extraction produced 0 item(s).  
[2026-08-19 14:15:52] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11677 — done, 0 total evidence items.  
[2026-08-19 14:17:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5c17c2dd2c88c0465295d91013691168","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6188"} 
[2026-08-19 14:17:35] production.DEBUG: TwilioController: handleOutbound {"call_id":6188,"CallSid":"CA5c17c2dd2c88c0465295d91013691168","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5c17c2dd2c88c0465295d91013691168","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6188"}} 
[2026-08-19 14:19:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4293 → AssemblyAI 0445e732-064e-483c-85fe-754910d08551  
[2026-08-19 14:20:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4293 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:20:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4293 after 0 checks.  
[2026-08-19 14:20:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4293. {"status":404,"body":"Not found"} 
[2026-08-19 14:20:28] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4293  
[2026-08-19 14:20:59] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4293. {"total_score":4,"risk_rating":"high_risk","has_sections":true} 
[2026-08-19 14:24:05] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA399d5ded4182f9da31e107bf9d1d3de6","DialCallSid":"CAd1cfc4b6ad63d78942e7399b17766f94","DialCallStatus":"completed","DialCallDuration":"777"} 
[2026-08-19 14:24:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 4294 → AssemblyAI 000dbe03-e835-4f01-a214-9d5a38f74ebe  
[2026-08-19 14:25:26] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA4a2877fcbca380e65d1e662b6dc329c3","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0YTI4NzdmY2JjYTM4MGU2NWQxZTY2MmI2ZGMzMjljMyIsImZyb20iOiIrNDQ3NDQ5ODQ3Nzk3IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzE0NTkyNiJ9.LPc4C4I7OW-kR8EpkVkct9HJL9zgxnkhf-iSIr83_K9MytDmV8spNGIqYdinUpPay5f6A27tQQP8HTUHEUJClA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447449847797","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447449847797","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 14:25:30] production.DEBUG: CheckTranscriptionStatusJob: recording 4294 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:25:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 4294 after 0 checks.  
[2026-08-19 14:25:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4294. {"status":404,"body":"Not found"} 
[2026-08-19 14:25:31] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4294.  
[2026-08-19 14:26:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:27:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:27:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:27:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:27:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:27:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 14:30:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:32:26] production.INFO: ExtractMessageAttachmentsJob: attachment 11678 (image001.png) skipped — unsupported type.  
[2026-08-19 14:32:26] production.INFO: ExtractMessageAttachmentsJob: attachment 11679 (image002.jpg) skipped — unsupported type.  
[2026-08-19 14:32:29] production.INFO: ClassifyInboundEmailJob: message 19439 classified as 'dsar_response' (high).  
[2026-08-19 14:32:31] production.INFO: FindRelatedDsarJob: message 19439 — dsar_ref='100252', inst_ref='SAR26-27 - 1221-Access-Redress'.  
[2026-08-19 14:32:31] production.INFO: FindRelatedDsarJob: message 19439 matched DSAR 1666 via reference lookup (100252, SAR26-27 - 1221-Access-Redress).  
[2026-08-19 14:32:31] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR26-27 - 1221-Access-Redress' for DSAR 1666.  
[2026-08-19 14:32:33] production.INFO: FindRelatedDsarJob: message 19439 response_type=no_record.  
[2026-08-19 14:32:33] production.INFO: FindRelatedDsarJob: message 19439 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=1666).  
[2026-08-19 14:33:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA6d395fd2663d540a58101cc60a9297d3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6190"} 
[2026-08-19 14:33:11] production.DEBUG: TwilioController: handleOutbound {"call_id":6190,"CallSid":"CA6d395fd2663d540a58101cc60a9297d3","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA6d395fd2663d540a58101cc60a9297d3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6190"}} 
[2026-08-19 14:33:32] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/919/Outlook-04nj1q4z.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/919/Outlook-04nj1q4z.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-04nj1q4...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-19 14:33:32] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/919/Outlook-tddehta2.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/919/Outlook-tddehta2.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-tddehta...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-19 14:33:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:33:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 4295 → AssemblyAI 8d2946c6-e0e2-4749-a5cd-41b53e4a9a1e  
[2026-08-19 14:33:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:33:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:34:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc70cfe0f1bb2fa7f0b3ff4913ebcbe8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6191"} 
[2026-08-19 14:34:06] production.DEBUG: TwilioController: handleOutbound {"call_id":6191,"CallSid":"CAc70cfe0f1bb2fa7f0b3ff4913ebcbe8c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc70cfe0f1bb2fa7f0b3ff4913ebcbe8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6191"}} 
[2026-08-19 14:34:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA1fa9c304bd74255c13d379ccdd550532","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6192"} 
[2026-08-19 14:34:30] production.DEBUG: TwilioController: handleOutbound {"call_id":6192,"CallSid":"CA1fa9c304bd74255c13d379ccdd550532","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA1fa9c304bd74255c13d379ccdd550532","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6192"}} 
[2026-08-19 14:34:49] production.DEBUG: CheckTranscriptionStatusJob: recording 4295 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:34:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 4295 after 0 checks.  
[2026-08-19 14:34:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4295. {"status":404,"body":"Not found"} 
[2026-08-19 14:34:49] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4295.  
[2026-08-19 14:35:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:36:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 4296 → AssemblyAI f0e2f407-eed3-4533-864d-ab5c0067710f  
[2026-08-19 14:36:22] production.INFO: ExtractMessageAttachmentsJob: attachment 11680 (image001.png) skipped — unsupported type.  
[2026-08-19 14:36:22] production.INFO: ExtractMessageAttachmentsJob: attachment 11681 (image002.jpg) skipped — unsupported type.  
[2026-08-19 14:36:24] production.INFO: ClassifyInboundEmailJob: message 19443 classified as 'dsar_response' (high).  
[2026-08-19 14:36:25] production.INFO: FindRelatedDsarJob: message 19443 — dsar_ref='100220', inst_ref='SAR26-27 - 1220-Access-Redress'.  
[2026-08-19 14:36:25] production.INFO: FindRelatedDsarJob: message 19443 matched DSAR 1674 via reference lookup (100220, SAR26-27 - 1220-Access-Redress).  
[2026-08-19 14:36:25] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR26-27 - 1220-Access-Redress' for DSAR 1674.  
[2026-08-19 14:36:27] production.INFO: FindRelatedDsarJob: message 19443 response_type=no_record.  
[2026-08-19 14:36:27] production.INFO: FindRelatedDsarJob: message 19443 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=1674).  
[2026-08-19 14:37:13] production.DEBUG: CheckTranscriptionStatusJob: recording 4296 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:37:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 4296 after 0 checks.  
[2026-08-19 14:37:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4296. {"status":404,"body":"Not found"} 
[2026-08-19 14:37:15] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4296  
[2026-08-19 14:37:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6798f8a4ee3ce3adda6b929c97276524","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6193"} 
[2026-08-19 14:37:23] production.DEBUG: TwilioController: handleOutbound {"call_id":6193,"CallSid":"CA6798f8a4ee3ce3adda6b929c97276524","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6798f8a4ee3ce3adda6b929c97276524","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6193"}} 
[2026-08-19 14:38:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 4297 → AssemblyAI 6610e207-9360-4e4f-8ec4-9286977523c9  
[2026-08-19 14:39:06] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA4a2877fcbca380e65d1e662b6dc329c3","DialCallSid":"CA1d8a99d0645fd447e74632b4703df626","DialCallStatus":"completed","DialCallDuration":"812"} 
[2026-08-19 14:39:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4297 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:39:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 4297 after 0 checks.  
[2026-08-19 14:39:20] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4297. {"status":404,"body":"Not found"} 
[2026-08-19 14:39:21] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4297  
[2026-08-19 14:39:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 4298 → AssemblyAI bb943c6d-4c27-4b60-943f-7b1f2d2d390d  
[2026-08-19 14:39:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAffa3eec41c9647b90a59ba67ebdfc037","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6194"} 
[2026-08-19 14:39:37] production.DEBUG: TwilioController: handleOutbound {"call_id":6194,"CallSid":"CAffa3eec41c9647b90a59ba67ebdfc037","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAffa3eec41c9647b90a59ba67ebdfc037","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6194"}} 
[2026-08-19 14:40:32] production.DEBUG: CheckTranscriptionStatusJob: recording 4298 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:40:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 4298 after 0 checks.  
[2026-08-19 14:40:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4298. {"status":404,"body":"Not found"} 
[2026-08-19 14:40:33] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4298.  
[2026-08-19 14:41:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:41:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:42:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:43:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:43:19] production.INFO: ClassifyInboundEmailJob: message 19449 classified as 'generic' (high).  
[2026-08-19 14:44:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:44:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:45:00] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4298.  
[2026-08-19 14:45:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:45:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:46:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:46:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:47:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:47:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:48:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 14:48:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:48:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:48:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:50:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAffadcd1269f1f4261df56f759e59890c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6195"} 
[2026-08-19 14:50:00] production.DEBUG: TwilioController: handleOutbound {"call_id":6195,"CallSid":"CAffadcd1269f1f4261df56f759e59890c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAffadcd1269f1f4261df56f759e59890c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6195"}} 
[2026-08-19 14:50:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:51:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 4299 → AssemblyAI f2e0a2e0-4928-4211-baf7-66c55eebcdc9  
[2026-08-19 14:51:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:52:08] production.DEBUG: CheckTranscriptionStatusJob: recording 4299 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:52:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 4299 after 0 checks.  
[2026-08-19 14:52:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4299. {"status":404,"body":"Not found"} 
[2026-08-19 14:52:09] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4299  
[2026-08-19 14:52:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe11c8308aa5670b87e93139f6b85b8fe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6196"} 
[2026-08-19 14:52:19] production.DEBUG: TwilioController: handleOutbound {"call_id":6196,"CallSid":"CAe11c8308aa5670b87e93139f6b85b8fe","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe11c8308aa5670b87e93139f6b85b8fe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6196"}} 
[2026-08-19 14:52:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:52:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:53:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:53:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:53:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 4300 → AssemblyAI cd402cb3-027c-43e3-a657-c20c38c8f124  
[2026-08-19 14:54:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:54:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 14:54:36] production.DEBUG: CheckTranscriptionStatusJob: recording 4300 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:54:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 4300 after 0 checks.  
[2026-08-19 14:54:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4300. {"status":404,"body":"Not found"} 
[2026-08-19 14:54:38] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4300  
[2026-08-19 14:54:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA54f7666e24c76ffc376ff072deca523a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6197"} 
[2026-08-19 14:54:55] production.DEBUG: TwilioController: handleOutbound {"call_id":6197,"CallSid":"CA54f7666e24c76ffc376ff072deca523a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA54f7666e24c76ffc376ff072deca523a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6197"}} 
[2026-08-19 14:55:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:55:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:55:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:55:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:55:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 4301 → AssemblyAI 6a7e6307-b073-4278-89a0-2cf3398ddc16  
[2026-08-19 14:56:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 14:56:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:56:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:56:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:56:57] production.DEBUG: CheckTranscriptionStatusJob: recording 4301 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:56:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 4301 after 0 checks.  
[2026-08-19 14:56:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4301. {"status":404,"body":"Not found"} 
[2026-08-19 14:56:58] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4301  
[2026-08-19 14:57:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:57:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 14:57:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 14:57:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 14:57:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 14:57:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 14:57:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7378c805e9d0d422c401f6ca913f283d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6198"} 
[2026-08-19 14:57:37] production.DEBUG: TwilioController: handleOutbound {"call_id":6198,"CallSid":"CA7378c805e9d0d422c401f6ca913f283d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7378c805e9d0d422c401f6ca913f283d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6198"}} 
[2026-08-19 14:57:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 14:58:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 14:58:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4302 → AssemblyAI 2e3bcd32-0273-4f1d-b828-fdeb1e445413  
[2026-08-19 14:59:41] production.DEBUG: CheckTranscriptionStatusJob: recording 4302 → AssemblyAI status=completed (check #0)  
[2026-08-19 14:59:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 4302 after 0 checks.  
[2026-08-19 14:59:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4302. {"status":404,"body":"Not found"} 
[2026-08-19 14:59:43] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4302  
[2026-08-19 15:00:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:00:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA2f27d61537e185e04d256e5e3a110a66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6199"} 
[2026-08-19 15:00:58] production.DEBUG: TwilioController: handleOutbound {"call_id":6199,"CallSid":"CA2f27d61537e185e04d256e5e3a110a66","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA2f27d61537e185e04d256e5e3a110a66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6199"}} 
[2026-08-19 15:01:18] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19433 (client 1342, 1 handler(s)).  
[2026-08-19 15:01:45] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 15:01:45] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9MR1W2JY7MKTX5XP79QM"} 
[2026-08-19 15:01:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 15:01:51] production.INFO: eSign webhook unmatched document {"document_id":"01M0CW9X8N9X1M2WPDGBHSK9CH"} 
[2026-08-19 15:02:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 15:02:27] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19428 (client 1543, 1 handler(s)).  
[2026-08-19 15:02:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 15:03:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 15:03:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb07dc8266b6343672715cc3dc1bbab3c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6200"} 
[2026-08-19 15:03:27] production.DEBUG: TwilioController: handleOutbound {"call_id":6200,"CallSid":"CAb07dc8266b6343672715cc3dc1bbab3c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb07dc8266b6343672715cc3dc1bbab3c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6200"}} 
[2026-08-19 15:03:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 15:03:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9df47e4a5f9990a78996f2f62746b470","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6201"} 
[2026-08-19 15:03:56] production.DEBUG: TwilioController: handleOutbound {"call_id":6201,"CallSid":"CA9df47e4a5f9990a78996f2f62746b470","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9df47e4a5f9990a78996f2f62746b470","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6201"}} 
[2026-08-19 15:04:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 4303 → AssemblyAI 9c931790-ad82-4bae-b4ea-3b9dd8060b0d  
[2026-08-19 15:04:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0676af63adcfe91613b0e8bdf83f46e0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6202"} 
[2026-08-19 15:04:52] production.DEBUG: TwilioController: handleOutbound {"call_id":6202,"CallSid":"CA0676af63adcfe91613b0e8bdf83f46e0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0676af63adcfe91613b0e8bdf83f46e0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6202"}} 
[2026-08-19 15:05:26] production.DEBUG: CheckTranscriptionStatusJob: recording 4303 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:05:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 4303 after 0 checks.  
[2026-08-19 15:05:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4303. {"status":404,"body":"Not found"} 
[2026-08-19 15:05:26] production.INFO: ClassifyAndScoreCallJob: skipping recording 4303 — too short to classify (duration=20s, words=26).  
[2026-08-19 15:05:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 15:05:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 15:05:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4304 → AssemblyAI bb6009c4-293e-4ef6-a32d-c3daee1cd2ef  
[2026-08-19 15:06:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2b0e25c24487fcf055fca0293939fb89","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6203"} 
[2026-08-19 15:06:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6203,"CallSid":"CA2b0e25c24487fcf055fca0293939fb89","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2b0e25c24487fcf055fca0293939fb89","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6203"}} 
[2026-08-19 15:06:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4304 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:06:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4304 after 0 checks.  
[2026-08-19 15:06:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4304. {"status":404,"body":"Not found"} 
[2026-08-19 15:06:48] production.INFO: ClassifyAndScoreCallJob: skipping recording 4304 — too short to classify (duration=24s, words=70).  
[2026-08-19 15:06:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:06:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:07:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:07:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa07561624dda1d945533adcd4590b2b5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6204"} 
[2026-08-19 15:07:29] production.DEBUG: TwilioController: handleOutbound {"call_id":6204,"CallSid":"CAa07561624dda1d945533adcd4590b2b5","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa07561624dda1d945533adcd4590b2b5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6204"}} 
[2026-08-19 15:07:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:08:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:08:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:08:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4305 → AssemblyAI 565a638c-d73d-41dc-a3b5-cd3569d8666f  
[2026-08-19 15:08:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:09:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3607d6bd18bb146661c0d61e5431c49b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6205"} 
[2026-08-19 15:09:08] production.DEBUG: TwilioController: handleOutbound {"call_id":6205,"CallSid":"CA3607d6bd18bb146661c0d61e5431c49b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3607d6bd18bb146661c0d61e5431c49b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6205"}} 
[2026-08-19 15:09:21] production.DEBUG: CheckTranscriptionStatusJob: recording 4305 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:09:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4305 after 0 checks.  
[2026-08-19 15:09:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4305. {"status":404,"body":"Not found"} 
[2026-08-19 15:09:22] production.INFO: ClassifyAndScoreCallJob: skipping recording 4305 — too short to classify (duration=21s, words=57).  
[2026-08-19 15:09:30] production.INFO: ExtractMessageAttachmentsJob: attachment 11682 (image002.png) skipped — unsupported type.  
[2026-08-19 15:09:30] production.INFO: ExtractMessageAttachmentsJob: attachment 11683 (image003.png) skipped — unsupported type.  
[2026-08-19 15:09:30] production.INFO: ExtractMessageAttachmentsJob: attachment 11684 (image004.png) skipped — unsupported type.  
[2026-08-19 15:09:30] production.INFO: ExtractMessageAttachmentsJob: attachment 11685 (image005.png) skipped — unsupported type.  
[2026-08-19 15:09:32] production.ERROR: Allowed memory size of 536870912 bytes exhausted (tried to allocate 18503637 bytes) {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Allowed memory size of 536870912 bytes exhausted (tried to allocate 18503637 bytes) at /home/fintrixorcouk/public_html/ha/vendor/smalot/pdfparser/src/Smalot/PdfParser/RawData/FilterHelper.php:270)
[stacktrace]
#0 {main}
"} 
[2026-08-19 15:10:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4306 → AssemblyAI 96fe1f30-e836-461e-b21a-0baaef7790dc  
[2026-08-19 15:10:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:10:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 15:11:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3df9f6aad380929e901bc7fd9367885","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6206"} 
[2026-08-19 15:11:00] production.DEBUG: TwilioController: handleOutbound {"call_id":6206,"CallSid":"CAc3df9f6aad380929e901bc7fd9367885","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3df9f6aad380929e901bc7fd9367885","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6206"}} 
[2026-08-19 15:11:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:11:00] production.INFO: ExtractMessageAttachmentsJob: attachment 11682 (image002.png) skipped — unsupported type.  
[2026-08-19 15:11:00] production.INFO: ExtractMessageAttachmentsJob: attachment 11683 (image003.png) skipped — unsupported type.  
[2026-08-19 15:11:00] production.INFO: ExtractMessageAttachmentsJob: attachment 11684 (image004.png) skipped — unsupported type.  
[2026-08-19 15:11:00] production.INFO: ExtractMessageAttachmentsJob: attachment 11685 (image005.png) skipped — unsupported type.  
[2026-08-19 15:11:02] production.ERROR: Allowed memory size of 536870912 bytes exhausted (tried to allocate 23418667 bytes) {"exception":"[object] (Symfony\\Component\\ErrorHandler\\Error\\FatalError(code: 0): Allowed memory size of 536870912 bytes exhausted (tried to allocate 23418667 bytes) at /home/fintrixorcouk/public_html/ha/vendor/smalot/pdfparser/src/Smalot/PdfParser/RawData/FilterHelper.php:270)
[stacktrace]
#0 {main}
"} 
[2026-08-19 15:11:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4306 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:11:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 4306 after 0 checks.  
[2026-08-19 15:11:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4306. {"status":404,"body":"Not found"} 
[2026-08-19 15:11:22] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4306  
[2026-08-19 15:11:25] production.DEBUG: temp/dsar-merged-c7f59c8f-79b7-4e72-aea9-559ceb7e14d9.pdf  
[2026-08-19 15:11:26] production.ERROR: HTTP request returned status code 400:
{"errors":[{"message":"The attachment type must be a string at least one character in length.","field":"attachments.1.ty (truncated...)
 {"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400:
{\"errors\":[{\"message\":\"The attachment type must be a string at least one character in length.\",\"field\":\"attachments.1.ty (truncated...)
 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/ha/app/Services/SendGridEmailService.php(74): Illuminate\\Http\\Client\\Response->throw()
#2 /home/fintrixorcouk/public_html/ha/app/Services/Communications/Providers/SendGridEmailProvider.php(48): App\\Services\\SendGridEmailService->send(Array)
#3 /home/fintrixorcouk/public_html/ha/app/Jobs/Contact/SendContactMessageJob.php(65): App\\Services\\Communications\\Providers\\SendGridEmailProvider->send(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Contact\\SendContactMessageJob->handle()
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Contact\\SendContactMessageJob), false)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Middleware/WithoutOverlapping.php(77): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Queue\\Middleware\\WithoutOverlapping->handle(Object(App\\Jobs\\Contact\\SendContactMessageJob), Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Contact\\SendContactMessageJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}
"} 
[2026-08-19 15:11:28] production.DEBUG: temp/dsar-merged-462cd234-f24e-4835-9a21-361df282c37d.pdf  
[2026-08-19 15:11:31] production.DEBUG: temp/dsar-merged-e5a10505-09b0-4a3d-a1b5-74f9731d8583.pdf  
[2026-08-19 15:11:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:11:33] production.ERROR: HTTP request returned status code 400:
{"errors":[{"message":"The attachment type must be a string at least one character in length.","field":"attachments.1.ty (truncated...)
 {"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400:
{\"errors\":[{\"message\":\"The attachment type must be a string at least one character in length.\",\"field\":\"attachments.1.ty (truncated...)
 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException()
#1 /home/fintrixorcouk/public_html/ha/app/Services/SendGridEmailService.php(74): Illuminate\\Http\\Client\\Response->throw()
#2 /home/fintrixorcouk/public_html/ha/app/Services/Communications/Providers/SendGridEmailProvider.php(48): App\\Services\\SendGridEmailService->send(Array)
#3 /home/fintrixorcouk/public_html/ha/app/Jobs/Contact/SendContactMessageJob.php(65): App\\Services\\Communications\\Providers\\SendGridEmailProvider->send(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Contact\\SendContactMessageJob->handle()
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Contact\\SendContactMessageJob), false)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Middleware/WithoutOverlapping.php(77): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Queue\\Middleware\\WithoutOverlapping->handle(Object(App\\Jobs\\Contact\\SendContactMessageJob), Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(App\\Jobs\\Contact\\SendContactMessageJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Contact\\SendContactMessageJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}
"} 
[2026-08-19 15:11:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 4307 → AssemblyAI c225cef8-dc72-4969-95c5-30ce815a1ad3  
[2026-08-19 15:12:30] production.ERROR: App\Jobs\Contact\ExtractMessageAttachmentsJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Contact\\ExtractMessageAttachmentsJob has been attempted too many times. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 2)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-08-19 15:13:00] production.DEBUG: CheckTranscriptionStatusJob: recording 4307 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:13:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 4307 after 0 checks.  
[2026-08-19 15:13:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4307. {"status":404,"body":"Not found"} 
[2026-08-19 15:13:02] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4307  
[2026-08-19 15:13:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:16:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-19 15:17:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbc66629ad2b5de3ef76b9cceb0cf598b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6207"} 
[2026-08-19 15:17:40] production.DEBUG: TwilioController: handleOutbound {"call_id":6207,"CallSid":"CAbc66629ad2b5de3ef76b9cceb0cf598b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbc66629ad2b5de3ef76b9cceb0cf598b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6207"}} 
[2026-08-19 15:19:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd108735aee76fc7e9a1f2feef135dbe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6208"} 
[2026-08-19 15:19:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6208,"CallSid":"CAbd108735aee76fc7e9a1f2feef135dbe","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd108735aee76fc7e9a1f2feef135dbe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6208"}} 
[2026-08-19 15:19:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-19 15:22:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd86c2e5a3f24cf5b9ee14d94a894d490","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6209"} 
[2026-08-19 15:22:28] production.DEBUG: TwilioController: handleOutbound {"call_id":6209,"CallSid":"CAd86c2e5a3f24cf5b9ee14d94a894d490","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd86c2e5a3f24cf5b9ee14d94a894d490","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6209"}} 
[2026-08-19 15:23:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:23:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 4308 → AssemblyAI e28f0a3b-67af-4d82-85df-e2d3c40a461a  
[2026-08-19 15:24:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:24:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA496ef4fbd24c50b8c8bc0ab59db217eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6210"} 
[2026-08-19 15:24:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6210,"CallSid":"CA496ef4fbd24c50b8c8bc0ab59db217eb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA496ef4fbd24c50b8c8bc0ab59db217eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6210"}} 
[2026-08-19 15:24:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAafdca9de0ed228dfc036cbac39c70897","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6211"} 
[2026-08-19 15:24:40] production.DEBUG: TwilioController: handleOutbound {"call_id":6211,"CallSid":"CAafdca9de0ed228dfc036cbac39c70897","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAafdca9de0ed228dfc036cbac39c70897","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6211"}} 
[2026-08-19 15:24:56] production.DEBUG: CheckTranscriptionStatusJob: recording 4308 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:24:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 4308 after 0 checks.  
[2026-08-19 15:24:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4308. {"status":404,"body":"Not found"} 
[2026-08-19 15:24:58] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4308  
[2026-08-19 15:25:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4309 → AssemblyAI 70539a87-2b03-4783-b115-7aad8a34a631  
[2026-08-19 15:26:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 4310 → AssemblyAI da69260c-b318-497a-9a27-30bd16b275c7  
[2026-08-19 15:26:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4309 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:26:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4309 after 0 checks.  
[2026-08-19 15:26:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4309. {"status":404,"body":"Not found"} 
[2026-08-19 15:26:29] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4309  
[2026-08-19 15:27:16] production.DEBUG: CheckTranscriptionStatusJob: recording 4310 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:27:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 4310 after 0 checks.  
[2026-08-19 15:27:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4310. {"status":404,"body":"Not found"} 
[2026-08-19 15:27:18] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4310  
[2026-08-19 15:29:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:29:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:30:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:32:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:32:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:33:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:33:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:33:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA053b51eef77b7aa3a746e005f18dcdc3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6212"} 
[2026-08-19 15:33:57] production.DEBUG: TwilioController: handleOutbound {"call_id":6212,"CallSid":"CA053b51eef77b7aa3a746e005f18dcdc3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA053b51eef77b7aa3a746e005f18dcdc3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6212"}} 
[2026-08-19 15:33:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:34:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:34:19] production.DEBUG: temp/dsar-merged-70fe3de7-6864-4000-a5e3-f19991bc3889.pdf  
[2026-08-19 15:34:22] production.DEBUG: temp/dsar-merged-e06e5fae-e1cf-4c00-a163-2e540ccfb96e.pdf  
[2026-08-19 15:34:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:35:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:35:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 4311 → AssemblyAI 4b10ca32-fb6c-4465-97a8-d1c0567cfdfb  
[2026-08-19 15:35:16] production.DEBUG: temp/dsar-merged-042f8fa5-69ce-4a97-a113-4918216ff079.pdf  
[2026-08-19 15:35:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:35:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcd91f0751f05e7aed616d7e6b1bac7c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6213"} 
[2026-08-19 15:35:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6213,"CallSid":"CAcd91f0751f05e7aed616d7e6b1bac7c0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcd91f0751f05e7aed616d7e6b1bac7c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6213"}} 
[2026-08-19 15:35:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA37f2ad3a842964a9ccbaa8cf319fae52","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6214"} 
[2026-08-19 15:35:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6214,"CallSid":"CA37f2ad3a842964a9ccbaa8cf319fae52","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA37f2ad3a842964a9ccbaa8cf319fae52","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6214"}} 
[2026-08-19 15:36:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4311 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:36:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4311 after 0 checks.  
[2026-08-19 15:36:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4311. {"status":404,"body":"Not found"} 
[2026-08-19 15:36:04] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4311  
[2026-08-19 15:36:09] production.INFO: ClassifyInboundEmailJob: message 19483 classified as 'dsar_response' (high).  
[2026-08-19 15:36:09] production.INFO: FindRelatedDsarJob: message 19483 matched via regex reference 'DSAR-20260819-B873C6' → DSAR 4289.  
[2026-08-19 15:36:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2fddabea9dcc3d14043f6b2a96f4264b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6215"} 
[2026-08-19 15:36:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6215,"CallSid":"CA2fddabea9dcc3d14043f6b2a96f4264b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2fddabea9dcc3d14043f6b2a96f4264b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6215"}} 
[2026-08-19 15:36:11] production.INFO: FindRelatedDsarJob: message 19483 response_type=acknowledgement.  
[2026-08-19 15:36:11] production.INFO: FindRelatedDsarJob: message 19483 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4289).  
[2026-08-19 15:36:11] production.INFO: FindRelatedDsarJob: message 19483 auto-set DSAR 4289 status → acknowledged (response_type=acknowledgement).  
[2026-08-19 15:36:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 4312 → AssemblyAI eb86f5f5-04c5-41fd-863e-e291d7429675  
[2026-08-19 15:37:05] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19449 (client 1190, 1 handler(s)).  
[2026-08-19 15:37:24] production.DEBUG: CheckTranscriptionStatusJob: recording 4312 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:37:24] production.INFO: CheckTranscriptionStatusJob: completed for recording 4312 after 0 checks.  
[2026-08-19 15:37:24] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4312. {"status":404,"body":"Not found"} 
[2026-08-19 15:37:24] production.INFO: ClassifyAndScoreCallJob: skipping recording 4312 — too short to classify (duration=29s, words=100).  
[2026-08-19 15:37:41] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Edinburgh","ToZip":null,"CallSid":"CA6b303b3905d73f1b01a698b561b8523e","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2YjMwM2IzOTA1ZDczZjFiMDFhNjk4YjU2MWI4NTIzZSIsImZyb20iOiIrNDQxMzE1NTI0OTE5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzE1MDI2MCJ9.T7Yqf7yKww06RALm76ClNopTU56P_Yb3T-wABlSLhnxaDz4Afv4U92D_ALH0K_y-IWApXyy5GdiLM4K7XeCnjQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441315524919","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441315524919","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Edinburgh"} 
[2026-08-19 15:37:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3d7ce5cbca2db1c2f934008b49bb96f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6217"} 
[2026-08-19 15:37:46] production.DEBUG: TwilioController: handleOutbound {"call_id":6217,"CallSid":"CA3d7ce5cbca2db1c2f934008b49bb96f1","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3d7ce5cbca2db1c2f934008b49bb96f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6217"}} 
[2026-08-19 15:38:22] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/REcc5b79d13a24bac7f1d24541c5499f28","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Edinburgh","ToZip":null,"CallSid":"CA6b303b3905d73f1b01a698b561b8523e","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"REcc5b79d13a24bac7f1d24541c5499f28","From":"+441315524919","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441315524919","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Edinburgh","RecordingDuration":"26"} 
[2026-08-19 15:38:22] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+441315524919","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA6b303b3905d73f1b01a698b561b8523e' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA6b303b3905d73f1b01a698b561b8523e, +441315524919, +441615700550, evidence, evidence, ?, +441315524919, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REcc5b79d13a24bac7f1d24541c5499f28\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Edinburgh\",\"ToZip\":null,\"CallSid\":\"CA6b303b3905d73f1b01a698b561b8523e\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REcc5b79d13a24bac7f1d24541c5499f28\",\"From\":\"+441315524919\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441315524919\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Edinburgh\",\"RecordingDuration\":\"26\"}}, 6218, 2026-08-19 15:38:22, 2026-08-19 15:38:22))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA6b303b3905d73f1b01a698b561b8523e' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA6b303b3905d73f1b01a698b561b8523e, +441315524919, +441615700550, evidence, evidence, ?, +441315524919, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REcc5b79d13a24bac7f1d24541c5499f28\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Edinburgh\",\"ToZip\":null,\"CallSid\":\"CA6b303b3905d73f1b01a698b561b8523e\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REcc5b79d13a24bac7f1d24541c5499f28\",\"From\":\"+441315524919\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441315524919\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Edinburgh\",\"RecordingDuration\":\"26\"}}, 6218, 2026-08-19 15:38:22, 2026-08-19 15:38:22)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441315524919', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441315524919', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA6b303b3905d73f1b01a698b561b8523e' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441315524919', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441315524919', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-19 15:38:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4313 → AssemblyAI 69530136-53e6-46ca-a01f-8aa9a862d7b1  
[2026-08-19 15:38:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf957d212eb8fc92e730daf504c195261","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6219"} 
[2026-08-19 15:38:54] production.DEBUG: TwilioController: handleOutbound {"call_id":6219,"CallSid":"CAf957d212eb8fc92e730daf504c195261","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf957d212eb8fc92e730daf504c195261","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6219"}} 
[2026-08-19 15:39:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4313 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:39:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4313 after 0 checks.  
[2026-08-19 15:39:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4313. {"status":404,"body":"Not found"} 
[2026-08-19 15:39:27] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4313.  
[2026-08-19 15:41:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:41:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:41:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:41:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:42:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:42:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 15:43:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:43:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:44:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA967d21cd0691535cc7fa6f87660a7106","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6220"} 
[2026-08-19 15:44:03] production.DEBUG: TwilioController: handleOutbound {"call_id":6220,"CallSid":"CA967d21cd0691535cc7fa6f87660a7106","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA967d21cd0691535cc7fa6f87660a7106","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6220"}} 
[2026-08-19 15:44:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11696 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-19 15:44:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11697 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-19 15:44:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11698 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-19 15:44:32] production.INFO: ClassifyInboundEmailJob: message 19486 classified as 'generic' (high).  
[2026-08-19 15:44:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:44:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 15:45:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:45:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc52bd5c3321ec04991424bf8be9c192","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6221"} 
[2026-08-19 15:45:31] production.DEBUG: TwilioController: handleOutbound {"call_id":6221,"CallSid":"CAdc52bd5c3321ec04991424bf8be9c192","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc52bd5c3321ec04991424bf8be9c192","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6221"}} 
[2026-08-19 15:45:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:45:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:46:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 4314 → AssemblyAI 35fbd166-7111-411d-bdb6-e4bbbb03bf0f  
[2026-08-19 15:47:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:47:21] production.DEBUG: CheckTranscriptionStatusJob: recording 4314 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:47:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4314 after 0 checks.  
[2026-08-19 15:47:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4314. {"status":404,"body":"Not found"} 
[2026-08-19 15:47:22] production.INFO: ClassifyAndScoreCallJob: skipping recording 4314 — too short to classify (duration=25s, words=63).  
[2026-08-19 15:47:34] production.DEBUG: temp/dsar-merged-ec067c5a-2554-473f-b0f9-276bf2acef21.pdf  
[2026-08-19 15:47:37] production.DEBUG: temp/dsar-merged-6c63c1dc-c60c-497e-8be7-378b9796cb8e.pdf  
[2026-08-19 15:47:40] production.DEBUG: temp/dsar-merged-0cceb1c1-387e-4e87-bbde-a50b9f12cff6.pdf  
[2026-08-19 15:47:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:47:45] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19486 (client 1257, 1 handler(s)).  
[2026-08-19 15:48:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 15:48:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 15:49:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA69223a27969afeff9d4296c86cdbfed7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6222"} 
[2026-08-19 15:49:02] production.DEBUG: TwilioController: handleOutbound {"call_id":6222,"CallSid":"CA69223a27969afeff9d4296c86cdbfed7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA69223a27969afeff9d4296c86cdbfed7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6222"}} 
[2026-08-19 15:49:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc19b5d4d78f1d56a0ca65c3bcfb32b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6223"} 
[2026-08-19 15:49:12] production.DEBUG: TwilioController: handleOutbound {"call_id":6223,"CallSid":"CAdc19b5d4d78f1d56a0ca65c3bcfb32b8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc19b5d4d78f1d56a0ca65c3bcfb32b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6223"}} 
[2026-08-19 15:49:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA45e4bdc285b66e3d7c03c369e29ad6c5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6224"} 
[2026-08-19 15:49:18] production.DEBUG: TwilioController: handleOutbound {"call_id":6224,"CallSid":"CA45e4bdc285b66e3d7c03c369e29ad6c5","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA45e4bdc285b66e3d7c03c369e29ad6c5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6224"}} 
[2026-08-19 15:49:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:49:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:50:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 15:51:09] production.INFO: ClassifyInboundEmailJob: message 19496 classified as 'dsar_response' (high).  
[2026-08-19 15:51:10] production.INFO: FindRelatedDsarJob: message 19496 — dsar_ref='', inst_ref=''.  
[2026-08-19 15:51:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:51:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:51:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 15:51:22] production.INFO: FindRelatedDsarJob: message 19496 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 15:51:24] production.INFO: FindRelatedDsarJob: message 19496 response_type=acknowledgement.  
[2026-08-19 15:51:24] production.INFO: FindRelatedDsarJob: message 19496 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-19 15:51:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:51:51] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19496 (client 1295, 1 handler(s)).  
[2026-08-19 15:52:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:52:18] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Dumbarton","ToZip":null,"CallSid":"CA6d1cab9eeca4a47d86f665d754f2bee9","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2ZDFjYWI5ZWVjYTRhNDdkODZmNjY1ZDc1NGYyYmVlOSIsImZyb20iOiIrNDQxMzg5NzEwNDAxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzE1MTEzNyJ9.JhnjzLPSVF_sDASckb1OJ9UB7sGMEhy6uPyYKQSxRtRMmiM6ZNKetWRcdzo53Ppinf_RNhpYOHj-RWG0xH8dLA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441389710401","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441389710401","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Dumbarton"} 
[2026-08-19 15:52:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:52:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:52:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5d238eb7c2557b0b74353cf5baa0e30e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6226"} 
[2026-08-19 15:52:49] production.DEBUG: TwilioController: handleOutbound {"call_id":6226,"CallSid":"CA5d238eb7c2557b0b74353cf5baa0e30e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5d238eb7c2557b0b74353cf5baa0e30e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6226"}} 
[2026-08-19 15:54:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 4315 → AssemblyAI 5a0197f9-ced9-4b82-952c-803250e16d17  
[2026-08-19 15:54:25] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6d1cab9eeca4a47d86f665d754f2bee9","DialCallSid":"CAfc01224e8bf12f4a0748c3d75a81cc04","DialCallStatus":"completed","DialCallDuration":"119"} 
[2026-08-19 15:54:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 4316 → AssemblyAI 5ba67341-fe84-4d5c-9104-4b8603d5f299  
[2026-08-19 15:55:13] production.DEBUG: CheckTranscriptionStatusJob: recording 4315 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:55:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 4315 after 0 checks.  
[2026-08-19 15:55:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4315. {"status":404,"body":"Not found"} 
[2026-08-19 15:55:15] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4315  
[2026-08-19 15:55:35] production.DEBUG: CheckTranscriptionStatusJob: recording 4316 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:55:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 4316 after 0 checks.  
[2026-08-19 15:55:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4316. {"status":404,"body":"Not found"} 
[2026-08-19 15:55:37] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4316  
[2026-08-19 15:56:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:56:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe92d46302dc8e59703e604342675b804","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6227"} 
[2026-08-19 15:56:40] production.DEBUG: TwilioController: handleOutbound {"call_id":6227,"CallSid":"CAe92d46302dc8e59703e604342675b804","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe92d46302dc8e59703e604342675b804","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6227"}} 
[2026-08-19 15:56:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:57:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:57:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:57:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 4317 → AssemblyAI fa4a88b5-5061-40ab-8e92-d5039e482779  
[2026-08-19 15:58:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:58:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 15:58:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:58:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 15:58:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA057d22d45e5d181b60001a45a5eb71d4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6228"} 
[2026-08-19 15:58:41] production.DEBUG: TwilioController: handleOutbound {"call_id":6228,"CallSid":"CA057d22d45e5d181b60001a45a5eb71d4","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA057d22d45e5d181b60001a45a5eb71d4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6228"}} 
[2026-08-19 15:58:49] production.DEBUG: CheckTranscriptionStatusJob: recording 4317 → AssemblyAI status=completed (check #0)  
[2026-08-19 15:58:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 4317 after 0 checks.  
[2026-08-19 15:58:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4317. {"status":404,"body":"Not found"} 
[2026-08-19 15:58:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:58:51] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4317  
[2026-08-19 15:59:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:59:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:59:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 15:59:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:00:22] production.DEBUG: temp/dsar-merged-42d03f7e-d0a8-4dc3-a63a-1c329f8fe8a9.pdf  
[2026-08-19 16:00:25] production.DEBUG: temp/dsar-merged-71b855ab-0d30-42a0-a950-9a2edfff42e0.pdf  
[2026-08-19 16:00:27] production.DEBUG: temp/dsar-merged-d44ec9b1-6b97-47f5-b635-762dcdf93ea7.pdf  
[2026-08-19 16:00:30] production.DEBUG: temp/dsar-merged-9d3f171c-297d-4939-8360-4fdca5bd3d4a.pdf  
[2026-08-19 16:00:34] production.DEBUG: temp/dsar-merged-f48dcdc4-90df-429a-a6a4-05065944940e.pdf  
[2026-08-19 16:00:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:02:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 16:02:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 16:03:06] production.INFO: ExtractMessageAttachmentsJob: attachment 11708 (sectra-logo.png) skipped — unsupported type.  
[2026-08-19 16:03:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 16:03:09] production.INFO: ClassifyInboundEmailJob: message 19504 classified as 'dsar_response' (high).  
[2026-08-19 16:03:10] production.INFO: FindRelatedDsarJob: message 19504 — dsar_ref='', inst_ref='GGCL029938'.  
[2026-08-19 16:03:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:03:22] production.INFO: FindRelatedDsarJob: message 19504 — AI matcher dsar_id=, confidence=low.  
[2026-08-19 16:03:22] production.INFO: FindRelatedDsarJob: message 19504 — extracted reference 'GGCL029938' but no DSAR matched.  
[2026-08-19 16:03:25] production.INFO: FindRelatedDsarJob: message 19504 response_type=portal_response.  
[2026-08-19 16:03:25] production.INFO: FindRelatedDsarJob: message 19504 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-19 16:03:27] production.DEBUG: temp/dsar-merged-25eebc47-295d-4bd4-9848-adfd6727c310.pdf  
[2026-08-19 16:03:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:03:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 16:04:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:04:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:04:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:05:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:05:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:05:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:06:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:06:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 16:06:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:06:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:07:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:08:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:12:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAbe6ab1c938f4aeda97462b2119eeede9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6229"} 
[2026-08-19 16:12:29] production.DEBUG: TwilioController: handleOutbound {"call_id":6229,"CallSid":"CAbe6ab1c938f4aeda97462b2119eeede9","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAbe6ab1c938f4aeda97462b2119eeede9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6229"}} 
[2026-08-19 16:12:42] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA7501b292ab6454806198040c5db2c39a","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3NTAxYjI5MmFiNjQ1NDgwNjE5ODA0MGM1ZGIyYzM5YSIsImZyb20iOiIrNDQ3NDU2NDcxODM0IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzE1MjM2MSJ9.uyYxG9kIaKNoRZZqOYUR7N6l9Tr45uVZ-Fn5Ys5lf8SU5gYoYbRXDdBInFRpGFgegOTZ4l34sGi8IramvxnUGg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447456471834","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447456471834","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-19 16:12:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4318 → AssemblyAI 9e996763-8d60-4a09-bac4-a676f6c650f2  
[2026-08-19 16:12:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:12:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAb087b0addbae2f0f615c7b7d97e2d58a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6231"} 
[2026-08-19 16:12:56] production.DEBUG: TwilioController: handleOutbound {"call_id":6231,"CallSid":"CAb087b0addbae2f0f615c7b7d97e2d58a","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAb087b0addbae2f0f615c7b7d97e2d58a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6231"}} 
[2026-08-19 16:13:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4319 → AssemblyAI cf414688-48d7-4f36-8cf5-87c062de88b7  
[2026-08-19 16:13:40] production.INFO: ExtractMessageAttachmentsJob: attachment 11712 (image001.png) skipped — unsupported type.  
[2026-08-19 16:13:43] production.INFO: ClassifyInboundEmailJob: message 19509 classified as 'dsar_response' (high).  
[2026-08-19 16:13:43] production.INFO: FindRelatedDsarJob: message 19509 matched via regex reference 'DSAR-20260819-533DC8' → DSAR 4293.  
[2026-08-19 16:13:44] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA7501b292ab6454806198040c5db2c39a","DialCallSid":"CAda26118f4a207e29ce24026cd3e3b56c","DialCallStatus":"completed","DialCallDuration":"43"} 
[2026-08-19 16:13:45] production.INFO: FindRelatedDsarJob: message 19509 response_type=acknowledgement.  
[2026-08-19 16:13:45] production.INFO: FindRelatedDsarJob: message 19509 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4293).  
[2026-08-19 16:13:45] production.INFO: FindRelatedDsarJob: message 19509 auto-set DSAR 4293 status → acknowledged (response_type=acknowledgement).  
[2026-08-19 16:13:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4318 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:13:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4318 after 0 checks.  
[2026-08-19 16:13:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4318. {"status":404,"body":"Not found"} 
[2026-08-19 16:13:48] production.INFO: ClassifyAndScoreCallJob: skipping recording 4318 — too short to classify (duration=6s, words=8).  
[2026-08-19 16:13:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 4320 → AssemblyAI a91a63ed-7eab-4e45-9efd-d6d07d8bcaa7  
[2026-08-19 16:14:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4319 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:14:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 4319 after 0 checks.  
[2026-08-19 16:14:20] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4319. {"status":404,"body":"Not found"} 
[2026-08-19 16:14:21] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4319.  
[2026-08-19 16:14:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4320 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:14:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4320 after 0 checks.  
[2026-08-19 16:14:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4320. {"status":404,"body":"Not found"} 
[2026-08-19 16:14:55] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4320  
[2026-08-19 16:15:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:15:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:16:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:16:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA3a2756ce119a3f3f64425ec2a6595432","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6232"} 
[2026-08-19 16:16:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6232,"CallSid":"CA3a2756ce119a3f3f64425ec2a6595432","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA3a2756ce119a3f3f64425ec2a6595432","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6232"}} 
[2026-08-19 16:16:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-19 16:18:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4321 → AssemblyAI 51226114-1ef2-4cbd-a05b-5afeb57c9e0b  
[2026-08-19 16:18:39] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19510 (client 889, 1 handler(s)).  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "06fbbe0f-fa90-4fda-abf2-ffc46ce87fd6",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "d45483db-e147-4fb6-8520-f4aec6b06f98",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "13801411-8f50-48e7-bef3-90c9bcdd353c",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.19] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "7f589fa9-ff4b-4334-8a32-d7d9b4e7435c",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "b0dc630c-f12d-4e30-b543-30a6274c1705",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "a8b7ed90-0090-4591-a91b-12469cea01c0",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "88104057-d49c-4b36-a6c9-50d8000f2087",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.40] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "3c28b831-7823-437c-aafa-ba5a294b5404",
    "socket": null
}  
[2026-08-19 16:18:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.41] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Fao Jay ( Nicola Alexander 01\/12\/1979 )",
    "client_id": 889,
    "client_name": "Miss Nicola Ann Alexander",
    "message_id": 19510,
    "id": "f4a43e11-9662-4fc7-871c-2689f424f7b7",
    "socket": null
}  
[2026-08-19 16:18:41] production.INFO: ClassifyInboundEmailJob: message 19510 classified as 'generic' (high).  
[2026-08-19 16:19:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:19:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:19:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4321 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:19:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4321 after 0 checks.  
[2026-08-19 16:19:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4321. {"status":404,"body":"Not found"} 
[2026-08-19 16:19:08] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4321  
[2026-08-19 16:19:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:19:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe7ae941e8369e177b56e1f6a8612ba85","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6233"} 
[2026-08-19 16:19:25] production.DEBUG: TwilioController: handleOutbound {"call_id":6233,"CallSid":"CAe7ae941e8369e177b56e1f6a8612ba85","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe7ae941e8369e177b56e1f6a8612ba85","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6233"}} 
[2026-08-19 16:19:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:20:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 4322 → AssemblyAI d81c27f0-723e-4e1f-924a-b5bab4d46e43  
[2026-08-19 16:20:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:20:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:20:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:20:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:21:34] production.DEBUG: CheckTranscriptionStatusJob: recording 4322 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:21:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 4322 after 0 checks.  
[2026-08-19 16:21:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4322. {"status":404,"body":"Not found"} 
[2026-08-19 16:21:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:21:35] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4322  
[2026-08-19 16:21:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:22:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA445e100028c690d2cf0819577f14b939","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6234"} 
[2026-08-19 16:22:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6234,"CallSid":"CA445e100028c690d2cf0819577f14b939","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA445e100028c690d2cf0819577f14b939","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6234"}} 
[2026-08-19 16:22:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:23:17] production.DEBUG: temp/dsar-merged-87d94adc-263c-42a4-8d64-9c5fffe2e405.pdf  
[2026-08-19 16:23:20] production.DEBUG: temp/dsar-merged-bc391c78-e958-4e4d-bb8b-4815d1f702ce.pdf  
[2026-08-19 16:23:23] production.DEBUG: temp/dsar-merged-635087ee-e389-42b6-aa06-9a5497e5c28e.pdf  
[2026-08-19 16:23:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:23:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:23:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4323 → AssemblyAI 9a62c3d3-ae26-4a87-97a5-6126f8a809cf  
[2026-08-19 16:24:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA77ed38a4a580fef42457d8055565eaaa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6235"} 
[2026-08-19 16:24:06] production.DEBUG: TwilioController: handleOutbound {"call_id":6235,"CallSid":"CA77ed38a4a580fef42457d8055565eaaa","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA77ed38a4a580fef42457d8055565eaaa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6235"}} 
[2026-08-19 16:24:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:24:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA5971e7307ad69e8b1badb2ae6ee29576","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6236"} 
[2026-08-19 16:24:24] production.DEBUG: TwilioController: handleOutbound {"call_id":6236,"CallSid":"CA5971e7307ad69e8b1badb2ae6ee29576","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA5971e7307ad69e8b1badb2ae6ee29576","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6236"}} 
[2026-08-19 16:24:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4324 → AssemblyAI 1e200a61-1094-451a-94d4-c8059c97c7ed  
[2026-08-19 16:24:46] production.DEBUG: CheckTranscriptionStatusJob: recording 4323 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:24:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 4323 after 0 checks.  
[2026-08-19 16:24:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4323. {"status":404,"body":"Not found"} 
[2026-08-19 16:24:47] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4323.  
[2026-08-19 16:25:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:25:44] production.DEBUG: CheckTranscriptionStatusJob: recording 4324 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:25:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 4324 after 0 checks.  
[2026-08-19 16:25:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4324. {"status":404,"body":"Not found"} 
[2026-08-19 16:25:46] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4324  
[2026-08-19 16:25:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4325 → AssemblyAI 1bd711ce-f7a5-4a94-952a-dd9054e8adab  
[2026-08-19 16:26:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4325 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:26:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4325 after 0 checks.  
[2026-08-19 16:26:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4325. {"status":404,"body":"Not found"} 
[2026-08-19 16:26:49] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4325  
[2026-08-19 16:27:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:27:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:27:28] production.INFO: ClassifyInboundEmailJob: message 19523 classified as 'generic' (high).  
[2026-08-19 16:28:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:28:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAba334e4df2e69cdc4ff46973f08a7b53","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6237"} 
[2026-08-19 16:28:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6237,"CallSid":"CAba334e4df2e69cdc4ff46973f08a7b53","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAba334e4df2e69cdc4ff46973f08a7b53","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6237"}} 
[2026-08-19 16:29:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4326 → AssemblyAI 97482708-6928-4603-bd5a-6acd6a44b1d8  
[2026-08-19 16:29:27] production.INFO: ExtractMessageAttachmentsJob: attachment 11719 (image0.jpeg) skipped — unsupported type.  
[2026-08-19 16:29:27] production.INFO: ExtractMessageAttachmentsJob: attachment 11720 (image1.jpeg) skipped — unsupported type.  
[2026-08-19 16:29:27] production.INFO: ExtractMessageAttachmentsJob: attachment 11721 (image2.jpeg) skipped — unsupported type.  
[2026-08-19 16:29:27] production.INFO: ExtractMessageAttachmentsJob: attachment 11722 (image3.png) skipped — unsupported type.  
[2026-08-19 16:29:30] production.INFO: ClassifyInboundEmailJob: message 19528 classified as 'generic' (high).  
[2026-08-19 16:30:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:30:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:30:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:30:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4326 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:30:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4326 after 0 checks.  
[2026-08-19 16:30:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe273aa1aed988bd0d5859e5e01426c44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6238"} 
[2026-08-19 16:30:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6238,"CallSid":"CAe273aa1aed988bd0d5859e5e01426c44","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CAe273aa1aed988bd0d5859e5e01426c44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6238"}} 
[2026-08-19 16:30:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4326. {"status":404,"body":"Not found"} 
[2026-08-19 16:30:08] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4326  
[2026-08-19 16:30:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:31:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:31:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:31:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA43e3f253d1524a841a259deef92700fd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6239"} 
[2026-08-19 16:31:31] production.DEBUG: TwilioController: handleOutbound {"call_id":6239,"CallSid":"CA43e3f253d1524a841a259deef92700fd","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA43e3f253d1524a841a259deef92700fd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6239"}} 
[2026-08-19 16:32:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:32:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:33:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA0b3888a54366d16867cd6b65b0b6cf1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6240"} 
[2026-08-19 16:33:01] production.DEBUG: TwilioController: handleOutbound {"call_id":6240,"CallSid":"CA0b3888a54366d16867cd6b65b0b6cf1c","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA0b3888a54366d16867cd6b65b0b6cf1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6240"}} 
[2026-08-19 16:33:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:33:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 4327 → AssemblyAI b9ee0018-8ace-4723-8630-894601467f02  
[2026-08-19 16:33:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 16:34:15] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19528 (client 1006, 1 handler(s)).  
[2026-08-19 16:34:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:34:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:34:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4327 → AssemblyAI status=error (check #0)  
[2026-08-19 16:34:31] production.ERROR: CheckTranscriptionStatusJob: AssemblyAI error for recording 4327. {"assemblyai_id":"b9ee0018-8ace-4723-8630-894601467f02","error":"Audio duration is too short."} 
[2026-08-19 16:34:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:34:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:35:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:35:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:36:00] production.DEBUG: temp/dsar-merged-da3d8004-c247-47bb-ba6c-087173bed2b2.pdf  
[2026-08-19 16:36:03] production.DEBUG: temp/dsar-merged-bb099afc-be12-4904-9fe4-8a7337c3e39c.pdf  
[2026-08-19 16:36:06] production.DEBUG: temp/dsar-merged-fda25b24-9090-4bf1-9ab2-648422f9fa08.pdf  
[2026-08-19 16:36:09] production.DEBUG: temp/dsar-merged-22bdbd8e-762b-45c1-bfe1-418027b89c95.pdf  
[2026-08-19 16:36:12] production.DEBUG: temp/dsar-merged-c2737123-e943-41c5-a7ba-c820550dfa91.pdf  
[2026-08-19 16:36:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-19 16:37:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:43:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 16:43:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 16:43:39] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 16:43:40] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 16:43:40] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 16:43:40] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 16:43:41] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 16:43:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 16:43:41] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 16:43:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 16:43:42] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 16:43:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 16:43:43] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 16:43:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 16:43:43] production.INFO: eSign webhook unmatched document {"document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 16:43:44] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1035,"documents":7,"has_signing_url":true} 
[2026-08-19 16:43:47] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 16:43:47] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 16:43:48] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 16:43:49] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 16:43:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 16:43:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 16:43:51] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 16:43:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 16:43:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 16:43:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 16:43:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 16:43:55] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 16:43:56] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 16:43:56] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 16:44:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 4328 → AssemblyAI 954bef19-dc86-4599-b9e5-bd1ce0026b09  
[2026-08-19 16:45:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:45:24] production.DEBUG: CheckTranscriptionStatusJob: recording 4328 → AssemblyAI status=completed (check #0)  
[2026-08-19 16:45:24] production.INFO: CheckTranscriptionStatusJob: completed for recording 4328 after 0 checks.  
[2026-08-19 16:45:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4328. {"status":404,"body":"Not found"} 
[2026-08-19 16:45:25] production.DEBUG: ClassifyAndScoreCallJob: recording 4328 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-19 16:46:23] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4328. {"total_score":78,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-19 16:46:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:46:52] production.INFO: ClassifyInboundEmailJob: message 19550 classified as 'generic' (high).  
[2026-08-19 16:48:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe83e751ff484dff7f4d27833e2459fe2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6241"} 
[2026-08-19 16:48:55] production.DEBUG: TwilioController: handleOutbound {"call_id":6241,"CallSid":"CAe83e751ff484dff7f4d27833e2459fe2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe83e751ff484dff7f4d27833e2459fe2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6241"}} 
[2026-08-19 16:51:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 16:51:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 16:52:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 16:52:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-19 16:53:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4329 → AssemblyAI 46738b44-8e22-416d-be24-5741ca8c11bc  
[2026-08-19 16:54:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=processing (check #0)  
[2026-08-19 16:54:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 4329 → AssemblyAI 8bf244c6-b478-463a-aee2-b4e25d03fc70  
[2026-08-19 16:55:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-19 16:55:31] production.WARNING: Contact trigger did not queue a message {"trigger_id":6,"template_id":116,"reason":"No email address on file.","suppressed":true,"deduped":false,"rate_limited":false} 
[2026-08-19 16:55:40] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:55:40] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You 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7\/3\/65.","start":20051,"end":21420,"confidence":0.7793425000000000490985030410229228436946868896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":21968,"end":22484,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you confirm for me your postal address, please?","start":22548,"end":24530,"confidence":0.90782390000000001695212858976447023451328277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"PA50EF.","start":25272,"end":25674,"confidence":0.79747343000000003865324060825514607131481170654296875},{"sentiment":"POSITIVE","speaker":"C","text":"Fantastic.","start":28000,"end":28291,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let you know, the calls are recorded for training and monitoring purposes.","start":28356,"end":32455,"confidence":0.88698609999999999953246287986985407769680023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you know, the purpose of the call today is to take the witness statement from yourself.","start":34510,"end":38667,"confidence":0.90217409999999997882724755982053466141223907470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist.","start":41332,"end":47941,"confidence":0.903683360000000046596824176958762109279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I will guide you through the questions in order.","start":48668,"end":50348,"confidence":0.78829380000000004447002766028163023293018341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some questions may feel difficult, but you can take a break at any time.","start":51252,"end":54270,"confidence":0.680130539999999950140363580430857837200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just vocalise it when we're on the phone.","start":54318,"end":55707,"confidence":0.8361661000000000232290631174691952764987945556640625},{"sentiment":"POSITIVE","speaker":"A","text":"That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.","start":55771,"end":64192,"confidence":0.50642799999999998927791011738008819520473480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I also may need to bring us back to the timeline if we move too far ahead.","start":65057,"end":69850,"confidence":0.85845625000000003179678742526448331773281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible.","start":70427,"end":78234,"confidence":0.761965800000000026415136744617484509944915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life.","start":78683,"end":85864,"confidence":0.71559954000000003393466840861947275698184967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the\u2014 how you was entered into the care system.","start":86057,"end":97064,"confidence":0.81440849999999997965716147518833167850971221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We will then\u2014 I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.","start":97787,"end":123279,"confidence":0.6732380399999999820437324160593561828136444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.","start":124258,"end":131681,"confidence":0.7012942399999999576465370410005562007427215576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.","start":132291,"end":146737,"confidence":0.8492250999999999550027496297843754291534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, are you comfortable and happy to continue today?","start":147836,"end":151551,"confidence":0.52298699999999997967137232990353368222713470458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yes.","start":151874,"end":152649,"confidence":0.84125006000000002170935431422549299895763397216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you need anyone with you?","start":153796,"end":154927,"confidence":0.84609739999999999948698814478120766580104827880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Oh no, I'm fine.","start":155169,"end":156413,"confidence":0.5584415000000000350866002918337471783161163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting 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yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan.","start":187332,"end":188794,"confidence":0.74111029999999999962057017910410650074481964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan 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sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294993,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295074,"end":296461,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.","start":296703,"end":301850,"confidence":0.59629600000000004822453547603799961507320404052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314232,"end":315512,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, I've got\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.9244670999999999860818888919311575591564178466796875},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329216,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329674,"end":330656,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331229,"end":331409,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375122,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375527,"end":375706,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375771,"end":378287,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was a teenage child whose parents were paying tuition for school.","start":378757,"end":384645,"confidence":0.51237509999999997223341097196680493652820587158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385203,"end":386385,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":497174,"end":506657,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Me?","start":508935,"end":509015,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got some ones?","start":509096,"end":509954,"confidence":0.80428200000000005243094847173779271543025970458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":511102,"end":511458,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511749,"end":513383,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":514273,"end":519414,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as ever separate us when he appeared here.","start":520011,"end":523986,"confidence":0.52322005999999998682170598840457387268543243408203125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think about.","start":571819,"end":573653,"confidence":0.56259899999999996023092307950719259679317474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just something that when they told me, I had no choice, if you know what I mean.","start":573751,"end":578135,"confidence":0.58751242999999997440596644082688726484775543212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, something that come in and says, uh, I'm not going.","start":578587,"end":587439,"confidence":0.61452127000000000833779267850331962108612060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591687,"end":592111,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592160,"end":593300,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596710,"end":598961,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599010,"end":599190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Something I didn't really think about as when they told me I had no choice.","start":647554,"end":652345,"confidence":0.4992752400000000090329876911710016429424285888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't something I could turn around and say I wasn't going.","start":652858,"end":655390,"confidence":0.58641445999999997074070279268198646605014801025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691250,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691250,"end":692950,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692950,"end":694960,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695150,"end":695770,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":695770,"end":697910,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698090,"end":700010,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706600,"end":709740,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.","start":710450,"end":715230,"confidence":0.5917365599999999670188799427705816924571990966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":715820,"end":722100,"confidence":0.54874820000000001929407744682976044714450836181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes, his name was.","start":732040,"end":741080,"confidence":0.8704697500000000420783408117131330072879791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":856340,"end":871941,"confidence":0.92374849999999997240962557043530978262424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that correct?","start":872807,"end":874153,"confidence":0.83874360000000003356745992277865298092365264892578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.92147820000000002504947360648657195270061492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.5977744499999999572281694781850092113018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898967,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's.","start":900249,"end":901125,"confidence":0.82810550000000004988720547771663405001163482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"St Ninian's House of Falkland.","start":902600,"end":904651,"confidence":0.8196480999999999905725189819349907338619232177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904700,"end":905511,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm, or was you sharing?","start":1090060,"end":1092519,"confidence":0.89878380000000002159055156880640424787998199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory, and if you had access to natural light?","start":1102226,"end":1107209,"confidence":0.907644569999999983878069542697630822658538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110740,"end":1113310,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it.","start":1113570,"end":1115408,"confidence":0.6846254000000000505821162732900120317935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118194,"end":1122504,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123324,"end":1125319,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245556,"end":1252796,"confidence":0.7663932399999999756090574010158888995647430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"On the weekend.","start":1289483,"end":1290221,"confidence":0.7737627000000000254686938205850310623645782470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1299970,"end":1300165,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And are you able to describe what your daily routine was like?","start":1300311,"end":1304131,"confidence":0.882917500000000021742607714259065687656402587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305530,"end":1307635,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308542,"end":1308818,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308883,"end":1314455,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315533,"end":1317450,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318230,"end":1323487,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332213,"end":1335603,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, following school, uh, what would you do after school had finished?","start":1335829,"end":1341059,"confidence":0.90609664000000000871892780196503736078739166259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449378,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462610,"confidence":0.6686832000000000331141336573637090623378753662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?","start":1462789,"end":1467093,"confidence":0.5309274999999999966604491419275291264057159423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468460,"end":1470227,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470930,"end":1471012,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504223,"confidence":0.51173550000000000981259518084698356688022613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah, actually, when they seen it, they would intervene.","start":1505860,"end":1508833,"confidence":0.7943756600000000389627530239522457122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509589,"end":1512530,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1513832,"end":1514411,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1524850,"end":1526810,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you.","start":1527300,"end":1532250,"confidence":0.61424135999999995849663037006394006311893463134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then that's what happened.","start":1533440,"end":1535100,"confidence":0.6208209399999999877906020628870464861392974853515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535640,"end":1537900,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538100,"end":1543740,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543740,"end":1544380,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544380,"end":1548120,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing\u2014 basically they'd be standing in the main hall for hours and hours at a time.","start":1554061,"end":1562069,"confidence":0.5261223999999999900722968959598802030086517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562507,"end":1564408,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564456,"end":1565285,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627499,"end":1631897,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"How the what?","start":1632677,"end":1633180,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally?","start":1633910,"end":1636260,"confidence":0.8517067000000000387416321245837025344371795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643916,"end":1645217,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.","start":1701230,"end":1708473,"confidence":0.597623000000000015319301382987760007381439208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709106,"end":1711493,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1714047,"end":1727371,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727597,"end":1729310,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1730022,"end":1735452,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.74903595000000000592166315982467494904994964599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1963010,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.","start":1970190,"end":1977190,"confidence":0.67961050000000000625988150204648263752460479736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1978810,"end":1980190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"They did stop you from calling your family and contact your family, aye.","start":1980190,"end":1983570,"confidence":0.59080553000000002317193548151408322155475616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034297,"confidence":0.78584343000000000944993416851502843201160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036105,"end":2044246,"confidence":0.51946955999999999686878027205239050090312957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.70739435999999999982179588187136687338352203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I said they would physically want to Yeah, sometimes.","start":2115789,"end":2123047,"confidence":0.82123953000000005086889132144278846681118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know them all, they've run me all like that.","start":2129328,"end":2131269,"confidence":0.64764224999999997489652514559566043317317962646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I don't know, some of them, isn't it?","start":2132560,"end":2135034,"confidence":0.55134019999999994698924865588196553289890289306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2135902,"end":2140449,"confidence":0.74063473999999995811549524660222232341766357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141172,"end":2141397,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260850,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.","start":2275130,"end":2279010,"confidence":0.6712509399999999626373892169794999063014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\u2014 he used to make homemade wine and things like that.","start":2279010,"end":2285730,"confidence":0.8557960000000000011510792319313623011112213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322133,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322570,"end":2325271,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":2325821,"end":2326517,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Don't worry about it.","start":2326630,"end":2328491,"confidence":0.6916832299999999822404106453177519142627716064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329202,"end":2336181,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336424,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.91313259999999996097130861016921699047088623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.89375320000000002540474497436662204563617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489232,"end":2494555,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495005,"end":2496870,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was quite a lot of people getting it.","start":2554080,"end":2556680,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556680,"end":2561090,"confidence":0.508991500000000041126213545794598758220672607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561560,"end":2563570,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes.","start":2563940,"end":2565540,"confidence":0.88111806000000003624705868787714280188083648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember him.","start":2565540,"end":2566170,"confidence":0.68894580000000005259863655737717635929584503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to him, you know what I mean?","start":2566460,"end":2569610,"confidence":0.7905246999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Vincent Hayes.","start":2569860,"end":2571120,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571120,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573260,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened to him?","start":2573260,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit of freedom punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.74022419999999999884465751165407709777355194091796875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591792,"end":2601697,"confidence":0.5276482700000000303219849229208193719387054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.","start":2655800,"end":2664044,"confidence":0.57213444000000002187533709729905240237712860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They would phone up and things like that.","start":2664093,"end":2665599,"confidence":0.836936600000000030519231586367823183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it.","start":2665712,"end":2669323,"confidence":0.54766389999999998128288325460744090378284454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2669501,"end":2669858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and slapped with my plumsaw.","start":2904845,"end":2912269,"confidence":0.718121950000000008884626367944292724132537841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.59461975000000000246558329308754764497280120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959085,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could have been anything.","start":2959602,"end":2960410,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960507,"end":2961363,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me get done.","start":2961848,"end":2964560,"confidence":0.60852150000000004848033086091163568198680877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965612,"end":2967008,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978790,"end":2981883,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.76763360000000002703046675378573127090930938720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm, Brother Ryan?","start":3206946,"end":3209829,"confidence":0.92813460000000003180531393809360451996326446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it's just basically just kind of jumped to jump to the road.","start":3333117,"end":3335871,"confidence":0.69583344000000002527173137423233129084110260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They just jumped.","start":3336999,"end":3337514,"confidence":0.493463900000000010859224630621611140668392181396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, and then after he came and spoke to me, what did he say?","start":3338062,"end":3349287,"confidence":0.88879520000000000745643546906649135053157806396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, he didn't see you.","start":3350850,"end":3352277,"confidence":0.5920098400000000093967855718801729381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"She thought you seen something.","start":3352589,"end":3353721,"confidence":0.75459529999999996885406972069176845252513885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"He didn't.","start":3353820,"end":3354246,"confidence":0.618294899999999980622078510350547730922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550810,"confidence":0.496554200000000001136157834480400197207927703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551290,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562640,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way.","start":3562640,"end":3564800,"confidence":0.55746335000000002413145239188452251255512237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jump in, I'll drop you off, just go in the back.","start":3564800,"end":3567270,"confidence":0.7554183599999999554341911789379082620143890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569280,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an tanic colour escort.","start":3569280,"end":3572545,"confidence":0.80470399999999997486810343616525642573833465576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572960,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3583380,"end":3594920,"confidence":0.5950811000000000294818391921580769121646881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to be every fortnight, you saw You see, things you didn't get him.","start":3594920,"end":3598745,"confidence":0.59626480000000003922622227037209086120128631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just try and catch up on the notes real quick.","start":3600180,"end":3604590,"confidence":0.7525349999999999539568307227455079555511474609375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I ran away once as well.","start":3680810,"end":3682085,"confidence":0.7291296000000000443463932242593728005886077880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694889,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695630,"end":3697789,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3697966,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never get worse.","start":3759269,"end":3762714,"confidence":0.669396199999999996776978150592185556888580322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3831946,"end":3840057,"confidence":0.8507331000000000198468796952511183917522430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There were secret passages?","start":3840937,"end":3841785,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3843490,"end":3844804,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844885,"end":3851020,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Darmans?","start":3851020,"end":3854658,"confidence":0.8623779400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into this secret passage?","start":3870555,"end":3872446,"confidence":0.845631360000000054100155466585420072078704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872511,"end":3877411,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.","start":3878010,"end":3886000,"confidence":0.50212789999999996037871596854529343545436859130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"But there wasn't just one, there were umpteen, it went to different areas.","start":3886000,"end":3889170,"confidence":0.8797506999999999965922370392945595085620880126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.","start":3889420,"end":3901120,"confidence":0.86380774000000004608779136106022633612155914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just his, just in the whole, but his room was up in that area.","start":3901120,"end":3910850,"confidence":0.90624110000000002163034196200896985828876495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53123313000000005335010655471705831587314605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3954800,"end":3960824,"confidence":0.797679959999999965702954796142876148223876953125},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960937,"end":3963089,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what else?","start":3964958,"end":3965379,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965509,"end":3967858,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, like, was dressed in black.","start":3968036,"end":3971115,"confidence":0.88590270000000004291251798349549062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was dressed in black?","start":3972229,"end":3973068,"confidence":0.65736746999999995377805817042826674878597259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows.","start":3973430,"end":3974482,"confidence":0.80338407000000000568462610317510552704334259033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't wear black robes.","start":3974663,"end":3976012,"confidence":0.702085260000000044300350054982118308544158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987801,"confidence":0.50852065999999995771219118978478945791721343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988749,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097789,"end":4100239,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100625,"end":4109163,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109727,"end":4115600,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.75034270000000002909246177296154201030731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to Dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.91003080000000002858229208868579007685184478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically fear.","start":4359390,"end":4360725,"confidence":0.6935652500000000220126139538479037582874298095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376331,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I don't know.","start":4412198,"end":4413500,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I mean, I don't know.","start":4415320,"end":4417337,"confidence":0.6058152999999999455127408509724773466587066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421123,"end":4421940,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438581,"end":4439534,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the boys, mostly all the boys and the police did.","start":4440487,"end":4442410,"confidence":0.73462784000000003192809572283294983208179473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, witnessed and things like that.","start":4442668,"end":4444219,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447469,"end":4449322,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449725,"end":4450288,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456728,"end":4459657,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, staff witnessed as well.","start":4460107,"end":4461363,"confidence":0.81784546000000002408114596619270741939544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, they witnessed it, yeah.","start":4461813,"end":4462778,"confidence":0.649465399999999970503949953126721084117889404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498952,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling to believe me.","start":4499692,"end":4505406,"confidence":0.686466699999999985237764121848158538341522216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was missing it for no reason.","start":4505722,"end":4507786,"confidence":0.594355100000000025062263375730253756046295166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520598,"end":4522197,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They spoke that they said it was business as usual and things like that.","start":4522778,"end":4525524,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was making things up.","start":4526009,"end":4527059,"confidence":0.5468828999999999496139935217797756195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4533695,"end":4537176,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543547,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, completely different thing.","start":4569822,"end":4574221,"confidence":0.698113259999999957727823129971511662006378173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.","start":4592199,"end":4608525,"confidence":0.6218775500000000011624479157035239040851593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I mean, I rebel against it.","start":4610940,"end":4613263,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"That's about it, thank you, Mr. Will.","start":4649920,"end":4651800,"confidence":0.77710855000000000902815600056783296167850494384765625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4651800,"end":4653400,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653400,"end":4656740,"confidence":0.76433220000000001714823838483425788581371307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672493,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.","start":4672735,"end":4680001,"confidence":0.8282021999999999994912514011957682669162750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680115,"end":4681515,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember his name.","start":4681596,"end":4682736,"confidence":0.50792230000000004874749492955743335187435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.","start":4688327,"end":4716430,"confidence":0.7480900999999999800849082021159119904041290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then they may end up actually having a name for him or knowing what his role was.","start":4716430,"end":4721030,"confidence":0.87298690000000001010249661703710444271564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"But yeah, of course, that's fine.","start":4724830,"end":4725820,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman?","start":4726410,"end":4728490,"confidence":0.90480009999999999603659261993016116321086883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"There must be a reason as to why you called him\u2014 I can no longer hear the end of it.","start":4728490,"end":4732800,"confidence":0.57662004000000000036862957131233997642993927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And the storey was that He gave up his house and went and lived in a cave.","start":4732870,"end":4739239,"confidence":0.73806804000000003629367029134300537407398223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739900,"end":4741547,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741595,"end":4746457,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just put caveman, teacher, long hair, big beard.","start":4747427,"end":4753344,"confidence":0.611238539999999996865653884015046060085296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753392,"end":4758018,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4758988,"end":4759392,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759877,"end":4760524,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761171,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse?","start":4792498,"end":4793191,"confidence":0.52516883999999997012508856641943566501140594482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any neglect?","start":4793240,"end":4793966,"confidence":0.67591239999999996879154195994487963616847991943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.","start":4794272,"end":4802381,"confidence":0.83810609999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4806132,"end":4807645,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809320,"end":4815601,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Because they were all here, innit?","start":4816761,"end":4817985,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818050,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931025,"end":4931622,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4932783,"end":4942125,"confidence":0.857187900000000002620481609483249485492706298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, really, no, not at all.","start":5013510,"end":5014767,"confidence":0.5623135599999999900688862908282317221164703369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd probably been explaining to my mother and father and things like that.","start":5015572,"end":5018344,"confidence":0.7789619599999999532968786297715269029140472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022342,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022876,"end":5025658,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034398,"end":5038649,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067981,"end":5069462,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069624,"end":5070405,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079709,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5082407,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088556,"end":5089412,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined back in second year or third year, I think maybe it was.","start":5105143,"end":5109475,"confidence":0.88606890000000004814495468963286839425563812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how, um, the experience affected your sleep and your behaviour?","start":5211484,"end":5217164,"confidence":0.7464197999999999666442818124778568744659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.","start":5218532,"end":5227494,"confidence":0.89957900000000001750066758177126757800579071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"C","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I take him in a good way, but how he\u2014 Yeah, so I just put, I had flashbacks about it.","start":5419206,"end":5429056,"confidence":0.67364990000000002368096829741261899471282958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429121,"end":5430902,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431388,"end":5432683,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433071,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438022,"end":5440404,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.857866000000000017422507880837656557559967041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies, as they called them.","start":5490674,"end":5497618,"confidence":0.720177599999999973334752212394960224628448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Jellies?","start":5500527,"end":5500883,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry to ask, but what are jellies?","start":5502207,"end":5505212,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name, you know.","start":5507408,"end":5508617,"confidence":0.797101300000000012602185961441136896610260009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508681,"end":5511501,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a tablet thing, isn't it?","start":5512290,"end":5513660,"confidence":0.83521889999999998632773667850415222346782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5513708,"end":5515819,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?","start":5517897,"end":5523474,"confidence":0.80590470000000002936957343990798108279705047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527358,"end":5529018,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529389,"end":5530211,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531452,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540270,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573331,"end":5575200,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575249,"end":5576500,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576647,"end":5577833,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584849,"end":5587476,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"100%.","start":5587640,"end":5588668,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't get any sleep.","start":5588766,"end":5589940,"confidence":0.899482200000000009509903975413180887699127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645900,"end":5649206,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.","start":5650222,"end":5655791,"confidence":0.8764035999999999493326185984187759459018707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656892,"end":5659175,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5710095,"end":5712459,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713155,"end":5718158,"confidence":0.80424510000000004605880121744121424853801727294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things, anger issues and things like that.","start":5719054,"end":5722184,"confidence":0.92861340000000003325197894810116849839687347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.5731674399999999724997223893296904861927032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So like any mental health?","start":5989508,"end":5990440,"confidence":0.72939629999999999743209855296299792826175689697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it's my mental health, probably.","start":5990809,"end":5993217,"confidence":0.64118934000000005202224429012858308851718902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"B","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.","start":6082675,"end":6090199,"confidence":0.761217400000000044002490540151484310626983642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't want to go to court.","start":6095239,"end":6096142,"confidence":0.90892994000000004728434532808023504912853240966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096770,"end":6099139,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099493,"end":6103184,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103297,"end":6104646,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108025,"end":6108123,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108595,"end":6114538,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with the rest of my life.","start":6121303,"end":6122792,"confidence":0.716849199999999964205699143349193036556243896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132698,"confidence":0.73194049999999999389643789982073940336704254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.","start":6214350,"end":6219524,"confidence":0.67344517000000003736914777618949301540851593017578125},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223599,"end":6225346,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225540,"end":6227545,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.78130924999999995517185880089527927339076995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.","start":6535392,"end":6570875,"confidence":0.8213330500000000089499962996342219412326812744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, fantastic.","start":6571630,"end":6573060,"confidence":0.90055059999999997888409097868134267628192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.85296494000000000479388972962624393403530120849609375,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:55:40 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
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please, Matthew?\",\"start\":17360,\"end\":19567,\"confidence\":0.94467029999999996281445646673091687262058258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, 7\\/3\\/65.\",\"start\":20051,\"end\":21420,\"confidence\":0.7793425000000000490985030410229228436946868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":21968,\"end\":22484,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you confirm for me your postal address, 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yourself.\",\"start\":34510,\"end\":38667,\"confidence\":0.90217409999999997882724755982053466141223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":41332,\"end\":47941,\"confidence\":0.903683360000000046596824176958762109279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will guide you through the questions in order.\",\"start\":48668,\"end\":50348,\"confidence\":0.78829380000000004447002766028163023293018341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some questions may feel difficult, but you can take a break at any time.\",\"start\":51252,\"end\":54270,\"confidence\":0.680130539999999950140363580430857837200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just vocalise it when we're on the phone.\",\"start\":54318,\"end\":55707,\"confidence\":0.8361661000000000232290631174691952764987945556640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.\",\"start\":55771,\"end\":64192,\"confidence\":0.50642799999999998927791011738008819520473480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I also may need to bring us back to the timeline if we move too far ahead.\",\"start\":65057,\"end\":69850,\"confidence\":0.85845625000000003179678742526448331773281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible.\",\"start\":70427,\"end\":78234,\"confidence\":0.761965800000000026415136744617484509944915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life.\",\"start\":78683,\"end\":85864,\"confidence\":0.71559954000000003393466840861947275698184967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the\\u2014 how you was entered into the care system.\",\"start\":86057,\"end\":97064,\"confidence\":0.81440849999999997965716147518833167850971221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We will then\\u2014 I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.\",\"start\":97787,\"end\":123279,\"confidence\":0.6732380399999999820437324160593561828136444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.\",\"start\":124258,\"end\":131681,\"confidence\":0.7012942399999999576465370410005562007427215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.\",\"start\":132291,\"end\":146737,\"confidence\":0.8492250999999999550027496297843754291534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you comfortable and happy to continue today?\",\"start\":147836,\"end\":151551,\"confidence\":0.52298699999999997967137232990353368222713470458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yes.\",\"start\":151874,\"end\":152649,\"confidence\":0.84125006000000002170935431422549299895763397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you need anyone with you?\",\"start\":153796,\"end\":154927,\"confidence\":0.84609739999999999948698814478120766580104827880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh no, I'm fine.\",\"start\":155169,\"end\":156413,\"confidence\":0.5584415000000000350866002918337471783161163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?\",\"start\":158210,\"end\":163555,\"confidence\":0.9184065500000000437097469330183230340480804443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":167803,\"end\":167965,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where is it where you grew up, Matthew?\",\"start\":168289,\"end\":172404,\"confidence\":0.8914301399999999819812046553124673664569854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Johnston.\",\"start\":173560,\"end\":173916,\"confidence\":0.73393655000000002086579797833110205829143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where?\",\"start\":175048,\"end\":175210,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, Johnston?\",\"start\":175275,\"end\":176052,\"confidence\":0.52456236000000000530008037458173930644989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Johnston, yeah.\",\"start\":176165,\"end\":176844,\"confidence\":0.80791550000000000864019966684281826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember your family address?\",\"start\":178026,\"end\":180097,\"confidence\":0.83950460000000004523457164395949803292751312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was at 5 Buchanan Street in Johnston.\",\"start\":181020,\"end\":184037,\"confidence\":0.87841449999999998698996250823256559669971466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you spell that for me please?\",\"start\":184478,\"end\":186076,\"confidence\":0.82738142999999997329041434568352997303009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan.\",\"start\":187332,\"end\":188794,\"confidence\":0.74111029999999999962057017910410650074481964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan Street.\",\"start\":190849,\"end\":198011,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan Street.\",\"start\":198500,\"end\":199991,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Buchanan Street.\",\"start\":200138,\"end\":200843,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies, apologies.\",\"start\":200892,\"end\":201908,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine Ross.\",\"start\":234837,\"end\":235465,\"confidence\":0.83443164999999996922497302875854074954986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Lorraine.\",\"start\":236463,\"end\":236837,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine.\",\"start\":237519,\"end\":238023,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":239062,\"end\":239225,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jacqueline Ross.\",\"start\":239793,\"end\":240703,\"confidence\":0.742949999999999999289457264239899814128875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294993,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295074,\"end\":296461,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.\",\"start\":296703,\"end\":301850,\"confidence\":0.59629600000000004822453547603799961507320404052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314232,\"end\":315512,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, I've got\\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.9244670999999999860818888919311575591564178466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329216,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329674,\"end\":330656,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331229,\"end\":331409,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375122,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375527,\"end\":375706,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375771,\"end\":378287,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378757,\"end\":384645,\"confidence\":0.51237509999999997223341097196680493652820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385203,\"end\":386385,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":497174,\"end\":506657,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Me?\",\"start\":508935,\"end\":509015,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got some ones?\",\"start\":509096,\"end\":509954,\"confidence\":0.80428200000000005243094847173779271543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":511102,\"end\":511458,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511749,\"end\":513383,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":514273,\"end\":519414,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as ever separate us when he appeared here.\",\"start\":520011,\"end\":523986,\"confidence\":0.52322005999999998682170598840457387268543243408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think about.\",\"start\":571819,\"end\":573653,\"confidence\":0.56259899999999996023092307950719259679317474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just something that when they told me, I had no choice, if you know what I mean.\",\"start\":573751,\"end\":578135,\"confidence\":0.58751242999999997440596644082688726484775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, something that come in and says, uh, I'm not going.\",\"start\":578587,\"end\":587439,\"confidence\":0.61452127000000000833779267850331962108612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591687,\"end\":592111,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592160,\"end\":593300,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596710,\"end\":598961,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599010,\"end\":599190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about as when they told me I had no choice.\",\"start\":647554,\"end\":652345,\"confidence\":0.4992752400000000090329876911710016429424285888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't something I could turn around and say I wasn't going.\",\"start\":652858,\"end\":655390,\"confidence\":0.58641445999999997074070279268198646605014801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691250,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691250,\"end\":692950,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692950,\"end\":694960,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695150,\"end\":695770,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":695770,\"end\":697910,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698090,\"end\":700010,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706600,\"end\":709740,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.\",\"start\":710450,\"end\":715230,\"confidence\":0.5917365599999999670188799427705816924571990966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":715820,\"end\":722100,\"confidence\":0.54874820000000001929407744682976044714450836181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes, his name was.\",\"start\":732040,\"end\":741080,\"confidence\":0.8704697500000000420783408117131330072879791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":856340,\"end\":871941,\"confidence\":0.92374849999999997240962557043530978262424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that correct?\",\"start\":872807,\"end\":874153,\"confidence\":0.83874360000000003356745992277865298092365264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.92147820000000002504947360648657195270061492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.5977744499999999572281694781850092113018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898967,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's.\",\"start\":900249,\"end\":901125,\"confidence\":0.82810550000000004988720547771663405001163482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St Ninian's House of Falkland.\",\"start\":902600,\"end\":904651,\"confidence\":0.8196480999999999905725189819349907338619232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904700,\"end\":905511,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm, or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89878380000000002159055156880640424787998199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory, and if you had access to natural light?\",\"start\":1102226,\"end\":1107209,\"confidence\":0.907644569999999983878069542697630822658538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110740,\"end\":1113310,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it.\",\"start\":1113570,\"end\":1115408,\"confidence\":0.6846254000000000505821162732900120317935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118194,\"end\":1122504,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123324,\"end\":1125319,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245556,\"end\":1252796,\"confidence\":0.7663932399999999756090574010158888995647430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the weekend.\",\"start\":1289483,\"end\":1290221,\"confidence\":0.7737627000000000254686938205850310623645782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1299970,\"end\":1300165,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And are you able to describe what your daily routine was like?\",\"start\":1300311,\"end\":1304131,\"confidence\":0.882917500000000021742607714259065687656402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305530,\"end\":1307635,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308542,\"end\":1308818,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308883,\"end\":1314455,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315533,\"end\":1317450,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318230,\"end\":1323487,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332213,\"end\":1335603,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, following school, uh, what would you do after school had finished?\",\"start\":1335829,\"end\":1341059,\"confidence\":0.90609664000000000871892780196503736078739166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449378,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462610,\"confidence\":0.6686832000000000331141336573637090623378753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?\",\"start\":1462789,\"end\":1467093,\"confidence\":0.5309274999999999966604491419275291264057159423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468460,\"end\":1470227,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470930,\"end\":1471012,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504223,\"confidence\":0.51173550000000000981259518084698356688022613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah, actually, when they seen it, they would intervene.\",\"start\":1505860,\"end\":1508833,\"confidence\":0.7943756600000000389627530239522457122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509589,\"end\":1512530,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1513832,\"end\":1514411,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1524850,\"end\":1526810,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you.\",\"start\":1527300,\"end\":1532250,\"confidence\":0.61424135999999995849663037006394006311893463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then that's what happened.\",\"start\":1533440,\"end\":1535100,\"confidence\":0.6208209399999999877906020628870464861392974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535640,\"end\":1537900,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538100,\"end\":1543740,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543740,\"end\":1544380,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544380,\"end\":1548120,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing\\u2014 basically they'd be standing in the main hall for hours and hours at a time.\",\"start\":1554061,\"end\":1562069,\"confidence\":0.5261223999999999900722968959598802030086517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562507,\"end\":1564408,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564456,\"end\":1565285,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627499,\"end\":1631897,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How the what?\",\"start\":1632677,\"end\":1633180,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally?\",\"start\":1633910,\"end\":1636260,\"confidence\":0.8517067000000000387416321245837025344371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643916,\"end\":1645217,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.\",\"start\":1701230,\"end\":1708473,\"confidence\":0.597623000000000015319301382987760007381439208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709106,\"end\":1711493,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1714047,\"end\":1727371,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727597,\"end\":1729310,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1730022,\"end\":1735452,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.74903595000000000592166315982467494904994964599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1963010,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.67961050000000000625988150204648263752460479736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1978810,\"end\":1980190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They did stop you from calling your family and contact your family, aye.\",\"start\":1980190,\"end\":1983570,\"confidence\":0.59080553000000002317193548151408322155475616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034297,\"confidence\":0.78584343000000000944993416851502843201160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036105,\"end\":2044246,\"confidence\":0.51946955999999999686878027205239050090312957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.70739435999999999982179588187136687338352203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I said they would physically want to Yeah, sometimes.\",\"start\":2115789,\"end\":2123047,\"confidence\":0.82123953000000005086889132144278846681118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know them all, they've run me all like that.\",\"start\":2129328,\"end\":2131269,\"confidence\":0.64764224999999997489652514559566043317317962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I don't know, some of them, isn't it?\",\"start\":2132560,\"end\":2135034,\"confidence\":0.55134019999999994698924865588196553289890289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2135902,\"end\":2140449,\"confidence\":0.74063473999999995811549524660222232341766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141172,\"end\":2141397,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260850,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a\\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.\",\"start\":2275130,\"end\":2279010,\"confidence\":0.6712509399999999626373892169794999063014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\\u2014 he used to make homemade wine and things like that.\",\"start\":2279010,\"end\":2285730,\"confidence\":0.8557960000000000011510792319313623011112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322133,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322570,\"end\":2325271,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":2325821,\"end\":2326517,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Don't worry about it.\",\"start\":2326630,\"end\":2328491,\"confidence\":0.6916832299999999822404106453177519142627716064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329202,\"end\":2336181,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336424,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.91313259999999996097130861016921699047088623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.89375320000000002540474497436662204563617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489232,\"end\":2494555,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495005,\"end\":2496870,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554080,\"end\":2556680,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556680,\"end\":2561090,\"confidence\":0.508991500000000041126213545794598758220672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561560,\"end\":2563570,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes.\",\"start\":2563940,\"end\":2565540,\"confidence\":0.88111806000000003624705868787714280188083648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember him.\",\"start\":2565540,\"end\":2566170,\"confidence\":0.68894580000000005259863655737717635929584503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to him, you know what I mean?\",\"start\":2566460,\"end\":2569610,\"confidence\":0.7905246999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Vincent Hayes.\",\"start\":2569860,\"end\":2571120,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571120,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573260,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened to him?\",\"start\":2573260,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit of freedom punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.74022419999999999884465751165407709777355194091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591792,\"end\":2601697,\"confidence\":0.5276482700000000303219849229208193719387054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.\",\"start\":2655800,\"end\":2664044,\"confidence\":0.57213444000000002187533709729905240237712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would phone up and things like that.\",\"start\":2664093,\"end\":2665599,\"confidence\":0.836936600000000030519231586367823183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it.\",\"start\":2665712,\"end\":2669323,\"confidence\":0.54766389999999998128288325460744090378284454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2669501,\"end\":2669858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and slapped with my plumsaw.\",\"start\":2904845,\"end\":2912269,\"confidence\":0.718121950000000008884626367944292724132537841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.59461975000000000246558329308754764497280120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959085,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could have been anything.\",\"start\":2959602,\"end\":2960410,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960507,\"end\":2961363,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me get done.\",\"start\":2961848,\"end\":2964560,\"confidence\":0.60852150000000004848033086091163568198680877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965612,\"end\":2967008,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978790,\"end\":2981883,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.76763360000000002703046675378573127090930938720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm, Brother Ryan?\",\"start\":3206946,\"end\":3209829,\"confidence\":0.92813460000000003180531393809360451996326446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it's just basically just kind of jumped to jump to the road.\",\"start\":3333117,\"end\":3335871,\"confidence\":0.69583344000000002527173137423233129084110260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just jumped.\",\"start\":3336999,\"end\":3337514,\"confidence\":0.493463900000000010859224630621611140668392181396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, and then after he came and spoke to me, what did he say?\",\"start\":3338062,\"end\":3349287,\"confidence\":0.88879520000000000745643546906649135053157806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you.\",\"start\":3350850,\"end\":3352277,\"confidence\":0.5920098400000000093967855718801729381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She thought you seen something.\",\"start\":3352589,\"end\":3353721,\"confidence\":0.75459529999999996885406972069176845252513885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He didn't.\",\"start\":3353820,\"end\":3354246,\"confidence\":0.618294899999999980622078510350547730922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550810,\"confidence\":0.496554200000000001136157834480400197207927703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551290,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562640,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way.\",\"start\":3562640,\"end\":3564800,\"confidence\":0.55746335000000002413145239188452251255512237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jump in, I'll drop you off, just go in the back.\",\"start\":3564800,\"end\":3567270,\"confidence\":0.7554183599999999554341911789379082620143890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569280,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an tanic colour escort.\",\"start\":3569280,\"end\":3572545,\"confidence\":0.80470399999999997486810343616525642573833465576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572960,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3583380,\"end\":3594920,\"confidence\":0.5950811000000000294818391921580769121646881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594920,\"end\":3598745,\"confidence\":0.59626480000000003922622227037209086120128631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604590,\"confidence\":0.7525349999999999539568307227455079555511474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.7291296000000000443463932242593728005886077880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694889,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695630,\"end\":3697789,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3697966,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never get worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.669396199999999996776978150592185556888580322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3831946,\"end\":3840057,\"confidence\":0.8507331000000000198468796952511183917522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were secret passages?\",\"start\":3840937,\"end\":3841785,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3843490,\"end\":3844804,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844885,\"end\":3851020,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Darmans?\",\"start\":3851020,\"end\":3854658,\"confidence\":0.8623779400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into this secret passage?\",\"start\":3870555,\"end\":3872446,\"confidence\":0.845631360000000054100155466585420072078704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872511,\"end\":3877411,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.\",\"start\":3878010,\"end\":3886000,\"confidence\":0.50212789999999996037871596854529343545436859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3886000,\"end\":3889170,\"confidence\":0.8797506999999999965922370392945595085620880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.\",\"start\":3889420,\"end\":3901120,\"confidence\":0.86380774000000004608779136106022633612155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just his, just in the whole, but his room was up in that area.\",\"start\":3901120,\"end\":3910850,\"confidence\":0.90624110000000002163034196200896985828876495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53123313000000005335010655471705831587314605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3954800,\"end\":3960824,\"confidence\":0.797679959999999965702954796142876148223876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960937,\"end\":3963089,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what else?\",\"start\":3964958,\"end\":3965379,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965509,\"end\":3967858,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, like, was dressed in black.\",\"start\":3968036,\"end\":3971115,\"confidence\":0.88590270000000004291251798349549062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was dressed in black?\",\"start\":3972229,\"end\":3973068,\"confidence\":0.65736746999999995377805817042826674878597259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows.\",\"start\":3973430,\"end\":3974482,\"confidence\":0.80338407000000000568462610317510552704334259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't wear black robes.\",\"start\":3974663,\"end\":3976012,\"confidence\":0.702085260000000044300350054982118308544158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987801,\"confidence\":0.50852065999999995771219118978478945791721343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988749,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097789,\"end\":4100239,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100625,\"end\":4109163,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109727,\"end\":4115600,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.75034270000000002909246177296154201030731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to Dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.91003080000000002858229208868579007685184478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically fear.\",\"start\":4359390,\"end\":4360725,\"confidence\":0.6935652500000000220126139538479037582874298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376331,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I don't know.\",\"start\":4412198,\"end\":4413500,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I mean, I don't know.\",\"start\":4415320,\"end\":4417337,\"confidence\":0.6058152999999999455127408509724773466587066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421123,\"end\":4421940,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438581,\"end\":4439534,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the boys, mostly all the boys and the police did.\",\"start\":4440487,\"end\":4442410,\"confidence\":0.73462784000000003192809572283294983208179473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442668,\"end\":4444219,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447469,\"end\":4449322,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449725,\"end\":4450288,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456728,\"end\":4459657,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, staff witnessed as well.\",\"start\":4460107,\"end\":4461363,\"confidence\":0.81784546000000002408114596619270741939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, they witnessed it, yeah.\",\"start\":4461813,\"end\":4462778,\"confidence\":0.649465399999999970503949953126721084117889404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498952,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling to believe me.\",\"start\":4499692,\"end\":4505406,\"confidence\":0.686466699999999985237764121848158538341522216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was missing it for no reason.\",\"start\":4505722,\"end\":4507786,\"confidence\":0.594355100000000025062263375730253756046295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520598,\"end\":4522197,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522778,\"end\":4525524,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was making things up.\",\"start\":4526009,\"end\":4527059,\"confidence\":0.5468828999999999496139935217797756195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4533695,\"end\":4537176,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543547,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, completely different thing.\",\"start\":4569822,\"end\":4574221,\"confidence\":0.698113259999999957727823129971511662006378173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.\",\"start\":4592199,\"end\":4608525,\"confidence\":0.6218775500000000011624479157035239040851593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610940,\"end\":4613263,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's about it, thank you, Mr. Will.\",\"start\":4649920,\"end\":4651800,\"confidence\":0.77710855000000000902815600056783296167850494384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4651800,\"end\":4653400,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653400,\"end\":4656740,\"confidence\":0.76433220000000001714823838483425788581371307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672493,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.\",\"start\":4672735,\"end\":4680001,\"confidence\":0.8282021999999999994912514011957682669162750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680115,\"end\":4681515,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember his name.\",\"start\":4681596,\"end\":4682736,\"confidence\":0.50792230000000004874749492955743335187435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.\",\"start\":4688327,\"end\":4716430,\"confidence\":0.7480900999999999800849082021159119904041290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then they may end up actually having a name for him or knowing what his role was.\",\"start\":4716430,\"end\":4721030,\"confidence\":0.87298690000000001010249661703710444271564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4725820,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman?\",\"start\":4726410,\"end\":4728490,\"confidence\":0.90480009999999999603659261993016116321086883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There must be a reason as to why you called him\\u2014 I can no longer hear the end of it.\",\"start\":4728490,\"end\":4732800,\"confidence\":0.57662004000000000036862957131233997642993927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the storey was that He gave up his house and went and lived in a cave.\",\"start\":4732870,\"end\":4739239,\"confidence\":0.73806804000000003629367029134300537407398223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739900,\"end\":4741547,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741595,\"end\":4746457,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just put caveman, teacher, long hair, big beard.\",\"start\":4747427,\"end\":4753344,\"confidence\":0.611238539999999996865653884015046060085296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753392,\"end\":4758018,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4758988,\"end\":4759392,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759877,\"end\":4760524,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761171,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse?\",\"start\":4792498,\"end\":4793191,\"confidence\":0.52516883999999997012508856641943566501140594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any neglect?\",\"start\":4793240,\"end\":4793966,\"confidence\":0.67591239999999996879154195994487963616847991943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.\",\"start\":4794272,\"end\":4802381,\"confidence\":0.83810609999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4806132,\"end\":4807645,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809320,\"end\":4815601,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because they were all here, innit?\",\"start\":4816761,\"end\":4817985,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818050,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931025,\"end\":4931622,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4932783,\"end\":4942125,\"confidence\":0.857187900000000002620481609483249485492706298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, really, no, not at all.\",\"start\":5013510,\"end\":5014767,\"confidence\":0.5623135599999999900688862908282317221164703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd probably been explaining to my mother and father and things like that.\",\"start\":5015572,\"end\":5018344,\"confidence\":0.7789619599999999532968786297715269029140472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022342,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022876,\"end\":5025658,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034398,\"end\":5038649,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067981,\"end\":5069462,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069624,\"end\":5070405,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079709,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5082407,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088556,\"end\":5089412,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109475,\"confidence\":0.88606890000000004814495468963286839425563812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how, um, the experience affected your sleep and your behaviour?\",\"start\":5211484,\"end\":5217164,\"confidence\":0.7464197999999999666442818124778568744659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.\",\"start\":5218532,\"end\":5227494,\"confidence\":0.89957900000000001750066758177126757800579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take him in a good way, but how he\\u2014 Yeah, so I just put, I had flashbacks about it.\",\"start\":5419206,\"end\":5429056,\"confidence\":0.67364990000000002368096829741261899471282958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429121,\"end\":5430902,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431388,\"end\":5432683,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433071,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438022,\"end\":5440404,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.857866000000000017422507880837656557559967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies, as they called them.\",\"start\":5490674,\"end\":5497618,\"confidence\":0.720177599999999973334752212394960224628448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Jellies?\",\"start\":5500527,\"end\":5500883,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5502207,\"end\":5505212,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name, you know.\",\"start\":5507408,\"end\":5508617,\"confidence\":0.797101300000000012602185961441136896610260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508681,\"end\":5511501,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a tablet thing, isn't it?\",\"start\":5512290,\"end\":5513660,\"confidence\":0.83521889999999998632773667850415222346782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5513708,\"end\":5515819,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?\",\"start\":5517897,\"end\":5523474,\"confidence\":0.80590470000000002936957343990798108279705047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527358,\"end\":5529018,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529389,\"end\":5530211,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531452,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540270,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573331,\"end\":5575200,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575249,\"end\":5576500,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576647,\"end\":5577833,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584849,\"end\":5587476,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"100%.\",\"start\":5587640,\"end\":5588668,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't get any sleep.\",\"start\":5588766,\"end\":5589940,\"confidence\":0.899482200000000009509903975413180887699127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645900,\"end\":5649206,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.\",\"start\":5650222,\"end\":5655791,\"confidence\":0.8764035999999999493326185984187759459018707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656892,\"end\":5659175,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5710095,\"end\":5712459,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713155,\"end\":5718158,\"confidence\":0.80424510000000004605880121744121424853801727294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things, anger issues and things like that.\",\"start\":5719054,\"end\":5722184,\"confidence\":0.92861340000000003325197894810116849839687347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.5731674399999999724997223893296904861927032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like any mental health?\",\"start\":5989508,\"end\":5990440,\"confidence\":0.72939629999999999743209855296299792826175689697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, it's my mental health, probably.\",\"start\":5990809,\"end\":5993217,\"confidence\":0.64118934000000005202224429012858308851718902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.761217400000000044002490540151484310626983642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't want to go to court.\",\"start\":6095239,\"end\":6096142,\"confidence\":0.90892994000000004728434532808023504912853240966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096770,\"end\":6099139,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099493,\"end\":6103184,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103297,\"end\":6104646,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108025,\"end\":6108123,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108595,\"end\":6114538,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.716849199999999964205699143349193036556243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132698,\"confidence\":0.73194049999999999389643789982073940336704254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6214350,\"end\":6219524,\"confidence\":0.67344517000000003736914777618949301540851593017578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223599,\"end\":6225346,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225540,\"end\":6227545,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.78130924999999995517185880089527927339076995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.\",\"start\":6535392,\"end\":6570875,\"confidence\":0.8213330500000000089499962996342219412326812744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, fantastic.\",\"start\":6571630,\"end\":6573060,\"confidence\":0.90055059999999997888409097868134267628192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.85296494000000000479388972962624393403530120849609375,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:55:40 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
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[2026-08-19 16:55:57] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=processing (check #0)  
[2026-08-19 16:56:00] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:56:00] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You 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evidence?","start":158210,"end":163555,"confidence":0.9184065500000000437097469330183230340480804443359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":167803,"end":167965,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where is it where you grew up, Matthew?","start":168289,"end":172404,"confidence":0.8914301399999999819812046553124673664569854736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Johnston.","start":173560,"end":173916,"confidence":0.73393655000000002086579797833110205829143524169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where?","start":175048,"end":175210,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, Johnston?","start":175275,"end":176052,"confidence":0.52456236000000000530008037458173930644989013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Johnston, yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan.","start":187332,"end":188794,"confidence":0.74111029999999999962057017910410650074481964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan Street.","start":190849,"end":198011,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan Street.","start":198500,"end":199991,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Buchanan Street.","start":200138,"end":200843,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies, apologies.","start":200892,"end":201908,"confidence":0.51501719999999995280859366175718605518341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Within this family home, who lived there with you?","start":204714,"end":206904,"confidence":0.88781820000000000181472614713129587471485137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, my mother, my father, and my two brothers and two sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294993,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295074,"end":296461,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.","start":296703,"end":301850,"confidence":0.59629600000000004822453547603799961507320404052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314232,"end":315512,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, I've got\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.9244670999999999860818888919311575591564178466796875},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329216,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329674,"end":330656,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331229,"end":331409,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375122,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375527,"end":375706,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375771,"end":378287,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was a teenage child whose parents were paying tuition for school.","start":378757,"end":384645,"confidence":0.51237509999999997223341097196680493652820587158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385203,"end":386385,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":497174,"end":506657,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Me?","start":508935,"end":509015,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got some ones?","start":509096,"end":509954,"confidence":0.80428200000000005243094847173779271543025970458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":511102,"end":511458,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511749,"end":513383,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":514273,"end":519414,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as ever separate us when he appeared here.","start":520011,"end":523986,"confidence":0.52322005999999998682170598840457387268543243408203125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think about.","start":571819,"end":573653,"confidence":0.56259899999999996023092307950719259679317474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just something that when they told me, I had no choice, if you know what I mean.","start":573751,"end":578135,"confidence":0.58751242999999997440596644082688726484775543212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, something that come in and says, uh, I'm not going.","start":578587,"end":587439,"confidence":0.61452127000000000833779267850331962108612060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591687,"end":592111,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592160,"end":593300,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596710,"end":598961,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599010,"end":599190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Something I didn't really think about as when they told me I had no choice.","start":647554,"end":652345,"confidence":0.4992752400000000090329876911710016429424285888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't something I could turn around and say I wasn't going.","start":652858,"end":655390,"confidence":0.58641445999999997074070279268198646605014801025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691250,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691250,"end":692950,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692950,"end":694960,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695150,"end":695770,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":695770,"end":697910,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698090,"end":700010,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706600,"end":709740,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.","start":710450,"end":715230,"confidence":0.5917365599999999670188799427705816924571990966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":715820,"end":722100,"confidence":0.54874820000000001929407744682976044714450836181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes, his name was.","start":732040,"end":741080,"confidence":0.8704697500000000420783408117131330072879791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":856340,"end":871941,"confidence":0.92374849999999997240962557043530978262424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that correct?","start":872807,"end":874153,"confidence":0.83874360000000003356745992277865298092365264892578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.92147820000000002504947360648657195270061492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.5977744499999999572281694781850092113018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898967,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's.","start":900249,"end":901125,"confidence":0.82810550000000004988720547771663405001163482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"St Ninian's House of Falkland.","start":902600,"end":904651,"confidence":0.8196480999999999905725189819349907338619232177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904700,"end":905511,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm, or was you sharing?","start":1090060,"end":1092519,"confidence":0.89878380000000002159055156880640424787998199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory, and if you had access to natural light?","start":1102226,"end":1107209,"confidence":0.907644569999999983878069542697630822658538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110740,"end":1113310,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it.","start":1113570,"end":1115408,"confidence":0.6846254000000000505821162732900120317935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118194,"end":1122504,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123324,"end":1125319,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245556,"end":1252796,"confidence":0.7663932399999999756090574010158888995647430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"On the weekend.","start":1289483,"end":1290221,"confidence":0.7737627000000000254686938205850310623645782470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1299970,"end":1300165,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And are you able to describe what your daily routine was like?","start":1300311,"end":1304131,"confidence":0.882917500000000021742607714259065687656402587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305530,"end":1307635,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308542,"end":1308818,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308883,"end":1314455,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315533,"end":1317450,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318230,"end":1323487,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332213,"end":1335603,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, following school, uh, what would you do after school had finished?","start":1335829,"end":1341059,"confidence":0.90609664000000000871892780196503736078739166259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449378,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462610,"confidence":0.6686832000000000331141336573637090623378753662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?","start":1462789,"end":1467093,"confidence":0.5309274999999999966604491419275291264057159423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468460,"end":1470227,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470930,"end":1471012,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504223,"confidence":0.51173550000000000981259518084698356688022613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah, actually, when they seen it, they would intervene.","start":1505860,"end":1508833,"confidence":0.7943756600000000389627530239522457122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509589,"end":1512530,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1513832,"end":1514411,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1524850,"end":1526810,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you.","start":1527300,"end":1532250,"confidence":0.61424135999999995849663037006394006311893463134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then that's what happened.","start":1533440,"end":1535100,"confidence":0.6208209399999999877906020628870464861392974853515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535640,"end":1537900,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538100,"end":1543740,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543740,"end":1544380,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544380,"end":1548120,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing\u2014 basically they'd be standing in the main hall for hours and hours at a time.","start":1554061,"end":1562069,"confidence":0.5261223999999999900722968959598802030086517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562507,"end":1564408,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564456,"end":1565285,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627499,"end":1631897,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"How the what?","start":1632677,"end":1633180,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally?","start":1633910,"end":1636260,"confidence":0.8517067000000000387416321245837025344371795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643916,"end":1645217,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.","start":1701230,"end":1708473,"confidence":0.597623000000000015319301382987760007381439208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709106,"end":1711493,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1714047,"end":1727371,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727597,"end":1729310,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1730022,"end":1735452,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.74903595000000000592166315982467494904994964599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1963010,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.","start":1970190,"end":1977190,"confidence":0.67961050000000000625988150204648263752460479736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1978810,"end":1980190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"They did stop you from calling your family and contact your family, aye.","start":1980190,"end":1983570,"confidence":0.59080553000000002317193548151408322155475616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034297,"confidence":0.78584343000000000944993416851502843201160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036105,"end":2044246,"confidence":0.51946955999999999686878027205239050090312957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.70739435999999999982179588187136687338352203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I said they would physically want to Yeah, sometimes.","start":2115789,"end":2123047,"confidence":0.82123953000000005086889132144278846681118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know them all, they've run me all like that.","start":2129328,"end":2131269,"confidence":0.64764224999999997489652514559566043317317962646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I don't know, some of them, isn't it?","start":2132560,"end":2135034,"confidence":0.55134019999999994698924865588196553289890289306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2135902,"end":2140449,"confidence":0.74063473999999995811549524660222232341766357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141172,"end":2141397,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260850,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.","start":2275130,"end":2279010,"confidence":0.6712509399999999626373892169794999063014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\u2014 he used to make homemade wine and things like that.","start":2279010,"end":2285730,"confidence":0.8557960000000000011510792319313623011112213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322133,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322570,"end":2325271,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":2325821,"end":2326517,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Don't worry about it.","start":2326630,"end":2328491,"confidence":0.6916832299999999822404106453177519142627716064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329202,"end":2336181,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336424,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.91313259999999996097130861016921699047088623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.89375320000000002540474497436662204563617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489232,"end":2494555,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495005,"end":2496870,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was quite a lot of people getting it.","start":2554080,"end":2556680,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556680,"end":2561090,"confidence":0.508991500000000041126213545794598758220672607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561560,"end":2563570,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes.","start":2563940,"end":2565540,"confidence":0.88111806000000003624705868787714280188083648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember him.","start":2565540,"end":2566170,"confidence":0.68894580000000005259863655737717635929584503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to him, you know what I mean?","start":2566460,"end":2569610,"confidence":0.7905246999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Vincent Hayes.","start":2569860,"end":2571120,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571120,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573260,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened to him?","start":2573260,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit of freedom punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.74022419999999999884465751165407709777355194091796875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591792,"end":2601697,"confidence":0.5276482700000000303219849229208193719387054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.","start":2655800,"end":2664044,"confidence":0.57213444000000002187533709729905240237712860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They would phone up and things like that.","start":2664093,"end":2665599,"confidence":0.836936600000000030519231586367823183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it.","start":2665712,"end":2669323,"confidence":0.54766389999999998128288325460744090378284454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2669501,"end":2669858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and slapped with my plumsaw.","start":2904845,"end":2912269,"confidence":0.718121950000000008884626367944292724132537841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.59461975000000000246558329308754764497280120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959085,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could have been anything.","start":2959602,"end":2960410,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960507,"end":2961363,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me get done.","start":2961848,"end":2964560,"confidence":0.60852150000000004848033086091163568198680877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965612,"end":2967008,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978790,"end":2981883,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.76763360000000002703046675378573127090930938720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm, Brother Ryan?","start":3206946,"end":3209829,"confidence":0.92813460000000003180531393809360451996326446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it's just basically just kind of jumped to jump to the road.","start":3333117,"end":3335871,"confidence":0.69583344000000002527173137423233129084110260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They just jumped.","start":3336999,"end":3337514,"confidence":0.493463900000000010859224630621611140668392181396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, and then after he came and spoke to me, what did he say?","start":3338062,"end":3349287,"confidence":0.88879520000000000745643546906649135053157806396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, he didn't see you.","start":3350850,"end":3352277,"confidence":0.5920098400000000093967855718801729381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"She thought you seen something.","start":3352589,"end":3353721,"confidence":0.75459529999999996885406972069176845252513885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"He didn't.","start":3353820,"end":3354246,"confidence":0.618294899999999980622078510350547730922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550810,"confidence":0.496554200000000001136157834480400197207927703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551290,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562640,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way.","start":3562640,"end":3564800,"confidence":0.55746335000000002413145239188452251255512237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jump in, I'll drop you off, just go in the back.","start":3564800,"end":3567270,"confidence":0.7554183599999999554341911789379082620143890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569280,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an tanic colour escort.","start":3569280,"end":3572545,"confidence":0.80470399999999997486810343616525642573833465576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572960,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3583380,"end":3594920,"confidence":0.5950811000000000294818391921580769121646881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to be every fortnight, you saw You see, things you didn't get him.","start":3594920,"end":3598745,"confidence":0.59626480000000003922622227037209086120128631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just try and catch up on the notes real quick.","start":3600180,"end":3604590,"confidence":0.7525349999999999539568307227455079555511474609375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I ran away once as well.","start":3680810,"end":3682085,"confidence":0.7291296000000000443463932242593728005886077880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694889,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695630,"end":3697789,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3697966,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never get worse.","start":3759269,"end":3762714,"confidence":0.669396199999999996776978150592185556888580322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3831946,"end":3840057,"confidence":0.8507331000000000198468796952511183917522430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There were secret passages?","start":3840937,"end":3841785,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3843490,"end":3844804,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844885,"end":3851020,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Darmans?","start":3851020,"end":3854658,"confidence":0.8623779400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into this secret passage?","start":3870555,"end":3872446,"confidence":0.845631360000000054100155466585420072078704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872511,"end":3877411,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.","start":3878010,"end":3886000,"confidence":0.50212789999999996037871596854529343545436859130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"But there wasn't just one, there were umpteen, it went to different areas.","start":3886000,"end":3889170,"confidence":0.8797506999999999965922370392945595085620880126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.","start":3889420,"end":3901120,"confidence":0.86380774000000004608779136106022633612155914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just his, just in the whole, but his room was up in that area.","start":3901120,"end":3910850,"confidence":0.90624110000000002163034196200896985828876495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53123313000000005335010655471705831587314605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3954800,"end":3960824,"confidence":0.797679959999999965702954796142876148223876953125},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960937,"end":3963089,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what else?","start":3964958,"end":3965379,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965509,"end":3967858,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, like, was dressed in black.","start":3968036,"end":3971115,"confidence":0.88590270000000004291251798349549062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was dressed in black?","start":3972229,"end":3973068,"confidence":0.65736746999999995377805817042826674878597259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows.","start":3973430,"end":3974482,"confidence":0.80338407000000000568462610317510552704334259033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't wear black robes.","start":3974663,"end":3976012,"confidence":0.702085260000000044300350054982118308544158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987801,"confidence":0.50852065999999995771219118978478945791721343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988749,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097789,"end":4100239,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100625,"end":4109163,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109727,"end":4115600,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.75034270000000002909246177296154201030731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to Dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.91003080000000002858229208868579007685184478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically fear.","start":4359390,"end":4360725,"confidence":0.6935652500000000220126139538479037582874298095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376331,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I don't know.","start":4412198,"end":4413500,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I mean, I don't know.","start":4415320,"end":4417337,"confidence":0.6058152999999999455127408509724773466587066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421123,"end":4421940,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438581,"end":4439534,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the boys, mostly all the boys and the police did.","start":4440487,"end":4442410,"confidence":0.73462784000000003192809572283294983208179473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, witnessed and things like that.","start":4442668,"end":4444219,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447469,"end":4449322,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449725,"end":4450288,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456728,"end":4459657,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, staff witnessed as well.","start":4460107,"end":4461363,"confidence":0.81784546000000002408114596619270741939544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, they witnessed it, yeah.","start":4461813,"end":4462778,"confidence":0.649465399999999970503949953126721084117889404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498952,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling to believe me.","start":4499692,"end":4505406,"confidence":0.686466699999999985237764121848158538341522216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was missing it for no reason.","start":4505722,"end":4507786,"confidence":0.594355100000000025062263375730253756046295166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520598,"end":4522197,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They spoke that they said it was business as usual and things like that.","start":4522778,"end":4525524,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was making things up.","start":4526009,"end":4527059,"confidence":0.5468828999999999496139935217797756195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4533695,"end":4537176,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543547,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, completely different thing.","start":4569822,"end":4574221,"confidence":0.698113259999999957727823129971511662006378173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.","start":4592199,"end":4608525,"confidence":0.6218775500000000011624479157035239040851593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I mean, I rebel against it.","start":4610940,"end":4613263,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"That's about it, thank you, Mr. Will.","start":4649920,"end":4651800,"confidence":0.77710855000000000902815600056783296167850494384765625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4651800,"end":4653400,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653400,"end":4656740,"confidence":0.76433220000000001714823838483425788581371307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672493,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.","start":4672735,"end":4680001,"confidence":0.8282021999999999994912514011957682669162750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680115,"end":4681515,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember his name.","start":4681596,"end":4682736,"confidence":0.50792230000000004874749492955743335187435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.","start":4688327,"end":4716430,"confidence":0.7480900999999999800849082021159119904041290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then they may end up actually having a name for him or knowing what his role was.","start":4716430,"end":4721030,"confidence":0.87298690000000001010249661703710444271564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"But yeah, of course, that's fine.","start":4724830,"end":4725820,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman?","start":4726410,"end":4728490,"confidence":0.90480009999999999603659261993016116321086883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"There must be a reason as to why you called him\u2014 I can no longer hear the end of it.","start":4728490,"end":4732800,"confidence":0.57662004000000000036862957131233997642993927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And the storey was that He gave up his house and went and lived in a cave.","start":4732870,"end":4739239,"confidence":0.73806804000000003629367029134300537407398223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739900,"end":4741547,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741595,"end":4746457,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just put caveman, teacher, long hair, big beard.","start":4747427,"end":4753344,"confidence":0.611238539999999996865653884015046060085296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753392,"end":4758018,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4758988,"end":4759392,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759877,"end":4760524,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761171,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse?","start":4792498,"end":4793191,"confidence":0.52516883999999997012508856641943566501140594482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any neglect?","start":4793240,"end":4793966,"confidence":0.67591239999999996879154195994487963616847991943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.","start":4794272,"end":4802381,"confidence":0.83810609999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4806132,"end":4807645,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809320,"end":4815601,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Because they were all here, innit?","start":4816761,"end":4817985,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818050,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931025,"end":4931622,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4932783,"end":4942125,"confidence":0.857187900000000002620481609483249485492706298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, really, no, not at all.","start":5013510,"end":5014767,"confidence":0.5623135599999999900688862908282317221164703369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd probably been explaining to my mother and father and things like that.","start":5015572,"end":5018344,"confidence":0.7789619599999999532968786297715269029140472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022342,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022876,"end":5025658,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034398,"end":5038649,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067981,"end":5069462,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069624,"end":5070405,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079709,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5082407,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088556,"end":5089412,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined back in second year or third year, I think maybe it was.","start":5105143,"end":5109475,"confidence":0.88606890000000004814495468963286839425563812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how, um, the experience affected your sleep and your behaviour?","start":5211484,"end":5217164,"confidence":0.7464197999999999666442818124778568744659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.","start":5218532,"end":5227494,"confidence":0.89957900000000001750066758177126757800579071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"C","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I take him in a good way, but how he\u2014 Yeah, so I just put, I had flashbacks about it.","start":5419206,"end":5429056,"confidence":0.67364990000000002368096829741261899471282958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429121,"end":5430902,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431388,"end":5432683,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433071,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438022,"end":5440404,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.857866000000000017422507880837656557559967041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies, as they called them.","start":5490674,"end":5497618,"confidence":0.720177599999999973334752212394960224628448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Jellies?","start":5500527,"end":5500883,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry to ask, but what are jellies?","start":5502207,"end":5505212,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name, you know.","start":5507408,"end":5508617,"confidence":0.797101300000000012602185961441136896610260009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508681,"end":5511501,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a tablet thing, isn't it?","start":5512290,"end":5513660,"confidence":0.83521889999999998632773667850415222346782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5513708,"end":5515819,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?","start":5517897,"end":5523474,"confidence":0.80590470000000002936957343990798108279705047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527358,"end":5529018,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529389,"end":5530211,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531452,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540270,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573331,"end":5575200,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575249,"end":5576500,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576647,"end":5577833,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584849,"end":5587476,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"100%.","start":5587640,"end":5588668,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't get any sleep.","start":5588766,"end":5589940,"confidence":0.899482200000000009509903975413180887699127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645900,"end":5649206,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.","start":5650222,"end":5655791,"confidence":0.8764035999999999493326185984187759459018707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656892,"end":5659175,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5710095,"end":5712459,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713155,"end":5718158,"confidence":0.80424510000000004605880121744121424853801727294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things, anger issues and things like that.","start":5719054,"end":5722184,"confidence":0.92861340000000003325197894810116849839687347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.5731674399999999724997223893296904861927032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So like any mental health?","start":5989508,"end":5990440,"confidence":0.72939629999999999743209855296299792826175689697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it's my mental health, probably.","start":5990809,"end":5993217,"confidence":0.64118934000000005202224429012858308851718902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"B","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.","start":6082675,"end":6090199,"confidence":0.761217400000000044002490540151484310626983642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't want to go to court.","start":6095239,"end":6096142,"confidence":0.90892994000000004728434532808023504912853240966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096770,"end":6099139,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099493,"end":6103184,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103297,"end":6104646,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108025,"end":6108123,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108595,"end":6114538,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with the rest of my life.","start":6121303,"end":6122792,"confidence":0.716849199999999964205699143349193036556243896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132698,"confidence":0.73194049999999999389643789982073940336704254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.","start":6214350,"end":6219524,"confidence":0.67344517000000003736914777618949301540851593017578125},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223599,"end":6225346,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225540,"end":6227545,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.78130924999999995517185880089527927339076995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.","start":6535392,"end":6570875,"confidence":0.8213330500000000089499962996342219412326812744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, fantastic.","start":6571630,"end":6573060,"confidence":0.90055059999999997888409097868134267628192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.85296494000000000479388972962624393403530120849609375,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:56:00 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":2920,\"end\":2984,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Matthew Ross?\",\"start\":3033,\"end\":5307,\"confidence\":0.89815502999999996536217850007233209908008575439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, you are.\",\"start\":5616,\"end\":6282,\"confidence\":0.53810864999999996616253383763250894844532012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Matthew, it's James calling from MMA Legal.\",\"start\":7078,\"end\":9140,\"confidence\":0.922669350000000054734528021072037518024444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you 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apologies.\",\"start\":200892,\"end\":201908,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine 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Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294993,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295074,\"end\":296461,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.\",\"start\":296703,\"end\":301850,\"confidence\":0.59629600000000004822453547603799961507320404052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314232,\"end\":315512,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, I've got\\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.9244670999999999860818888919311575591564178466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329216,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329674,\"end\":330656,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331229,\"end\":331409,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375122,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375527,\"end\":375706,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375771,\"end\":378287,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378757,\"end\":384645,\"confidence\":0.51237509999999997223341097196680493652820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385203,\"end\":386385,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":497174,\"end\":506657,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Me?\",\"start\":508935,\"end\":509015,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got some ones?\",\"start\":509096,\"end\":509954,\"confidence\":0.80428200000000005243094847173779271543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":511102,\"end\":511458,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511749,\"end\":513383,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":514273,\"end\":519414,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as ever separate us when he appeared here.\",\"start\":520011,\"end\":523986,\"confidence\":0.52322005999999998682170598840457387268543243408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think about.\",\"start\":571819,\"end\":573653,\"confidence\":0.56259899999999996023092307950719259679317474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just something that when they told me, I had no choice, if you know what I mean.\",\"start\":573751,\"end\":578135,\"confidence\":0.58751242999999997440596644082688726484775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, something that come in and says, uh, I'm not going.\",\"start\":578587,\"end\":587439,\"confidence\":0.61452127000000000833779267850331962108612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591687,\"end\":592111,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592160,\"end\":593300,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596710,\"end\":598961,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599010,\"end\":599190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about as when they told me I had no choice.\",\"start\":647554,\"end\":652345,\"confidence\":0.4992752400000000090329876911710016429424285888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't something I could turn around and say I wasn't going.\",\"start\":652858,\"end\":655390,\"confidence\":0.58641445999999997074070279268198646605014801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691250,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691250,\"end\":692950,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692950,\"end\":694960,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695150,\"end\":695770,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":695770,\"end\":697910,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698090,\"end\":700010,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706600,\"end\":709740,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.\",\"start\":710450,\"end\":715230,\"confidence\":0.5917365599999999670188799427705816924571990966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":715820,\"end\":722100,\"confidence\":0.54874820000000001929407744682976044714450836181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes, his name was.\",\"start\":732040,\"end\":741080,\"confidence\":0.8704697500000000420783408117131330072879791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":856340,\"end\":871941,\"confidence\":0.92374849999999997240962557043530978262424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that correct?\",\"start\":872807,\"end\":874153,\"confidence\":0.83874360000000003356745992277865298092365264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.92147820000000002504947360648657195270061492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.5977744499999999572281694781850092113018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898967,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's.\",\"start\":900249,\"end\":901125,\"confidence\":0.82810550000000004988720547771663405001163482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St Ninian's House of Falkland.\",\"start\":902600,\"end\":904651,\"confidence\":0.8196480999999999905725189819349907338619232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904700,\"end\":905511,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm, or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89878380000000002159055156880640424787998199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory, and if you had access to natural light?\",\"start\":1102226,\"end\":1107209,\"confidence\":0.907644569999999983878069542697630822658538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110740,\"end\":1113310,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it.\",\"start\":1113570,\"end\":1115408,\"confidence\":0.6846254000000000505821162732900120317935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118194,\"end\":1122504,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123324,\"end\":1125319,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245556,\"end\":1252796,\"confidence\":0.7663932399999999756090574010158888995647430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the weekend.\",\"start\":1289483,\"end\":1290221,\"confidence\":0.7737627000000000254686938205850310623645782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1299970,\"end\":1300165,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And are you able to describe what your daily routine was like?\",\"start\":1300311,\"end\":1304131,\"confidence\":0.882917500000000021742607714259065687656402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305530,\"end\":1307635,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308542,\"end\":1308818,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308883,\"end\":1314455,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315533,\"end\":1317450,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318230,\"end\":1323487,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332213,\"end\":1335603,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, following school, uh, what would you do after school had finished?\",\"start\":1335829,\"end\":1341059,\"confidence\":0.90609664000000000871892780196503736078739166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449378,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462610,\"confidence\":0.6686832000000000331141336573637090623378753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?\",\"start\":1462789,\"end\":1467093,\"confidence\":0.5309274999999999966604491419275291264057159423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468460,\"end\":1470227,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470930,\"end\":1471012,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504223,\"confidence\":0.51173550000000000981259518084698356688022613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah, actually, when they seen it, they would intervene.\",\"start\":1505860,\"end\":1508833,\"confidence\":0.7943756600000000389627530239522457122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509589,\"end\":1512530,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1513832,\"end\":1514411,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1524850,\"end\":1526810,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you.\",\"start\":1527300,\"end\":1532250,\"confidence\":0.61424135999999995849663037006394006311893463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then that's what happened.\",\"start\":1533440,\"end\":1535100,\"confidence\":0.6208209399999999877906020628870464861392974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535640,\"end\":1537900,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538100,\"end\":1543740,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543740,\"end\":1544380,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544380,\"end\":1548120,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing\\u2014 basically they'd be standing in the main hall for hours and hours at a time.\",\"start\":1554061,\"end\":1562069,\"confidence\":0.5261223999999999900722968959598802030086517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562507,\"end\":1564408,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564456,\"end\":1565285,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627499,\"end\":1631897,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How the what?\",\"start\":1632677,\"end\":1633180,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally?\",\"start\":1633910,\"end\":1636260,\"confidence\":0.8517067000000000387416321245837025344371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643916,\"end\":1645217,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.\",\"start\":1701230,\"end\":1708473,\"confidence\":0.597623000000000015319301382987760007381439208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709106,\"end\":1711493,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1714047,\"end\":1727371,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727597,\"end\":1729310,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1730022,\"end\":1735452,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.74903595000000000592166315982467494904994964599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1963010,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.67961050000000000625988150204648263752460479736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1978810,\"end\":1980190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They did stop you from calling your family and contact your family, aye.\",\"start\":1980190,\"end\":1983570,\"confidence\":0.59080553000000002317193548151408322155475616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034297,\"confidence\":0.78584343000000000944993416851502843201160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036105,\"end\":2044246,\"confidence\":0.51946955999999999686878027205239050090312957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.70739435999999999982179588187136687338352203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I said they would physically want to Yeah, sometimes.\",\"start\":2115789,\"end\":2123047,\"confidence\":0.82123953000000005086889132144278846681118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know them all, they've run me all like that.\",\"start\":2129328,\"end\":2131269,\"confidence\":0.64764224999999997489652514559566043317317962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I don't know, some of them, isn't it?\",\"start\":2132560,\"end\":2135034,\"confidence\":0.55134019999999994698924865588196553289890289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2135902,\"end\":2140449,\"confidence\":0.74063473999999995811549524660222232341766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141172,\"end\":2141397,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260850,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a\\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.\",\"start\":2275130,\"end\":2279010,\"confidence\":0.6712509399999999626373892169794999063014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\\u2014 he used to make homemade wine and things like that.\",\"start\":2279010,\"end\":2285730,\"confidence\":0.8557960000000000011510792319313623011112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322133,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322570,\"end\":2325271,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":2325821,\"end\":2326517,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Don't worry about it.\",\"start\":2326630,\"end\":2328491,\"confidence\":0.6916832299999999822404106453177519142627716064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329202,\"end\":2336181,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336424,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.91313259999999996097130861016921699047088623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.89375320000000002540474497436662204563617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489232,\"end\":2494555,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495005,\"end\":2496870,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554080,\"end\":2556680,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556680,\"end\":2561090,\"confidence\":0.508991500000000041126213545794598758220672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561560,\"end\":2563570,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes.\",\"start\":2563940,\"end\":2565540,\"confidence\":0.88111806000000003624705868787714280188083648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember him.\",\"start\":2565540,\"end\":2566170,\"confidence\":0.68894580000000005259863655737717635929584503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to him, you know what I mean?\",\"start\":2566460,\"end\":2569610,\"confidence\":0.7905246999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Vincent Hayes.\",\"start\":2569860,\"end\":2571120,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571120,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573260,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened to him?\",\"start\":2573260,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit of freedom punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.74022419999999999884465751165407709777355194091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591792,\"end\":2601697,\"confidence\":0.5276482700000000303219849229208193719387054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.\",\"start\":2655800,\"end\":2664044,\"confidence\":0.57213444000000002187533709729905240237712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would phone up and things like that.\",\"start\":2664093,\"end\":2665599,\"confidence\":0.836936600000000030519231586367823183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it.\",\"start\":2665712,\"end\":2669323,\"confidence\":0.54766389999999998128288325460744090378284454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2669501,\"end\":2669858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and slapped with my plumsaw.\",\"start\":2904845,\"end\":2912269,\"confidence\":0.718121950000000008884626367944292724132537841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.59461975000000000246558329308754764497280120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959085,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could have been anything.\",\"start\":2959602,\"end\":2960410,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960507,\"end\":2961363,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me get done.\",\"start\":2961848,\"end\":2964560,\"confidence\":0.60852150000000004848033086091163568198680877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965612,\"end\":2967008,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978790,\"end\":2981883,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.76763360000000002703046675378573127090930938720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm, Brother Ryan?\",\"start\":3206946,\"end\":3209829,\"confidence\":0.92813460000000003180531393809360451996326446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it's just basically just kind of jumped to jump to the road.\",\"start\":3333117,\"end\":3335871,\"confidence\":0.69583344000000002527173137423233129084110260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just jumped.\",\"start\":3336999,\"end\":3337514,\"confidence\":0.493463900000000010859224630621611140668392181396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, and then after he came and spoke to me, what did he say?\",\"start\":3338062,\"end\":3349287,\"confidence\":0.88879520000000000745643546906649135053157806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you.\",\"start\":3350850,\"end\":3352277,\"confidence\":0.5920098400000000093967855718801729381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She thought you seen something.\",\"start\":3352589,\"end\":3353721,\"confidence\":0.75459529999999996885406972069176845252513885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He didn't.\",\"start\":3353820,\"end\":3354246,\"confidence\":0.618294899999999980622078510350547730922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550810,\"confidence\":0.496554200000000001136157834480400197207927703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551290,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562640,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way.\",\"start\":3562640,\"end\":3564800,\"confidence\":0.55746335000000002413145239188452251255512237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jump in, I'll drop you off, just go in the back.\",\"start\":3564800,\"end\":3567270,\"confidence\":0.7554183599999999554341911789379082620143890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569280,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an tanic colour escort.\",\"start\":3569280,\"end\":3572545,\"confidence\":0.80470399999999997486810343616525642573833465576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572960,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3583380,\"end\":3594920,\"confidence\":0.5950811000000000294818391921580769121646881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594920,\"end\":3598745,\"confidence\":0.59626480000000003922622227037209086120128631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604590,\"confidence\":0.7525349999999999539568307227455079555511474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.7291296000000000443463932242593728005886077880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694889,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695630,\"end\":3697789,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3697966,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never get worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.669396199999999996776978150592185556888580322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3831946,\"end\":3840057,\"confidence\":0.8507331000000000198468796952511183917522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were secret passages?\",\"start\":3840937,\"end\":3841785,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3843490,\"end\":3844804,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844885,\"end\":3851020,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Darmans?\",\"start\":3851020,\"end\":3854658,\"confidence\":0.8623779400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into this secret passage?\",\"start\":3870555,\"end\":3872446,\"confidence\":0.845631360000000054100155466585420072078704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872511,\"end\":3877411,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.\",\"start\":3878010,\"end\":3886000,\"confidence\":0.50212789999999996037871596854529343545436859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3886000,\"end\":3889170,\"confidence\":0.8797506999999999965922370392945595085620880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.\",\"start\":3889420,\"end\":3901120,\"confidence\":0.86380774000000004608779136106022633612155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just his, just in the whole, but his room was up in that area.\",\"start\":3901120,\"end\":3910850,\"confidence\":0.90624110000000002163034196200896985828876495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53123313000000005335010655471705831587314605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3954800,\"end\":3960824,\"confidence\":0.797679959999999965702954796142876148223876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960937,\"end\":3963089,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what else?\",\"start\":3964958,\"end\":3965379,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965509,\"end\":3967858,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, like, was dressed in black.\",\"start\":3968036,\"end\":3971115,\"confidence\":0.88590270000000004291251798349549062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was dressed in black?\",\"start\":3972229,\"end\":3973068,\"confidence\":0.65736746999999995377805817042826674878597259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows.\",\"start\":3973430,\"end\":3974482,\"confidence\":0.80338407000000000568462610317510552704334259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't wear black robes.\",\"start\":3974663,\"end\":3976012,\"confidence\":0.702085260000000044300350054982118308544158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987801,\"confidence\":0.50852065999999995771219118978478945791721343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988749,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097789,\"end\":4100239,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100625,\"end\":4109163,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109727,\"end\":4115600,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.75034270000000002909246177296154201030731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to Dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.91003080000000002858229208868579007685184478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically fear.\",\"start\":4359390,\"end\":4360725,\"confidence\":0.6935652500000000220126139538479037582874298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376331,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I don't know.\",\"start\":4412198,\"end\":4413500,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I mean, I don't know.\",\"start\":4415320,\"end\":4417337,\"confidence\":0.6058152999999999455127408509724773466587066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421123,\"end\":4421940,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438581,\"end\":4439534,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the boys, mostly all the boys and the police did.\",\"start\":4440487,\"end\":4442410,\"confidence\":0.73462784000000003192809572283294983208179473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442668,\"end\":4444219,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447469,\"end\":4449322,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449725,\"end\":4450288,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456728,\"end\":4459657,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, staff witnessed as well.\",\"start\":4460107,\"end\":4461363,\"confidence\":0.81784546000000002408114596619270741939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, they witnessed it, yeah.\",\"start\":4461813,\"end\":4462778,\"confidence\":0.649465399999999970503949953126721084117889404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498952,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling to believe me.\",\"start\":4499692,\"end\":4505406,\"confidence\":0.686466699999999985237764121848158538341522216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was missing it for no reason.\",\"start\":4505722,\"end\":4507786,\"confidence\":0.594355100000000025062263375730253756046295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520598,\"end\":4522197,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522778,\"end\":4525524,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was making things up.\",\"start\":4526009,\"end\":4527059,\"confidence\":0.5468828999999999496139935217797756195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4533695,\"end\":4537176,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543547,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, completely different thing.\",\"start\":4569822,\"end\":4574221,\"confidence\":0.698113259999999957727823129971511662006378173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.\",\"start\":4592199,\"end\":4608525,\"confidence\":0.6218775500000000011624479157035239040851593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610940,\"end\":4613263,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's about it, thank you, Mr. Will.\",\"start\":4649920,\"end\":4651800,\"confidence\":0.77710855000000000902815600056783296167850494384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4651800,\"end\":4653400,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653400,\"end\":4656740,\"confidence\":0.76433220000000001714823838483425788581371307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672493,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.\",\"start\":4672735,\"end\":4680001,\"confidence\":0.8282021999999999994912514011957682669162750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680115,\"end\":4681515,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember his name.\",\"start\":4681596,\"end\":4682736,\"confidence\":0.50792230000000004874749492955743335187435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.\",\"start\":4688327,\"end\":4716430,\"confidence\":0.7480900999999999800849082021159119904041290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then they may end up actually having a name for him or knowing what his role was.\",\"start\":4716430,\"end\":4721030,\"confidence\":0.87298690000000001010249661703710444271564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4725820,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman?\",\"start\":4726410,\"end\":4728490,\"confidence\":0.90480009999999999603659261993016116321086883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There must be a reason as to why you called him\\u2014 I can no longer hear the end of it.\",\"start\":4728490,\"end\":4732800,\"confidence\":0.57662004000000000036862957131233997642993927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the storey was that He gave up his house and went and lived in a cave.\",\"start\":4732870,\"end\":4739239,\"confidence\":0.73806804000000003629367029134300537407398223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739900,\"end\":4741547,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741595,\"end\":4746457,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just put caveman, teacher, long hair, big beard.\",\"start\":4747427,\"end\":4753344,\"confidence\":0.611238539999999996865653884015046060085296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753392,\"end\":4758018,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4758988,\"end\":4759392,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759877,\"end\":4760524,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761171,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse?\",\"start\":4792498,\"end\":4793191,\"confidence\":0.52516883999999997012508856641943566501140594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any neglect?\",\"start\":4793240,\"end\":4793966,\"confidence\":0.67591239999999996879154195994487963616847991943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.\",\"start\":4794272,\"end\":4802381,\"confidence\":0.83810609999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4806132,\"end\":4807645,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809320,\"end\":4815601,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because they were all here, innit?\",\"start\":4816761,\"end\":4817985,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818050,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931025,\"end\":4931622,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4932783,\"end\":4942125,\"confidence\":0.857187900000000002620481609483249485492706298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, really, no, not at all.\",\"start\":5013510,\"end\":5014767,\"confidence\":0.5623135599999999900688862908282317221164703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd probably been explaining to my mother and father and things like that.\",\"start\":5015572,\"end\":5018344,\"confidence\":0.7789619599999999532968786297715269029140472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022342,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022876,\"end\":5025658,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034398,\"end\":5038649,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067981,\"end\":5069462,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069624,\"end\":5070405,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079709,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5082407,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088556,\"end\":5089412,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109475,\"confidence\":0.88606890000000004814495468963286839425563812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how, um, the experience affected your sleep and your behaviour?\",\"start\":5211484,\"end\":5217164,\"confidence\":0.7464197999999999666442818124778568744659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.\",\"start\":5218532,\"end\":5227494,\"confidence\":0.89957900000000001750066758177126757800579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take him in a good way, but how he\\u2014 Yeah, so I just put, I had flashbacks about it.\",\"start\":5419206,\"end\":5429056,\"confidence\":0.67364990000000002368096829741261899471282958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429121,\"end\":5430902,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431388,\"end\":5432683,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433071,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438022,\"end\":5440404,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.857866000000000017422507880837656557559967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies, as they called them.\",\"start\":5490674,\"end\":5497618,\"confidence\":0.720177599999999973334752212394960224628448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Jellies?\",\"start\":5500527,\"end\":5500883,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5502207,\"end\":5505212,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name, you know.\",\"start\":5507408,\"end\":5508617,\"confidence\":0.797101300000000012602185961441136896610260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508681,\"end\":5511501,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a tablet thing, isn't it?\",\"start\":5512290,\"end\":5513660,\"confidence\":0.83521889999999998632773667850415222346782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5513708,\"end\":5515819,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?\",\"start\":5517897,\"end\":5523474,\"confidence\":0.80590470000000002936957343990798108279705047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527358,\"end\":5529018,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529389,\"end\":5530211,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531452,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540270,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573331,\"end\":5575200,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575249,\"end\":5576500,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576647,\"end\":5577833,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584849,\"end\":5587476,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"100%.\",\"start\":5587640,\"end\":5588668,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't get any sleep.\",\"start\":5588766,\"end\":5589940,\"confidence\":0.899482200000000009509903975413180887699127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645900,\"end\":5649206,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.\",\"start\":5650222,\"end\":5655791,\"confidence\":0.8764035999999999493326185984187759459018707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656892,\"end\":5659175,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5710095,\"end\":5712459,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713155,\"end\":5718158,\"confidence\":0.80424510000000004605880121744121424853801727294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things, anger issues and things like that.\",\"start\":5719054,\"end\":5722184,\"confidence\":0.92861340000000003325197894810116849839687347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.5731674399999999724997223893296904861927032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like any mental health?\",\"start\":5989508,\"end\":5990440,\"confidence\":0.72939629999999999743209855296299792826175689697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, it's my mental health, probably.\",\"start\":5990809,\"end\":5993217,\"confidence\":0.64118934000000005202224429012858308851718902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.761217400000000044002490540151484310626983642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't want to go to court.\",\"start\":6095239,\"end\":6096142,\"confidence\":0.90892994000000004728434532808023504912853240966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096770,\"end\":6099139,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099493,\"end\":6103184,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103297,\"end\":6104646,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108025,\"end\":6108123,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108595,\"end\":6114538,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.716849199999999964205699143349193036556243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132698,\"confidence\":0.73194049999999999389643789982073940336704254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6214350,\"end\":6219524,\"confidence\":0.67344517000000003736914777618949301540851593017578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223599,\"end\":6225346,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225540,\"end\":6227545,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.78130924999999995517185880089527927339076995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.\",\"start\":6535392,\"end\":6570875,\"confidence\":0.8213330500000000089499962996342219412326812744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, fantastic.\",\"start\":6571630,\"end\":6573060,\"confidence\":0.90055059999999997888409097868134267628192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.85296494000000000479388972962624393403530120849609375,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:56:00 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
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#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
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#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
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#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
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#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 16:56:19] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:56:19] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You okay?","start":9693,"end":10164,"confidence":0.7438898000000000454434712082729674875736236572265625},{"sentiment":"POSITIVE","speaker":"B","text":"Ah, not too bad.","start":10570,"end":11155,"confidence":0.75626636000000002635346163515350781381130218505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":11480,"end":12212,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just before I continue with the call, I just need to ask you some questions for data protection purposes.","start":12619,"end":16328,"confidence":0.8587358000000000490814500153646804392337799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me your date of birth, please, Matthew?","start":17360,"end":19567,"confidence":0.94467029999999996281445646673091687262058258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, 7\/3\/65.","start":20051,"end":21420,"confidence":0.7793425000000000490985030410229228436946868896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":21968,"end":22484,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you confirm for me your postal address, please?","start":22548,"end":24530,"confidence":0.90782390000000001695212858976447023451328277587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"PA50EF.","start":25272,"end":25674,"confidence":0.79747343000000003865324060825514607131481170654296875},{"sentiment":"POSITIVE","speaker":"C","text":"Fantastic.","start":28000,"end":28291,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let you know, the calls are recorded for training and monitoring purposes.","start":28356,"end":32455,"confidence":0.88698609999999999953246287986985407769680023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you know, the purpose of the call today is to take the witness statement from yourself.","start":34510,"end":38667,"confidence":0.90217409999999997882724755982053466141223907470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist.","start":41332,"end":47941,"confidence":0.903683360000000046596824176958762109279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I will guide you through the questions in order.","start":48668,"end":50348,"confidence":0.78829380000000004447002766028163023293018341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some questions may feel difficult, but you can take a break at any time.","start":51252,"end":54270,"confidence":0.680130539999999950140363580430857837200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just vocalise it when we're on the phone.","start":54318,"end":55707,"confidence":0.8361661000000000232290631174691952764987945556640625},{"sentiment":"POSITIVE","speaker":"A","text":"That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.","start":55771,"end":64192,"confidence":0.50642799999999998927791011738008819520473480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I also may need to bring us back to the timeline if we move too far ahead.","start":65057,"end":69850,"confidence":0.85845625000000003179678742526448331773281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible.","start":70427,"end":78234,"confidence":0.761965800000000026415136744617484509944915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life.","start":78683,"end":85864,"confidence":0.71559954000000003393466840861947275698184967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the\u2014 how you was entered into the care system.","start":86057,"end":97064,"confidence":0.81440849999999997965716147518833167850971221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We will then\u2014 I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.","start":97787,"end":123279,"confidence":0.6732380399999999820437324160593561828136444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.","start":124258,"end":131681,"confidence":0.7012942399999999576465370410005562007427215576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.","start":132291,"end":146737,"confidence":0.8492250999999999550027496297843754291534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, are you comfortable and happy to continue today?","start":147836,"end":151551,"confidence":0.52298699999999997967137232990353368222713470458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yes.","start":151874,"end":152649,"confidence":0.84125006000000002170935431422549299895763397216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you need anyone with you?","start":153796,"end":154927,"confidence":0.84609739999999999948698814478120766580104827880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Oh no, I'm fine.","start":155169,"end":156413,"confidence":0.5584415000000000350866002918337471783161163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?","start":158210,"end":163555,"confidence":0.9184065500000000437097469330183230340480804443359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":167803,"end":167965,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where is it where you grew up, Matthew?","start":168289,"end":172404,"confidence":0.8914301399999999819812046553124673664569854736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Johnston.","start":173560,"end":173916,"confidence":0.73393655000000002086579797833110205829143524169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where?","start":175048,"end":175210,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, Johnston?","start":175275,"end":176052,"confidence":0.52456236000000000530008037458173930644989013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Johnston, yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan.","start":187332,"end":188794,"confidence":0.74111029999999999962057017910410650074481964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan Street.","start":190849,"end":198011,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan Street.","start":198500,"end":199991,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Buchanan Street.","start":200138,"end":200843,"confidence":0.6739306400000000252248355536721646785736083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Apologies, apologies.","start":200892,"end":201908,"confidence":0.51501719999999995280859366175718605518341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Within this family home, who lived there with you?","start":204714,"end":206904,"confidence":0.88781820000000000181472614713129587471485137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, my mother, my father, and my two brothers and two sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294993,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295074,"end":296461,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.","start":296703,"end":301850,"confidence":0.59629600000000004822453547603799961507320404052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314232,"end":315512,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, I've got\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.9244670999999999860818888919311575591564178466796875},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329216,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329674,"end":330656,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331229,"end":331409,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375122,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375527,"end":375706,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375771,"end":378287,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was a teenage child whose parents were paying tuition for school.","start":378757,"end":384645,"confidence":0.51237509999999997223341097196680493652820587158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385203,"end":386385,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":497174,"end":506657,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Me?","start":508935,"end":509015,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got some ones?","start":509096,"end":509954,"confidence":0.80428200000000005243094847173779271543025970458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":511102,"end":511458,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511749,"end":513383,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":514273,"end":519414,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as ever separate us when he appeared here.","start":520011,"end":523986,"confidence":0.52322005999999998682170598840457387268543243408203125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think about.","start":571819,"end":573653,"confidence":0.56259899999999996023092307950719259679317474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just something that when they told me, I had no choice, if you know what I mean.","start":573751,"end":578135,"confidence":0.58751242999999997440596644082688726484775543212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, something that come in and says, uh, I'm not going.","start":578587,"end":587439,"confidence":0.61452127000000000833779267850331962108612060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591687,"end":592111,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592160,"end":593300,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596710,"end":598961,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599010,"end":599190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Something I didn't really think about as when they told me I had no choice.","start":647554,"end":652345,"confidence":0.4992752400000000090329876911710016429424285888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't something I could turn around and say I wasn't going.","start":652858,"end":655390,"confidence":0.58641445999999997074070279268198646605014801025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691250,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691250,"end":692950,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692950,"end":694960,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695150,"end":695770,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":695770,"end":697910,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698090,"end":700010,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706600,"end":709740,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.","start":710450,"end":715230,"confidence":0.5917365599999999670188799427705816924571990966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":715820,"end":722100,"confidence":0.54874820000000001929407744682976044714450836181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes, his name was.","start":732040,"end":741080,"confidence":0.8704697500000000420783408117131330072879791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":856340,"end":871941,"confidence":0.92374849999999997240962557043530978262424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that correct?","start":872807,"end":874153,"confidence":0.83874360000000003356745992277865298092365264892578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.92147820000000002504947360648657195270061492919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.5977744499999999572281694781850092113018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898967,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's.","start":900249,"end":901125,"confidence":0.82810550000000004988720547771663405001163482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"St Ninian's House of Falkland.","start":902600,"end":904651,"confidence":0.8196480999999999905725189819349907338619232177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904700,"end":905511,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm, or was you sharing?","start":1090060,"end":1092519,"confidence":0.89878380000000002159055156880640424787998199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory, and if you had access to natural light?","start":1102226,"end":1107209,"confidence":0.907644569999999983878069542697630822658538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110740,"end":1113310,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it.","start":1113570,"end":1115408,"confidence":0.6846254000000000505821162732900120317935943603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118194,"end":1122504,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123324,"end":1125319,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245556,"end":1252796,"confidence":0.7663932399999999756090574010158888995647430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"On the weekend.","start":1289483,"end":1290221,"confidence":0.7737627000000000254686938205850310623645782470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1299970,"end":1300165,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And are you able to describe what your daily routine was like?","start":1300311,"end":1304131,"confidence":0.882917500000000021742607714259065687656402587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305530,"end":1307635,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308542,"end":1308818,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308883,"end":1314455,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315533,"end":1317450,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318230,"end":1323487,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332213,"end":1335603,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, following school, uh, what would you do after school had finished?","start":1335829,"end":1341059,"confidence":0.90609664000000000871892780196503736078739166259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449378,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462610,"confidence":0.6686832000000000331141336573637090623378753662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?","start":1462789,"end":1467093,"confidence":0.5309274999999999966604491419275291264057159423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468460,"end":1470227,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470930,"end":1471012,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504223,"confidence":0.51173550000000000981259518084698356688022613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah, actually, when they seen it, they would intervene.","start":1505860,"end":1508833,"confidence":0.7943756600000000389627530239522457122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509589,"end":1512530,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1513832,"end":1514411,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1524850,"end":1526810,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you.","start":1527300,"end":1532250,"confidence":0.61424135999999995849663037006394006311893463134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then that's what happened.","start":1533440,"end":1535100,"confidence":0.6208209399999999877906020628870464861392974853515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535640,"end":1537900,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538100,"end":1543740,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543740,"end":1544380,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544380,"end":1548120,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing\u2014 basically they'd be standing in the main hall for hours and hours at a time.","start":1554061,"end":1562069,"confidence":0.5261223999999999900722968959598802030086517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562507,"end":1564408,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564456,"end":1565285,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627499,"end":1631897,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"How the what?","start":1632677,"end":1633180,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally?","start":1633910,"end":1636260,"confidence":0.8517067000000000387416321245837025344371795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643916,"end":1645217,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.","start":1701230,"end":1708473,"confidence":0.597623000000000015319301382987760007381439208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709106,"end":1711493,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1714047,"end":1727371,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727597,"end":1729310,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1730022,"end":1735452,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.74903595000000000592166315982467494904994964599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1963010,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.","start":1970190,"end":1977190,"confidence":0.67961050000000000625988150204648263752460479736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1978810,"end":1980190,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"They did stop you from calling your family and contact your family, aye.","start":1980190,"end":1983570,"confidence":0.59080553000000002317193548151408322155475616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034297,"confidence":0.78584343000000000944993416851502843201160430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036105,"end":2044246,"confidence":0.51946955999999999686878027205239050090312957763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.70739435999999999982179588187136687338352203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I said they would physically want to Yeah, sometimes.","start":2115789,"end":2123047,"confidence":0.82123953000000005086889132144278846681118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know them all, they've run me all like that.","start":2129328,"end":2131269,"confidence":0.64764224999999997489652514559566043317317962646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I don't know, some of them, isn't it?","start":2132560,"end":2135034,"confidence":0.55134019999999994698924865588196553289890289306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2135902,"end":2140449,"confidence":0.74063473999999995811549524660222232341766357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141172,"end":2141397,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260850,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.","start":2275130,"end":2279010,"confidence":0.6712509399999999626373892169794999063014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\u2014 he used to make homemade wine and things like that.","start":2279010,"end":2285730,"confidence":0.8557960000000000011510792319313623011112213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322133,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322570,"end":2325271,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":2325821,"end":2326517,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Don't worry about it.","start":2326630,"end":2328491,"confidence":0.6916832299999999822404106453177519142627716064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329202,"end":2336181,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336424,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.91313259999999996097130861016921699047088623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.89375320000000002540474497436662204563617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489232,"end":2494555,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495005,"end":2496870,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was quite a lot of people getting it.","start":2554080,"end":2556680,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556680,"end":2561090,"confidence":0.508991500000000041126213545794598758220672607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561560,"end":2563570,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes.","start":2563940,"end":2565540,"confidence":0.88111806000000003624705868787714280188083648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember him.","start":2565540,"end":2566170,"confidence":0.68894580000000005259863655737717635929584503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to him, you know what I mean?","start":2566460,"end":2569610,"confidence":0.7905246999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Vincent Hayes.","start":2569860,"end":2571120,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571120,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573260,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened to him?","start":2573260,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit of freedom punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.74022419999999999884465751165407709777355194091796875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591792,"end":2601697,"confidence":0.5276482700000000303219849229208193719387054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.","start":2655800,"end":2664044,"confidence":0.57213444000000002187533709729905240237712860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They would phone up and things like that.","start":2664093,"end":2665599,"confidence":0.836936600000000030519231586367823183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it.","start":2665712,"end":2669323,"confidence":0.54766389999999998128288325460744090378284454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2669501,"end":2669858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and slapped with my plumsaw.","start":2904845,"end":2912269,"confidence":0.718121950000000008884626367944292724132537841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.59461975000000000246558329308754764497280120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959085,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could have been anything.","start":2959602,"end":2960410,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960507,"end":2961363,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me get done.","start":2961848,"end":2964560,"confidence":0.60852150000000004848033086091163568198680877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965612,"end":2967008,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978790,"end":2981883,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.76763360000000002703046675378573127090930938720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm, Brother Ryan?","start":3206946,"end":3209829,"confidence":0.92813460000000003180531393809360451996326446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it's just basically just kind of jumped to jump to the road.","start":3333117,"end":3335871,"confidence":0.69583344000000002527173137423233129084110260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They just jumped.","start":3336999,"end":3337514,"confidence":0.493463900000000010859224630621611140668392181396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, and then after he came and spoke to me, what did he say?","start":3338062,"end":3349287,"confidence":0.88879520000000000745643546906649135053157806396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, he didn't see you.","start":3350850,"end":3352277,"confidence":0.5920098400000000093967855718801729381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"She thought you seen something.","start":3352589,"end":3353721,"confidence":0.75459529999999996885406972069176845252513885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"He didn't.","start":3353820,"end":3354246,"confidence":0.618294899999999980622078510350547730922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550810,"confidence":0.496554200000000001136157834480400197207927703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551290,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562640,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way.","start":3562640,"end":3564800,"confidence":0.55746335000000002413145239188452251255512237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jump in, I'll drop you off, just go in the back.","start":3564800,"end":3567270,"confidence":0.7554183599999999554341911789379082620143890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569280,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an tanic colour escort.","start":3569280,"end":3572545,"confidence":0.80470399999999997486810343616525642573833465576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572960,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3583380,"end":3594920,"confidence":0.5950811000000000294818391921580769121646881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to be every fortnight, you saw You see, things you didn't get him.","start":3594920,"end":3598745,"confidence":0.59626480000000003922622227037209086120128631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just try and catch up on the notes real quick.","start":3600180,"end":3604590,"confidence":0.7525349999999999539568307227455079555511474609375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So, I ran away once as well.","start":3680810,"end":3682085,"confidence":0.7291296000000000443463932242593728005886077880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694889,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695630,"end":3697789,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3697966,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never get worse.","start":3759269,"end":3762714,"confidence":0.669396199999999996776978150592185556888580322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3831946,"end":3840057,"confidence":0.8507331000000000198468796952511183917522430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There were secret passages?","start":3840937,"end":3841785,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3843490,"end":3844804,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844885,"end":3851020,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Darmans?","start":3851020,"end":3854658,"confidence":0.8623779400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into this secret passage?","start":3870555,"end":3872446,"confidence":0.845631360000000054100155466585420072078704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872511,"end":3877411,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.","start":3878010,"end":3886000,"confidence":0.50212789999999996037871596854529343545436859130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"But there wasn't just one, there were umpteen, it went to different areas.","start":3886000,"end":3889170,"confidence":0.8797506999999999965922370392945595085620880126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.","start":3889420,"end":3901120,"confidence":0.86380774000000004608779136106022633612155914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just his, just in the whole, but his room was up in that area.","start":3901120,"end":3910850,"confidence":0.90624110000000002163034196200896985828876495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53123313000000005335010655471705831587314605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3954800,"end":3960824,"confidence":0.797679959999999965702954796142876148223876953125},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960937,"end":3963089,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what else?","start":3964958,"end":3965379,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965509,"end":3967858,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, like, was dressed in black.","start":3968036,"end":3971115,"confidence":0.88590270000000004291251798349549062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was dressed in black?","start":3972229,"end":3973068,"confidence":0.65736746999999995377805817042826674878597259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows.","start":3973430,"end":3974482,"confidence":0.80338407000000000568462610317510552704334259033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't wear black robes.","start":3974663,"end":3976012,"confidence":0.702085260000000044300350054982118308544158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987801,"confidence":0.50852065999999995771219118978478945791721343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988749,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097789,"end":4100239,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100625,"end":4109163,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109727,"end":4115600,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.75034270000000002909246177296154201030731201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to Dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.91003080000000002858229208868579007685184478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically fear.","start":4359390,"end":4360725,"confidence":0.6935652500000000220126139538479037582874298095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376331,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I don't know.","start":4412198,"end":4413500,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I mean, I don't know.","start":4415320,"end":4417337,"confidence":0.6058152999999999455127408509724773466587066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421123,"end":4421940,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438581,"end":4439534,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the boys, mostly all the boys and the police did.","start":4440487,"end":4442410,"confidence":0.73462784000000003192809572283294983208179473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, witnessed and things like that.","start":4442668,"end":4444219,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447469,"end":4449322,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449725,"end":4450288,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456728,"end":4459657,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, staff witnessed as well.","start":4460107,"end":4461363,"confidence":0.81784546000000002408114596619270741939544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, they witnessed it, yeah.","start":4461813,"end":4462778,"confidence":0.649465399999999970503949953126721084117889404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498952,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling to believe me.","start":4499692,"end":4505406,"confidence":0.686466699999999985237764121848158538341522216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was missing it for no reason.","start":4505722,"end":4507786,"confidence":0.594355100000000025062263375730253756046295166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520598,"end":4522197,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They spoke that they said it was business as usual and things like that.","start":4522778,"end":4525524,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was making things up.","start":4526009,"end":4527059,"confidence":0.5468828999999999496139935217797756195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4533695,"end":4537176,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543547,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, completely different thing.","start":4569822,"end":4574221,"confidence":0.698113259999999957727823129971511662006378173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.","start":4592199,"end":4608525,"confidence":0.6218775500000000011624479157035239040851593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I mean, I rebel against it.","start":4610940,"end":4613263,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"That's about it, thank you, Mr. Will.","start":4649920,"end":4651800,"confidence":0.77710855000000000902815600056783296167850494384765625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4651800,"end":4653400,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653400,"end":4656740,"confidence":0.76433220000000001714823838483425788581371307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672493,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.","start":4672735,"end":4680001,"confidence":0.8282021999999999994912514011957682669162750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680115,"end":4681515,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember his name.","start":4681596,"end":4682736,"confidence":0.50792230000000004874749492955743335187435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.","start":4688327,"end":4716430,"confidence":0.7480900999999999800849082021159119904041290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then they may end up actually having a name for him or knowing what his role was.","start":4716430,"end":4721030,"confidence":0.87298690000000001010249661703710444271564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"A","text":"But yeah, of course, that's fine.","start":4724830,"end":4725820,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman?","start":4726410,"end":4728490,"confidence":0.90480009999999999603659261993016116321086883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"There must be a reason as to why you called him\u2014 I can no longer hear the end of it.","start":4728490,"end":4732800,"confidence":0.57662004000000000036862957131233997642993927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"And the storey was that He gave up his house and went and lived in a cave.","start":4732870,"end":4739239,"confidence":0.73806804000000003629367029134300537407398223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739900,"end":4741547,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741595,"end":4746457,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just put caveman, teacher, long hair, big beard.","start":4747427,"end":4753344,"confidence":0.611238539999999996865653884015046060085296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753392,"end":4758018,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4758988,"end":4759392,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759877,"end":4760524,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761171,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse?","start":4792498,"end":4793191,"confidence":0.52516883999999997012508856641943566501140594482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any neglect?","start":4793240,"end":4793966,"confidence":0.67591239999999996879154195994487963616847991943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.","start":4794272,"end":4802381,"confidence":0.83810609999999996500008592192898504436016082763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4806132,"end":4807645,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809320,"end":4815601,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Because they were all here, innit?","start":4816761,"end":4817985,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818050,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931025,"end":4931622,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4932783,"end":4942125,"confidence":0.857187900000000002620481609483249485492706298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, really, no, not at all.","start":5013510,"end":5014767,"confidence":0.5623135599999999900688862908282317221164703369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd probably been explaining to my mother and father and things like that.","start":5015572,"end":5018344,"confidence":0.7789619599999999532968786297715269029140472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022342,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022876,"end":5025658,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034398,"end":5038649,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067981,"end":5069462,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069624,"end":5070405,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079709,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5082407,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088556,"end":5089412,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined back in second year or third year, I think maybe it was.","start":5105143,"end":5109475,"confidence":0.88606890000000004814495468963286839425563812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how, um, the experience affected your sleep and your behaviour?","start":5211484,"end":5217164,"confidence":0.7464197999999999666442818124778568744659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.","start":5218532,"end":5227494,"confidence":0.89957900000000001750066758177126757800579071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"C","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I take him in a good way, but how he\u2014 Yeah, so I just put, I had flashbacks about it.","start":5419206,"end":5429056,"confidence":0.67364990000000002368096829741261899471282958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429121,"end":5430902,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431388,"end":5432683,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433071,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438022,"end":5440404,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.857866000000000017422507880837656557559967041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies, as they called them.","start":5490674,"end":5497618,"confidence":0.720177599999999973334752212394960224628448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Jellies?","start":5500527,"end":5500883,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry to ask, but what are jellies?","start":5502207,"end":5505212,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name, you know.","start":5507408,"end":5508617,"confidence":0.797101300000000012602185961441136896610260009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508681,"end":5511501,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a tablet thing, isn't it?","start":5512290,"end":5513660,"confidence":0.83521889999999998632773667850415222346782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5513708,"end":5515819,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?","start":5517897,"end":5523474,"confidence":0.80590470000000002936957343990798108279705047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527358,"end":5529018,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529389,"end":5530211,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531452,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540270,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573331,"end":5575200,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575249,"end":5576500,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576647,"end":5577833,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584849,"end":5587476,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"100%.","start":5587640,"end":5588668,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't get any sleep.","start":5588766,"end":5589940,"confidence":0.899482200000000009509903975413180887699127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645900,"end":5649206,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.","start":5650222,"end":5655791,"confidence":0.8764035999999999493326185984187759459018707275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656892,"end":5659175,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5710095,"end":5712459,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713155,"end":5718158,"confidence":0.80424510000000004605880121744121424853801727294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things, anger issues and things like that.","start":5719054,"end":5722184,"confidence":0.92861340000000003325197894810116849839687347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.5731674399999999724997223893296904861927032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So like any mental health?","start":5989508,"end":5990440,"confidence":0.72939629999999999743209855296299792826175689697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, it's my mental health, probably.","start":5990809,"end":5993217,"confidence":0.64118934000000005202224429012858308851718902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"B","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.","start":6082675,"end":6090199,"confidence":0.761217400000000044002490540151484310626983642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't want to go to court.","start":6095239,"end":6096142,"confidence":0.90892994000000004728434532808023504912853240966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096770,"end":6099139,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099493,"end":6103184,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103297,"end":6104646,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108025,"end":6108123,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108595,"end":6114538,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with the rest of my life.","start":6121303,"end":6122792,"confidence":0.716849199999999964205699143349193036556243896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132698,"confidence":0.73194049999999999389643789982073940336704254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.","start":6214350,"end":6219524,"confidence":0.67344517000000003736914777618949301540851593017578125},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223599,"end":6225346,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225540,"end":6227545,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.78130924999999995517185880089527927339076995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.","start":6535392,"end":6570875,"confidence":0.8213330500000000089499962996342219412326812744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, fantastic.","start":6571630,"end":6573060,"confidence":0.90055059999999997888409097868134267628192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.85296494000000000479388972962624393403530120849609375,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:56:19 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, the purpose of the call today is to take the witness statement from yourself. This is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan. Buchanan Street. Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, I've got— so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy? Yeah. And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[C 08:28]: Me?
[B 08:29]: Have we got some ones?
[A 08:31]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:34]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:40]: Oh no, no, no, don't look at him as ever separate us when he appeared here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think about. It was just something that when they told me, I had no choice, if you know what I mean. Yeah, no, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about as when they told me I had no choice. It wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:35]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it. It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes, his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it.
[A 13:08]: That's cool. Just real quick, was she ever known as a previous name while she was in care or before care?
[C 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. '78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Yeah, is that correct?
[B 14:34]: Yeah.
[C 14:35]: Fantastic.
[A 14:36]: So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's. St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm, or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory, and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. On the weekend.
[A 21:39]: Yeah. And are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning.
[A 21:48]: Yeah.
[B 21:48]: And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Um, following school, uh, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.
[C 23:57]: Yep.
[A 23:57]: Is there anything what you'd like to add?
[B 24:00]: Yeah, that's about it, I think.
[A 24:02]: No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean?
[C 24:30]: Yeah.
[B 24:31]: They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah, actually, when they seen it, they would intervene. But that's when trouble started then.
[A 25:13]: Yeah, no problem. Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you. And then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing— basically they'd be standing in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there.
[A 26:05]: Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you?
[B 27:12]: How the what?
[A 27:13]: How the staff treated you generally?
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.
[A 28:04]: Yeah.
[B 28:05]: I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.
[A 28:16]: Yeah.
[B 28:17]: About your punishment, I mean, things like that.
[A 28:19]: Yeah, no problem.
[B 28:21]: And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that.
[A 30:53]: You did witness it?
[B 30:55]: You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no.
[A 31:52]: You don't know?
[B 31:53]: No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all.
[A 32:41]: You'd say it would be all?
[B 32:43]: Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.
[C 32:58]: Yeah.
[B 33:00]: They did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it?
[A 34:15]: I mean, you did see it?
[B 34:18]: You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[C 34:48]: Yeah, yeah.
[B 34:48]: Plus when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable.
[A 35:15]: I mean, I said they would physically want to Yeah, sometimes.
[B 35:29]: I know them all, they've run me all like that. Yeah, no, I mean, I don't know, some of them, isn't it?
[A 35:35]: No problem, just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were.
[B 36:53]: Yeah.
[A 36:53]: Is there anything what I've missed or anything what you'd like me to add on?
[B 36:57]: No, I don't think so.
[A 36:58]: Fantastic. So now, would you be able to confirm to me who was involved or responsible?
[B 37:08]: There was a few of them. There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan.
[B 37:14]: Yeah, yeah, Brother Farrell.
[A 37:18]: Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly.
[A 37:29]: Brother Kelly.
[B 37:30]: Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one?
[B 37:46]: No, this was the one that wasn't a Christian brother.
[A 37:51]: He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was a— exactly, he was like, you know, how can you explain, a teacher-wise. He was a teacher, but I'm trying to think, like, you know, teacher, he was like— he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman.
[B 38:28]: Yep.
[A 38:35]: Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names.
[A 38:45]: Yeah, that's fine.
[B 38:46]: Don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[C 39:00]: No.
[A 39:00]: No. So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry.
[A 40:05]: I don't know what you mean. So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you. Yeah. They done things to you like if you wet the bed, you get— they embarrass you in front of everybody. They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused? Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it. I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes. I remember him. I've seen him getting that offered to him, you know what I mean?
[A 42:49]: Vincent Hayes.
[B 42:51]: Vincent Hayes, yeah.
[A 42:52]: And what did you see? What happened to him?
[B 42:54]: Well, he'd just get held down and get— and it was a bit of freedom punching them and kicking them. What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever.
[A 43:59]: Yeah, things like that.
[B 44:02]: They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy. They would phone up and things like that. I think my mother and father actually went up one of the times and they denied it. Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here?
[C 47:22]: Yeah.
[A 47:25]: And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and slapped with my plumsaw.
[A 48:35]: You were punched, kicked, and hit with a plumsaw?
[B 48:38]: Yeah.
[A 48:42]: I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head?
[B 49:06]: Yeah.
[A 49:07]: No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down.
[B 49:19]: It could have been anything. It could be anything at all. I mean, just something they didn't like me get done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.
[B 51:48]: Yeah.
[A 51:49]: Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place?
[B 53:17]: What— one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm, Brother Ryan?
[B 53:30]: Yeah.
[A 53:32]: And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[C 53:46]: Dorms?
[B 53:47]: Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close.
[A 53:50]: Yeah, yeah.
[B 53:51]: Because he used to play— he used to play music for, uh, what, a speaker system into the dorms.
[A 53:57]: Yeah.
[B 53:58]: And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through.
[A 54:04]: Yeah.
[B 54:05]: And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories.
[A 54:22]: All right, okay.
[C 54:26]: Yeah.
[A 54:27]: And what is it what you witnessed?
[B 54:29]: I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?
[B 55:05]: Young boy touching him.
[A 55:12]: And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it's just basically just kind of jumped to jump to the road.
[A 55:36]: They just jumped.
[B 55:38]: All right, and then after he came and spoke to me, what did he say? Basically, he didn't see you. She thought you seen something. He didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.
[C 57:20]: Yeah.
[A 57:21]: Is there anything that I've missed or anything what you'd like to add?
[B 57:23]: No, that's about it.
[A 57:25]: No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away?
[B 58:56]: Basically getting hurt. I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge.
[A 59:22]: Yeah.
[B 59:22]: And you see, that's no problem going that way. Jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an tanic colour escort.
[A 59:32]: Yeah.
[B 59:33]: So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.
[A 59:42]: It was the CID.
[B 59:43]: So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something. They used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So, I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched. Is that correct? Yeah. Is there anything like that?
[B 61:58]: Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out.
[A 62:23]: Yeah, no worries. So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never get worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.
[C 62:55]: Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing.
[C 63:51]: See, St.
[B 63:54]: Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:03]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Darmans?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place. But there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just his, just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12.
[A 65:27]: Yeah.
[B 65:27]: And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else? What else was that?
[B 66:08]: I can— a black robe on, like, was dressed in black.
[A 66:12]: And he was dressed in black?
[B 66:13]: Yeah, Christian brows. I don't wear black robes.
[A 66:18]: So you don't know who that person was?
[B 66:20]: No, but when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on.
[A 66:33]: Yeah.
[B 66:34]: And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there.
[B 67:37]: Yeah.
[A 67:38]: And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to Dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else?
[B 70:44]: Yeah, no, that's actually—
[A 70:45]: is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse?
[C 72:18]: What do you mean?
[A 72:21]: So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically fear.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'—
[A 73:07]: bedwetting.
[B 73:09]: Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse?
[B 73:32]: I don't know, I don't know. I didn't just say, but I mean, I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?
[B 73:58]: Yeah, everybody did. Or the boys, mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Oh, staff witnessed as well. Oh, they witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling to believe me. I mean, I was missing it for no reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it.
[A 75:22]: They spoke that they said it was business as usual and things like that.
[B 75:26]: I was making things up.
[C 75:33]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority.
[C 77:27]: Yep.
[A 77:28]: Is there anything what you'd like to add there?
[B 77:29]: That's about it, thank you, Mr. Will.
[A 77:31]: No problem, Matthew. Right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly, Kelly, and the guy, Kev, and Kev. I'll try to remember his name. I can't remember his name.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman. And then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean?
[A 78:44]: But yeah, of course, that's fine. Do you remember any descriptive features about caveman? There must be a reason as to why you called him—
[B 78:50]: I can no longer hear the end of it. And the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:07]: Yeah, I just put caveman, teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman.
[C 79:18]: Yep.
[A 79:19]: Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else?
[B 79:26]: Yeah, all the time.
[A 79:29]: And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse? Any neglect?
[B 79:54]: Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.
[C 80:06]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening?
[B 80:16]: Because they were all here, innit? They were all They knew what was going on.
[A 80:23]: Yeah, that's fine. Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.
[A 81:26]: Yeah, you know what I mean?
[B 81:26]: You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker.
[A 82:00]: Yeah, that's perfectly fine. Were you moved, threatened, or disbelieved?
[B 82:11]: You mean moved?
[A 82:12]: So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?
[B 82:22]: Yeah.
[A 82:23]: And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.
[C 82:56]: Yeah.
[A 82:58]: And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, not at all. I'd probably been explaining to my mother and father and things like that. I think it was just because I was playing truant to school and things like that.
[C 83:42]: Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved?
[B 83:59]: I did run away.
[A 84:02]: What happened?
[B 84:03]: I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.
[B 85:48]: I didn't feel safe or trust. I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how, um, the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time.
[C 87:18]: Yeah, yeah.
[A 87:25]: Would you say it ever affected any of your relationships or your ability to speak up?
[B 87:30]: I would say it has. I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?
[B 89:50]: I've had flashbacks about it. I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean?
[C 90:05]: But yeah, I don't know.
[B 90:09]: I don't like to tell you the truth. I don't know how it's affected me. I take him in a good way, but how he—
[A 90:20]: Yeah, so I just put, I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that.
[B 90:49]: No, I know, it's fine. It's not your fault. I mean, it's— I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use?
[B 91:19]: Alcohol, yeah. Oh, alcohol abuse. What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies, as they called them. Jellies?
[A 91:42]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name, you know. I can't even say it. It's a tablet thing, isn't it?
[A 91:53]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?
[A 92:07]: Do you know what the drug would be called?
[B 92:09]: Some type of thing.
[A 92:11]: Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken?
[B 92:26]: I don't know, just Valium.
[A 92:27]: Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't?
[B 92:55]: Yeah, yeah, yeah, I've taken cocaine.
[A 92:56]: Yeah, that's fine. And would you say it's affected your sleep in any way?
[B 93:07]: 100%. I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping?
[B 93:25]: I've had a doctor, a doctor for my mental health.
[C 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?
[B 93:58]: No, it's basically all just antidepressants.
[A 94:01]: No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment.
[C 94:49]: Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean? For stupid things, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars.
[A 95:36]: Stealing. Have you ever served a sentence that has been longer than 5 consecutive years? Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability?
[B 96:21]: My confidence is not very good. I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time?
[B 97:58]: Yeah.
[A 98:12]: Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better. I feel on the defensive all the time.
[C 98:27]: Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good.
[C 99:33]: Yep.
[A 99:34]: The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?
[C 99:42]: No.
[A 99:43]: No, like related condition?
[B 99:46]: Yeah, no, no, no related.
[A 99:49]: So like any mental health? Um, it's my mental health, probably.
[B 99:53]: I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?
[C 100:34]: No.
[A 100:34]: No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge?
[C 100:43]: No.
[A 100:43]: So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew?
[B 101:07]: It would mean a lot, see. It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.
[A 101:30]: Yeah.
[B 101:31]: Against two of the Christian brothers or whatever. I don't want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction.
[C 101:48]: Yep.
[A 101:48]: Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. I'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind.
[C 102:57]: Yeah.
[A 102:57]: Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?
[B 103:16]: No, I don't think so.
[A 103:20]: How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there, well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you?
[C 105:37]: No.
[A 105:37]: No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay?
[B 108:00]: Yeah, it's great.
[A 108:01]: Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress. Okay, fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye.
[B 109:40]: Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":2920,\"end\":2984,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Matthew Ross?\",\"start\":3033,\"end\":5307,\"confidence\":0.89815502999999996536217850007233209908008575439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, you are.\",\"start\":5616,\"end\":6282,\"confidence\":0.53810864999999996616253383763250894844532012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Matthew, it's James calling from MMA Legal.\",\"start\":7078,\"end\":9140,\"confidence\":0.922669350000000054734528021072037518024444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you 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please?\",\"start\":184478,\"end\":186076,\"confidence\":0.82738142999999997329041434568352997303009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan.\",\"start\":187332,\"end\":188794,\"confidence\":0.74111029999999999962057017910410650074481964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan Street.\",\"start\":190849,\"end\":198011,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan Street.\",\"start\":198500,\"end\":199991,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Buchanan Street.\",\"start\":200138,\"end\":200843,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies, apologies.\",\"start\":200892,\"end\":201908,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine Ross.\",\"start\":234837,\"end\":235465,\"confidence\":0.83443164999999996922497302875854074954986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Lorraine.\",\"start\":236463,\"end\":236837,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine.\",\"start\":237519,\"end\":238023,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":239062,\"end\":239225,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jacqueline Ross.\",\"start\":239793,\"end\":240703,\"confidence\":0.742949999999999999289457264239899814128875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294993,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295074,\"end\":296461,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, as usual young boys are, but I mean, you were just okay.\",\"start\":296703,\"end\":301850,\"confidence\":0.59629600000000004822453547603799961507320404052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314232,\"end\":315512,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, I've got\\u2014 so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.9244670999999999860818888919311575591564178466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329216,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329674,\"end\":330656,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331229,\"end\":331409,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375122,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375527,\"end\":375706,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375771,\"end\":378287,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378757,\"end\":384645,\"confidence\":0.51237509999999997223341097196680493652820587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385203,\"end\":386385,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":497174,\"end\":506657,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Me?\",\"start\":508935,\"end\":509015,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got some ones?\",\"start\":509096,\"end\":509954,\"confidence\":0.80428200000000005243094847173779271543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":511102,\"end\":511458,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511749,\"end\":513383,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":514273,\"end\":519414,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as ever separate us when he appeared here.\",\"start\":520011,\"end\":523986,\"confidence\":0.52322005999999998682170598840457387268543243408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think about.\",\"start\":571819,\"end\":573653,\"confidence\":0.56259899999999996023092307950719259679317474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just something that when they told me, I had no choice, if you know what I mean.\",\"start\":573751,\"end\":578135,\"confidence\":0.58751242999999997440596644082688726484775543212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, something that come in and says, uh, I'm not going.\",\"start\":578587,\"end\":587439,\"confidence\":0.61452127000000000833779267850331962108612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591687,\"end\":592111,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592160,\"end\":593300,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596710,\"end\":598961,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599010,\"end\":599190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about as when they told me I had no choice.\",\"start\":647554,\"end\":652345,\"confidence\":0.4992752400000000090329876911710016429424285888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't something I could turn around and say I wasn't going.\",\"start\":652858,\"end\":655390,\"confidence\":0.58641445999999997074070279268198646605014801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691250,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691250,\"end\":692950,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692950,\"end\":694960,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695150,\"end\":695770,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":695770,\"end\":697910,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698090,\"end\":700010,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706600,\"end\":709740,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, it seems like I was only young at the time, I mean, so I didn't really understand it.\",\"start\":710450,\"end\":715230,\"confidence\":0.5917365599999999670188799427705816924571990966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":715820,\"end\":722100,\"confidence\":0.54874820000000001929407744682976044714450836181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes, his name was.\",\"start\":732040,\"end\":741080,\"confidence\":0.8704697500000000420783408117131330072879791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"'78, and you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":856340,\"end\":871941,\"confidence\":0.92374849999999997240962557043530978262424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that correct?\",\"start\":872807,\"end\":874153,\"confidence\":0.83874360000000003356745992277865298092365264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm going to ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.92147820000000002504947360648657195270061492919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be, um, sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.5977744499999999572281694781850092113018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898967,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's.\",\"start\":900249,\"end\":901125,\"confidence\":0.82810550000000004988720547771663405001163482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St Ninian's House of Falkland.\",\"start\":902600,\"end\":904651,\"confidence\":0.8196480999999999905725189819349907338619232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904700,\"end\":905511,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm, or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89878380000000002159055156880640424787998199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory, and if you had access to natural light?\",\"start\":1102226,\"end\":1107209,\"confidence\":0.907644569999999983878069542697630822658538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110740,\"end\":1113310,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it.\",\"start\":1113570,\"end\":1115408,\"confidence\":0.6846254000000000505821162732900120317935943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118194,\"end\":1122504,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123324,\"end\":1125319,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you were at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245556,\"end\":1252796,\"confidence\":0.7663932399999999756090574010158888995647430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the weekend.\",\"start\":1289483,\"end\":1290221,\"confidence\":0.7737627000000000254686938205850310623645782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1299970,\"end\":1300165,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And are you able to describe what your daily routine was like?\",\"start\":1300311,\"end\":1304131,\"confidence\":0.882917500000000021742607714259065687656402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305530,\"end\":1307635,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308542,\"end\":1308818,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308883,\"end\":1314455,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315533,\"end\":1317450,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318230,\"end\":1323487,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332213,\"end\":1335603,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, following school, uh, what would you do after school had finished?\",\"start\":1335829,\"end\":1341059,\"confidence\":0.90609664000000000871892780196503736078739166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449378,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462610,\"confidence\":0.6686832000000000331141336573637090623378753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, somebody would want to fight with you, you know what I mean?\",\"start\":1462789,\"end\":1467093,\"confidence\":0.5309274999999999966604491419275291264057159423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468460,\"end\":1470227,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470930,\"end\":1471012,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504223,\"confidence\":0.51173550000000000981259518084698356688022613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah, actually, when they seen it, they would intervene.\",\"start\":1505860,\"end\":1508833,\"confidence\":0.7943756600000000389627530239522457122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509589,\"end\":1512530,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1513832,\"end\":1514411,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1524850,\"end\":1526810,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you.\",\"start\":1527300,\"end\":1532250,\"confidence\":0.61424135999999995849663037006394006311893463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then that's what happened.\",\"start\":1533440,\"end\":1535100,\"confidence\":0.6208209399999999877906020628870464861392974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535640,\"end\":1537900,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538100,\"end\":1543740,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543740,\"end\":1544380,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544380,\"end\":1548120,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing\\u2014 basically they'd be standing in the main hall for hours and hours at a time.\",\"start\":1554061,\"end\":1562069,\"confidence\":0.5261223999999999900722968959598802030086517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562507,\"end\":1564408,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564456,\"end\":1565285,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627499,\"end\":1631897,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How the what?\",\"start\":1632677,\"end\":1633180,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally?\",\"start\":1633910,\"end\":1636260,\"confidence\":0.8517067000000000387416321245837025344371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643916,\"end\":1645217,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Weekend home.\",\"start\":1701230,\"end\":1708473,\"confidence\":0.597623000000000015319301382987760007381439208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709106,\"end\":1711493,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1714047,\"end\":1727371,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727597,\"end\":1729310,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1730022,\"end\":1735452,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:MR_MATT_ROSS] And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.74903595000000000592166315982467494904994964599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1963010,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save-a-toxie, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.67961050000000000625988150204648263752460479736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1978810,\"end\":1980190,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They did stop you from calling your family and contact your family, aye.\",\"start\":1980190,\"end\":1983570,\"confidence\":0.59080553000000002317193548151408322155475616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, Any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034297,\"confidence\":0.78584343000000000944993416851502843201160430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036105,\"end\":2044246,\"confidence\":0.51946955999999999686878027205239050090312957763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.70739435999999999982179588187136687338352203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I said they would physically want to Yeah, sometimes.\",\"start\":2115789,\"end\":2123047,\"confidence\":0.82123953000000005086889132144278846681118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know them all, they've run me all like that.\",\"start\":2129328,\"end\":2131269,\"confidence\":0.64764224999999997489652514559566043317317962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I don't know, some of them, isn't it?\",\"start\":2132560,\"end\":2135034,\"confidence\":0.55134019999999994698924865588196553289890289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No problem, just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2135902,\"end\":2140449,\"confidence\":0.74063473999999995811549524660222232341766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141172,\"end\":2141397,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260850,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a\\u2014 exactly, he was like, you know, how can you explain, a teacher-wise.\",\"start\":2275130,\"end\":2279010,\"confidence\":0.6712509399999999626373892169794999063014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher, but I'm trying to think, like, you know, teacher, he was like\\u2014 he used to make homemade wine and things like that.\",\"start\":2279010,\"end\":2285730,\"confidence\":0.8557960000000000011510792319313623011112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322133,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322570,\"end\":2325271,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":2325821,\"end\":2326517,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Don't worry about it.\",\"start\":2326630,\"end\":2328491,\"confidence\":0.6916832299999999822404106453177519142627716064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329202,\"end\":2336181,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336424,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.91313259999999996097130861016921699047088623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.89375320000000002540474497436662204563617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489232,\"end\":2494555,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495005,\"end\":2496870,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554080,\"end\":2556680,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if you, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556680,\"end\":2561090,\"confidence\":0.508991500000000041126213545794598758220672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561560,\"end\":2563570,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes.\",\"start\":2563940,\"end\":2565540,\"confidence\":0.88111806000000003624705868787714280188083648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember him.\",\"start\":2565540,\"end\":2566170,\"confidence\":0.68894580000000005259863655737717635929584503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to him, you know what I mean?\",\"start\":2566460,\"end\":2569610,\"confidence\":0.7905246999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Vincent Hayes.\",\"start\":2569860,\"end\":2571120,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571120,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573260,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened to him?\",\"start\":2573260,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit of freedom punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.74022419999999999884465751165407709777355194091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do as well is if they done something, like hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591792,\"end\":2601697,\"confidence\":0.5276482700000000303219849229208193719387054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy.\",\"start\":2655800,\"end\":2664044,\"confidence\":0.57213444000000002187533709729905240237712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would phone up and things like that.\",\"start\":2664093,\"end\":2665599,\"confidence\":0.836936600000000030519231586367823183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it.\",\"start\":2665712,\"end\":2669323,\"confidence\":0.54766389999999998128288325460744090378284454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2669501,\"end\":2669858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and slapped with my plumsaw.\",\"start\":2904845,\"end\":2912269,\"confidence\":0.718121950000000008884626367944292724132537841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.59461975000000000246558329308754764497280120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959085,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could have been anything.\",\"start\":2959602,\"end\":2960410,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960507,\"end\":2961363,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me get done.\",\"start\":2961848,\"end\":2964560,\"confidence\":0.60852150000000004848033086091163568198680877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965612,\"end\":2967008,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978790,\"end\":2981883,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.76763360000000002703046675378573127090930938720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm, Brother Ryan?\",\"start\":3206946,\"end\":3209829,\"confidence\":0.92813460000000003180531393809360451996326446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it's just basically just kind of jumped to jump to the road.\",\"start\":3333117,\"end\":3335871,\"confidence\":0.69583344000000002527173137423233129084110260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just jumped.\",\"start\":3336999,\"end\":3337514,\"confidence\":0.493463900000000010859224630621611140668392181396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, and then after he came and spoke to me, what did he say?\",\"start\":3338062,\"end\":3349287,\"confidence\":0.88879520000000000745643546906649135053157806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you.\",\"start\":3350850,\"end\":3352277,\"confidence\":0.5920098400000000093967855718801729381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She thought you seen something.\",\"start\":3352589,\"end\":3353721,\"confidence\":0.75459529999999996885406972069176845252513885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He didn't.\",\"start\":3353820,\"end\":3354246,\"confidence\":0.618294899999999980622078510350547730922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically, the two of us were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550810,\"confidence\":0.496554200000000001136157834480400197207927703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551290,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562640,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way.\",\"start\":3562640,\"end\":3564800,\"confidence\":0.55746335000000002413145239188452251255512237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jump in, I'll drop you off, just go in the back.\",\"start\":3564800,\"end\":3567270,\"confidence\":0.7554183599999999554341911789379082620143890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569280,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an tanic colour escort.\",\"start\":3569280,\"end\":3572545,\"confidence\":0.80470399999999997486810343616525642573833465576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572960,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall, and it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3583380,\"end\":3594920,\"confidence\":0.5950811000000000294818391921580769121646881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594920,\"end\":3598745,\"confidence\":0.59626480000000003922622227037209086120128631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604590,\"confidence\":0.7525349999999999539568307227455079555511474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.7291296000000000443463932242593728005886077880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694889,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695630,\"end\":3697789,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3697966,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never get worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.669396199999999996776978150592185556888580322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"See, St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3831946,\"end\":3840057,\"confidence\":0.8507331000000000198468796952511183917522430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were secret passages?\",\"start\":3840937,\"end\":3841785,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3843490,\"end\":3844804,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844885,\"end\":3851020,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Darmans?\",\"start\":3851020,\"end\":3854658,\"confidence\":0.8623779400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into this secret passage?\",\"start\":3870555,\"end\":3872446,\"confidence\":0.845631360000000054100155466585420072078704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872511,\"end\":3877411,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place.\",\"start\":3878010,\"end\":3886000,\"confidence\":0.50212789999999996037871596854529343545436859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3886000,\"end\":3889170,\"confidence\":0.8797506999999999965922370392945595085620880126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to like Brother Farrell's room.\",\"start\":3889420,\"end\":3901120,\"confidence\":0.86380774000000004608779136106022633612155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just his, just in the whole, but his room was up in that area.\",\"start\":3901120,\"end\":3910850,\"confidence\":0.90624110000000002163034196200896985828876495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting on the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53123313000000005335010655471705831587314605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he woke up, um, there was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3954800,\"end\":3960824,\"confidence\":0.797679959999999965702954796142876148223876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960937,\"end\":3963089,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what else?\",\"start\":3964958,\"end\":3965379,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965509,\"end\":3967858,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, like, was dressed in black.\",\"start\":3968036,\"end\":3971115,\"confidence\":0.88590270000000004291251798349549062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was dressed in black?\",\"start\":3972229,\"end\":3973068,\"confidence\":0.65736746999999995377805817042826674878597259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows.\",\"start\":3973430,\"end\":3974482,\"confidence\":0.80338407000000000568462610317510552704334259033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't wear black robes.\",\"start\":3974663,\"end\":3976012,\"confidence\":0.702085260000000044300350054982118308544158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987801,\"confidence\":0.50852065999999995771219118978478945791721343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988749,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097789,\"end\":4100239,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100625,\"end\":4109163,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109727,\"end\":4115600,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with someone at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.75034270000000002909246177296154201030731201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to Dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.91003080000000002858229208868579007685184478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically fear.\",\"start\":4359390,\"end\":4360725,\"confidence\":0.6935652500000000220126139538479037582874298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376331,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I don't know.\",\"start\":4412198,\"end\":4413500,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I mean, I don't know.\",\"start\":4415320,\"end\":4417337,\"confidence\":0.6058152999999999455127408509724773466587066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421123,\"end\":4421940,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438581,\"end\":4439534,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the boys, mostly all the boys and the police did.\",\"start\":4440487,\"end\":4442410,\"confidence\":0.73462784000000003192809572283294983208179473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442668,\"end\":4444219,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447469,\"end\":4449322,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449725,\"end\":4450288,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456728,\"end\":4459657,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, staff witnessed as well.\",\"start\":4460107,\"end\":4461363,\"confidence\":0.81784546000000002408114596619270741939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, they witnessed it, yeah.\",\"start\":4461813,\"end\":4462778,\"confidence\":0.649465399999999970503949953126721084117889404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498952,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling to believe me.\",\"start\":4499692,\"end\":4505406,\"confidence\":0.686466699999999985237764121848158538341522216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was missing it for no reason.\",\"start\":4505722,\"end\":4507786,\"confidence\":0.594355100000000025062263375730253756046295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520598,\"end\":4522197,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522778,\"end\":4525524,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was making things up.\",\"start\":4526009,\"end\":4527059,\"confidence\":0.5468828999999999496139935217797756195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4533695,\"end\":4537176,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543547,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, completely different thing.\",\"start\":4569822,\"end\":4574221,\"confidence\":0.698113259999999957727823129971511662006378173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for.\",\"start\":4592199,\"end\":4608525,\"confidence\":0.6218775500000000011624479157035239040851593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610940,\"end\":4613263,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's about it, thank you, Mr. Will.\",\"start\":4649920,\"end\":4651800,\"confidence\":0.77710855000000000902815600056783296167850494384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4651800,\"end\":4653400,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653400,\"end\":4656740,\"confidence\":0.76433220000000001714823838483425788581371307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672493,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly, Kelly, and the guy, Kev, and Kev.\",\"start\":4672735,\"end\":4680001,\"confidence\":0.8282021999999999994912514011957682669162750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680115,\"end\":4681515,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember his name.\",\"start\":4681596,\"end\":4682736,\"confidence\":0.50792230000000004874749492955743335187435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname, because it does ask for us to take nicknames, if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman.\",\"start\":4688327,\"end\":4716430,\"confidence\":0.7480900999999999800849082021159119904041290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then they may end up actually having a name for him or knowing what his role was.\",\"start\":4716430,\"end\":4721030,\"confidence\":0.87298690000000001010249661703710444271564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4725820,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman?\",\"start\":4726410,\"end\":4728490,\"confidence\":0.90480009999999999603659261993016116321086883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There must be a reason as to why you called him\\u2014 I can no longer hear the end of it.\",\"start\":4728490,\"end\":4732800,\"confidence\":0.57662004000000000036862957131233997642993927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the storey was that He gave up his house and went and lived in a cave.\",\"start\":4732870,\"end\":4739239,\"confidence\":0.73806804000000003629367029134300537407398223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739900,\"end\":4741547,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741595,\"end\":4746457,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just put caveman, teacher, long hair, big beard.\",\"start\":4747427,\"end\":4753344,\"confidence\":0.611238539999999996865653884015046060085296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753392,\"end\":4758018,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4758988,\"end\":4759392,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759877,\"end\":4760524,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761171,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse?\",\"start\":4792498,\"end\":4793191,\"confidence\":0.52516883999999997012508856641943566501140594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any neglect?\",\"start\":4793240,\"end\":4793966,\"confidence\":0.67591239999999996879154195994487963616847991943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, sexual abuse, when I seen in the room and things like that, I remember my brother lying, I mean, remember.\",\"start\":4794272,\"end\":4802381,\"confidence\":0.83810609999999996500008592192898504436016082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4806132,\"end\":4807645,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809320,\"end\":4815601,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because they were all here, innit?\",\"start\":4816761,\"end\":4817985,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818050,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931025,\"end\":4931622,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relation, so moved as you state in, do you know, when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4932783,\"end\":4942125,\"confidence\":0.857187900000000002620481609483249485492706298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, really, no, not at all.\",\"start\":5013510,\"end\":5014767,\"confidence\":0.5623135599999999900688862908282317221164703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd probably been explaining to my mother and father and things like that.\",\"start\":5015572,\"end\":5018344,\"confidence\":0.7789619599999999532968786297715269029140472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022342,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022876,\"end\":5025658,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034398,\"end\":5038649,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067981,\"end\":5069462,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069624,\"end\":5070405,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079709,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5082407,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088556,\"end\":5089412,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109475,\"confidence\":0.88606890000000004814495468963286839425563812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how, um, the experience affected your sleep and your behaviour?\",\"start\":5211484,\"end\":5217164,\"confidence\":0.7464197999999999666442818124778568744659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, not only because I couldn't sleep, I mean, I was anxious all the time.\",\"start\":5218532,\"end\":5227494,\"confidence\":0.89957900000000001750066758177126757800579071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take him in a good way, but how he\\u2014 Yeah, so I just put, I had flashbacks about it.\",\"start\":5419206,\"end\":5429056,\"confidence\":0.67364990000000002368096829741261899471282958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429121,\"end\":5430902,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431388,\"end\":5432683,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433071,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438022,\"end\":5440404,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it, the news is bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.857866000000000017422507880837656557559967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies, as they called them.\",\"start\":5490674,\"end\":5497618,\"confidence\":0.720177599999999973334752212394960224628448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Jellies?\",\"start\":5500527,\"end\":5500883,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5502207,\"end\":5505212,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name, you know.\",\"start\":5507408,\"end\":5508617,\"confidence\":0.797101300000000012602185961441136896610260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508681,\"end\":5511501,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a tablet thing, isn't it?\",\"start\":5512290,\"end\":5513660,\"confidence\":0.83521889999999998632773667850415222346782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5513708,\"end\":5515819,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, isn't it?\",\"start\":5517897,\"end\":5523474,\"confidence\":0.80590470000000002936957343990798108279705047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527358,\"end\":5529018,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529389,\"end\":5530211,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531452,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540270,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573331,\"end\":5575200,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575249,\"end\":5576500,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576647,\"end\":5577833,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584849,\"end\":5587476,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"100%.\",\"start\":5587640,\"end\":5588668,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't get any sleep.\",\"start\":5588766,\"end\":5589940,\"confidence\":0.899482200000000009509903975413180887699127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645900,\"end\":5649206,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affecting me good, not really, because I say I was married, divorced, and I can't hold on to relationships.\",\"start\":5650222,\"end\":5655791,\"confidence\":0.8764035999999999493326185984187759459018707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656892,\"end\":5659175,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5710095,\"end\":5712459,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of places, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713155,\"end\":5718158,\"confidence\":0.80424510000000004605880121744121424853801727294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things, anger issues and things like that.\",\"start\":5719054,\"end\":5722184,\"confidence\":0.92861340000000003325197894810116849839687347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am now, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.5731674399999999724997223893296904861927032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So like any mental health?\",\"start\":5989508,\"end\":5990440,\"confidence\":0.72939629999999999743209855296299792826175689697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, it's my mental health, probably.\",\"start\":5990809,\"end\":5993217,\"confidence\":0.64118934000000005202224429012858308851718902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.761217400000000044002490540151484310626983642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't want to go to court.\",\"start\":6095239,\"end\":6096142,\"confidence\":0.90892994000000004728434532808023504912853240966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096770,\"end\":6099139,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099493,\"end\":6103184,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103297,\"end\":6104646,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108025,\"end\":6108123,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108595,\"end\":6114538,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.716849199999999964205699143349193036556243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132698,\"confidence\":0.73194049999999999389643789982073940336704254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there, well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6214350,\"end\":6219524,\"confidence\":0.67344517000000003736914777618949301540851593017578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223599,\"end\":6225346,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225540,\"end\":6227545,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is, it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.78130924999999995517185880089527927339076995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress.\",\"start\":6535392,\"end\":6570875,\"confidence\":0.8213330500000000089499962996342219412326812744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, fantastic.\",\"start\":6571630,\"end\":6573060,\"confidence\":0.90055059999999997888409097868134267628192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.85296494000000000479388972962624393403530120849609375,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:56:19 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 16:56:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 16:57:01] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:57:01] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You 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time.","start":51253,"end":54271,"confidence":0.680130539999999950140363580430857837200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just vocalise it when we're on the phone.","start":54319,"end":55707,"confidence":0.8361661000000000232290631174691952764987945556640625},{"sentiment":"POSITIVE","speaker":"A","text":"That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.","start":55771,"end":64192,"confidence":0.5061732500000000189999127542250789701938629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I also may need to bring us back to the timeline if we move too far ahead.","start":65057,"end":69850,"confidence":0.85845625000000003179678742526448331773281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as 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involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.","start":97787,"end":123279,"confidence":0.6732380399999999820437324160593561828136444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.","start":124258,"end":131681,"confidence":0.7012942399999999576465370410005562007427215576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.","start":132291,"end":146737,"confidence":0.8492250999999999550027496297843754291534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, are you 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yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan, B-U-C-H-A-N-A-N. 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sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294996,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295077,"end":296467,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.","start":296710,"end":302110,"confidence":0.64965653000000000982794290393940173089504241943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314120,"end":315524,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.942852849999999964580865707830525934696197509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329221,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329686,"end":330683,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331264,"end":331447,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375113,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375516,"end":375693,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375758,"end":378257,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.","start":378725,"end":384667,"confidence":0.61437649999999999206323764155968092381954193115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385222,"end":386348,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":496740,"end":507260,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Me?","start":508660,"end":509220,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got someone else?","start":509220,"end":510500,"confidence":0.7686138000000000136680000650812871754169464111328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":510660,"end":511660,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511660,"end":513600,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":513600,"end":519940,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as if he was separate from his own parents here.","start":519940,"end":524020,"confidence":0.7036078999999999528114358327002264559268951416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.","start":571771,"end":578130,"confidence":0.52387470000000002645634822329157032072544097900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, something that come in and says, uh, I'm not going.","start":578420,"end":587358,"confidence":0.5808847999999999789366711411275900900363922119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591699,"end":592025,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592123,"end":593230,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596750,"end":599157,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599223,"end":599336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.","start":647554,"end":655390,"confidence":0.5994403999999999843595333004486747086048126220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691067,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691534,"end":692631,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692679,"end":694631,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695163,"end":695891,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":696053,"end":697188,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698015,"end":699928,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706728,"end":709302,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":710396,"end":722100,"confidence":0.6090676999999999896573399382759816944599151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes his name was.","start":732040,"end":741060,"confidence":0.8708791000000000170899738805019296705722808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":857334,"end":871973,"confidence":0.91470485999999995296860788585036061704158782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":873368,"end":874153,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.91783760000000003120845804005512036383152008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.57422614000000005152202220415347255766391754150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898949,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's House of Falkland.","start":900499,"end":904640,"confidence":0.9028324500000000085719875642098486423492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904721,"end":905533,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm or was you sharing?","start":1090060,"end":1092519,"confidence":0.89294660000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory and if you had access to natural light?","start":1102262,"end":1107208,"confidence":0.90603065000000004847180434808251447975635528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110728,"end":1113302,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it, yeah.","start":1113527,"end":1115892,"confidence":0.67490320000000003641815737864817492663860321044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118273,"end":1122554,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123298,"end":1125368,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245572,"end":1252765,"confidence":0.76906569999999996323225559535785578191280364990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"\u2014on the weekend.","start":1289502,"end":1290208,"confidence":0.84758940000000004832969580093049444258213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and are you able to describe what your daily routine was like?","start":1299806,"end":1304066,"confidence":0.89434789999999997345270230653113685548305511474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305529,"end":1308392,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308490,"end":1308766,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308831,"end":1314504,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315532,"end":1317444,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318221,"end":1323452,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332214,"end":1335611,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school, what would you do after school had finished?","start":1337714,"end":1341079,"confidence":0.90916099999999999692334995415876619517803192138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449540,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462180,"confidence":0.70716184000000004150621180087910033762454986572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, you know what I mean?","start":1462180,"end":1464180,"confidence":0.4939650300000000271438693744130432605743408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody would want to fight with you, you know what I mean?","start":1464420,"end":1467180,"confidence":0.491482169999999995990691559200058691203594207763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468400,"end":1470820,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470820,"end":1471280,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504184,"confidence":0.53836644000000000165329083756660111248493194580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah.","start":1505880,"end":1506960,"confidence":0.81408643999999996676564251174568198621273040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, when they seen it, they would intervene.","start":1507040,"end":1508830,"confidence":0.8479778000000000037772451833006925880908966064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509620,"end":1512539,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1513877,"end":1514861,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1525140,"end":1526597,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.","start":1527180,"end":1534824,"confidence":0.64522749999999995385024931238149292767047882080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535034,"end":1537557,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538188,"end":1543525,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543622,"end":1544285,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544334,"end":1548055,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing you.","start":1554061,"end":1559041,"confidence":0.5030755399999999877280743021401576697826385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they'd be standing you in the main hall for hours and hours at a time.","start":1559250,"end":1562034,"confidence":0.6869224000000000440735448137274943292140960693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562468,"end":1564350,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564399,"end":1565219,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627529,"end":1631892,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"How the what?","start":1632617,"end":1633148,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally.","start":1633910,"end":1636260,"confidence":0.851411899999999999266719896695576608180999755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643895,"end":1645210,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.","start":1701230,"end":1708434,"confidence":0.5566014999999999712798626205767504870891571044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709131,"end":1711465,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1716836,"end":1727283,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727574,"end":1729205,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1729366,"end":1735453,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.774711799999999950472329146577976644039154052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1962990,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.","start":1970190,"end":1977190,"confidence":0.6934964999999999601953959427191875874996185302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did stop you from calling your family and contact your family, aye.","start":1979030,"end":1983570,"confidence":0.57283150000000004897771077594370581209659576416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034281,"confidence":0.78743076000000000735923322281450964510440826416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036094,"end":2044246,"confidence":0.5454866000000000436642721979296766221523284912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus, when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.68125223999999995339038605379755608737468719482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, what's that?","start":2115789,"end":2117330,"confidence":0.72138124999999997388755446081631816923618316650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would physically want to Yeah, sometimes.","start":2117395,"end":2122969,"confidence":0.835177199999999952950702208909206092357635498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they're all\u2014 they've run me all with that.","start":2129732,"end":2131186,"confidence":0.6070232399999999639561565345502458512783050537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I've done some of them, isn't it?","start":2132540,"end":2134708,"confidence":0.70593196000000002499064066796563565731048583984375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2134821,"end":2136229,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2136277,"end":2140403,"confidence":0.86293673999999997992205180707969702780246734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141776,"end":2142161,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260800,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was like, you know, how can you explain that?","start":2275090,"end":2278770,"confidence":0.55201849999999996754240783047862350940704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.","start":2278770,"end":2285730,"confidence":0.84804994000000000209382733373786322772502899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322127,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322561,"end":2325245,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine, don't worry about it.","start":2325791,"end":2328443,"confidence":0.67887649999999999383959448095993138849735260009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329150,"end":2336171,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336413,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they'd embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.88331382999999996652462641577585600316524505615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.8908831999999999862183130971970967948436737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489228,"end":2494581,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495000,"end":2496918,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was quite a lot of people getting it.","start":2554120,"end":2556640,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556640,"end":2561190,"confidence":0.55464780000000002413429456282756291329860687255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561580,"end":2563700,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes, I remember him.","start":2563960,"end":2566170,"confidence":0.87741769999999996709760807789280079305171966552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to, you know what I mean?","start":2566460,"end":2569680,"confidence":0.80569469999999998588435801138984970748424530029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes.","start":2569880,"end":2571100,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571100,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573300,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to him?","start":2573300,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit free them punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.76440965999999999080927182149025611579418182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591808,"end":2601774,"confidence":0.5912988999999999606416167807765305042266845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.","start":2655800,"end":2665612,"confidence":0.62709979999999998501181153187644667923450469970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it, you know what I mean?","start":2665709,"end":2670790,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2670870,"end":2670935,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.","start":2904844,"end":2912250,"confidence":0.7298099000000000113885789687628857791423797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You was punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.54165260000000003959286232202430255711078643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959151,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything.","start":2959620,"end":2960412,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960525,"end":2961366,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me getting done.","start":2961819,"end":2964439,"confidence":0.6639012699999999878031076150364242494106292724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965619,"end":2966969,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978761,"end":2981917,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.97149616000000005300307748257182538509368896484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm?","start":3206946,"end":3209153,"confidence":0.87989770000000000482742734675412066280841827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Ryan?","start":3209217,"end":3209829,"confidence":0.88758784999999995601882574192131869494915008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it just basically just kind of jumped.","start":3333114,"end":3334892,"confidence":0.48714807999999998333606754385982640087604522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"He jumped to the road, he just jumped, and then after he came and spoke to me.","start":3334956,"end":3340450,"confidence":0.81584149999999999725019961260841228067874908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did he say?","start":3348660,"end":3349328,"confidence":0.7761384000000000060737193052773363888263702392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, he didn't see you, like he thought you seen something you didn't.","start":3350860,"end":3354216,"confidence":0.5471403599999999922687266007415018975734710693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550740,"confidence":0.51683230000000002224425088570569641888141632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551340,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562680,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.","start":3562680,"end":3567250,"confidence":0.71403139999999998277502299970365129411220550537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569300,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an hour tanic colour escorts.","start":3569300,"end":3572450,"confidence":0.818424400000000051846882342942990362644195556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572920,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.","start":3583380,"end":3589290,"confidence":0.676176499999999958134822009014897048473358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3590040,"end":3594600,"confidence":0.87757739999999995195167912243050523102283477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.","start":3594600,"end":3598840,"confidence":0.50130266000000001103131808122270740568637847900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one minute, let me just try and catch up on the notes real quick.","start":3600180,"end":3604562,"confidence":0.7111783000000000409812628276995383203029632568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away once as well.","start":3680810,"end":3682085,"confidence":0.71805185000000004702513933807495050132274627685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694875,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695669,"end":3697856,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3698018,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never got worse.","start":3759269,"end":3762714,"confidence":0.6609669000000000238514985539950430393218994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3834072,"end":3840045,"confidence":0.861816099999999973846342982142232358455657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages?","start":3840912,"end":3841924,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3842117,"end":3844830,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844910,"end":3850193,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Dalms?","start":3851028,"end":3854689,"confidence":0.878538400000000052614268497563898563385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into through this secret passage?","start":3870533,"end":3872404,"confidence":0.86068750000000004973799150320701301097869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872469,"end":3877356,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.","start":3878016,"end":3889170,"confidence":0.71860950000000001214317535414011217653751373291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.","start":3889420,"end":3901140,"confidence":0.863596559999999957568661557161249220371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just in the whole, but his room was up in that area.","start":3901140,"end":3910850,"confidence":0.91519450000000002187761083405348472297191619873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53501385000000001301856400459655560553073883056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, he woke up.","start":3954800,"end":3955548,"confidence":0.611963999999999952450480122934095561504364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3958205,"end":3960810,"confidence":0.63349219999999994978878703477676026523113250732421875},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960956,"end":3963125,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else?","start":3964954,"end":3965372,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965501,"end":3967832,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, right?","start":3968008,"end":3969793,"confidence":0.88298069999999995172146327604423277080059051513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, was dressed in black and he was dressed in black.","start":3969921,"end":3973095,"confidence":0.74071586000000000371557007383671589195728302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows are always\u2014 I don't wear black robes.","start":3973410,"end":3975861,"confidence":0.73477259999999999795505800648243166506290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I hang me\u2014 when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987802,"confidence":0.53452829999999995624904158830759115517139434814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988750,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097760,"end":4100217,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100670,"end":4109171,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109736,"end":4115630,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.730323260000000029634747988893650472164154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.9014191000000000286718204733915627002716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"C","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically, feeling.","start":4359393,"end":4360679,"confidence":0.61485109999999998375841414599562995135784149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376341,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":4412172,"end":4413634,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I don't know.","start":4415320,"end":4417357,"confidence":0.603702549999999948937556837336160242557525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421174,"end":4421934,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438582,"end":4439538,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the\u2014 mostly all the boys and the police did.","start":4440494,"end":4442422,"confidence":0.69999460000000002235509555248427204787731170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, witnessed and things like that.","start":4442681,"end":4444480,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447473,"end":4449336,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449741,"end":4450309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456698,"end":4459777,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff witnesses as well.","start":4460247,"end":4461576,"confidence":0.859664140000000021046844267402775585651397705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They witnessed it, yeah.","start":4461786,"end":4462710,"confidence":0.70578640000000003595914677134715020656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498951,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling believe me.","start":4499691,"end":4505544,"confidence":0.73890230000000001187032694360823370516300201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I was just seeing it for any reason.","start":4505803,"end":4507846,"confidence":0.770239530000000005571791916736401617527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520603,"end":4522212,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They spoke that they said it was business as usual and things like that.","start":4522798,"end":4525562,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was making things up and\u2014 Yeah.","start":4526050,"end":4539902,"confidence":0.64747465000000004042846057927818037569522857666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543546,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, a completely different thing.","start":4569822,"end":4574184,"confidence":0.672429100000000001813305061659775674343109130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.","start":4592199,"end":4608645,"confidence":0.660051399999999954815166347543708980083465576171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, I rebel against it.","start":4610935,"end":4613194,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4649900,"end":4653460,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653460,"end":4656740,"confidence":0.64754783999999998567176362485042773187160491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672489,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly.","start":4672731,"end":4673698,"confidence":0.71803249999999996244781641507870517671108245849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":4676020,"end":4677294,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the guy, Kevin.","start":4678020,"end":4678998,"confidence":0.7464212999999999542666273555369116365909576416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Kevin.","start":4679928,"end":4680271,"confidence":0.7931661599999999534560402025817893445491790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680320,"end":4681543,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his name anymore.","start":4681657,"end":4682881,"confidence":0.76660479999999997513526750481105409562587738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\u2014 because it does ask for us to take nicknames\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.","start":4688327,"end":4721030,"confidence":0.8459450600000000264344635070301592350006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"But yeah, of course, that's fine.","start":4724830,"end":4726000,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman that must be a reason as to why you called him?","start":4726410,"end":4730220,"confidence":0.88571315999999999934999550532666034996509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.","start":4730510,"end":4739234,"confidence":0.818654360000000025365807232446968555450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739428,"end":4741538,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741586,"end":4744308,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, yeah, I just put caveman teacher, long hair, big beard.","start":4745655,"end":4753320,"confidence":0.64045392999999994909643419305211864411830902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753400,"end":4758015,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4759280,"end":4759457,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759859,"end":4760423,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761148,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse, any neglect?","start":4792500,"end":4793979,"confidence":0.69015879999999996119441902919788844883441925048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sexual abuse, when I seen in the room and things like that, I remember.","start":4794207,"end":4800730,"confidence":0.7546703999999999634695768691017292439937591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4802237,"end":4802836,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809175,"end":4815588,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because they were all here, innit?","start":4816753,"end":4817983,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818048,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931044,"end":4931688,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relationship moved, as you stated.","start":4932798,"end":4936628,"confidence":0.88990164000000004929091801386675797402858734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4936837,"end":4942125,"confidence":0.84513234999999997665298678839462809264659881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.","start":5013510,"end":5018344,"confidence":0.69329359999999995434194488552748225629329681396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022344,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022880,"end":5025672,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034431,"end":5038648,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067972,"end":5069352,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069452,"end":5070450,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079660,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was about 11.","start":5082310,"end":5083205,"confidence":0.854861300000000046139803089317865669727325439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5083400,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088541,"end":5089347,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.","start":5105143,"end":5109494,"confidence":0.88140534999999997634034798466018401086330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how the experience affected your sleep and your behaviour?","start":5211489,"end":5217194,"confidence":0.73846889999999998366320141940377652645111083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, you know, because I couldn't sleep.","start":5218532,"end":5224078,"confidence":0.87112219999999995767581140171387232840061187744140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was anxious all the time.","start":5226093,"end":5227561,"confidence":0.6054210700000000056064664022414945065975189208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's affected me in a good way, but how it's affected me\u2014 Yeah, so I just put I had flashbacks about it.","start":5419110,"end":5429036,"confidence":0.5342676600000000330936700265738181769847869873046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429149,"end":5430854,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431401,"end":5432688,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433026,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438011,"end":5440401,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.84330212999999998313427340690395794808864593505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies as they called them.","start":5490700,"end":5497610,"confidence":0.74871790000000004727809255200554616749286651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jellies?","start":5498326,"end":5498798,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5499156,"end":5499172,"confidence":0.5266520999999999563812025371589697897434234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you think about that?","start":5500278,"end":5501141,"confidence":0.82961260000000003334008624733542092144489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry to ask, but what are jellies?","start":5503040,"end":5505026,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name of it now.","start":5507422,"end":5508816,"confidence":0.82309489999999996268087443240801803767681121826171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508962,"end":5509788,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a\u2014 like a tablet thing, don't you think?","start":5511377,"end":5513987,"confidence":0.8595637000000000416122247770545072853565216064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5515186,"end":5515835,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.","start":5517898,"end":5523479,"confidence":0.80874926000000002535017529226024635136127471923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527290,"end":5528907,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529425,"end":5530201,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531447,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540290,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573366,"end":5575508,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575574,"end":5576768,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576817,"end":5577912,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584847,"end":5587447,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh yeah, I can't get any sleep.","start":5588254,"end":5589885,"confidence":0.8342817399999999938842165647656656801700592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645950,"end":5649268,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.","start":5650514,"end":5655787,"confidence":0.85678080000000000904236685528303496539592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656883,"end":5659157,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5709999,"end":5712451,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713128,"end":5718275,"confidence":0.8294987700000000518940623805974610149860382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things.","start":5719030,"end":5719941,"confidence":0.87498339999999996674517888095579110085964202880859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Aye, anger issues and things like that.","start":5720250,"end":5722284,"confidence":0.7640782600000000091000629254267551004886627197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.571071200000000001040234565152786672115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"C","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So like any mental health, um, it's my mental health probably.","start":5989508,"end":5993217,"confidence":0.64868870000000000697326640874962322413921356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"A","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.","start":6082675,"end":6090199,"confidence":0.788224000000000035726088754017837345600128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I really want to go to court.","start":6095216,"end":6096118,"confidence":0.61731946000000004204366632620804011821746826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096811,"end":6099213,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099971,"end":6103162,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103291,"end":6104669,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108024,"end":6108121,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108591,"end":6114508,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with me the rest of my life.","start":6121303,"end":6122792,"confidence":0.80792713000000004885947646471322514116764068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132717,"confidence":0.74123010000000000285780288322712294757366180419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there.","start":6214350,"end":6215507,"confidence":0.70882509999999998573372295140870846807956695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I mean, they're always here at the back of my mind, what happened.","start":6216070,"end":6219495,"confidence":0.69298040000000005189662033444619737565517425537109375},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223517,"end":6225377,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225539,"end":6227464,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.832770000000000010231815394945442676544189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?","start":6535392,"end":6570843,"confidence":0.78543689999999999340474232667475007474422454833984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, brilliant, okay.","start":6571437,"end":6572273,"confidence":0.741466500000000028336444302112795412540435791015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":6572594,"end":6573060,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.8529649999999999732125388618442229926586151123046875,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:01 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":2920,\"end\":2984,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Matthew Ross?\",\"start\":3033,\"end\":5307,\"confidence\":0.89815502999999996536217850007233209908008575439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, you are.\",\"start\":5616,\"end\":6282,\"confidence\":0.53810864999999996616253383763250894844532012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Matthew, it's James calling from MMA Legal.\",\"start\":7078,\"end\":9140,\"confidence\":0.922669350000000054734528021072037518024444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you today?\",\"start\":9205,\"end\":9628,\"confidence\":0.87185360000000000635367314316681586205959320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You 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Johnston?\",\"start\":175275,\"end\":176052,\"confidence\":0.52456236000000000530008037458173930644989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Johnston, yeah.\",\"start\":176165,\"end\":176844,\"confidence\":0.80791550000000000864019966684281826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember your family address?\",\"start\":178026,\"end\":180097,\"confidence\":0.83950460000000004523457164395949803292751312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was at 5 Buchanan Street in Johnston.\",\"start\":181020,\"end\":184037,\"confidence\":0.87841449999999998698996250823256559669971466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you spell that for me please?\",\"start\":184478,\"end\":186076,\"confidence\":0.82738142999999997329041434568352997303009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, B-U-C-H-A-N-A-N. Buchanan Street.\",\"start\":187333,\"end\":197928,\"confidence\":0.88147794999999995457784507379983551800251007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, Buchanan Street.\",\"start\":198544,\"end\":200229,\"confidence\":0.74277280000000001081161826732568442821502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Buchanan Street.\",\"start\":200277,\"end\":200844,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies, apologies.\",\"start\":200893,\"end\":201833,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine Ross.\",\"start\":234837,\"end\":235465,\"confidence\":0.83443164999999996922497302875854074954986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Lorraine.\",\"start\":236463,\"end\":236837,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine.\",\"start\":237519,\"end\":238023,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":239062,\"end\":239225,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jacqueline Ross.\",\"start\":239793,\"end\":240703,\"confidence\":0.742949999999999999289457264239899814128875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294996,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295077,\"end\":296467,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.\",\"start\":296710,\"end\":302110,\"confidence\":0.64965653000000000982794290393940173089504241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314120,\"end\":315524,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.942852849999999964580865707830525934696197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329221,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329686,\"end\":330683,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331264,\"end\":331447,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375113,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375516,\"end\":375693,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375758,\"end\":378257,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378725,\"end\":384667,\"confidence\":0.61437649999999999206323764155968092381954193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385222,\"end\":386348,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":496740,\"end\":507260,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me?\",\"start\":508660,\"end\":509220,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got someone else?\",\"start\":509220,\"end\":510500,\"confidence\":0.7686138000000000136680000650812871754169464111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":510660,\"end\":511660,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511660,\"end\":513600,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":513600,\"end\":519940,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as if he was separate from his own parents here.\",\"start\":519940,\"end\":524020,\"confidence\":0.7036078999999999528114358327002264559268951416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.\",\"start\":571771,\"end\":578130,\"confidence\":0.52387470000000002645634822329157032072544097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, something that come in and says, uh, I'm not going.\",\"start\":578420,\"end\":587358,\"confidence\":0.5808847999999999789366711411275900900363922119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591699,\"end\":592025,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592123,\"end\":593230,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596750,\"end\":599157,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599223,\"end\":599336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.\",\"start\":647554,\"end\":655390,\"confidence\":0.5994403999999999843595333004486747086048126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691067,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691534,\"end\":692631,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692679,\"end\":694631,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695163,\"end\":695891,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":696053,\"end\":697188,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698015,\"end\":699928,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706728,\"end\":709302,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":710396,\"end\":722100,\"confidence\":0.6090676999999999896573399382759816944599151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes his name was.\",\"start\":732040,\"end\":741060,\"confidence\":0.8708791000000000170899738805019296705722808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":857334,\"end\":871973,\"confidence\":0.91470485999999995296860788585036061704158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":873368,\"end\":874153,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.91783760000000003120845804005512036383152008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.57422614000000005152202220415347255766391754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898949,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's House of Falkland.\",\"start\":900499,\"end\":904640,\"confidence\":0.9028324500000000085719875642098486423492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904721,\"end\":905533,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89294660000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory and if you had access to natural light?\",\"start\":1102262,\"end\":1107208,\"confidence\":0.90603065000000004847180434808251447975635528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110728,\"end\":1113302,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it, yeah.\",\"start\":1113527,\"end\":1115892,\"confidence\":0.67490320000000003641815737864817492663860321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118273,\"end\":1122554,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123298,\"end\":1125368,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245572,\"end\":1252765,\"confidence\":0.76906569999999996323225559535785578191280364990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"\\u2014on the weekend.\",\"start\":1289502,\"end\":1290208,\"confidence\":0.84758940000000004832969580093049444258213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and are you able to describe what your daily routine was like?\",\"start\":1299806,\"end\":1304066,\"confidence\":0.89434789999999997345270230653113685548305511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305529,\"end\":1308392,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308490,\"end\":1308766,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308831,\"end\":1314504,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315532,\"end\":1317444,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318221,\"end\":1323452,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332214,\"end\":1335611,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school, what would you do after school had finished?\",\"start\":1337714,\"end\":1341079,\"confidence\":0.90916099999999999692334995415876619517803192138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449540,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462180,\"confidence\":0.70716184000000004150621180087910033762454986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, you know what I mean?\",\"start\":1462180,\"end\":1464180,\"confidence\":0.4939650300000000271438693744130432605743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody would want to fight with you, you know what I mean?\",\"start\":1464420,\"end\":1467180,\"confidence\":0.491482169999999995990691559200058691203594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468400,\"end\":1470820,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470820,\"end\":1471280,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504184,\"confidence\":0.53836644000000000165329083756660111248493194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah.\",\"start\":1505880,\"end\":1506960,\"confidence\":0.81408643999999996676564251174568198621273040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, when they seen it, they would intervene.\",\"start\":1507040,\"end\":1508830,\"confidence\":0.8479778000000000037772451833006925880908966064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509620,\"end\":1512539,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1513877,\"end\":1514861,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1525140,\"end\":1526597,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.\",\"start\":1527180,\"end\":1534824,\"confidence\":0.64522749999999995385024931238149292767047882080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535034,\"end\":1537557,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538188,\"end\":1543525,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543622,\"end\":1544285,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544334,\"end\":1548055,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing you.\",\"start\":1554061,\"end\":1559041,\"confidence\":0.5030755399999999877280743021401576697826385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they'd be standing you in the main hall for hours and hours at a time.\",\"start\":1559250,\"end\":1562034,\"confidence\":0.6869224000000000440735448137274943292140960693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562468,\"end\":1564350,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564399,\"end\":1565219,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627529,\"end\":1631892,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How the what?\",\"start\":1632617,\"end\":1633148,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally.\",\"start\":1633910,\"end\":1636260,\"confidence\":0.851411899999999999266719896695576608180999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643895,\"end\":1645210,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.\",\"start\":1701230,\"end\":1708434,\"confidence\":0.5566014999999999712798626205767504870891571044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709131,\"end\":1711465,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1716836,\"end\":1727283,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727574,\"end\":1729205,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1729366,\"end\":1735453,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.774711799999999950472329146577976644039154052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1962990,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.6934964999999999601953959427191875874996185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did stop you from calling your family and contact your family, aye.\",\"start\":1979030,\"end\":1983570,\"confidence\":0.57283150000000004897771077594370581209659576416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034281,\"confidence\":0.78743076000000000735923322281450964510440826416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it\\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036094,\"end\":2044246,\"confidence\":0.5454866000000000436642721979296766221523284912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus, when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.68125223999999995339038605379755608737468719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, what's that?\",\"start\":2115789,\"end\":2117330,\"confidence\":0.72138124999999997388755446081631816923618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would physically want to Yeah, sometimes.\",\"start\":2117395,\"end\":2122969,\"confidence\":0.835177199999999952950702208909206092357635498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they're all\\u2014 they've run me all with that.\",\"start\":2129732,\"end\":2131186,\"confidence\":0.6070232399999999639561565345502458512783050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I've done some of them, isn't it?\",\"start\":2132540,\"end\":2134708,\"confidence\":0.70593196000000002499064066796563565731048583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2134821,\"end\":2136229,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2136277,\"end\":2140403,\"confidence\":0.86293673999999997992205180707969702780246734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141776,\"end\":2142161,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260800,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was like, you know, how can you explain that?\",\"start\":2275090,\"end\":2278770,\"confidence\":0.55201849999999996754240783047862350940704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.\",\"start\":2278770,\"end\":2285730,\"confidence\":0.84804994000000000209382733373786322772502899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322127,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322561,\"end\":2325245,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about it.\",\"start\":2325791,\"end\":2328443,\"confidence\":0.67887649999999999383959448095993138849735260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329150,\"end\":2336171,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336413,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they'd embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.88331382999999996652462641577585600316524505615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.8908831999999999862183130971970967948436737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489228,\"end\":2494581,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495000,\"end\":2496918,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554120,\"end\":2556640,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556640,\"end\":2561190,\"confidence\":0.55464780000000002413429456282756291329860687255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561580,\"end\":2563700,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes, I remember him.\",\"start\":2563960,\"end\":2566170,\"confidence\":0.87741769999999996709760807789280079305171966552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to, you know what I mean?\",\"start\":2566460,\"end\":2569680,\"confidence\":0.80569469999999998588435801138984970748424530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes.\",\"start\":2569880,\"end\":2571100,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571100,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573300,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to him?\",\"start\":2573300,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit free them punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.76440965999999999080927182149025611579418182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591808,\"end\":2601774,\"confidence\":0.5912988999999999606416167807765305042266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.\",\"start\":2655800,\"end\":2665612,\"confidence\":0.62709979999999998501181153187644667923450469970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it, you know what I mean?\",\"start\":2665709,\"end\":2670790,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2670870,\"end\":2670935,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.\",\"start\":2904844,\"end\":2912250,\"confidence\":0.7298099000000000113885789687628857791423797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You was punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.54165260000000003959286232202430255711078643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959151,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything.\",\"start\":2959620,\"end\":2960412,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960525,\"end\":2961366,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me getting done.\",\"start\":2961819,\"end\":2964439,\"confidence\":0.6639012699999999878031076150364242494106292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965619,\"end\":2966969,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978761,\"end\":2981917,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.97149616000000005300307748257182538509368896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm?\",\"start\":3206946,\"end\":3209153,\"confidence\":0.87989770000000000482742734675412066280841827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Ryan?\",\"start\":3209217,\"end\":3209829,\"confidence\":0.88758784999999995601882574192131869494915008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it just basically just kind of jumped.\",\"start\":3333114,\"end\":3334892,\"confidence\":0.48714807999999998333606754385982640087604522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He jumped to the road, he just jumped, and then after he came and spoke to me.\",\"start\":3334956,\"end\":3340450,\"confidence\":0.81584149999999999725019961260841228067874908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did he say?\",\"start\":3348660,\"end\":3349328,\"confidence\":0.7761384000000000060737193052773363888263702392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you, like he thought you seen something you didn't.\",\"start\":3350860,\"end\":3354216,\"confidence\":0.5471403599999999922687266007415018975734710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550740,\"confidence\":0.51683230000000002224425088570569641888141632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551340,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562680,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.\",\"start\":3562680,\"end\":3567250,\"confidence\":0.71403139999999998277502299970365129411220550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569300,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an hour tanic colour escorts.\",\"start\":3569300,\"end\":3572450,\"confidence\":0.818424400000000051846882342942990362644195556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572920,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.\",\"start\":3583380,\"end\":3589290,\"confidence\":0.676176499999999958134822009014897048473358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3590040,\"end\":3594600,\"confidence\":0.87757739999999995195167912243050523102283477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594600,\"end\":3598840,\"confidence\":0.50130266000000001103131808122270740568637847900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one minute, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604562,\"confidence\":0.7111783000000000409812628276995383203029632568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.71805185000000004702513933807495050132274627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694875,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695669,\"end\":3697856,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3698018,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never got worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.6609669000000000238514985539950430393218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3834072,\"end\":3840045,\"confidence\":0.861816099999999973846342982142232358455657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages?\",\"start\":3840912,\"end\":3841924,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3842117,\"end\":3844830,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844910,\"end\":3850193,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Dalms?\",\"start\":3851028,\"end\":3854689,\"confidence\":0.878538400000000052614268497563898563385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into through this secret passage?\",\"start\":3870533,\"end\":3872404,\"confidence\":0.86068750000000004973799150320701301097869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872469,\"end\":3877356,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3878016,\"end\":3889170,\"confidence\":0.71860950000000001214317535414011217653751373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.\",\"start\":3889420,\"end\":3901140,\"confidence\":0.863596559999999957568661557161249220371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just in the whole, but his room was up in that area.\",\"start\":3901140,\"end\":3910850,\"confidence\":0.91519450000000002187761083405348472297191619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53501385000000001301856400459655560553073883056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, he woke up.\",\"start\":3954800,\"end\":3955548,\"confidence\":0.611963999999999952450480122934095561504364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3958205,\"end\":3960810,\"confidence\":0.63349219999999994978878703477676026523113250732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960956,\"end\":3963125,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else?\",\"start\":3964954,\"end\":3965372,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965501,\"end\":3967832,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, right?\",\"start\":3968008,\"end\":3969793,\"confidence\":0.88298069999999995172146327604423277080059051513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, was dressed in black and he was dressed in black.\",\"start\":3969921,\"end\":3973095,\"confidence\":0.74071586000000000371557007383671589195728302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows are always\\u2014 I don't wear black robes.\",\"start\":3973410,\"end\":3975861,\"confidence\":0.73477259999999999795505800648243166506290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I hang me\\u2014 when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987802,\"confidence\":0.53452829999999995624904158830759115517139434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988750,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097760,\"end\":4100217,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100670,\"end\":4109171,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109736,\"end\":4115630,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.730323260000000029634747988893650472164154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.9014191000000000286718204733915627002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically, feeling.\",\"start\":4359393,\"end\":4360679,\"confidence\":0.61485109999999998375841414599562995135784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376341,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":4412172,\"end\":4413634,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I don't know.\",\"start\":4415320,\"end\":4417357,\"confidence\":0.603702549999999948937556837336160242557525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421174,\"end\":4421934,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438582,\"end\":4439538,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the\\u2014 mostly all the boys and the police did.\",\"start\":4440494,\"end\":4442422,\"confidence\":0.69999460000000002235509555248427204787731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442681,\"end\":4444480,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447473,\"end\":4449336,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449741,\"end\":4450309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456698,\"end\":4459777,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff witnesses as well.\",\"start\":4460247,\"end\":4461576,\"confidence\":0.859664140000000021046844267402775585651397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They witnessed it, yeah.\",\"start\":4461786,\"end\":4462710,\"confidence\":0.70578640000000003595914677134715020656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498951,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling believe me.\",\"start\":4499691,\"end\":4505544,\"confidence\":0.73890230000000001187032694360823370516300201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I was just seeing it for any reason.\",\"start\":4505803,\"end\":4507846,\"confidence\":0.770239530000000005571791916736401617527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520603,\"end\":4522212,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522798,\"end\":4525562,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was making things up and\\u2014 Yeah.\",\"start\":4526050,\"end\":4539902,\"confidence\":0.64747465000000004042846057927818037569522857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543546,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, a completely different thing.\",\"start\":4569822,\"end\":4574184,\"confidence\":0.672429100000000001813305061659775674343109130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.\",\"start\":4592199,\"end\":4608645,\"confidence\":0.660051399999999954815166347543708980083465576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610935,\"end\":4613194,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4649900,\"end\":4653460,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653460,\"end\":4656740,\"confidence\":0.64754783999999998567176362485042773187160491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672489,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly.\",\"start\":4672731,\"end\":4673698,\"confidence\":0.71803249999999996244781641507870517671108245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":4676020,\"end\":4677294,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the guy, Kevin.\",\"start\":4678020,\"end\":4678998,\"confidence\":0.7464212999999999542666273555369116365909576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Kevin.\",\"start\":4679928,\"end\":4680271,\"confidence\":0.7931661599999999534560402025817893445491790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680320,\"end\":4681543,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his name anymore.\",\"start\":4681657,\"end\":4682881,\"confidence\":0.76660479999999997513526750481105409562587738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\\u2014 because it does ask for us to take nicknames\\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.\",\"start\":4688327,\"end\":4721030,\"confidence\":0.8459450600000000264344635070301592350006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4726000,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman that must be a reason as to why you called him?\",\"start\":4726410,\"end\":4730220,\"confidence\":0.88571315999999999934999550532666034996509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.\",\"start\":4730510,\"end\":4739234,\"confidence\":0.818654360000000025365807232446968555450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739428,\"end\":4741538,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741586,\"end\":4744308,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, yeah, I just put caveman teacher, long hair, big beard.\",\"start\":4745655,\"end\":4753320,\"confidence\":0.64045392999999994909643419305211864411830902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753400,\"end\":4758015,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4759280,\"end\":4759457,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759859,\"end\":4760423,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761148,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse, any neglect?\",\"start\":4792500,\"end\":4793979,\"confidence\":0.69015879999999996119441902919788844883441925048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sexual abuse, when I seen in the room and things like that, I remember.\",\"start\":4794207,\"end\":4800730,\"confidence\":0.7546703999999999634695768691017292439937591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4802237,\"end\":4802836,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809175,\"end\":4815588,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because they were all here, innit?\",\"start\":4816753,\"end\":4817983,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818048,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931044,\"end\":4931688,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relationship moved, as you stated.\",\"start\":4932798,\"end\":4936628,\"confidence\":0.88990164000000004929091801386675797402858734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4936837,\"end\":4942125,\"confidence\":0.84513234999999997665298678839462809264659881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.\",\"start\":5013510,\"end\":5018344,\"confidence\":0.69329359999999995434194488552748225629329681396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022344,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022880,\"end\":5025672,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034431,\"end\":5038648,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067972,\"end\":5069352,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069452,\"end\":5070450,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079660,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was about 11.\",\"start\":5082310,\"end\":5083205,\"confidence\":0.854861300000000046139803089317865669727325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5083400,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088541,\"end\":5089347,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109494,\"confidence\":0.88140534999999997634034798466018401086330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how the experience affected your sleep and your behaviour?\",\"start\":5211489,\"end\":5217194,\"confidence\":0.73846889999999998366320141940377652645111083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, you know, because I couldn't sleep.\",\"start\":5218532,\"end\":5224078,\"confidence\":0.87112219999999995767581140171387232840061187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was anxious all the time.\",\"start\":5226093,\"end\":5227561,\"confidence\":0.6054210700000000056064664022414945065975189208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's affected me in a good way, but how it's affected me\\u2014 Yeah, so I just put I had flashbacks about it.\",\"start\":5419110,\"end\":5429036,\"confidence\":0.5342676600000000330936700265738181769847869873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429149,\"end\":5430854,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431401,\"end\":5432688,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433026,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438011,\"end\":5440401,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.84330212999999998313427340690395794808864593505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies as they called them.\",\"start\":5490700,\"end\":5497610,\"confidence\":0.74871790000000004727809255200554616749286651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jellies?\",\"start\":5498326,\"end\":5498798,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5499156,\"end\":5499172,\"confidence\":0.5266520999999999563812025371589697897434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you think about that?\",\"start\":5500278,\"end\":5501141,\"confidence\":0.82961260000000003334008624733542092144489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5503040,\"end\":5505026,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name of it now.\",\"start\":5507422,\"end\":5508816,\"confidence\":0.82309489999999996268087443240801803767681121826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508962,\"end\":5509788,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a\\u2014 like a tablet thing, don't you think?\",\"start\":5511377,\"end\":5513987,\"confidence\":0.8595637000000000416122247770545072853565216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5515186,\"end\":5515835,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.\",\"start\":5517898,\"end\":5523479,\"confidence\":0.80874926000000002535017529226024635136127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527290,\"end\":5528907,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529425,\"end\":5530201,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531447,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540290,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573366,\"end\":5575508,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575574,\"end\":5576768,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576817,\"end\":5577912,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584847,\"end\":5587447,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh yeah, I can't get any sleep.\",\"start\":5588254,\"end\":5589885,\"confidence\":0.8342817399999999938842165647656656801700592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645950,\"end\":5649268,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.\",\"start\":5650514,\"end\":5655787,\"confidence\":0.85678080000000000904236685528303496539592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656883,\"end\":5659157,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5709999,\"end\":5712451,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713128,\"end\":5718275,\"confidence\":0.8294987700000000518940623805974610149860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things.\",\"start\":5719030,\"end\":5719941,\"confidence\":0.87498339999999996674517888095579110085964202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Aye, anger issues and things like that.\",\"start\":5720250,\"end\":5722284,\"confidence\":0.7640782600000000091000629254267551004886627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.571071200000000001040234565152786672115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So like any mental health, um, it's my mental health probably.\",\"start\":5989508,\"end\":5993217,\"confidence\":0.64868870000000000697326640874962322413921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.788224000000000035726088754017837345600128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I really want to go to court.\",\"start\":6095216,\"end\":6096118,\"confidence\":0.61731946000000004204366632620804011821746826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096811,\"end\":6099213,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099971,\"end\":6103162,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103291,\"end\":6104669,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108024,\"end\":6108121,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108591,\"end\":6114508,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with me the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.80792713000000004885947646471322514116764068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132717,\"confidence\":0.74123010000000000285780288322712294757366180419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there.\",\"start\":6214350,\"end\":6215507,\"confidence\":0.70882509999999998573372295140870846807956695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6216070,\"end\":6219495,\"confidence\":0.69298040000000005189662033444619737565517425537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223517,\"end\":6225377,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225539,\"end\":6227464,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.832770000000000010231815394945442676544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?\",\"start\":6535392,\"end\":6570843,\"confidence\":0.78543689999999999340474232667475007474422454833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, brilliant, okay.\",\"start\":6571437,\"end\":6572273,\"confidence\":0.741466500000000028336444302112795412540435791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":6572594,\"end\":6573060,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.8529649999999999732125388618442229926586151123046875,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:01 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 16:57:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-19 16:57:20] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:57:20] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You 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time.","start":51253,"end":54271,"confidence":0.680130539999999950140363580430857837200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just vocalise it when we're on the phone.","start":54319,"end":55707,"confidence":0.8361661000000000232290631174691952764987945556640625},{"sentiment":"POSITIVE","speaker":"A","text":"That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.","start":55771,"end":64192,"confidence":0.5061732500000000189999127542250789701938629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I also may need to bring us back to the timeline if we move too far ahead.","start":65057,"end":69850,"confidence":0.85845625000000003179678742526448331773281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as 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involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.","start":97787,"end":123279,"confidence":0.6732380399999999820437324160593561828136444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.","start":124258,"end":131681,"confidence":0.7012942399999999576465370410005562007427215576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.","start":132291,"end":146737,"confidence":0.8492250999999999550027496297843754291534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, are you 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yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan, B-U-C-H-A-N-A-N. 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sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294996,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295077,"end":296467,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.","start":296710,"end":302110,"confidence":0.64965653000000000982794290393940173089504241943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314120,"end":315524,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.942852849999999964580865707830525934696197509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329221,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329686,"end":330683,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331264,"end":331447,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375113,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375516,"end":375693,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375758,"end":378257,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.","start":378725,"end":384667,"confidence":0.61437649999999999206323764155968092381954193115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385222,"end":386348,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":496740,"end":507260,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Me?","start":508660,"end":509220,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got someone else?","start":509220,"end":510500,"confidence":0.7686138000000000136680000650812871754169464111328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":510660,"end":511660,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511660,"end":513600,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":513600,"end":519940,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as if he was separate from his own parents here.","start":519940,"end":524020,"confidence":0.7036078999999999528114358327002264559268951416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.","start":571771,"end":578130,"confidence":0.52387470000000002645634822329157032072544097900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, something that come in and says, uh, I'm not going.","start":578420,"end":587358,"confidence":0.5808847999999999789366711411275900900363922119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591699,"end":592025,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592123,"end":593230,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596750,"end":599157,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599223,"end":599336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.","start":647554,"end":655390,"confidence":0.5994403999999999843595333004486747086048126220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691067,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691534,"end":692631,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692679,"end":694631,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695163,"end":695891,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":696053,"end":697188,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698015,"end":699928,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706728,"end":709302,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":710396,"end":722100,"confidence":0.6090676999999999896573399382759816944599151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes his name was.","start":732040,"end":741060,"confidence":0.8708791000000000170899738805019296705722808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":857334,"end":871973,"confidence":0.91470485999999995296860788585036061704158782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":873368,"end":874153,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.91783760000000003120845804005512036383152008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.57422614000000005152202220415347255766391754150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898949,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's House of Falkland.","start":900499,"end":904640,"confidence":0.9028324500000000085719875642098486423492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904721,"end":905533,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm or was you sharing?","start":1090060,"end":1092519,"confidence":0.89294660000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory and if you had access to natural light?","start":1102262,"end":1107208,"confidence":0.90603065000000004847180434808251447975635528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110728,"end":1113302,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it, yeah.","start":1113527,"end":1115892,"confidence":0.67490320000000003641815737864817492663860321044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118273,"end":1122554,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123298,"end":1125368,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245572,"end":1252765,"confidence":0.76906569999999996323225559535785578191280364990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"\u2014on the weekend.","start":1289502,"end":1290208,"confidence":0.84758940000000004832969580093049444258213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and are you able to describe what your daily routine was like?","start":1299806,"end":1304066,"confidence":0.89434789999999997345270230653113685548305511474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305529,"end":1308392,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308490,"end":1308766,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308831,"end":1314504,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315532,"end":1317444,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318221,"end":1323452,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332214,"end":1335611,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school, what would you do after school had finished?","start":1337714,"end":1341079,"confidence":0.90916099999999999692334995415876619517803192138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449540,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462180,"confidence":0.70716184000000004150621180087910033762454986572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, you know what I mean?","start":1462180,"end":1464180,"confidence":0.4939650300000000271438693744130432605743408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody would want to fight with you, you know what I mean?","start":1464420,"end":1467180,"confidence":0.491482169999999995990691559200058691203594207763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468400,"end":1470820,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470820,"end":1471280,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504184,"confidence":0.53836644000000000165329083756660111248493194580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah.","start":1505880,"end":1506960,"confidence":0.81408643999999996676564251174568198621273040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, when they seen it, they would intervene.","start":1507040,"end":1508830,"confidence":0.8479778000000000037772451833006925880908966064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509620,"end":1512539,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1513877,"end":1514861,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1525140,"end":1526597,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.","start":1527180,"end":1534824,"confidence":0.64522749999999995385024931238149292767047882080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535034,"end":1537557,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538188,"end":1543525,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543622,"end":1544285,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544334,"end":1548055,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing you.","start":1554061,"end":1559041,"confidence":0.5030755399999999877280743021401576697826385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they'd be standing you in the main hall for hours and hours at a time.","start":1559250,"end":1562034,"confidence":0.6869224000000000440735448137274943292140960693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562468,"end":1564350,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564399,"end":1565219,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627529,"end":1631892,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"How the what?","start":1632617,"end":1633148,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally.","start":1633910,"end":1636260,"confidence":0.851411899999999999266719896695576608180999755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643895,"end":1645210,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.","start":1701230,"end":1708434,"confidence":0.5566014999999999712798626205767504870891571044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709131,"end":1711465,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1716836,"end":1727283,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727574,"end":1729205,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1729366,"end":1735453,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.774711799999999950472329146577976644039154052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1962990,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.","start":1970190,"end":1977190,"confidence":0.6934964999999999601953959427191875874996185302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did stop you from calling your family and contact your family, aye.","start":1979030,"end":1983570,"confidence":0.57283150000000004897771077594370581209659576416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034281,"confidence":0.78743076000000000735923322281450964510440826416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036094,"end":2044246,"confidence":0.5454866000000000436642721979296766221523284912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus, when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.68125223999999995339038605379755608737468719482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, what's that?","start":2115789,"end":2117330,"confidence":0.72138124999999997388755446081631816923618316650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would physically want to Yeah, sometimes.","start":2117395,"end":2122969,"confidence":0.835177199999999952950702208909206092357635498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they're all\u2014 they've run me all with that.","start":2129732,"end":2131186,"confidence":0.6070232399999999639561565345502458512783050537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I've done some of them, isn't it?","start":2132540,"end":2134708,"confidence":0.70593196000000002499064066796563565731048583984375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2134821,"end":2136229,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2136277,"end":2140403,"confidence":0.86293673999999997992205180707969702780246734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141776,"end":2142161,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260800,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was like, you know, how can you explain that?","start":2275090,"end":2278770,"confidence":0.55201849999999996754240783047862350940704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.","start":2278770,"end":2285730,"confidence":0.84804994000000000209382733373786322772502899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322127,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322561,"end":2325245,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine, don't worry about it.","start":2325791,"end":2328443,"confidence":0.67887649999999999383959448095993138849735260009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329150,"end":2336171,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336413,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they'd embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.88331382999999996652462641577585600316524505615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.8908831999999999862183130971970967948436737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489228,"end":2494581,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495000,"end":2496918,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was quite a lot of people getting it.","start":2554120,"end":2556640,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556640,"end":2561190,"confidence":0.55464780000000002413429456282756291329860687255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561580,"end":2563700,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes, I remember him.","start":2563960,"end":2566170,"confidence":0.87741769999999996709760807789280079305171966552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to, you know what I mean?","start":2566460,"end":2569680,"confidence":0.80569469999999998588435801138984970748424530029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes.","start":2569880,"end":2571100,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571100,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573300,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to him?","start":2573300,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit free them punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.76440965999999999080927182149025611579418182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591808,"end":2601774,"confidence":0.5912988999999999606416167807765305042266845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.","start":2655800,"end":2665612,"confidence":0.62709979999999998501181153187644667923450469970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it, you know what I mean?","start":2665709,"end":2670790,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2670870,"end":2670935,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.","start":2904844,"end":2912250,"confidence":0.7298099000000000113885789687628857791423797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You was punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.54165260000000003959286232202430255711078643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959151,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything.","start":2959620,"end":2960412,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960525,"end":2961366,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me getting done.","start":2961819,"end":2964439,"confidence":0.6639012699999999878031076150364242494106292724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965619,"end":2966969,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978761,"end":2981917,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.97149616000000005300307748257182538509368896484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm?","start":3206946,"end":3209153,"confidence":0.87989770000000000482742734675412066280841827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Ryan?","start":3209217,"end":3209829,"confidence":0.88758784999999995601882574192131869494915008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it just basically just kind of jumped.","start":3333114,"end":3334892,"confidence":0.48714807999999998333606754385982640087604522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"He jumped to the road, he just jumped, and then after he came and spoke to me.","start":3334956,"end":3340450,"confidence":0.81584149999999999725019961260841228067874908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did he say?","start":3348660,"end":3349328,"confidence":0.7761384000000000060737193052773363888263702392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, he didn't see you, like he thought you seen something you didn't.","start":3350860,"end":3354216,"confidence":0.5471403599999999922687266007415018975734710693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550740,"confidence":0.51683230000000002224425088570569641888141632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551340,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562680,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.","start":3562680,"end":3567250,"confidence":0.71403139999999998277502299970365129411220550537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569300,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an hour tanic colour escorts.","start":3569300,"end":3572450,"confidence":0.818424400000000051846882342942990362644195556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572920,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.","start":3583380,"end":3589290,"confidence":0.676176499999999958134822009014897048473358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3590040,"end":3594600,"confidence":0.87757739999999995195167912243050523102283477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.","start":3594600,"end":3598840,"confidence":0.50130266000000001103131808122270740568637847900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one minute, let me just try and catch up on the notes real quick.","start":3600180,"end":3604562,"confidence":0.7111783000000000409812628276995383203029632568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away once as well.","start":3680810,"end":3682085,"confidence":0.71805185000000004702513933807495050132274627685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694875,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695669,"end":3697856,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3698018,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never got worse.","start":3759269,"end":3762714,"confidence":0.6609669000000000238514985539950430393218994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3834072,"end":3840045,"confidence":0.861816099999999973846342982142232358455657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages?","start":3840912,"end":3841924,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3842117,"end":3844830,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844910,"end":3850193,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Dalms?","start":3851028,"end":3854689,"confidence":0.878538400000000052614268497563898563385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into through this secret passage?","start":3870533,"end":3872404,"confidence":0.86068750000000004973799150320701301097869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872469,"end":3877356,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.","start":3878016,"end":3889170,"confidence":0.71860950000000001214317535414011217653751373291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.","start":3889420,"end":3901140,"confidence":0.863596559999999957568661557161249220371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just in the whole, but his room was up in that area.","start":3901140,"end":3910850,"confidence":0.91519450000000002187761083405348472297191619873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53501385000000001301856400459655560553073883056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, he woke up.","start":3954800,"end":3955548,"confidence":0.611963999999999952450480122934095561504364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3958205,"end":3960810,"confidence":0.63349219999999994978878703477676026523113250732421875},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960956,"end":3963125,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else?","start":3964954,"end":3965372,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965501,"end":3967832,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, right?","start":3968008,"end":3969793,"confidence":0.88298069999999995172146327604423277080059051513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, was dressed in black and he was dressed in black.","start":3969921,"end":3973095,"confidence":0.74071586000000000371557007383671589195728302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows are always\u2014 I don't wear black robes.","start":3973410,"end":3975861,"confidence":0.73477259999999999795505800648243166506290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I hang me\u2014 when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987802,"confidence":0.53452829999999995624904158830759115517139434814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988750,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097760,"end":4100217,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100670,"end":4109171,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109736,"end":4115630,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.730323260000000029634747988893650472164154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.9014191000000000286718204733915627002716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"C","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically, feeling.","start":4359393,"end":4360679,"confidence":0.61485109999999998375841414599562995135784149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376341,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":4412172,"end":4413634,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I don't know.","start":4415320,"end":4417357,"confidence":0.603702549999999948937556837336160242557525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421174,"end":4421934,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438582,"end":4439538,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the\u2014 mostly all the boys and the police did.","start":4440494,"end":4442422,"confidence":0.69999460000000002235509555248427204787731170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, witnessed and things like that.","start":4442681,"end":4444480,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447473,"end":4449336,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449741,"end":4450309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456698,"end":4459777,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff witnesses as well.","start":4460247,"end":4461576,"confidence":0.859664140000000021046844267402775585651397705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They witnessed it, yeah.","start":4461786,"end":4462710,"confidence":0.70578640000000003595914677134715020656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498951,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling believe me.","start":4499691,"end":4505544,"confidence":0.73890230000000001187032694360823370516300201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I was just seeing it for any reason.","start":4505803,"end":4507846,"confidence":0.770239530000000005571791916736401617527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520603,"end":4522212,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They spoke that they said it was business as usual and things like that.","start":4522798,"end":4525562,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was making things up and\u2014 Yeah.","start":4526050,"end":4539902,"confidence":0.64747465000000004042846057927818037569522857666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543546,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, a completely different thing.","start":4569822,"end":4574184,"confidence":0.672429100000000001813305061659775674343109130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.","start":4592199,"end":4608645,"confidence":0.660051399999999954815166347543708980083465576171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, I rebel against it.","start":4610935,"end":4613194,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4649900,"end":4653460,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653460,"end":4656740,"confidence":0.64754783999999998567176362485042773187160491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672489,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly.","start":4672731,"end":4673698,"confidence":0.71803249999999996244781641507870517671108245849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":4676020,"end":4677294,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the guy, Kevin.","start":4678020,"end":4678998,"confidence":0.7464212999999999542666273555369116365909576416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Kevin.","start":4679928,"end":4680271,"confidence":0.7931661599999999534560402025817893445491790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680320,"end":4681543,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his name anymore.","start":4681657,"end":4682881,"confidence":0.76660479999999997513526750481105409562587738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\u2014 because it does ask for us to take nicknames\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.","start":4688327,"end":4721030,"confidence":0.8459450600000000264344635070301592350006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"But yeah, of course, that's fine.","start":4724830,"end":4726000,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman that must be a reason as to why you called him?","start":4726410,"end":4730220,"confidence":0.88571315999999999934999550532666034996509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.","start":4730510,"end":4739234,"confidence":0.818654360000000025365807232446968555450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739428,"end":4741538,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741586,"end":4744308,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, yeah, I just put caveman teacher, long hair, big beard.","start":4745655,"end":4753320,"confidence":0.64045392999999994909643419305211864411830902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753400,"end":4758015,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4759280,"end":4759457,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759859,"end":4760423,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761148,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse, any neglect?","start":4792500,"end":4793979,"confidence":0.69015879999999996119441902919788844883441925048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sexual abuse, when I seen in the room and things like that, I remember.","start":4794207,"end":4800730,"confidence":0.7546703999999999634695768691017292439937591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4802237,"end":4802836,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809175,"end":4815588,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because they were all here, innit?","start":4816753,"end":4817983,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818048,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931044,"end":4931688,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relationship moved, as you stated.","start":4932798,"end":4936628,"confidence":0.88990164000000004929091801386675797402858734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4936837,"end":4942125,"confidence":0.84513234999999997665298678839462809264659881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.","start":5013510,"end":5018344,"confidence":0.69329359999999995434194488552748225629329681396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022344,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022880,"end":5025672,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034431,"end":5038648,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067972,"end":5069352,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069452,"end":5070450,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079660,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was about 11.","start":5082310,"end":5083205,"confidence":0.854861300000000046139803089317865669727325439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5083400,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088541,"end":5089347,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.","start":5105143,"end":5109494,"confidence":0.88140534999999997634034798466018401086330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how the experience affected your sleep and your behaviour?","start":5211489,"end":5217194,"confidence":0.73846889999999998366320141940377652645111083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, you know, because I couldn't sleep.","start":5218532,"end":5224078,"confidence":0.87112219999999995767581140171387232840061187744140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was anxious all the time.","start":5226093,"end":5227561,"confidence":0.6054210700000000056064664022414945065975189208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's affected me in a good way, but how it's affected me\u2014 Yeah, so I just put I had flashbacks about it.","start":5419110,"end":5429036,"confidence":0.5342676600000000330936700265738181769847869873046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429149,"end":5430854,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431401,"end":5432688,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433026,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438011,"end":5440401,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.84330212999999998313427340690395794808864593505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies as they called them.","start":5490700,"end":5497610,"confidence":0.74871790000000004727809255200554616749286651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jellies?","start":5498326,"end":5498798,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5499156,"end":5499172,"confidence":0.5266520999999999563812025371589697897434234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you think about that?","start":5500278,"end":5501141,"confidence":0.82961260000000003334008624733542092144489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry to ask, but what are jellies?","start":5503040,"end":5505026,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name of it now.","start":5507422,"end":5508816,"confidence":0.82309489999999996268087443240801803767681121826171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508962,"end":5509788,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a\u2014 like a tablet thing, don't you think?","start":5511377,"end":5513987,"confidence":0.8595637000000000416122247770545072853565216064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5515186,"end":5515835,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.","start":5517898,"end":5523479,"confidence":0.80874926000000002535017529226024635136127471923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527290,"end":5528907,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529425,"end":5530201,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531447,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540290,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573366,"end":5575508,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575574,"end":5576768,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576817,"end":5577912,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584847,"end":5587447,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh yeah, I can't get any sleep.","start":5588254,"end":5589885,"confidence":0.8342817399999999938842165647656656801700592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645950,"end":5649268,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.","start":5650514,"end":5655787,"confidence":0.85678080000000000904236685528303496539592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656883,"end":5659157,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5709999,"end":5712451,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713128,"end":5718275,"confidence":0.8294987700000000518940623805974610149860382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things.","start":5719030,"end":5719941,"confidence":0.87498339999999996674517888095579110085964202880859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Aye, anger issues and things like that.","start":5720250,"end":5722284,"confidence":0.7640782600000000091000629254267551004886627197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.571071200000000001040234565152786672115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"C","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So like any mental health, um, it's my mental health probably.","start":5989508,"end":5993217,"confidence":0.64868870000000000697326640874962322413921356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"A","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.","start":6082675,"end":6090199,"confidence":0.788224000000000035726088754017837345600128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I really want to go to court.","start":6095216,"end":6096118,"confidence":0.61731946000000004204366632620804011821746826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096811,"end":6099213,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099971,"end":6103162,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103291,"end":6104669,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108024,"end":6108121,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108591,"end":6114508,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with me the rest of my life.","start":6121303,"end":6122792,"confidence":0.80792713000000004885947646471322514116764068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132717,"confidence":0.74123010000000000285780288322712294757366180419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there.","start":6214350,"end":6215507,"confidence":0.70882509999999998573372295140870846807956695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I mean, they're always here at the back of my mind, what happened.","start":6216070,"end":6219495,"confidence":0.69298040000000005189662033444619737565517425537109375},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223517,"end":6225377,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225539,"end":6227464,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.832770000000000010231815394945442676544189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?","start":6535392,"end":6570843,"confidence":0.78543689999999999340474232667475007474422454833984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, brilliant, okay.","start":6571437,"end":6572273,"confidence":0.741466500000000028336444302112795412540435791015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":6572594,"end":6573060,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.8529649999999999732125388618442229926586151123046875,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:20 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":2920,\"end\":2984,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Matthew Ross?\",\"start\":3033,\"end\":5307,\"confidence\":0.89815502999999996536217850007233209908008575439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, you are.\",\"start\":5616,\"end\":6282,\"confidence\":0.53810864999999996616253383763250894844532012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Matthew, it's James calling from MMA Legal.\",\"start\":7078,\"end\":9140,\"confidence\":0.922669350000000054734528021072037518024444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you today?\",\"start\":9205,\"end\":9628,\"confidence\":0.87185360000000000635367314316681586205959320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You 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Johnston?\",\"start\":175275,\"end\":176052,\"confidence\":0.52456236000000000530008037458173930644989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Johnston, yeah.\",\"start\":176165,\"end\":176844,\"confidence\":0.80791550000000000864019966684281826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember your family address?\",\"start\":178026,\"end\":180097,\"confidence\":0.83950460000000004523457164395949803292751312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was at 5 Buchanan Street in Johnston.\",\"start\":181020,\"end\":184037,\"confidence\":0.87841449999999998698996250823256559669971466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you spell that for me please?\",\"start\":184478,\"end\":186076,\"confidence\":0.82738142999999997329041434568352997303009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, B-U-C-H-A-N-A-N. Buchanan Street.\",\"start\":187333,\"end\":197928,\"confidence\":0.88147794999999995457784507379983551800251007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, Buchanan Street.\",\"start\":198544,\"end\":200229,\"confidence\":0.74277280000000001081161826732568442821502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Buchanan Street.\",\"start\":200277,\"end\":200844,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies, apologies.\",\"start\":200893,\"end\":201833,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine Ross.\",\"start\":234837,\"end\":235465,\"confidence\":0.83443164999999996922497302875854074954986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Lorraine.\",\"start\":236463,\"end\":236837,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine.\",\"start\":237519,\"end\":238023,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":239062,\"end\":239225,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jacqueline Ross.\",\"start\":239793,\"end\":240703,\"confidence\":0.742949999999999999289457264239899814128875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294996,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295077,\"end\":296467,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.\",\"start\":296710,\"end\":302110,\"confidence\":0.64965653000000000982794290393940173089504241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314120,\"end\":315524,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.942852849999999964580865707830525934696197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329221,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329686,\"end\":330683,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331264,\"end\":331447,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375113,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375516,\"end\":375693,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375758,\"end\":378257,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378725,\"end\":384667,\"confidence\":0.61437649999999999206323764155968092381954193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385222,\"end\":386348,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":496740,\"end\":507260,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me?\",\"start\":508660,\"end\":509220,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got someone else?\",\"start\":509220,\"end\":510500,\"confidence\":0.7686138000000000136680000650812871754169464111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":510660,\"end\":511660,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511660,\"end\":513600,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":513600,\"end\":519940,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as if he was separate from his own parents here.\",\"start\":519940,\"end\":524020,\"confidence\":0.7036078999999999528114358327002264559268951416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.\",\"start\":571771,\"end\":578130,\"confidence\":0.52387470000000002645634822329157032072544097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, something that come in and says, uh, I'm not going.\",\"start\":578420,\"end\":587358,\"confidence\":0.5808847999999999789366711411275900900363922119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591699,\"end\":592025,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592123,\"end\":593230,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596750,\"end\":599157,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599223,\"end\":599336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.\",\"start\":647554,\"end\":655390,\"confidence\":0.5994403999999999843595333004486747086048126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691067,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691534,\"end\":692631,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692679,\"end\":694631,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695163,\"end\":695891,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":696053,\"end\":697188,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698015,\"end\":699928,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706728,\"end\":709302,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":710396,\"end\":722100,\"confidence\":0.6090676999999999896573399382759816944599151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes his name was.\",\"start\":732040,\"end\":741060,\"confidence\":0.8708791000000000170899738805019296705722808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":857334,\"end\":871973,\"confidence\":0.91470485999999995296860788585036061704158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":873368,\"end\":874153,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.91783760000000003120845804005512036383152008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.57422614000000005152202220415347255766391754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898949,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's House of Falkland.\",\"start\":900499,\"end\":904640,\"confidence\":0.9028324500000000085719875642098486423492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904721,\"end\":905533,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89294660000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory and if you had access to natural light?\",\"start\":1102262,\"end\":1107208,\"confidence\":0.90603065000000004847180434808251447975635528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110728,\"end\":1113302,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it, yeah.\",\"start\":1113527,\"end\":1115892,\"confidence\":0.67490320000000003641815737864817492663860321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118273,\"end\":1122554,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123298,\"end\":1125368,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245572,\"end\":1252765,\"confidence\":0.76906569999999996323225559535785578191280364990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"\\u2014on the weekend.\",\"start\":1289502,\"end\":1290208,\"confidence\":0.84758940000000004832969580093049444258213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and are you able to describe what your daily routine was like?\",\"start\":1299806,\"end\":1304066,\"confidence\":0.89434789999999997345270230653113685548305511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305529,\"end\":1308392,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308490,\"end\":1308766,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308831,\"end\":1314504,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315532,\"end\":1317444,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318221,\"end\":1323452,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332214,\"end\":1335611,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school, what would you do after school had finished?\",\"start\":1337714,\"end\":1341079,\"confidence\":0.90916099999999999692334995415876619517803192138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449540,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462180,\"confidence\":0.70716184000000004150621180087910033762454986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, you know what I mean?\",\"start\":1462180,\"end\":1464180,\"confidence\":0.4939650300000000271438693744130432605743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody would want to fight with you, you know what I mean?\",\"start\":1464420,\"end\":1467180,\"confidence\":0.491482169999999995990691559200058691203594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468400,\"end\":1470820,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470820,\"end\":1471280,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504184,\"confidence\":0.53836644000000000165329083756660111248493194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah.\",\"start\":1505880,\"end\":1506960,\"confidence\":0.81408643999999996676564251174568198621273040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, when they seen it, they would intervene.\",\"start\":1507040,\"end\":1508830,\"confidence\":0.8479778000000000037772451833006925880908966064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509620,\"end\":1512539,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1513877,\"end\":1514861,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1525140,\"end\":1526597,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.\",\"start\":1527180,\"end\":1534824,\"confidence\":0.64522749999999995385024931238149292767047882080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535034,\"end\":1537557,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538188,\"end\":1543525,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543622,\"end\":1544285,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544334,\"end\":1548055,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing you.\",\"start\":1554061,\"end\":1559041,\"confidence\":0.5030755399999999877280743021401576697826385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they'd be standing you in the main hall for hours and hours at a time.\",\"start\":1559250,\"end\":1562034,\"confidence\":0.6869224000000000440735448137274943292140960693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562468,\"end\":1564350,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564399,\"end\":1565219,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627529,\"end\":1631892,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How the what?\",\"start\":1632617,\"end\":1633148,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally.\",\"start\":1633910,\"end\":1636260,\"confidence\":0.851411899999999999266719896695576608180999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643895,\"end\":1645210,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.\",\"start\":1701230,\"end\":1708434,\"confidence\":0.5566014999999999712798626205767504870891571044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709131,\"end\":1711465,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1716836,\"end\":1727283,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727574,\"end\":1729205,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1729366,\"end\":1735453,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.774711799999999950472329146577976644039154052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1962990,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.6934964999999999601953959427191875874996185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did stop you from calling your family and contact your family, aye.\",\"start\":1979030,\"end\":1983570,\"confidence\":0.57283150000000004897771077594370581209659576416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034281,\"confidence\":0.78743076000000000735923322281450964510440826416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it\\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036094,\"end\":2044246,\"confidence\":0.5454866000000000436642721979296766221523284912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus, when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.68125223999999995339038605379755608737468719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, what's that?\",\"start\":2115789,\"end\":2117330,\"confidence\":0.72138124999999997388755446081631816923618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would physically want to Yeah, sometimes.\",\"start\":2117395,\"end\":2122969,\"confidence\":0.835177199999999952950702208909206092357635498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they're all\\u2014 they've run me all with that.\",\"start\":2129732,\"end\":2131186,\"confidence\":0.6070232399999999639561565345502458512783050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I've done some of them, isn't it?\",\"start\":2132540,\"end\":2134708,\"confidence\":0.70593196000000002499064066796563565731048583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2134821,\"end\":2136229,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2136277,\"end\":2140403,\"confidence\":0.86293673999999997992205180707969702780246734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141776,\"end\":2142161,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260800,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was like, you know, how can you explain that?\",\"start\":2275090,\"end\":2278770,\"confidence\":0.55201849999999996754240783047862350940704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.\",\"start\":2278770,\"end\":2285730,\"confidence\":0.84804994000000000209382733373786322772502899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322127,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322561,\"end\":2325245,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about it.\",\"start\":2325791,\"end\":2328443,\"confidence\":0.67887649999999999383959448095993138849735260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329150,\"end\":2336171,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336413,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they'd embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.88331382999999996652462641577585600316524505615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.8908831999999999862183130971970967948436737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489228,\"end\":2494581,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495000,\"end\":2496918,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554120,\"end\":2556640,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556640,\"end\":2561190,\"confidence\":0.55464780000000002413429456282756291329860687255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561580,\"end\":2563700,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes, I remember him.\",\"start\":2563960,\"end\":2566170,\"confidence\":0.87741769999999996709760807789280079305171966552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to, you know what I mean?\",\"start\":2566460,\"end\":2569680,\"confidence\":0.80569469999999998588435801138984970748424530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes.\",\"start\":2569880,\"end\":2571100,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571100,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573300,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to him?\",\"start\":2573300,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit free them punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.76440965999999999080927182149025611579418182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591808,\"end\":2601774,\"confidence\":0.5912988999999999606416167807765305042266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.\",\"start\":2655800,\"end\":2665612,\"confidence\":0.62709979999999998501181153187644667923450469970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it, you know what I mean?\",\"start\":2665709,\"end\":2670790,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2670870,\"end\":2670935,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.\",\"start\":2904844,\"end\":2912250,\"confidence\":0.7298099000000000113885789687628857791423797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You was punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.54165260000000003959286232202430255711078643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959151,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything.\",\"start\":2959620,\"end\":2960412,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960525,\"end\":2961366,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me getting done.\",\"start\":2961819,\"end\":2964439,\"confidence\":0.6639012699999999878031076150364242494106292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965619,\"end\":2966969,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978761,\"end\":2981917,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.97149616000000005300307748257182538509368896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm?\",\"start\":3206946,\"end\":3209153,\"confidence\":0.87989770000000000482742734675412066280841827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Ryan?\",\"start\":3209217,\"end\":3209829,\"confidence\":0.88758784999999995601882574192131869494915008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it just basically just kind of jumped.\",\"start\":3333114,\"end\":3334892,\"confidence\":0.48714807999999998333606754385982640087604522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He jumped to the road, he just jumped, and then after he came and spoke to me.\",\"start\":3334956,\"end\":3340450,\"confidence\":0.81584149999999999725019961260841228067874908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did he say?\",\"start\":3348660,\"end\":3349328,\"confidence\":0.7761384000000000060737193052773363888263702392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you, like he thought you seen something you didn't.\",\"start\":3350860,\"end\":3354216,\"confidence\":0.5471403599999999922687266007415018975734710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550740,\"confidence\":0.51683230000000002224425088570569641888141632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551340,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562680,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.\",\"start\":3562680,\"end\":3567250,\"confidence\":0.71403139999999998277502299970365129411220550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569300,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an hour tanic colour escorts.\",\"start\":3569300,\"end\":3572450,\"confidence\":0.818424400000000051846882342942990362644195556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572920,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.\",\"start\":3583380,\"end\":3589290,\"confidence\":0.676176499999999958134822009014897048473358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3590040,\"end\":3594600,\"confidence\":0.87757739999999995195167912243050523102283477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594600,\"end\":3598840,\"confidence\":0.50130266000000001103131808122270740568637847900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one minute, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604562,\"confidence\":0.7111783000000000409812628276995383203029632568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.71805185000000004702513933807495050132274627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694875,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695669,\"end\":3697856,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3698018,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never got worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.6609669000000000238514985539950430393218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3834072,\"end\":3840045,\"confidence\":0.861816099999999973846342982142232358455657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages?\",\"start\":3840912,\"end\":3841924,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3842117,\"end\":3844830,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844910,\"end\":3850193,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Dalms?\",\"start\":3851028,\"end\":3854689,\"confidence\":0.878538400000000052614268497563898563385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into through this secret passage?\",\"start\":3870533,\"end\":3872404,\"confidence\":0.86068750000000004973799150320701301097869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872469,\"end\":3877356,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3878016,\"end\":3889170,\"confidence\":0.71860950000000001214317535414011217653751373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.\",\"start\":3889420,\"end\":3901140,\"confidence\":0.863596559999999957568661557161249220371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just in the whole, but his room was up in that area.\",\"start\":3901140,\"end\":3910850,\"confidence\":0.91519450000000002187761083405348472297191619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53501385000000001301856400459655560553073883056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, he woke up.\",\"start\":3954800,\"end\":3955548,\"confidence\":0.611963999999999952450480122934095561504364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3958205,\"end\":3960810,\"confidence\":0.63349219999999994978878703477676026523113250732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960956,\"end\":3963125,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else?\",\"start\":3964954,\"end\":3965372,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965501,\"end\":3967832,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, right?\",\"start\":3968008,\"end\":3969793,\"confidence\":0.88298069999999995172146327604423277080059051513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, was dressed in black and he was dressed in black.\",\"start\":3969921,\"end\":3973095,\"confidence\":0.74071586000000000371557007383671589195728302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows are always\\u2014 I don't wear black robes.\",\"start\":3973410,\"end\":3975861,\"confidence\":0.73477259999999999795505800648243166506290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I hang me\\u2014 when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987802,\"confidence\":0.53452829999999995624904158830759115517139434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988750,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097760,\"end\":4100217,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100670,\"end\":4109171,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109736,\"end\":4115630,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.730323260000000029634747988893650472164154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.9014191000000000286718204733915627002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically, feeling.\",\"start\":4359393,\"end\":4360679,\"confidence\":0.61485109999999998375841414599562995135784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376341,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":4412172,\"end\":4413634,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I don't know.\",\"start\":4415320,\"end\":4417357,\"confidence\":0.603702549999999948937556837336160242557525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421174,\"end\":4421934,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438582,\"end\":4439538,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the\\u2014 mostly all the boys and the police did.\",\"start\":4440494,\"end\":4442422,\"confidence\":0.69999460000000002235509555248427204787731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442681,\"end\":4444480,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447473,\"end\":4449336,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449741,\"end\":4450309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456698,\"end\":4459777,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff witnesses as well.\",\"start\":4460247,\"end\":4461576,\"confidence\":0.859664140000000021046844267402775585651397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They witnessed it, yeah.\",\"start\":4461786,\"end\":4462710,\"confidence\":0.70578640000000003595914677134715020656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498951,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling believe me.\",\"start\":4499691,\"end\":4505544,\"confidence\":0.73890230000000001187032694360823370516300201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I was just seeing it for any reason.\",\"start\":4505803,\"end\":4507846,\"confidence\":0.770239530000000005571791916736401617527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520603,\"end\":4522212,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522798,\"end\":4525562,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was making things up and\\u2014 Yeah.\",\"start\":4526050,\"end\":4539902,\"confidence\":0.64747465000000004042846057927818037569522857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543546,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, a completely different thing.\",\"start\":4569822,\"end\":4574184,\"confidence\":0.672429100000000001813305061659775674343109130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.\",\"start\":4592199,\"end\":4608645,\"confidence\":0.660051399999999954815166347543708980083465576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610935,\"end\":4613194,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4649900,\"end\":4653460,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653460,\"end\":4656740,\"confidence\":0.64754783999999998567176362485042773187160491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672489,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly.\",\"start\":4672731,\"end\":4673698,\"confidence\":0.71803249999999996244781641507870517671108245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":4676020,\"end\":4677294,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the guy, Kevin.\",\"start\":4678020,\"end\":4678998,\"confidence\":0.7464212999999999542666273555369116365909576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Kevin.\",\"start\":4679928,\"end\":4680271,\"confidence\":0.7931661599999999534560402025817893445491790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680320,\"end\":4681543,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his name anymore.\",\"start\":4681657,\"end\":4682881,\"confidence\":0.76660479999999997513526750481105409562587738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\\u2014 because it does ask for us to take nicknames\\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.\",\"start\":4688327,\"end\":4721030,\"confidence\":0.8459450600000000264344635070301592350006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4726000,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman that must be a reason as to why you called him?\",\"start\":4726410,\"end\":4730220,\"confidence\":0.88571315999999999934999550532666034996509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.\",\"start\":4730510,\"end\":4739234,\"confidence\":0.818654360000000025365807232446968555450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739428,\"end\":4741538,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741586,\"end\":4744308,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, yeah, I just put caveman teacher, long hair, big beard.\",\"start\":4745655,\"end\":4753320,\"confidence\":0.64045392999999994909643419305211864411830902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753400,\"end\":4758015,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4759280,\"end\":4759457,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759859,\"end\":4760423,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761148,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse, any neglect?\",\"start\":4792500,\"end\":4793979,\"confidence\":0.69015879999999996119441902919788844883441925048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sexual abuse, when I seen in the room and things like that, I remember.\",\"start\":4794207,\"end\":4800730,\"confidence\":0.7546703999999999634695768691017292439937591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4802237,\"end\":4802836,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809175,\"end\":4815588,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because they were all here, innit?\",\"start\":4816753,\"end\":4817983,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818048,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931044,\"end\":4931688,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relationship moved, as you stated.\",\"start\":4932798,\"end\":4936628,\"confidence\":0.88990164000000004929091801386675797402858734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4936837,\"end\":4942125,\"confidence\":0.84513234999999997665298678839462809264659881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.\",\"start\":5013510,\"end\":5018344,\"confidence\":0.69329359999999995434194488552748225629329681396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022344,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022880,\"end\":5025672,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034431,\"end\":5038648,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067972,\"end\":5069352,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069452,\"end\":5070450,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079660,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was about 11.\",\"start\":5082310,\"end\":5083205,\"confidence\":0.854861300000000046139803089317865669727325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5083400,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088541,\"end\":5089347,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109494,\"confidence\":0.88140534999999997634034798466018401086330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how the experience affected your sleep and your behaviour?\",\"start\":5211489,\"end\":5217194,\"confidence\":0.73846889999999998366320141940377652645111083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, you know, because I couldn't sleep.\",\"start\":5218532,\"end\":5224078,\"confidence\":0.87112219999999995767581140171387232840061187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was anxious all the time.\",\"start\":5226093,\"end\":5227561,\"confidence\":0.6054210700000000056064664022414945065975189208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's affected me in a good way, but how it's affected me\\u2014 Yeah, so I just put I had flashbacks about it.\",\"start\":5419110,\"end\":5429036,\"confidence\":0.5342676600000000330936700265738181769847869873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429149,\"end\":5430854,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431401,\"end\":5432688,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433026,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438011,\"end\":5440401,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.84330212999999998313427340690395794808864593505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies as they called them.\",\"start\":5490700,\"end\":5497610,\"confidence\":0.74871790000000004727809255200554616749286651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jellies?\",\"start\":5498326,\"end\":5498798,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5499156,\"end\":5499172,\"confidence\":0.5266520999999999563812025371589697897434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you think about that?\",\"start\":5500278,\"end\":5501141,\"confidence\":0.82961260000000003334008624733542092144489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5503040,\"end\":5505026,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name of it now.\",\"start\":5507422,\"end\":5508816,\"confidence\":0.82309489999999996268087443240801803767681121826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508962,\"end\":5509788,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a\\u2014 like a tablet thing, don't you think?\",\"start\":5511377,\"end\":5513987,\"confidence\":0.8595637000000000416122247770545072853565216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5515186,\"end\":5515835,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.\",\"start\":5517898,\"end\":5523479,\"confidence\":0.80874926000000002535017529226024635136127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527290,\"end\":5528907,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529425,\"end\":5530201,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531447,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540290,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573366,\"end\":5575508,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575574,\"end\":5576768,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576817,\"end\":5577912,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584847,\"end\":5587447,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh yeah, I can't get any sleep.\",\"start\":5588254,\"end\":5589885,\"confidence\":0.8342817399999999938842165647656656801700592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645950,\"end\":5649268,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.\",\"start\":5650514,\"end\":5655787,\"confidence\":0.85678080000000000904236685528303496539592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656883,\"end\":5659157,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5709999,\"end\":5712451,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713128,\"end\":5718275,\"confidence\":0.8294987700000000518940623805974610149860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things.\",\"start\":5719030,\"end\":5719941,\"confidence\":0.87498339999999996674517888095579110085964202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Aye, anger issues and things like that.\",\"start\":5720250,\"end\":5722284,\"confidence\":0.7640782600000000091000629254267551004886627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.571071200000000001040234565152786672115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So like any mental health, um, it's my mental health probably.\",\"start\":5989508,\"end\":5993217,\"confidence\":0.64868870000000000697326640874962322413921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.788224000000000035726088754017837345600128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I really want to go to court.\",\"start\":6095216,\"end\":6096118,\"confidence\":0.61731946000000004204366632620804011821746826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096811,\"end\":6099213,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099971,\"end\":6103162,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103291,\"end\":6104669,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108024,\"end\":6108121,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108591,\"end\":6114508,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with me the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.80792713000000004885947646471322514116764068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132717,\"confidence\":0.74123010000000000285780288322712294757366180419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there.\",\"start\":6214350,\"end\":6215507,\"confidence\":0.70882509999999998573372295140870846807956695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6216070,\"end\":6219495,\"confidence\":0.69298040000000005189662033444619737565517425537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223517,\"end\":6225377,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225539,\"end\":6227464,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.832770000000000010231815394945442676544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?\",\"start\":6535392,\"end\":6570843,\"confidence\":0.78543689999999999340474232667475007474422454833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, brilliant, okay.\",\"start\":6571437,\"end\":6572273,\"confidence\":0.741466500000000028336444302112795412540435791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":6572594,\"end\":6573060,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.8529649999999999732125388618442229926586151123046875,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:20 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 16:57:38] production.DEBUG: CheckTranscriptionStatusJob: recording 4329 → AssemblyAI status=completed (check #1)  
[2026-08-19 16:57:38] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":2920,"end":2984,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hello, am I through to Matthew Ross?","start":3033,"end":5307,"confidence":0.89815502999999996536217850007233209908008575439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, you are.","start":5616,"end":6282,"confidence":0.53810864999999996616253383763250894844532012939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Matthew, it's James calling from MMA Legal.","start":7078,"end":9140,"confidence":0.922669350000000054734528021072037518024444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you today?","start":9205,"end":9628,"confidence":0.87185360000000000635367314316681586205959320068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You 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time.","start":51253,"end":54271,"confidence":0.680130539999999950140363580430857837200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just vocalise it when we're on the phone.","start":54319,"end":55707,"confidence":0.8361661000000000232290631174691952764987945556640625},{"sentiment":"POSITIVE","speaker":"A","text":"That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine.","start":55771,"end":64192,"confidence":0.5061732500000000189999127542250789701938629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I also may need to bring us back to the timeline if we move too far ahead.","start":65057,"end":69850,"confidence":0.85845625000000003179678742526448331773281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as 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involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse.","start":97787,"end":123279,"confidence":0.6732380399999999820437324160593561828136444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life.","start":124258,"end":131681,"confidence":0.7012942399999999576465370410005562007427215576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel.","start":132291,"end":146737,"confidence":0.8492250999999999550027496297843754291534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, are you 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yeah.","start":176165,"end":176844,"confidence":0.80791550000000000864019966684281826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember your family address?","start":178026,"end":180097,"confidence":0.83950460000000004523457164395949803292751312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was at 5 Buchanan Street in Johnston.","start":181020,"end":184037,"confidence":0.87841449999999998698996250823256559669971466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you spell that for me please?","start":184478,"end":186076,"confidence":0.82738142999999997329041434568352997303009033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Buchanan, B-U-C-H-A-N-A-N. 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sisters.","start":207677,"end":211606,"confidence":0.80083029999999999493098812308744527399539947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you be able to provide me the names of your brothers and sisters?","start":220158,"end":222638,"confidence":0.90700579999999997315995869939797557890415191650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What's that?","start":223395,"end":223798,"confidence":0.73306009999999999227071612040163017809391021728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to provide me with the names of your brothers and your sisters?","start":224507,"end":227631,"confidence":0.885199370000000040903387343860231339931488037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":228211,"end":228759,"confidence":0.5506233000000000377127662432030774652957916259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Martin Ross.","start":229947,"end":230687,"confidence":0.76788705999999995466254176790243946015834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":232907,"end":233245,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine Ross.","start":234837,"end":235465,"confidence":0.83443164999999996922497302875854074954986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Lorraine.","start":236463,"end":236837,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Lorraine.","start":237519,"end":238023,"confidence":0.7608257000000000491723994855419732630252838134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":239062,"end":239225,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Jacqueline Ross.","start":239793,"end":240703,"confidence":0.742949999999999999289457264239899814128875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas Ross.","start":243058,"end":244312,"confidence":0.7798686999999999702737341067404486238956451416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":247769,"end":248493,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So Are you able to briefly describe what your home life was like before you entered care?","start":250358,"end":261778,"confidence":0.90671413999999994626222132865223102271556854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.","start":262165,"end":271486,"confidence":0.7617791000000000423142409999854862689971923828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, my family, my home life was fine.","start":274133,"end":275708,"confidence":0.7069235400000000169029590324498713016510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they could not bring anything on me, that was fine.","start":277390,"end":279877,"confidence":0.59591066999999997566561660278239287436008453369140625},{"sentiment":"POSITIVE","speaker":"A","text":"Things were fine.","start":285394,"end":287538,"confidence":0.622545899999999985396925694658420979976654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall what your education was like before you was placed into care?","start":287814,"end":291419,"confidence":0.778502000000000027313262762618251144886016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"How was you doing in school?","start":291565,"end":292605,"confidence":0.87932909999999997463504541883594356477260589599609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, well, I was doing all right.","start":293670,"end":294996,"confidence":0.65868634000000003680952431750483810901641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, I was doing not too bad in school.","start":295077,"end":296467,"confidence":0.72484373999999995863419144370709545910358428955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.","start":296710,"end":302110,"confidence":0.64965653000000000982794290393940173089504241943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"A bit mischievous, to be put about.","start":311051,"end":312537,"confidence":0.51863252999999998049673877176246605813503265380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"A bit mischievous, you'd say?","start":314120,"end":315524,"confidence":0.50365249999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":319280,"end":319488,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.","start":319553,"end":324887,"confidence":0.942852849999999964580865707830525934696197509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.","start":325016,"end":329221,"confidence":0.79035409999999994834496419571223668754100799560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"A bit mischievous.","start":329686,"end":330683,"confidence":0.493247500000000005382361223382758907973766326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":331264,"end":331447,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any form of any social work difficulties at that time before you was in care?","start":334060,"end":339521,"confidence":0.71730053000000004725933422378147952258586883544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not actually.","start":342079,"end":342987,"confidence":0.6528348999999999957566387820406816899776458740234375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":344025,"end":344479,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.","start":350568,"end":358972,"confidence":0.69498720000000002716689095905167050659656524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and we'll be able to move on.","start":359601,"end":362130,"confidence":0.776030659999999983256202540360391139984130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question being, Matthew, how did you come in?","start":363690,"end":366003,"confidence":0.88778824000000000626897644906421191990375518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"How did you come to enter care?","start":366537,"end":368009,"confidence":0.83239140000000000352287088389857672154903411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Who made the decision?","start":369270,"end":370353,"confidence":0.71475460000000001770104063325561583042144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons why?","start":370470,"end":371736,"confidence":0.8003346300000000468344296677969396114349365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the reason why I was put in care?","start":373710,"end":375113,"confidence":0.6042726000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":375516,"end":375693,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever told the reasons why you were placed into care?","start":375758,"end":378257,"confidence":0.677932399999999990569676810991950333118438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.","start":378725,"end":384667,"confidence":0.61437649999999999206323764155968092381954193115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm in high school.","start":385222,"end":386348,"confidence":0.830111440000000033734295357135124504566192626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"First year.","start":386927,"end":387524,"confidence":0.62703129999999995813908526542945764958858489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you attended the panel for truancy?","start":389750,"end":391186,"confidence":0.52126485000000000180619963430217467248439788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":391783,"end":392089,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you did\u2014 you was, um, at this time you was in your first year of high school?","start":393315,"end":397130,"confidence":0.88891730000000002132054532921756617724895477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I was in first year.","start":397686,"end":398780,"confidence":0.7766311999999999660104776921798475086688995361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, high school.","start":403130,"end":407002,"confidence":0.6724693999999999949324092085589654743671417236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you told the reasons as to why you was going to be placed into care?","start":413063,"end":416386,"confidence":0.750287829999999988928038874291814863681793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, really, no.","start":418230,"end":419149,"confidence":0.615803300000000053415760703501291573047637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, I think it was just because I played truant and not going to school and things like that.","start":423394,"end":427833,"confidence":0.5815627599999999564062136414577253162860870361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"If it does get silent on my end, it's just me catching up with the notes.","start":447040,"end":450792,"confidence":0.78093710000000005067022357252426445484161376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes, obviously, it's human nature to want to fill in the silence.","start":450888,"end":455699,"confidence":0.75088180000000004366000894151511602103710174560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.","start":455779,"end":462450,"confidence":0.85155860000000005438636208054958842694759368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.","start":462594,"end":470339,"confidence":0.72965752999999999861557853364502079784870147705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.","start":471974,"end":481669,"confidence":0.76852299999999995616661863095941953361034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.","start":482133,"end":496251,"confidence":0.752568239999999999412239048979245126247406005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know this question's\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?","start":496740,"end":507260,"confidence":0.64186560000000003611830834415741264820098876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Me?","start":508660,"end":509220,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Have we got someone else?","start":509220,"end":510500,"confidence":0.7686138000000000136680000650812871754169464111328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":510660,"end":511660,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I thought so.","start":511660,"end":513600,"confidence":0.55093950000000002642508434291812591254711151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, your siblings would obviously be your two brothers and sisters.","start":513600,"end":519940,"confidence":0.6681393399999999704874653616570867598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh no, no, no, don't look at him as if he was separate from his own parents here.","start":519940,"end":524020,"confidence":0.7036078999999999528114358327002264559268951416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":528186,"end":533558,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question, Ralph\u2014 sorry, Matthew\u2014 is how old were you when you first entered care?","start":534820,"end":539365,"confidence":0.79658700000000004504130401983275078237056732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not even sure.","start":540076,"end":541353,"confidence":0.55399410000000004483666771193384192883968353271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was about maybe about 11 or 12, somewhere about 11.","start":541401,"end":544770,"confidence":0.90918635999999997121534534016973339021205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And How did you feel at the time when you was told that you was going to be entering into care?","start":546239,"end":556899,"confidence":0.789673150000000045878323362558148801326751708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Not very good.","start":559360,"end":559686,"confidence":0.93898179999999997757953451582579873502254486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a shock to me.","start":560207,"end":561691,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I honestly didn't know what I was going to step into.","start":562799,"end":565195,"confidence":0.6383902999999999661184801880153827369213104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.","start":571771,"end":578130,"confidence":0.52387470000000002645634822329157032072544097900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, something that come in and says, uh, I'm not going.","start":578420,"end":587358,"confidence":0.5808847999999999789366711411275900900363922119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Scared.","start":591699,"end":592025,"confidence":0.61035430000000001626858647796325385570526123046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt scared as well.","start":592123,"end":593230,"confidence":0.61977519999999997057926748311729170382022857666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't know what I was walking into or what I was getting into.","start":596750,"end":599157,"confidence":0.6096484699999999978814457790576852858066558837890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":599223,"end":599336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, basically the first time I've left my family.","start":608913,"end":611084,"confidence":0.5450018599999999491245716853882186114788055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.","start":611084,"end":632187,"confidence":0.84373260000000005476294973050244152545928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if I've missed anything or if there's anything what you'd like to add.","start":632236,"end":637090,"confidence":0.8543203999999999798120597915840335190296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've just got\u2014 I think I was about 11 or 12, I'm not sure.","start":638500,"end":642378,"confidence":0.871745470000000022281483325059525668621063232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was a shock to me.","start":642762,"end":643644,"confidence":0.60073315999999998826552882746909745037555694580078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I also felt scared.","start":643724,"end":644814,"confidence":0.623241900000000015324985724873840808868408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't know what I was going to step into.","start":645310,"end":646945,"confidence":0.52777240000000003039559715034556575119495391845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.","start":647554,"end":655390,"confidence":0.5994403999999999843595333004486747086048126220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And this was the first time I left my family, if you know what I mean.","start":655903,"end":660967,"confidence":0.5678600700000000500722308061085641384124755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":662272,"end":662773,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is there anything else you'd like to add?","start":662870,"end":664551,"confidence":0.902030499999999957339014144963584840297698974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's about everything.","start":665359,"end":666443,"confidence":0.6670738000000000500477881359984166920185089111328125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":667121,"end":667623,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?","start":669078,"end":676270,"confidence":0.83919715999999999755942781121120788156986236572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't think so.","start":676512,"end":678108,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I had my\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.","start":679520,"end":691067,"confidence":0.672002800000000011237943908781744539737701416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"He sent you to where was it?","start":691534,"end":692631,"confidence":0.829997899999999955156226860708557069301605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, there's a place called Mary Russell.","start":692679,"end":694631,"confidence":0.54361829999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mary Russell.","start":695163,"end":695891,"confidence":0.7864999999999999769073610877967439591884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mary Russell Institute.","start":696053,"end":697188,"confidence":0.87630993000000001469373955842456780374050140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to go there and test you for different things.","start":698015,"end":699928,"confidence":0.71319480000000001762572310326504521071910858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to give an example of what them different things were?","start":706728,"end":709302,"confidence":0.87914276000000002309064939254312776029109954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?","start":710396,"end":722100,"confidence":0.6090676999999999896573399382759816944599151611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":722660,"end":725920,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that was a headmaster they sent me, Mr Geddes his name was.","start":732040,"end":741060,"confidence":0.8708791000000000170899738805019296705722808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did you say the name of the headmaster was?","start":751166,"end":752438,"confidence":0.8710010599999999936215999696287326514720916748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Geddes.","start":753140,"end":753751,"confidence":0.73275100000000004119016239201300777494907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Geddes.","start":758403,"end":758822,"confidence":0.69575200000000003708322537931962870061397552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, but no, I don't think so.","start":767214,"end":768269,"confidence":0.65849919999999995123829421572736464440822601318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster in primary school, primary school sent me once to Mary Russell Institute.","start":768333,"end":771172,"confidence":0.9145955999999999530558625338017009198665618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were test you for different things.","start":771302,"end":774491,"confidence":0.6466155000000000097060137704829685389995574951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was young at the time and didn't understand it.","start":774635,"end":776480,"confidence":0.78176045000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was weird.","start":776945,"end":777539,"confidence":0.664682800000000018059154172078706324100494384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would ask me to stand on one foot and place my hand on my nose, etc.","start":777844,"end":781454,"confidence":0.78528439999999999354685087382677011191844940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"The headmaster was called Mr Geddes.","start":781839,"end":783588,"confidence":0.853518699999999963523578117019496858119964599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":784422,"end":784582,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything I've missed or anything what you'd like me to add?","start":785144,"end":787358,"confidence":0.72637870000000004377938012112281285226345062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think that's about it.","start":787615,"end":788770,"confidence":0.74966955000000001785309677870827727019786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"That's cool.","start":788898,"end":789861,"confidence":0.97272349999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just real quick, was she ever known as a previous name while she was in care or before care?","start":789941,"end":795492,"confidence":0.86597394999999999232187519737635739147663116455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Me?","start":796294,"end":796439,"confidence":0.707026200000000049072923502535559237003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew Lee.","start":797835,"end":798380,"confidence":0.8230492000000000363257868229993619024753570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I said me.","start":799265,"end":800074,"confidence":0.62422239999999995507806715977494604885578155517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that another one?","start":800236,"end":801223,"confidence":0.85297409999999995733332980307750403881072998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":801272,"end":801822,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever\u2014 No, no, no, no, just Matthew Ross.","start":801935,"end":804200,"confidence":0.5748284500000000463160176877863705158233642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":804750,"end":805316,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That concludes the personal background and entry into CUR, Matthew.","start":806303,"end":810004,"confidence":0.9407825499999999951938889353186823427677154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've now gone ahead before I called you today just to draught your chronology of CUR.","start":810569,"end":815704,"confidence":0.913680550000000035737457437789998948574066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.","start":816463,"end":821884,"confidence":0.90445249999999999257482841130695305764675140380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.","start":823380,"end":830371,"confidence":0.8299010399999999787468141221324913203716278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It also confirms that your only care setting was St Ninian's.","start":830884,"end":833737,"confidence":0.71520150000000004553157850750721991062164306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to provide you with the following information and just confirm whether this is correct.","start":834026,"end":839604,"confidence":0.90524360000000003712017360157915391027927398681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.","start":840406,"end":856131,"confidence":0.7417854999999999865423205847037024796009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.","start":857334,"end":871973,"confidence":0.91470485999999995296860788585036061704158782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct?","start":873368,"end":874153,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":874490,"end":874747,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":875308,"end":875933,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.","start":876318,"end":881513,"confidence":0.91783760000000003120845804005512036383152008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.","start":882187,"end":891563,"confidence":0.57422614000000005152202220415347255766391754150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you please confirm for me, Matthew, your\u2014 the institutional name of the\u2014 of your first care setting?","start":892128,"end":898949,"confidence":0.94390300000000004754241444970830343663692474365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was St Ninian's House of Falkland.","start":900499,"end":904640,"confidence":0.9028324500000000085719875642098486423492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Falkland House.","start":904721,"end":905533,"confidence":0.6994152000000000146684442370315082371234893798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Corthouse of Falkland, Falkland Five.","start":911630,"end":913417,"confidence":0.8467999999999999971578290569595992565155029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, Falkland Five, sorry about that.","start":914172,"end":915500,"confidence":0.74194484999999998908748466419638134539127349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you know from your recollection who placed you there?","start":923018,"end":925993,"confidence":0.84180069999999995733475088854902423918247222900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I'd say it was just a children's panel from my recollection.","start":927221,"end":930324,"confidence":0.74560539999999997373691940083517692983150482177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only thing I can think of.","start":930438,"end":931957,"confidence":0.61673940000000004868496716881054453551769256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, can you remember roughly how old you were when you was placed into care?","start":940460,"end":944650,"confidence":0.78450750000000002426503442620742134749889373779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.","start":945980,"end":954190,"confidence":0.82447755000000000347171180692384950816631317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm 61 just now, you know what I mean?","start":956720,"end":958300,"confidence":0.7755425000000000235189645536593161523342132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So if you get back on the date\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.","start":958300,"end":973351,"confidence":0.60860795000000000865014726514345966279506683349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so don't put pressure on yourself.","start":973688,"end":976145,"confidence":0.54269840000000002522284603401203639805316925048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.","start":976594,"end":980849,"confidence":0.71451454999999997053095057708560489118099212646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I was young, it was my first year of high school.","start":981492,"end":985104,"confidence":0.71991360000000004237818984620389528572559356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't even complete my first year in high school.","start":986068,"end":988187,"confidence":0.901141940000000030153159968904219567775726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you please confirm for me what type of care setting St Ninian's was?","start":1005709,"end":1009676,"confidence":0.913457100000000021822188500664196908473968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you mean?","start":1011569,"end":1011843,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what type of care setting was it?","start":1012844,"end":1014168,"confidence":0.8358729000000000297632141155190765857696533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a children's home?","start":1014233,"end":1015460,"confidence":0.8169353999999999782488657729118131101131439208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1015525,"end":1016865,"confidence":0.81495569999999994958983506876393221318721771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a boarding school?","start":1017301,"end":1018286,"confidence":0.86862779999999994995363294947310350835323333740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.","start":1019556,"end":1027451,"confidence":0.71236149999999998083666241655009798705577850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm taking it like a kind of West East joke kind of thing.","start":1028944,"end":1031545,"confidence":0.7196657699999999824314045326900668442249298095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, something like that.","start":1032702,"end":1034082,"confidence":0.73925309999999999632791514159180223941802978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not 100% sure.","start":1034147,"end":1036154,"confidence":0.734510100000000054620841183350421488285064697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you ever, was you, um, a resident in the St Ninian's?","start":1036957,"end":1040987,"confidence":0.89750534000000004031250000480213202536106109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying there?","start":1041051,"end":1042432,"confidence":0.8889367999999999714333398515009321272373199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Pardon?","start":1042641,"end":1042914,"confidence":0.8000806000000000306471292788046412169933319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you staying over at St Ninian's, or was you a resident there?","start":1043540,"end":1046751,"confidence":0.9425149999999999916866499916068278253078460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I was just gonna say it over and out.","start":1047266,"end":1049070,"confidence":0.64912369999999997016715269637643359601497650146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":1049537,"end":1050359,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you roughly remember how long you were there?","start":1050810,"end":1053000,"confidence":0.87899362999999997025923903493094258010387420654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, 14 months or something.","start":1055577,"end":1057071,"confidence":0.7500402999999999931191041468991898000240325927734375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1063169,"end":1063699,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.","start":1064680,"end":1070756,"confidence":0.8583735999999999588538912576041184365749359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.","start":1071306,"end":1076730,"confidence":0.8944465999999999805680772624327801167964935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The accommodation was dorms.","start":1079030,"end":1081196,"confidence":0.7359977399999999558843910563155077397823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dorm rooms?","start":1082764,"end":1083379,"confidence":0.830573699999999970344788380316458642482757568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Dormitories.","start":1084769,"end":1086339,"confidence":0.549049099999999956622787067317403852939605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own separate dorm or was you sharing?","start":1090060,"end":1092519,"confidence":0.89294660000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I was sharing.","start":1093117,"end":1093703,"confidence":0.72528389999999998138946466497145593166351318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You had about 6 or 7 other people in the dorm with you.","start":1093768,"end":1096392,"confidence":0.904907169999999982934468789608217775821685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if there was windows in this dormitory and if you had access to natural light?","start":1102262,"end":1107208,"confidence":0.90603065000000004847180434808251447975635528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So was there any windows within the dormitory?","start":1110728,"end":1113302,"confidence":0.8710877299999999490154323211754672229290008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, yeah, there was a window in it, yeah.","start":1113527,"end":1115892,"confidence":0.67490320000000003641815737864817492663860321044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the overall hygiene and cleanliness of the beds and the room itself?","start":1118273,"end":1122554,"confidence":0.87582769999999998677964185844757594168186187744140625},{"sentiment":"POSITIVE","speaker":"B","text":"They were fine, they were fine, it was fine.","start":1123298,"end":1125368,"confidence":0.78154559999999995145714137834147550165653228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were cleaning that, they were changing all the time.","start":1127080,"end":1129024,"confidence":0.7256251000000000228595808948739431798458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever provided clothing when you attended St Ninian's?","start":1136758,"end":1139665,"confidence":0.92340630000000001320614728683722205460071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, they gave you clothing.","start":1140068,"end":1141942,"confidence":0.70245652999999996790592149409349076449871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They gave you jeans and things like jogging suits and things.","start":1142006,"end":1144348,"confidence":0.81374394999999999367190639532054774463176727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you boots and, say, sandshoes with the plums.","start":1146590,"end":1150383,"confidence":0.83435190000000003518465518936864100396633148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So they provided you with joggers, boots, sandals, and what else did they provide?","start":1151207,"end":1156068,"confidence":0.83774610000000004905729156234883703291416168212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, plums.","start":1156230,"end":1157332,"confidence":0.722341899999999981218934408389031887054443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was plums.","start":1157932,"end":1158920,"confidence":0.748726000000000002643218977027572691440582275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, plums.","start":1159536,"end":1160039,"confidence":0.52787240000000001938218474606401287019252777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, sorry about that.","start":1160860,"end":1163498,"confidence":0.6655550999999999550738039033603854477405548095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they provide you with any shirts or anything like that, or sweatshirts?","start":1164174,"end":1166587,"confidence":0.8754193999999999586947296847938559949398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, shirts as well, underwear.","start":1166667,"end":1168373,"confidence":0.784657399999999949358198136906139552593231201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?","start":1171194,"end":1177070,"confidence":0.66137550000000000505195885125431232154369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were never dusty.","start":1177750,"end":1178657,"confidence":0.489586829999999972873325759792351163923740386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I sometimes\u2014 No problem.","start":1178867,"end":1188265,"confidence":0.64999795000000004652207508115679956972599029541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you was provided with 3 meals a day?","start":1188570,"end":1191605,"confidence":0.88795100000000004580869017445365898311138153076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1192247,"end":1192504,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was them 3 meals a day, was you able to have choice of food?","start":1192970,"end":1196165,"confidence":0.88568499999999994454213947392418049275875091552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think, yeah, you did.","start":1197642,"end":1199248,"confidence":0.6602019999999999555484464508481323719024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No breakfast.","start":1199633,"end":1200244,"confidence":0.61095529999999997894377656848519109189510345458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I think breakfast is just the one.","start":1200308,"end":1201480,"confidence":0.7023374000000000005883293852093629539012908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, your meal, I think, was just one as well.","start":1202845,"end":1206329,"confidence":0.8516057999999999683637952330172993242740631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And after your lunch, I think you can get the 2 choices or something, if I can remember right.","start":1206570,"end":1211515,"confidence":0.86909899999999995490185256130644120275974273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?","start":1212694,"end":1216975,"confidence":0.658863839999999978402911438024602830410003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah.","start":1217543,"end":1218208,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?","start":1245572,"end":1252765,"confidence":0.76906569999999996323225559535785578191280364990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.","start":1254506,"end":1261841,"confidence":0.70284139999999994952162296613096259534358978271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"But you are not allowed to contact your family.","start":1264496,"end":1266973,"confidence":0.68544269999999996034745208817184902727603912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were allowed to go and see your family every fortnight.","start":1286444,"end":1288635,"confidence":0.8167088000000000125311316878651268780231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"\u2014on the weekend.","start":1289502,"end":1290208,"confidence":0.84758940000000004832969580093049444258213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and are you able to describe what your daily routine was like?","start":1299806,"end":1304066,"confidence":0.89434789999999997345270230653113685548305511474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"The daily routine was usually just getting up in the morning.","start":1305529,"end":1308392,"confidence":0.87026733000000000561868773729656822979450225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1308490,"end":1308766,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.","start":1308831,"end":1314504,"confidence":0.8841719599999999790185256642871536314487457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then you went from there to school.","start":1315532,"end":1317444,"confidence":0.73179570000000004892370952802593819797039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"The school was inside the building, so you went to classes and everything inside the building.","start":1318221,"end":1323452,"confidence":0.86563575000000003711875251610763370990753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Inside the building, yeah.","start":1332214,"end":1335611,"confidence":0.80265664999999997153423691997886635363101959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school, what would you do after school had finished?","start":1337714,"end":1341079,"confidence":0.90916099999999999692334995415876619517803192138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.","start":1341869,"end":1363643,"confidence":0.8702009299999999836217057236353866755962371826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.","start":1377707,"end":1386328,"confidence":0.8445671999999999624009205945185385644435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got the accommodation with dorm rooms.","start":1386921,"end":1389213,"confidence":0.864023149999999962034280542866326868534088134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had 6 or 7 other children in the dorms.","start":1389645,"end":1391616,"confidence":0.898514150000000011431211532908491790294647216796875},{"sentiment":"POSITIVE","speaker":"A","text":"The cleanliness of the rooms was fine.","start":1391953,"end":1393539,"confidence":0.82689749999999995200283819940523244440555572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"The bed was changed all the time.","start":1393956,"end":1395369,"confidence":0.78106030000000004065441316924989223480224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided joggers, boots, plumsolls, shirts, and underwear.","start":1395883,"end":1400218,"confidence":0.82519054000000002790926600937382318079471588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were never dirty, but sometimes they were a bit big.","start":1400475,"end":1402787,"confidence":0.69322179999999999910897940935683436691761016845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was provided 3 meals a day.","start":1403365,"end":1404601,"confidence":0.76281553999999995863134927276405505836009979248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"We had a choice during lunchtime and dinner.","start":1404810,"end":1406560,"confidence":0.8808787000000000144694922710186801850795745849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"However, for breakfast, we had no choice of food.","start":1406657,"end":1408872,"confidence":0.60979749999999999232613845379091799259185791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You weren't allowed to contact your family.","start":1409627,"end":1411040,"confidence":0.7341615999999999697678276788792572915554046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.","start":1411297,"end":1416901,"confidence":0.6168291599999999874626155360601842403411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You could see them on weekends every fortnight.","start":1417479,"end":1419277,"confidence":0.7138092000000000325599103234708309173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then for the daily routine being we would get up, wash, dress, and eat breakfast.","start":1419984,"end":1425608,"confidence":0.87538459999999995719832668328308500349521636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would then go to school, which was inside the building.","start":1425688,"end":1427825,"confidence":0.88275680000000000813287215351010672748088836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.","start":1427938,"end":1435634,"confidence":0.85997259999999997592823319791932590305805206298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":1437032,"end":1437257,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add?","start":1437836,"end":1439025,"confidence":0.9112324000000000534527089257608167827129364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's about it, I think.","start":1440374,"end":1442319,"confidence":0.7402293699999999976313347360701300203800201416015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":1442801,"end":1443411,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how How did the children generally treat you whilst you was at St Ninian's?","start":1444070,"end":1449540,"confidence":0.866074259999999984671603669994510710239410400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?","start":1452140,"end":1462180,"confidence":0.70716184000000004150621180087910033762454986572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You were always fighting and things like that, you know what I mean?","start":1462180,"end":1464180,"confidence":0.4939650300000000271438693744130432605743408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody would want to fight with you, you know what I mean?","start":1464420,"end":1467180,"confidence":0.491482169999999995990691559200058691203594207763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it wasn't always happy, you know what I mean?","start":1468400,"end":1470820,"confidence":0.52545034999999995495301163828116841614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1470820,"end":1471280,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They're children, you know.","start":1471484,"end":1472214,"confidence":0.489729499999999984272136543950182385742664337158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they were always\u2014 obviously children are going to fight each other and argue.","start":1472296,"end":1475460,"confidence":0.63732785000000002906261897805961780250072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when, um, there were arguments\u2014 and let me just change that to children instead of people\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?","start":1479536,"end":1504184,"confidence":0.53836644000000000165329083756660111248493194580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would intervene, yeah.","start":1505880,"end":1506960,"confidence":0.81408643999999996676564251174568198621273040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, when they seen it, they would intervene.","start":1507040,"end":1508830,"confidence":0.8479778000000000037772451833006925880908966064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"But that's when trouble started then.","start":1509620,"end":1512539,"confidence":0.71674439999999994821422433233237825334072113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1513877,"end":1514861,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so that's when the trouble would start.","start":1525140,"end":1526597,"confidence":0.70787984000000003792507641264819540083408355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.","start":1527180,"end":1534824,"confidence":0.64522749999999995385024931238149292767047882080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then the two of you would be punished for it.","start":1535034,"end":1537557,"confidence":0.76440399999999997238120386100490577518939971923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.","start":1538188,"end":1543525,"confidence":0.7340315600000000273439582088030874729156494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything.","start":1543622,"end":1544285,"confidence":0.6869653000000000009350742402602918446063995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.","start":1544334,"end":1548055,"confidence":0.8358319400000000509720621266751550137996673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything that had in their hand.","start":1548492,"end":1550105,"confidence":0.7639403000000000165670144269824959337711334228515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, he punished a few times as well and things like that.","start":1551510,"end":1554012,"confidence":0.551123739999999973093736116425134241580963134765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, if he didn't accept the punishment off him, they'd be standing you.","start":1554061,"end":1559041,"confidence":0.5030755399999999877280743021401576697826385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they'd be standing you in the main hall for hours and hours at a time.","start":1559250,"end":1562034,"confidence":0.6869224000000000440735448137274943292140960693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you were not allowed to sit down or nothing.","start":1562468,"end":1564350,"confidence":0.69150155999999995959370835407753475010395050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stand there.","start":1564399,"end":1565219,"confidence":0.68578229999999995580850509213632903993129730224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, sometimes, yeah.","start":1565950,"end":1568028,"confidence":0.67049590000000003353619604240520857274532318115234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you say it was the main hall?","start":1585025,"end":1593555,"confidence":0.89470536000000000509402298121131025254726409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, where you'd be standing.","start":1593657,"end":1594725,"confidence":0.7928037599999999684996510040946304798126220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll be standing here at night.","start":1599849,"end":1601320,"confidence":0.8523851000000000066592065195436589419841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you'll be standing there right through the daytime, right through the nighttime.","start":1601610,"end":1604681,"confidence":0.64908679999999996379500544207985512912273406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sometimes you could be standing at about half 2 in the morning.","start":1604746,"end":1608283,"confidence":0.87971436999999996775301269735791720449924468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll put from sometime\u2014 sometimes from morning till night, through to the morning.","start":1609040,"end":1617466,"confidence":0.865199739999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1619760,"end":1620471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember, um, how the staff genuinely treated you?","start":1627529,"end":1631892,"confidence":0.8176020999999999983032239470048807561397552490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"How the what?","start":1632617,"end":1633148,"confidence":0.55303394999999999637196879120892845094203948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"How the staff treated you generally.","start":1633910,"end":1636260,"confidence":0.851411899999999999266719896695576608180999755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were okay, some of them were fine, but the other ones, it wasn't.","start":1636924,"end":1641057,"confidence":0.5434115999999999946368234304827637970447540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were very, very strict.","start":1643895,"end":1645210,"confidence":0.6326585000000000125197630040929652750492095947265625},{"sentiment":"NEGATIVE","speaker":"B","text":"The slightest wee thing would set them off.","start":1648950,"end":1650900,"confidence":0.68652699999999999835864628039416857063770294189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":1652082,"end":1673614,"confidence":0.6902909999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.","start":1675646,"end":1684510,"confidence":0.6797560499999999450437826453708112239837646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1684890,"end":1685730,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.","start":1685730,"end":1690130,"confidence":0.52141386000000000677800926496274769306182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.","start":1690130,"end":1696330,"confidence":0.55474129999999999274251649694633670151233673095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1696630,"end":1697050,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"About your punishment, I mean, things like that.","start":1697050,"end":1699930,"confidence":0.50916729999999998934612222001305781304836273193359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1699930,"end":1700750,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.","start":1701230,"end":1708434,"confidence":0.5566014999999999712798626205767504870891571044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Also, they take away your vacation privileges.","start":1709131,"end":1711465,"confidence":0.84417279999999994544168657739646732807159423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and that was if you refused to accept the punishments.","start":1716836,"end":1727283,"confidence":0.6155000299999999757716295789577998220920562744140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no problem.","start":1727574,"end":1729205,"confidence":0.68441962999999994554656268519465811550617218017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.","start":1729366,"end":1735453,"confidence":0.73365563000000000304368086290196515619754791259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to answering these questions.","start":1735736,"end":1737644,"confidence":0.8591031399999999873529077376588247716426849365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.","start":1738863,"end":1747555,"confidence":0.71623873999999998485321839325479231774806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So first, it's going to be in relation to neglect.","start":1748325,"end":1750763,"confidence":0.679688300000000023004531612969003617763519287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.","start":1751613,"end":1773077,"confidence":0.86541670000000003870610498779569752514362335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?","start":1773848,"end":1782477,"confidence":0.78561676000000002506595819795620627701282501220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I can't really think, Joseph.","start":1783007,"end":1785803,"confidence":0.59131060000000001952713546415907330811023712158203125},{"sentiment":"POSITIVE","speaker":"B","text":"It was that far back ago and I was young, I mean I was\u2014 That's fine.","start":1788119,"end":1807651,"confidence":0.600623899999999988352783475420437753200531005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.","start":1808392,"end":1837351,"confidence":0.91172640000000004789626473211683332920074462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?","start":1838106,"end":1848010,"confidence":0.57593167000000000665949073663796298205852508544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, you did witness people getting abused, you know what I mean?","start":1848400,"end":1852000,"confidence":0.7020963399999999854372845220495946705341339111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Getting hurt and things like that.","start":1852000,"end":1853440,"confidence":0.8246113999999999943923967293812893331050872802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness it?","start":1853920,"end":1855260,"confidence":0.8318991000000000024527935238438658416271209716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?","start":1855260,"end":1861340,"confidence":0.655270039999999998059365680092014372348785400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?","start":1861340,"end":1864880,"confidence":0.62227779999999999205329004325903952121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes it was a bit of a kind of\u2014 how can I explain it\u2014 a bit of a shock, you know what I mean?","start":1865560,"end":1871580,"confidence":0.6080239400000000404844513468560762703418731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, because you don't know where you're going next, you know what I mean?","start":1872180,"end":1875976,"confidence":0.478828069999999994532657865420333109796047210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.","start":1879634,"end":1888109,"confidence":0.62340790000000001480628952776896767318248748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?","start":1901194,"end":1909774,"confidence":0.84638329999999994956993987216264940798282623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no.","start":1910511,"end":1911634,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't know?","start":1912115,"end":1912580,"confidence":0.55365615999999995278102460360969416797161102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was just completely different things.","start":1913334,"end":1915258,"confidence":0.7143581500000000250594212047872133553028106689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine, no problem.","start":1915387,"end":1918835,"confidence":0.77867209999999997815933738820604048669338226318359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So the next form of abuse would be physical abuse.","start":1918915,"end":1923036,"confidence":0.8448652599999999512903059439850039780139923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.","start":1925409,"end":1949358,"confidence":0.774711799999999950472329146577976644039154052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?","start":1950175,"end":1956990,"confidence":0.50481589999999998408242163350223563611507415771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would, Bill, put your finger on it, I would say nearly all.","start":1956990,"end":1959040,"confidence":0.82371384000000003045016683245194144546985626220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd say it would be all?","start":1961040,"end":1962580,"confidence":0.70147126999999998009371893203933723270893096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nearly all, aye, nearly all.","start":1962990,"end":1964710,"confidence":0.77004313000000002009670652114436961710453033447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Because you had physical abuse off them, you had name-calling, you did the isolation as well.","start":1965290,"end":1970190,"confidence":0.83064349999999997908872728658025152981281280517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.","start":1970190,"end":1977190,"confidence":0.6934964999999999601953959427191875874996185302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did stop you from calling your family and contact your family, aye.","start":1979030,"end":1983570,"confidence":0.57283150000000004897771077594370581209659576416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.","start":2001381,"end":2034281,"confidence":0.78743076000000000735923322281450964510440826416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"With that being said, is it\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?","start":2036094,"end":2044246,"confidence":0.5454866000000000436642721979296766221523284912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, on my part.","start":2046911,"end":2047924,"confidence":0.5519612400000000196342853087116964161396026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a lot of that going about.","start":2049320,"end":2050694,"confidence":0.827885100000000040409986468148417770862579345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, maybe the question was, you did see it?","start":2051050,"end":2054236,"confidence":0.802967699999999950932760839350521564483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you did see it?","start":2055498,"end":2057827,"confidence":0.779978199999999954883378450176678597927093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did see it, yeah, on a few occasions.","start":2058150,"end":2060517,"confidence":0.81230899999999994776089806691743433475494384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.","start":2060565,"end":2064247,"confidence":0.76654659999999996689012959905085153877735137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was parts, uh, they would touch you in different places.","start":2065485,"end":2069639,"confidence":0.8718293999999999766004066259483806788921356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.","start":2069909,"end":2074829,"confidence":0.7156048999999999882248857829836197197437286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just do it, just touching places that they feel comfortable touching you.","start":2074829,"end":2078889,"confidence":0.7611823699999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?","start":2081509,"end":2087829,"confidence":0.78442840000000002564917167546809650957584381103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":2088809,"end":2088849,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Plus, when you went for a shower and things like this, they stood in the shower and watched you.","start":2088849,"end":2092969,"confidence":0.68125223999999995339038605379755608737468719482421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Privacy, I mean.","start":2094186,"end":2095119,"confidence":0.72937909999999994692387872419203631579875946044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?","start":2095634,"end":2109575,"confidence":0.747505700000000050664539230638183653354644775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can I rub you?","start":2110730,"end":2111832,"confidence":0.7841468000000000326821236740215681493282318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And things like that.","start":2111881,"end":2112870,"confidence":0.6924209599999999742436784799792803823947906494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, feeling uncomfortable.","start":2113762,"end":2115725,"confidence":0.77627400000000001956124151547555811703205108642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, what's that?","start":2115789,"end":2117330,"confidence":0.72138124999999997388755446081631816923618316650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would physically want to Yeah, sometimes.","start":2117395,"end":2122969,"confidence":0.835177199999999952950702208909206092357635498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they're all\u2014 they've run me all with that.","start":2129732,"end":2131186,"confidence":0.6070232399999999639561565345502458512783050537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, I mean, I've done some of them, isn't it?","start":2132540,"end":2134708,"confidence":0.70593196000000002499064066796563565731048583984375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2134821,"end":2136229,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just let me, um, let me just continue writing these notes and we'll get back to the point.","start":2136277,"end":2140403,"confidence":0.86293673999999997992205180707969702780246734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um.","start":2141776,"end":2142161,"confidence":0.60711663999999998519996324830572120845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've got so far is, um, not on my part, but there was a lot of it going on.","start":2180835,"end":2184666,"confidence":0.68271892999999994611215470285969786345958709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did see some people on occasion being victim of sexual abuse.","start":2185243,"end":2188305,"confidence":0.6707476999999999467405586983659304678440093994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sometimes they would touch you in places where they wanted to.","start":2188850,"end":2191270,"confidence":0.8061209000000000290953039439045824110507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"When you showered, they would also watch you.","start":2191831,"end":2193611,"confidence":0.84749346999999997098740323053789325058460235595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy.","start":2193979,"end":2195005,"confidence":0.488036199999999975585041056547197513282299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would sometimes point out that we missed parts of our body when washing.","start":2195438,"end":2198692,"confidence":0.57386535000000005179998652238282375037670135498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then take the soap and wash us themselves.","start":2199269,"end":2202299,"confidence":0.73043877000000001498136725786025635898113250732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, one moment.","start":2205066,"end":2205721,"confidence":0.76253873000000005344389819583739154040813446044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"This would make me feel really uncomfortable.","start":2207700,"end":2209473,"confidence":0.95419025000000001757172185534727759659290313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They wasn't all like that though, but there was some who were.","start":2209811,"end":2212342,"confidence":0.80961099999999996956745462739490903913974761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2213552,"end":2213713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what I've missed or anything what you'd like me to add on?","start":2213810,"end":2216243,"confidence":0.76465229999999995147419440399971790611743927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":2217000,"end":2217838,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":2218853,"end":2219513,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, would you be able to confirm to me who was involved or responsible?","start":2220222,"end":2226713,"confidence":0.8170846000000000497465180160361342132091522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them.","start":2228312,"end":2229318,"confidence":0.7915109399999999961750063448562286794185638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a Christian governor that was called Yeah, Brother Ryan.","start":2229466,"end":2232156,"confidence":0.91336936000000001900644974739407189190387725830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there's Brother Ryan.","start":2233378,"end":2234247,"confidence":0.864194499999999976580511429347097873687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, Brother Farrell.","start":2234922,"end":2237255,"confidence":0.6955548499999999467746647496824152767658233642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Farrell.","start":2238910,"end":2239608,"confidence":0.7819371999999999989228172125876881182193756103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.","start":2240160,"end":2246232,"confidence":0.46112403000000001807023863875656388700008392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were another one, his name Kelly.","start":2246328,"end":2248594,"confidence":0.89521949999999994584953810772276483476161956787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":2249381,"end":2249991,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there was another one, he was, he was actually a Christian brother.","start":2250104,"end":2255494,"confidence":0.81733893999999995827465681941248476505279541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember his name, maybe he was.","start":2255592,"end":2257101,"confidence":0.81497662999999997968103571110987104475498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They called him Caveman.","start":2257478,"end":2258364,"confidence":0.73053150000000000030553337637684307992458343505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Caveman.","start":2260800,"end":2261350,"confidence":0.51211079999999997713899801965453661978244781494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's what they call them, cavemen.","start":2261350,"end":2263390,"confidence":0.55107724999999996295940718482597731053829193115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that who they call Brother Kelly, or is this the one?","start":2264230,"end":2266790,"confidence":0.868349849999999978678033585310913622379302978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, this was the one that wasn't a Christian brother.","start":2266790,"end":2270370,"confidence":0.5157079700000000155313273353385739028453826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He wasn't a Christian brother?","start":2271590,"end":2272690,"confidence":0.63548720000000002983142621815204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, he was a savvy.","start":2272710,"end":2273870,"confidence":0.6310852000000000128210331240552477538585662841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was like, you know, how can you explain that?","start":2275090,"end":2278770,"confidence":0.55201849999999996754240783047862350940704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.","start":2278770,"end":2285730,"confidence":0.84804994000000000209382733373786322772502899169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What can I tell you?","start":2286456,"end":2287214,"confidence":0.77829355000000000064375171859865076839923858642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really, um, worrying about stuff.","start":2287262,"end":2290923,"confidence":0.6183138500000000536971356268622912466526031494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.","start":2293530,"end":2302550,"confidence":0.58421504000000001877168642749893479049205780029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, so I'll just put it as, um, teacher, um, nickname Caveman.","start":2302760,"end":2307754,"confidence":0.859357539999999975321998135768808424472808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":2308578,"end":2308756,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any other names what you could remember who was, um, involved or responsible?","start":2315818,"end":2320475,"confidence":0.8439501000000000363598928743158467113971710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't think of anyone.","start":2321260,"end":2322127,"confidence":0.609528960000000008534470907761715352535247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a lot of them, I can't even remember their names.","start":2322561,"end":2325245,"confidence":0.48753973999999999922039251032401807606220245361328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine, don't worry about it.","start":2325791,"end":2328443,"confidence":0.67887649999999999383959448095993138849735260009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.","start":2329150,"end":2336171,"confidence":0.68552500000000005098144129078718833625316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to remember the names of those who you saw?","start":2336413,"end":2339478,"confidence":0.87461109999999997466346712826634757220745086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340261,"end":2340522,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":2340996,"end":2341224,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.","start":2346832,"end":2370503,"confidence":0.9469498400000000426501856054528616368770599365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So first, we're gonna\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.","start":2371202,"end":2379075,"confidence":0.61004910000000001080167066902504302561283111572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But first, we'll just start off with emotional abuse.","start":2379413,"end":2381867,"confidence":0.77361387000000003677513404909404926002025604248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?","start":2383622,"end":2389396,"confidence":0.6368531600000000292283175440388731658458709716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when occurred?","start":2390156,"end":2391904,"confidence":0.84857607000000001562511897645890712738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened before, during, and after the emotional abuse had occurred?","start":2392538,"end":2398532,"confidence":0.54075649999999997330490941749303601682186126708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":2401543,"end":2403566,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what you mean.","start":2405168,"end":2407127,"confidence":0.56357866999999994828129956658813171088695526123046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?","start":2407920,"end":2416958,"confidence":0.6594212999999999880174073041416704654693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.","start":2417119,"end":2427378,"confidence":0.78375899999999998346567053886246867477893829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to recall one instance of when that happened?","start":2427988,"end":2432740,"confidence":0.880451199999999989387333698687143623828887939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.","start":2433784,"end":2438921,"confidence":0.60551286000000004161591959928045980632305145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.","start":2439900,"end":2445165,"confidence":0.51714519999999997157402731318143196403980255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"But I will mention it within the emotional abuse because\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.","start":2445487,"end":2466833,"confidence":0.82020070000000000476347850053571164608001708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2467907,"end":2468106,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"They done things to you like if you wet the bed, you get\u2014 they'd embarrass you in front of everybody.","start":2473105,"end":2478440,"confidence":0.88331382999999996652462641577585600316524505615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.","start":2479400,"end":2486206,"confidence":0.8908831999999999862183130971970967948436737060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?","start":2489228,"end":2494581,"confidence":0.65063850000000000850519654704839922487735748291015625},{"sentiment":"NEGATIVE","speaker":"B","text":"They would have to take you out and you had to wash your sheets.","start":2495000,"end":2496918,"confidence":0.55933832999999999469054046130622737109661102294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the water out in the courtyard.","start":2497694,"end":2500217,"confidence":0.81432026999999995720003198584890924394130706787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.","start":2500265,"end":2506531,"confidence":0.85138464000000002585011316114105284214019775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was making your wash in the open courtyard outside, was you clothed?","start":2507560,"end":2512155,"confidence":0.9022335999999999689435981053975410759449005126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, you had your pyjamas on.","start":2512959,"end":2514839,"confidence":0.7140316399999999674719219910912215709686279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?","start":2537174,"end":2545072,"confidence":0.56184995000000004239382178639061748981475830078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Somebody else even getting physically abused?","start":2547234,"end":2549066,"confidence":0.85544549999999996980903915755334310233592987060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as I said, there was not any form of abuse.","start":2550800,"end":2554080,"confidence":0.73727726999999998458434902204317040741443634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was quite a lot of people getting it.","start":2554120,"end":2556640,"confidence":0.738662240000000025474946596659719944000244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?","start":2556640,"end":2561190,"confidence":0.55464780000000002413429456282756291329860687255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you went behind their hand, you know what I mean?","start":2561580,"end":2563700,"confidence":0.70069119999999995851425182991079054772853851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a boy called Vincent Hayes, I remember him.","start":2563960,"end":2566170,"confidence":0.87741769999999996709760807789280079305171966552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've seen him getting that offered to, you know what I mean?","start":2566460,"end":2569680,"confidence":0.80569469999999998588435801138984970748424530029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes.","start":2569880,"end":2571100,"confidence":0.77214813000000004361567107480368576943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, yeah.","start":2571100,"end":2572180,"confidence":0.7673102000000000533219690623809583485126495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what did you see?","start":2572180,"end":2573300,"confidence":0.79983294000000004775330353368190117180347442626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to him?","start":2573300,"end":2574680,"confidence":0.67545336000000000264975597019656561315059661865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, he'd just get held down and get\u2014 and it was a bit free them punching them and kicking them.","start":2574680,"end":2578477,"confidence":0.76440965999999999080927182149025611579418182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.","start":2591808,"end":2601774,"confidence":0.5912988999999999606416167807765305042266845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They give you\u2014 they give you also\u2014 give you money a week, the weekly 10 o'clock money it was called.","start":2613674,"end":2618741,"confidence":0.85556876999999997845947063979110680520534515380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And yeah, you go to a shop and buy sweets and things like that.","start":2619161,"end":2622549,"confidence":0.8141064000000000078216544352471828460693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"If you went to bed, you were never able to buy juice.","start":2622710,"end":2624804,"confidence":0.56310563999999996287471049072337336838245391845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.","start":2625449,"end":2628815,"confidence":0.50116039999999995036006339432788081467151641845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And you swapped it for sweets, for a bottle of juice, and they caught you.","start":2629595,"end":2632503,"confidence":0.665226459999999963912387102027423679828643798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"That's when you lose your weekend.","start":2632972,"end":2634539,"confidence":0.78370607000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You stood in the main hall and you would get leathered by slipper or a belt or whatever.","start":2634604,"end":2638064,"confidence":0.92374085999999999696541408411576412618160247802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, things like that.","start":2639363,"end":2642628,"confidence":0.66740279999999996274340219315490685403347015380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"They were violent.","start":2642790,"end":2643310,"confidence":0.9334662000000000237065478358999826014041900634765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were very violent.","start":2643359,"end":2644155,"confidence":0.94794619999999996107220567864715121686458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.","start":2655800,"end":2665612,"confidence":0.62709979999999998501181153187644667923450469970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think my mother and father actually went up one of the times and they denied it, you know what I mean?","start":2665709,"end":2670790,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2670870,"end":2670935,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?","start":2688537,"end":2697770,"confidence":0.65725999999999995537791619426570832729339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, they were fighting.","start":2699050,"end":2699781,"confidence":0.69347020000000003658868763523059897124767303466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's how you get the marking and things like that.","start":2699992,"end":2702430,"confidence":0.80459270000000004952056542606442235410213470458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they covered up all the time.","start":2702495,"end":2704477,"confidence":0.52021580000000000598703309151460416615009307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.","start":2729970,"end":2736487,"confidence":0.85928565000000001194990773001336492598056793212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then let me know if it is correct or if there is anything that you'd like me to change or add.","start":2736974,"end":2742465,"confidence":0.87735070000000003886952981702052056789398193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I've got: standing in the main hall for hours on end, calling us names to belittle you.","start":2744240,"end":2748210,"confidence":0.81568635000000000445652403868734836578369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you ever wet the bed, they would embarrass you in front of everyone.","start":2748710,"end":2751712,"confidence":0.91531276999999999777202219775062985718250274658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They would make you wash your feet in an open courtyard.","start":2752099,"end":2754543,"confidence":0.59520899999999998808419832130311988294124603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"We would have our PJs on outside.","start":2755014,"end":2756768,"confidence":0.84904279999999998640447529396624304354190826416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I remember seeing a lot of abuse.","start":2757515,"end":2758798,"confidence":0.89454204000000003826897909675608389079570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Vincent Hayes, he would be held down as the member of staff would punch and kick him.","start":2759418,"end":2763514,"confidence":0.6191456300000000023686652639298699796199798583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"If the staff hurt you and you were due you before we can leave.","start":2764373,"end":2772675,"confidence":0.83328729999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would find a reason not to send you home.","start":2776725,"end":2778435,"confidence":0.5092548999999999548293772022589109838008880615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would take away your tuck money if you ever\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.","start":2778741,"end":2786625,"confidence":0.76126599999999999823785401531495153903961181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And if they caught you, they would punish you with violence.","start":2787465,"end":2791152,"confidence":0.896263840000000033825244827312417328357696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They were always violent.","start":2791281,"end":2792300,"confidence":0.92674475999999994524358726266655139625072479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"They would also take away your vacation weekend.","start":2793000,"end":2794967,"confidence":0.772377300000000044377657104632817208766937255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.","start":2795354,"end":2800822,"confidence":0.888363800000000036760638977284543216228485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like me to add?","start":2802430,"end":2803824,"confidence":0.90131459999999996579589378598029725253582000732421875},{"sentiment":"POSITIVE","speaker":"B","text":"No, no, but basically, and even the main doors, it was a big, big, neat place.","start":2805090,"end":2811358,"confidence":0.7723145000000000148787648868164978921413421630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a big hall.","start":2811439,"end":2812101,"confidence":0.65872070000000004785789542438578791916370391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.","start":2812957,"end":2818309,"confidence":0.64101359999999996119868228561244904994964599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?","start":2818923,"end":2832090,"confidence":0.5403012000000000369936969946138560771942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to sit in there and drink.","start":2832154,"end":2833512,"confidence":0.8232372999999999496623104278114624321460723876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was worse when they came out when they were drinking.","start":2834983,"end":2837618,"confidence":0.929387100000000021537971406360156834125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is this the staff here?","start":2840970,"end":2841744,"confidence":0.85050999999999998824051772317034192383289337158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2842340,"end":2844453,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And also would drink alcohol?","start":2845420,"end":2846823,"confidence":0.7088344699999999942718886813963763415813446044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, just making sure this is okay.","start":2850905,"end":2855970,"confidence":0.5294206999999999663231164959142915904521942138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.","start":2856535,"end":2865245,"confidence":0.60234690000000001841584662543027661740779876708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.","start":2865670,"end":2875189,"confidence":0.54085070000000001755324774421751499176025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?","start":2875499,"end":2889148,"confidence":0.6701987000000000360699914381257258355617523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Where this abuse happened and when did it occur?","start":2889935,"end":2892841,"confidence":0.83603280000000002036841806329903192818164825439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened before, during, and after you were a victim of the physical abuse?","start":2893323,"end":2899007,"confidence":0.56241879999999999650839299647486768662929534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.","start":2900051,"end":2903711,"confidence":0.8845089699999999499624436793965287506580352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.","start":2904844,"end":2912250,"confidence":0.7298099000000000113885789687628857791423797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You was punched, kicked, and hit with a plumsaw?","start":2915170,"end":2918130,"confidence":0.54165260000000003959286232202430255711078643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2918599,"end":2919101,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?","start":2922401,"end":2927995,"confidence":0.56592319999999995960848764298134483397006988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.","start":2928725,"end":2934330,"confidence":0.84337209999999995790886941904318518936634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.","start":2934378,"end":2944028,"confidence":0.493199769999999981795468784184777177870273590087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Anywhere on your body except for your head?","start":2944480,"end":2945788,"confidence":0.797374070000000045865817810408771038055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2946158,"end":2946415,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":2947380,"end":2948055,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you recall what was happening before this happened?","start":2951382,"end":2953922,"confidence":0.87070729999999996184811834609718061983585357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the reasons as to why you was placed into the main hall and held down.","start":2954760,"end":2959151,"confidence":0.865967869999999972918658386333845555782318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything.","start":2959620,"end":2960412,"confidence":0.69770323999999994679654946594382636249065399169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It could be anything at all.","start":2960525,"end":2961366,"confidence":0.7325201999999999546986373388790525496006011962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, just something they didn't like me getting done.","start":2961819,"end":2964439,"confidence":0.6639012699999999878031076150364242494106292724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, just, just could be anything.","start":2965619,"end":2966969,"confidence":0.7217696000000000111640474642626941204071044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"You done something minor wrong or something like, could anything at all.","start":2978761,"end":2981917,"confidence":0.7640213399999999932532546154106967151165008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Feeling where other people were.","start":2984975,"end":2986277,"confidence":0.76028704999999996427817450239672325551509857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what happened\u2014 what would happen after, um, you was in receipt of this physical abuse?","start":2996756,"end":3002355,"confidence":0.50019610000000003235953727198648266494274139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?","start":3002419,"end":3008596,"confidence":0.78190890000000001780477987267659045755863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"They would get you up and make you stand in the main hall.","start":3009345,"end":3011351,"confidence":0.6901156299999999799155148139107041060924530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"They'd make you stand there.","start":3011432,"end":3012257,"confidence":0.76021269999999996347384012551628984510898590087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.","start":3013390,"end":3020174,"confidence":0.79064140000000004970814870830508880317211151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"The video I was talking about, the set, was the TV and drunk.","start":3020304,"end":3022915,"confidence":0.66828513000000000499056795888463966548442840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3023386,"end":3023597,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they kept coming out of there.","start":3023889,"end":3025267,"confidence":0.712546600000000029950797397759743034839630126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I would\u2014 they would come out of there and get you and just see you laid back to your dormitory.","start":3026020,"end":3029407,"confidence":0.74941299999999999581490328637300990521907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm gonna recall back to you now what I've currently wrote down.","start":3069664,"end":3072572,"confidence":0.9203362999999999960465402182308025658130645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me know if there is anything that I've missed or if there's anything what you'd like to add.","start":3072653,"end":3076176,"confidence":0.8281294999999999628670366291771642863750457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So one was in the main hall when I was held down.","start":3077582,"end":3080062,"confidence":0.84513629999999995145998354928451590240001678466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was punched, kicked, and hit with the plums\u2014 with the plums, soles.","start":3080240,"end":3084326,"confidence":0.64139029999999996878301544711575843393802642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was on your bottom, legs, anywhere on your body except for your head.","start":3085104,"end":3089251,"confidence":0.70505834000000000560959279027883894741535186767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.","start":3089900,"end":3095415,"confidence":0.6160873000000000043741010813391767442226409912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could have been anything at all.","start":3096009,"end":3097437,"confidence":0.75813870000000005422435833679628558456897735595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"After being hit, you will be told to stand in the hall and not to move.","start":3097918,"end":3102154,"confidence":0.5806419000000000441019665231578983366489410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.","start":3102588,"end":3107947,"confidence":0.8953286400000000089249851953354664146900177001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3108750,"end":3108942,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything there what you'd like to add in relation to physical abuse?","start":3109889,"end":3112553,"confidence":0.72376779999999996118020817448268644511699676513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, there's a few different things.","start":3113162,"end":3116115,"confidence":0.71676839999999997221635794630856253206729888916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.","start":3116452,"end":3121105,"confidence":0.55737983999999995976537547903717495501041412353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they would take you down there and they would hit you in there as well.","start":3126881,"end":3129240,"confidence":0.617510259999999977509332893532700836658477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, maybe seen you, you know what I mean?","start":3131286,"end":3132964,"confidence":0.80721502999999994454327634230139665305614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe seen them.","start":3133013,"end":3133628,"confidence":0.77131450000000001399058646711637265980243682861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They would threaten you, no, basically threaten you, you know what I mean?","start":3135530,"end":3139646,"confidence":0.75785329999999995198578517374699003994464874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.","start":3139759,"end":3143260,"confidence":0.97149616000000005300307748257182538509368896484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So basically you don't do what you're told, that's what it was.","start":3148902,"end":3150933,"confidence":0.61968564999999997677804230988840572535991668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.","start":3152160,"end":3158648,"confidence":0.904497740000000050031303544528782367706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.","start":3166319,"end":3184764,"confidence":0.6605359299999999933561412035487592220306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So are you able to describe what was happening when you witnessed this abuse?","start":3185485,"end":3191270,"confidence":0.69574195000000005340012876331456936895847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Where and when did it occur?","start":3191815,"end":3193209,"confidence":0.87116099999999996317257000555400736629962921142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was happening before the abuse took place?","start":3193834,"end":3196254,"confidence":0.57559599999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"What\u2014 one of the things was I at the dormitories.","start":3197359,"end":3199658,"confidence":0.7619673000000000140374822876765392720699310302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.","start":3200094,"end":3205467,"confidence":0.9188625999999999738321321274270303547382354736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was that, one of the times it was in the dorm?","start":3206946,"end":3209153,"confidence":0.87989770000000000482742734675412066280841827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Brother Ryan?","start":3209217,"end":3209829,"confidence":0.88758784999999995601882574192131869494915008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3210506,"end":3210812,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did you say his room was?","start":3212503,"end":3214259,"confidence":0.791511199999999970344788380316458642482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was right up at the top of the dorm, but he had his own room.","start":3214436,"end":3218188,"confidence":0.76723949999999996318678086026920937001705169677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where he stayed up there, in his own room, and the dorm where we were.","start":3218253,"end":3222371,"confidence":0.8992137000000000046640025175292976200580596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say his room was close to your dorm?","start":3224339,"end":3226005,"confidence":0.8700672000000000405606215281295590102672576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Dorms?","start":3226520,"end":3226970,"confidence":0.770812700000000017297452359343878924846649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it was just\u2014 it was very close.","start":3227010,"end":3228730,"confidence":0.7138326999999999866730604480835609138011932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That wasn't\u2014 it wasn't a distance.","start":3228910,"end":3229780,"confidence":0.7923774999999999568700559393619187176227569580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was close.","start":3229830,"end":3230420,"confidence":0.74888520000000002863060899471747688949108123779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":3230830,"end":3231750,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Because he used to play\u2014 he used to play music for, uh, what, a speaker system into the dorms.","start":3231750,"end":3237490,"confidence":0.836601499999999997925215211580507457256317138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3237490,"end":3238370,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it came to his room.","start":3238370,"end":3239370,"confidence":0.8065168000000000336768835040857084095478057861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where there's the sounds, the stereo sound, where the stereos came.","start":3239370,"end":3242270,"confidence":0.83723890000000000810587152955122292041778564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And also he did the music coming through.","start":3242270,"end":3244170,"confidence":0.8246406299999999855998566999915055930614471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3244350,"end":3245170,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And some of the boys used to go up and sit in his room.","start":3245170,"end":3247690,"confidence":0.8742317600000000243909425989841111004352569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So the boys would stay in his room?","start":3248690,"end":3250530,"confidence":0.8403281000000000222627249968354590237140655517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they got them sitting near time before they went to their beds.","start":3250530,"end":3253324,"confidence":0.69295059999999997213393498896039091050624847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd sit in his room before they were given beds?","start":3256246,"end":3258164,"confidence":0.83063779999999998171489323794958181679248809814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, no, before they were given beds, before they went back to their own dormitories.","start":3258840,"end":3261789,"confidence":0.78663545999999995306239952697069384157657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, okay.","start":3262890,"end":3263505,"confidence":0.50317270000000002827533762683742679655551910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3266551,"end":3266713,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what is it what you witnessed?","start":3267604,"end":3268495,"confidence":0.79872299999999996078514641340007074177265167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.","start":3269560,"end":3275956,"confidence":0.603082600000000024209612092818133533000946044921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.","start":3276279,"end":3284314,"confidence":0.78773104999999998820925384279689751565456390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on a moment.","start":3284720,"end":3289070,"confidence":0.76162695999999996399054680296103470027446746826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?","start":3299910,"end":3305595,"confidence":0.8987385599999999641340764355845749378204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Young boy touching him.","start":3305692,"end":3312770,"confidence":0.8102999300000000015842260836507193744182586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was he touching him?","start":3312770,"end":3314076,"confidence":0.7606612999999999846778564460691995918750762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Basically his privates.","start":3315780,"end":3316788,"confidence":0.64878446000000000726259941075113601982593536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3321300,"end":3321752,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened when, um, when you walked into the room and saw this?","start":3326974,"end":3330789,"confidence":0.84458584000000003211283683413057588040828704833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened after this?","start":3330935,"end":3331850,"confidence":0.84403795000000003678763960124342702329158782958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, it just basically just kind of jumped.","start":3333114,"end":3334892,"confidence":0.48714807999999998333606754385982640087604522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"He jumped to the road, he just jumped, and then after he came and spoke to me.","start":3334956,"end":3340450,"confidence":0.81584149999999999725019961260841228067874908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"What did he say?","start":3348660,"end":3349328,"confidence":0.7761384000000000060737193052773363888263702392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, he didn't see you, like he thought you seen something you didn't.","start":3350860,"end":3354216,"confidence":0.5471403599999999922687266007415018975734710693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Afridi came and spoke to me about what I saw.","start":3365017,"end":3367265,"confidence":0.90972609999999998198205730659537948668003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.","start":3367409,"end":3373398,"confidence":0.53665070000000003602735887398011982440948486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, and if I said anything about it, he would make my life hell.","start":3373928,"end":3377123,"confidence":0.94843745000000001521556214356678538024425506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.","start":3387690,"end":3402236,"confidence":0.796093939999999999912461134954355657100677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.","start":3403450,"end":3412189,"confidence":0.52389925999999997774381199633353389799594879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"He used to play music through a speaker system through the dorms.","start":3412639,"end":3415433,"confidence":0.89858709999999997197761558709316886961460113525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of the boys would sit in his room before they went back to their own dorms.","start":3416012,"end":3419208,"confidence":0.913923739999999984462419888586737215518951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to ask for something from him one time.","start":3420348,"end":3422372,"confidence":0.81518126000000001862844101196969859302043914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.","start":3422452,"end":3427560,"confidence":0.88011295000000000499085217597894370555877685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.","start":3428218,"end":3439348,"confidence":0.88878199999999996094857124262489378452301025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3440262,"end":3440824,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything that I've missed or anything what you'd like to add?","start":3441386,"end":3443617,"confidence":0.71620779999999995002468722304911352694034576416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's about it.","start":3443665,"end":3445013,"confidence":0.60226239999999997554169794966583140194416046142578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":3445719,"end":3446297,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?","start":3447003,"end":3458222,"confidence":0.620437499999999975131004248396493494510650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a lot.","start":3459361,"end":3459811,"confidence":0.67208140000000005098712563267326913774013519287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was happening quite a lot.","start":3460902,"end":3462298,"confidence":0.73691899999999999071320644361549057066440582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did it ever change or become worse?","start":3465690,"end":3468810,"confidence":0.7901677499999999465529754161252640187740325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, basically it was just a bit the same.","start":3469660,"end":3471130,"confidence":0.6744786499999999573873310509952716529369354248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a constant kind of\u2014 it was just the way things were, if you know what I mean.","start":3471980,"end":3477260,"confidence":0.70025766000000000399694499719771556556224822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a constant what, sorry?","start":3477320,"end":3478440,"confidence":0.5816217999999999666016492483322508633136749267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just the way things were, I mean, it was just\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.","start":3478880,"end":3489070,"confidence":0.508987700000000042876990846707485616207122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't realise what was going on, you know what I mean?","start":3489560,"end":3492080,"confidence":0.5845078999999999691539187551825307309627532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I cannot.","start":3493883,"end":3500947,"confidence":0.71713689999999996604884699991089291870594024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of bombshell here.","start":3501076,"end":3503037,"confidence":0.71452594000000002605332838356844149529933929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So what's happening here?","start":3503086,"end":3504327,"confidence":0.81052625000000000365929508916451595723628997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Tell me what's happening to me, I mean, basically.","start":3504491,"end":3506532,"confidence":0.65434139999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away once as well.","start":3519279,"end":3520455,"confidence":0.6999469400000000174344449987984262406826019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, just one moment.","start":3520665,"end":3523887,"confidence":0.70750539999999995099955185651197098195552825927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That's what caused you to run away?","start":3534070,"end":3535357,"confidence":0.51113087000000001491883949711336754262447357177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically getting hurt.","start":3536750,"end":3537616,"confidence":0.7045213599999999853906729185837320983409881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, getting hot and things like that.","start":3539367,"end":3540811,"confidence":0.7537446599999999552466078966972418129444122314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.","start":3540989,"end":3545720,"confidence":0.88118609999999997217656755310599692165851593017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.","start":3546300,"end":3550740,"confidence":0.51683230000000002224425088570569641888141632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And they run away.","start":3550880,"end":3551340,"confidence":0.52691480000000001648885472604888491332530975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And they\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.","start":3552540,"end":3559390,"confidence":0.82287334999999994789021684482577256858348846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And we said the Kingston Bridge.","start":3560220,"end":3561840,"confidence":0.844766560000000055197233450599014759063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3562380,"end":3562680,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.","start":3562680,"end":3567250,"confidence":0.71403139999999998277502299970365129411220550537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, in the back of the car.","start":3567400,"end":3569300,"confidence":0.74089740000000003927738134734681807458400726318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was like an hour tanic colour escorts.","start":3569300,"end":3572450,"confidence":0.818424400000000051846882342942990362644195556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3572920,"end":3573360,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.","start":3573360,"end":3581860,"confidence":0.71723115000000003949054416807484813034534454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was the CID.","start":3582140,"end":3583380,"confidence":0.7377898000000000511278130943537689745426177978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.","start":3583380,"end":3589290,"confidence":0.676176499999999958134822009014897048473358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it was for a weekend, I think it was for a weekend, for about 3 times or something.","start":3590040,"end":3594600,"confidence":0.87757739999999995195167912243050523102283477783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.","start":3594600,"end":3598840,"confidence":0.50130266000000001103131808122270740568637847900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one minute, let me just try and catch up on the notes real quick.","start":3600180,"end":3604562,"confidence":0.7111783000000000409812628276995383203029632568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":3626745,"end":3633895,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.","start":3665423,"end":3676023,"confidence":0.7788998499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away once as well.","start":3680810,"end":3682085,"confidence":0.71805185000000004702513933807495050132274627685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.","start":3682360,"end":3694875,"confidence":0.70970714000000001409063088431139476597309112548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"We were picked up by someone when we were running away.","start":3695669,"end":3697856,"confidence":0.78788745000000004470308567761094309389591217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.","start":3698018,"end":3702150,"confidence":0.71890783000000002544993549236096441745758056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once we was in the car, they were\u2014 they said they were associated with St Ninians and they were taking us back.","start":3702631,"end":3708645,"confidence":0.8835214000000000122980736705358140170574188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.","start":3709126,"end":3714739,"confidence":0.7594239000000000405776745537878014147281646728515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Is that correct?","start":3715701,"end":3716343,"confidence":0.8415143499999999665561745132436044514179229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3716600,"end":3716856,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything like that?","start":3717177,"end":3718556,"confidence":0.790923999999999960408558763447217643260955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, that time you lose all your privileges.","start":3718845,"end":3721347,"confidence":0.7662962700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you're only allowed in and like, talk shop.","start":3722437,"end":3724474,"confidence":0.77053870000000002082884975607157684862613677978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're only allowed to watch TV.","start":3724538,"end":3725757,"confidence":0.7003578999999999776804315843037329614162445068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't even allowed to sit anywhere.","start":3726180,"end":3728750,"confidence":0.83582219999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd sit in your first night dorm.","start":3728750,"end":3729870,"confidence":0.75253946000000004890040372629300691187381744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd just stay in your dorm.","start":3729970,"end":3730860,"confidence":0.710659900000000011033307600882835686206817626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they'd isolate you to your dorm?","start":3732770,"end":3734930,"confidence":0.67801089999999997193214085200452245771884918212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"That would run for about a week.","start":3735010,"end":3736230,"confidence":0.8597182599999999563777919320273213088512420654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just stay in your dorm for about a week and you weren't allowed any facilities.","start":3736230,"end":3738760,"confidence":0.5398996499999999532093397647258825600147247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You weren't allowed out.","start":3739510,"end":3743770,"confidence":0.6653086999999999751054247099091298878192901611328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no worries.","start":3743770,"end":3744980,"confidence":0.75266109999999997182129618522594682872295379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So again, it's the same question, but now this is in relation to the physical abuse.","start":3747190,"end":3751880,"confidence":0.52854279999999997929904793636524118483066558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"How often did the physical abuse occur, and did it ever change or become worse?","start":3754061,"end":3758620,"confidence":0.7703216999999999980985876391059719026088714599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, it was\u2014 it occurred all the time, but it never changed and never got worse.","start":3759269,"end":3762714,"confidence":0.6609669000000000238514985539950430393218994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was all just the same kind of thing.","start":3763758,"end":3765178,"confidence":0.5285615999999999647940285285585559904575347900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.","start":3768610,"end":3774334,"confidence":0.86096899999999998431832182177458889782428741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3775065,"end":3775309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And now it's the same question again.","start":3796741,"end":3798234,"confidence":0.652765299999999992763832779019139707088470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm sorry, but if it may come, it may be a bit tedious, but would you be\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?","start":3798283,"end":3811479,"confidence":0.7817688000000000414502210333012044429779052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It happened quite a lot, but it never changed, never got worse.","start":3813706,"end":3816188,"confidence":0.66557239999999995294643895249464549124240875244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just always the same kind of thing.","start":3817439,"end":3818781,"confidence":0.61487740000000001838742491599987260997295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's always the same kind of thing.","start":3818977,"end":3822218,"confidence":0.53576772999999999758102831037831492722034454345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.","start":3834072,"end":3840045,"confidence":0.861816099999999973846342982142232358455657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages?","start":3840912,"end":3841924,"confidence":0.820508699999999979723952492349781095981597900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, there's a lot of wee secrets.","start":3842117,"end":3844830,"confidence":0.68932409999999999516973048230283893644809722900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.","start":3844910,"end":3850193,"confidence":0.84746580000000004684324039772036485373973846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was any of these secret passages, was any of them connected to the Dalms?","start":3851028,"end":3854689,"confidence":0.878538400000000052614268497563898563385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, one was connected.","start":3855063,"end":3857865,"confidence":0.72825379999999995117576645498047582805156707763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.","start":3858203,"end":3862406,"confidence":0.86559790000000003118429958703927695751190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever go into through this secret passage?","start":3870533,"end":3872404,"confidence":0.86068750000000004973799150320701301097869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you\u2014 and do you know where this secret passage led to from dorm 12?","start":3872469,"end":3877356,"confidence":0.891116699999999983816678650327958166599273681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.","start":3878016,"end":3889170,"confidence":0.71860950000000001214317535414011217653751373291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, but the one in Dom 12, where Dom 12 was, that can you\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.","start":3889420,"end":3901140,"confidence":0.863596559999999957568661557161249220371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\u2014 aye, not just in the whole, but his room was up in that area.","start":3901140,"end":3910850,"confidence":0.91519450000000002187761083405348472297191619873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Where he slept because it was a big house.","start":3911660,"end":3913797,"confidence":0.77852756000000000735639105187146924436092376708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it was a big, big house.","start":3914040,"end":3915401,"confidence":0.5774993299999999774030357002629898488521575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it's not a big mansion thing, I mean, a big gold mansion.","start":3916259,"end":3919369,"confidence":0.6544218699999999611094381180009804666042327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"One of the times when I was first in there, I was in dorm 12.","start":3921090,"end":3925100,"confidence":0.896610200000000023834445528336800634860992431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's where they get put in, dorm 12.","start":3925164,"end":3926716,"confidence":0.79793409999999997950226315879262983798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3927185,"end":3927428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.","start":3927573,"end":3937905,"confidence":0.53501385000000001301856400459655560553073883056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Apologies, Matthew, one moment.","start":3942806,"end":3944610,"confidence":0.6430930999999999730931676822365261614322662353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, he woke up.","start":3954800,"end":3955548,"confidence":0.611963999999999952450480122934095561504364013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple of nights I'd wake up with someone at the bottom of my bed.","start":3958205,"end":3960810,"confidence":0.63349219999999994978878703477676026523113250732421875},{"sentiment":"POSITIVE","speaker":"A","text":"They would be patting me and telling me that it was okay.","start":3960956,"end":3963125,"confidence":0.5075846299999999811092266099876724183559417724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else?","start":3964954,"end":3965372,"confidence":0.7471881000000000216942908082273788750171661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What else was that?","start":3965501,"end":3967832,"confidence":0.7891462000000000198696170627954415977001190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a black robe on, right?","start":3968008,"end":3969793,"confidence":0.88298069999999995172146327604423277080059051513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, was dressed in black and he was dressed in black.","start":3969921,"end":3973095,"confidence":0.74071586000000000371557007383671589195728302001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Christian brows are always\u2014 I don't wear black robes.","start":3973410,"end":3975861,"confidence":0.73477259999999999795505800648243166506290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So you don't know who that person was?","start":3978535,"end":3980360,"confidence":0.60923713000000001560607643114053644239902496337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, but when I hang me\u2014 when I woke up and the person was at the bed, I started screaming and kicking.","start":3980699,"end":3987802,"confidence":0.53452829999999995624904158830759115517139434814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3988570,"end":3988750,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And one of the boys that was in the room jumped up, put the lights on.","start":3988799,"end":3992174,"confidence":0.8240517000000000535919753019697964191436767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3993637,"end":3993946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And there were nobody there.","start":3994028,"end":3995019,"confidence":0.5585437399999999552591134488466195762157440185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they put it in this dream kind of thing.","start":3996310,"end":3997910,"confidence":0.76036899999999996158095427745138294994831085205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"I thought it was a dream, but in later years I was gonna think myself, that was their dream.","start":3997959,"end":4001678,"confidence":0.68941520000000000578666004003025591373443603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?","start":4001839,"end":4011134,"confidence":0.7992707500000000298001623377786017954349517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4011329,"end":4011589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.","start":4011670,"end":4025098,"confidence":0.81299829999999995155945953229092992842197418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I just finished up saying I started kicking and screaming.","start":4046018,"end":4048419,"confidence":0.6463162000000000073640649134176783263683319091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4048516,"end":4051916,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but it wasn't.","start":4052399,"end":4054075,"confidence":0.5363691999999999904247260928968898952007293701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"But I wasn't dreaming.","start":4054540,"end":4055431,"confidence":0.6478325000000000333244543071486987173557281494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there.","start":4055950,"end":4057183,"confidence":0.7767235599999999795528538015787489712238311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4057912,"end":4058399,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I've put, um, I put, then there was somebody there.","start":4058934,"end":4065502,"confidence":0.82661269999999997803996620859834365546703338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They was using the secret passage.","start":4065583,"end":4067275,"confidence":0.8200231000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and then what is it what you're going to continue to say?","start":4068601,"end":4072105,"confidence":0.69778406999999997850636646035127341747283935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.","start":4072494,"end":4083570,"confidence":0.716829900000000019844037524308077991008758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then they moved me, they moved me that next day, they moved me into another dormitory.","start":4084213,"end":4088834,"confidence":0.7917877399999999621371671310043893754482269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I was moved into a new dorm.","start":4097760,"end":4100217,"confidence":0.75306879999999998265280964915291406214237213134765625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.","start":4100670,"end":4109171,"confidence":0.6722278999999999893333324507693760097026824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.","start":4109736,"end":4115630,"confidence":0.8302111599999999480559154108050279319286346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.","start":4127058,"end":4135813,"confidence":0.730323260000000029634747988893650472164154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They will be patting me, putting his hands under the COVID and telling me it was okay.","start":4135878,"end":4139595,"confidence":0.51194229999999996127968415748910047113895416259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, fantastic.","start":4140163,"end":4142307,"confidence":0.88616609999999995661568163995980285108089447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.","start":4142632,"end":4157204,"confidence":0.80911904999999995080628423238522373139858245849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it happened quite a lot.","start":4175739,"end":4177185,"confidence":0.7544018599999999796779093230725266039371490478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It never changed or got worse.","start":4177346,"end":4178680,"confidence":0.839727340000000044284433897701092064380645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was always the same type of thing.","start":4178808,"end":4180302,"confidence":0.51921220000000001260076487596961669623851776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"There were secret passages in St Ninian's.","start":4180897,"end":4182922,"confidence":0.8797319999999999584616716674645431339740753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"One was connected to dorm 12, which was the first dorm I was put in.","start":4183307,"end":4186810,"confidence":0.9014191000000000286718204733915627002716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He went up to the Christian, went up to the Christian Ferals dorm.","start":4187710,"end":4191213,"confidence":0.91027789999999997316848521222709678113460540771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.","start":4192129,"end":4197609,"confidence":0.70970809999999995287822684986167587339878082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would be patting me, putting his hands under the covers and telling me it was okay.","start":4198075,"end":4201626,"confidence":0.51163849999999999607069867124664597213268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was dressed in all black robes, so I didn't know who they were.","start":4202252,"end":4204614,"confidence":0.73749315999999998094693864914006553590297698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I started kicking and screaming.","start":4205385,"end":4206815,"confidence":0.5385259000000000018104628907167352735996246337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"One of the boys woke up and turned the lights on, but then there was nobody there.","start":4207153,"end":4210945,"confidence":0.61725850000000004325073632571729831397533416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"They said I was dreaming, but I wasn't dreaming.","start":4211507,"end":4213403,"confidence":0.59107655000000003386873004274093545973300933837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was somebody there, and they were using the secret passage.","start":4213596,"end":4217259,"confidence":0.85462146999999999419372898046276532113552093505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.","start":4218159,"end":4235983,"confidence":0.62537399999999998545519019899074919521808624267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the same day I was moved into a new dorm.","start":4236710,"end":4239843,"confidence":0.85194939999999996782520383931114338338375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything else?","start":4243065,"end":4244596,"confidence":0.80225979999999996739035168502596206963062286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, no, that's actually\u2014 is there anything what you feel is relevant that you'd like to add?","start":4244676,"end":4249510,"confidence":0.78250229999999998398152456502430140972137451171875},{"sentiment":"NEUTRAL","speaker":"C","text":"[Speaker:DAVID] I don't think so, no.","start":4250478,"end":4265303,"confidence":0.6191162999999999527744876104407012462615966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now it is going to be, now the next question.","start":4275121,"end":4278063,"confidence":0.77403516000000005536918479265295900404453277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.","start":4279256,"end":4285537,"confidence":0.68531823000000002821252564899623394012451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?","start":4285682,"end":4295561,"confidence":0.55350905999999999718141907578683458268642425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?","start":4296445,"end":4306549,"confidence":0.75599395999999996487161979530355893075466156005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, well, basically all the cause I had\u2014 fear and physical abuse, pain, running away.","start":4307148,"end":4317922,"confidence":0.84118634000000003236863221900421194732189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, the same question, but this time it's in relation to the physical abuse.","start":4329131,"end":4332364,"confidence":0.5091094000000000452388349003740586340427398681640625},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience upon being a victim of physical abuse?","start":4333132,"end":4337740,"confidence":0.53298009999999995667252505882061086595058441162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What do you mean?","start":4338511,"end":4340727,"confidence":0.72944269999999999942730255497735925018787384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I, I do apologise because obviously it does seem a bit of a silly question.","start":4341867,"end":4346539,"confidence":0.58232559999999999877928757996414788067340850830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?","start":4347085,"end":4356141,"confidence":0.5101601000000000052381210480234585702419281005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Fear, basically, feeling.","start":4359393,"end":4360679,"confidence":0.61485109999999998375841414599562995135784149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you recall any serious injuries?","start":4365050,"end":4367428,"confidence":0.74033830000000000470805616714642383158206939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was ever inflicted?","start":4367493,"end":4369068,"confidence":0.64732359999999999899955582804977893829345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never, never serious injuries, no, never any serious injuries.","start":4369823,"end":4372893,"confidence":0.50865199999999999302957576219341717660427093505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was nothing that leaves a graze on you, you know what I mean?","start":4373359,"end":4376341,"confidence":0.64081854000000004756287808049819432199001312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"So you'd say that you felt fear as an immediate effect of the physical abuse?","start":4380505,"end":4383888,"confidence":0.68716942999999996999349605175666511058807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, feelin'\u2014 bedwetting.","start":4384785,"end":4389412,"confidence":0.66089772999999996105913169230916537344455718994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, you did wet the bed because it knocked me in.","start":4389557,"end":4391385,"confidence":0.5001644499999999826655994183965958654880523681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4394049,"end":4397480,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And then again, this is in relation to the sexual abuse.","start":4400373,"end":4403770,"confidence":0.6577539999999999498214720006217248737812042236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"What immediate effects did you experience when you were a victim of the sexual abuse?","start":4405123,"end":4409582,"confidence":0.6602523000000000141795908348285593092441558837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":4412172,"end":4413634,"confidence":0.52155479999999998508286580545245669782161712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't just say, but I don't know.","start":4415320,"end":4417357,"confidence":0.603702549999999948937556837336160242557525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can't remember?","start":4421174,"end":4421934,"confidence":0.5209460999999999675225126338773407042026519775390625},{"sentiment":"POSITIVE","speaker":"A","text":"No, no worries.","start":4424129,"end":4424465,"confidence":0.6234944000000000041694647734402678906917572021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just\u2014 I don't know, I can't remember.","start":4424532,"end":4425863,"confidence":0.54558545000000002733742121563409455120563507080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?","start":4428399,"end":4437307,"confidence":0.677498500000000003495870259939692914485931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, everybody did.","start":4438582,"end":4439538,"confidence":0.63463575000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Or the\u2014 mostly all the boys and the police did.","start":4440494,"end":4442422,"confidence":0.69999460000000002235509555248427204787731170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, witnessed and things like that.","start":4442681,"end":4444480,"confidence":0.77156645000000001477502564739552326500415802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"All the boys experienced or witnessed it?","start":4447473,"end":4449336,"confidence":0.8392721400000000553376366951852105557918548583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4449741,"end":4450309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the staff witnessed or knew about any of it?","start":4456698,"end":4459777,"confidence":0.82433809999999996254160805619903840124607086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff witnesses as well.","start":4460247,"end":4461576,"confidence":0.859664140000000021046844267402775585651397705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They witnessed it, yeah.","start":4461786,"end":4462710,"confidence":0.70578640000000003595914677134715020656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next question is, Matthew, did you tell anyone or try to get any help?","start":4469334,"end":4473946,"confidence":0.83774409999999999154596252992632798850536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I told my parents and things like that.","start":4475213,"end":4477000,"confidence":0.7759344999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"What response did you receive from your parents?","start":4484270,"end":4486454,"confidence":0.8117531000000000052096993385930545628070831298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They were quite angry about it.","start":4487571,"end":4488897,"confidence":0.74729520000000004831264277527225203812122344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"They phoned up and they They went up to the place.","start":4489593,"end":4491865,"confidence":0.67217300000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"They rang and physically went to the place?","start":4496716,"end":4498951,"confidence":0.83128846000000000682206291457987390458583831787109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, yeah, because obviously not feeling believe me.","start":4499691,"end":4505544,"confidence":0.73890230000000001187032694360823370516300201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I was just seeing it for any reason.","start":4505803,"end":4507846,"confidence":0.770239530000000005571791916736401617527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?","start":4510770,"end":4517748,"confidence":0.87141570000000001527951098978519439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Basically, they just, yeah, talked their way around about it.","start":4520603,"end":4522212,"confidence":0.75707080000000004371685236037592403590679168701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They spoke that they said it was business as usual and things like that.","start":4522798,"end":4525562,"confidence":0.80303380000000001981419472940615378320217132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was making things up and\u2014 Yeah.","start":4526050,"end":4539902,"confidence":0.64747465000000004042846057927818037569522857666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.","start":4543546,"end":4552355,"confidence":0.66026335999999996584364225782337598502635955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"But what was different about this placement compared to the others?","start":4552759,"end":4555568,"confidence":0.8418436000000000252185827775974757969379425048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?","start":4555762,"end":4568012,"confidence":0.78374182999999997267792650745832361280918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A completely different atmosphere, completely different atmosphere, a completely different thing.","start":4569822,"end":4574184,"confidence":0.672429100000000001813305061659775674343109130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, it wasn't a loving place to be in.","start":4575525,"end":4577716,"confidence":0.77357650000000000023447910280083306133747100830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, that's basically how it was.","start":4585792,"end":4587098,"confidence":0.7005869000000000124117605082574300467967987060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just basically, it wasn't a loving place.","start":4587162,"end":4588484,"confidence":0.8568219999999999725304178355145268142223358154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it was a\u2014 it was an awful experience.","start":4588613,"end":4591015,"confidence":0.94860643000000000046867398850736208260059356689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it was something that I hadn't experienced before, and it's basically\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.","start":4592199,"end":4608645,"confidence":0.660051399999999954815166347543708980083465576171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I mean, I rebel against it.","start":4610935,"end":4613194,"confidence":0.5569083999999999701202568758162669837474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.","start":4620676,"end":4630680,"confidence":0.76043355000000001364668378300848416984081268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was completely different atmosphere from when I was at home.","start":4631220,"end":4634790,"confidence":0.65173069999999999613038426105049438774585723876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It wasn't a loving place to be in.","start":4634900,"end":4636920,"confidence":0.8552958999999999978314235704601742327213287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was an awful experience, something I hadn't experienced before.","start":4636920,"end":4640080,"confidence":0.95918815999999995636215999184059910476207733154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I have no respect for authority now because of this.","start":4640340,"end":4643260,"confidence":0.9662732000000000542883071830146946012973785400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebel against any authority.","start":4643260,"end":4646350,"confidence":0.7380600999999999967116082189022563397884368896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4647680,"end":4648080,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything what you'd like to add there?","start":4648080,"end":4649620,"confidence":0.91805879999999995266790620007668621838092803955078125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, Matthew.","start":4649900,"end":4653460,"confidence":0.5860467000000000314940962198306806385517120361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, so now next year, just on to people involved, reporting, and institutional knowledge.","start":4653460,"end":4656740,"confidence":0.64754783999999998567176362485042773187160491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So within your time in St Ninian's, who were the main people responsible for the abuse?","start":4658877,"end":4666082,"confidence":0.6271528600000000341907480105874128639698028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, the ones I gave you.","start":4667380,"end":4668368,"confidence":0.70630910000000002302300572409876622259616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Brother Ryan, Brother Farrell.","start":4670200,"end":4672489,"confidence":0.91341174000000002752841510300640948116779327392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Kelly.","start":4672731,"end":4673698,"confidence":0.71803249999999996244781641507870517671108245849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Brother Kelly.","start":4676020,"end":4677294,"confidence":0.804900350000000042172132452833466231822967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the guy, Kevin.","start":4678020,"end":4678998,"confidence":0.7464212999999999542666273555369116365909576416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Kevin.","start":4679928,"end":4680271,"confidence":0.7931661599999999534560402025817893445491790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll try to remember his name.","start":4680320,"end":4681543,"confidence":0.83319730000000002956284106403472833335399627685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his name anymore.","start":4681657,"end":4682881,"confidence":0.76660479999999997513526750481105409562587738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's okay if you can't remember his name.","start":4685443,"end":4688199,"confidence":0.6277970699999999570906084045418538153171539306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\u2014 because it does ask for us to take nicknames\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.","start":4688327,"end":4721030,"confidence":0.8459450600000000264344635070301592350006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know his name, but I just kind of get it in my head, you know what I mean?","start":4721330,"end":4724190,"confidence":0.75926959999999998895958697175956331193447113037109375},{"sentiment":"POSITIVE","speaker":"B","text":"But yeah, of course, that's fine.","start":4724830,"end":4726000,"confidence":0.768115199999999997970689946669153869152069091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember any descriptive features about caveman that must be a reason as to why you called him?","start":4726410,"end":4730220,"confidence":0.88571315999999999934999550532666034996509552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.","start":4730510,"end":4739234,"confidence":0.818654360000000025365807232446968555450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I mean?","start":4739428,"end":4741538,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's, yeah, he's getting the caveman and things like that.","start":4741586,"end":4744308,"confidence":0.8397561000000000053233861763146705925464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, yeah, I just put caveman teacher, long hair, big beard.","start":4745655,"end":4753320,"confidence":0.64045392999999994909643419305211864411830902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"The storey was he gave up his house and went to live in a cave, hence the name caveman.","start":4753400,"end":4758015,"confidence":0.74000529999999997698978404514491558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4759280,"end":4759457,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":4759859,"end":4760423,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question will be, were other children affected and did you witness abuse or harm to anyone else?","start":4761148,"end":4765994,"confidence":0.58447810000000000041353587221237830817699432373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all the time.","start":4766759,"end":4767525,"confidence":0.635417340000000052668838179670274257659912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And what type of abuse did you witness?","start":4769928,"end":4772263,"confidence":0.66484639999999994852686313606682233512401580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.","start":4772734,"end":4782080,"confidence":0.61578745000000001397211235598661005496978759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?","start":4784417,"end":4791808,"confidence":0.6423455000000000136850530907395295798778533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Any sexual abuse, any neglect?","start":4792500,"end":4793979,"confidence":0.69015879999999996119441902919788844883441925048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sexual abuse, when I seen in the room and things like that, I remember.","start":4794207,"end":4800730,"confidence":0.7546703999999999634695768691017292439937591552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4802237,"end":4802836,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do you believe staff or the institution knew or should have known what was happening?","start":4809175,"end":4815588,"confidence":0.53968053999999998637804310419596731662750244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because they were all here, innit?","start":4816753,"end":4817983,"confidence":0.82887655000000004523741381490253843367099761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all They knew what was going on.","start":4818048,"end":4822213,"confidence":0.7267004999999999714788145865895785391330718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":4823602,"end":4826787,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were complaints ever discouraged?","start":4828266,"end":4830277,"confidence":0.61956453000000000219671392187592573463916778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?","start":4834872,"end":4851685,"confidence":0.60159010000000001650022340982104651629924774169921875},{"sentiment":"NEGATIVE","speaker":"B","text":"They would take the complaint off you, but there was nothing ever done about it.","start":4852843,"end":4855426,"confidence":0.7097887000000000501387376061757095158100128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"They would just say, I'll look into that.","start":4856078,"end":4857315,"confidence":0.82771110000000003292797146059456281363964080810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was nothing ever done about it.","start":4857381,"end":4858537,"confidence":0.71472776000000004525958274825825355947017669677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?","start":4870406,"end":4874835,"confidence":0.62235399999999996278887692824355326592922210693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd die.","start":4879067,"end":4880070,"confidence":0.64237683999999994899354760491405613720417022705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.","start":4880135,"end":4884895,"confidence":0.67935824000000000211230144486762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you know what I mean?","start":4886040,"end":4886429,"confidence":0.633591950000000014853185348329134285449981689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You'd just be a troublemaker and you'd be getting punished for it.","start":4886478,"end":4889076,"confidence":0.93339119999999997645545590785332024097442626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, you would lose your, like, your money allowance or something like that.","start":4889304,"end":4893380,"confidence":0.616822360000000013968701750854961574077606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take away your tuck money.","start":4904309,"end":4905258,"confidence":0.6358325000000000226663132707471959292888641357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what they do?","start":4905658,"end":4906656,"confidence":0.7816314699999999948687445794348604977130889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just the other thing as well.","start":4908706,"end":4910104,"confidence":0.71226730000000004761062655234127305448055267333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.","start":4910329,"end":4914026,"confidence":0.7558384000000000213503881241194903850555419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"No watching TV and take away privileges because they said you would just be a troublemaker.","start":4915055,"end":4920645,"confidence":0.93132084999999997787512029390200041234493255615234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's perfectly fine.","start":4920710,"end":4923825,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you moved, threatened, or disbelieved?","start":4926198,"end":4929393,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You mean moved?","start":4931044,"end":4931688,"confidence":0.73892239999999997923652017561835236847400665283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would have said yeah, with the relationship moved, as you stated.","start":4932798,"end":4936628,"confidence":0.88990164000000004929091801386675797402858734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?","start":4936837,"end":4942125,"confidence":0.84513234999999997665298678839462809264659881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4942948,"end":4943125,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then you told Brother Ryan about it?","start":4943367,"end":4944901,"confidence":0.78909119999999999262030314639559946954250335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that was moved, didn't he, Dom?","start":4945289,"end":4946419,"confidence":0.79825365999999997601577206296497024595737457275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Another Dom?","start":4946580,"end":4947113,"confidence":0.837452349999999956509100229595787823200225830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.","start":4970856,"end":4976029,"confidence":0.7401058000000000358653551302268169820308685302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4976970,"end":4977871,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And finally, in relation to people involved, have you ever reported the abuse to the police?","start":4978612,"end":4983088,"confidence":0.5423019000000000033878677641041576862335205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"An inquiry, a professional, or any authority?","start":4983654,"end":4986379,"confidence":0.80359864000000003070312004638253711163997650146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The only person I ever reported is my mother and father.","start":4987466,"end":4989672,"confidence":0.53915732999999999019991037130239419639110565185546875},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":4997359,"end":4998151,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?","start":5000818,"end":5011673,"confidence":0.75274249999999998106403609199333004653453826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.","start":5013510,"end":5018344,"confidence":0.69329359999999995434194488552748225629329681396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was just because I was playing truant to school and things like that.","start":5018521,"end":5022344,"confidence":0.64803029999999994803516756292083300650119781494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5022880,"end":5025672,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you\u2014 did you ever run away, refuse to return, or ask to be moved?","start":5034431,"end":5038648,"confidence":0.71787769999999995196304780620266683399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did run away.","start":5039606,"end":5040445,"confidence":0.75904640000000000998880977931548841297626495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened?","start":5042450,"end":5042965,"confidence":0.670502200000000048163428800762630999088287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.","start":5043835,"end":5048009,"confidence":0.82719489999999995522017570692696608603000640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I was up his back of bed and straight into the main hall.","start":5048927,"end":5052021,"confidence":0.8212905999999999817617890585097484290599822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was up in lodges for a week and a half, 2 weeks.","start":5055002,"end":5057826,"confidence":0.7125044000000000377070819013169966638088226318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was taken to the main hall for punishment?","start":5059113,"end":5060548,"confidence":0.54866873999999998812171497775125317275524139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then did you say he was isolated for 2 or 3 weeks?","start":5062162,"end":5064450,"confidence":0.78880304000000001085624035113141871988773345947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5064795,"end":5064944,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You're now allowed home at the weekend.","start":5067972,"end":5069352,"confidence":0.632036269999999955615521685103885829448699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You have your weekend leave.","start":5069452,"end":5070450,"confidence":0.83796245000000002534079612814821302890777587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So the final question in relation to this section is, when and at what age did you leave care?","start":5074530,"end":5079660,"confidence":0.886789260000000023609345589648000895977020263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was about 11.","start":5082310,"end":5083205,"confidence":0.854861300000000046139803089317865669727325439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was here about 14 months, so about 12 or 13 or something.","start":5083400,"end":5086461,"confidence":0.90630129999999997636450643767602741718292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"12 or 13.","start":5088541,"end":5089347,"confidence":0.81716679999999997097148707325686700642108917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was your circumstances after this?","start":5091279,"end":5093555,"confidence":0.86157589999999995011847886416944675147533416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just went back to school.","start":5094775,"end":5096206,"confidence":0.69309973999999996419063563735107891261577606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And to live with your family?","start":5098550,"end":5100274,"confidence":0.700647229999999954230816001654602587223052978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I joined school in second year, second year or third year.","start":5100451,"end":5103578,"confidence":0.90662180000000003321503072584164328873157501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.","start":5105143,"end":5109494,"confidence":0.88140534999999997634034798466018401086330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"My first year and returned.","start":5115929,"end":5118381,"confidence":0.7811498599999999736809286332572810351848602294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In my second year.","start":5120627,"end":5121962,"confidence":0.77906649999999999511857140532811172306537628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So next it's going to be the impact, um, that what occurred has had on your life as a whole.","start":5127040,"end":5132215,"confidence":0.7383707999999999938012251732288859784603118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time?","start":5132938,"end":5135494,"confidence":0.826863349999999996953192749060690402984619140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I became a sad and I was in denial.","start":5138616,"end":5140502,"confidence":0.8617993999999999932271066427347250282764434814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.","start":5141380,"end":5148521,"confidence":0.820110600000000022902213459019549190998077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't feel safe or trust.","start":5148859,"end":5151546,"confidence":0.85632724000000004505039896685048006474971771240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I didn't feel it at all.","start":5152672,"end":5153557,"confidence":0.7180227599999999821278606759733520448207855224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"It was just\u2014 it was horrible.","start":5153606,"end":5155668,"confidence":0.96753949999999999675992512493394315242767333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As I say, it was just somewhere you didn't want to be.","start":5155716,"end":5158504,"confidence":0.63183990000000000986091208687867037951946258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You didn't want to go back, you know what I mean?","start":5163792,"end":5165395,"confidence":0.526113449999999982509280016529373824596405029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.","start":5165509,"end":5171348,"confidence":0.56333869999999997002504414922441355884075164794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, but I never felt so\u2014 I never felt safe or had any trust.","start":5192965,"end":5196638,"confidence":0.6345112299999999816435547472792677581310272216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5196735,"end":5197328,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5197938,"end":5201916,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my Mum and Dad, but they said I had to go back, so I did.","start":5202494,"end":5205528,"confidence":0.68156720000000003967244310842943377792835235595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you remember how the experience affected your sleep and your behaviour?","start":5211489,"end":5217194,"confidence":0.73846889999999998366320141940377652645111083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"It affected my behaviour in a big way, you know, because I couldn't sleep.","start":5218532,"end":5224078,"confidence":0.87112219999999995767581140171387232840061187744140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, I was anxious all the time.","start":5226093,"end":5227561,"confidence":0.6054210700000000056064664022414945065975189208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Couldn't sleep.","start":5233300,"end":5235204,"confidence":0.787488039999999944740238788654096424579620361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anxious all the time.","start":5235822,"end":5236913,"confidence":0.63659560000000003920916924471384845674037933349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5238270,"end":5240831,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say it ever affected any of your relationships or your ability to speak up?","start":5245470,"end":5249146,"confidence":0.73553769999999996098694055035593919456005096435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I would say it has.","start":5250328,"end":5251364,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I would say it has.","start":5251575,"end":5252255,"confidence":0.72510850000000004467182179723749868571758270263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to say in what way it's affected your relationships and your ability to speak up?","start":5262080,"end":5269189,"confidence":0.7295379600000000408499545301310718059539794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.","start":5270544,"end":5280444,"confidence":0.71213764000000001619383738216129131615161895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.","start":5282082,"end":5299728,"confidence":0.90251570000000003179962959620752371847629547119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5300697,"end":5300858,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust him.","start":5307323,"end":5308140,"confidence":0.89052319999999995925321627510129474103450775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.","start":5317706,"end":5326288,"confidence":0.8284492500000000259063881458132527768611907958984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Such part: I never felt safe.","start":5327340,"end":5328322,"confidence":0.79570079999999998587867366950376890599727630615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never felt safe or had any trust.","start":5328502,"end":5330255,"confidence":0.867553800000000041592329580453224480152130126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was horrible.","start":5330320,"end":5330959,"confidence":0.9568409300000000339281314154504798352718353271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.","start":5331057,"end":5335538,"confidence":0.569728000000000012192913345643319189548492431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said this to my mum and dad, but they said I had to go back, so I did.","start":5336008,"end":5338956,"confidence":0.696762740000000047047024054336361587047576904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"It affected my behaviour in a big way.","start":5339620,"end":5342865,"confidence":0.90892600000000001170263885796885006129741668701171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't sleep.","start":5342946,"end":5343669,"confidence":0.8302405999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was anxious all the time.","start":5344151,"end":5345291,"confidence":0.73059689999999999354685087382677011191844940185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm anxious all the time.","start":5345420,"end":5346545,"confidence":0.83442103999999994723424379117204807698726654052734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I would say that it's affected my relationships and my ability to speak up.","start":5346962,"end":5350275,"confidence":0.6392166599999999920811433185008354485034942626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was married and got divorced because of the drink.","start":5354645,"end":5356728,"confidence":0.76170349999999997780975036221207119524478912353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Everything what went on was a factor of this.","start":5356877,"end":5359295,"confidence":0.7399970000000000158735247168806381523609161376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't really hold any relationships because of my experience.","start":5359455,"end":5362399,"confidence":0.84955685999999996926845824418705888092517852783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't trust anyone, so it makes it difficult.","start":5362833,"end":5365181,"confidence":0.94248410000000004682618737206212244927883148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that correct, or is there anything what you'd like me to change?","start":5369722,"end":5372036,"confidence":0.833172559999999950974824969307519495487213134765625},{"sentiment":"POSITIVE","speaker":"A","text":"Fine, no problem.","start":5373981,"end":5375186,"confidence":0.5092963999999999824552787686116062104701995849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?","start":5375813,"end":5389110,"confidence":0.62218689999999998718749338877387344837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5390303,"end":5391930,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had flashbacks about it.","start":5392076,"end":5393929,"confidence":0.52422939999999995652757434072555042803287506103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Mental health-wise, it's affected me, you know what I mean?","start":5395669,"end":5404833,"confidence":0.69522523999999996657805922950501553714275360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"But yeah, I don't know.","start":5405398,"end":5409697,"confidence":0.61368202999999998947799895177013240754604339599609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like to tell you the truth.","start":5409923,"end":5410618,"confidence":0.61844456000000003204064569217734970152378082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know how it's affected me.","start":5412318,"end":5413674,"confidence":0.62589466999999998630954678446869365870952606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's affected me in a good way, but how it's affected me\u2014 Yeah, so I just put I had flashbacks about it.","start":5419110,"end":5429036,"confidence":0.5342676600000000330936700265738181769847869873046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Mental health-wise, it has affected me.","start":5429149,"end":5430854,"confidence":0.80876859999999994865760299944668076932430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what else to tell you.","start":5431401,"end":5432688,"confidence":0.50771120000000002914219976446474902331829071044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't say how it's affected me, but it's all been in a bad way.","start":5433026,"end":5435905,"confidence":0.881576200000000032019897844293154776096343994140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even right now, talking about the news, giving me flashbacks.","start":5438011,"end":5440401,"confidence":0.7396603999999999956571627990342676639556884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's affecting me, feel what I'm talking about.","start":5441881,"end":5444093,"confidence":0.5623612000000000055166538004414178431034088134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's bringing back bad memories.","start":5446156,"end":5447272,"confidence":0.9196743400000000345784201272181235253810882568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do apologise for that.","start":5448340,"end":5449407,"confidence":0.584142799999999962068386594182811677455902099609375},{"sentiment":"POSITIVE","speaker":"B","text":"No, I know, it's fine.","start":5449488,"end":5450394,"confidence":0.6263711499999999876564515943755395710468292236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not your fault.","start":5450685,"end":5451769,"confidence":0.5435269000000000350070195054286159574985504150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, it's\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.","start":5451850,"end":5456067,"confidence":0.84330212999999998313427340690395794808864593505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.","start":5460876,"end":5470679,"confidence":0.50491965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your physical health, Matthew?","start":5472700,"end":5474997,"confidence":0.7536410000000000053432813729159533977508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it affected your sleep?","start":5475093,"end":5476330,"confidence":0.6785284000000000315111492454889230430126190185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any pain?","start":5476908,"end":5477439,"confidence":0.67387443999999996346872421781881712377071380615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Any alcohol or substance use?","start":5477631,"end":5479093,"confidence":0.75872689999999998189395000736112706363201141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol, yeah.","start":5479543,"end":5480668,"confidence":0.70128409999999996582431549541070125997066497802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, alcohol abuse.","start":5481149,"end":5481856,"confidence":0.79128103999999999107473058757022954523563385009765625},{"sentiment":"NEGATIVE","speaker":"A","text":"What, drug abuse too?","start":5484120,"end":5485140,"confidence":0.7347367399999999992843413565424270927906036376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you able to tell me what drugs you've taken in the past?","start":5486895,"end":5490130,"confidence":0.82665730000000003929727654394810087978839874267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, basically just like Valium, but jellies as they called them.","start":5490700,"end":5497610,"confidence":0.74871790000000004727809255200554616749286651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Jellies?","start":5498326,"end":5498798,"confidence":0.79527044000000002288430778207839466631412506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5499156,"end":5499172,"confidence":0.5266520999999999563812025371589697897434234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What do you think about that?","start":5500278,"end":5501141,"confidence":0.82961260000000003334008624733542092144489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry to ask, but what are jellies?","start":5503040,"end":5505026,"confidence":0.63796989999999997866808598701027221977710723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm trying to think of the name of it now.","start":5507422,"end":5508816,"confidence":0.82309489999999996268087443240801803767681121826171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't even say it.","start":5508962,"end":5509788,"confidence":0.53405959999999996767883203574456274509429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's a\u2014 like a tablet thing, don't you think?","start":5511377,"end":5513987,"confidence":0.8595637000000000416122247770545072853565216064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like an edible?","start":5515186,"end":5515835,"confidence":0.81845789999999996044977024212130345404148101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.","start":5517898,"end":5523479,"confidence":0.80874926000000002535017529226024635136127471923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what the drug would be called?","start":5527290,"end":5528907,"confidence":0.81747292999999998652782551289419643580913543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some type of thing.","start":5529425,"end":5530201,"confidence":0.63657624000000001540655603093910031020641326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it like, um, is it like a THC edible or anything like that?","start":5531447,"end":5537434,"confidence":0.9060871999999999815145201864652335643768310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't even think the name of the drug Yeah, that's fine.","start":5540290,"end":5543178,"confidence":0.55437890000000000778612729845917783677577972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other drugs what you, what you've taken?","start":5543472,"end":5545631,"confidence":0.7823112599999999527966565437964163720607757568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, just Valium.","start":5546106,"end":5547218,"confidence":0.65196569999999998135109535724041052162647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just, just Valium and the jelly thing?","start":5547700,"end":5549229,"confidence":0.72082995999999999181540033532655797898769378662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's fine.","start":5549583,"end":5551387,"confidence":0.64683663999999996274681279828655533492565155029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've never seen anything like, you know, heroin.","start":5551741,"end":5554301,"confidence":0.70852130000000002052473746516625396907329559326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've never seen it.","start":5554398,"end":5557038,"confidence":0.48302889999999998327240291473572142422199249267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"So you've never taken hard drugs like heroin?","start":5560196,"end":5562323,"confidence":0.5211892000000000191306526176049374043941497802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, coke and things like that.","start":5564007,"end":5565789,"confidence":0.577664729999999959630940793431363999843597412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, did you say you have taken cocaine or you haven't?","start":5573366,"end":5575508,"confidence":0.60323669999999995905426430908846668899059295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, yeah, I've taken cocaine.","start":5575574,"end":5576768,"confidence":0.5353301999999999782886561661143787205219268798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":5576817,"end":5577912,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you say it's affected your sleep in any way?","start":5584847,"end":5587447,"confidence":0.6745094700000000553785639567649923264980316162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh yeah, I can't get any sleep.","start":5588254,"end":5589885,"confidence":0.8342817399999999938842165647656656801700592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And have you ever tried to seek medical attention in relation to your trouble sleeping?","start":5600139,"end":5604758,"confidence":0.54837729999999995644799355432041920721530914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've had a doctor, a doctor for my mental health.","start":5605495,"end":5608815,"confidence":0.8001186000000000131393562696757726371288299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5609505,"end":5611140,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?","start":5611830,"end":5637634,"confidence":0.773592049999999975540276864194311201572418212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it's basically all just antidepressants.","start":5638555,"end":5640832,"confidence":0.48158909999999999218545099211041815578937530517578125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5641284,"end":5641801,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has it affected your relationships?","start":5642738,"end":5644546,"confidence":0.7694672000000000178232539838063530623912811279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Parenting, friendships, intimacy, trust, or isolation?","start":5645950,"end":5649268,"confidence":0.8070152999999999909874759396188892424106597900390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.","start":5650514,"end":5655787,"confidence":0.85678080000000000904236685528303496539592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got a son and a daughter and I don't see them, I don't speak to them.","start":5656883,"end":5659157,"confidence":0.5129000500000000517530907018226571381092071533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be grandkids I haven't even seen.","start":5675021,"end":5676774,"confidence":0.537771400000000010521716831135563552379608154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one moment.","start":5678692,"end":5679474,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry to ask, did you say that you don't see your kids?","start":5689552,"end":5694838,"confidence":0.51177835000000004850306822845595888793468475341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't see my grandkids, my kids, you know.","start":5695271,"end":5696797,"confidence":0.67689662999999999914990667093661613762378692626953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've been in a prison all my life in Liverpool as well, you know what I mean?","start":5709999,"end":5712451,"confidence":0.59617584999999995165609334435430355370044708251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?","start":5713128,"end":5718275,"confidence":0.8294987700000000518940623805974610149860382080078125},{"sentiment":"NEGATIVE","speaker":"B","text":"For stupid things.","start":5719030,"end":5719941,"confidence":0.87498339999999996674517888095579110085964202880859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Aye, anger issues and things like that.","start":5720250,"end":5722284,"confidence":0.7640782600000000091000629254267551004886627197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Assaults and that lot.","start":5723709,"end":5725950,"confidence":0.5034243000000000467508698420715518295764923095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Anger issues, assaults.","start":5728032,"end":5729270,"confidence":0.89517400000000002524558340155635960400104522705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any other offences that you can remember?","start":5729335,"end":5733229,"confidence":0.80531710000000000793107801655423827469348907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I used to steal cars.","start":5733920,"end":5735932,"confidence":0.531405270000000040653276300872676074504852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Stealing.","start":5736592,"end":5736898,"confidence":0.588348199999999987852561389445327222347259521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever served a sentence that has been longer than 5 consecutive years?","start":5738781,"end":5745052,"confidence":0.51033974000000004167532097199000418186187744140625},{"sentiment":"NEUTRAL","speaker":"C","text":"Oh.","start":5745724,"end":5745888,"confidence":0.54432950000000002166444801332545466721057891845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5746871,"end":5747035,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5747543,"end":5747641,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"How is it affect\u2014 how has it affected your education?","start":5761103,"end":5763916,"confidence":0.7442355000000000497806240673526190221309661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Work, confidence, opportunities, finances, housing, or day-to-day stability?","start":5775323,"end":5780419,"confidence":0.75441670000000005114060286359745077788829803466796875},{"sentiment":"NEGATIVE","speaker":"A","text":"My confidence is not very good.","start":5781032,"end":5782435,"confidence":0.936781639999999971024635669891722500324249267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm not a very confident person.","start":5782564,"end":5783935,"confidence":0.76015540000000003661995151560404337942600250244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Work-wise, I'm fine.","start":5788089,"end":5789374,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, in my work, I'm fine.","start":5789553,"end":5791278,"confidence":0.7494663999999999770551539768348447978496551513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Work-wise, I'm fine.","start":5794662,"end":5796527,"confidence":0.81638365999999995548108699949807487428188323974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?","start":5805599,"end":5813265,"confidence":0.61259669999999999401296690848539583384990692138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, not really, no.","start":5816728,"end":5819075,"confidence":0.66484266999999996894388232249184511601924896240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, no.","start":5820442,"end":5821053,"confidence":0.661531899999999950523488223552703857421875},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's fine.","start":5821712,"end":5823062,"confidence":0.478767500000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"The final question in relation to the impact of the experience as a whole.","start":5824022,"end":5827990,"confidence":0.8900957000000000451933601652854122221469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":5828665,"end":5834807,"confidence":0.86417730000000003709459406309179030358791351318359375},{"sentiment":"POSITIVE","speaker":"B","text":"It's a big impact in my life.","start":5836320,"end":5837677,"confidence":0.93071999999999999175770426518283784389495849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.","start":5837823,"end":5848556,"confidence":0.571071200000000001040234565152786672115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I might have been a more plausible person.","start":5848637,"end":5851436,"confidence":0.67388809999999998989750338296289555728435516357421875},{"sentiment":"NEGATIVE","speaker":"B","text":"For example, I'm defensive all the time, if you know what I mean.","start":5869679,"end":5875667,"confidence":0.745016600000000028813929020543582737445831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"You feel on the defensive all the time?","start":5876471,"end":5877932,"confidence":0.61237960000000002391828957115649245679378509521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5878260,"end":5878407,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, I just feel like it's had a big impact on my life.","start":5892940,"end":5896013,"confidence":0.85837580000000002211635319326887838542461395263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"If it didn't happen, I wouldn't have been to prison.","start":5896689,"end":5899699,"confidence":0.5337937999999999849620735403732396662235260009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be more of a positive person.","start":5900488,"end":5901982,"confidence":0.762910839999999978999767336063086986541748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I'd be able to handle relationships better.","start":5902112,"end":5903573,"confidence":0.55958129999999994819148696478805504739284515380859375},{"sentiment":"NEGATIVE","speaker":"C","text":"I feel on the defensive all the time.","start":5904460,"end":5906280,"confidence":0.8853799700000000161281832333770580589771270751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5907360,"end":5918710,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?","start":5920560,"end":5934794,"confidence":0.73410509999999995489616821942036040127277374267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have been.","start":5935248,"end":5936239,"confidence":0.6757988299999999615153001286671496927738189697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to counselling once.","start":5936531,"end":5937603,"confidence":0.72172654000000002749715122263296507298946380615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you still in counselling?","start":5941670,"end":5942636,"confidence":0.8514907000000000447670345238293521106243133544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, I'm still in counselling.","start":5943232,"end":5946068,"confidence":0.6357882999999999729112687418819405138492584228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I went once for a few weeks and then that was it.","start":5946358,"end":5949678,"confidence":0.830900900000000053324811233323998749256134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just put I went to counselling once.","start":5955259,"end":5957305,"confidence":0.74864863999999997634660076073487289249897003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm no longer there.","start":5957436,"end":5958271,"confidence":0.5630684500000000536346078661154024302959442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went for a few weeks and that That was it?","start":5958745,"end":5959996,"confidence":0.87896406999999998621575514334836043417453765869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I just didn't think it was doing me any good.","start":5961872,"end":5963350,"confidence":0.89433459999999997958042285972624085843563079833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.","start":5968120,"end":5971279,"confidence":0.62478190000000000114965814645984210073947906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":5973594,"end":5973900,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?","start":5974303,"end":5981299,"confidence":0.875114860000000049922164180316030979156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":5982000,"end":5982115,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, like related condition?","start":5983275,"end":5984601,"confidence":0.68109399999999997721289446417358703911304473876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, no, no, no related.","start":5986698,"end":5988738,"confidence":0.56093749999999997779553950749686919152736663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So like any mental health, um, it's my mental health probably.","start":5989508,"end":5993217,"confidence":0.64868870000000000697326640874962322413921356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was\u2014 so what, um, what was, what was you diagnosed with?","start":5993282,"end":5999239,"confidence":0.69281124999999998959054892111453227698802947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, sorry, no, I wasn't diagnosed.","start":5999399,"end":6001053,"confidence":0.5691981299999999688310481360531412065029144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, no, no, no.","start":6001181,"end":6003172,"confidence":0.73225622999999995244024830753915011882781982421875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":6003397,"end":6005276,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6005340,"end":6005485,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":6006528,"end":6008022,"confidence":0.89125620000000005394014124249224551022052764892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6008889,"end":6009049,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?","start":6018171,"end":6033243,"confidence":0.5416448000000000373432840206078253686428070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034708,"end":6034728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6034728,"end":6034809,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you receive any payment, apology, settlement, or decision, or sign any waiver\/discharge?","start":6036669,"end":6040615,"confidence":0.85420035999999999187792809607344679534435272216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6043574,"end":6043639,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So now we're just going to go to the reasons for applying for the redress scheme.","start":6043768,"end":6046872,"confidence":0.77054334000000002102837015627301298081874847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?","start":6047487,"end":6052691,"confidence":0.894155739999999976674871504656039178371429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I don't know.","start":6055893,"end":6057711,"confidence":0.55741304000000002627501771712559275329113006591796875},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6063106,"end":6063646,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What would an acknowledgement mean to you, Matthew?","start":6064415,"end":6066379,"confidence":0.91624640000000001638369440115639008581638336181640625},{"sentiment":"POSITIVE","speaker":"A","text":"It would mean a lot, see.","start":6067681,"end":6068521,"confidence":0.82023250000000003101519041592837311327457427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It would mean that they would recognise that they were wrong, they'd done wrong.","start":6068732,"end":6073404,"confidence":0.6805851499999999720813548265141434967517852783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Make a step forward to see, well, they've done wrong.","start":6078770,"end":6081011,"confidence":0.70985080000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.","start":6082675,"end":6090199,"confidence":0.788224000000000035726088754017837345600128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6090976,"end":6091154,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Against two of the Christian brothers or whatever.","start":6091510,"end":6093171,"confidence":0.68985236000000005329724217517650686204433441162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I really want to go to court.","start":6095216,"end":6096118,"confidence":0.61731946000000004204366632620804011821746826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":6096811,"end":6099213,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.","start":6099971,"end":6103162,"confidence":0.5025152999999999980929032972198911011219024658203125},{"sentiment":"POSITIVE","speaker":"A","text":"It would be a step in the right direction.","start":6103291,"end":6104669,"confidence":0.8890028599999999503467051908955909311771392822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":6108024,"end":6108121,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?","start":6108591,"end":6114508,"confidence":0.53395950000000003132782921966281719505786895751953125},{"sentiment":"NEGATIVE","speaker":"B","text":"No, no, it was just, it wasn't a good experience.","start":6115859,"end":6117804,"confidence":0.95427894999999995917505657416768372058868408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It was a bad experience, that was all.","start":6119050,"end":6120453,"confidence":0.93222313999999995015599552061758004128932952880859375},{"sentiment":"POSITIVE","speaker":"B","text":"Something that will stay with me the rest of my life.","start":6121303,"end":6122792,"confidence":0.80792713000000004885947646471322514116764068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was that last part?","start":6124990,"end":6125669,"confidence":0.81634485999999994998432839565793983638286590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, it's something that will stay with me for the rest of my life.","start":6125719,"end":6128287,"confidence":0.48180440000000002154223466277471743524074554443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It'll always be in the back of my mind, you know what I mean, what happened.","start":6129870,"end":6132717,"confidence":0.74123010000000000285780288322712294757366180419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.","start":6146989,"end":6162658,"confidence":0.8444496999999999697905650464235804975032806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But obviously it will be through the application.","start":6162738,"end":6165318,"confidence":0.8202013999999999693812924306257627904415130615234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So what I've got is, no, not really, just that there is a\u2014 just that it was a bad experience.","start":6165782,"end":6170285,"confidence":0.74773639999999996774704413837753236293792724609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was something that will stay with me until the rest of my life.","start":6170765,"end":6173297,"confidence":0.8365044999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It will always be in the back of my mind.","start":6173745,"end":6175059,"confidence":0.67809960000000002455777803334058262407779693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6177047,"end":6177224,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else what you'd like to add?","start":6177627,"end":6179173,"confidence":0.90796639999999995129797980553121306002140045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6180348,"end":6180928,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"POSITIVE","speaker":"A","text":"That's perfectly fine.","start":6181652,"end":6182586,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so that's going to the conclusion of the witness statement today, Matthew.","start":6183720,"end":6187681,"confidence":0.93300830000000001263060767087154090404510498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?","start":6188445,"end":6195283,"confidence":0.5267510399999999481934764844481833279132843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":6196302,"end":6197094,"confidence":0.62718280000000004026361466458183713257312774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling after discussing this?","start":6200829,"end":6202443,"confidence":0.88595813999999994958756133200949989259243011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And do you feel safe to end the call?","start":6202945,"end":6204607,"confidence":0.84654240000000002819291466948925517499446868896484375},{"sentiment":"POSITIVE","speaker":"B","text":"I'm feeling okay.","start":6205950,"end":6206792,"confidence":0.93000910000000003297060402474016882479190826416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.","start":6206873,"end":6213239,"confidence":0.5857329399999999797188365846523083746433258056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But the memories are always there.","start":6214350,"end":6215507,"confidence":0.70882509999999998573372295140870846807956695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, I mean, they're always here at the back of my mind, what happened.","start":6216070,"end":6219495,"confidence":0.69298040000000005189662033444619737565517425537109375},{"sentiment":"POSITIVE","speaker":"B","text":"But I am quite happy to end the call.","start":6223517,"end":6225377,"confidence":0.8682232500000000019468870959826745092868804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, I'm not gonna go and take my life or anything like that.","start":6225539,"end":6227464,"confidence":0.498010600000000025477930876149912364780902862548828125},{"sentiment":"POSITIVE","speaker":"C","text":"That's good to hear.","start":6229430,"end":6230272,"confidence":0.9769742999999999621962842866196297109127044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll come home.","start":6232085,"end":6232551,"confidence":0.70048969999999999291873109541484154760837554931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.","start":6255134,"end":6266167,"confidence":0.89534634000000001829988605095422826707363128662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I mean, no child should need to go through that.","start":6269882,"end":6271340,"confidence":0.8729741600000000545378497918136417865753173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] You say they should be held responsible?","start":6271340,"end":6275277,"confidence":0.6549293400000000264782329395529814064502716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6275277,"end":6276057,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.","start":6293673,"end":6305679,"confidence":0.7407386000000000247922571361414156854152679443359375},{"sentiment":"POSITIVE","speaker":"A","text":"I've just added that to that section because I think that it's more appropriate to be placed there.","start":6305809,"end":6311736,"confidence":0.5260793599999999958782836984028108417987823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And the final one of the two final questions: is there something\u2014 is there someone that you can contact for support, or would you like support service details?","start":6315668,"end":6323653,"confidence":0.87540519999999999445350340465665794909000396728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can contact somebody for support.","start":6323766,"end":6325668,"confidence":0.82119109999999995164188248963910154998302459716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then finally, has the final\u2014 has the next steps been explained to you?","start":6330623,"end":6335057,"confidence":0.8872560000000000446362946604494936764240264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337270,"end":6337366,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6337690,"end":6337868,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.","start":6337965,"end":6343833,"confidence":0.73896649999999997060484702160465531051158905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.","start":6344746,"end":6356104,"confidence":0.8543222999999999789366711411275900900363922119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.","start":6356936,"end":6366526,"confidence":0.87997186000000005012822157368646003305912017822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.","start":6366847,"end":6386224,"confidence":0.900044859999999946609250400797463953495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that has happened, I will send you a copy of the witness statement in order for you to sign.","start":6387298,"end":6393275,"confidence":0.9371387399999999701094566262327134609222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.","start":6394269,"end":6407473,"confidence":0.832770000000000010231815394945442676544189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, that, you will then be invited to a WhatsApp video call.","start":6408435,"end":6413141,"confidence":0.81505050000000001109157210521516390144824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.","start":6413993,"end":6423618,"confidence":0.9558059599999999544905904258484952151775360107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"All this phone call is, Matthew, is to just to confirm your identity.","start":6424502,"end":6429113,"confidence":0.89747626000000002566281409599469043314456939697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.","start":6429563,"end":6444434,"confidence":0.645348849999999973903186401003040373325347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.","start":6444562,"end":6452448,"confidence":0.83851120000000001208917410622234456241130828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.","start":6453618,"end":6468633,"confidence":0.87564480000000000092796881290269084274768829345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.","start":6469115,"end":6477296,"confidence":0.638902199999999975688069753232412040233612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is that okay?","start":6477877,"end":6480473,"confidence":0.80117004999999996694981518885469995439052581787109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, it's great.","start":6480940,"end":6481503,"confidence":0.96153449999999995867483448819257318973541259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, fantastic.","start":6481584,"end":6482663,"confidence":0.91602320000000003741291720871231518685817718505859375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.","start":6482727,"end":6498631,"confidence":0.61490845999999999005325435064150951802730560302734375},{"sentiment":"POSITIVE","speaker":"A","text":"But you have been incredibly brave.","start":6498743,"end":6500362,"confidence":0.7928000699999999678624362786649726331233978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Not only that, you have provided a lot of detail, um, about your experience.","start":6500506,"end":6505874,"confidence":0.69150250000000001993072373807081021368503570556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.","start":6506419,"end":6516498,"confidence":0.7419376399999999538437123192125000059604644775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So it's not tumbled up in any way, shape, or form.","start":6516931,"end":6519355,"confidence":0.72096499999999996699528992394334636628627777099609375},{"sentiment":"POSITIVE","speaker":"A","text":"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.","start":6519420,"end":6527619,"confidence":0.89357209999999998029096559548634104430675506591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.","start":6527764,"end":6534745,"confidence":0.7817627000000000325741211781860329210758209228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?","start":6535392,"end":6570843,"confidence":0.78543689999999999340474232667475007474422454833984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, brilliant, okay.","start":6571437,"end":6572273,"confidence":0.741466500000000028336444302112795412540435791015625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":6572594,"end":6573060,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you again for your time today.","start":6573141,"end":6574249,"confidence":0.98513525999999995708122924042982049286365509033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Matthew.","start":6574362,"end":6575056,"confidence":0.70004270000000001772377800079993903636932373046875},{"sentiment":"POSITIVE","speaker":"B","text":"I hope you have a nice evening.","start":6575314,"end":6576992,"confidence":0.98041750000000005282885240376344881951808929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe I'll see myself.","start":6577589,"end":6578493,"confidence":0.7661043400000000502814145875163376331329345703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6578541,"end":6578929,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","text":"Cheers.","start":6579187,"end":6579380,"confidence":0.88103545000000005327223107087775133550167083740234375,"speaker":null},{"sentiment":"POSITIVE","text":"Thank you.","start":6579445,"end":6579768,"confidence":0.8529649999999999732125388618442229926586151123046875,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6579994,"end":6580187,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye.","start":6580316,"end":6580445,"confidence":0.51374489999999994882529108508606441318988800048828125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:38 where `recording_id` = 4329) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `formatted_transcript` = [A 00:02]: Hello? Hello, am I through to Matthew Ross?
[B 00:05]: Yes, you are.
[A 00:07]: Hi Matthew, it's James calling from MMA Legal. How are you today? You okay?
[B 00:10]: Ah, not too bad.
[A 00:11]: Fantastic. Just before I continue with the call, I just need to ask you some questions for data protection purposes. Could you please confirm for me your date of birth, please, Matthew?
[B 00:20]: Yeah, 7/3/65.
[A 00:21]: Fantastic. And can you confirm for me your postal address, please?
[B 00:25]: PA50EF.
[C 00:28]: Fantastic.
[A 00:28]: Just let you know, the calls are recorded for training and monitoring purposes. As you know, and the purpose of the call today is to take the witness statement from yourself. And this is a detailed statement into your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, but you can take a break at any time. Just vocalise it when we're on the phone. That's even if you'd like to take a moment to go to the toilet or to even get yourself a drink or just to gather your thoughts for a few moments, that's perfectly fine. And I also may need to bring us back to the timeline if we move too far ahead. And so don't take this as any offence or I'm disregarding what you're saying, it's just the statement as clear and complete as possible. Okay, the way I like to conduct these statements, Matthew, is like a chronology of your life. So it's like we're going to go through a detailed storey and starting off at the beginning being your personal background when you was a child and how you came into the— how you was entered into the care system. We will then— I will then ask you a series of 12 questions specifically in relation to your time at your stated care settings, and then it will go to the next section, which is just a series of questions asking about who the people were who were involved and responsible for any abuse you may have suffered in that care setting, as well as the reporting and the institutional knowledge of said abuse. And it'll then be movement between placements and leaving care, and then we'll speak about the impact the care system has had on your life. And then it will essentially just be some generic questions in relation to previous claims and applications, and as well as your final statement in your reasons for applying and what you'd like to address to the Scottish Redress Panel. With that being said, Matthew, are you comfortable and happy to continue today?
[B 02:31]: Yes, yes.
[A 02:33]: Do you need anyone with you?
[B 02:35]: Oh no, I'm fine.
[A 02:38]: Do you understand the purpose of the statement and agree that it may be used for your Scottish Redress application and supporting evidence?
[C 02:47]: Yes.
[A 02:48]: So where is it where you grew up, Matthew?
[B 02:53]: Johnston.
[A 02:55]: Where? Sorry, Johnston?
[B 02:56]: Johnston, yeah.
[A 02:58]: Can you remember your family address?
[B 03:01]: Yes, it was at 5 Buchanan Street in Johnston.
[A 03:04]: Could you spell that for me please?
[B 03:07]: Buchanan, B-U-C-H-A-N-A-N.
[A 03:17]: Buchanan Street.
[B 03:18]: Buchanan, Buchanan Street.
[A 03:20]: Buchanan Street. Apologies, apologies. Within this family home, who lived there with you?
[B 03:27]: Yeah, my mother, my father, and my two brothers and two sisters.
[A 03:40]: Would you be able to provide me the names of your brothers and sisters?
[B 03:43]: What's that?
[A 03:44]: Are you able to provide me with the names of your brothers and your sisters?
[B 03:48]: Yes, yeah. Martin Ross.
[A 03:52]: Yeah.
[B 03:54]: Lorraine Ross.
[A 03:56]: Lorraine.
[B 03:57]: Lorraine.
[A 03:59]: Yeah.
[B 03:59]: Jacqueline Ross. Thomas Ross.
[A 04:07]: Fantastic. So Are you able to briefly describe what your home life was like before you entered care? So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.
[B 04:34]: No, my family, my home life was fine. I mean, they could not bring anything on me, that was fine.
[A 04:45]: Things were fine. Do you recall what your education was like before you was placed into care? How was you doing in school?
[B 04:53]: Yeah, well, I was doing all right. I mean, I was doing not too bad in school. I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay. A bit mischievous, to be put about.
[A 05:14]: A bit mischievous, you'd say? Yeah. So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine. I was doing all right in school, destructive sometimes like all boys are, but I was doing fine. A bit mischievous.
[B 05:31]: Yeah.
[A 05:34]: Do you recall any form of any social work difficulties at that time before you was in care?
[B 05:42]: No, not actually.
[A 05:44]: That's fine. Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember. Um, and we'll be able to move on. The next question being, Matthew, how did you come in? How did you come to enter care? Who made the decision? Were you told the reasons why?
[B 06:13]: So the reason why I was put in care?
[A 06:15]: Yeah. Was you ever told the reasons why you were placed into care?
[B 06:18]: And so basically it was, I was, I was a teenage child whose parents were paying tuition for school. I'm in high school. First year.
[A 06:29]: So you attended the panel for truancy?
[B 06:31]: Yeah.
[A 06:33]: And did you say you did— you was, um, at this time you was in your first year of high school?
[B 06:37]: Yeah, I was in first year.
[A 06:43]: Yeah, high school. Were you told the reasons as to why you was going to be placed into care?
[B 06:58]: No, no, really, no. Basically, I think it was just because I played truant and not going to school and things like that.
[A 07:27]: If it does get silent on my end, it's just me catching up with the notes. Sometimes, obviously, it's human nature to want to fill in the silence. Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know. And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information. And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future. Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can. So I know this question's— the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?
[B 08:28]: Me? Have we got someone else?
[A 08:30]: Yes.
[B 08:31]: Yeah, yeah, I thought so.
[A 08:33]: No, no, your siblings would obviously be your two brothers and sisters.
[B 08:39]: Oh no, no, no, don't look at him as if he was separate from his own parents here.
[A 08:48]: Okay, no problem. The next question, Ralph— sorry, Matthew— is how old were you when you first entered care?
[B 09:00]: I'm not even sure. I think it was about maybe about 11 or 12, somewhere about 11.
[A 09:06]: And How did you feel at the time when you was told that you was going to be entering into care?
[B 09:19]: Not very good. It was a shock to me. I honestly didn't know what I was going to step into. Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean. Yeah, something that come in and says, uh, I'm not going. Scared. I felt scared as well. I didn't know what I was walking into or what I was getting into.
[C 09:59]: Yeah.
[B 10:08]: Basically, basically the first time I've left my family.
[A 10:11]: Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down. Let me know if I've missed anything or if there's anything what you'd like to add. So I've just got— I think I was about 11 or 12, I'm not sure. It was a shock to me. I also felt scared. I didn't know what I was going to step into. Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going. And this was the first time I left my family, if you know what I mean. Is that correct? And is there anything else you'd like to add?
[B 11:05]: Yeah, that's about everything.
[A 11:07]: No problem. Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?
[B 11:16]: No, I don't think so. I had my— some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.
[A 11:31]: He sent you to where was it?
[B 11:32]: Sorry, there's a place called Mary Russell.
[A 11:35]: Mary Russell.
[B 11:36]: Mary Russell Institute. He used to go there and test you for different things.
[A 11:46]: Are you able to give an example of what them different things were?
[B 11:50]: It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean? Yeah, things like that. I mean, that was a headmaster they sent me, Mr Geddes his name was.
[A 12:31]: What did you say the name of the headmaster was?
[B 12:33]: Mr Geddes.
[A 12:38]: Geddes. Yes, but no, I don't think so. The headmaster in primary school, primary school sent me once to Mary Russell Institute. They were test you for different things. I was young at the time and didn't understand it. It was weird. They would ask me to stand on one foot and place my hand on my nose, etc. The headmaster was called Mr Geddes. Yeah. Is there anything I've missed or anything what you'd like me to add?
[B 13:07]: No, I think that's about it. That's cool.
[A 13:09]: Just real quick, was she ever known as a previous name while she was in care or before care?
[B 13:16]: Me?
[A 13:17]: Matthew Lee.
[B 13:19]: No, no, I said me. Was that another one?
[A 13:21]: Yeah, yeah. Would you ever—
[B 13:22]: No, no, no, no, just Matthew Ross.
[A 13:24]: Fantastic. That concludes the personal background and entry into CUR, Matthew. I've now gone ahead before I called you today just to draught your chronology of CUR. As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife. And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council. It also confirms that your only care setting was St Ninian's. I'm going to provide you with the following information and just confirm whether this is correct. So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed— sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978. And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division. Is that correct?
[B 14:34]: Yeah.
[A 14:35]: Fantastic. So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's. The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself. So would you please confirm for me, Matthew, your— the institutional name of the— of your first care setting?
[B 15:00]: It was St Ninian's House of Falkland. Falkland House. Corthouse of Falkland, Falkland Five.
[A 15:14]: Oh, Falkland Five, sorry about that. And do you know from your recollection who placed you there?
[B 15:27]: No, I'd say it was just a children's panel from my recollection. That was the only thing I can think of.
[A 15:40]: Yeah, can you remember roughly how old you were when you was placed into care?
[B 15:45]: I don't know, I was in first year at the time, so I must have been about 11 or 12 years old. I'm 61 just now, you know what I mean? So if you get back on the date—
[A 16:00]: Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering. Um, so don't put pressure on yourself.
[B 16:16]: I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that. I know I was young, it was my first year of high school. I didn't even complete my first year in high school.
[A 16:45]: Could you please confirm for me what type of care setting St Ninian's was?
[B 16:51]: What do you mean?
[A 16:52]: So what type of care setting was it? Was it a children's home? Was it a residential school? Was it a boarding school?
[B 16:59]: I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong. I'm taking it like a kind of West East joke kind of thing. Yeah, something like that. I mean, I'm not 100% sure.
[A 17:16]: Was you ever, was you, um, a resident in the St Ninian's? Was you staying there?
[B 17:22]: Pardon?
[A 17:23]: Was you staying over at St Ninian's, or was you a resident there?
[B 17:27]: No, no, I was just gonna say it over and out.
[A 17:29]: Yeah, no problem. And can you roughly remember how long you were there?
[B 17:35]: I don't know, 14 months or something.
[A 17:43]: No problem. So now the next question is just in relation to what the daily life was like when you was at St Ninian's. But first, I'm just going to ask you if you could briefly describe what the accommodation was like.
[B 17:59]: The accommodation was dorms.
[A 18:02]: Dorm rooms?
[B 18:04]: Dormitories.
[A 18:10]: Did you have your own separate dorm or was you sharing?
[B 18:13]: No, I was sharing. You had about 6 or 7 other people in the dorm with you.
[A 18:22]: Can you remember if there was windows in this dormitory and if you had access to natural light? So was there any windows within the dormitory?
[B 18:33]: Yeah, yeah, yeah, there was a window in it, yeah.
[A 18:38]: And what was the overall hygiene and cleanliness of the beds and the room itself?
[B 18:43]: They were fine, they were fine, it was fine. They were cleaning that, they were changing all the time.
[A 18:56]: Were you ever provided clothing when you attended St Ninian's?
[B 19:00]: Yeah, yeah, they gave you clothing. They gave you jeans and things like jogging suits and things. They give you boots and, say, sandshoes with the plums.
[A 19:11]: So they provided you with joggers, boots, sandals, and what else did they provide?
[B 19:16]: Sorry, plums. It was plums.
[A 19:19]: Oh, plums. Yeah, sorry about that. Did they provide you with any shirts or anything like that, or sweatshirts?
[B 19:26]: Yeah, shirts as well, underwear.
[A 19:31]: Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?
[B 19:37]: They were never dusty. I sometimes—
[A 19:47]: No problem. Can you remember if you was provided with 3 meals a day?
[C 19:52]: Yeah.
[A 19:52]: And was them 3 meals a day, was you able to have choice of food?
[B 19:57]: Yeah, I think, yeah, you did. No breakfast. I think breakfast is just the one. And yeah, your meal, I think, was just one as well. And after your lunch, I think you can get the 2 choices or something, if I can remember right.
[A 20:12]: Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?
[B 20:17]: Oh yeah.
[A 20:45]: Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?
[B 20:54]: Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on. But you are not allowed to contact your family. You were allowed to go and see your family every fortnight. —on the weekend.
[A 21:39]: Yeah, and are you able to describe what your daily routine was like?
[B 21:45]: The daily routine was usually just getting up in the morning. Yeah. And basically getting washed and changed, showered and changed, and then you would go and get breakfast. And then you went from there to school. The school was inside the building, so you went to classes and everything inside the building.
[A 22:12]: Inside the building, yeah. Following school, what would you do after school had finished?
[B 22:21]: Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.
[A 22:57]: I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add. So I've got the accommodation with dorm rooms. I had 6 or 7 other children in the dorms. The cleanliness of the rooms was fine. The bed was changed all the time. I was provided joggers, boots, plumsolls, shirts, and underwear. They were never dirty, but sometimes they were a bit big. I was provided 3 meals a day. We had a choice during lunchtime and dinner. However, for breakfast, we had no choice of food. You weren't allowed to contact your family. Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family. You could see them on weekends every fortnight. And then for the daily routine being we would get up, wash, dress, and eat breakfast. You would then go to school, which was inside the building. Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc. Yep. Is there anything what you'd like to add? Yeah, that's about it, I think. No problem. So how How did the children generally treat you whilst you was at St Ninian's?
[B 24:12]: Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean? You were always fighting and things like that, you know what I mean? Somebody would want to fight with you, you know what I mean? So it wasn't always happy, you know what I mean? Yeah. They're children, you know. I mean, they were always— obviously children are going to fight each other and argue.
[A 24:39]: So when, um, there were arguments— and let me just change that to children instead of people— so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?
[B 25:05]: They would intervene, yeah. Actually, when they seen it, they would intervene. But that's when trouble started then. Yeah, no problem.
[A 25:25]: Yeah, so that's when the trouble would start.
[B 25:27]: Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened. And then the two of you would be punished for it. If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up. It could be anything. It could be a stick, it could be your thumb sole you had on your feet, it could be the belt. It could be anything that had in their hand. I mean, he punished a few times as well and things like that. I mean, if he didn't accept the punishment off him, they'd be standing you. Basically, they'd be standing you in the main hall for hours and hours at a time. I mean, you were not allowed to sit down or nothing. You'd just stand there. Yeah, sometimes, yeah.
[C 26:25]: Do you say it was the main hall?
[A 26:33]: Yeah, where you'd be standing.
[B 26:39]: So you'll be standing here at night. Yeah, you'll be standing there right through the daytime, right through the nighttime. Sometimes you could be standing at about half 2 in the morning.
[A 26:49]: Yeah, so I'll put from sometime— sometimes from morning till night, through to the morning.
[C 26:59]: Yeah.
[A 27:07]: Can you remember, um, how the staff genuinely treated you? How the what? How the staff treated you generally.
[B 27:16]: Some of them were okay, some of them were fine, but the other ones, it wasn't. Some of them were very, very strict. The slightest wee thing would set them off.
[A 27:32]: Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[B 27:55]: The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything. Yeah. I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment. They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand. Yeah. About your punishment, I mean, things like that. Yeah, no problem. And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.
[A 28:29]: Also, they take away your vacation privileges. Yeah, and that was if you refused to accept the punishments. Yeah, yeah, no problem. So now we're going to probably go into the most distressing part of the witness statement now, so take your time. In relation to answering these questions. First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse. So first, it's going to be in relation to neglect. So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults. With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?
[B 29:43]: Yeah, I can't really think, Joseph. It was that far back ago and I was young, I mean I was—
[C 29:57]: That's fine.
[A 30:08]: So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others. With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?
[B 30:48]: Yeah, well, you did witness people getting abused, you know what I mean? Getting hurt and things like that. You did witness it? You did witness things like that, yeah, because they just done it right in front of you, you know what I mean? Didn't matter who was there or who wasn't there, they just done it, you know what I mean? So sometimes it was a bit of a kind of— how can I explain it— a bit of a shock, you know what I mean? Yeah, because you don't know where you're going next, you know what I mean? So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.
[A 31:41]: So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?
[B 31:50]: Not really, no. You don't know? No, it was just completely different things.
[A 31:55]: Yeah, that's fine, no problem. So the next form of abuse would be physical abuse. And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored. With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?
[B 32:36]: I would, Bill, put your finger on it, I would say nearly all. You'd say it would be all? Nearly all, aye, nearly all. Because you had physical abuse off them, you had name-calling, you did the isolation as well. When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night. Yeah, they did stop you from calling your family and contact your family, aye.
[A 33:21]: And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy. With that being said, is it— looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?
[B 34:06]: No, no, on my part. There was a lot of that going about. Well, maybe the question was, you did see it? I mean, you did see it? You did see it, yeah, on a few occasions. You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing. And there was parts, uh, they would touch you in different places. I mean, it wouldn't be obvious that they were doing it, if you know what I mean. They would just do it, just touching places that they feel comfortable touching you.
[A 34:41]: So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?
[B 34:48]: Yeah, yeah. Plus, when you went for a shower and things like this, they stood in the shower and watched you. Privacy, I mean. Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate? Yeah, and can I rub you? And things like that. I mean, feeling uncomfortable. I mean, what's that?
[A 35:17]: They would physically want to Yeah, sometimes.
[B 35:29]: No, they're all— they've run me all with that. Yeah, no, I mean, I've done some of them, isn't it? No problem.
[A 35:36]: Just let me, um, let me just continue writing these notes and we'll get back to the point. Um. So what I've got so far is, um, not on my part, but there was a lot of it going on. I did see some people on occasion being victim of sexual abuse. Sometimes they would touch you in places where they wanted to. When you showered, they would also watch you. There was no privacy. They would sometimes point out that we missed parts of our body when washing. They would then take the soap and wash us themselves. Um, one moment. This would make me feel really uncomfortable. They wasn't all like that though, but there was some who were. Yeah. Is there anything what I've missed or anything what you'd like me to add on? No, I don't think so. Fantastic. So now, would you be able to confirm to me who was involved or responsible? There was a few of them.
[B 37:09]: There was a Christian governor that was called Yeah, Brother Ryan.
[A 37:13]: So there's Brother Ryan. Yeah, yeah, Brother Farrell. Brother Farrell. Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.
[B 37:26]: There were another one, his name Kelly. Brother Kelly. Yeah, there was another one, he was, he was actually a Christian brother. I can't remember his name, maybe he was. They called him Caveman.
[A 37:40]: Caveman.
[B 37:41]: That's what they call them, cavemen.
[A 37:44]: Is that who they call Brother Kelly, or is this the one? No, this was the one that wasn't a Christian brother. He wasn't a Christian brother?
[B 37:52]: No, he was a savvy. He was like, you know, how can you explain that? Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that. What can I tell you? I'm not really, um, worrying about stuff.
[A 38:13]: I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest. Um, so I'll just put it as, um, teacher, um, nickname Caveman. Yep. Was there any other names what you could remember who was, um, involved or responsible?
[B 38:41]: I can't think of anyone. There's a lot of them, I can't even remember their names. Yeah, that's fine, don't worry about it.
[A 38:49]: You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse. Are you able to remember the names of those who you saw?
[B 39:00]: No. No.
[A 39:06]: So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse. So first, we're gonna— I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse. But first, we'll just start off with emotional abuse. Could you kindly give one clear example of what happened when you was a victim of emotional abuse? Where and when occurred? What happened before, during, and after the emotional abuse had occurred?
[B 40:01]: Say that again, sorry. I don't know what you mean.
[A 40:07]: So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse? So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here. Are you able to recall one instance of when that happened?
[B 40:33]: I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.
[A 40:39]: That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse. But I will mention it within the emotional abuse because—
[B 40:50]: sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.
[A 41:07]: Yeah.
[B 41:13]: They done things to you like if you wet the bed, you get— they'd embarrass you in front of everybody. They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.
[A 41:29]: So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?
[B 41:35]: They would have to take you out and you had to wash your sheets. In the water out in the courtyard. So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.
[A 41:47]: So when you was making your wash in the open courtyard outside, was you clothed?
[B 41:52]: Yeah, well, you had your pyjamas on.
[A 42:17]: Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?
[B 42:27]: Somebody else even getting physically abused?
[A 42:30]: Yeah, as I said, there was not any form of abuse. There was quite a lot of people getting it.
[B 42:36]: Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean? Yeah, you went behind their hand, you know what I mean? There was a boy called Vincent Hayes, I remember him. I've seen him getting that offered to, you know what I mean?
[A 42:49]: Vincent Hayes. Vincent Hayes, yeah. And what did you see? What happened to him? Well, he'd just get held down and get—
[B 42:56]: and it was a bit free them punching them and kicking them. What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you. They give you— they give you also— give you money a week, the weekly 10 o'clock money it was called. And yeah, you go to a shop and buy sweets and things like that. If you went to bed, you were never able to buy juice. Yeah, no, they're gonna let you buy juice and somebody else bought you juice. And you swapped it for sweets, for a bottle of juice, and they caught you. That's when you lose your weekend. You stood in the main hall and you would get leathered by slipper or a belt or whatever. Yeah, things like that. They were violent. They were very violent. Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that. I think my mother and father actually went up one of the times and they denied it, you know what I mean? Yeah. If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people? I mean, they were fighting. I mean, that's how you get the marking and things like that. I mean, they covered up all the time.
[A 45:29]: I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have. And then let me know if it is correct or if there is anything that you'd like me to change or add. So I've got: standing in the main hall for hours on end, calling us names to belittle you. If you ever wet the bed, they would embarrass you in front of everyone. They would make you wash your feet in an open courtyard. We would have our PJs on outside. I remember seeing a lot of abuse. Vincent Hayes, he would be held down as the member of staff would punch and kick him. If the staff hurt you and you were due you before we can leave. They would find a reason not to send you home. They would take away your tuck money if you ever— take away your tuck money if you ever tried to exchange sweets for a bottle of juice. And if they caught you, they would punish you with violence. They were always violent. They would also take away your vacation weekend. They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other. Is there anything else what you'd like me to add?
[B 46:45]: No, no, but basically, and even the main doors, it was a big, big, neat place. It was a big hall. I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it. Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have— when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right? They used to sit in there and drink. It was worse when they came out when they were drinking.
[A 47:20]: Is this the staff here? Yeah. And also would drink alcohol? Yeah, yes, just making sure this is okay. And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol. Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse. I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse? Where this abuse happened and when did it occur? And what happened before, during, and after you were a victim of the physical abuse?
[B 48:20]: Yeah, well, basically one I can give is I'll tell you when it was in the main hall. When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.
[A 48:35]: You was punched, kicked, and hit with a plumsaw? Yeah. I do apologise for bringing this up, but are you able to recall where they would hit you on the body?
[B 48:48]: It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head. They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.
[A 49:04]: Anywhere on your body except for your head? Yeah. No problem. Can you recall what was happening before this happened? So the reasons as to why you was placed into the main hall and held down. It could have been anything.
[B 49:20]: It could be anything at all. I mean, just something they didn't like me getting done. I mean, just, just could be anything. You done something minor wrong or something like, could anything at all. Feeling where other people were.
[A 49:56]: And what happened— what would happen after, um, you was in receipt of this physical abuse? So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?
[B 50:09]: They would get you up and make you stand in the main hall. They'd make you stand there. So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room. The video I was talking about, the set, was the TV and drunk.
[A 50:23]: Yeah.
[B 50:23]: And then they kept coming out of there. I would— they would come out of there and get you and just see you laid back to your dormitory.
[A 51:09]: So I'm gonna recall back to you now what I've currently wrote down. Let me know if there is anything that I've missed or if there's anything what you'd like to add. So one was in the main hall when I was held down. I was punched, kicked, and hit with the plums— with the plums, soles. It was on your bottom, legs, anywhere on your body except for your head. It could have been anything at all that could have set them off, as little as them not liking you or doing something minor. It could have been anything at all. After being hit, you will be told to stand in the hall and not to move. They would then go to the break room to drink, and they would return and send you back to their dorm when they said so. Yeah. Is there anything there what you'd like to add in relation to physical abuse?
[B 51:53]: Yeah, well, there's a few different things. I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room. Yeah, they would take you down there and they would hit you in there as well. I mean, maybe seen you, you know what I mean? Maybe seen them. They would threaten you, no, basically threaten you, you know what I mean? It's just so much worse if you don't behave yourself, you don't do this, you don't do that. So basically you don't do what you're told, that's what it was.
[A 52:32]: Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave. So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people. So are you able to describe what was happening when you witnessed this abuse? Where and when did it occur? What was happening before the abuse took place? What—
[B 53:17]: one of the things was I at the dormitories. The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.
[A 53:26]: So what was that, one of the times it was in the dorm? Brother Ryan? Yeah. And where did you say his room was?
[B 53:34]: He was right up at the top of the dorm, but he had his own room. That's where he stayed up there, in his own room, and the dorm where we were.
[A 53:44]: And would you say his room was close to your dorm?
[B 53:46]: Dorms? Well, it was just— it was very close. That wasn't— it wasn't a distance. I mean, it was close. Yeah, yeah. Because he used to play— he used to play music for, uh, what, a speaker system into the dorms. Yeah. And it came to his room. That's where there's the sounds, the stereo sound, where the stereos came. And also he did the music coming through. Yeah. And some of the boys used to go up and sit in his room.
[A 54:08]: So the boys would stay in his room?
[B 54:10]: No, they got them sitting near time before they went to their beds.
[A 54:16]: They'd sit in his room before they were given beds?
[B 54:18]: Yes, no, before they were given beds, before they went back to their own dormitories. All right, okay.
[A 54:26]: Yeah.
[B 54:27]: And what is it what you witnessed? I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster. I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.
[A 54:44]: Hold on a moment. So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan? Young boy touching him. And where was he touching him?
[B 55:15]: Basically his privates.
[A 55:21]: Yeah. What happened when, um, when you walked into the room and saw this? What happened after this?
[B 55:33]: Well, it just basically just kind of jumped. He jumped to the road, he just jumped, and then after he came and spoke to me.
[A 55:48]: What did he say?
[B 55:50]: Basically, he didn't see you, like he thought you seen something you didn't.
[A 56:05]: Mr. Afridi came and spoke to me about what I saw. He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.
[B 56:13]: Yes, and if I said anything about it, he would make my life hell.
[A 56:27]: Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right. So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room. He used to play music through a speaker system through the dorms. Some of the boys would sit in his room before they went back to their own dorms. I went to ask for something from him one time. I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates. After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell. Yeah. Is there anything that I've missed or anything what you'd like to add? No, that's about it. No problem. So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?
[B 57:39]: Quite a lot. It was happening quite a lot.
[A 57:45]: Did it ever change or become worse?
[B 57:49]: No, basically it was just a bit the same. It was just a constant kind of— it was just the way things were, if you know what I mean.
[A 57:57]: It was a constant what, sorry?
[B 57:58]: It was just the way things were, I mean, it was just— no, but that was my first time ever in care and things like that, first time ever away from my family. I didn't realise what was going on, you know what I mean?
[A 58:13]: Yeah, I cannot.
[B 58:21]: A lot of bombshell here. So what's happening here? Tell me what's happening to me, I mean, basically. I ran away once as well.
[A 58:40]: I mean, just one moment. That's what caused you to run away? Basically getting hurt.
[B 58:59]: I mean, getting hot and things like that. In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes. And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away. And they run away. And they— we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going. And we said the Kingston Bridge. Yeah. And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back. Yeah, in the back of the car. It was like an hour tanic colour escorts. Yeah. So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back. It was the CID. So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall. And it was for a weekend, I think it was for a weekend, for about 3 times or something. They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.
[A 60:00]: Yeah, one minute, let me just try and catch up on the notes real quick.
[C 60:26]: Thank you.
[A 61:05]: Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note. So I ran away once as well. I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away. We were picked up by someone when we were running away. They disguised themselves as someone who wanted to help up and told us to get in the back of the car. Once we was in the car, they were— they said they were associated with St Ninians and they were taking us back. We were then sent back to the main hall, to which we would be punished, either being kicked or punched.
[C 61:55]: Is that correct? Yeah.
[B 61:57]: Is there anything like that? Well, that time you lose all your privileges. I mean, you're only allowed in and like, talk shop. You're only allowed to watch TV. You weren't even allowed to sit anywhere. You'd sit in your first night dorm. You'd just stay in your dorm.
[A 62:12]: So they'd isolate you to your dorm?
[B 62:15]: That would run for about a week. You'd just stay in your dorm for about a week and you weren't allowed any facilities. You weren't allowed out. Yeah, no worries.
[A 62:27]: So again, it's the same question, but now this is in relation to the physical abuse. How often did the physical abuse occur, and did it ever change or become worse?
[B 62:39]: No, it was— it occurred all the time, but it never changed and never got worse. It was all just the same kind of thing. Basically, if you didn't do what they told you to do, then that's when the physical abuse happened. Yeah.
[A 63:16]: And now it's the same question again. I'm sorry, but if it may come, it may be a bit tedious, but would you be— can you Please describe how often the sexual abuse would occur and did it ever change or become worse?
[B 63:33]: It happened quite a lot, but it never changed, never got worse. It was just always the same kind of thing. I mean, it's always the same kind of thing. St. Ninian's has a lot of wee, like, you explain it, secret passages in it.
[A 64:00]: There were secret passages?
[B 64:02]: Yeah, there's a lot of wee secrets. You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.
[A 64:11]: Was any of these secret passages, was any of them connected to the Dalms?
[B 64:15]: Yeah, yeah, one was connected. I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.
[A 64:30]: Did you ever go into through this secret passage? And did you— and do you know where this secret passage led to from dorm 12?
[B 64:38]: Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas. Yeah, but the one in Dom 12, where Dom 12 was, that can you— up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.
[A 65:01]: It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just—
[B 65:06]: aye, not just in the whole, but his room was up in that area. Where he slept because it was a big house. I mean, it was a big, big house. Yeah, it's not a big mansion thing, I mean, a big gold mansion. One of the times when I was first in there, I was in dorm 12. That's where they get put in, dorm 12. Yeah. And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.
[A 65:42]: Apologies, Matthew, one moment. Yes, he woke up. There was a couple of nights I'd wake up with someone at the bottom of my bed. They would be patting me and telling me that it was okay. And what else?
[B 66:05]: What else was that? I can— a black robe on, right? Like, was dressed in black and he was dressed in black. Yeah, Christian brows are always— I don't wear black robes.
[A 66:18]: So you don't know who that person was? No, but when I hang me—
[B 66:22]: when I woke up and the person was at the bed, I started screaming and kicking. Yeah. And one of the boys that was in the room jumped up, put the lights on. Yeah. And there were nobody there. So they put it in this dream kind of thing. I thought it was a dream, but in later years I was gonna think myself, that was their dream. No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean? Yeah. If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.
[A 67:26]: Yes, I just finished up saying I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but it wasn't. But I wasn't dreaming. There was somebody there. Yeah. And then I've put, um, I put, then there was somebody there. They was using the secret passage. Yeah, and then what is it what you're going to continue to say?
[B 67:52]: After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that. And then they moved me, they moved me that next day, they moved me into another dormitory.
[A 68:17]: The next day I was moved into a new dorm.
[B 68:20]: Yeah, he'd be sitting above my bed and patting me and saying everything's okay.
[A 68:29]: He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back. Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed. They will be patting me, putting his hands under the COVID and telling me it was okay. Yeah, fantastic. I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add. So I just put, it happened quite a lot. It never changed or got worse. It was always the same type of thing. There were secret passages in St Ninian's. One was connected to dorm 12, which was the first dorm I was put in. He went up to the Christian, went up to the Christian Ferals dorm. One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed. They would be patting me, putting his hands under the covers and telling me it was okay. He was dressed in all black robes, so I didn't know who they were. I started kicking and screaming. One of the boys woke up and turned the lights on, but then there was nobody there. They said I was dreaming, but I wasn't dreaming. There was somebody there, and they were using the secret passage. The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw. Um, the same day I was moved into a new dorm. Is that correct, or is there anything else? Yeah, no, that's actually— is there anything what you feel is relevant that you'd like to add?
[C 70:50]: I don't think so, no.
[A 71:15]: So now it is going to be, now the next question. Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced. So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse? So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?
[B 71:47]: Yeah, well, basically all the cause I had— fear and physical abuse, pain, running away.
[A 72:09]: Again, the same question, but this time it's in relation to the physical abuse. What immediate effects did you experience upon being a victim of physical abuse? What do you mean? So I, I do apologise because obviously it does seem a bit of a silly question. So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?
[B 72:39]: Fear, basically, feeling.
[A 72:45]: Do you recall any serious injuries? What was ever inflicted?
[B 72:49]: Never, never serious injuries, no, never any serious injuries. There was nothing that leaves a graze on you, you know what I mean?
[A 73:00]: So you'd say that you felt fear as an immediate effect of the physical abuse?
[B 73:04]: Yeah, feelin'— bedwetting. Well, you did wet the bed because it knocked me in.
[C 73:14]: Yeah.
[A 73:20]: And then again, this is in relation to the sexual abuse. What immediate effects did you experience when you were a victim of the sexual abuse? I don't know, I don't know.
[B 73:35]: I didn't just say, but I don't know.
[A 73:41]: You can't remember? No, no worries. I just— I don't know, I can't remember. So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar? Yeah, everybody did.
[B 74:00]: Or the— mostly all the boys and the police did. I mean, witnessed and things like that.
[A 74:07]: All the boys experienced or witnessed it?
[B 74:09]: Yeah.
[A 74:16]: Would you say the staff witnessed or knew about any of it?
[B 74:20]: Staff witnesses as well. They witnessed it, yeah.
[A 74:29]: So the next question is, Matthew, did you tell anyone or try to get any help?
[B 74:35]: I told my parents and things like that.
[A 74:44]: What response did you receive from your parents?
[B 74:47]: They were quite angry about it. They phoned up and they They went up to the place.
[A 74:56]: They rang and physically went to the place?
[B 74:59]: Yeah, yeah, yeah, because obviously not feeling believe me. I mean, I was just seeing it for any reason.
[A 75:10]: So following, um, following your parents ringing in, um, and then turning up to the place, what happened?
[B 75:20]: Basically, they just, yeah, talked their way around about it. They spoke that they said it was business as usual and things like that. I was making things up and—
[C 75:39]: Yeah.
[A 75:43]: Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements. But what was different about this placement compared to the others? So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?
[B 76:09]: A completely different atmosphere, completely different atmosphere, a completely different thing. No, I mean, it wasn't a loving place to be in. Yeah, I mean, that's basically how it was. Just basically, it wasn't a loving place. I mean, it was a— it was an awful experience. Yeah, it was something that I hadn't experienced before, and it's basically— it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it. No, I mean, I rebel against it.
[A 77:00]: Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know. It was completely different atmosphere from when I was at home. It wasn't a loving place to be in. It was an awful experience, something I hadn't experienced before. I have no respect for authority now because of this. I rebel against any authority. Yep. Is there anything what you'd like to add there? No problem, Matthew. All right, so now next year, just on to people involved, reporting, and institutional knowledge. So within your time in St Ninian's, who were the main people responsible for the abuse?
[B 77:47]: Oh, the ones I gave you.
[A 77:50]: So Brother Ryan, Brother Farrell.
[B 77:52]: Yeah, Kelly. Brother Kelly. And the guy, Kevin. And Kevin. I'll try to remember his name. I can't remember his name anymore.
[A 78:05]: It's okay if you can't remember his name. So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname— because it does ask for us to take nicknames— if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.
[B 78:41]: I know his name, but I just kind of get it in my head, you know what I mean? But yeah, of course, that's fine.
[A 78:46]: Do you remember any descriptive features about caveman that must be a reason as to why you called him?
[B 78:50]: I can— a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave. You know what I mean? So that's, yeah, he's getting the caveman and things like that.
[A 79:05]: I mean, yeah, I just put caveman teacher, long hair, big beard. The storey was he gave up his house and went to live in a cave, hence the name caveman. Yep. Fantastic. The next question will be, were other children affected and did you witness abuse or harm to anyone else? Yeah, all the time. And what type of abuse did you witness?
[B 79:32]: Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.
[A 79:44]: Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse? Any sexual abuse, any neglect?
[B 79:54]: Sexual abuse, when I seen in the room and things like that, I remember.
[C 80:02]: Yeah.
[A 80:09]: Why do you believe staff or the institution knew or should have known what was happening? Because they were all here, innit?
[B 80:18]: They were all They knew what was going on. Yeah, that's fine.
[A 80:28]: Were complaints ever discouraged? So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?
[B 80:52]: They would take the complaint off you, but there was nothing ever done about it. They would just say, I'll look into that. There was nothing ever done about it.
[A 81:10]: Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?
[B 81:19]: Sometimes you'd die. Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker. Yeah, you know what I mean? You'd just be a troublemaker and you'd be getting punished for it. I mean, you would lose your, like, your money allowance or something like that.
[A 81:44]: Take away your tuck money. Is there anything else what they do?
[B 81:48]: Well, basically just the other thing as well. They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that. No watching TV and take away privileges because they said you would just be a troublemaker. Yeah, that's perfectly fine.
[A 82:06]: Were you moved, threatened, or disbelieved? You mean moved? So I would have said yeah, with the relationship moved, as you stated. Do you know when you woke up in the middle of the night, um, with the person at the end of the bed? Yeah. And then you told Brother Ryan about it?
[B 82:25]: Yeah, that was moved, didn't he, Dom? Another Dom?
[A 82:50]: Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night. Yeah. And finally, in relation to people involved, have you ever reported the abuse to the police? An inquiry, a professional, or any authority?
[B 83:07]: The only person I ever reported is my mother and father.
[A 83:17]: No problem. So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?
[B 83:33]: No, really, no, no, I recall I'd probably been explained to my mother and father and things like that. I think it was just because I was playing truant to school and things like that. Yeah.
[A 83:54]: Do you— did you ever run away, refuse to return, or ask to be moved? I did run away.
[B 84:02]: What happened? I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians. And then I was up his back of bed and straight into the main hall. I was up in lodges for a week and a half, 2 weeks.
[A 84:19]: He was taken to the main hall for punishment? And then did you say he was isolated for 2 or 3 weeks? Yeah.
[B 84:27]: You're now allowed home at the weekend. You have your weekend leave.
[A 84:34]: So the final question in relation to this section is, when and at what age did you leave care?
[B 84:42]: I was about 11. I was here about 14 months, so about 12 or 13 or something.
[A 84:48]: 12 or 13. What was your circumstances after this?
[B 84:54]: Well, basically just went back to school.
[A 84:58]: And to live with your family?
[B 85:00]: I think I joined school in second year, second year or third year. I left school in first year and I think I joined it back in second year or third year, I think maybe it was.
[A 85:15]: My first year and returned. In my second year. So next it's going to be the impact, um, that what occurred has had on your life as a whole. So how did the experience affect you at the time?
[B 85:38]: I became a sad and I was in denial.
[A 85:41]: Yeah, so how did it affect, um, your feeling of safety of trust, your confidence. I didn't feel safe or trust.
[B 85:52]: I mean, I didn't feel it at all. It was just— it was horrible. As I say, it was just somewhere you didn't want to be. You didn't want to go back, you know what I mean? I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.
[A 86:32]: Yes, but I never felt so— I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my Mum and Dad, but they said I had to go back, so I did. Do you remember how the experience affected your sleep and your behaviour?
[B 86:58]: It affected my behaviour in a big way, you know, because I couldn't sleep. I mean, I was anxious all the time.
[A 87:13]: Couldn't sleep. Anxious all the time. Yeah, yeah. Would you say it ever affected any of your relationships or your ability to speak up? I would say it has.
[B 87:31]: I would say it has.
[A 87:42]: Are you able to say in what way it's affected your relationships and your ability to speak up?
[B 87:50]: Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that. Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.
[A 88:20]: Yeah.
[B 88:27]: I don't trust him.
[A 88:37]: So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add. Such part: I never felt safe. I never felt safe or had any trust. It was horrible. As I say, it was somewhere you didn't want to be or a place you wanted to go back to. I said this to my mum and dad, but they said I had to go back, so I did. It affected my behaviour in a big way. I couldn't sleep. I was anxious all the time. I'm anxious all the time. I would say that it's affected my relationships and my ability to speak up. I was married and got divorced because of the drink. Everything what went on was a factor of this. I can't really hold any relationships because of my experience. I don't trust anyone, so it makes it difficult. Is that correct, or is there anything what you'd like me to change? Fine, no problem. So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts? I've had flashbacks about it.
[B 89:52]: I've had flashbacks about it. Mental health-wise, it's affected me, you know what I mean? But yeah, I don't know. I don't like to tell you the truth. I don't know how it's affected me. It's affected me in a good way, but how it's affected me—
[A 90:27]: Yeah, so I just put I had flashbacks about it. Mental health-wise, it has affected me. I don't know what else to tell you. I can't say how it's affected me, but it's all been in a bad way.
[B 90:38]: Even right now, talking about the news, giving me flashbacks. It's affecting me, feel what I'm talking about. It's bringing back bad memories.
[A 90:48]: I do apologise for that. No, I know, it's fine.
[B 90:50]: It's not your fault. I mean, it's— I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.
[A 91:00]: I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories. How has it affected your physical health, Matthew? Has it affected your sleep? Any pain? Any alcohol or substance use? Alcohol, yeah. Oh, alcohol abuse.
[B 91:24]: What, drug abuse too?
[A 91:26]: Are you able to tell me what drugs you've taken in the past?
[B 91:30]: Well, basically just like Valium, but jellies as they called them.
[A 91:38]: Jellies? Aye.
[B 91:40]: What do you think about that?
[A 91:43]: Sorry to ask, but what are jellies?
[B 91:47]: I'm trying to think of the name of it now. I can't even say it.
[A 91:51]: It's a—
[B 91:52]: like a tablet thing, don't you think?
[A 91:55]: Like an edible?
[B 91:57]: Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.
[A 92:07]: Do you know what the drug would be called? Some type of thing. Is it like, um, is it like a THC edible or anything like that?
[B 92:20]: I don't even think the name of the drug Yeah, that's fine.
[A 92:23]: Is there any other drugs what you, what you've taken? I don't know, just Valium. Just, just Valium and the jelly thing? Okay, that's fine.
[B 92:31]: I've never seen anything like, you know, heroin. I've never seen it.
[A 92:40]: So you've never taken hard drugs like heroin?
[B 92:44]: No, coke and things like that.
[A 92:53]: Sorry, did you say you have taken cocaine or you haven't? Yeah, yeah, yeah, I've taken cocaine.
[B 92:56]: Yeah, that's fine.
[A 93:04]: And would you say it's affected your sleep in any way?
[B 93:08]: Oh yeah, I can't get any sleep.
[A 93:20]: And have you ever tried to seek medical attention in relation to your trouble sleeping? I've had a doctor, a doctor for my mental health.
[B 93:29]: Yeah.
[A 93:31]: When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional? No, it's basically all just antidepressants. No problem. How has it affected your relationships? Parenting, friendships, intimacy, trust, or isolation?
[B 94:10]: It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship. I've got a son and a daughter and I don't see them, I don't speak to them. I'll be grandkids I haven't even seen.
[A 94:38]: Yeah, one moment. Sorry to ask, did you say that you don't see your kids?
[B 94:55]: I don't see my grandkids, my kids, you know. I've been in a prison all my life in Liverpool as well, you know what I mean? Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?
[A 95:19]: For stupid things.
[B 95:20]: Aye, anger issues and things like that. Assaults and that lot.
[A 95:28]: Anger issues, assaults. Is there any other offences that you can remember?
[B 95:33]: Yeah, I used to steal cars. Stealing.
[A 95:38]: Have you ever served a sentence that has been longer than 5 consecutive years?
[B 95:45]: Oh. No. No.
[C 96:01]: How is it affect— how has it affected your education?
[A 96:15]: Work, confidence, opportunities, finances, housing, or day-to-day stability? My confidence is not very good.
[B 96:22]: I'm not a very confident person. Work-wise, I'm fine. I mean, in my work, I'm fine.
[A 96:34]: Work-wise, I'm fine. Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?
[B 96:56]: Eh, not really, no.
[A 97:00]: Not really, no. No, that's fine. The final question in relation to the impact of the experience as a whole. What impact has this had on your life overall, and what do you think may have been different if it had not happened?
[B 97:16]: It's a big impact in my life. I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better. I might have been a more plausible person. For example, I'm defensive all the time, if you know what I mean.
[A 97:56]: You feel on the defensive all the time? Yeah. Yeah, I just feel like it's had a big impact on my life. If it didn't happen, I wouldn't have been to prison. I'd be more of a positive person. I'd be able to handle relationships better.
[C 98:24]: I feel on the defensive all the time. Yeah.
[A 98:40]: So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?
[B 98:55]: I have been. I went to counselling once.
[A 99:01]: Are you still in counselling?
[B 99:03]: No, no, I'm still in counselling. I went once for a few weeks and then that was it.
[A 99:15]: No, I just put I went to counselling once. I'm no longer there. I went for a few weeks and that That was it?
[B 99:21]: Yeah, I just didn't think it was doing me any good.
[A 99:28]: Yeah, just added a note of that saying that you didn't believe that it was doing you any good. Yep. The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication? No. No, like related condition?
[B 99:46]: Yeah, no, no, no related. So like any mental health, um, it's my mental health probably. I don't think I was—
[A 99:56]: so what, um, what was, what was you diagnosed with?
[B 99:59]: No, sorry, no, I wasn't diagnosed. No, no, no, no, no.
[A 100:03]: Okay, no problem. No. Are you receiving support now? No. Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today? No. No. Did you receive any payment, apology, settlement, or decision, or sign any waiver/discharge? No. So now we're just going to go to the reasons for applying for the redress scheme. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?
[B 100:55]: Oh, I don't know.
[A 101:03]: That's fine. What would an acknowledgement mean to you, Matthew? It would mean a lot, see.
[B 101:08]: It would mean that they would recognise that they were wrong, they'd done wrong. Make a step forward to see, well, they've done wrong. I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court. Yeah. Against two of the Christian brothers or whatever. I really want to go to court.
[A 101:36]: Yeah, that's fine. So I just put, it would mean a lot to me that they would recognise the things that they have done wrong. It would be a step in the right direction. Yep. Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?
[B 101:55]: No, no, it was just, it wasn't a good experience. It was a bad experience, that was all. Something that will stay with me the rest of my life.
[A 102:04]: What was that last part?
[B 102:05]: Sorry, it's something that will stay with me for the rest of my life. It'll always be in the back of my mind, you know what I mean, what happened.
[A 102:26]: I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress. But obviously it will be through the application. So what I've got is, no, not really, just that there is a— just that it was a bad experience. It was something that will stay with me until the rest of my life. It will always be in the back of my mind. Yeah. Is there anything else what you'd like to add?
[B 103:00]: I don't know.
[A 103:01]: That's perfectly fine. Okay, so that's going to the conclusion of the witness statement today, Matthew. Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly? No, I don't think so. How are you feeling after discussing this? And do you feel safe to end the call?
[B 103:25]: I'm feeling okay. I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things. But the memories are always there. Well, I mean, they're always here at the back of my mind, what happened. But I am quite happy to end the call. I mean, I'm not gonna go and take my life or anything like that.
[A 103:49]: That's good to hear.
[C 103:52]: I'll come home.
[B 104:15]: I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through. I mean, no child should need to go through that.
[A 104:31]: You say they should be held responsible?
[C 104:35]: Yeah.
[A 104:53]: So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived. I've just added that to that section because I think that it's more appropriate to be placed there. And the final one of the two final questions: is there something— is there someone that you can contact for support, or would you like support service details?
[B 105:23]: I can contact somebody for support.
[A 105:30]: And then finally, has the final— has the next steps been explained to you? No. No. I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are. So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in. I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement. And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying. Once that has happened, I will send you a copy of the witness statement in order for you to sign. This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care. Following that, that, you will then be invited to a WhatsApp video call. This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal. All this phone call is, Matthew, is to just to confirm your identity. So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor. When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel. Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's. And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter. Yeah, is that okay? Yeah, it's great. Yep, fantastic. Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories. But you have been incredibly brave. Not only that, you have provided a lot of detail, um, about your experience. And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline. So it's not tumbled up in any way, shape, or form. So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks. Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements. And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay? Yeah, brilliant, okay. Fantastic. Well, thank you again for your time today. Matthew. I hope you have a nice evening.
[B 109:37]: Maybe I'll see myself. Thank you.
[A 109:39]: Cheers. Thank you. Bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":2920,\"end\":2984,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello, am I through to Matthew Ross?\",\"start\":3033,\"end\":5307,\"confidence\":0.89815502999999996536217850007233209908008575439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, you are.\",\"start\":5616,\"end\":6282,\"confidence\":0.53810864999999996616253383763250894844532012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Matthew, it's James calling from MMA Legal.\",\"start\":7078,\"end\":9140,\"confidence\":0.922669350000000054734528021072037518024444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you today?\",\"start\":9205,\"end\":9628,\"confidence\":0.87185360000000000635367314316681586205959320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You 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Johnston?\",\"start\":175275,\"end\":176052,\"confidence\":0.52456236000000000530008037458173930644989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Johnston, yeah.\",\"start\":176165,\"end\":176844,\"confidence\":0.80791550000000000864019966684281826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember your family address?\",\"start\":178026,\"end\":180097,\"confidence\":0.83950460000000004523457164395949803292751312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was at 5 Buchanan Street in Johnston.\",\"start\":181020,\"end\":184037,\"confidence\":0.87841449999999998698996250823256559669971466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you spell that for me please?\",\"start\":184478,\"end\":186076,\"confidence\":0.82738142999999997329041434568352997303009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, B-U-C-H-A-N-A-N. Buchanan Street.\",\"start\":187333,\"end\":197928,\"confidence\":0.88147794999999995457784507379983551800251007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Buchanan, Buchanan Street.\",\"start\":198544,\"end\":200229,\"confidence\":0.74277280000000001081161826732568442821502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Buchanan Street.\",\"start\":200277,\"end\":200844,\"confidence\":0.6739306400000000252248355536721646785736083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Apologies, apologies.\",\"start\":200893,\"end\":201833,\"confidence\":0.51501719999999995280859366175718605518341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Within this family home, who lived there with you?\",\"start\":204714,\"end\":206904,\"confidence\":0.88781820000000000181472614713129587471485137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, my mother, my father, and my two brothers and two sisters.\",\"start\":207677,\"end\":211606,\"confidence\":0.80083029999999999493098812308744527399539947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you be able to provide me the names of your brothers and sisters?\",\"start\":220158,\"end\":222638,\"confidence\":0.90700579999999997315995869939797557890415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What's that?\",\"start\":223395,\"end\":223798,\"confidence\":0.73306009999999999227071612040163017809391021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to provide me with the names of your brothers and your sisters?\",\"start\":224507,\"end\":227631,\"confidence\":0.885199370000000040903387343860231339931488037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":228211,\"end\":228759,\"confidence\":0.5506233000000000377127662432030774652957916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Martin Ross.\",\"start\":229947,\"end\":230687,\"confidence\":0.76788705999999995466254176790243946015834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":232907,\"end\":233245,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine Ross.\",\"start\":234837,\"end\":235465,\"confidence\":0.83443164999999996922497302875854074954986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Lorraine.\",\"start\":236463,\"end\":236837,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lorraine.\",\"start\":237519,\"end\":238023,\"confidence\":0.7608257000000000491723994855419732630252838134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":239062,\"end\":239225,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jacqueline Ross.\",\"start\":239793,\"end\":240703,\"confidence\":0.742949999999999999289457264239899814128875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas Ross.\",\"start\":243058,\"end\":244312,\"confidence\":0.7798686999999999702737341067404486238956451416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":247769,\"end\":248493,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Are you able to briefly describe what your home life was like before you entered care?\",\"start\":250358,\"end\":261778,\"confidence\":0.90671413999999994626222132865223102271556854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So this being any family health issues that are relevant, and your education before you was placed into care, and as well as any relevant social work difficulties.\",\"start\":262165,\"end\":271486,\"confidence\":0.7617791000000000423142409999854862689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, my family, my home life was fine.\",\"start\":274133,\"end\":275708,\"confidence\":0.7069235400000000169029590324498713016510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they could not bring anything on me, that was fine.\",\"start\":277390,\"end\":279877,\"confidence\":0.59591066999999997566561660278239287436008453369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Things were fine.\",\"start\":285394,\"end\":287538,\"confidence\":0.622545899999999985396925694658420979976654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall what your education was like before you was placed into care?\",\"start\":287814,\"end\":291419,\"confidence\":0.778502000000000027313262762618251144886016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How was you doing in school?\",\"start\":291565,\"end\":292605,\"confidence\":0.87932909999999997463504541883594356477260589599609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, I was doing all right.\",\"start\":293670,\"end\":294996,\"confidence\":0.65868634000000003680952431750483810901641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was doing not too bad in school.\",\"start\":295077,\"end\":296467,\"confidence\":0.72484373999999995863419144370709545910358428955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I bet, you know, disruptive and things like that, which usual young boys are, but I mean, but you were just doing okay.\",\"start\":296710,\"end\":302110,\"confidence\":0.64965653000000000982794290393940173089504241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A bit mischievous, to be put about.\",\"start\":311051,\"end\":312537,\"confidence\":0.51863252999999998049673877176246605813503265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A bit mischievous, you'd say?\",\"start\":314120,\"end\":315524,\"confidence\":0.50365249999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":319280,\"end\":319488,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So just so you know, so far as my home life was fine, I had a good upbringing and that, things were fine.\",\"start\":319553,\"end\":324887,\"confidence\":0.942852849999999964580865707830525934696197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was doing all right in school, destructive sometimes like all boys are, but I was doing fine.\",\"start\":325016,\"end\":329221,\"confidence\":0.79035409999999994834496419571223668754100799560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A bit mischievous.\",\"start\":329686,\"end\":330683,\"confidence\":0.493247500000000005382361223382758907973766326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":331264,\"end\":331447,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any form of any social work difficulties at that time before you was in care?\",\"start\":334060,\"end\":339521,\"confidence\":0.71730053000000004725933422378147952258586883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not actually.\",\"start\":342079,\"end\":342987,\"confidence\":0.6528348999999999957566387820406816899776458740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":344025,\"end\":344479,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just so you are aware, if there's anything what you can't remember in relation to a question that I ask, it is perfectly fine just to say that you don't remember.\",\"start\":350568,\"end\":358972,\"confidence\":0.69498720000000002716689095905167050659656524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and we'll be able to move on.\",\"start\":359601,\"end\":362130,\"confidence\":0.776030659999999983256202540360391139984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question being, Matthew, how did you come in?\",\"start\":363690,\"end\":366003,\"confidence\":0.88778824000000000626897644906421191990375518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did you come to enter care?\",\"start\":366537,\"end\":368009,\"confidence\":0.83239140000000000352287088389857672154903411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Who made the decision?\",\"start\":369270,\"end\":370353,\"confidence\":0.71475460000000001770104063325561583042144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons why?\",\"start\":370470,\"end\":371736,\"confidence\":0.8003346300000000468344296677969396114349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the reason why I was put in care?\",\"start\":373710,\"end\":375113,\"confidence\":0.6042726000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":375516,\"end\":375693,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever told the reasons why you were placed into care?\",\"start\":375758,\"end\":378257,\"confidence\":0.677932399999999990569676810991950333118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so basically it was, I was, I was a teenage child whose parents were paying tuition for school.\",\"start\":378725,\"end\":384667,\"confidence\":0.61437649999999999206323764155968092381954193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm in high school.\",\"start\":385222,\"end\":386348,\"confidence\":0.830111440000000033734295357135124504566192626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First year.\",\"start\":386927,\"end\":387524,\"confidence\":0.62703129999999995813908526542945764958858489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you attended the panel for truancy?\",\"start\":389750,\"end\":391186,\"confidence\":0.52126485000000000180619963430217467248439788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":391783,\"end\":392089,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you did\\u2014 you was, um, at this time you was in your first year of high school?\",\"start\":393315,\"end\":397130,\"confidence\":0.88891730000000002132054532921756617724895477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I was in first year.\",\"start\":397686,\"end\":398780,\"confidence\":0.7766311999999999660104776921798475086688995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, high school.\",\"start\":403130,\"end\":407002,\"confidence\":0.6724693999999999949324092085589654743671417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you told the reasons as to why you was going to be placed into care?\",\"start\":413063,\"end\":416386,\"confidence\":0.750287829999999988928038874291814863681793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, really, no.\",\"start\":418230,\"end\":419149,\"confidence\":0.615803300000000053415760703501291573047637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, I think it was just because I played truant and not going to school and things like that.\",\"start\":423394,\"end\":427833,\"confidence\":0.5815627599999999564062136414577253162860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If it does get silent on my end, it's just me catching up with the notes.\",\"start\":447040,\"end\":450792,\"confidence\":0.78093710000000005067022357252426445484161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes, obviously, it's human nature to want to fill in the silence.\",\"start\":450888,\"end\":455699,\"confidence\":0.75088180000000004366000894151511602103710174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes try refraining yourself from doing that, and then when I'm ready and I've caught up, I'll let you know.\",\"start\":455779,\"end\":462450,\"confidence\":0.85155860000000005438636208054958842694759368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then if you wish to add on anything, that will be the time where you're able to add something and I continue to add the relevant information.\",\"start\":462594,\"end\":470339,\"confidence\":0.72965752999999999861557853364502079784870147705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as well, it's human nature once I end up asking you some questions, um, that when you're answering, something comes up what's relevant, what happened in the future.\",\"start\":471974,\"end\":481669,\"confidence\":0.76852299999999995616661863095941953361034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Try refrain yourself from bringing that up because the way the questions are set out will eventually get to that, and I don't want to miss anything out when it comes to taking your statement, and we're just trying to be as meticulous as we possibly can.\",\"start\":482133,\"end\":496251,\"confidence\":0.752568239999999999412239048979245126247406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know this question's\\u2014 the next question is going to sound a bit silly because you've already detailed it to me, but do you have any siblings and were you separated from any of them?\",\"start\":496740,\"end\":507260,\"confidence\":0.64186560000000003611830834415741264820098876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me?\",\"start\":508660,\"end\":509220,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have we got someone else?\",\"start\":509220,\"end\":510500,\"confidence\":0.7686138000000000136680000650812871754169464111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":510660,\"end\":511660,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I thought so.\",\"start\":511660,\"end\":513600,\"confidence\":0.55093950000000002642508434291812591254711151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, your siblings would obviously be your two brothers and sisters.\",\"start\":513600,\"end\":519940,\"confidence\":0.6681393399999999704874653616570867598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh no, no, no, don't look at him as if he was separate from his own parents here.\",\"start\":519940,\"end\":524020,\"confidence\":0.7036078999999999528114358327002264559268951416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":528186,\"end\":533558,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question, Ralph\\u2014 sorry, Matthew\\u2014 is how old were you when you first entered care?\",\"start\":534820,\"end\":539365,\"confidence\":0.79658700000000004504130401983275078237056732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not even sure.\",\"start\":540076,\"end\":541353,\"confidence\":0.55399410000000004483666771193384192883968353271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was about maybe about 11 or 12, somewhere about 11.\",\"start\":541401,\"end\":544770,\"confidence\":0.90918635999999997121534534016973339021205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And How did you feel at the time when you was told that you was going to be entering into care?\",\"start\":546239,\"end\":556899,\"confidence\":0.789673150000000045878323362558148801326751708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not very good.\",\"start\":559360,\"end\":559686,\"confidence\":0.93898179999999997757953451582579873502254486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a shock to me.\",\"start\":560207,\"end\":561691,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I honestly didn't know what I was going to step into.\",\"start\":562799,\"end\":565195,\"confidence\":0.6383902999999999661184801880153827369213104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Something I didn't really think of it, it was just something that when they told me I had no choice, if you know what I mean.\",\"start\":571771,\"end\":578130,\"confidence\":0.52387470000000002645634822329157032072544097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, something that come in and says, uh, I'm not going.\",\"start\":578420,\"end\":587358,\"confidence\":0.5808847999999999789366711411275900900363922119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Scared.\",\"start\":591699,\"end\":592025,\"confidence\":0.61035430000000001626858647796325385570526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt scared as well.\",\"start\":592123,\"end\":593230,\"confidence\":0.61977519999999997057926748311729170382022857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't know what I was walking into or what I was getting into.\",\"start\":596750,\"end\":599157,\"confidence\":0.6096484699999999978814457790576852858066558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":599223,\"end\":599336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, basically the first time I've left my family.\",\"start\":608913,\"end\":611084,\"confidence\":0.5450018599999999491245716853882186114788055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah, so I'm just gonna adjust for punctuation and grammar, and then I'm just going to relay back to you what I've got written down.\",\"start\":611084,\"end\":632187,\"confidence\":0.84373260000000005476294973050244152545928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if I've missed anything or if there's anything what you'd like to add.\",\"start\":632236,\"end\":637090,\"confidence\":0.8543203999999999798120597915840335190296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've just got\\u2014 I think I was about 11 or 12, I'm not sure.\",\"start\":638500,\"end\":642378,\"confidence\":0.871745470000000022281483325059525668621063232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was a shock to me.\",\"start\":642762,\"end\":643644,\"confidence\":0.60073315999999998826552882746909745037555694580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I also felt scared.\",\"start\":643724,\"end\":644814,\"confidence\":0.623241900000000015324985724873840808868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't know what I was going to step into.\",\"start\":645310,\"end\":646945,\"confidence\":0.52777240000000003039559715034556575119495391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Something I didn't really think about, as when they told me I had no choice, it wasn't something I could turn around and say I wasn't going.\",\"start\":647554,\"end\":655390,\"confidence\":0.5994403999999999843595333004486747086048126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this was the first time I left my family, if you know what I mean.\",\"start\":655903,\"end\":660967,\"confidence\":0.5678600700000000500722308061085641384124755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":662272,\"end\":662773,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is there anything else you'd like to add?\",\"start\":662870,\"end\":664551,\"confidence\":0.902030499999999957339014144963584840297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's about everything.\",\"start\":665359,\"end\":666443,\"confidence\":0.6670738000000000500477881359984166920185089111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":667121,\"end\":667623,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, learning needs, vulnerability, or name history that should be recorded?\",\"start\":669078,\"end\":676270,\"confidence\":0.83919715999999999755942781121120788156986236572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't think so.\",\"start\":676512,\"end\":678108,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had my\\u2014 some primary school had sent me once to, uh, Mary Russell, because he thought it was something wrong with me.\",\"start\":679520,\"end\":691067,\"confidence\":0.672002800000000011237943908781744539737701416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He sent you to where was it?\",\"start\":691534,\"end\":692631,\"confidence\":0.829997899999999955156226860708557069301605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, there's a place called Mary Russell.\",\"start\":692679,\"end\":694631,\"confidence\":0.54361829999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mary Russell.\",\"start\":695163,\"end\":695891,\"confidence\":0.7864999999999999769073610877967439591884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mary Russell Institute.\",\"start\":696053,\"end\":697188,\"confidence\":0.87630993000000001469373955842456780374050140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to go there and test you for different things.\",\"start\":698015,\"end\":699928,\"confidence\":0.71319480000000001762572310326504521071910858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to give an example of what them different things were?\",\"start\":706728,\"end\":709302,\"confidence\":0.87914276000000002309064939254312776029109954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was things like, I don't know, things like I was only young at the time, I mean, so I didn't really understand it, I mean, it was like It was kind of weird because it was new and it was like standing one foot and put your tongue out and all that, you know what I mean?\",\"start\":710396,\"end\":722100,\"confidence\":0.6090676999999999896573399382759816944599151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":722660,\"end\":725920,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that was a headmaster they sent me, Mr Geddes his name was.\",\"start\":732040,\"end\":741060,\"confidence\":0.8708791000000000170899738805019296705722808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did you say the name of the headmaster was?\",\"start\":751166,\"end\":752438,\"confidence\":0.8710010599999999936215999696287326514720916748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Geddes.\",\"start\":753140,\"end\":753751,\"confidence\":0.73275100000000004119016239201300777494907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Geddes.\",\"start\":758403,\"end\":758822,\"confidence\":0.69575200000000003708322537931962870061397552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, but no, I don't think so.\",\"start\":767214,\"end\":768269,\"confidence\":0.65849919999999995123829421572736464440822601318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster in primary school, primary school sent me once to Mary Russell Institute.\",\"start\":768333,\"end\":771172,\"confidence\":0.9145955999999999530558625338017009198665618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were test you for different things.\",\"start\":771302,\"end\":774491,\"confidence\":0.6466155000000000097060137704829685389995574951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was young at the time and didn't understand it.\",\"start\":774635,\"end\":776480,\"confidence\":0.78176045000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was weird.\",\"start\":776945,\"end\":777539,\"confidence\":0.664682800000000018059154172078706324100494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would ask me to stand on one foot and place my hand on my nose, etc.\",\"start\":777844,\"end\":781454,\"confidence\":0.78528439999999999354685087382677011191844940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The headmaster was called Mr Geddes.\",\"start\":781839,\"end\":783588,\"confidence\":0.853518699999999963523578117019496858119964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":784422,\"end\":784582,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything I've missed or anything what you'd like me to add?\",\"start\":785144,\"end\":787358,\"confidence\":0.72637870000000004377938012112281285226345062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think that's about it.\",\"start\":787615,\"end\":788770,\"confidence\":0.74966955000000001785309677870827727019786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's cool.\",\"start\":788898,\"end\":789861,\"confidence\":0.97272349999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just real quick, was she ever known as a previous name while she was in care or before care?\",\"start\":789941,\"end\":795492,\"confidence\":0.86597394999999999232187519737635739147663116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Me?\",\"start\":796294,\"end\":796439,\"confidence\":0.707026200000000049072923502535559237003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew Lee.\",\"start\":797835,\"end\":798380,\"confidence\":0.8230492000000000363257868229993619024753570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I said me.\",\"start\":799265,\"end\":800074,\"confidence\":0.62422239999999995507806715977494604885578155517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that another one?\",\"start\":800236,\"end\":801223,\"confidence\":0.85297409999999995733332980307750403881072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":801272,\"end\":801822,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever\\u2014 No, no, no, no, just Matthew Ross.\",\"start\":801935,\"end\":804200,\"confidence\":0.5748284500000000463160176877863705158233642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":804750,\"end\":805316,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That concludes the personal background and entry into CUR, Matthew.\",\"start\":806303,\"end\":810004,\"confidence\":0.9407825499999999951938889353186823427677154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've now gone ahead before I called you today just to draught your chronology of CUR.\",\"start\":810569,\"end\":815704,\"confidence\":0.913680550000000035737457437789998948574066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As you stated to us, your only CUR setting was St Ninian's, Falkland, Fife.\",\"start\":816463,\"end\":821884,\"confidence\":0.90445249999999999257482841130695305764675140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And once I've reviewed not only your GP records but your childcare records from Renfrewshire Council.\",\"start\":823380,\"end\":830371,\"confidence\":0.8299010399999999787468141221324913203716278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It also confirms that your only care setting was St Ninian's.\",\"start\":830884,\"end\":833737,\"confidence\":0.71520150000000004553157850750721991062164306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to provide you with the following information and just confirm whether this is correct.\",\"start\":834026,\"end\":839604,\"confidence\":0.90524360000000003712017360157915391027927398681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the care setting being St Ninian's, the location being in Falkland Fife, the approximate date and age of you being placed\\u2014 sorry, the approximate date of you being placed into care was the 15th to the 18th of May in 1978.\",\"start\":840406,\"end\":856131,\"confidence\":0.7417854999999999865423205847037024796009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you was there up until the 13th of December in 1979, and you was placed there by Strathclyde Regional Council, the Social Work Department, Children's Hearing, and also the Renfrewshire Division.\",\"start\":857334,\"end\":871973,\"confidence\":0.91470485999999995296860788585036061704158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct?\",\"start\":873368,\"end\":874153,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":874490,\"end\":874747,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":875308,\"end\":875933,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we'll just go through and I'm gonna ask you a series of 12 questions in relation to your time at St Ninian's.\",\"start\":876318,\"end\":881513,\"confidence\":0.91783760000000003120845804005512036383152008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first question is going to be sound a bit silly because I have just told you, um, the answer to it on the phone, but it needs to come from yourself.\",\"start\":882187,\"end\":891563,\"confidence\":0.57422614000000005152202220415347255766391754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you please confirm for me, Matthew, your\\u2014 the institutional name of the\\u2014 of your first care setting?\",\"start\":892128,\"end\":898949,\"confidence\":0.94390300000000004754241444970830343663692474365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was St Ninian's House of Falkland.\",\"start\":900499,\"end\":904640,\"confidence\":0.9028324500000000085719875642098486423492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Falkland House.\",\"start\":904721,\"end\":905533,\"confidence\":0.6994152000000000146684442370315082371234893798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Corthouse of Falkland, Falkland Five.\",\"start\":911630,\"end\":913417,\"confidence\":0.8467999999999999971578290569595992565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, Falkland Five, sorry about that.\",\"start\":914172,\"end\":915500,\"confidence\":0.74194484999999998908748466419638134539127349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you know from your recollection who placed you there?\",\"start\":923018,\"end\":925993,\"confidence\":0.84180069999999995733475088854902423918247222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I'd say it was just a children's panel from my recollection.\",\"start\":927221,\"end\":930324,\"confidence\":0.74560539999999997373691940083517692983150482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only thing I can think of.\",\"start\":930438,\"end\":931957,\"confidence\":0.61673940000000004868496716881054453551769256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, can you remember roughly how old you were when you was placed into care?\",\"start\":940460,\"end\":944650,\"confidence\":0.78450750000000002426503442620742134749889373779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I was in first year at the time, so I must have been about 11 or 12 years old.\",\"start\":945980,\"end\":954190,\"confidence\":0.82447755000000000347171180692384950816631317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm 61 just now, you know what I mean?\",\"start\":956720,\"end\":958300,\"confidence\":0.7755425000000000235189645536593161523342132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So if you get back on the date\\u2014 Yeah, of course, that's why I'm saying, that's why I tried to stress, if there's anything what you can't remember, yeah, just state that you can't remember and don't think that it will affect your statement in any way, um, not remembering.\",\"start\":958300,\"end\":973351,\"confidence\":0.60860795000000000865014726514345966279506683349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so don't put pressure on yourself.\",\"start\":973688,\"end\":976145,\"confidence\":0.54269840000000002522284603401203639805316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, but I don't know, I don't know if it was 11 or 12 or something like that.\",\"start\":976594,\"end\":980849,\"confidence\":0.71451454999999997053095057708560489118099212646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I was young, it was my first year of high school.\",\"start\":981492,\"end\":985104,\"confidence\":0.71991360000000004237818984620389528572559356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't even complete my first year in high school.\",\"start\":986068,\"end\":988187,\"confidence\":0.901141940000000030153159968904219567775726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you please confirm for me what type of care setting St Ninian's was?\",\"start\":1005709,\"end\":1009676,\"confidence\":0.913457100000000021822188500664196908473968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you mean?\",\"start\":1011569,\"end\":1011843,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what type of care setting was it?\",\"start\":1012844,\"end\":1014168,\"confidence\":0.8358729000000000297632141155190765857696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a children's home?\",\"start\":1014233,\"end\":1015460,\"confidence\":0.8169353999999999782488657729118131101131439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1015525,\"end\":1016865,\"confidence\":0.81495569999999994958983506876393221318721771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a boarding school?\",\"start\":1017301,\"end\":1018286,\"confidence\":0.86862779999999994995363294947310350835323333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think it was a It's got people in it that is, they couldn't go home kind of thing, and there's people in it for being other things wrong.\",\"start\":1019556,\"end\":1027451,\"confidence\":0.71236149999999998083666241655009798705577850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm taking it like a kind of West East joke kind of thing.\",\"start\":1028944,\"end\":1031545,\"confidence\":0.7196657699999999824314045326900668442249298095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, something like that.\",\"start\":1032702,\"end\":1034082,\"confidence\":0.73925309999999999632791514159180223941802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not 100% sure.\",\"start\":1034147,\"end\":1036154,\"confidence\":0.734510100000000054620841183350421488285064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you ever, was you, um, a resident in the St Ninian's?\",\"start\":1036957,\"end\":1040987,\"confidence\":0.89750534000000004031250000480213202536106109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying there?\",\"start\":1041051,\"end\":1042432,\"confidence\":0.8889367999999999714333398515009321272373199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Pardon?\",\"start\":1042641,\"end\":1042914,\"confidence\":0.8000806000000000306471292788046412169933319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you staying over at St Ninian's, or was you a resident there?\",\"start\":1043540,\"end\":1046751,\"confidence\":0.9425149999999999916866499916068278253078460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I was just gonna say it over and out.\",\"start\":1047266,\"end\":1049070,\"confidence\":0.64912369999999997016715269637643359601497650146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":1049537,\"end\":1050359,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you roughly remember how long you were there?\",\"start\":1050810,\"end\":1053000,\"confidence\":0.87899362999999997025923903493094258010387420654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, 14 months or something.\",\"start\":1055577,\"end\":1057071,\"confidence\":0.7500402999999999931191041468991898000240325927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1063169,\"end\":1063699,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now the next question is just in relation to what the daily life was like when you was at St Ninian's.\",\"start\":1064680,\"end\":1070756,\"confidence\":0.8583735999999999588538912576041184365749359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But first, I'm just going to ask you if you could briefly describe what the accommodation was like.\",\"start\":1071306,\"end\":1076730,\"confidence\":0.8944465999999999805680772624327801167964935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The accommodation was dorms.\",\"start\":1079030,\"end\":1081196,\"confidence\":0.7359977399999999558843910563155077397823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dorm rooms?\",\"start\":1082764,\"end\":1083379,\"confidence\":0.830573699999999970344788380316458642482757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Dormitories.\",\"start\":1084769,\"end\":1086339,\"confidence\":0.549049099999999956622787067317403852939605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own separate dorm or was you sharing?\",\"start\":1090060,\"end\":1092519,\"confidence\":0.89294660000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I was sharing.\",\"start\":1093117,\"end\":1093703,\"confidence\":0.72528389999999998138946466497145593166351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had about 6 or 7 other people in the dorm with you.\",\"start\":1093768,\"end\":1096392,\"confidence\":0.904907169999999982934468789608217775821685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if there was windows in this dormitory and if you had access to natural light?\",\"start\":1102262,\"end\":1107208,\"confidence\":0.90603065000000004847180434808251447975635528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was there any windows within the dormitory?\",\"start\":1110728,\"end\":1113302,\"confidence\":0.8710877299999999490154323211754672229290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, there was a window in it, yeah.\",\"start\":1113527,\"end\":1115892,\"confidence\":0.67490320000000003641815737864817492663860321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the overall hygiene and cleanliness of the beds and the room itself?\",\"start\":1118273,\"end\":1122554,\"confidence\":0.87582769999999998677964185844757594168186187744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They were fine, they were fine, it was fine.\",\"start\":1123298,\"end\":1125368,\"confidence\":0.78154559999999995145714137834147550165653228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were cleaning that, they were changing all the time.\",\"start\":1127080,\"end\":1129024,\"confidence\":0.7256251000000000228595808948739431798458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever provided clothing when you attended St Ninian's?\",\"start\":1136758,\"end\":1139665,\"confidence\":0.92340630000000001320614728683722205460071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, they gave you clothing.\",\"start\":1140068,\"end\":1141942,\"confidence\":0.70245652999999996790592149409349076449871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They gave you jeans and things like jogging suits and things.\",\"start\":1142006,\"end\":1144348,\"confidence\":0.81374394999999999367190639532054774463176727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you boots and, say, sandshoes with the plums.\",\"start\":1146590,\"end\":1150383,\"confidence\":0.83435190000000003518465518936864100396633148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they provided you with joggers, boots, sandals, and what else did they provide?\",\"start\":1151207,\"end\":1156068,\"confidence\":0.83774610000000004905729156234883703291416168212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, plums.\",\"start\":1156230,\"end\":1157332,\"confidence\":0.722341899999999981218934408389031887054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was plums.\",\"start\":1157932,\"end\":1158920,\"confidence\":0.748726000000000002643218977027572691440582275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, plums.\",\"start\":1159536,\"end\":1160039,\"confidence\":0.52787240000000001938218474606401287019252777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, sorry about that.\",\"start\":1160860,\"end\":1163498,\"confidence\":0.6655550999999999550738039033603854477405548095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they provide you with any shirts or anything like that, or sweatshirts?\",\"start\":1164174,\"end\":1166587,\"confidence\":0.8754193999999999586947296847938559949398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, shirts as well, underwear.\",\"start\":1166667,\"end\":1168373,\"confidence\":0.784657399999999949358198136906139552593231201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these clothing what provided to you, were they, were they ever oversized or were they ever dirty?\",\"start\":1171194,\"end\":1177070,\"confidence\":0.66137550000000000505195885125431232154369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were never dusty.\",\"start\":1177750,\"end\":1178657,\"confidence\":0.489586829999999972873325759792351163923740386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I sometimes\\u2014 No problem.\",\"start\":1178867,\"end\":1188265,\"confidence\":0.64999795000000004652207508115679956972599029541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you was provided with 3 meals a day?\",\"start\":1188570,\"end\":1191605,\"confidence\":0.88795100000000004580869017445365898311138153076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1192247,\"end\":1192504,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was them 3 meals a day, was you able to have choice of food?\",\"start\":1192970,\"end\":1196165,\"confidence\":0.88568499999999994454213947392418049275875091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think, yeah, you did.\",\"start\":1197642,\"end\":1199248,\"confidence\":0.6602019999999999555484464508481323719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No breakfast.\",\"start\":1199633,\"end\":1200244,\"confidence\":0.61095529999999997894377656848519109189510345458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think breakfast is just the one.\",\"start\":1200308,\"end\":1201480,\"confidence\":0.7023374000000000005883293852093629539012908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, your meal, I think, was just one as well.\",\"start\":1202845,\"end\":1206329,\"confidence\":0.8516057999999999683637952330172993242740631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And after your lunch, I think you can get the 2 choices or something, if I can remember right.\",\"start\":1206570,\"end\":1211515,\"confidence\":0.86909899999999995490185256130644120275974273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so during lunchtime and dinner you had choices, but breakfast you didn't?\",\"start\":1212694,\"end\":1216975,\"confidence\":0.658863839999999978402911438024602830410003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah.\",\"start\":1217543,\"end\":1218208,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall if you were ever able to contact your family while you're at St Ninian's, or would you ever refuse to be able to contact your family?\",\"start\":1245572,\"end\":1252765,\"confidence\":0.76906569999999996323225559535785578191280364990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you weren't allowed to contact your family, but your family was allowed to contact them, ask them how you were getting on.\",\"start\":1254506,\"end\":1261841,\"confidence\":0.70284139999999994952162296613096259534358978271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But you are not allowed to contact your family.\",\"start\":1264496,\"end\":1266973,\"confidence\":0.68544269999999996034745208817184902727603912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were allowed to go and see your family every fortnight.\",\"start\":1286444,\"end\":1288635,\"confidence\":0.8167088000000000125311316878651268780231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"\\u2014on the weekend.\",\"start\":1289502,\"end\":1290208,\"confidence\":0.84758940000000004832969580093049444258213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and are you able to describe what your daily routine was like?\",\"start\":1299806,\"end\":1304066,\"confidence\":0.89434789999999997345270230653113685548305511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The daily routine was usually just getting up in the morning.\",\"start\":1305529,\"end\":1308392,\"confidence\":0.87026733000000000561868773729656822979450225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1308490,\"end\":1308766,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically getting washed and changed, showered and changed, and then you would go and get breakfast.\",\"start\":1308831,\"end\":1314504,\"confidence\":0.8841719599999999790185256642871536314487457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then you went from there to school.\",\"start\":1315532,\"end\":1317444,\"confidence\":0.73179570000000004892370952802593819797039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The school was inside the building, so you went to classes and everything inside the building.\",\"start\":1318221,\"end\":1323452,\"confidence\":0.86563575000000003711875251610763370990753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Inside the building, yeah.\",\"start\":1332214,\"end\":1335611,\"confidence\":0.80265664999999997153423691997886635363101959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school, what would you do after school had finished?\",\"start\":1337714,\"end\":1341079,\"confidence\":0.90916099999999999692334995415876619517803192138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Scouse finish, you just, you basically get changed and then you would get your, you know, so you'd be allowed to either watch the TV in the place or you could go in the grounds and play out in the grounds and there's a playing field in the bottom so you could go in there and kind of kick a ball about and play football and things like that.\",\"start\":1341869,\"end\":1363643,\"confidence\":0.8702009299999999836217057236353866755962371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just adjusting for punctuation and grammar, and then I'm going to relay to you what I've got, and you let me know if there's anything that I've missed or there's anything what you'd like me to add.\",\"start\":1377707,\"end\":1386328,\"confidence\":0.8445671999999999624009205945185385644435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got the accommodation with dorm rooms.\",\"start\":1386921,\"end\":1389213,\"confidence\":0.864023149999999962034280542866326868534088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had 6 or 7 other children in the dorms.\",\"start\":1389645,\"end\":1391616,\"confidence\":0.898514150000000011431211532908491790294647216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The cleanliness of the rooms was fine.\",\"start\":1391953,\"end\":1393539,\"confidence\":0.82689749999999995200283819940523244440555572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The bed was changed all the time.\",\"start\":1393956,\"end\":1395369,\"confidence\":0.78106030000000004065441316924989223480224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided joggers, boots, plumsolls, shirts, and underwear.\",\"start\":1395883,\"end\":1400218,\"confidence\":0.82519054000000002790926600937382318079471588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were never dirty, but sometimes they were a bit big.\",\"start\":1400475,\"end\":1402787,\"confidence\":0.69322179999999999910897940935683436691761016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was provided 3 meals a day.\",\"start\":1403365,\"end\":1404601,\"confidence\":0.76281553999999995863134927276405505836009979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We had a choice during lunchtime and dinner.\",\"start\":1404810,\"end\":1406560,\"confidence\":0.8808787000000000144694922710186801850795745849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"However, for breakfast, we had no choice of food.\",\"start\":1406657,\"end\":1408872,\"confidence\":0.60979749999999999232613845379091799259185791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You weren't allowed to contact your family.\",\"start\":1409627,\"end\":1411040,\"confidence\":0.7341615999999999697678276788792572915554046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your family was allowed to contact the institution to ask how you were getting on, but they wouldn't allow you to contact your family.\",\"start\":1411297,\"end\":1416901,\"confidence\":0.6168291599999999874626155360601842403411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You could see them on weekends every fortnight.\",\"start\":1417479,\"end\":1419277,\"confidence\":0.7138092000000000325599103234708309173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then for the daily routine being we would get up, wash, dress, and eat breakfast.\",\"start\":1419984,\"end\":1425608,\"confidence\":0.87538459999999995719832668328308500349521636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would then go to school, which was inside the building.\",\"start\":1425688,\"end\":1427825,\"confidence\":0.88275680000000000813287215351010672748088836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following school finishing, you would get changed and you would be allowed to watch telly inside, or you could go outside on the grounds to play football, etc.\",\"start\":1427938,\"end\":1435634,\"confidence\":0.85997259999999997592823319791932590305805206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":1437032,\"end\":1437257,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add?\",\"start\":1437836,\"end\":1439025,\"confidence\":0.9112324000000000534527089257608167827129364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's about it, I think.\",\"start\":1440374,\"end\":1442319,\"confidence\":0.7402293699999999976313347360701300203800201416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":1442801,\"end\":1443411,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how How did the children generally treat you whilst you was at St Ninian's?\",\"start\":1444070,\"end\":1449540,\"confidence\":0.866074259999999984671603669994510710239410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some okay, I mean, some of them okay, but everything else, I mean, you all came from different backgrounds and, you know, I mean, different places, and you always could get the arguments, you know what I mean?\",\"start\":1452140,\"end\":1462180,\"confidence\":0.70716184000000004150621180087910033762454986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were always fighting and things like that, you know what I mean?\",\"start\":1462180,\"end\":1464180,\"confidence\":0.4939650300000000271438693744130432605743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody would want to fight with you, you know what I mean?\",\"start\":1464420,\"end\":1467180,\"confidence\":0.491482169999999995990691559200058691203594207763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it wasn't always happy, you know what I mean?\",\"start\":1468400,\"end\":1470820,\"confidence\":0.52545034999999995495301163828116841614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1470820,\"end\":1471280,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They're children, you know.\",\"start\":1471484,\"end\":1472214,\"confidence\":0.489729499999999984272136543950182385742664337158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they were always\\u2014 obviously children are going to fight each other and argue.\",\"start\":1472296,\"end\":1475460,\"confidence\":0.63732785000000002906261897805961780250072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when, um, there were arguments\\u2014 and let me just change that to children instead of people\\u2014 so as you state that, um, obviously he's all from different backgrounds and naturally there was always arguments and children wanted to fight each other, were the members of staff Um, did they ever intervene to prevent you from obviously fighting each other or any form of bullying?\",\"start\":1479536,\"end\":1504184,\"confidence\":0.53836644000000000165329083756660111248493194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would intervene, yeah.\",\"start\":1505880,\"end\":1506960,\"confidence\":0.81408643999999996676564251174568198621273040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, when they seen it, they would intervene.\",\"start\":1507040,\"end\":1508830,\"confidence\":0.8479778000000000037772451833006925880908966064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But that's when trouble started then.\",\"start\":1509620,\"end\":1512539,\"confidence\":0.71674439999999994821422433233237825334072113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1513877,\"end\":1514861,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so that's when the trouble would start.\",\"start\":1525140,\"end\":1526597,\"confidence\":0.70787984000000003792507641264819540083408355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's when they would put you in the main hall and they would separate you, and then that's what happened.\",\"start\":1527180,\"end\":1534824,\"confidence\":0.64522749999999995385024931238149292767047882080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then the two of you would be punished for it.\",\"start\":1535034,\"end\":1537557,\"confidence\":0.76440399999999997238120386100490577518939971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you didn't accept the punishment, they used to grab ahold of you and hold you down and hit you up.\",\"start\":1538188,\"end\":1543525,\"confidence\":0.7340315600000000273439582088030874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything.\",\"start\":1543622,\"end\":1544285,\"confidence\":0.6869653000000000009350742402602918446063995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be a stick, it could be your thumb sole you had on your feet, it could be the belt.\",\"start\":1544334,\"end\":1548055,\"confidence\":0.8358319400000000509720621266751550137996673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything that had in their hand.\",\"start\":1548492,\"end\":1550105,\"confidence\":0.7639403000000000165670144269824959337711334228515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, he punished a few times as well and things like that.\",\"start\":1551510,\"end\":1554012,\"confidence\":0.551123739999999973093736116425134241580963134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, if he didn't accept the punishment off him, they'd be standing you.\",\"start\":1554061,\"end\":1559041,\"confidence\":0.5030755399999999877280743021401576697826385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they'd be standing you in the main hall for hours and hours at a time.\",\"start\":1559250,\"end\":1562034,\"confidence\":0.6869224000000000440735448137274943292140960693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you were not allowed to sit down or nothing.\",\"start\":1562468,\"end\":1564350,\"confidence\":0.69150155999999995959370835407753475010395050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stand there.\",\"start\":1564399,\"end\":1565219,\"confidence\":0.68578229999999995580850509213632903993129730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, sometimes, yeah.\",\"start\":1565950,\"end\":1568028,\"confidence\":0.67049590000000003353619604240520857274532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you say it was the main hall?\",\"start\":1585025,\"end\":1593555,\"confidence\":0.89470536000000000509402298121131025254726409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, where you'd be standing.\",\"start\":1593657,\"end\":1594725,\"confidence\":0.7928037599999999684996510040946304798126220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll be standing here at night.\",\"start\":1599849,\"end\":1601320,\"confidence\":0.8523851000000000066592065195436589419841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you'll be standing there right through the daytime, right through the nighttime.\",\"start\":1601610,\"end\":1604681,\"confidence\":0.64908679999999996379500544207985512912273406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sometimes you could be standing at about half 2 in the morning.\",\"start\":1604746,\"end\":1608283,\"confidence\":0.87971436999999996775301269735791720449924468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll put from sometime\\u2014 sometimes from morning till night, through to the morning.\",\"start\":1609040,\"end\":1617466,\"confidence\":0.865199739999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1619760,\"end\":1620471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember, um, how the staff genuinely treated you?\",\"start\":1627529,\"end\":1631892,\"confidence\":0.8176020999999999983032239470048807561397552490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How the what?\",\"start\":1632617,\"end\":1633148,\"confidence\":0.55303394999999999637196879120892845094203948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How the staff treated you generally.\",\"start\":1633910,\"end\":1636260,\"confidence\":0.851411899999999999266719896695576608180999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were okay, some of them were fine, but the other ones, it wasn't.\",\"start\":1636924,\"end\":1641057,\"confidence\":0.5434115999999999946368234304827637970447540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were very, very strict.\",\"start\":1643895,\"end\":1645210,\"confidence\":0.6326585000000000125197630040929652750492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The slightest wee thing would set them off.\",\"start\":1648950,\"end\":1650900,\"confidence\":0.68652699999999999835864628039416857063770294189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I know you've already explained in relation to one part being punishments, but do you remember if there were any rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":1652082,\"end\":1673614,\"confidence\":0.6902909999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only thing is, I explained that you get stood in the main hall for hours and they got and they would take you in the head and the hand and everything.\",\"start\":1675646,\"end\":1684510,\"confidence\":0.6797560499999999450437826453708112239837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1684890,\"end\":1685730,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so they would just grab a hold of you and hold your feet if you refused to bail or you refused the punishment.\",\"start\":1685730,\"end\":1690130,\"confidence\":0.52141386000000000677800926496274769306182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would grab a hold of you, hold you down, and they would do something, they would punch you or they would hit you with sticks, or they would hit you in the head and the hand.\",\"start\":1690130,\"end\":1696330,\"confidence\":0.55474129999999999274251649694633670151233673095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1696630,\"end\":1697050,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"About your punishment, I mean, things like that.\",\"start\":1697050,\"end\":1699930,\"confidence\":0.50916729999999998934612222001305781304836273193359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1699930,\"end\":1700750,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then you would, after that, if it was something you were told you were making a payment for, but not when you were there for, you'd miss your Yeah, weekend home.\",\"start\":1701230,\"end\":1708434,\"confidence\":0.5566014999999999712798626205767504870891571044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Also, they take away your vacation privileges.\",\"start\":1709131,\"end\":1711465,\"confidence\":0.84417279999999994544168657739646732807159423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and that was if you refused to accept the punishments.\",\"start\":1716836,\"end\":1727283,\"confidence\":0.6155000299999999757716295789577998220920562744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no problem.\",\"start\":1727574,\"end\":1729205,\"confidence\":0.68441962999999994554656268519465811550617218017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now we're going to probably go into the most distressing part of the witness statement now, so take your time.\",\"start\":1729366,\"end\":1735453,\"confidence\":0.73365563000000000304368086290196515619754791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to answering these questions.\",\"start\":1735736,\"end\":1737644,\"confidence\":0.8591031399999999873529077376588247716426849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"First, I'm going to explain to you what Scottish Redress Panel considers as behaviour and factors of abuse.\",\"start\":1738863,\"end\":1747555,\"confidence\":0.71623873999999998485321839325479231774806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So first, it's going to be in relation to neglect.\",\"start\":1748325,\"end\":1750763,\"confidence\":0.679688300000000023004531612969003617763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Scottish Redress Panel accepts any form of inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, or failure to protect from bullying, violence, sexual harm, other children, or unsafe adults.\",\"start\":1751613,\"end\":1773077,\"confidence\":0.86541670000000003870610498779569752514362335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, is there anything at your time at St Ninian's, looking back, that you would now consider neglect?\",\"start\":1773848,\"end\":1782477,\"confidence\":0.78561676000000002506595819795620627701282501220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can't really think, Joseph.\",\"start\":1783007,\"end\":1785803,\"confidence\":0.59131060000000001952713546415907330811023712158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was that far back ago and I was young, I mean I was\\u2014 That's fine.\",\"start\":1788119,\"end\":1807651,\"confidence\":0.600623899999999988352783475420437753200531005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now the next category of abuse is emotional abuse and the Scottish Religious Panel identifies emotional abuse as any form of threats, humiliation, blame, any name-calling, any isolation, any different treatment, any denial of family contact, being made to feel powerless or unwanted, or being forced to witness abuse or humiliation of others.\",\"start\":1808392,\"end\":1837351,\"confidence\":0.91172640000000004789626473211683332920074462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, Matthew, are you able to think back to your time at St. Ninian's and consider that anything you experienced there would have been emotional abuse?\",\"start\":1838106,\"end\":1848010,\"confidence\":0.57593167000000000665949073663796298205852508544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, you did witness people getting abused, you know what I mean?\",\"start\":1848400,\"end\":1852000,\"confidence\":0.7020963399999999854372845220495946705341339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Getting hurt and things like that.\",\"start\":1852000,\"end\":1853440,\"confidence\":0.8246113999999999943923967293812893331050872802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness it?\",\"start\":1853920,\"end\":1855260,\"confidence\":0.8318991000000000024527935238438658416271209716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did witness things like that, yeah, because they just done it right in front of you, you know what I mean?\",\"start\":1855260,\"end\":1861340,\"confidence\":0.655270039999999998059365680092014372348785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Didn't matter who was there or who wasn't there, they just done it, you know what I mean?\",\"start\":1861340,\"end\":1864880,\"confidence\":0.62227779999999999205329004325903952121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes it was a bit of a kind of\\u2014 how can I explain it\\u2014 a bit of a shock, you know what I mean?\",\"start\":1865560,\"end\":1871580,\"confidence\":0.6080239400000000404844513468560762703418731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, because you don't know where you're going next, you know what I mean?\",\"start\":1872180,\"end\":1875976,\"confidence\":0.478828069999999994532657865420333109796047210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you're being shocked and you're being fair, and they would call you names, not me, they called you names and things like that.\",\"start\":1879634,\"end\":1888109,\"confidence\":0.62340790000000001480628952776896767318248748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So with you saying that they would also call you names and that, are you able to recall an example of some names what the staff would call you?\",\"start\":1901194,\"end\":1909774,\"confidence\":0.84638329999999994956993987216264940798282623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no.\",\"start\":1910511,\"end\":1911634,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't know?\",\"start\":1912115,\"end\":1912580,\"confidence\":0.55365615999999995278102460360969416797161102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was just completely different things.\",\"start\":1913334,\"end\":1915258,\"confidence\":0.7143581500000000250594212047872133553028106689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine, no problem.\",\"start\":1915387,\"end\":1918835,\"confidence\":0.77867209999999997815933738820604048669338226318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the next form of abuse would be physical abuse.\",\"start\":1918915,\"end\":1923036,\"confidence\":0.8448652599999999512903059439850039780139923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the Scottish Redress Panel identifies physical abuse as any form of hitting, slapping, punching, kicking, shaking, throwing, restraining, locking in, exposure to cold or hot water, denial of food or toilet access, or the use of an object that would record injuries or pain, and whether treatment was provided, needed, hidden, or ignored.\",\"start\":1925409,\"end\":1949358,\"confidence\":0.774711799999999950472329146577976644039154052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"With that being said, looking back at your time at St Ninian's, is there anything what you'd now consider as physical physical abuse?\",\"start\":1950175,\"end\":1956990,\"confidence\":0.50481589999999998408242163350223563611507415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would, Bill, put your finger on it, I would say nearly all.\",\"start\":1956990,\"end\":1959040,\"confidence\":0.82371384000000003045016683245194144546985626220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd say it would be all?\",\"start\":1961040,\"end\":1962580,\"confidence\":0.70147126999999998009371893203933723270893096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nearly all, aye, nearly all.\",\"start\":1962990,\"end\":1964710,\"confidence\":0.77004313000000002009670652114436961710453033447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because you had physical abuse off them, you had name-calling, you did the isolation as well.\",\"start\":1965290,\"end\":1970190,\"confidence\":0.83064349999999997908872728658025152981281280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When they did sometimes stop you from getting food, if you'd done something wrong, you wouldn't get your save a topsy, your supper that night.\",\"start\":1970190,\"end\":1977190,\"confidence\":0.6934964999999999601953959427191875874996185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did stop you from calling your family and contact your family, aye.\",\"start\":1979030,\"end\":1983570,\"confidence\":0.57283150000000004897771077594370581209659576416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:SCOUSE] And the final category of abuse would be sexual abuse, and the Scottish Regress Panel identifies the behaviours and actions of sexual abuse to be any form of unwanted sexual touching or exposure, any sexual comments\\/images being made to watch, any pressure or force forcing to take part, any attempted or actual penetration, oral or masturbation, photography or filming, any grooming, any gifts, any threats of secrecy.\",\"start\":2001381,\"end\":2034281,\"confidence\":0.78743076000000000735923322281450964510440826416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With that being said, is it\\u2014 looking back at your time at St Ninian's, is there anything what happened to you what you'd now consider as sexual abuse?\",\"start\":2036094,\"end\":2044246,\"confidence\":0.5454866000000000436642721979296766221523284912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, on my part.\",\"start\":2046911,\"end\":2047924,\"confidence\":0.5519612400000000196342853087116964161396026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a lot of that going about.\",\"start\":2049320,\"end\":2050694,\"confidence\":0.827885100000000040409986468148417770862579345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, maybe the question was, you did see it?\",\"start\":2051050,\"end\":2054236,\"confidence\":0.802967699999999950932760839350521564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you did see it?\",\"start\":2055498,\"end\":2057827,\"confidence\":0.779978199999999954883378450176678597927093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did see it, yeah, on a few occasions.\",\"start\":2058150,\"end\":2060517,\"confidence\":0.81230899999999994776089806691743433475494384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know, I mean, you just kind of walked into it and you go and walk back out again kind of thing.\",\"start\":2060565,\"end\":2064247,\"confidence\":0.76654659999999996689012959905085153877735137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was parts, uh, they would touch you in different places.\",\"start\":2065485,\"end\":2069639,\"confidence\":0.8718293999999999766004066259483806788921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it wouldn't be obvious that they were doing it, if you know what I mean.\",\"start\":2069909,\"end\":2074829,\"confidence\":0.7156048999999999882248857829836197197437286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just do it, just touching places that they feel comfortable touching you.\",\"start\":2074829,\"end\":2078889,\"confidence\":0.7611823699999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So sometimes they would touch you in places, wherever they wanted to, is that what you're trying to say?\",\"start\":2081509,\"end\":2087829,\"confidence\":0.78442840000000002564917167546809650957584381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":2088809,\"end\":2088849,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Plus, when you went for a shower and things like this, they stood in the shower and watched you.\",\"start\":2088849,\"end\":2092969,\"confidence\":0.68125223999999995339038605379755608737468719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Privacy, I mean.\",\"start\":2094186,\"end\":2095119,\"confidence\":0.72937909999999994692387872419203631579875946044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they do things like in the show, it was in the show, the Christian Brothers, they say things like, will you masturbate?\",\"start\":2095634,\"end\":2109575,\"confidence\":0.747505700000000050664539230638183653354644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can I rub you?\",\"start\":2110730,\"end\":2111832,\"confidence\":0.7841468000000000326821236740215681493282318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And things like that.\",\"start\":2111881,\"end\":2112870,\"confidence\":0.6924209599999999742436784799792803823947906494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, feeling uncomfortable.\",\"start\":2113762,\"end\":2115725,\"confidence\":0.77627400000000001956124151547555811703205108642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, what's that?\",\"start\":2115789,\"end\":2117330,\"confidence\":0.72138124999999997388755446081631816923618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would physically want to Yeah, sometimes.\",\"start\":2117395,\"end\":2122969,\"confidence\":0.835177199999999952950702208909206092357635498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they're all\\u2014 they've run me all with that.\",\"start\":2129732,\"end\":2131186,\"confidence\":0.6070232399999999639561565345502458512783050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, I mean, I've done some of them, isn't it?\",\"start\":2132540,\"end\":2134708,\"confidence\":0.70593196000000002499064066796563565731048583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2134821,\"end\":2136229,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just let me, um, let me just continue writing these notes and we'll get back to the point.\",\"start\":2136277,\"end\":2140403,\"confidence\":0.86293673999999997992205180707969702780246734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um.\",\"start\":2141776,\"end\":2142161,\"confidence\":0.60711663999999998519996324830572120845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've got so far is, um, not on my part, but there was a lot of it going on.\",\"start\":2180835,\"end\":2184666,\"confidence\":0.68271892999999994611215470285969786345958709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did see some people on occasion being victim of sexual abuse.\",\"start\":2185243,\"end\":2188305,\"confidence\":0.6707476999999999467405586983659304678440093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sometimes they would touch you in places where they wanted to.\",\"start\":2188850,\"end\":2191270,\"confidence\":0.8061209000000000290953039439045824110507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When you showered, they would also watch you.\",\"start\":2191831,\"end\":2193611,\"confidence\":0.84749346999999997098740323053789325058460235595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy.\",\"start\":2193979,\"end\":2195005,\"confidence\":0.488036199999999975585041056547197513282299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would sometimes point out that we missed parts of our body when washing.\",\"start\":2195438,\"end\":2198692,\"confidence\":0.57386535000000005179998652238282375037670135498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then take the soap and wash us themselves.\",\"start\":2199269,\"end\":2202299,\"confidence\":0.73043877000000001498136725786025635898113250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, one moment.\",\"start\":2205066,\"end\":2205721,\"confidence\":0.76253873000000005344389819583739154040813446044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This would make me feel really uncomfortable.\",\"start\":2207700,\"end\":2209473,\"confidence\":0.95419025000000001757172185534727759659290313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wasn't all like that though, but there was some who were.\",\"start\":2209811,\"end\":2212342,\"confidence\":0.80961099999999996956745462739490903913974761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2213552,\"end\":2213713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what I've missed or anything what you'd like me to add on?\",\"start\":2213810,\"end\":2216243,\"confidence\":0.76465229999999995147419440399971790611743927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":2217000,\"end\":2217838,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":2218853,\"end\":2219513,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, would you be able to confirm to me who was involved or responsible?\",\"start\":2220222,\"end\":2226713,\"confidence\":0.8170846000000000497465180160361342132091522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them.\",\"start\":2228312,\"end\":2229318,\"confidence\":0.7915109399999999961750063448562286794185638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a Christian governor that was called Yeah, Brother Ryan.\",\"start\":2229466,\"end\":2232156,\"confidence\":0.91336936000000001900644974739407189190387725830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there's Brother Ryan.\",\"start\":2233378,\"end\":2234247,\"confidence\":0.864194499999999976580511429347097873687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, Brother Farrell.\",\"start\":2234922,\"end\":2237255,\"confidence\":0.6955548499999999467746647496824152767658233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Farrell.\",\"start\":2238910,\"end\":2239608,\"confidence\":0.7819371999999999989228172125876881182193756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, F-A-R-R-E-L. Yeah, yeah, yeah.\",\"start\":2240160,\"end\":2246232,\"confidence\":0.46112403000000001807023863875656388700008392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were another one, his name Kelly.\",\"start\":2246328,\"end\":2248594,\"confidence\":0.89521949999999994584953810772276483476161956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":2249381,\"end\":2249991,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there was another one, he was, he was actually a Christian brother.\",\"start\":2250104,\"end\":2255494,\"confidence\":0.81733893999999995827465681941248476505279541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember his name, maybe he was.\",\"start\":2255592,\"end\":2257101,\"confidence\":0.81497662999999997968103571110987104475498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They called him Caveman.\",\"start\":2257478,\"end\":2258364,\"confidence\":0.73053150000000000030553337637684307992458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Caveman.\",\"start\":2260800,\"end\":2261350,\"confidence\":0.51211079999999997713899801965453661978244781494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's what they call them, cavemen.\",\"start\":2261350,\"end\":2263390,\"confidence\":0.55107724999999996295940718482597731053829193115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that who they call Brother Kelly, or is this the one?\",\"start\":2264230,\"end\":2266790,\"confidence\":0.868349849999999978678033585310913622379302978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, this was the one that wasn't a Christian brother.\",\"start\":2266790,\"end\":2270370,\"confidence\":0.5157079700000000155313273353385739028453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He wasn't a Christian brother?\",\"start\":2271590,\"end\":2272690,\"confidence\":0.63548720000000002983142621815204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, he was a savvy.\",\"start\":2272710,\"end\":2273870,\"confidence\":0.6310852000000000128210331240552477538585662841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was like, you know, how can you explain that?\",\"start\":2275090,\"end\":2278770,\"confidence\":0.55201849999999996754240783047862350940704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Teacher-wise, he was a teacher, but I'm trying to think, like, you know, teacher, he was like, he used to make homemade wine and things like that.\",\"start\":2278770,\"end\":2285730,\"confidence\":0.84804994000000000209382733373786322772502899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can I tell you?\",\"start\":2286456,\"end\":2287214,\"confidence\":0.77829355000000000064375171859865076839923858642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really, um, worrying about stuff.\",\"start\":2287262,\"end\":2290923,\"confidence\":0.6183138500000000536971356268622912466526031494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll just put teacher for now, um, because I don't know what that subject would be really for that, if I'm being honest.\",\"start\":2293530,\"end\":2302550,\"confidence\":0.58421504000000001877168642749893479049205780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, so I'll just put it as, um, teacher, um, nickname Caveman.\",\"start\":2302760,\"end\":2307754,\"confidence\":0.859357539999999975321998135768808424472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":2308578,\"end\":2308756,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any other names what you could remember who was, um, involved or responsible?\",\"start\":2315818,\"end\":2320475,\"confidence\":0.8439501000000000363598928743158467113971710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't think of anyone.\",\"start\":2321260,\"end\":2322127,\"confidence\":0.609528960000000008534470907761715352535247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a lot of them, I can't even remember their names.\",\"start\":2322561,\"end\":2325245,\"confidence\":0.48753973999999999922039251032401807606220245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about it.\",\"start\":2325791,\"end\":2328443,\"confidence\":0.67887649999999999383959448095993138849735260009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You stated before that you've witnessed, um, you witnessed some people being victims of sexual abuse.\",\"start\":2329150,\"end\":2336171,\"confidence\":0.68552500000000005098144129078718833625316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to remember the names of those who you saw?\",\"start\":2336413,\"end\":2339478,\"confidence\":0.87461109999999997466346712826634757220745086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340261,\"end\":2340522,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":2340996,\"end\":2341224,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So again, this is going to be very distressing in relation to the witness statement and your time at St Ninian's, but so far we've got that you was a victim of emotional abuse, physical abuse, and then also sexual abuse.\",\"start\":2346832,\"end\":2370503,\"confidence\":0.9469498400000000426501856054528616368770599365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So first, we're gonna\\u2014 I'm gonna ask you if you could provide me a clear example of each of one of those forms of abuse.\",\"start\":2371202,\"end\":2379075,\"confidence\":0.61004910000000001080167066902504302561283111572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But first, we'll just start off with emotional abuse.\",\"start\":2379413,\"end\":2381867,\"confidence\":0.77361387000000003677513404909404926002025604248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Could you kindly give one clear example of what happened when you was a victim of emotional abuse?\",\"start\":2383622,\"end\":2389396,\"confidence\":0.6368531600000000292283175440388731658458709716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when occurred?\",\"start\":2390156,\"end\":2391904,\"confidence\":0.84857607000000001562511897645890712738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened before, during, and after the emotional abuse had occurred?\",\"start\":2392538,\"end\":2398532,\"confidence\":0.54075649999999997330490941749303601682186126708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":2401543,\"end\":2403566,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what you mean.\",\"start\":2405168,\"end\":2407127,\"confidence\":0.56357866999999994828129956658813171088695526123046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So essentially, are you able to recall like a detailed account of when you suffered a form of emotional abuse?\",\"start\":2407920,\"end\":2416958,\"confidence\":0.6594212999999999880174073041416704654693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you stated before that you was in shock and you was in fear, and not of not knowing when you're next, when someone was abusing in front of you and was here.\",\"start\":2417119,\"end\":2427378,\"confidence\":0.78375899999999998346567053886246867477893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to recall one instance of when that happened?\",\"start\":2427988,\"end\":2432740,\"confidence\":0.880451199999999989387333698687143623828887939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would see in the showers when they've never touched me, so dry washing, wouldn't touch any places it shouldn't be.\",\"start\":2433784,\"end\":2438921,\"confidence\":0.60551286000000004161591959928045980632305145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That will be in relation to the sexual abuse, so we'll keep that for the sexual abuse.\",\"start\":2439900,\"end\":2445165,\"confidence\":0.51714519999999997157402731318143196403980255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But I will mention it within the emotional abuse because\\u2014 sorry, maybe the emotional one is like standing in the main hall for hours, emotional abuse and things like that, calling your names and things like that, to like belittle you.\",\"start\":2445487,\"end\":2466833,\"confidence\":0.82020070000000000476347850053571164608001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2467907,\"end\":2468106,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They done things to you like if you wet the bed, you get\\u2014 they'd embarrass you in front of everybody.\",\"start\":2473105,\"end\":2478440,\"confidence\":0.88331382999999996652462641577585600316524505615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd take you out into the courtyard with your sheets and wash your sheets in a cold bath of water and then take them to the laundry.\",\"start\":2479400,\"end\":2486206,\"confidence\":0.8908831999999999862183130971970967948436737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So hold on, so if you ever wet the bed, they would embarrass you in front of everyone, and then what would they do with cold water?\",\"start\":2489228,\"end\":2494581,\"confidence\":0.65063850000000000850519654704839922487735748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would have to take you out and you had to wash your sheets.\",\"start\":2495000,\"end\":2496918,\"confidence\":0.55933832999999999469054046130622737109661102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the water out in the courtyard.\",\"start\":2497694,\"end\":2500217,\"confidence\":0.81432026999999995720003198584890924394130706787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an open courtyard, there's like walls round about and a big gate, but it was an open, no roof.\",\"start\":2500265,\"end\":2506531,\"confidence\":0.85138464000000002585011316114105284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was making your wash in the open courtyard outside, was you clothed?\",\"start\":2507560,\"end\":2512155,\"confidence\":0.9022335999999999689435981053975410759449005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, you had your pyjamas on.\",\"start\":2512959,\"end\":2514839,\"confidence\":0.7140316399999999674719219910912215709686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you remember any of the time when you witnessed someone being in receipt of the physical abuse that you stated previous?\",\"start\":2537174,\"end\":2545072,\"confidence\":0.56184995000000004239382178639061748981475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Somebody else even getting physically abused?\",\"start\":2547234,\"end\":2549066,\"confidence\":0.85544549999999996980903915755334310233592987060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as I said, there was not any form of abuse.\",\"start\":2550800,\"end\":2554080,\"confidence\":0.73727726999999998458434902204317040741443634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was quite a lot of people getting it.\",\"start\":2554120,\"end\":2556640,\"confidence\":0.738662240000000025474946596659719944000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not me, as I said, they'd hit you with a stick and your slipper on, you know what I mean?\",\"start\":2556640,\"end\":2561190,\"confidence\":0.55464780000000002413429456282756291329860687255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you went behind their hand, you know what I mean?\",\"start\":2561580,\"end\":2563700,\"confidence\":0.70069119999999995851425182991079054772853851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a boy called Vincent Hayes, I remember him.\",\"start\":2563960,\"end\":2566170,\"confidence\":0.87741769999999996709760807789280079305171966552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've seen him getting that offered to, you know what I mean?\",\"start\":2566460,\"end\":2569680,\"confidence\":0.80569469999999998588435801138984970748424530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes.\",\"start\":2569880,\"end\":2571100,\"confidence\":0.77214813000000004361567107480368576943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, yeah.\",\"start\":2571100,\"end\":2572180,\"confidence\":0.7673102000000000533219690623809583485126495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what did you see?\",\"start\":2572180,\"end\":2573300,\"confidence\":0.79983294000000004775330353368190117180347442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to him?\",\"start\":2573300,\"end\":2574680,\"confidence\":0.67545336000000000264975597019656561315059661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, he'd just get held down and get\\u2014 and it was a bit free them punching them and kicking them.\",\"start\":2574680,\"end\":2578477,\"confidence\":0.76440965999999999080927182149025611579418182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"What they would do is, as well, is if they done something, well, hurt you and things like that, whatever, if you were due your weekend release, they would find a reason to send you.\",\"start\":2591808,\"end\":2601774,\"confidence\":0.5912988999999999606416167807765305042266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They give you\\u2014 they give you also\\u2014 give you money a week, the weekly 10 o'clock money it was called.\",\"start\":2613674,\"end\":2618741,\"confidence\":0.85556876999999997845947063979110680520534515380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And yeah, you go to a shop and buy sweets and things like that.\",\"start\":2619161,\"end\":2622549,\"confidence\":0.8141064000000000078216544352471828460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"If you went to bed, you were never able to buy juice.\",\"start\":2622710,\"end\":2624804,\"confidence\":0.56310563999999996287471049072337336838245391845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no, they're gonna let you buy juice and somebody else bought you juice.\",\"start\":2625449,\"end\":2628815,\"confidence\":0.50116039999999995036006339432788081467151641845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you swapped it for sweets, for a bottle of juice, and they caught you.\",\"start\":2629595,\"end\":2632503,\"confidence\":0.665226459999999963912387102027423679828643798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's when you lose your weekend.\",\"start\":2632972,\"end\":2634539,\"confidence\":0.78370607000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You stood in the main hall and you would get leathered by slipper or a belt or whatever.\",\"start\":2634604,\"end\":2638064,\"confidence\":0.92374085999999999696541408411576412618160247802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, things like that.\",\"start\":2639363,\"end\":2642628,\"confidence\":0.66740279999999996274340219315490685403347015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were violent.\",\"start\":2642790,\"end\":2643310,\"confidence\":0.9334662000000000237065478358999826014041900634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were very violent.\",\"start\":2643359,\"end\":2644155,\"confidence\":0.94794619999999996107220567864715121686458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, as I said, umpteen times when I went home at the weekend saying I didn't want to go back, and I would tell my mother and my father the reason, and they would be happy, they would phone up and things like that.\",\"start\":2655800,\"end\":2665612,\"confidence\":0.62709979999999998501181153187644667923450469970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think my mother and father actually went up one of the times and they denied it, you know what I mean?\",\"start\":2665709,\"end\":2670790,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2670870,\"end\":2670935,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If they marked you with a cane or whatever, they used to come in and see if anything did come out of you, come in and see, are you fighting with other people?\",\"start\":2688537,\"end\":2697770,\"confidence\":0.65725999999999995537791619426570832729339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, they were fighting.\",\"start\":2699050,\"end\":2699781,\"confidence\":0.69347020000000003658868763523059897124767303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's how you get the marking and things like that.\",\"start\":2699992,\"end\":2702430,\"confidence\":0.80459270000000004952056542606442235410213470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they covered up all the time.\",\"start\":2702495,\"end\":2704477,\"confidence\":0.52021580000000000598703309151460416615009307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna cheque now for the punctuation and grammar, and then I will relay back to you what I have.\",\"start\":2729970,\"end\":2736487,\"confidence\":0.85928565000000001194990773001336492598056793212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then let me know if it is correct or if there is anything that you'd like me to change or add.\",\"start\":2736974,\"end\":2742465,\"confidence\":0.87735070000000003886952981702052056789398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I've got: standing in the main hall for hours on end, calling us names to belittle you.\",\"start\":2744240,\"end\":2748210,\"confidence\":0.81568635000000000445652403868734836578369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you ever wet the bed, they would embarrass you in front of everyone.\",\"start\":2748710,\"end\":2751712,\"confidence\":0.91531276999999999777202219775062985718250274658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would make you wash your feet in an open courtyard.\",\"start\":2752099,\"end\":2754543,\"confidence\":0.59520899999999998808419832130311988294124603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We would have our PJs on outside.\",\"start\":2755014,\"end\":2756768,\"confidence\":0.84904279999999998640447529396624304354190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I remember seeing a lot of abuse.\",\"start\":2757515,\"end\":2758798,\"confidence\":0.89454204000000003826897909675608389079570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Vincent Hayes, he would be held down as the member of staff would punch and kick him.\",\"start\":2759418,\"end\":2763514,\"confidence\":0.6191456300000000023686652639298699796199798583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If the staff hurt you and you were due you before we can leave.\",\"start\":2764373,\"end\":2772675,\"confidence\":0.83328729999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would find a reason not to send you home.\",\"start\":2776725,\"end\":2778435,\"confidence\":0.5092548999999999548293772022589109838008880615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would take away your tuck money if you ever\\u2014 take away your tuck money if you ever tried to exchange sweets for a bottle of juice.\",\"start\":2778741,\"end\":2786625,\"confidence\":0.76126599999999999823785401531495153903961181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if they caught you, they would punish you with violence.\",\"start\":2787465,\"end\":2791152,\"confidence\":0.896263840000000033825244827312417328357696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were always violent.\",\"start\":2791281,\"end\":2792300,\"confidence\":0.92674475999999994524358726266655139625072479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would also take away your vacation weekend.\",\"start\":2793000,\"end\":2794967,\"confidence\":0.772377300000000044377657104632817208766937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They would cover up any abuse by blaming it on us or the other kids by saying we were fighting each other.\",\"start\":2795354,\"end\":2800822,\"confidence\":0.888363800000000036760638977284543216228485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like me to add?\",\"start\":2802430,\"end\":2803824,\"confidence\":0.90131459999999996579589378598029725253582000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, no, but basically, and even the main doors, it was a big, big, neat place.\",\"start\":2805090,\"end\":2811358,\"confidence\":0.7723145000000000148787648868164978921413421630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a big hall.\",\"start\":2811439,\"end\":2812101,\"confidence\":0.65872070000000004785789542438578791916370391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was walking up, highly polished, with big mirrors and big pictures on it, and a staircase came up it.\",\"start\":2812957,\"end\":2818309,\"confidence\":0.64101359999999996119868228561244904994964599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was a big majestic house and I think Yeah, and, uh, they'd have\\u2014 when you walked in the main doors, to the right-hand side, the wee upper wee stair steps, and they did an office in their room where they sat and watched the TV, right?\",\"start\":2818923,\"end\":2832090,\"confidence\":0.5403012000000000369936969946138560771942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to sit in there and drink.\",\"start\":2832154,\"end\":2833512,\"confidence\":0.8232372999999999496623104278114624321460723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was worse when they came out when they were drinking.\",\"start\":2834983,\"end\":2837618,\"confidence\":0.929387100000000021537971406360156834125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is this the staff here?\",\"start\":2840970,\"end\":2841744,\"confidence\":0.85050999999999998824051772317034192383289337158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2842340,\"end\":2844453,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And also would drink alcohol?\",\"start\":2845420,\"end\":2846823,\"confidence\":0.7088344699999999942718886813963763415813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, just making sure this is okay.\",\"start\":2850905,\"end\":2855970,\"confidence\":0.5294206999999999663231164959142915904521942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And this is right, sorry, there was, um, in the main doors, um, on the right-hand side up the stairs, there was a little room where the staff would watch TV and also drink alcohol.\",\"start\":2856535,\"end\":2865245,\"confidence\":0.60234690000000001841584662543027661740779876708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, it's the same question, but it is in relation obviously to the physical abuse.\",\"start\":2865670,\"end\":2875189,\"confidence\":0.54085070000000001755324774421751499176025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know it's a bit tedious repeating yourself, um, Because obviously you have mentioned some form of physical abuse prior, but would you be able to give one clear example of what happened when you were a victim of physical abuse?\",\"start\":2875499,\"end\":2889148,\"confidence\":0.6701987000000000360699914381257258355617523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Where this abuse happened and when did it occur?\",\"start\":2889935,\"end\":2892841,\"confidence\":0.83603280000000002036841806329903192818164825439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened before, during, and after you were a victim of the physical abuse?\",\"start\":2893323,\"end\":2899007,\"confidence\":0.56241879999999999650839299647486768662929534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically one I can give is I'll tell you when it was in the main hall.\",\"start\":2900051,\"end\":2903711,\"confidence\":0.8845089699999999499624436793965287506580352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"When I was held down and I was basically punched and kicked and hit with a slung hat with my plumsaw.\",\"start\":2904844,\"end\":2912250,\"confidence\":0.7298099000000000113885789687628857791423797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You was punched, kicked, and hit with a plumsaw?\",\"start\":2915170,\"end\":2918130,\"confidence\":0.54165260000000003959286232202430255711078643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2918599,\"end\":2919101,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do apologise for bringing this up, but are you able to recall where they would hit you on the body?\",\"start\":2922401,\"end\":2927995,\"confidence\":0.56592319999999995960848764298134483397006988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was round about like, yeah, your bottom and your legs and anywhere basically, apart from your head.\",\"start\":2928725,\"end\":2934330,\"confidence\":0.84337209999999995790886941904318518936634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't hit you in the head or anything like that, but they'd be around about anywhere like your arse kinda hanging, your legs and things like that.\",\"start\":2934378,\"end\":2944028,\"confidence\":0.493199769999999981795468784184777177870273590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Anywhere on your body except for your head?\",\"start\":2944480,\"end\":2945788,\"confidence\":0.797374070000000045865817810408771038055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2946158,\"end\":2946415,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":2947380,\"end\":2948055,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you recall what was happening before this happened?\",\"start\":2951382,\"end\":2953922,\"confidence\":0.87070729999999996184811834609718061983585357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the reasons as to why you was placed into the main hall and held down.\",\"start\":2954760,\"end\":2959151,\"confidence\":0.865967869999999972918658386333845555782318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything.\",\"start\":2959620,\"end\":2960412,\"confidence\":0.69770323999999994679654946594382636249065399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It could be anything at all.\",\"start\":2960525,\"end\":2961366,\"confidence\":0.7325201999999999546986373388790525496006011962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, just something they didn't like me getting done.\",\"start\":2961819,\"end\":2964439,\"confidence\":0.6639012699999999878031076150364242494106292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, just, just could be anything.\",\"start\":2965619,\"end\":2966969,\"confidence\":0.7217696000000000111640474642626941204071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You done something minor wrong or something like, could anything at all.\",\"start\":2978761,\"end\":2981917,\"confidence\":0.7640213399999999932532546154106967151165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Feeling where other people were.\",\"start\":2984975,\"end\":2986277,\"confidence\":0.76028704999999996427817450239672325551509857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what happened\\u2014 what would happen after, um, you was in receipt of this physical abuse?\",\"start\":2996756,\"end\":3002355,\"confidence\":0.50019610000000003235953727198648266494274139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So when you was in the main hall and they held you down and, um, they inflicted the abuse, what happened after that?\",\"start\":3002419,\"end\":3008596,\"confidence\":0.78190890000000001780477987267659045755863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would get you up and make you stand in the main hall.\",\"start\":3009345,\"end\":3011351,\"confidence\":0.6901156299999999799155148139107041060924530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They'd make you stand there.\",\"start\":3011432,\"end\":3012257,\"confidence\":0.76021269999999996347384012551628984510898590087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's when you'd be standing near all sorts of things at night, and then they would keep the vents in that wee room.\",\"start\":3013390,\"end\":3020174,\"confidence\":0.79064140000000004970814870830508880317211151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The video I was talking about, the set, was the TV and drunk.\",\"start\":3020304,\"end\":3022915,\"confidence\":0.66828513000000000499056795888463966548442840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3023386,\"end\":3023597,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they kept coming out of there.\",\"start\":3023889,\"end\":3025267,\"confidence\":0.712546600000000029950797397759743034839630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would\\u2014 they would come out of there and get you and just see you laid back to your dormitory.\",\"start\":3026020,\"end\":3029407,\"confidence\":0.74941299999999999581490328637300990521907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm gonna recall back to you now what I've currently wrote down.\",\"start\":3069664,\"end\":3072572,\"confidence\":0.9203362999999999960465402182308025658130645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me know if there is anything that I've missed or if there's anything what you'd like to add.\",\"start\":3072653,\"end\":3076176,\"confidence\":0.8281294999999999628670366291771642863750457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So one was in the main hall when I was held down.\",\"start\":3077582,\"end\":3080062,\"confidence\":0.84513629999999995145998354928451590240001678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was punched, kicked, and hit with the plums\\u2014 with the plums, soles.\",\"start\":3080240,\"end\":3084326,\"confidence\":0.64139029999999996878301544711575843393802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was on your bottom, legs, anywhere on your body except for your head.\",\"start\":3085104,\"end\":3089251,\"confidence\":0.70505834000000000560959279027883894741535186767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It could have been anything at all that could have set them off, as little as them not liking you or doing something minor.\",\"start\":3089900,\"end\":3095415,\"confidence\":0.6160873000000000043741010813391767442226409912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could have been anything at all.\",\"start\":3096009,\"end\":3097437,\"confidence\":0.75813870000000005422435833679628558456897735595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"After being hit, you will be told to stand in the hall and not to move.\",\"start\":3097918,\"end\":3102154,\"confidence\":0.5806419000000000441019665231578983366489410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would then go to the break room to drink, and they would return and send you back to their dorm when they said so.\",\"start\":3102588,\"end\":3107947,\"confidence\":0.8953286400000000089249851953354664146900177001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3108750,\"end\":3108942,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything there what you'd like to add in relation to physical abuse?\",\"start\":3109889,\"end\":3112553,\"confidence\":0.72376779999999996118020817448268644511699676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, there's a few different things.\",\"start\":3113162,\"end\":3116115,\"confidence\":0.71676839999999997221635794630856253206729888916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, they used to take you down to the boot room and they would let you punch and kick and hit you down the boot room.\",\"start\":3116452,\"end\":3121105,\"confidence\":0.55737983999999995976537547903717495501041412353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they would take you down there and they would hit you in there as well.\",\"start\":3126881,\"end\":3129240,\"confidence\":0.617510259999999977509332893532700836658477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, maybe seen you, you know what I mean?\",\"start\":3131286,\"end\":3132964,\"confidence\":0.80721502999999994454327634230139665305614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe seen them.\",\"start\":3133013,\"end\":3133628,\"confidence\":0.77131450000000001399058646711637265980243682861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would threaten you, no, basically threaten you, you know what I mean?\",\"start\":3135530,\"end\":3139646,\"confidence\":0.75785329999999995198578517374699003994464874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just so much worse if you don't behave yourself, you don't do this, you don't do that.\",\"start\":3139759,\"end\":3143260,\"confidence\":0.97149616000000005300307748257182538509368896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So basically you don't do what you're told, that's what it was.\",\"start\":3148902,\"end\":3150933,\"confidence\":0.61968564999999997677804230988840572535991668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I've just added that now, saying they would threaten you afterwards, stating that it will get worse if you don't behave.\",\"start\":3152160,\"end\":3158648,\"confidence\":0.904497740000000050031303544528782367706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So now it's the same question again, um, if you're able to provide one clear example of what happened when you say that you was a victim of sexual abuse, and I know that you stated that with the sexual abuse it was you witnessing other people.\",\"start\":3166319,\"end\":3184764,\"confidence\":0.6605359299999999933561412035487592220306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So are you able to describe what was happening when you witnessed this abuse?\",\"start\":3185485,\"end\":3191270,\"confidence\":0.69574195000000005340012876331456936895847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where and when did it occur?\",\"start\":3191815,\"end\":3193209,\"confidence\":0.87116099999999996317257000555400736629962921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was happening before the abuse took place?\",\"start\":3193834,\"end\":3196254,\"confidence\":0.57559599999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What\\u2014 one of the things was I at the dormitories.\",\"start\":3197359,\"end\":3199658,\"confidence\":0.7619673000000000140374822876765392720699310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The Christian brother, Brother Ryan, he slept up the top of the dormitories in a room of his own.\",\"start\":3200094,\"end\":3205467,\"confidence\":0.9188625999999999738321321274270303547382354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was that, one of the times it was in the dorm?\",\"start\":3206946,\"end\":3209153,\"confidence\":0.87989770000000000482742734675412066280841827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Brother Ryan?\",\"start\":3209217,\"end\":3209829,\"confidence\":0.88758784999999995601882574192131869494915008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3210506,\"end\":3210812,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did you say his room was?\",\"start\":3212503,\"end\":3214259,\"confidence\":0.791511199999999970344788380316458642482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was right up at the top of the dorm, but he had his own room.\",\"start\":3214436,\"end\":3218188,\"confidence\":0.76723949999999996318678086026920937001705169677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where he stayed up there, in his own room, and the dorm where we were.\",\"start\":3218253,\"end\":3222371,\"confidence\":0.8992137000000000046640025175292976200580596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say his room was close to your dorm?\",\"start\":3224339,\"end\":3226005,\"confidence\":0.8700672000000000405606215281295590102672576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Dorms?\",\"start\":3226520,\"end\":3226970,\"confidence\":0.770812700000000017297452359343878924846649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it was just\\u2014 it was very close.\",\"start\":3227010,\"end\":3228730,\"confidence\":0.7138326999999999866730604480835609138011932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That wasn't\\u2014 it wasn't a distance.\",\"start\":3228910,\"end\":3229780,\"confidence\":0.7923774999999999568700559393619187176227569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was close.\",\"start\":3229830,\"end\":3230420,\"confidence\":0.74888520000000002863060899471747688949108123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":3230830,\"end\":3231750,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because he used to play\\u2014 he used to play music for, uh, what, a speaker system into the dorms.\",\"start\":3231750,\"end\":3237490,\"confidence\":0.836601499999999997925215211580507457256317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3237490,\"end\":3238370,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it came to his room.\",\"start\":3238370,\"end\":3239370,\"confidence\":0.8065168000000000336768835040857084095478057861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where there's the sounds, the stereo sound, where the stereos came.\",\"start\":3239370,\"end\":3242270,\"confidence\":0.83723890000000000810587152955122292041778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also he did the music coming through.\",\"start\":3242270,\"end\":3244170,\"confidence\":0.8246406299999999855998566999915055930614471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3244350,\"end\":3245170,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And some of the boys used to go up and sit in his room.\",\"start\":3245170,\"end\":3247690,\"confidence\":0.8742317600000000243909425989841111004352569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the boys would stay in his room?\",\"start\":3248690,\"end\":3250530,\"confidence\":0.8403281000000000222627249968354590237140655517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they got them sitting near time before they went to their beds.\",\"start\":3250530,\"end\":3253324,\"confidence\":0.69295059999999997213393498896039091050624847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd sit in his room before they were given beds?\",\"start\":3256246,\"end\":3258164,\"confidence\":0.83063779999999998171489323794958181679248809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, no, before they were given beds, before they went back to their own dormitories.\",\"start\":3258840,\"end\":3261789,\"confidence\":0.78663545999999995306239952697069384157657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, okay.\",\"start\":3262890,\"end\":3263505,\"confidence\":0.50317270000000002827533762683742679655551910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3266551,\"end\":3266713,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what is it what you witnessed?\",\"start\":3267604,\"end\":3268495,\"confidence\":0.79872299999999996078514641340007074177265167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't even remember, up to getting to get something, to ask for something, it came in a plaster plaster.\",\"start\":3269560,\"end\":3275956,\"confidence\":0.603082600000000024209612092818133533000946044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even mind what it was, but when I walked out the room door walked in, I could see this young boy basically touch them inappropriately.\",\"start\":3276279,\"end\":3284314,\"confidence\":0.78773104999999998820925384279689751565456390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on a moment.\",\"start\":3284720,\"end\":3289070,\"confidence\":0.76162695999999996399054680296103470027446746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So did you see the young boy being touched in an appropriate area, or the young boy touching Brother Ryan?\",\"start\":3299910,\"end\":3305595,\"confidence\":0.8987385599999999641340764355845749378204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Young boy touching him.\",\"start\":3305692,\"end\":3312770,\"confidence\":0.8102999300000000015842260836507193744182586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was he touching him?\",\"start\":3312770,\"end\":3314076,\"confidence\":0.7606612999999999846778564460691995918750762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Basically his privates.\",\"start\":3315780,\"end\":3316788,\"confidence\":0.64878446000000000726259941075113601982593536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3321300,\"end\":3321752,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened when, um, when you walked into the room and saw this?\",\"start\":3326974,\"end\":3330789,\"confidence\":0.84458584000000003211283683413057588040828704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened after this?\",\"start\":3330935,\"end\":3331850,\"confidence\":0.84403795000000003678763960124342702329158782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, it just basically just kind of jumped.\",\"start\":3333114,\"end\":3334892,\"confidence\":0.48714807999999998333606754385982640087604522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He jumped to the road, he just jumped, and then after he came and spoke to me.\",\"start\":3334956,\"end\":3340450,\"confidence\":0.81584149999999999725019961260841228067874908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did he say?\",\"start\":3348660,\"end\":3349328,\"confidence\":0.7761384000000000060737193052773363888263702392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, he didn't see you, like he thought you seen something you didn't.\",\"start\":3350860,\"end\":3354216,\"confidence\":0.5471403599999999922687266007415018975734710693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Afridi came and spoke to me about what I saw.\",\"start\":3365017,\"end\":3367265,\"confidence\":0.90972609999999998198205730659537948668003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He tried to tell me, um, he tried to tell me that what I saw wasn't what I thought I saw.\",\"start\":3367409,\"end\":3373398,\"confidence\":0.53665070000000003602735887398011982440948486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, and if I said anything about it, he would make my life hell.\",\"start\":3373928,\"end\":3377123,\"confidence\":0.94843745000000001521556214356678538024425506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just checking for punctuation and grammar, and then I'm just going to relay this back to you just to make sure that I've got it right.\",\"start\":3387690,\"end\":3402236,\"confidence\":0.796093939999999999912461134954355657100677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the sexual abuse, about one of the times I was in the dorms Brother Ryan, he was at the top of the dorms in his own room.\",\"start\":3403450,\"end\":3412189,\"confidence\":0.52389925999999997774381199633353389799594879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He used to play music through a speaker system through the dorms.\",\"start\":3412639,\"end\":3415433,\"confidence\":0.89858709999999997197761558709316886961460113525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of the boys would sit in his room before they went back to their own dorms.\",\"start\":3416012,\"end\":3419208,\"confidence\":0.913923739999999984462419888586737215518951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to ask for something from him one time.\",\"start\":3420348,\"end\":3422372,\"confidence\":0.81518126000000001862844101196969859302043914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what it was, but I went into his room and I saw a young boy touching Brother Ryan on his privates.\",\"start\":3422452,\"end\":3427560,\"confidence\":0.88011295000000000499085217597894370555877685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"After he came and spoke with me about what I saw, he tried to tell me that what I saw wasn't what I thought I saw, and he said if I said anything about it, he would make my life hell.\",\"start\":3428218,\"end\":3439348,\"confidence\":0.88878199999999996094857124262489378452301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3440262,\"end\":3440824,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything that I've missed or anything what you'd like to add?\",\"start\":3441386,\"end\":3443617,\"confidence\":0.71620779999999995002468722304911352694034576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's about it.\",\"start\":3443665,\"end\":3445013,\"confidence\":0.60226239999999997554169794966583140194416046142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":3445719,\"end\":3446297,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse that you witnessed and also experienced when you was at St Ninian's, how often would this happen?\",\"start\":3447003,\"end\":3458222,\"confidence\":0.620437499999999975131004248396493494510650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a lot.\",\"start\":3459361,\"end\":3459811,\"confidence\":0.67208140000000005098712563267326913774013519287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was happening quite a lot.\",\"start\":3460902,\"end\":3462298,\"confidence\":0.73691899999999999071320644361549057066440582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did it ever change or become worse?\",\"start\":3465690,\"end\":3468810,\"confidence\":0.7901677499999999465529754161252640187740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, basically it was just a bit the same.\",\"start\":3469660,\"end\":3471130,\"confidence\":0.6744786499999999573873310509952716529369354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a constant kind of\\u2014 it was just the way things were, if you know what I mean.\",\"start\":3471980,\"end\":3477260,\"confidence\":0.70025766000000000399694499719771556556224822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a constant what, sorry?\",\"start\":3477320,\"end\":3478440,\"confidence\":0.5816217999999999666016492483322508633136749267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just the way things were, I mean, it was just\\u2014 no, but that was my first time ever in care and things like that, first time ever away from my family.\",\"start\":3478880,\"end\":3489070,\"confidence\":0.508987700000000042876990846707485616207122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't realise what was going on, you know what I mean?\",\"start\":3489560,\"end\":3492080,\"confidence\":0.5845078999999999691539187551825307309627532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I cannot.\",\"start\":3493883,\"end\":3500947,\"confidence\":0.71713689999999996604884699991089291870594024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of bombshell here.\",\"start\":3501076,\"end\":3503037,\"confidence\":0.71452594000000002605332838356844149529933929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what's happening here?\",\"start\":3503086,\"end\":3504327,\"confidence\":0.81052625000000000365929508916451595723628997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Tell me what's happening to me, I mean, basically.\",\"start\":3504491,\"end\":3506532,\"confidence\":0.65434139999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away once as well.\",\"start\":3519279,\"end\":3520455,\"confidence\":0.6999469400000000174344449987984262406826019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, just one moment.\",\"start\":3520665,\"end\":3523887,\"confidence\":0.70750539999999995099955185651197098195552825927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's what caused you to run away?\",\"start\":3534070,\"end\":3535357,\"confidence\":0.51113087000000001491883949711336754262447357177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically getting hurt.\",\"start\":3536750,\"end\":3537616,\"confidence\":0.7045213599999999853906729185837320983409881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, getting hot and things like that.\",\"start\":3539367,\"end\":3540811,\"confidence\":0.7537446599999999552466078966972418129444122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the main hall, it was standing in the main hall, it was me and another boy same boy Vincent Hayes.\",\"start\":3540989,\"end\":3545720,\"confidence\":0.88118609999999997217656755310599692165851593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And basically the 2s were standing in the main hall and just decided, no, we're no damn it, we're gonna get away.\",\"start\":3546300,\"end\":3550740,\"confidence\":0.51683230000000002224425088570569641888141632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they run away.\",\"start\":3550880,\"end\":3551340,\"confidence\":0.52691480000000001648885472604888491332530975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And they\\u2014 we get so far down the road and, you know, someone are left and a car stopped, picked us up and asked us where we were going.\",\"start\":3552540,\"end\":3559390,\"confidence\":0.82287334999999994789021684482577256858348846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And we said the Kingston Bridge.\",\"start\":3560220,\"end\":3561840,\"confidence\":0.844766560000000055197233450599014759063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3562380,\"end\":3562680,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you see, that's no problem going that way, jump in, I'll drop you off, just go in the back.\",\"start\":3562680,\"end\":3567250,\"confidence\":0.71403139999999998277502299970365129411220550537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, in the back of the car.\",\"start\":3567400,\"end\":3569300,\"confidence\":0.74089740000000003927738134734681807458400726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was like an hour tanic colour escorts.\",\"start\":3569300,\"end\":3572450,\"confidence\":0.818424400000000051846882342942990362644195556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3572920,\"end\":3573360,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So he put us in the back of the car, then the next thing he turned around the bend, he said, listen, he said, don't try and get out, the door's locked, I'm the local CID, I'm taking you back.\",\"start\":3573360,\"end\":3581860,\"confidence\":0.71723115000000003949054416807484813034534454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was the CID.\",\"start\":3582140,\"end\":3583380,\"confidence\":0.7377898000000000511278130943537689745426177978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So we get took back to St. Annan's, and then actually we get turned in there, get battered and stuck in the main hall.\",\"start\":3583380,\"end\":3589290,\"confidence\":0.676176499999999958134822009014897048473358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it was for a weekend, I think it was for a weekend, for about 3 times or something.\",\"start\":3590040,\"end\":3594600,\"confidence\":0.87757739999999995195167912243050523102283477783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't get him, but they used to be every fortnight, you saw You see, things you didn't get him.\",\"start\":3594600,\"end\":3598840,\"confidence\":0.50130266000000001103131808122270740568637847900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one minute, let me just try and catch up on the notes real quick.\",\"start\":3600180,\"end\":3604562,\"confidence\":0.7111783000000000409812628276995383203029632568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":3626745,\"end\":3633895,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, let me just cheque for punctuation and grammar and then I'll relay back to you what I've got, and then if there's anything that I've missed, you'll be able to We'll be able to make note.\",\"start\":3665423,\"end\":3676023,\"confidence\":0.7788998499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away once as well.\",\"start\":3680810,\"end\":3682085,\"confidence\":0.71805185000000004702513933807495050132274627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was getting hurt in the main hall, and me and the other boys, we decided we didn't want the punishment and we were going to run away.\",\"start\":3682360,\"end\":3694875,\"confidence\":0.70970714000000001409063088431139476597309112548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were picked up by someone when we were running away.\",\"start\":3695669,\"end\":3697856,\"confidence\":0.78788745000000004470308567761094309389591217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They disguised themselves as someone who wanted to help up and told us to get in the back of the car.\",\"start\":3698018,\"end\":3702150,\"confidence\":0.71890783000000002544993549236096441745758056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once we was in the car, they were\\u2014 they said they were associated with St Ninians and they were taking us back.\",\"start\":3702631,\"end\":3708645,\"confidence\":0.8835214000000000122980736705358140170574188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were then sent back to the main hall, to which we would be punished, either being kicked or punched.\",\"start\":3709126,\"end\":3714739,\"confidence\":0.7594239000000000405776745537878014147281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is that correct?\",\"start\":3715701,\"end\":3716343,\"confidence\":0.8415143499999999665561745132436044514179229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3716600,\"end\":3716856,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything like that?\",\"start\":3717177,\"end\":3718556,\"confidence\":0.790923999999999960408558763447217643260955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, that time you lose all your privileges.\",\"start\":3718845,\"end\":3721347,\"confidence\":0.7662962700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you're only allowed in and like, talk shop.\",\"start\":3722437,\"end\":3724474,\"confidence\":0.77053870000000002082884975607157684862613677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're only allowed to watch TV.\",\"start\":3724538,\"end\":3725757,\"confidence\":0.7003578999999999776804315843037329614162445068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't even allowed to sit anywhere.\",\"start\":3726180,\"end\":3728750,\"confidence\":0.83582219999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd sit in your first night dorm.\",\"start\":3728750,\"end\":3729870,\"confidence\":0.75253946000000004890040372629300691187381744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm.\",\"start\":3729970,\"end\":3730860,\"confidence\":0.710659900000000011033307600882835686206817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they'd isolate you to your dorm?\",\"start\":3732770,\"end\":3734930,\"confidence\":0.67801089999999997193214085200452245771884918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That would run for about a week.\",\"start\":3735010,\"end\":3736230,\"confidence\":0.8597182599999999563777919320273213088512420654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just stay in your dorm for about a week and you weren't allowed any facilities.\",\"start\":3736230,\"end\":3738760,\"confidence\":0.5398996499999999532093397647258825600147247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You weren't allowed out.\",\"start\":3739510,\"end\":3743770,\"confidence\":0.6653086999999999751054247099091298878192901611328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no worries.\",\"start\":3743770,\"end\":3744980,\"confidence\":0.75266109999999997182129618522594682872295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So again, it's the same question, but now this is in relation to the physical abuse.\",\"start\":3747190,\"end\":3751880,\"confidence\":0.52854279999999997929904793636524118483066558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"How often did the physical abuse occur, and did it ever change or become worse?\",\"start\":3754061,\"end\":3758620,\"confidence\":0.7703216999999999980985876391059719026088714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, it was\\u2014 it occurred all the time, but it never changed and never got worse.\",\"start\":3759269,\"end\":3762714,\"confidence\":0.6609669000000000238514985539950430393218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was all just the same kind of thing.\",\"start\":3763758,\"end\":3765178,\"confidence\":0.5285615999999999647940285285585559904575347900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Basically, if you didn't do what they told you to do, then that's when the physical abuse happened.\",\"start\":3768610,\"end\":3774334,\"confidence\":0.86096899999999998431832182177458889782428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3775065,\"end\":3775309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And now it's the same question again.\",\"start\":3796741,\"end\":3798234,\"confidence\":0.652765299999999992763832779019139707088470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm sorry, but if it may come, it may be a bit tedious, but would you be\\u2014 can you Please describe how often the sexual abuse would occur and did it ever change or become worse?\",\"start\":3798283,\"end\":3811479,\"confidence\":0.7817688000000000414502210333012044429779052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It happened quite a lot, but it never changed, never got worse.\",\"start\":3813706,\"end\":3816188,\"confidence\":0.66557239999999995294643895249464549124240875244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just always the same kind of thing.\",\"start\":3817439,\"end\":3818781,\"confidence\":0.61487740000000001838742491599987260997295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's always the same kind of thing.\",\"start\":3818977,\"end\":3822218,\"confidence\":0.53576772999999999758102831037831492722034454345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"St. Ninian's has a lot of wee, like, you explain it, secret passages in it.\",\"start\":3834072,\"end\":3840045,\"confidence\":0.861816099999999973846342982142232358455657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages?\",\"start\":3840912,\"end\":3841924,\"confidence\":0.820508699999999979723952492349781095981597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, there's a lot of wee secrets.\",\"start\":3842117,\"end\":3844830,\"confidence\":0.68932409999999999516973048230283893644809722900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You opened up a wee bit in the wall and it was like a spiral staircase going down and up and things like that.\",\"start\":3844910,\"end\":3850193,\"confidence\":0.84746580000000004684324039772036485373973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was any of these secret passages, was any of them connected to the Dalms?\",\"start\":3851028,\"end\":3854689,\"confidence\":0.878538400000000052614268497563898563385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, one was connected.\",\"start\":3855063,\"end\":3857865,\"confidence\":0.72825379999999995117576645498047582805156707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just remembered this one was connected to dorm 12, and that was the first dorm I was put in.\",\"start\":3858203,\"end\":3862406,\"confidence\":0.86559790000000003118429958703927695751190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever go into through this secret passage?\",\"start\":3870533,\"end\":3872404,\"confidence\":0.86068750000000004973799150320701301097869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you\\u2014 and do you know where this secret passage led to from dorm 12?\",\"start\":3872469,\"end\":3877356,\"confidence\":0.891116699999999983816678650327958166599273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it went up to the quarters, like the Christian Brothers quarters, and finally it was quite right about the place, but there wasn't just one, there were umpteen, it went to different areas.\",\"start\":3878016,\"end\":3889170,\"confidence\":0.71860950000000001214317535414011217653751373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, but the one in Dom 12, where Dom 12 was, that can you\\u2014 up these passages, we're up these wee stairs and things like that, and out and along, it led to Brother Farrell's room.\",\"start\":3889420,\"end\":3901140,\"confidence\":0.863596559999999957568661557161249220371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It led to Brother Farrell's room, not just the Christian Brothers' quarter as a whole, just\\u2014 aye, not just in the whole, but his room was up in that area.\",\"start\":3901140,\"end\":3910850,\"confidence\":0.91519450000000002187761083405348472297191619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where he slept because it was a big house.\",\"start\":3911660,\"end\":3913797,\"confidence\":0.77852756000000000735639105187146924436092376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it was a big, big house.\",\"start\":3914040,\"end\":3915401,\"confidence\":0.5774993299999999774030357002629898488521575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it's not a big mansion thing, I mean, a big gold mansion.\",\"start\":3916259,\"end\":3919369,\"confidence\":0.6544218699999999611094381180009804666042327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One of the times when I was first in there, I was in dorm 12.\",\"start\":3921090,\"end\":3925100,\"confidence\":0.896610200000000023834445528336800634860992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's where they get put in, dorm 12.\",\"start\":3925164,\"end\":3926716,\"confidence\":0.79793409999999997950226315879262983798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3927185,\"end\":3927428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I think it was a couple of nights after I was in, I woke up with somebody sitting at the bottom of me and saying it was okay and patting me.\",\"start\":3927573,\"end\":3937905,\"confidence\":0.53501385000000001301856400459655560553073883056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apologies, Matthew, one moment.\",\"start\":3942806,\"end\":3944610,\"confidence\":0.6430930999999999730931676822365261614322662353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, he woke up.\",\"start\":3954800,\"end\":3955548,\"confidence\":0.611963999999999952450480122934095561504364013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple of nights I'd wake up with someone at the bottom of my bed.\",\"start\":3958205,\"end\":3960810,\"confidence\":0.63349219999999994978878703477676026523113250732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They would be patting me and telling me that it was okay.\",\"start\":3960956,\"end\":3963125,\"confidence\":0.5075846299999999811092266099876724183559417724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else?\",\"start\":3964954,\"end\":3965372,\"confidence\":0.7471881000000000216942908082273788750171661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else was that?\",\"start\":3965501,\"end\":3967832,\"confidence\":0.7891462000000000198696170627954415977001190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a black robe on, right?\",\"start\":3968008,\"end\":3969793,\"confidence\":0.88298069999999995172146327604423277080059051513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, was dressed in black and he was dressed in black.\",\"start\":3969921,\"end\":3973095,\"confidence\":0.74071586000000000371557007383671589195728302001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Christian brows are always\\u2014 I don't wear black robes.\",\"start\":3973410,\"end\":3975861,\"confidence\":0.73477259999999999795505800648243166506290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you don't know who that person was?\",\"start\":3978535,\"end\":3980360,\"confidence\":0.60923713000000001560607643114053644239902496337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, but when I hang me\\u2014 when I woke up and the person was at the bed, I started screaming and kicking.\",\"start\":3980699,\"end\":3987802,\"confidence\":0.53452829999999995624904158830759115517139434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3988570,\"end\":3988750,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And one of the boys that was in the room jumped up, put the lights on.\",\"start\":3988799,\"end\":3992174,\"confidence\":0.8240517000000000535919753019697964191436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3993637,\"end\":3993946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there were nobody there.\",\"start\":3994028,\"end\":3995019,\"confidence\":0.5585437399999999552591134488466195762157440185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they put it in this dream kind of thing.\",\"start\":3996310,\"end\":3997910,\"confidence\":0.76036899999999996158095427745138294994831085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I thought it was a dream, but in later years I was gonna think myself, that was their dream.\",\"start\":3997959,\"end\":4001678,\"confidence\":0.68941520000000000578666004003025591373443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I mean, yeah, obviously, because you do the dormers, I think about the dormer up the passage with the roads, you know what I mean?\",\"start\":4001839,\"end\":4011134,\"confidence\":0.7992707500000000298001623377786017954349517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4011329,\"end\":4011589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you lead into the boot room, that one, or it could lead up to the quarters and the Christian Brothers And then after that, it's okay to apologise.\",\"start\":4011670,\"end\":4025098,\"confidence\":0.81299829999999995155945953229092992842197418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I just finished up saying I started kicking and screaming.\",\"start\":4046018,\"end\":4048419,\"confidence\":0.6463162000000000073640649134176783263683319091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4048516,\"end\":4051916,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but it wasn't.\",\"start\":4052399,\"end\":4054075,\"confidence\":0.5363691999999999904247260928968898952007293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I wasn't dreaming.\",\"start\":4054540,\"end\":4055431,\"confidence\":0.6478325000000000333244543071486987173557281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there.\",\"start\":4055950,\"end\":4057183,\"confidence\":0.7767235599999999795528538015787489712238311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4057912,\"end\":4058399,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I've put, um, I put, then there was somebody there.\",\"start\":4058934,\"end\":4065502,\"confidence\":0.82661269999999997803996620859834365546703338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They was using the secret passage.\",\"start\":4065583,\"end\":4067275,\"confidence\":0.8200231000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and then what is it what you're going to continue to say?\",\"start\":4068601,\"end\":4072105,\"confidence\":0.69778406999999997850636646035127341747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"After that, the Brother Ryan, I met the next day, and he said to me, and I asked him what harm was done, I said to him, he said, you must have been dreaming and things like that.\",\"start\":4072494,\"end\":4083570,\"confidence\":0.716829900000000019844037524308077991008758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then they moved me, they moved me that next day, they moved me into another dormitory.\",\"start\":4084213,\"end\":4088834,\"confidence\":0.7917877399999999621371671310043893754482269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I was moved into a new dorm.\",\"start\":4097760,\"end\":4100217,\"confidence\":0.75306879999999998265280964915291406214237213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, he'd be sitting above my bed and patting me and saying everything's okay.\",\"start\":4100670,\"end\":4109171,\"confidence\":0.6722278999999999893333324507693760097026824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He put his hand under the COVID He put his hand under the COVID Hold on one second, let me go back.\",\"start\":4109736,\"end\":4115630,\"confidence\":0.8302111599999999480559154108050279319286346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I just went back and added that to where, um, you said, uh, one of the times when I was there, there was a couple of nights I would wake up with somebody at the bottom of my bed.\",\"start\":4127058,\"end\":4135813,\"confidence\":0.730323260000000029634747988893650472164154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They will be patting me, putting his hands under the COVID and telling me it was okay.\",\"start\":4135878,\"end\":4139595,\"confidence\":0.51194229999999996127968415748910047113895416259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, fantastic.\",\"start\":4140163,\"end\":4142307,\"confidence\":0.88616609999999995661568163995980285108089447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just gonna know, um, just adjust for punctuation and grammar, and then I'm going to read back to you that account, and then let me know if I've made any mistake or if there's anything what you'd like to add.\",\"start\":4142632,\"end\":4157204,\"confidence\":0.80911904999999995080628423238522373139858245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it happened quite a lot.\",\"start\":4175739,\"end\":4177185,\"confidence\":0.7544018599999999796779093230725266039371490478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It never changed or got worse.\",\"start\":4177346,\"end\":4178680,\"confidence\":0.839727340000000044284433897701092064380645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was always the same type of thing.\",\"start\":4178808,\"end\":4180302,\"confidence\":0.51921220000000001260076487596961669623851776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There were secret passages in St Ninian's.\",\"start\":4180897,\"end\":4182922,\"confidence\":0.8797319999999999584616716674645431339740753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One was connected to dorm 12, which was the first dorm I was put in.\",\"start\":4183307,\"end\":4186810,\"confidence\":0.9014191000000000286718204733915627002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went up to the Christian, went up to the Christian Ferals dorm.\",\"start\":4187710,\"end\":4191213,\"confidence\":0.91027789999999997316848521222709678113460540771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the times when I was first there, there were a couple of nights I would wake up up with someone at the bottom of my bed.\",\"start\":4192129,\"end\":4197609,\"confidence\":0.70970809999999995287822684986167587339878082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would be patting me, putting his hands under the covers and telling me it was okay.\",\"start\":4198075,\"end\":4201626,\"confidence\":0.51163849999999999607069867124664597213268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was dressed in all black robes, so I didn't know who they were.\",\"start\":4202252,\"end\":4204614,\"confidence\":0.73749315999999998094693864914006553590297698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I started kicking and screaming.\",\"start\":4205385,\"end\":4206815,\"confidence\":0.5385259000000000018104628907167352735996246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of the boys woke up and turned the lights on, but then there was nobody there.\",\"start\":4207153,\"end\":4210945,\"confidence\":0.61725850000000004325073632571729831397533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They said I was dreaming, but I wasn't dreaming.\",\"start\":4211507,\"end\":4213403,\"confidence\":0.59107655000000003386873004274093545973300933837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was somebody there, and they were using the secret passage.\",\"start\":4213596,\"end\":4217259,\"confidence\":0.85462146999999999419372898046276532113552093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next day I told, I told Brother Ryan, um, he told me, he told me I would have been dreaming and didn't see what I thought I saw.\",\"start\":4218159,\"end\":4235983,\"confidence\":0.62537399999999998545519019899074919521808624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the same day I was moved into a new dorm.\",\"start\":4236710,\"end\":4239843,\"confidence\":0.85194939999999996782520383931114338338375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything else?\",\"start\":4243065,\"end\":4244596,\"confidence\":0.80225979999999996739035168502596206963062286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's actually\\u2014 is there anything what you feel is relevant that you'd like to add?\",\"start\":4244676,\"end\":4249510,\"confidence\":0.78250229999999998398152456502430140972137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"[Speaker:DAVID] I don't think so, no.\",\"start\":4250478,\"end\":4265303,\"confidence\":0.6191162999999999527744876104407012462615966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now it is going to be, now the next question.\",\"start\":4275121,\"end\":4278063,\"confidence\":0.77403516000000005536918479265295900404453277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Gonna have to be relayed in relation to all of the abuse that you was a victim of and experienced.\",\"start\":4279256,\"end\":4285537,\"confidence\":0.68531823000000002821252564899623394012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So in relation to the emotional abuse, Matthew, are you able to recall what immediate effects you experienced from the emotional abuse?\",\"start\":4285682,\"end\":4295561,\"confidence\":0.55350905999999999718141907578683458268642425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this being any pain or injury, any fear, any shame, any sleeping problems, any bedwetting, running away, or behaviour or school changes?\",\"start\":4296445,\"end\":4306549,\"confidence\":0.75599395999999996487161979530355893075466156005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, well, basically all the cause I had\\u2014 fear and physical abuse, pain, running away.\",\"start\":4307148,\"end\":4317922,\"confidence\":0.84118634000000003236863221900421194732189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, the same question, but this time it's in relation to the physical abuse.\",\"start\":4329131,\"end\":4332364,\"confidence\":0.5091094000000000452388349003740586340427398681640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience upon being a victim of physical abuse?\",\"start\":4333132,\"end\":4337740,\"confidence\":0.53298009999999995667252505882061086595058441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What do you mean?\",\"start\":4338511,\"end\":4340727,\"confidence\":0.72944269999999999942730255497735925018787384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I, I do apologise because obviously it does seem a bit of a silly question.\",\"start\":4341867,\"end\":4346539,\"confidence\":0.58232559999999999877928757996414788067340850830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So when you was a victim of the physical abuse, um, and also witnessed any physical abuse, what immediate effects did you experience?\",\"start\":4347085,\"end\":4356141,\"confidence\":0.5101601000000000052381210480234585702419281005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fear, basically, feeling.\",\"start\":4359393,\"end\":4360679,\"confidence\":0.61485109999999998375841414599562995135784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you recall any serious injuries?\",\"start\":4365050,\"end\":4367428,\"confidence\":0.74033830000000000470805616714642383158206939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was ever inflicted?\",\"start\":4367493,\"end\":4369068,\"confidence\":0.64732359999999999899955582804977893829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never, never serious injuries, no, never any serious injuries.\",\"start\":4369823,\"end\":4372893,\"confidence\":0.50865199999999999302957576219341717660427093505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was nothing that leaves a graze on you, you know what I mean?\",\"start\":4373359,\"end\":4376341,\"confidence\":0.64081854000000004756287808049819432199001312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you'd say that you felt fear as an immediate effect of the physical abuse?\",\"start\":4380505,\"end\":4383888,\"confidence\":0.68716942999999996999349605175666511058807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, feelin'\\u2014 bedwetting.\",\"start\":4384785,\"end\":4389412,\"confidence\":0.66089772999999996105913169230916537344455718994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, you did wet the bed because it knocked me in.\",\"start\":4389557,\"end\":4391385,\"confidence\":0.5001644499999999826655994183965958654880523681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4394049,\"end\":4397480,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then again, this is in relation to the sexual abuse.\",\"start\":4400373,\"end\":4403770,\"confidence\":0.6577539999999999498214720006217248737812042236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What immediate effects did you experience when you were a victim of the sexual abuse?\",\"start\":4405123,\"end\":4409582,\"confidence\":0.6602523000000000141795908348285593092441558837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":4412172,\"end\":4413634,\"confidence\":0.52155479999999998508286580545245669782161712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't just say, but I don't know.\",\"start\":4415320,\"end\":4417357,\"confidence\":0.603702549999999948937556837336160242557525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can't remember?\",\"start\":4421174,\"end\":4421934,\"confidence\":0.5209460999999999675225126338773407042026519775390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no worries.\",\"start\":4424129,\"end\":4424465,\"confidence\":0.6234944000000000041694647734402678906917572021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just\\u2014 I don't know, I can't remember.\",\"start\":4424532,\"end\":4425863,\"confidence\":0.54558545000000002733742121563409455120563507080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So in relation to all of the abuse, being emotional, physical, and sexual, did anyone witness it, know about it, or experience anything similar?\",\"start\":4428399,\"end\":4437307,\"confidence\":0.677498500000000003495870259939692914485931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, everybody did.\",\"start\":4438582,\"end\":4439538,\"confidence\":0.63463575000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Or the\\u2014 mostly all the boys and the police did.\",\"start\":4440494,\"end\":4442422,\"confidence\":0.69999460000000002235509555248427204787731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, witnessed and things like that.\",\"start\":4442681,\"end\":4444480,\"confidence\":0.77156645000000001477502564739552326500415802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All the boys experienced or witnessed it?\",\"start\":4447473,\"end\":4449336,\"confidence\":0.8392721400000000553376366951852105557918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4449741,\"end\":4450309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the staff witnessed or knew about any of it?\",\"start\":4456698,\"end\":4459777,\"confidence\":0.82433809999999996254160805619903840124607086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff witnesses as well.\",\"start\":4460247,\"end\":4461576,\"confidence\":0.859664140000000021046844267402775585651397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They witnessed it, yeah.\",\"start\":4461786,\"end\":4462710,\"confidence\":0.70578640000000003595914677134715020656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next question is, Matthew, did you tell anyone or try to get any help?\",\"start\":4469334,\"end\":4473946,\"confidence\":0.83774409999999999154596252992632798850536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I told my parents and things like that.\",\"start\":4475213,\"end\":4477000,\"confidence\":0.7759344999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What response did you receive from your parents?\",\"start\":4484270,\"end\":4486454,\"confidence\":0.8117531000000000052096993385930545628070831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were quite angry about it.\",\"start\":4487571,\"end\":4488897,\"confidence\":0.74729520000000004831264277527225203812122344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They phoned up and they They went up to the place.\",\"start\":4489593,\"end\":4491865,\"confidence\":0.67217300000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They rang and physically went to the place?\",\"start\":4496716,\"end\":4498951,\"confidence\":0.83128846000000000682206291457987390458583831787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, yeah, because obviously not feeling believe me.\",\"start\":4499691,\"end\":4505544,\"confidence\":0.73890230000000001187032694360823370516300201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I was just seeing it for any reason.\",\"start\":4505803,\"end\":4507846,\"confidence\":0.770239530000000005571791916736401617527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So following, um, following your parents ringing in, um, and then turning up to the place, what happened?\",\"start\":4510770,\"end\":4517748,\"confidence\":0.87141570000000001527951098978519439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Basically, they just, yeah, talked their way around about it.\",\"start\":4520603,\"end\":4522212,\"confidence\":0.75707080000000004371685236037592403590679168701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They spoke that they said it was business as usual and things like that.\",\"start\":4522798,\"end\":4525562,\"confidence\":0.80303380000000001981419472940615378320217132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was making things up and\\u2014 Yeah.\",\"start\":4526050,\"end\":4539902,\"confidence\":0.64747465000000004042846057927818037569522857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Now, this is the final question in relation to your time at St Ninian's, and obviously it's going to be a bit and peculiar because you haven't had any other placements.\",\"start\":4543546,\"end\":4552355,\"confidence\":0.66026335999999996584364225782337598502635955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But what was different about this placement compared to the others?\",\"start\":4552759,\"end\":4555568,\"confidence\":0.8418436000000000252185827775974757969379425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'd more phrase this question as, what, what was different being at St Ninian's compared to being within your parents' care?\",\"start\":4555762,\"end\":4568012,\"confidence\":0.78374182999999997267792650745832361280918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A completely different atmosphere, completely different atmosphere, a completely different thing.\",\"start\":4569822,\"end\":4574184,\"confidence\":0.672429100000000001813305061659775674343109130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, it wasn't a loving place to be in.\",\"start\":4575525,\"end\":4577716,\"confidence\":0.77357650000000000023447910280083306133747100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, that's basically how it was.\",\"start\":4585792,\"end\":4587098,\"confidence\":0.7005869000000000124117605082574300467967987060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just basically, it wasn't a loving place.\",\"start\":4587162,\"end\":4588484,\"confidence\":0.8568219999999999725304178355145268142223358154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it was a\\u2014 it was an awful experience.\",\"start\":4588613,\"end\":4591015,\"confidence\":0.94860643000000000046867398850736208260059356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it was something that I hadn't experienced before, and it's basically\\u2014 it's run me all my life because For me, I feel I have any respect for authority or anything like that, any authority I have any respect for it.\",\"start\":4592199,\"end\":4608645,\"confidence\":0.660051399999999954815166347543708980083465576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I mean, I rebel against it.\",\"start\":4610935,\"end\":4613194,\"confidence\":0.5569083999999999701202568758162669837474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just going to cheque for punctuation and grammar, then I'll relay back to you what I have and if if there's anything that I've missed or you'd like to add, just let me know.\",\"start\":4620676,\"end\":4630680,\"confidence\":0.76043355000000001364668378300848416984081268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was completely different atmosphere from when I was at home.\",\"start\":4631220,\"end\":4634790,\"confidence\":0.65173069999999999613038426105049438774585723876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It wasn't a loving place to be in.\",\"start\":4634900,\"end\":4636920,\"confidence\":0.8552958999999999978314235704601742327213287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was an awful experience, something I hadn't experienced before.\",\"start\":4636920,\"end\":4640080,\"confidence\":0.95918815999999995636215999184059910476207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I have no respect for authority now because of this.\",\"start\":4640340,\"end\":4643260,\"confidence\":0.9662732000000000542883071830146946012973785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebel against any authority.\",\"start\":4643260,\"end\":4646350,\"confidence\":0.7380600999999999967116082189022563397884368896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4647680,\"end\":4648080,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything what you'd like to add there?\",\"start\":4648080,\"end\":4649620,\"confidence\":0.91805879999999995266790620007668621838092803955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, Matthew.\",\"start\":4649900,\"end\":4653460,\"confidence\":0.5860467000000000314940962198306806385517120361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, so now next year, just on to people involved, reporting, and institutional knowledge.\",\"start\":4653460,\"end\":4656740,\"confidence\":0.64754783999999998567176362485042773187160491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So within your time in St Ninian's, who were the main people responsible for the abuse?\",\"start\":4658877,\"end\":4666082,\"confidence\":0.6271528600000000341907480105874128639698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, the ones I gave you.\",\"start\":4667380,\"end\":4668368,\"confidence\":0.70630910000000002302300572409876622259616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Brother Ryan, Brother Farrell.\",\"start\":4670200,\"end\":4672489,\"confidence\":0.91341174000000002752841510300640948116779327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Kelly.\",\"start\":4672731,\"end\":4673698,\"confidence\":0.71803249999999996244781641507870517671108245849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Brother Kelly.\",\"start\":4676020,\"end\":4677294,\"confidence\":0.804900350000000042172132452833466231822967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the guy, Kevin.\",\"start\":4678020,\"end\":4678998,\"confidence\":0.7464212999999999542666273555369116365909576416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Kevin.\",\"start\":4679928,\"end\":4680271,\"confidence\":0.7931661599999999534560402025817893445491790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll try to remember his name.\",\"start\":4680320,\"end\":4681543,\"confidence\":0.83319730000000002956284106403472833335399627685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his name anymore.\",\"start\":4681657,\"end\":4682881,\"confidence\":0.76660479999999997513526750481105409562587738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's okay if you can't remember his name.\",\"start\":4685443,\"end\":4688199,\"confidence\":0.6277970699999999570906084045418538153171539306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what will happen is that when other people who are applying for the Scottish redress, and if there's ever been anyone who's also gone to St Ninian's and they've done their witness statement, if they mention this teacher and they give the nickname\\u2014 because it does ask for us to take nicknames\\u2014 if there's obviously another person makes a record of Caveman man, then obviously they'll be able to reference your witness statement as well, being this caveman, and then they may end up actually having a name for him or knowing what his role was.\",\"start\":4688327,\"end\":4721030,\"confidence\":0.8459450600000000264344635070301592350006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know his name, but I just kind of get it in my head, you know what I mean?\",\"start\":4721330,\"end\":4724190,\"confidence\":0.75926959999999998895958697175956331193447113037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But yeah, of course, that's fine.\",\"start\":4724830,\"end\":4726000,\"confidence\":0.768115199999999997970689946669153869152069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember any descriptive features about caveman that must be a reason as to why you called him?\",\"start\":4726410,\"end\":4730220,\"confidence\":0.88571315999999999934999550532666034996509552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can\\u2014 a longer hair, they had a big beard, long hair, and the storey was that He gave up his house and went and lived in a cave.\",\"start\":4730510,\"end\":4739234,\"confidence\":0.818654360000000025365807232446968555450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I mean?\",\"start\":4739428,\"end\":4741538,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's, yeah, he's getting the caveman and things like that.\",\"start\":4741586,\"end\":4744308,\"confidence\":0.8397561000000000053233861763146705925464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, yeah, I just put caveman teacher, long hair, big beard.\",\"start\":4745655,\"end\":4753320,\"confidence\":0.64045392999999994909643419305211864411830902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The storey was he gave up his house and went to live in a cave, hence the name caveman.\",\"start\":4753400,\"end\":4758015,\"confidence\":0.74000529999999997698978404514491558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4759280,\"end\":4759457,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":4759859,\"end\":4760423,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question will be, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4761148,\"end\":4765994,\"confidence\":0.58447810000000000041353587221237830817699432373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all the time.\",\"start\":4766759,\"end\":4767525,\"confidence\":0.635417340000000052668838179670274257659912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what type of abuse did you witness?\",\"start\":4769928,\"end\":4772263,\"confidence\":0.66484639999999994852686313606682233512401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hitting and holding down and hitting with the same as me, cane or your plumsaw, or getting kicked or punished.\",\"start\":4772734,\"end\":4782080,\"confidence\":0.61578745000000001397211235598661005496978759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Is there any other form of abuse what you witnessed, like any emotional abuse, any physical abuse?\",\"start\":4784417,\"end\":4791808,\"confidence\":0.6423455000000000136850530907395295798778533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Any sexual abuse, any neglect?\",\"start\":4792500,\"end\":4793979,\"confidence\":0.69015879999999996119441902919788844883441925048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sexual abuse, when I seen in the room and things like that, I remember.\",\"start\":4794207,\"end\":4800730,\"confidence\":0.7546703999999999634695768691017292439937591552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4802237,\"end\":4802836,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do you believe staff or the institution knew or should have known what was happening?\",\"start\":4809175,\"end\":4815588,\"confidence\":0.53968053999999998637804310419596731662750244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because they were all here, innit?\",\"start\":4816753,\"end\":4817983,\"confidence\":0.82887655000000004523741381490253843367099761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all They knew what was going on.\",\"start\":4818048,\"end\":4822213,\"confidence\":0.7267004999999999714788145865895785391330718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":4823602,\"end\":4826787,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged?\",\"start\":4828266,\"end\":4830277,\"confidence\":0.61956453000000000219671392187592573463916778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So say if you wanted to obviously make a complaint, say if you went to, um, a teacher who you thought was a trusted adult and you wanted to make a complaint about said Brother Ryan or Caveman or Brother Kelly, did they ever try to stop you and refrain you from making complaints to someone?\",\"start\":4834872,\"end\":4851685,\"confidence\":0.60159010000000001650022340982104651629924774169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They would take the complaint off you, but there was nothing ever done about it.\",\"start\":4852843,\"end\":4855426,\"confidence\":0.7097887000000000501387376061757095158100128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would just say, I'll look into that.\",\"start\":4856078,\"end\":4857315,\"confidence\":0.82771110000000003292797146059456281363964080810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was nothing ever done about it.\",\"start\":4857381,\"end\":4858537,\"confidence\":0.71472776000000004525958274825825355947017669677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, whenever you made a complaint, did you ever receive a punishment for making a complaint?\",\"start\":4870406,\"end\":4874835,\"confidence\":0.62235399999999996278887692824355326592922210693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd die.\",\"start\":4879067,\"end\":4880070,\"confidence\":0.64237683999999994899354760491405613720417022705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sometimes you'd make a complaint, they would tell you, not mean like, you're just a troublemaker.\",\"start\":4880135,\"end\":4884895,\"confidence\":0.67935824000000000211230144486762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you know what I mean?\",\"start\":4886040,\"end\":4886429,\"confidence\":0.633591950000000014853185348329134285449981689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'd just be a troublemaker and you'd be getting punished for it.\",\"start\":4886478,\"end\":4889076,\"confidence\":0.93339119999999997645545590785332024097442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, you would lose your, like, your money allowance or something like that.\",\"start\":4889304,\"end\":4893380,\"confidence\":0.616822360000000013968701750854961574077606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take away your tuck money.\",\"start\":4904309,\"end\":4905258,\"confidence\":0.6358325000000000226663132707471959292888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what they do?\",\"start\":4905658,\"end\":4906656,\"confidence\":0.7816314699999999948687445794348604977130889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just the other thing as well.\",\"start\":4908706,\"end\":4910104,\"confidence\":0.71226730000000004761062655234127305448055267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They tell you in your room, in your dorm, don't commit your dorm, stay in your dorm and things like that.\",\"start\":4910329,\"end\":4914026,\"confidence\":0.7558384000000000213503881241194903850555419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No watching TV and take away privileges because they said you would just be a troublemaker.\",\"start\":4915055,\"end\":4920645,\"confidence\":0.93132084999999997787512029390200041234493255615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":4920710,\"end\":4923825,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4926198,\"end\":4929393,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You mean moved?\",\"start\":4931044,\"end\":4931688,\"confidence\":0.73892239999999997923652017561835236847400665283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would have said yeah, with the relationship moved, as you stated.\",\"start\":4932798,\"end\":4936628,\"confidence\":0.88990164000000004929091801386675797402858734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know when you woke up in the middle of the night, um, with the person at the end of the bed?\",\"start\":4936837,\"end\":4942125,\"confidence\":0.84513234999999997665298678839462809264659881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4942948,\"end\":4943125,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then you told Brother Ryan about it?\",\"start\":4943367,\"end\":4944901,\"confidence\":0.78909119999999999262030314639559946954250335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that was moved, didn't he, Dom?\",\"start\":4945289,\"end\":4946419,\"confidence\":0.79825365999999997601577206296497024595737457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Another Dom?\",\"start\":4946580,\"end\":4947113,\"confidence\":0.837452349999999956509100229595787823200225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I was moved out of my first home when I told Brother Ryan of the man at the end of my bed in the middle of the night.\",\"start\":4970856,\"end\":4976029,\"confidence\":0.7401058000000000358653551302268169820308685302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4976970,\"end\":4977871,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And finally, in relation to people involved, have you ever reported the abuse to the police?\",\"start\":4978612,\"end\":4983088,\"confidence\":0.5423019000000000033878677641041576862335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"An inquiry, a professional, or any authority?\",\"start\":4983654,\"end\":4986379,\"confidence\":0.80359864000000003070312004638253711163997650146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The only person I ever reported is my mother and father.\",\"start\":4987466,\"end\":4989672,\"confidence\":0.53915732999999999019991037130239419639110565185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":4997359,\"end\":4998151,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next is the movement between placements and leaving care, and I know obviously you've only been to the one, and so again, were the reasons ever explained to you why you was put in sentences?\",\"start\":5000818,\"end\":5011673,\"confidence\":0.75274249999999998106403609199333004653453826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, really, no, no, I recall I'd probably been explained to my mother and father and things like that.\",\"start\":5013510,\"end\":5018344,\"confidence\":0.69329359999999995434194488552748225629329681396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was just because I was playing truant to school and things like that.\",\"start\":5018521,\"end\":5022344,\"confidence\":0.64803029999999994803516756292083300650119781494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5022880,\"end\":5025672,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you\\u2014 did you ever run away, refuse to return, or ask to be moved?\",\"start\":5034431,\"end\":5038648,\"confidence\":0.71787769999999995196304780620266683399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did run away.\",\"start\":5039606,\"end\":5040445,\"confidence\":0.75904640000000000998880977931548841297626495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened?\",\"start\":5042450,\"end\":5042965,\"confidence\":0.670502200000000048163428800762630999088287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I got caught with a guy in the morning, CID, in the morning, taking his bike to St. Ians.\",\"start\":5043835,\"end\":5048009,\"confidence\":0.82719489999999995522017570692696608603000640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I was up his back of bed and straight into the main hall.\",\"start\":5048927,\"end\":5052021,\"confidence\":0.8212905999999999817617890585097484290599822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was up in lodges for a week and a half, 2 weeks.\",\"start\":5055002,\"end\":5057826,\"confidence\":0.7125044000000000377070819013169966638088226318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was taken to the main hall for punishment?\",\"start\":5059113,\"end\":5060548,\"confidence\":0.54866873999999998812171497775125317275524139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then did you say he was isolated for 2 or 3 weeks?\",\"start\":5062162,\"end\":5064450,\"confidence\":0.78880304000000001085624035113141871988773345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5064795,\"end\":5064944,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're now allowed home at the weekend.\",\"start\":5067972,\"end\":5069352,\"confidence\":0.632036269999999955615521685103885829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You have your weekend leave.\",\"start\":5069452,\"end\":5070450,\"confidence\":0.83796245000000002534079612814821302890777587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the final question in relation to this section is, when and at what age did you leave care?\",\"start\":5074530,\"end\":5079660,\"confidence\":0.886789260000000023609345589648000895977020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was about 11.\",\"start\":5082310,\"end\":5083205,\"confidence\":0.854861300000000046139803089317865669727325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was here about 14 months, so about 12 or 13 or something.\",\"start\":5083400,\"end\":5086461,\"confidence\":0.90630129999999997636450643767602741718292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"12 or 13.\",\"start\":5088541,\"end\":5089347,\"confidence\":0.81716679999999997097148707325686700642108917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was your circumstances after this?\",\"start\":5091279,\"end\":5093555,\"confidence\":0.86157589999999995011847886416944675147533416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just went back to school.\",\"start\":5094775,\"end\":5096206,\"confidence\":0.69309973999999996419063563735107891261577606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And to live with your family?\",\"start\":5098550,\"end\":5100274,\"confidence\":0.700647229999999954230816001654602587223052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I joined school in second year, second year or third year.\",\"start\":5100451,\"end\":5103578,\"confidence\":0.90662180000000003321503072584164328873157501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left school in first year and I think I joined it back in second year or third year, I think maybe it was.\",\"start\":5105143,\"end\":5109494,\"confidence\":0.88140534999999997634034798466018401086330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My first year and returned.\",\"start\":5115929,\"end\":5118381,\"confidence\":0.7811498599999999736809286332572810351848602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In my second year.\",\"start\":5120627,\"end\":5121962,\"confidence\":0.77906649999999999511857140532811172306537628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So next it's going to be the impact, um, that what occurred has had on your life as a whole.\",\"start\":5127040,\"end\":5132215,\"confidence\":0.7383707999999999938012251732288859784603118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time?\",\"start\":5132938,\"end\":5135494,\"confidence\":0.826863349999999996953192749060690402984619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I became a sad and I was in denial.\",\"start\":5138616,\"end\":5140502,\"confidence\":0.8617993999999999932271066427347250282764434814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so how did it affect, um, your feeling of safety of trust, your confidence.\",\"start\":5141380,\"end\":5148521,\"confidence\":0.820110600000000022902213459019549190998077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't feel safe or trust.\",\"start\":5148859,\"end\":5151546,\"confidence\":0.85632724000000004505039896685048006474971771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I didn't feel it at all.\",\"start\":5152672,\"end\":5153557,\"confidence\":0.7180227599999999821278606759733520448207855224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was horrible.\",\"start\":5153606,\"end\":5155668,\"confidence\":0.96753949999999999675992512493394315242767333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As I say, it was just somewhere you didn't want to be.\",\"start\":5155716,\"end\":5158504,\"confidence\":0.63183990000000000986091208687867037951946258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You didn't want to go back, you know what I mean?\",\"start\":5163792,\"end\":5165395,\"confidence\":0.526113449999999982509280016529373824596405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said a few times to my mother and father I wasn't getting back, but he told me I have to go back, so I had to go back.\",\"start\":5165509,\"end\":5171348,\"confidence\":0.56333869999999997002504414922441355884075164794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, but I never felt so\\u2014 I never felt safe or had any trust.\",\"start\":5192965,\"end\":5196638,\"confidence\":0.6345112299999999816435547472792677581310272216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5196735,\"end\":5197328,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5197938,\"end\":5201916,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my Mum and Dad, but they said I had to go back, so I did.\",\"start\":5202494,\"end\":5205528,\"confidence\":0.68156720000000003967244310842943377792835235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you remember how the experience affected your sleep and your behaviour?\",\"start\":5211489,\"end\":5217194,\"confidence\":0.73846889999999998366320141940377652645111083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It affected my behaviour in a big way, you know, because I couldn't sleep.\",\"start\":5218532,\"end\":5224078,\"confidence\":0.87112219999999995767581140171387232840061187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, I was anxious all the time.\",\"start\":5226093,\"end\":5227561,\"confidence\":0.6054210700000000056064664022414945065975189208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Couldn't sleep.\",\"start\":5233300,\"end\":5235204,\"confidence\":0.787488039999999944740238788654096424579620361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anxious all the time.\",\"start\":5235822,\"end\":5236913,\"confidence\":0.63659560000000003920916924471384845674037933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5238270,\"end\":5240831,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say it ever affected any of your relationships or your ability to speak up?\",\"start\":5245470,\"end\":5249146,\"confidence\":0.73553769999999996098694055035593919456005096435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would say it has.\",\"start\":5250328,\"end\":5251364,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would say it has.\",\"start\":5251575,\"end\":5252255,\"confidence\":0.72510850000000004467182179723749868571758270263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to say in what way it's affected your relationships and your ability to speak up?\",\"start\":5262080,\"end\":5269189,\"confidence\":0.7295379600000000408499545301310718059539794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, my wife, I was married and I got divorced because I drank while I was staying, because I was dependent on drinking and things like that.\",\"start\":5270544,\"end\":5280444,\"confidence\":0.71213764000000001619383738216129131615161895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, I've written a bit on, you know what I mean, it just affected nearly all my relationships because I just can't enjoy all the relationships, you know what I mean.\",\"start\":5282082,\"end\":5299728,\"confidence\":0.90251570000000003179962959620752371847629547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5300697,\"end\":5300858,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust him.\",\"start\":5307323,\"end\":5308140,\"confidence\":0.89052319999999995925321627510129474103450775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm just gonna cheque for punctuation and grammar, and then I'm gonna relay back to you what I have, and just let me know if there's anything that I've missed or if there's anything that we'd like to add.\",\"start\":5317706,\"end\":5326288,\"confidence\":0.8284492500000000259063881458132527768611907958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Such part: I never felt safe.\",\"start\":5327340,\"end\":5328322,\"confidence\":0.79570079999999998587867366950376890599727630615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never felt safe or had any trust.\",\"start\":5328502,\"end\":5330255,\"confidence\":0.867553800000000041592329580453224480152130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was horrible.\",\"start\":5330320,\"end\":5330959,\"confidence\":0.9568409300000000339281314154504798352718353271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I say, it was somewhere you didn't want to be or a place you wanted to go back to.\",\"start\":5331057,\"end\":5335538,\"confidence\":0.569728000000000012192913345643319189548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said this to my mum and dad, but they said I had to go back, so I did.\",\"start\":5336008,\"end\":5338956,\"confidence\":0.696762740000000047047024054336361587047576904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It affected my behaviour in a big way.\",\"start\":5339620,\"end\":5342865,\"confidence\":0.90892600000000001170263885796885006129741668701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't sleep.\",\"start\":5342946,\"end\":5343669,\"confidence\":0.8302405999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was anxious all the time.\",\"start\":5344151,\"end\":5345291,\"confidence\":0.73059689999999999354685087382677011191844940185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm anxious all the time.\",\"start\":5345420,\"end\":5346545,\"confidence\":0.83442103999999994723424379117204807698726654052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would say that it's affected my relationships and my ability to speak up.\",\"start\":5346962,\"end\":5350275,\"confidence\":0.6392166599999999920811433185008354485034942626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was married and got divorced because of the drink.\",\"start\":5354645,\"end\":5356728,\"confidence\":0.76170349999999997780975036221207119524478912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everything what went on was a factor of this.\",\"start\":5356877,\"end\":5359295,\"confidence\":0.7399970000000000158735247168806381523609161376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't really hold any relationships because of my experience.\",\"start\":5359455,\"end\":5362399,\"confidence\":0.84955685999999996926845824418705888092517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't trust anyone, so it makes it difficult.\",\"start\":5362833,\"end\":5365181,\"confidence\":0.94248410000000004682618737206212244927883148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that correct, or is there anything what you'd like me to change?\",\"start\":5369722,\"end\":5372036,\"confidence\":0.833172559999999950974824969307519495487213134765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fine, no problem.\",\"start\":5373981,\"end\":5375186,\"confidence\":0.5092963999999999824552787686116062104701995849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So next, the next question is, how has it affected your mental health, this including any anxiety, depression, trauma symptoms panic, flashbacks, nightmares, self-harm, or any suicidal thoughts?\",\"start\":5375813,\"end\":5389110,\"confidence\":0.62218689999999998718749338877387344837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5390303,\"end\":5391930,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had flashbacks about it.\",\"start\":5392076,\"end\":5393929,\"confidence\":0.52422939999999995652757434072555042803287506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mental health-wise, it's affected me, you know what I mean?\",\"start\":5395669,\"end\":5404833,\"confidence\":0.69522523999999996657805922950501553714275360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But yeah, I don't know.\",\"start\":5405398,\"end\":5409697,\"confidence\":0.61368202999999998947799895177013240754604339599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like to tell you the truth.\",\"start\":5409923,\"end\":5410618,\"confidence\":0.61844456000000003204064569217734970152378082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know how it's affected me.\",\"start\":5412318,\"end\":5413674,\"confidence\":0.62589466999999998630954678446869365870952606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's affected me in a good way, but how it's affected me\\u2014 Yeah, so I just put I had flashbacks about it.\",\"start\":5419110,\"end\":5429036,\"confidence\":0.5342676600000000330936700265738181769847869873046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Mental health-wise, it has affected me.\",\"start\":5429149,\"end\":5430854,\"confidence\":0.80876859999999994865760299944668076932430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what else to tell you.\",\"start\":5431401,\"end\":5432688,\"confidence\":0.50771120000000002914219976446474902331829071044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't say how it's affected me, but it's all been in a bad way.\",\"start\":5433026,\"end\":5435905,\"confidence\":0.881576200000000032019897844293154776096343994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even right now, talking about the news, giving me flashbacks.\",\"start\":5438011,\"end\":5440401,\"confidence\":0.7396603999999999956571627990342676639556884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's affecting me, feel what I'm talking about.\",\"start\":5441881,\"end\":5444093,\"confidence\":0.5623612000000000055166538004414178431034088134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's bringing back bad memories.\",\"start\":5446156,\"end\":5447272,\"confidence\":0.9196743400000000345784201272181235253810882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do apologise for that.\",\"start\":5448340,\"end\":5449407,\"confidence\":0.584142799999999962068386594182811677455902099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, I know, it's fine.\",\"start\":5449488,\"end\":5450394,\"confidence\":0.6263711499999999876564515943755395710468292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not your fault.\",\"start\":5450685,\"end\":5451769,\"confidence\":0.5435269000000000350070195054286159574985504150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's\\u2014 I'm just saying, even seeing it in the news, it's bringing back bad memories, what I mean.\",\"start\":5451850,\"end\":5456067,\"confidence\":0.84330212999999998313427340690395794808864593505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've also made a note of that, that within the moment of time I've taken the witness statement that obviously you're experiencing flashbacks and bringing up negative memories.\",\"start\":5460876,\"end\":5470679,\"confidence\":0.50491965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your physical health, Matthew?\",\"start\":5472700,\"end\":5474997,\"confidence\":0.7536410000000000053432813729159533977508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it affected your sleep?\",\"start\":5475093,\"end\":5476330,\"confidence\":0.6785284000000000315111492454889230430126190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any pain?\",\"start\":5476908,\"end\":5477439,\"confidence\":0.67387443999999996346872421781881712377071380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any alcohol or substance use?\",\"start\":5477631,\"end\":5479093,\"confidence\":0.75872689999999998189395000736112706363201141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol, yeah.\",\"start\":5479543,\"end\":5480668,\"confidence\":0.70128409999999996582431549541070125997066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, alcohol abuse.\",\"start\":5481149,\"end\":5481856,\"confidence\":0.79128103999999999107473058757022954523563385009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What, drug abuse too?\",\"start\":5484120,\"end\":5485140,\"confidence\":0.7347367399999999992843413565424270927906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you able to tell me what drugs you've taken in the past?\",\"start\":5486895,\"end\":5490130,\"confidence\":0.82665730000000003929727654394810087978839874267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, basically just like Valium, but jellies as they called them.\",\"start\":5490700,\"end\":5497610,\"confidence\":0.74871790000000004727809255200554616749286651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Jellies?\",\"start\":5498326,\"end\":5498798,\"confidence\":0.79527044000000002288430778207839466631412506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5499156,\"end\":5499172,\"confidence\":0.5266520999999999563812025371589697897434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What do you think about that?\",\"start\":5500278,\"end\":5501141,\"confidence\":0.82961260000000003334008624733542092144489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry to ask, but what are jellies?\",\"start\":5503040,\"end\":5505026,\"confidence\":0.63796989999999997866808598701027221977710723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm trying to think of the name of it now.\",\"start\":5507422,\"end\":5508816,\"confidence\":0.82309489999999996268087443240801803767681121826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't even say it.\",\"start\":5508962,\"end\":5509788,\"confidence\":0.53405959999999996767883203574456274509429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's a\\u2014 like a tablet thing, don't you think?\",\"start\":5511377,\"end\":5513987,\"confidence\":0.8595637000000000416122247770545072853565216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like an edible?\",\"start\":5515186,\"end\":5515835,\"confidence\":0.81845789999999996044977024212130345404148101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, they're in a wee egg, wee kind of egg thing, and it's liquid, is in it.\",\"start\":5517898,\"end\":5523479,\"confidence\":0.80874926000000002535017529226024635136127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what the drug would be called?\",\"start\":5527290,\"end\":5528907,\"confidence\":0.81747292999999998652782551289419643580913543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some type of thing.\",\"start\":5529425,\"end\":5530201,\"confidence\":0.63657624000000001540655603093910031020641326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it like, um, is it like a THC edible or anything like that?\",\"start\":5531447,\"end\":5537434,\"confidence\":0.9060871999999999815145201864652335643768310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't even think the name of the drug Yeah, that's fine.\",\"start\":5540290,\"end\":5543178,\"confidence\":0.55437890000000000778612729845917783677577972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other drugs what you, what you've taken?\",\"start\":5543472,\"end\":5545631,\"confidence\":0.7823112599999999527966565437964163720607757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, just Valium.\",\"start\":5546106,\"end\":5547218,\"confidence\":0.65196569999999998135109535724041052162647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just, just Valium and the jelly thing?\",\"start\":5547700,\"end\":5549229,\"confidence\":0.72082995999999999181540033532655797898769378662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's fine.\",\"start\":5549583,\"end\":5551387,\"confidence\":0.64683663999999996274681279828655533492565155029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've never seen anything like, you know, heroin.\",\"start\":5551741,\"end\":5554301,\"confidence\":0.70852130000000002052473746516625396907329559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've never seen it.\",\"start\":5554398,\"end\":5557038,\"confidence\":0.48302889999999998327240291473572142422199249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So you've never taken hard drugs like heroin?\",\"start\":5560196,\"end\":5562323,\"confidence\":0.5211892000000000191306526176049374043941497802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, coke and things like that.\",\"start\":5564007,\"end\":5565789,\"confidence\":0.577664729999999959630940793431363999843597412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, did you say you have taken cocaine or you haven't?\",\"start\":5573366,\"end\":5575508,\"confidence\":0.60323669999999995905426430908846668899059295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah, I've taken cocaine.\",\"start\":5575574,\"end\":5576768,\"confidence\":0.5353301999999999782886561661143787205219268798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":5576817,\"end\":5577912,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you say it's affected your sleep in any way?\",\"start\":5584847,\"end\":5587447,\"confidence\":0.6745094700000000553785639567649923264980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh yeah, I can't get any sleep.\",\"start\":5588254,\"end\":5589885,\"confidence\":0.8342817399999999938842165647656656801700592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And have you ever tried to seek medical attention in relation to your trouble sleeping?\",\"start\":5600139,\"end\":5604758,\"confidence\":0.54837729999999995644799355432041920721530914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've had a doctor, a doctor for my mental health.\",\"start\":5605495,\"end\":5608815,\"confidence\":0.8001186000000000131393562696757726371288299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5609505,\"end\":5611140,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When she prescribed me, yeah, I had the present, so Yeah, you know, hey, can you remember anything else what you've been prescribed by, um, either a mental health professional or just a normal professional?\",\"start\":5611830,\"end\":5637634,\"confidence\":0.773592049999999975540276864194311201572418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it's basically all just antidepressants.\",\"start\":5638555,\"end\":5640832,\"confidence\":0.48158909999999999218545099211041815578937530517578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5641284,\"end\":5641801,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has it affected your relationships?\",\"start\":5642738,\"end\":5644546,\"confidence\":0.7694672000000000178232539838063530623912811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Parenting, friendships, intimacy, trust, or isolation?\",\"start\":5645950,\"end\":5649268,\"confidence\":0.8070152999999999909874759396188892424106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not affected very good, not really, because I say I was married, divorced, and I can't hold on to a relationship.\",\"start\":5650514,\"end\":5655787,\"confidence\":0.85678080000000000904236685528303496539592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got a son and a daughter and I don't see them, I don't speak to them.\",\"start\":5656883,\"end\":5659157,\"confidence\":0.5129000500000000517530907018226571381092071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be grandkids I haven't even seen.\",\"start\":5675021,\"end\":5676774,\"confidence\":0.537771400000000010521716831135563552379608154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one moment.\",\"start\":5678692,\"end\":5679474,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry to ask, did you say that you don't see your kids?\",\"start\":5689552,\"end\":5694838,\"confidence\":0.51177835000000004850306822845595888793468475341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't see my grandkids, my kids, you know.\",\"start\":5695271,\"end\":5696797,\"confidence\":0.67689662999999999914990667093661613762378692626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've been in a prison all my life in Liverpool as well, you know what I mean?\",\"start\":5709999,\"end\":5712451,\"confidence\":0.59617584999999995165609334435430355370044708251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not for a long way on your end of the place you deal with, but I've been in that prison for definitely stupid things, you know what I mean?\",\"start\":5713128,\"end\":5718275,\"confidence\":0.8294987700000000518940623805974610149860382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For stupid things.\",\"start\":5719030,\"end\":5719941,\"confidence\":0.87498339999999996674517888095579110085964202880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Aye, anger issues and things like that.\",\"start\":5720250,\"end\":5722284,\"confidence\":0.7640782600000000091000629254267551004886627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assaults and that lot.\",\"start\":5723709,\"end\":5725950,\"confidence\":0.5034243000000000467508698420715518295764923095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Anger issues, assaults.\",\"start\":5728032,\"end\":5729270,\"confidence\":0.89517400000000002524558340155635960400104522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any other offences that you can remember?\",\"start\":5729335,\"end\":5733229,\"confidence\":0.80531710000000000793107801655423827469348907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I used to steal cars.\",\"start\":5733920,\"end\":5735932,\"confidence\":0.531405270000000040653276300872676074504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Stealing.\",\"start\":5736592,\"end\":5736898,\"confidence\":0.588348199999999987852561389445327222347259521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever served a sentence that has been longer than 5 consecutive years?\",\"start\":5738781,\"end\":5745052,\"confidence\":0.51033974000000004167532097199000418186187744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Oh.\",\"start\":5745724,\"end\":5745888,\"confidence\":0.54432950000000002166444801332545466721057891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5746871,\"end\":5747035,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5747543,\"end\":5747641,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How is it affect\\u2014 how has it affected your education?\",\"start\":5761103,\"end\":5763916,\"confidence\":0.7442355000000000497806240673526190221309661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Work, confidence, opportunities, finances, housing, or day-to-day stability?\",\"start\":5775323,\"end\":5780419,\"confidence\":0.75441670000000005114060286359745077788829803466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My confidence is not very good.\",\"start\":5781032,\"end\":5782435,\"confidence\":0.936781639999999971024635669891722500324249267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm not a very confident person.\",\"start\":5782564,\"end\":5783935,\"confidence\":0.76015540000000003661995151560404337942600250244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Work-wise, I'm fine.\",\"start\":5788089,\"end\":5789374,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, in my work, I'm fine.\",\"start\":5789553,\"end\":5791278,\"confidence\":0.7494663999999999770551539768348447978496551513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Work-wise, I'm fine.\",\"start\":5794662,\"end\":5796527,\"confidence\":0.81638365999999995548108699949807487428188323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are there any triggers, any places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5805599,\"end\":5813265,\"confidence\":0.61259669999999999401296690848539583384990692138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, not really, no.\",\"start\":5816728,\"end\":5819075,\"confidence\":0.66484266999999996894388232249184511601924896240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, no.\",\"start\":5820442,\"end\":5821053,\"confidence\":0.661531899999999950523488223552703857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's fine.\",\"start\":5821712,\"end\":5823062,\"confidence\":0.478767500000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The final question in relation to the impact of the experience as a whole.\",\"start\":5824022,\"end\":5827990,\"confidence\":0.8900957000000000451933601652854122221469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":5828665,\"end\":5834807,\"confidence\":0.86417730000000003709459406309179030358791351318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's a big impact in my life.\",\"start\":5836320,\"end\":5837677,\"confidence\":0.93071999999999999175770426518283784389495849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, so I think what would have been different if it never happened is I wouldn't have been anxious the way I am, and I wouldn't have been in jail, and my relationships would have been better.\",\"start\":5837823,\"end\":5848556,\"confidence\":0.571071200000000001040234565152786672115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might have been a more plausible person.\",\"start\":5848637,\"end\":5851436,\"confidence\":0.67388809999999998989750338296289555728435516357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For example, I'm defensive all the time, if you know what I mean.\",\"start\":5869679,\"end\":5875667,\"confidence\":0.745016600000000028813929020543582737445831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You feel on the defensive all the time?\",\"start\":5876471,\"end\":5877932,\"confidence\":0.61237960000000002391828957115649245679378509521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5878260,\"end\":5878407,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I just feel like it's had a big impact on my life.\",\"start\":5892940,\"end\":5896013,\"confidence\":0.85837580000000002211635319326887838542461395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If it didn't happen, I wouldn't have been to prison.\",\"start\":5896689,\"end\":5899699,\"confidence\":0.5337937999999999849620735403732396662235260009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be more of a positive person.\",\"start\":5900488,\"end\":5901982,\"confidence\":0.762910839999999978999767336063086986541748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'd be able to handle relationships better.\",\"start\":5902112,\"end\":5903573,\"confidence\":0.55958129999999994819148696478805504739284515380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I feel on the defensive all the time.\",\"start\":5904460,\"end\":5906280,\"confidence\":0.8853799700000000161281832333770580589771270751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5907360,\"end\":5918710,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now, if it's just for the support and treatment part of the witness statement, have you ever received counselling, therapy, mental health services, addiction services, GP, treatment, hospital medical or other professional support?\",\"start\":5920560,\"end\":5934794,\"confidence\":0.73410509999999995489616821942036040127277374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have been.\",\"start\":5935248,\"end\":5936239,\"confidence\":0.6757988299999999615153001286671496927738189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to counselling once.\",\"start\":5936531,\"end\":5937603,\"confidence\":0.72172654000000002749715122263296507298946380615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you still in counselling?\",\"start\":5941670,\"end\":5942636,\"confidence\":0.8514907000000000447670345238293521106243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, I'm still in counselling.\",\"start\":5943232,\"end\":5946068,\"confidence\":0.6357882999999999729112687418819405138492584228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I went once for a few weeks and then that was it.\",\"start\":5946358,\"end\":5949678,\"confidence\":0.830900900000000053324811233323998749256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just put I went to counselling once.\",\"start\":5955259,\"end\":5957305,\"confidence\":0.74864863999999997634660076073487289249897003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm no longer there.\",\"start\":5957436,\"end\":5958271,\"confidence\":0.5630684500000000536346078661154024302959442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went for a few weeks and that That was it?\",\"start\":5958745,\"end\":5959996,\"confidence\":0.87896406999999998621575514334836043417453765869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I just didn't think it was doing me any good.\",\"start\":5961872,\"end\":5963350,\"confidence\":0.89433459999999997958042285972624085843563079833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just added a note of that saying that you didn't believe that it was doing you any good.\",\"start\":5968120,\"end\":5971279,\"confidence\":0.62478190000000000114965814645984210073947906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":5973594,\"end\":5973900,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The next question would be, have you been diagnosed with any relevant condition and have you taken any related medication?\",\"start\":5974303,\"end\":5981299,\"confidence\":0.875114860000000049922164180316030979156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":5982000,\"end\":5982115,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, like related condition?\",\"start\":5983275,\"end\":5984601,\"confidence\":0.68109399999999997721289446417358703911304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, no, no, no related.\",\"start\":5986698,\"end\":5988738,\"confidence\":0.56093749999999997779553950749686919152736663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So like any mental health, um, it's my mental health probably.\",\"start\":5989508,\"end\":5993217,\"confidence\":0.64868870000000000697326640874962322413921356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was\\u2014 so what, um, what was, what was you diagnosed with?\",\"start\":5993282,\"end\":5999239,\"confidence\":0.69281124999999998959054892111453227698802947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, sorry, no, I wasn't diagnosed.\",\"start\":5999399,\"end\":6001053,\"confidence\":0.5691981299999999688310481360531412065029144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, no, no, no.\",\"start\":6001181,\"end\":6003172,\"confidence\":0.73225622999999995244024830753915011882781982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":6003397,\"end\":6005276,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6005340,\"end\":6005485,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":6006528,\"end\":6008022,\"confidence\":0.89125620000000005394014124249224551022052764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6008889,\"end\":6009049,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaints, police reports, inquiry statement, or claim to any other scheme about this abuse you stated today?\",\"start\":6018171,\"end\":6033243,\"confidence\":0.5416448000000000373432840206078253686428070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034708,\"end\":6034728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6034728,\"end\":6034809,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you receive any payment, apology, settlement, or decision, or sign any waiver\\/discharge?\",\"start\":6036669,\"end\":6040615,\"confidence\":0.85420035999999999187792809607344679534435272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6043574,\"end\":6043639,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now we're just going to go to the reasons for applying for the redress scheme.\",\"start\":6043768,\"end\":6046872,\"confidence\":0.77054334000000002102837015627301298081874847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey today, Matthew?\",\"start\":6047487,\"end\":6052691,\"confidence\":0.894155739999999976674871504656039178371429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I don't know.\",\"start\":6055893,\"end\":6057711,\"confidence\":0.55741304000000002627501771712559275329113006591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6063106,\"end\":6063646,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What would an acknowledgement mean to you, Matthew?\",\"start\":6064415,\"end\":6066379,\"confidence\":0.91624640000000001638369440115639008581638336181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would mean a lot, see.\",\"start\":6067681,\"end\":6068521,\"confidence\":0.82023250000000003101519041592837311327457427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It would mean that they would recognise that they were wrong, they'd done wrong.\",\"start\":6068732,\"end\":6073404,\"confidence\":0.6805851499999999720813548265141434967517852783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Make a step forward to see, well, they've done wrong.\",\"start\":6078770,\"end\":6081011,\"confidence\":0.70985080000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I did have the police up at the house a couple of times once regarding St. Ninian's, to take a statement off me and all that, and to go to court.\",\"start\":6082675,\"end\":6090199,\"confidence\":0.788224000000000035726088754017837345600128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6090976,\"end\":6091154,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Against two of the Christian brothers or whatever.\",\"start\":6091510,\"end\":6093171,\"confidence\":0.68985236000000005329724217517650686204433441162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I really want to go to court.\",\"start\":6095216,\"end\":6096118,\"confidence\":0.61731946000000004204366632620804011821746826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":6096811,\"end\":6099213,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I just put, it would mean a lot to me that they would recognise the things that they have done wrong.\",\"start\":6099971,\"end\":6103162,\"confidence\":0.5025152999999999980929032972198911011219024658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It would be a step in the right direction.\",\"start\":6103291,\"end\":6104669,\"confidence\":0.8890028599999999503467051908955909311771392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":6108024,\"end\":6108121,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you want Redress Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6108591,\"end\":6114508,\"confidence\":0.53395950000000003132782921966281719505786895751953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, no, it was just, it wasn't a good experience.\",\"start\":6115859,\"end\":6117804,\"confidence\":0.95427894999999995917505657416768372058868408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was a bad experience, that was all.\",\"start\":6119050,\"end\":6120453,\"confidence\":0.93222313999999995015599552061758004128932952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Something that will stay with me the rest of my life.\",\"start\":6121303,\"end\":6122792,\"confidence\":0.80792713000000004885947646471322514116764068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was that last part?\",\"start\":6124990,\"end\":6125669,\"confidence\":0.81634485999999994998432839565793983638286590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, it's something that will stay with me for the rest of my life.\",\"start\":6125719,\"end\":6128287,\"confidence\":0.48180440000000002154223466277471743524074554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'll always be in the back of my mind, you know what I mean, what happened.\",\"start\":6129870,\"end\":6132717,\"confidence\":0.74123010000000000285780288322712294757366180419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to read this back to you because this part of the reason for applying is the kind of like the only chance where you'll be able to kind of correspond and converse with Scottish Redress.\",\"start\":6146989,\"end\":6162658,\"confidence\":0.8444496999999999697905650464235804975032806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But obviously it will be through the application.\",\"start\":6162738,\"end\":6165318,\"confidence\":0.8202013999999999693812924306257627904415130615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So what I've got is, no, not really, just that there is a\\u2014 just that it was a bad experience.\",\"start\":6165782,\"end\":6170285,\"confidence\":0.74773639999999996774704413837753236293792724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was something that will stay with me until the rest of my life.\",\"start\":6170765,\"end\":6173297,\"confidence\":0.8365044999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It will always be in the back of my mind.\",\"start\":6173745,\"end\":6175059,\"confidence\":0.67809960000000002455777803334058262407779693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6177047,\"end\":6177224,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else what you'd like to add?\",\"start\":6177627,\"end\":6179173,\"confidence\":0.90796639999999995129797980553121306002140045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6180348,\"end\":6180928,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's perfectly fine.\",\"start\":6181652,\"end\":6182586,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so that's going to the conclusion of the witness statement today, Matthew.\",\"start\":6183720,\"end\":6187681,\"confidence\":0.93300830000000001263060767087154090404510498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I'm just needing to ask, is there anything important that we have not covered, covered, or wording that you want handled correctly?\",\"start\":6188445,\"end\":6195283,\"confidence\":0.5267510399999999481934764844481833279132843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":6196302,\"end\":6197094,\"confidence\":0.62718280000000004026361466458183713257312774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling after discussing this?\",\"start\":6200829,\"end\":6202443,\"confidence\":0.88595813999999994958756133200949989259243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And do you feel safe to end the call?\",\"start\":6202945,\"end\":6204607,\"confidence\":0.84654240000000002819291466948925517499446868896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm feeling okay.\",\"start\":6205950,\"end\":6206792,\"confidence\":0.93000910000000003297060402474016882479190826416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I feel a bit kind of anxious and things like that because it's brought about a lot of memories again, not a win, but a lot of different things.\",\"start\":6206873,\"end\":6213239,\"confidence\":0.5857329399999999797188365846523083746433258056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But the memories are always there.\",\"start\":6214350,\"end\":6215507,\"confidence\":0.70882509999999998573372295140870846807956695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, I mean, they're always here at the back of my mind, what happened.\",\"start\":6216070,\"end\":6219495,\"confidence\":0.69298040000000005189662033444619737565517425537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But I am quite happy to end the call.\",\"start\":6223517,\"end\":6225377,\"confidence\":0.8682232500000000019468870959826745092868804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, I'm not gonna go and take my life or anything like that.\",\"start\":6225539,\"end\":6227464,\"confidence\":0.498010600000000025477930876149912364780902862548828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"That's good to hear.\",\"start\":6229430,\"end\":6230272,\"confidence\":0.9769742999999999621962842866196297109127044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll come home.\",\"start\":6232085,\"end\":6232551,\"confidence\":0.70048969999999999291873109541484154760837554931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just feel as if the Christian Brothers Foundation or organisation should be paying for something that they put children into and what they put children through.\",\"start\":6255134,\"end\":6266167,\"confidence\":0.89534634000000001829988605095422826707363128662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I mean, no child should need to go through that.\",\"start\":6269882,\"end\":6271340,\"confidence\":0.8729741600000000545378497918136417865753173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] You say they should be held responsible?\",\"start\":6271340,\"end\":6275277,\"confidence\":0.6549293400000000264782329395529814064502716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6275277,\"end\":6276057,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what I've done is I've just put that, I've just put that where the question is, is there anything what you want Redress Scotland to understand about what happened on the harm you lived.\",\"start\":6293673,\"end\":6305679,\"confidence\":0.7407386000000000247922571361414156854152679443359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've just added that to that section because I think that it's more appropriate to be placed there.\",\"start\":6305809,\"end\":6311736,\"confidence\":0.5260793599999999958782836984028108417987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the final one of the two final questions: is there something\\u2014 is there someone that you can contact for support, or would you like support service details?\",\"start\":6315668,\"end\":6323653,\"confidence\":0.87540519999999999445350340465665794909000396728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can contact somebody for support.\",\"start\":6323766,\"end\":6325668,\"confidence\":0.82119109999999995164188248963910154998302459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then finally, has the final\\u2014 has the next steps been explained to you?\",\"start\":6330623,\"end\":6335057,\"confidence\":0.8872560000000000446362946604494936764240264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337270,\"end\":6337366,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6337690,\"end\":6337868,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just going to change, turn the answer now to yes, and I'm going to explain to you on the phone what the next stages are.\",\"start\":6337965,\"end\":6343833,\"confidence\":0.73896649999999997060484702160465531051158905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to go ahead once we've concluded this witness statement, Matthew, and I'm going to draught up the witness statement, um, so it's in the correct format as to what Scottish Regist would like it to be in.\",\"start\":6344746,\"end\":6356104,\"confidence\":0.8543222999999999789366711411275900900363922119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I will also corroborate any, um, any claims and statements that you've made in relation to abuse and the care setting within this witness statement.\",\"start\":6356936,\"end\":6366526,\"confidence\":0.87997186000000005012822157368646003305912017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I will look through your GP record, any mental health or NHS records, as well as your child care records, to be able to create a bundle of exhibits which will be to support your witness statement and corroborate from what you've been saying.\",\"start\":6366847,\"end\":6386224,\"confidence\":0.900044859999999946609250400797463953495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that has happened, I will send you a copy of the witness statement in order for you to sign.\",\"start\":6387298,\"end\":6393275,\"confidence\":0.9371387399999999701094566262327134609222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is essentially you stating that the witness statement that has been provided to you is correct, and it is from the best of your ability and your knowledge of the account of what happened to you during your time in care.\",\"start\":6394269,\"end\":6407473,\"confidence\":0.832770000000000010231815394945442676544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, that, you will then be invited to a WhatsApp video call.\",\"start\":6408435,\"end\":6413141,\"confidence\":0.81505050000000001109157210521516390144824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This will be, um, with my claims operation manager being Jay Taylor, as well as our head solicitor here at MMA Legal.\",\"start\":6413993,\"end\":6423618,\"confidence\":0.9558059599999999544905904258484952151775360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All this phone call is, Matthew, is to just to confirm your identity.\",\"start\":6424502,\"end\":6429113,\"confidence\":0.89747626000000002566281409599469043314456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So all you'll need to do is just have either your driving licence, your passport, you could also use an date, saltier card, and all you need to do is just have this in front of your face as you are on the camera with my manager and the solicitor.\",\"start\":6429563,\"end\":6444434,\"confidence\":0.645348849999999973903186401003040373325347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When the solicitor is happy with, um, with obviously confirming your identity, it will then be passed on to the Scottish Redress Panel.\",\"start\":6444562,\"end\":6452448,\"confidence\":0.83851120000000001208917410622234456241130828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Following that, we are estimating 8 to 12 weeks of a response, so in which you will get your formal acknowledgement from the Redress Panel about the negligence of the control of your kerb when you was at St Ninian's.\",\"start\":6453618,\"end\":6468633,\"confidence\":0.87564480000000000092796881290269084274768829345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only that, you will be awarded any compensation that they deemed necessary and appropriate for your matter.\",\"start\":6469115,\"end\":6477296,\"confidence\":0.638902199999999975688069753232412040233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is that okay?\",\"start\":6477877,\"end\":6480473,\"confidence\":0.80117004999999996694981518885469995439052581787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's great.\",\"start\":6480940,\"end\":6481503,\"confidence\":0.96153449999999995867483448819257318973541259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, fantastic.\",\"start\":6481584,\"end\":6482663,\"confidence\":0.91602320000000003741291720871231518685817718505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I just wanted to obviously, um, to state that this is obviously me concluding the witness statement, and I'd just like you to obviously thank thank you for speaking with me today because I appreciate that this obviously is a difficult phone call, um, and it would obviously bring back the memories.\",\"start\":6482727,\"end\":6498631,\"confidence\":0.61490845999999999005325435064150951802730560302734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But you have been incredibly brave.\",\"start\":6498743,\"end\":6500362,\"confidence\":0.7928000699999999678624362786649726331233978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not only that, you have provided a lot of detail, um, about your experience.\",\"start\":6500506,\"end\":6505874,\"confidence\":0.69150250000000001993072373807081021368503570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And not only have you provided detail, but you've also provided it in a way what creates a chronology of events and also has somewhat of a timeline.\",\"start\":6506419,\"end\":6516498,\"confidence\":0.7419376399999999538437123192125000059604644775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it's not tumbled up in any way, shape, or form.\",\"start\":6516931,\"end\":6519355,\"confidence\":0.72096499999999996699528992394334636628627777099609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So again, I would like to come out to commemorate you for that, and hopefully I will speak to you in the next coming weeks.\",\"start\":6519420,\"end\":6527619,\"confidence\":0.89357209999999998029096559548634104430675506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just to let you know though, I am very busy at the moment with conducting witness statements and also at the same time drafting these statements.\",\"start\":6527764,\"end\":6534745,\"confidence\":0.7817627000000000325741211781860329210758209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I have got a holiday booked on the first week of September, so I'm hoping by the 4th of September you should by then at least have the copy of part of your drafted witness statement with the exhibits in the bundle, and then my claims operation manager will then proceed further with getting you booked in for the ID verification with himself and the head solicitor here at MMA Legal, and then your application will then be submitted to Scottish Readdress, okay?\",\"start\":6535392,\"end\":6570843,\"confidence\":0.78543689999999999340474232667475007474422454833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, brilliant, okay.\",\"start\":6571437,\"end\":6572273,\"confidence\":0.741466500000000028336444302112795412540435791015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":6572594,\"end\":6573060,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you again for your time today.\",\"start\":6573141,\"end\":6574249,\"confidence\":0.98513525999999995708122924042982049286365509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Matthew.\",\"start\":6574362,\"end\":6575056,\"confidence\":0.70004270000000001772377800079993903636932373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I hope you have a nice evening.\",\"start\":6575314,\"end\":6576992,\"confidence\":0.98041750000000005282885240376344881951808929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe I'll see myself.\",\"start\":6577589,\"end\":6578493,\"confidence\":0.7661043400000000502814145875163376331329345703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6578541,\"end\":6578929,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"text\":\"Cheers.\",\"start\":6579187,\"end\":6579380,\"confidence\":0.88103545000000005327223107087775133550167083740234375,\"speaker\":null},{\"sentiment\":\"POSITIVE\",\"text\":\"Thank you.\",\"start\":6579445,\"end\":6579768,\"confidence\":0.8529649999999999732125388618442229926586151123046875,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6579994,\"end\":6580187,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":6580316,\"end\":6580445,\"confidence\":0.51374489999999994882529108508606441318988800048828125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-19 16:57:38 where `recording_id` = 4329) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-19 16:57:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 16:59:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 4330 → AssemblyAI 5243ea78-4d3c-4b00-9f0b-c812bb8c7ea1  
[2026-08-19 17:00:32] production.DEBUG: CheckTranscriptionStatusJob: recording 4330 → AssemblyAI status=completed (check #0)  
[2026-08-19 17:00:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 4330 after 0 checks.  
[2026-08-19 17:00:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4330. {"status":404,"body":"Not found"} 
[2026-08-19 17:00:34] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4330  
[2026-08-19 17:00:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 17:00:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 17:01:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 17:02:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 17:02:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 17:03:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-19 17:06:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-19 17:19:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 17:27:51] production.INFO: ClassifyInboundEmailJob: message 19561 classified as 'generic' (high).  
[2026-08-19 17:33:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 17:56:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-19 17:57:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 18:33:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 18:57:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 19:33:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 19:36:36] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 19:36:36] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 19:36:37] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 19:36:38] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 19:36:38] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 19:36:39] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 19:36:40] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 19:36:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 19:36:47] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 19:36:48] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 19:36:48] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 19:36:49] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 19:36:50] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 19:36:50] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 19:36:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 19:36:51] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E1FJNQAN9WMY6JCW68H"} 
[2026-08-19 19:36:52] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 19:36:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E3C5C6FZYTZQVV0G4QB"} 
[2026-08-19 19:36:53] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 19:36:54] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E3WGKSRQ6PK6Z65H3GR"} 
[2026-08-19 19:36:55] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 19:36:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E4BHXK02H6M7TXSQ3AH"} 
[2026-08-19 19:36:56] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 19:36:57] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E6SX2QNFNSPEW7GKBE7"} 
[2026-08-19 19:36:58] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 19:36:58] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E7RWN6TD59MAMRYCJGG"} 
[2026-08-19 19:36:59] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 19:36:59] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0DB2E8977TBDDN4F44E39NH"} 
[2026-08-19 19:37:00] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Robert Goudie e-signed 7 documents",
    "client_id": 1476,
    "client_name": "Mr Robert Goudie",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "d27e4c7c-cf02-477a-bd4a-5a582c53071a",
    "socket": null
}  
[2026-08-19 19:57:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 20:33:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 20:38:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 20:57:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 21:00:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 21:12:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-19 21:20:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-19 21:32:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 21:57:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 22:20:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-19 22:32:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 22:41:57] production.INFO: ClassifyInboundEmailJob: message 19582 classified as 'generic' (high).  
[2026-08-19 22:43:38] production.INFO: ClassifyInboundEmailJob: message 19583 classified as 'generic' (high).  
[2026-08-19 22:57:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-19 23:32:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-19 23:56:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"}